2012 Kia Optima

Electriconic braking moduel with "Check Brake" indication light and"Hybrid System Warning! and vehicle will come to a stop and warning flights will flash until you turn off the vehicle sit for 10-20 minutes. Brakes will not work and vehicle loses power. Battery has been replaced and large 140 fuse in trunk of vehicle and no improvement. KIA states no recall on my vehicle, but my vehicle has had to have recall repairs done on it regardless of not being listed on this site. I need to know what to do. Vehicle is reliable otherwise. Right now, its risky to drive.

Reported

Jul 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Engine faílúre on June 26, 2026.Dies while moving. Engine died while turning from my side street onto busy street and traffic.I could've been struck in the rear had I not pulled out far enough in advance for the traffic to move around me. This is a second engine failure for my Kia. The engine was replaced in December 2023/ January 2024. Incident #11558201. It does not immediately restart. After some time (about an hour) it takes a long time for it to kick over then finally starts. When beginning to move forward it travels approximately 100-150 feet then dies again. A gentleman stopped to see if he could help. He thought the fuel gauge was broken and just needed gas. (Gas tank was full). Then he put the car in neutral and pushed me home with his truck. Then he helped me push it up into my driveway. I haven't gotten to the dealership (Ferguson Imports) Kia because of the cost of towing which I am responsible for if I wish to have it seen by a service specialist. It is available for inspection upon requést.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I had a engine replacement under Pi1803 they gave me the vechile back w active abs light exuast leak and damaged click spring refused ti look at till I paid dx fee this all appeared the day I went to pick uo vechicle

Reported

Jun 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I had a engine replaced 1600 miles ago delarsship advised it was ok to drive gave me a vechicle back with abs light tracation control light on along with a exuast leak

Reported

Jun 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I bought this car February 2026 when I drove it on the freeway they car felt wiggly not the axle is broke and the wheel bearings stop the car from going

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The clock spring keeps failing which is causing the air bag light to remain on; the horn to not work; various functions of the dashboard; and steering wheel heat.

Reported

May 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The horn stops working, steering heat stop working, control functions and air bag warning. I changed the clock spring and it fixed all those issues the first time but within 6 months all those issues happened again. Is there something more wrong?

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

A issue with the Valve cover gasket leaking into the engine causing a misfire. Making the car suddenly stop while driving which is very unsafe. I took the car to the dealership and they want to charge me for the repairs. I have 2 kia optima hybrid and both cars have the same issue around the same mileage. There were no warning lights during the time it was at the shop. However one day the check engine light did come on and the OBD code P1326 came up. When I took it to the shop the check engine light disappeared and the dealership said they will not check my engine unless they see the code on their end. I believe later down the line the engine will stall out and it should be fixed now while under warranty. However I received no help from the dealership unless I am willing to pay upfront. In addition to this there are electrical issues the front seats aren't moving immediately when the button is pressed. The steering wheel buttons barely work along with the radio. This is a huge problem that needs to be fixed.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Sudden engine failure while driving with no warning. Vehicle began jerking, shaking, and losing power. RPMs dropped unexpectedly and the engine stalled intermittently. Multiple misfire codes were present (cylinders 1, 3, and 4), and the engine was found to have low or no compression in cylinder 1. The condition rapidly worsened to near complete engine failure. The vehicle was operating normally prior to this incident. This failure is consistent with known Kia engine defects involving internal engine damage, including rod bearing failure. This is a safety concern due to sudden loss of power while driving.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

When the brake pedal is pressed on the brakes will grab. It snatches the car kinda hard. Also when you give the car gas it will hesitate and will not accelerate. Another with the gas is that you can be driving at a higher speed such as 45 to 55 or so and you press down the gas pedal like your going into passing gear and it will not accelerate it’s like it’s trying to stop. Feels like the car is gonna fall on down onto itself and it loses power.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Unknown but We were driving home from friant in motion when the car died and started smoking, no indication light were on before until after the incident all warning lights were on dash. Our lives were put at risk due to this. We were not able to control steering wheel or to get out of the way of traffic.

Reported

Feb 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Fire 1 injuries

The contact owns a 2012 Kia Optima. The contact stated that the engine was knocking at startup. The contact referenced NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING); and the VIN was included in the recall; however, the manufacturer declined to honor the recall because the original owner of the vehicle had failed to respond to the recall notification. The local dealer was contacted. The contact stated that the manufacturer had declined to honor the recall due to the previous owner not having the vehicle repaired. The manufacturer was made aware of the issue. The failure mileage was 189,369.

Reported

Feb 2026

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

•I’m not sure what failed, the car was parked. And yes it’s available for inspection. •I had just parked the car coming from work and at the time. If I was in the car any longer than 5 more minutes it possibly could’ve been catastrophic. • All I know as of right now is that 5 days ago, it was escalated and I received a case number and a case manager 3 days ago. •The car has not been inspected •not that I’ve noticed, the engine light was on a week before the accident occurred, after getting off of work and the car system said to check my breaks. I had someone take me home since my car was undrivable. And the next morning I was going to have it towed but everything was working properly. The engine light was gone.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The car seized operating, shut down with zero warnings. It has been a reliable car and maintained. We towed to a mechanic who said it was engine failure. Thankfully we had just exited off highway and on a side street when it became inoperable or it would have been detrimental.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Kia Optima. The contact stated that while driving at an undisclosed speed, the buttons on the steering wheel became inoperative. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the clock spring assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. A dealer was contacted and made the contact aware of an unknown recall, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.

Reported

Feb 2026

Incident date

Jun 2017

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Kia Optima. The contact stated that while parking the vehicle, the gear shifter was shifted into park; however, the message to shift to park was displayed. In addition, the contact stated that there was a delay while shifting gears. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle was taken to several dealers, and the failure was not duplicated. The contact was informed by one dealer that the transmission needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact researched and determined that the failure was related to the TCM failure. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

Reported

Jan 2026

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

On or around October 17th 2025 I purchased a 2019 Kia OPT un aware that the vehicle had recall problems. Once I realized the vehicle had problems I took it to get it checked out. I only had the vehicle for 2 days before the problems occurred. The Kia service center fixed the recalls all except the bearing failure. They had my car for almost 30 because we went back and forth over this issue. This reason they gave me the reason they couldn’t fix my bearing problem was because I didn’t get it checked out before I had the problem. I didn’t know the vehicle had a problem until the recall came to my attention. I just don’t understand this explanation because it just doesn’t make any sense to me. This model vehicle had a premature bearing wear long before I had this vehicle. It’s a manufactured problem and just because it wasn’t reinstated before the vehicle had the problem Kia will not stand behind the problem with this vehicle and I don’t understand that explanation. Please, please help me get this issue fixed for me please. This has really taken a toll on me and I can’t afford to just junk this vehicle so please help me. Thank you so much for trying to help me with this problem.

Reported

Jan 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The failure involves the component covered under the active safety recall campaign. The affected part/system is still installed on the vehicle and is available for inspection upon request by the manufacturer, dealership, or NHTSA. Recall number : 23V6552 While driving in traffic, the vehicle suddenly began to slow down without warning, started jerking, and lost normal operation. I was forced to pull over to avoid a collision. This sudden loss of power and control placed me, my passengers, and surrounding drivers at risk of an accident. Yes. The issue was confirmed by an authorized dealership. The dealership acknowledged that the problem is directly related to the active safety recall but refused to perform the repair due to vehicle mileage exceeding 150,000 miles. The vehicle has been inspected by an authorized dealership representing the manufacturer. No inspection has been performed by police or insurance representatives at this time. No warning lights or messages appeared prior to the incident. I had not received the recall notification letter at the time I purchased the vehicle. The first occurrence happened suddenly on 12/10/2025, when the vehicle began slowing down and jerking in traffic. After I pulled over and parked, multiple warning lights and messages appeared, and the steering wheel stopped moving normally. This vehicle has an open NHTSA safety recall. Safety recalls do not expire based on mileage or ownership. The dealership acknowledged the issue is recall-related but refused to perform the repair due to mileage limits, which is inconsistent with federal safety recall requirements.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Subject: RECALL VIOLATION: Kia on the Boulevard (Philadelphia) - Refused Remedy, Charged $199, Returned Unsafe Vehicle Vehicle Information: [Year] Kia Optima Hybrid Dealership Name: Kia on the Boulevard Dealership Address: 11295 Roosevelt Blvd, Philadelphia, PA 19154 Complaint Description: 1. The Safety Incident: While operating the vehicle, I experienced a catastrophic engine failure. Thick smoke poured from the engine compartment, followed by immediate stalling. This presented a severe fire risk and safety hazard. 2. Dealer Misconduct & Illegal Charges: I towed the vehicle to Kia on the Boulevard (11295 Roosevelt Blvd, Philadelphia) for the active engine recall remedy. The dealership: * Refused to perform the recall repair free of charge. * Forced me to pay a $199 "diagnostic fee" just to look at the recall-related defect, which should be covered by the manufacturer. * Threatened me with $45/day storage fees if I did not pay the $199 and remove the vehicle immediately. 3. Current Status: Under the threat of accumulating storage fees, I was coerced into paying the $199 and towing the vehicle back to my residence. The dealership knowingly released a vehicle with a catastrophic engine failure (smoke/fire risk) back to the owner without performing the federally mandated remedy. The unsafe vehicle is now sitting at my home unrepaired. 4. Conclusion: I request an immediate investigation into Kia on the Boulevard's refusal to honor the recall and their practice of charging customers for recall-related inspections.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

To: Administrator National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590 USA Subject: Formal Safety Defect Claim Regarding Unaddressed Recalls — 2012 Kia Optima Hybrid (VIN: [XXX] ) From: [XXX] Email: [XXX] Phone: [XXX] Vehicle Information: - VIN: * [XXX] ** - Make / Model: 2012 Kia Optima Hybrid - Mileage: approx. **250,000 miles** - Current Location: Moldova (vehicle manufactured in Korea for the US market) --- ## Summary of the Problem I am writing to file a **formal safety defect claim** regarding my 2012 Kia Optima Hybrid, VIN * [XXX] **, which, despite having documented recall campaigns, has never had critical parts replaced. As a result: 1. **Internal scoring and scratches (zadir)** have been detected within the engine, consistent with **metal shavings / debris** circulating in the oil system. 2. There is **metallic residue (shavings)** found in the oil pump, which strongly suggests that worn or damaged components (likely from a manufacturing defect) were never replaced during the recall. 3. Given the extraordinarily high mileage (≈ 250,000 miles), the continued use without the required recall repairs poses **significant safety risks** and potential for further engine failure or fire. 4. I was not provided with a proper remedy when recall notices were issued — in my case, the relevant parts were not replaced in a timely fashion (or at all), despite the recall campaigns being active, leading to the deterioration of the engine. --- ## Legal and Technical Basis ### Recalls Applicable to My Vehicle - NHTSA Recall **20V750** for the 2012 Kia Optima Hybrid: This is a recall related to engine defects, including risk of engine fire. [oai_citation [XXX] ] [XXX] ) - NHTSA Recall **23V652**: This relates to the Hydraul INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

June 26th 2025 my Kia optima 2012 EX quit on interstate 65 in Alabama was towed to dealership 10 days later was requested that I turn in maintenance records which I did. 10 days after that I was contacted and I was told that they could not read some of the records i so resubmitted. No official diagnosis was told they just informed me that the motor would be replaced. They've since removes it from the dealership to a third location. Spoke with Kia consumer affairs in a three-way call to the dealership we were hung up on three times. Trying to find out where the car had been towed to. The car is now at Monrovia towing in Alabama at $40 a day. I have takwn good care of this Kia it falls under all the criteria there were no lights no warning signs it just shut down. Not only was the dealership evasive about their decision or the decision they made me feel as if I had done something wrong when I've only had the car 3 years taken very good care of it had the oil change by fiance the records and receipts of purchase oil. Devastating. Lengthy and financially crippling. I was lead to believe early on that it was a done deal to replace the engine . They accused of fraud in regards to the records. Untrue. This has caused so much stress and anxiety in my life. I am now without transportation. I have a special needs daughter and this car was a lifeline for us. I did nothing wrong I loved this car . I'm now having to let the car go because the towing company is going to auction the car.

Reported

Nov 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Driving car on the highway then the car started smoking and shut down completely. IT would not turn on or anything. It smell burnt.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2012 Kia Optima. The contact stated that, while stopped and attempting to complete a left turn an SUV failed to yield and collided with the front driver side of her vehicle. As a result, the contact lost control of the vehicle, spun across the intersection, and careened off the roadway only coming to a complete stop after colliding head-on with a tree. The contact also stated that the seat belt Emergency Locking Retractor failed to deploy allowing her to jolt forward violently and hit her head on the steering wheel. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility but had yet to deemed a total lost by the contacts insurance provider. A police report was filed, and injuries were reported. The contact was later transported to an area hospital and treated for chest pain and neck pain. The contact also received an MRI due to possible concussion. The manufacturer was not notified of the failure. The failure mileage was 84,000.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

Dear NHTSA, I am submitting a formal complaint regarding my 2012 Kia Optima, which experienced an engine fire directly related to the defects identified in Kia Safety Recalls SC147, SC200, and SC201. On XXX, my vehicle’s engine failed and caught fire. This is the exact condition covered by the above recalls, which state that affected engines may seize, stall, or ignite. I have been in contact with both a Kia dealership and Kia Consumer Affairs for close to a month without any resolution. The dealership has confirmed that my car requires a complete engine replacement, but Kia has refused to address the recall issue, claiming that other unrelated recalls were not performed. When I previously contacted dealerships to schedule recall repairs, I was told that parts were not available, which prevented me from completing them. In addition to the engine failure, the fire also caused my starter to fail. I was forced to purchase a replacement starter out of pocket, which has added to my financial hardship. I believe I am owed compensation for this expense, as it was a direct result of the safety defect. This situation has caused me severe financial strain, as I relied on my vehicle for work and currently have no income due to its inoperability. Kia has not provided a timeline for repairs, towing coverage, or written confirmation that they remain obligated to remedy this federally mandated safety defect. I am requesting that NHTSA investigate Kia’s refusal to fulfill its recall obligations and intervene to ensure that my vehicle is repaired or replaced in compliance with federal recall requirements. My vehicle details are as follows: •Year/Make/Model: 2012 Kia Optima •VIN: XXXX •Recalls involved: SC147, SC200, SC201 •Incident: Engine fire, vehicle no longer drivable; starter also failed due to fire Please advise on next steps. Thank you for your time and attention to this matter. Sincerely, XXXX XXXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

Fire

ABS system failing

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

While in park and driving the instrument panel will show, "Check Brake" and "Hybrid System Warning! Safely Stop and Do not Drive". This is accompanied by the engine not responding to the gas pedal. The brake pedal will also loose pressure and once pushed the brakes will lock up making a grinding noise. The problem has not been able to be duplicated by the dealer. However there are multiple forms and online communities dedicated to try to resolve this issue since it's so prevalent. This issue causes a major saftey hazard as the car comes to a grinding halt and does not respond to the driver. From online sources it seems the problem is prevalent across years and models and only tied to hybrid vehicles.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Bearing wear resulted in the engine seizing.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Sep 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Doors unlock while driving

Reported

Aug 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I took my car to the KiaOfLynchburg dealership for get the recalls done and diagnostic test on my engine as it was knocking and they had it since may 06, 2025. The dealership said at first I had a code to get the engine replaced no cost. Now got a phone call on June 19, 2025 saying how my car was on fire but the fire department made it on time to put it out. So did the claim on it they denied me saying it’s due to a aftermarket but tell me it cause of oil leak. And I do not have no aftermarket hook up in the vehicle. Now they won’t take responsibility for the damage they did to my car

Reported

Aug 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

Fire

On August 25th around 7:00 PM, the vehicle suddenly caught fire while parked after a short test drive. The car had just been purchased a few days prior and was taken to a mechanic for a precautionary inspection. During the test drive, the mechanic parked the vehicle in a residential driveway. After backing in, smoke was observed coming from the engine bay. When the hood was lifted, the engine area was already on fire. The fire department was called immediately and was able to extinguish the flames before the fire spread to surrounding property. The fire completely destroyed the vehicle. The vehicle had no warning lights, unusual performance issues, or prior signs of trouble, and it appeared to be in good condition prior to the incident. This fire posed a serious safety hazard and could have resulted in injury or property damage. Component or system that failed: The engine area, likely associated with the Hydraulic Electronic Control Unit (HECU) fuse/fire risk. The vehicle may or may not be available for inspection, as it is severely burned. Safety risk: The fire posed a serious hazard to the mechanic, surrounding property, and anyone nearby. Rapid ignition could have caused injury or significant property damage. Problem confirmation: The fire was observed firsthand by the mechanic. The open recall related to the HECU fuse/fire risk indicates a known defect consistent with the incident. Inspections: The fire department responded and documented the incident. The vehicle has not yet been inspected by the manufacturer or insurance representatives, but the recall status is verifiable through official records. Warning signs: There were no warning lamps, messages, or other symptoms prior to the failure. This incident appears consistent with the conditions described in the open recall for the HECU fuse/fire risk, suggesting a possible link between the recall defect and the fire.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

Fire

My 2012 Kia Optima experienced engine failure due to a dropped valve. The dealership (Kia of Des Moines) performed a borescope inspection but stopped after discovering the broken valve. This means rod bearing failure was not ruled out. Two separate service reports conflict, one citing Cylinder 2 and another citing Cylinder 3. Kia denied coverage, citing that the failure was unrelated to the settlement and outside the mileage warranty

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Driving home from an oil change. All of a sudden all power was lost. Luckily a wide spot in the road was right there. Car would not start back up. Checked oil- it was good. Had car trailered to a mechanic. He took off oil filter and cut it in half- was full of metal shavings. Said needs new engine. We trailered the car back home, where it currently sits. If the wide spot in the road wasn’t there, they’re likely would have been an accident being this was right on a sharp corner.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Kia Optima. The contact stated that while driving at 30 MPH, the contact pressed on the horn, and the horn failed to function as intended. No warning lights were illuminated. The contact stated that on a separate occasion, upon starting the vehicle and attempting to adjust the driver’s side mirror, there was an abnormal clicking sound coming from the side-view mirror motor. The contact stated that several days later, the abnormal clicking sound ceased, and the driver’s side mirror failed to function as intended. On a separate occasion, the passenger’s side mirror motor was making an abnormal clicking sound. Several days later, the clicking sound ceased and the passenger’s side mirror failed to function as intended. No warning lights were illuminated. The contact stated that while attempting to close the sunroof, the motor failed to function as intended and the sunroof was half closed. The contact had to place a tarp over the sunroof to protect inside the vehicle from the elements. No warning lights were illuminated. Recently the vehicle received maintenance and there was an abnormal knocking sound coming from the engine. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that while driving at slow speeds, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that an unknown part had failed in the engine. The contact was unsure what part of the engine had been replaced. The failure recurred, and the contact had safety concerns about the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

Reported

Aug 2025

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2012 Kia Optima. The contact stated that while driving 60 MPH, the vehicle jerked, with an abnormal hissing sound coming from the front of the vehicle. The contact stated that there was smoke coming from the rear of the vehicle and entering the cabin of the vehicle through the A/C vents. The contact stated that several warning lights were illuminated. The contact pulled over to the side of the road and the vehicle was towed to an independent mechanic. The contact was informed that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The contact notified the insurance company; however, no claim was filed. The failure mileage was approximately 160,000.

Reported

Jul 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Car simply started for me after work this past Thursday @4 pm I dove down the street and for about 5 mins and had to turn around due to me leaving something at work. When I arrived back at work I parked and cut my car off as I normally do and when I returned to start it back up it never did. I have previously been having to add 5 quarts of oil frequently at least once or twice a month for the past 7 months since last year. Was told my car had an oil consumption problem by a previous mechanical shop last year. Noticed that these cars have recalls on them and that my car and year do fit the requirements. I do owned my car with the Title in hand. It’s NOT a salvaged title. I have a service appointment on the 24th of June next Tuesday at Kia of Gastonia located in Gastonia, NC. I have to get my car towed to this establishment on Monday or the morning of my appointment. I’m asking that this situation can be properly investigated and properly and honestly handled under KIA policy. My name is [XXX] my # is [XXX] thanks INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Car thought I was breaking when I was pressing the gas and I was merging into a left lane. I was able to turn on the car without pressing the brakes due to the latter. The car doors are unlocking while im driving without warning. Also traction light on car cameo on

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

My steering wheel coupler has obviously gone bad and needs to be replaced. This was an issue with this year Kia Optima and my car and Kia has extended the warranty to 10 years/unlimited milage. I need this fixed because it sounds like my steering wheel is going to completely fall apart. Please help!!!

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Kia Optima. The contact stated that while his daughter was driving on the highway at 65 MPH, the vehicle lost automotive power, with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was diagnosed, and the contact was informed that the internal bearings had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

Reported

Jun 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that after starting the vehicle and driving approximately 5 minutes, then pulling into a carwash and placing the vehicle in the park, the vehicle lost power and a thick gray smoke began coming from underneath the hood of the vehicle. The vehicle caught fire. The contact was able to exit the vehicle however, the fire had consumed the vehicle, and caused the building the vehicle was parked in front of caught fire. The fire department had put out both fires. The vehicle was towed and deemed totaled. A police report was filed. The contact stated they were pregnant at the time of the fire and ended up having a miscarriage. Medical assistance was needed. The dealer was not contacted. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 120,000. Parts distribution disconnect.

Reported

May 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

Fire 1 injuries

Subject: Recall Denial Due to Salvage Title – 2012 Kia Optima (VIN:[XXX]) Dear NHTSA, I am submitting a complaint regarding Kia Motors’ refusal to perform a recall repair on my 2012 Kia Optima (VIN: [XXX]) due to the vehicle having a rebuilt title. My vehicle is equipped with the 2.4L GDI Theta II engine, which has been recalled for known safety defects including risk of engine seizure and fire. I brought my car to a local Kia dealership for the recall repair, but they refused service based solely on the vehicle having a branded (salvage) title. I then contacted Kia Consumer Affairs and was again told that the recall does not apply to salvage vehicles—even though the engine defect clearly stems from poor design and is unrelated to any prior accident or title status. I am concerned that Kia is ignoring its obligations under federal recall law and putting drivers like myself at risk. Denying a recall based solely on a salvage title—especially when the defect has nothing to do with the car’s condition—undermines public safety. I respectfully ask the NHTSA to investigate Kia’s refusal and consider whether policies like this should be permitted under federal recall enforcement standards. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I was driving home at night around 8pm. I was merging into the slow lane and my car completely lost power. A semi truck was right behind me. Luckily I was able to get over to the emergency lane safely. My car had no acceleration at all or any control of the steering. Prior to this incident there was no problem or warnings of any lights on dash or car having problems. It’s a daily driver for me to work. It’s never gave me any problems prior to this. I’ve had the routine maintenance done on along with the recommended mileage maintenance done. It’s been over a month now and my car still won’t start I haven’t had time to get it towed to a dealer ship or repair shop because I work 17 hour days. Everything I’ve researched about my make and model is starting to indicate that the engine seized up. I really hope that’s now the case because my car will be paid off in 3months. It has 165k miles on it I need help on weather the engine is part of a recall.

Reported

Apr 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Kia Optima. The contact stated while driving downhill at approximately 40-45 MPH, the vehicle shut off. The battery, oil, and check engine warning lights were illuminated. The brake pedal was depressed, but the pedal was firm. There was an abnormal clicking sound coming from the vehicle. There was smoke coming from the engine. The contact attempted to turn off the vehicle; however, the transmission failed to shift to park. The vehicle was towed to the residence. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 154,782.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Kia Optima. The contact stated while driving at an undisclosed speed, the contact heard an abnormal clicking sound while the steering wheel was vibrating. No warning light was illuminated. The contact stated that the abnormal clicking sound was heard while making right turns. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 72,000.

Reported

Apr 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Rapid Delamination and paint peeling in the color of snow pearl white. The entire car is affected by this defect. Somewhere on the paint assembly line a missing step in the paint procedure is causing detrimental corrosion and overall safety and protection of the elements from outside.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Kia Optima. The contact stated that while driving at various speeds on several occasions and making a turn, there was a loud popping sound coming from the steering column and the wheels. Additionally, while attempting to shift into reverse, there was a popping sound coming from the steering column and floorboard. A mobile mechanic went to the residence where the vehicle was parked and stated that the failure might be associated with the steering column. The vehicle was not repaired. The vehicle was taken to a parts store where a handheld diagnostic scanner retrieved a fault code for steering wheel angle sensor signal failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 202,000.

Reported

Mar 2025

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Kia Optima. The contact received notifications of NHTSA Campaign Numbers: 22V560000 (STRUCTURE) and 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated while the vehicle was parked at the residential driveway and starting the vehicle, smoke started emitting from under the hood. The contact opened the hood and discovered smoke primarily emitting from the front passenger side of the vehicle. No warning lights illuminated. There were no injuries sustained. The contact was unsure if a fire report was filed and a police report was not filed. The fire was extinguished by the contact with three fire extinguishers however, the fire department used water to be certain the fire was extinguished. The vehicle had damages due to the fire, however, it was not destroyed. The vehicle was taken to the dealer where unknown repairs were needed however due to costs was taken back to the residence and remained in the contact's possession. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was created. The failure mileage was approximately 145,000.

Reported

Mar 2025

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

Fire

I brought my Kia optima sx in at Kia Atlanta South dealership for a Hydraulic electronic control Unit recall to be service since the problem can result in a engine fire while driving or parked but the dealership did not do the recalled service and told me that it was done. I checked my engine fuse to see if the new fuse were installed and new label was put on in place of old fuse label and none of it was done.

Reported

Feb 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

MY VEHICLE HAS 75,583. I received a recall for 3 items and made an appointment and took the car in for the work. I noticed that their wasa slight dead spot in the centeing of the steering and asked if there was any adjustmen. I was told there wasn't but they would check it because there was a known problem thith the plastic gear in the electric motor's connection to the rack that wears out and can completely disintegrate. when I picked up the vehicle they had obviously checked it because the slight dead spot had turned into a clunk. As there was no recall they would nothing about it as the vehicle was out of warranty (10 years, 100,000 miles). Had it had a higher annual mileage it would have been replaced under warranty. My concern is that this fault may be hidden by the warranty coverage. If the plastic gear fails completely the steering could become locked or inoperable. This is clearly a well known problem as there is a youtube video showing the replacement process. This actual mechanism may be used on several other years and models. The video is here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Feb 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.

Risk: A plate that detaches during a crash may strike an occupant, increasing their risk of injury.

Remedy: Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.

Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.

Risk: If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.

Remedy: Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Risk: Bearing wear may result in the engine seizing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.