Verdict
2020 Lexus RX: Complaints, Recalls & Known Issues
What the public record actually says about the 2020 Lexus RX — every figure below is a NHTSA or EPA number, not an opinion.
The read
Middle-of-the-pack complaint volume for SUV.
Owners filed 53 NHTSA complaints — fewer complaints than 50% of 2020 SUVs. Air Bags leads the reports (40%). 1 safety recall campaign on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2020 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
53
Reports to NHTSA, 2020
Safety recalls
1
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
22.5
EPA estimate
Complaint volume vs. segment peers
Fewer complaints than 50% of 2020 SUVs
The bar is this car's percentile among 2020 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Air Bags issues lead owner complaints (40% of 53 reports), followed by unknown or other (19%).
+ 6 more component categories with fewer reports.
Share of all 53 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11718294, ODI 11662427, ODI 11432569, ODI 11686349, ODI 11685590.
Recalls(1)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Air Bags · 23V865000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| RX 450h AWD | 3.5L 6-cyl | All-Wheel Drive | Automatic (AV-S6) | 31 | 28 | 30 |
| RX 450h L AWD | 3.5L 6-cyl | All-Wheel Drive | Automatic (AV-S6) | 29 | 28 | 29 |
| RX 350 | 3.5L 6-cyl | Front-Wheel Drive | Automatic (S8) | 20 | 27 | 23 |
| RX 350 L | 3.5L 6-cyl | Front-Wheel Drive | Automatic (S8) | 19 | 26 | 22 |
| RX 350 AWD | 3.5L 6-cyl | All-Wheel Drive | Automatic (S8) | 19 | 26 | 22 |
| RX 350 L AWD | 3.5L 6-cyl | All-Wheel Drive | Automatic (S8) | 18 | 25 | 21 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2020 Lexus RX: frequently asked
What does the complaint record show for the 2020 Lexus RX?
Owners filed 53 NHTSA complaints about the 2020 Lexus RX — fewer complaints than 50% of comparable 2020 SUVs, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2020 Lexus RX?
The most-reported problem areas are Air Bags (40% of complaints) and unknown or other (19%).
How many recalls does the 2020 Lexus RX have?
1 recall has been issued that affect the 2020 Lexus RX, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2020 Lexus RX get?
The EPA rates the 2020 Lexus RX between 21 and 30 mpg combined, depending on trim and drivetrain.