Verdict
2023 Lexus RX: Complaints, Recalls & Known Issues
What the public record actually says about the 2023 Lexus RX — every figure below is a NHTSA or EPA number, not an opinion.
The read
Middle-of-the-pack complaint volume for SUV.
Owners filed 58 NHTSA complaints — more complaints than 61% of 2023 SUVs. Unknown Or Other leads the reports (28%). 3 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2023 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
58
Reports to NHTSA, 2023
Safety recalls
3
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
26
EPA estimate
Complaint volume vs. segment peers
More complaints than 61% of 2023 SUVs
The bar is this car's percentile among 2023 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Unknown Or Other issues lead owner complaints (28% of 58 reports), followed by electrical system (16%).
+ 6 more component categories with fewer reports.
Share of all 58 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11748178, ODI 11723120, ODI 11719706, ODI 11702252, ODI 11693983.
Recalls(3)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Steering · 25V040000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Back Over Prevention · 25V744000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Back Over Prevention · 26V162000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| RX 350h AWD | 2.5L 4-cyl | All-Wheel Drive | Automatic (AV-S6) | 37 | 34 | 36 |
| RX 500h AWD | 2.4L 4-cyl | All-Wheel Drive | Automatic (AV-S6) | 27 | 28 | 27 |
| RX 350 | 2.4L 4-cyl | Front-Wheel Drive | Automatic (S8) | 22 | 29 | 25 |
| RX 350 AWD | 2.4L 4-cyl | All-Wheel Drive | Automatic (S8) | 21 | 28 | 24 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
These are affiliate links. TireKick may earn a fee if you use one.
Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2023 Lexus RX: frequently asked
What does the complaint record show for the 2023 Lexus RX?
Owners filed 58 NHTSA complaints about the 2023 Lexus RX — more complaints than 61% of comparable 2023 SUVs, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2023 Lexus RX?
The most-reported problem areas are Unknown Or Other (28% of complaints) and electrical system (16%).
How many recalls does the 2023 Lexus RX have?
3 recalls have been issued that affect the 2023 Lexus RX, covering components such as steering. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2023 Lexus RX get?
The EPA rates the 2023 Lexus RX between 24 and 36 mpg combined, depending on trim and drivetrain.