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Model-year record

2020 Kia Optima
Image: Vehicle Photography · CC BY-SA 3.0

2020 Kia Optima

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

139

Reports to NHTSA, 2020

Safety recalls

0

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

27

EPA estimate

Known issues

Engine issues lead owner complaints (42% of 139 reports), followed by power train (18%).

Engine42% · 59 reports
Power Train18% · 25 reports
Unknown Or Other9% · 12 reports
Electrical System8% · 11 reports
Engine And Engine Cooling5% · 7 reports
Service Brakes5% · 7 reports
Air Bags4% · 6 reports
Fuel/Propulsion System2% · 3 reports

+ 7 more component categories with fewer reports.

Share of all 139 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11694952, ODI 11751391, ODI 11736366, ODI 11733038, ODI 11732390.

Individual complaint reports(139)

Showing the 50 most recent reports
EngineJul 2026 · ODI 11751391Details +

My engine failed while driving which put me and others at risk. It was confirmed by the Kia dealership as rod bearing failure. Which is a known recall on the Kia 2.4L Theta II engine. My specific VIN number is not listed on the Kia recall list. And Kia is stating that it does not qualify for a warranty replacement. Although it is the same engine with the known defect.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751391 at NHTSA →
Power TrainJun 2026 · ODI 11743902Details +

Engine replacement needed at 99,782 miles. P1326 code continuously popping up. Also has excessive oil consumption and electrical problems concerning the forward collision system. Kia refuses to replace engine although the P1326 code is covered by lifetime warranty. The cause of the incident was defect in engine resulting in a recall of all 2011-2019 models. The 2020 Kia optima LX contains a 2.4L GDI engine which has identical problems relating to previous lawsuits.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11743902 at NHTSA →
Unknown Or OtherJun 2026 · ODI 11743522Details +

My transmission failed the week I got it it was inspected by the dealership and I was told that they could not do anything about it I’ve been calling them for a whole year I’ve made notes and complaints I’ve contacted my lender they contacted the dealership to trade me in a new car and was told no I have been out of thousands of dollars paying every month I’ve been ubering I’ve been late to work this is costing me money and my job is on the line

Reported
Jun 2026
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11743522 at NHTSA →
Vehicle Speed ControlMay 2026 · ODI 11740375Details +

I was driving on the freeway and my check engine light started to flicker and I felt my car shake and going to limp mode. I made an appointment with the Kia dealership and they told me the engine is failing. They submitted a request for a Goodwill case to Kia corporation and it was denied since there’s no open recalls and is not covered by the extended warranty. the dealership recommended me to take my car and keep driving it even though it’s unsafe the vehicle will not go above 50 mph and it starts to shake when driving I have tried to call Kia corporate and explain this situation but they have yet to follow up with me in my case

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11740375 at NHTSA →
Power TrainMay 2026 · ODI 11737059Details +

Car is consuming oil every three weeks. Engine is going to burn if it does not stop. It’s not in a class action but probably should be. It’s been 4 months and over 1,000 spent.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11737059 at NHTSA →
EngineMay 2026 · ODI 11736366Details +

Out of town July 12th 2025 my 2020 Kia Optima engine started having problems. I tried to get to my hotel but it was obvious I was not going to make it. I pulled into the nearest station and was told my car had no oil. There were no signs of leaking oil and no warning lights so they changed my oil and I was able to made it home. Shortly after I broke down again at night and pulled into a parking lot again no warning and no oil. I had to call someone to get oil and from that point on I had to put oil in my cart every other day with no signs of a leaks and no warning lights. It has become to dangerous to drive and the engine has now failed and knocking and shaking has caused me to park my car and not drive it. I am deeply concerned about the risk of catastrophic engine failure and the potential for fire, which has been documented in similar cases. Despite having the Knock Sensor Detection System installed, my vehicle continues to exhibit these dangerous symptoms. I sought assistance from Landers Crain dealership and KIA; however, they declined to properly evaluate or service my vehicle along with KIA declining according to the KIA Regional Manager. This lack of support has left me with an unsafe, undrivable car and no clear path toward resolution. The Center for Auto Safety Key Affected Vehicles (2.4L GDI) Kia Optima 2011–2018 (some 2019) exact same engine in 2020 Optima Kia Sorento 2012–2019 Kia Sportage 2011–2018 (some 2019) Details of the Recall and Settlement The Problem Manufacturing debris and tight tolerances can cause connecting rod bearings to fail, causing knocking, seizure, and potential engine fires. The Fix Dealers will update the software with a Knock Sensor Detection System (KSDS) to detect rod bearing issues before failure. My Optima has the KSDS installed but failed. Warranty Extension As part of a class action settlement, Kia extended the warranty on these engines to 15 years or 150,000 miles, provided the KSDS update is installed.

Reported
May 2026
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11736366 at NHTSA →
EngineApr 2026 · ODI 11733038Details +

My vehicle burns oil too quickly. I schedule my regular oil change based on the feedback from the auto repair shop. During my last oil change he said I practically had no oil left, but it has been less than 5,000 miles since my previous oil change. The tech informed me he's seen this happen a lot within Kia's including the optima that I currently drive. Fast forward a few months i noticed my oil light illuminate for a moment and immediately turn off. I still want to get it checked out just in case so i brought it back to the same shop. They informed me my oil was very low even though, but I still have another 1,500 miles before my next due oil change. He looked around and confirmed there were no leaks or damage that would affect the consumption rate. He highly recommended me look to see if there were any recalls on my specific model of vehicle that would warrant both an explanation and reason for replacement. In the meantime he topped off my oil and i was all good to go.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11733038 at NHTSA →
EngineApr 2026 · ODI 11732390Details +

The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, there was a loud banging sound coming from the engine compartment. There was no warning light illuminated. The RPM failed to operate as intended while driving. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that there were metal shavings inside the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The mechanic referred the contact to a dealer for additional assistance. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,751.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11732390 at NHTSA →
EngineApr 2026 · ODI 11729509Details +

The rod barring failed in my engine. I broke down in the middle of the parkway with my daughter. This is my third Kia optima that has had this issue but the dealership is stating there is not a recall on this model. The check engine light did not come on except when the car lost all power.

Reported
Apr 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11729509 at NHTSA →
Power TrainApr 2026 · ODI 11728508Details +

My engine has failed. This is the second car I’ve had from Kia that the rod barring has failed.

Reported
Apr 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11728508 at NHTSA →
EngineMar 2026 · ODI 11726778Details +

My car burns oil. I had to have my spark.plugs and engine coils replaced. I was driving and my check engine light came on. Also, my car was sputtering like you wouldnt believe. When i had the spark plugs and ignition coils replaced, the spark plugs were covered in oil. Last year, I got an oil change and within a few weeks the oil was empty. A neighbor told me my car was burning oil. I also took it to an independent mechanic and he said that was an issue with the kia optima.

Reported
Mar 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11726778 at NHTSA →
Unknown Or OtherMar 2026 · ODI 11723595Details +

It either has issues shifting gears like its stuck or the transmission may be slipping, it's had this issue since I bought the car. However I wasn't aware until my uncle drove the car and said something might be wrong.. I have no idea what's causing it. It shudders when I make turn or speed up to pass. Not all of the time but at least twice per my normal trip

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11723595 at NHTSA →
Engine And Engine CoolingFeb 2026 · ODI 11720784Details +

The contact owns a 2020 Kia Optima. The contact stated that while the vehicle was at a full stop, the red oil warning light illuminated; however, after driving off, the warning light disappeared. The vehicle was driven to an independent mechanic where it was diagnosed with an oil pump failure caused by low oil pressure while the vehicle was stationary, and the RPM was low. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 167,000.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11720784 at NHTSA →
Air BagsFeb 2026 · ODI 11715952 · crash · 2 injuriesDetails +

Stable track control failed to work, the driver seatbelt did not tighten & stayed loose, & air bags did not deploy upon hitting the ditch & small trees resulting after hitting ice/water upon coming to a stop sign at a “T” cross road.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
Crash 2 injuries
Open ODI 11715952 at NHTSA →
Engine And Engine CoolingJan 2026 · ODI 11714482Details +

The contact owns a 2020 Kia Optima. The contact stated that the vehicle was sputtering and vibrating abnormally while starting. There were no warning lights illuminated. The failure was intermittent but became a recurring failure. The vehicle was towed to an independent mechanic out of fear of the vehicle stalling on the highway. Prior to the engine failure, the contact became aware that there were oil spots where the vehicle was parked. The vehicle was diagnosed, and the mechanic sealed two holes in the oil pan and replaced the spark plugs that were fouled by engine oil. The vehicle was repaired; however, the failure reoccurred. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the same mechanic who diagnosed the vehicle and determined that the spark plugs were covered in oil again. The contact was advised to take the vehicle to a dealer to check for engine failure. The vehicle was taken to the dealer, and an oil consumption test was performed; however, the vehicle failed the oil consumption test. The dealer had not yet diagnosed the vehicle, but suggested that the engine needed to be disassembled to check for engine wear. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 91,185.

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11714482 at NHTSA →
EngineJan 2026 · ODI 11713970Details +

I’ve been told by multiple Kia dealerships that my Kia needs a new engine however I am barely outside of their class action lawsuit so they are not willing to settle with me. They recently within the last two months came out with two recalls that did not fix the issue.

Reported
Jan 2026
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11713970 at NHTSA →
EngineJan 2026 · ODI 11713294Details +

I took my vehicle to the dealership in Chantilly, VA on May 17, 2025. On July 24, 2025, I discovered that my vehicle had no oil, despite being approximately 4,000 miles away from my next scheduled oil change. I have video documentation confirming that there was no oil in the vehicle. The car was towed back to the dealership; however, no corrective action was taken. The dealership offered to perform a test, which I declined, as this issue did not exist before servicing my vehicle at their location. Additionally, no explanation or guidance regarding the oil was provided to me. I was only advised to pay for another oil change, or a 205 dollars to diagnose the car. Subsequently, I took the vehicle to Fairfax Auto Shop, where a dye test was conducted to check for oil leaks. While no leaks were found, they advised that the vehicle has an oil consumption issue. They recommended that I monitor and top off the oil every 1,000 miles and return for oil changes every 2–3 months.

Reported
Jan 2026
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11713294 at NHTSA →
Unknown Or OtherJan 2026 · ODI 11713215Details +

Engine has been burning oil for at least a year now. Cause ignition coil/spark plug failure and have replaced all 4 coils and plugs 3 times now within a year. Engine will randomly start to sputter after about 3-5 months of replacement. Adding a quart of oil every 1-2 weeks. No leaks and no smoke, just money down the drain.

Reported
Jan 2026
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11713215 at NHTSA →
EngineJan 2026 · ODI 11709712Details +

While driving, the vehicle experienced a sudden loss of engine power and entered limp mode. The check engine light began flashing and the vehicle had very limited acceleration, creating a safety concern when driving in traffic. The vehicle was towed to a Kia dealership for diagnosis. The dealer retrieved diagnostic trouble code P1326 (Knock Sensor Detection System – range/performance). During inspection, the dealer found metal contamination in the engine oil and oil control valves and advised that the engine has internal damage and requires replacement.

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11709712 at NHTSA →
Power TrainJan 2026 · ODI 11708981Details +

I purchased in July 2020, from sept 2020 I've had it at the dealership with shuddering, stalling and loss of acceleration. I originally thought fuel pump or transmission but kia said no. then in 2022 I received a letter from kia corporate stating low pressure fuel pump failure. so i called the dealership and told them the letter states everything I had been in to see them about numerous times. made an appointment they said they found an error but had no fix. I complained heavily due to the fact I sat there for 4 hours, and they knew they had no fix as of yet. It was too dangerous like this. so the Manager said he'd just replace it with a whole new fuel pump but it could also fail. I sent the car in for 4 days just to find out they did not replace it. they only changed the fuel filter. stating kia wont let them put in a new pump due to their system not showing any other issue. The problem persisted and multiple visits to kia to no avail. Then on top of that my air bag light came on Jan 4, 2024. They said it was my responsibility it's not covered 1138.67 it would cost me. Then in Feb kia corporate sent me a letter about airbags. I did not go back because the light eventually went off by itself without a fix, then April 17, 2024 the original problem got even worse, shuddering, lack of acceleration , stalling feeling. Dec. 10, 2025 back to Kia. they have a code for dual clutch and flywheel so they ordered it & had my car for 19 days. I called numerous times to see about progress. I was told they are trying to chase down a code with a tech line. 7 days after that I picked it up & they said they did not change out any parts because there was no code. They only did a cap discharge. I have my car back now after 19 days & it's still not fixed. I called Jan5, 2026 and they said if kia is to fix it they need a code to be present or it'll cost me several thousand, even if its a known issue. so far it's been in the shop 9 times and 24 days total.

Reported
Jan 2026
Incident date
Sep 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11708981 at NHTSA →
Unknown Or OtherDec 2025 · ODI 11708020Details +

Immediately after getting Kia's latest recall "Voluntary Emissions Service Campaign" software update, my transmission began to Hard-Shift between neutral and 1st gear, and when slowing down, from a gear to a neutral position with the transmission. The car has lunged a few times when going from neutral to 1st gear position--concerning. This is most noticeable when car is cold, but is still always noticeable. Stop-and-go traffic it's also most noticeable. I have notified local dealership by phone message and email but have not heard back in 2 weeks.

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11708020 at NHTSA →
EngineDec 2025 · ODI 11706800Details +

Took to Kia for engine burning excessive oil. They determined the cylinder wall was scorched due to piston ring. The warranty people say it’s normal wear and tear and won’t honor the warranty. It’s still sitting in their engine bay because they want me to pay for the diagnostic which I don’t have. $4000 roughly for that but it needs a new engine. The warranty should be covering this! NEVER PAY FOR AN EXTENDED WARRANTY!!! They will not help you

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11706800 at NHTSA →
EngineDec 2025 · ODI 11705475Details +

Vechile is burning oil and knock sensor came on which indicated rod bearing. While driving the car lost power the check engine came on was abl to pull over and turned off the car. Did not drive it was tow home.

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11705475 at NHTSA →
EngineDec 2025 · ODI 11704907Details +

I got the car was running good week or 2 later I see the oil light flash after my oil change I go back top it off repeat the cycle almost weekly burning losts of oil then I get a code p1326 for a knock sensor same day car go into limp mode no power rpm won’t go over 2 car won’t go over 60-65 I park it go outside to take it to the dealership next day it ain’t start I haven’t had the car 4 months only have 138,000 miles

Reported
Dec 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11704907 at NHTSA →
EngineDec 2025 · ODI 11704364Details +

It is an oil burner and engine failed and went into limp mode less than 5 years when drove off dealership brand new.

Reported
Dec 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11704364 at NHTSA →
EngineNov 2025 · ODI 11700692Details +

Out of the blue I get a code for a misfire on cylinder one. Got in to head to work as normal and it was stalling and shaking so bad that I am scared to drive it. The next day the check engine light was on when I started it to seek out the issue. Car was manufactured in September 2019 but is the 2020 model year. I was told by a license mechanic this is related to an internal Kia engine issue. I contacted 800 333 4KIA to see if this was a known issue that they had a solution to. Of course I was told to self repair that my VIN is not covered under the recall. Can you tell me how Kia assumes that engine issues with the 2019s model year would have been fixed before the 2020 models were assembled? Sounds like my dream car is now my nightmare. 3rd White Kia Optima but I am likely leaving the Kia family if this requires a new engine.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11700692 at NHTSA →
Power TrainNov 2025 · ODI 11699816Details +

I have kept up on regular oil changes and maintenance on my Kia which I bought new 5 years ago. My issues started when my car's orange check engine light came on, I experienced loss of power such as difficulty accelerating even at low speeds, especially up hill. As soon as I was able I checked my oil which and there was nothing on the dipstick. I put in 3 quarts of oil. I brought it into my usual dealership for service and let them know about the oil issue and issues with power when driving. They failed to address the root cause of the issue, they performed an oil change, engine light turned off, and they started an oil consumption test. But when I drove off the lot the issue with the power continued, and the check engine light came on again. I took my Kia to another dealership to address the car's power issue and the first oil consumption test was not completed because it was unsafe to drive. When I brought my car in, the check engine light was not on, even though there were significant power issues. The dealership was able to confirm my concern, including loss of power and evidence of oil overconsumption. They replaced my turbocharger under warranty. I then underwent a 2nd oil consumption test that indicated overconsumption at a level of 1.5 quarts per 1000 miles. Then they performed a combustion chamber cleaning per Kia guidelines and a 3rd oil consumption test. They 3rd oil consumption results indicated overconsumption at a level of 0.75 quarts per 1000 miles. Although the dealership acknowledged this is still overconsumption, it was not to a level that required Kia to replace my motor. Meanwhile, after all these tests my car is close to out of warranty, at 98.6k miles. I called Kia customer care and their "resolution" to my case was the deny me a new engine and they would not provide me anything in writing. My car's overconsumption of oil and other signs of engine failure match the complaints found in class action settlements related to other Kia models.

Reported
Nov 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11699816 at NHTSA →
Power TrainOct 2025 · ODI 11696226 · fireDetails +

2020 kia optima caught on fire in gallipolis ohio after insurance paid to fix car it continues to leak oil stall and is dangerous to drive12/24/2022

Reported
Oct 2025
Incident date
Dec 2022
Mileage
Not provided
Outcome flags
Fire
Open ODI 11696226 at NHTSA →
EngineOct 2025 · ODI 11694952 · crashDetails +

Metal contamination found on VVT solenoid of 2020 kia optima 2.4L GDI engine. Firestone Autocare Confirmed metal debris in oiling system. Vehicle exhibits symptoms identical to prior theta II bearing recall SC172/SC200/SC227 but not covered under recall range.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
Crash
Open ODI 11694952 at NHTSA →
EngineOct 2025 · ODI 11693881Details +

My car has been burning oil rapidly. I’ve contacted kia over this issue and I have had several times where I have had to continually add oil. There is no leak. This is a known issue with kia motors across mechanics nationwide and there should be a recall issued. This has been at several shops and over the last few years. This motor should NOT be consuming 4 quarts of oil within 1000 miles after an oil change.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11693881 at NHTSA →
Engine And Engine CoolingOct 2025 · ODI 11691908Details +

The contact owns a 2020 Kia Optima. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to Downtown Auto Care, where an oil consumption test was initiated. The mechanic added 5 quarts of oil to the engine and advised the contact to return after 3,000 miles. The contact stated that the low oil pressure warning light illuminated after 2,275 miles. The vehicle was urgently taken to Valvoline, where 3 quarts of oil were added to the engine. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,072.

Reported
Oct 2025
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11691908 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11691126Details +

The turbo system on the car burns oil at a rapid rate. Had to pay $4000 to replace and still continues to give me problems and check engine light. Violates lemon law. Had replaced in September but was giving me problems well before and finally took it to the dealer for repair

Reported
Oct 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11691126 at NHTSA →
EngineSep 2025 · ODI 11688705Details +

What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure. I’ve been reporting engine stalling since around 34,000 miles or so I purchased the car and immediately had battery issues before 25,000 miles as well. While I was driving on the road the engine stalled about 34,000 miles with me and my pregnant daughter in the car. The seatbelts jerked. The car stuutered and shut off and every light on the dashboard went insane. I purchased the car with 34 miles on it. Now…fast forward I’ve been having the car engine check, consumption oil tests performed and more since 60xxx miles or so. I’ve done everything that I’m supposed to do with returning the car for testing and every time I’m told I just need to wait until the engine fails. They clean the engine up make it look pretty after the second test and run some cleaner through then I’m back in a couple of weeks to months for the same thing. The engine valve cover has been replaced many times, spark plugs keep going out, and a ton more engine work that was done under warranty. Brain the service man told both me and my husband it’s what we have TJ deal with, at Suntrup, and doesn’t matter if I’m driving or not wait until the engine blows before Kia can replace the full engine. He said if you’re outta warranty that’ll be your issue. Well when I talked to Kia they said I better not drive it that way, with no oil in the car regardless how it’s brining and keep taking it in. But Bryan every time seems to not want to deal with it. Test after test and he said i just need TJ fault before we replace it. The service department has deemed this a bad engine ever trip. But I’m told it MUST PASS KIA TEST. However, I’m 7,000 miles outta warranty now and I’m praying they cover it because I did everything I’m supposed to do. I have every record however, Lou Fuze has failed to reproduce my records and I’ve requested them by text many times.

Reported
Sep 2025
Incident date
Mar 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11688705 at NHTSA →
EngineSep 2025 · ODI 11685083Details +

My engine is burning lg amounts of oil. There has been a lawsuit regarding the same issues with Kia engines (specifically up to 2019 Optimas). The Theta 2 engine lawsuit is regarding excessive oil consumption/burning, knock sensor issues, and deeper engine issues. This has been an ongoing issue for me and is ultimately affecting my engine. Kia will not cover the defects or repair expenses despite knowing the concerns with prior Kia Optima engines.

Reported
Sep 2025
Incident date
Mar 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11685083 at NHTSA →
Engine And Engine CoolingSep 2025 · ODI 11684824Details +

The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact stated that one quart of oil was added weekly, even though the vehicle was rarely driven. The contact stated that the low oil pressure warning light failed to illuminate until the oil pressure was extremely low. The vehicle was taken to the dealer; however, the failure was not diagnosed. In addition, the contact was informed that an oil consumption test was needed. The contact was informed that the repair was not covered under warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.

Reported
Sep 2025
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11684824 at NHTSA →
EngineSep 2025 · ODI 11684244Details +

Without warning my car went into “Limp Mode” while driving on the highway almost causing a collision as I was forced to pull off the road on the highway. Flashing engine light car would not accelerate and was shaking dramatically. Was forced to wait for a tow on a busy highway. P1326 code. Rod knock. A known issue for the Theta II engine. Many recalls have been made for this exact engine for these exact problems but for some reason the 2020 Kia Optima is not included even though it is the same engine covered by lifetime warranty from the 2019 models due to these recalls and know issues. There’s plenty of recorded cases all over the web and is a wide concern for many affected Kia drivers. Kia does not offer the same KRDS update to 2020 Kia drivers as they do to earlier models even with the same engine failure issues so we don’t even get the benefit of possible early detection. Car is well maintained and inspected at a local American tire depot and I am still forced to deal with unwarranted engine failure on a known defective engine solely because KIA will not offer help for affected customers. The 2020 KIA Optima equipped with the Theta II 2.4L engine is not safe and is a known defective product. Action and accountability are needed.

Reported
Sep 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11684244 at NHTSA →
Unknown Or OtherAug 2025 · ODI 11684127Details +

Car burns oil at significant rate which ruins the engine

Reported
Aug 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11684127 at NHTSA →
Power TrainAug 2025 · ODI 11683362Details +

The vehicle experiences a dual-clutch transmission shudder in low gears and at low speeds. This issue causes a sudden loss of speed in situations such as merging onto a highway, leaving a parking spot, or while driving at approximately 30 mph. The shudder occurs randomly and poses a serious safety concern. The problem first appeared in 2020 when the vehicle had fewer than 5,000 miles on it. Beginning in 2024, at around 20,000 miles, the condition began escalating rapidly, with the shudder occurring more frequently and with greater severity. All incidents have been recorded on dash cam and provided to the dealership’s service department. The vehicle has been serviced multiple times for this issue and was kept at the dealership for approximately six weeks in total. Despite this, the dealer refuses to acknowledge the problem, citing the absence of warning lights. When the clutch was adjusted at my request, the issue temporarily improved but returned about three weeks later. The shudder now occurs more often and with greater severity, frequently forcing the driver to pull over for safety. This ongoing transmission defect creates unsafe driving conditions, and the lack of acknowledgement or permanent resolution by the dealer further increases the risk to the driver and others on the road.

Reported
Aug 2025
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11683362 at NHTSA →
Fuel/Propulsion SystemAug 2025 · ODI 11681001Details +

I own a 2020 Kia Optima. My vehicle has experienced repeated low-pressure fuel pump failures, causing hard starting, loss of power, and stalling risk. These issues first appeared in July 2023 and have recurred despite multiple repairs. The dealership has replaced the upper portion of the fuel pump three times (July 10, 2023; March 1, 2025; June 9, 2025) for the same issue, but the problem persists. Most recently, in August 2025, the vehicle again exhibited difficulty starting and loss of power. Diagnostic code P123300 was found, indicating the pump is not generating enough pressure. The dealership confirmed the entire fuel pump assembly needs replacement. This is a serious safety concern because the vehicle has gone into limp mode three times while driving — twice previously on the freeway, and again on [XXX]. On that date, I experienced sudden loss of power while driving, but I had a scheduled oil change on July 29, 2025 so I waited until then to bring the car in. At that visit, the dealership claimed the problem was only an old code P0456 and that my car needed a software update. However, the very next day, my vehicle went into limp mode yet again, creating another hazardous driving situation. My check engine light has repeatedly illuminated, and each failure matches the conditions described in Kia’s extended warranty program (WTY028) for low-pressure fuel pump failures on my model year. The warranty extension letter (WTY028) for my vehicle states that “repairs related to low-pressure fuel pump failure” are covered for 15 years/150,000 miles. It does not state that only the upper portion of the pump is covered. However, my dealership (Sands Kia Surprise) insists that Kia will only cover the upper portion, even though my issue requires replacement of the entire fuel pump assembly to correct the failure. This repeated failure creates a dangerous driving condition and appears to be part of a larger defect affecting this model’s fuel delivery system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Aug 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11681001 at NHTSA →
EngineAug 2025 · ODI 11679718Details +

Every since I bought my car back in 2020 I have to keep getting a oil change because my light keep coming on I was told by a mechanic the my Kia have a oil consumption problem

Reported
Aug 2025
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11679718 at NHTSA →
Power TrainAug 2025 · ODI 11678832Details +

The engine in my 2020 Kia Optima S (2.4L GDI Theta II) has been experiencing excessive oil consumption, engine knocking, and loss of power, consistent with known issues in earlier model years of this engine. This component is still in my vehicle and is available for inspection upon request. The issue puts my safety at risk due to unpredictable power loss while driving and the potential for engine seizure or fire, especially during high-speed travel. I’ve had to top off oil multiple times between regular oil changes, and the vehicle showed signs of low oil without any dashboard warning. No KSDS (Knock Sensor Detection System) software was ever installed on the vehicle. I have not yet had a full diagnosis from the dealer, but I have opened a case with Kia Consumer Affairs, who informed me that I do not qualify for recall repair based on the vehicle’s manufacture date — despite the engine matching those in previous lawsuits and recalls. The vehicle has not yet been inspected by the dealer, manufacturer, police, or insurance representatives. However, I can provide receipts for oil purchases and logs documenting how often I’ve had to refill the oil. I am also filing a claim with my third-party powertrain warranty provider. Symptoms first appeared at approximately 85000 miles Engine knocking/ticking noise Oil light flashing briefly or low oil found without warning Needing to add 1–2 quarts of oil between oil changes Rough acceleration or loss of power This issue is widespread, has been previously acknowledged in other model years, and should be formally investigated in the 2020 Optima as well. I am concerned for the long-term safety and reliability of this vehicle

Reported
Aug 2025
Incident date
Jan 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11678832 at NHTSA →
EngineJul 2025 · ODI 11676550Details +

Burning oil, not wanting to accelerate properly on the freeway, kia has engine in previous years having the same issue, and these 2020 and they are not trying to fix them.

Reported
Jul 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11676550 at NHTSA →
Power TrainJul 2025 · ODI 11674268Details +

After complaining about clutch judder resulting in getting anti-judder logic software update, followed a month later by transmission serviced, transmission suddenly failed while driving in heavy traffic on the freeway. After repairs, judder keeps happening at low speeds on the freeway or slow speeds under load.

Reported
Jul 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11674268 at NHTSA →
Power TrainJun 2025 · ODI 11670133Details +

Engine knocking and stalling on interstate

Reported
Jun 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11670133 at NHTSA →
EngineJun 2025 · ODI 11667144Details +

Engine failure do to excessive oil consumption. I do have records. Not able to file now. Please contact if needed Thank you

Reported
Jun 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11667144 at NHTSA →
EngineJun 2025 · ODI 11665785Details +

Car consumes a lot of oil. Approximately 5 quarts per week-faulty engine parts allowing oil to seep into the combustion chamber. The oil is then ignited along with the fuel, creating blue-tinted exhaust smoke. It is burning out spark plugs which is then wearing them out and almost caused car accident when car started sputtering and would not barely go once pressing gas. Has been inspected by KIA dealership. Was told engine needs to be replaced-warranty expired and nothing can be done. Car only 2 years old when this problem started and they will not replace.

Reported
Jun 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11665785 at NHTSA →
Power TrainJun 2025 · ODI 11665441Details +

2020 Kia Optima LX 2.4, LESS THAN 100,000 miles on car. Car started over consuming oil 2 quarts/1,000 miles. Cranked engine yesterday to go to work and serious knocking sounds, engine is rattling severely. Losing revving power, undriveable. Smoke coming out of exhaust that smells like rotten eggs. Will be taking this to get codes run but I believe this is due to Theta II engine failure issue reported in similar cars with the same engine. KIA NEEDS TO COVER THE 2020 OPTIMA UNDER LIFETIME WARRANTY PROTECTION otherwise this is a $10,000 cost to replace engine.

Reported
Jun 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11665441 at NHTSA →
Power TrainJun 2025 · ODI 11664354Details +

On multiple occasions, the HEV system warning light and check engine light activated while I was driving at highway speeds. Immediately after the warning lights appeared, the vehicle suddenly decelerated, putting me and other drivers at risk. This issue has occurred several times and is clearly a serious safety hazard. Each time this occurred, I brought the vehicle to an authorized Kia dealership ([Dealership Name]) for inspection. However, despite the vehicle being under the Kia hybrid system and/or powertrain warranty (10 years/100,000 miles), I was recently informed that the necessary repairs would not be covered under warranty.

Reported
Jun 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11664354 at NHTSA →
Unknown Or OtherMay 2025 · ODI 11664106Details +

by the time i’m due for an oil change the car has no oil. there is no leak and no smoke to show car is burning oil

Reported
May 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11664106 at NHTSA →
Power TrainMay 2025 · ODI 11663266Details +

When the vehicle was about 3 years old and at 60,000 miles, the fuel injector went out. Kia took weeks to approve the replacement under warranty. Since then the engine light came on and said cylinder 3 has leak and fouls the plug. We've had it repaired 3 times. The mechanic said it would be too costly to repair and the engine should be replaced.

Reported
May 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11663266 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls

No recalls are listed for this model year as of Jul 2026. Recall records can change when NHTSA publishes new information.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

1 NHTSA investigation on record

Investigations are agency reviews, not findings that a vehicle is defective.

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Crash-test ratings

2020 Kia Optima 4 DR FWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Optima1.6L 4-cylFront-Wheel Drive273731
Optima2.4L 4-cylFront-Wheel Drive243227
Optima2.0L 4-cylFront-Wheel Drive213024

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2020 Kia Optima: frequently asked

What does the complaint record show for the 2020 Kia Optima?

Owners filed 139 NHTSA complaints about the 2020 Kia Optima. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2020 Kia Optima?

The most-reported problem areas are Engine (42% of complaints) and power train (18%).

How many recalls does the 2020 Kia Optima have?

No safety recalls are on record for the 2020 Kia Optima as of Jul 2026.

What gas mileage does the 2020 Kia Optima get?

The EPA rates the 2020 Kia Optima between 24 and 31 mpg combined, depending on trim and drivetrain.