2015 Ford Focus

Inside of door latch malfunctioned and my driver side door opened up while driving.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to shift into reverse and failed to properly shift gears. The vehicle failed to accelerate above 9 MPH. The vehicle was shifted to neutral and coasted to the residence. The contact stated that there was an abnormal whining sound coming from the vehicle. The check engine warning light was illuminated. The contact stated that the failure was associated with Customer Satisfaction Program: 14M02; extended warranty coverage for the Transmission Control Module. The vehicle was taken to an independent mechanic, who determined that the transmission needed to be replaced. The contact called the local dealer and was provided the cost of a diagnostic test, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there was no recall, warranty, or customer satisfaction program associated with the failure. The failure mileage was approximately 140,000.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I bought my car last Feb and didn't know there was a recall on it was never told I have had shutter problems with it as well as sticking in gear when parked it ide high then battery jus goes dead get a jump n the check engine light comes on n have no reverse this hasn't been safe to drive my sister was perivous owner nnwhen she bought it they told her that when it would shutter she jus needed to go through the gears on an open rd to make it stop shutter n now it is showing that there no recall on this site but showing on my credit n other platforms as well as ford that there is a recall for this along with other but ford refuses to fix this n had never sent a letter about this to my self or my sister who bought it In 2020 this needs to be fixed or car bought back

Reported

Jul 2026

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated that while driving in the rain, the front windshield wipers were inoperable. The failure occurred intermittently prior to the complete failure. The vehicle was taken to an independent mechanic, where it was diagnosed that the windshield wiper module needed to be reprogrammed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was 130,000.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

I made an initial post on 06/18/2026 so please reference that as well as this. I have not been able to drive the car since it died on me on the 18th of June. The car has been looked at a few times (actually stalling a third time while idling but was able to turn back on.) It has also displayed symptoms associated with the Ford Recall #26S40 / NHTSA recall #26V369 but it is listed at NOT included in the recall as of 07/06/2026. MIL is pulling Code P0420 (catalytic system efficiency below threshold) while only having 40k miles. It is also putting out an inaccurate fuel level for miles driven. The fuel tank itself is misshapen (concave bottom of the fuel tank). Again, reiterating here that it stopped twice while driving within 2 days on major PA highways/interstates and stalled for a third time while in idle mode as described earlier in this post. This has all happened within 28 miles of the TCM being replaced.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Power clutch failure resulting in $6500 repair for a known issue by Ford. Ford refused to cover the repair or any part of the repair.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

own a 2015 Ford Focus that has experienced repeated transmission-related problems over several years. The symptoms have included harsh shifting, hesitation, failure to shift properly, and at one point the vehicle would not shift into reverse. These transmission issues have caused ongoing concerns about the vehicle's safety and reliability. I have brought the vehicle to Ford dealerships on multiple occasions seeking diagnosis and repair. Ford replaced the Transmission Control Module (TCM) on November 16, 2024 under Ford Field Service Action 14M02 after diagnosing transmission-related problems, including Diagnostic Trouble Code P087A. Despite that repair, the vehicle continued to experience transmission-related concerns. Approximately one year later, another Ford repair order documented multiple TCM-related diagnostic codes and directed that the vehicle be returned to a Ford dealership for further evaluation. The transmission concerns persisted even after the previous TCM replacement. Most recently, I again presented the vehicle to a Ford dealership because of continuing transmission issues. I was provided an estimate of approximately $2,000 for additional transmission repairs. At the time of the estimate, I was not provided the complete diagnostic trouble codes or technician findings explaining why another major transmission repair was necessary. Over the course of ownership, I have made multiple appointments, diagnostic visits, and repair visits related to the transmission and have incurred significant out-of-pocket expenses, including diagnostic charges, towing costs, and repairs. The repeated failures and recurring transmission concerns have required multiple visits to Ford dealerships and have not resulted in a lasting repair. My concern is not only the financial cost but also the safety of operating this vehicle. Unexpected transmission malfunction can affect acceleration, shifting, and the vehicle's ability to move normally in traffic, creating a potential safe

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Car wants to stall out when "shifting gears" like a loss of power

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated that the fuel tank was cracked and leaking fuel. The fuel warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 246,000.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

My engine is the same 1.0 that is in the recall for these cars getting a new short block. TheRecall Numbers: Ford recall 23S64 (NHTSA Campaign 23V905). . For some reason the 2015 is not covered in this whileine had the same catastrophic failure and I have been have a hard time (over 5 years) to get it repaired or find a replacement engine. The 2015 eco boost 1.0 should be included in this recall

Reported

Jun 2026

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

Engine Stalls: the engine stalls unexpectedly while driving at highway speeds and city/street speeds. Loss Of Power: Sudden loss of motive power creates an immediate crash hazard. Starting Issues: the car struggles to start or cranks excessively after refueling. Erratic Fuel Guage: The fuel gauge fluctuates wildly and gives inaccurate readings. Malfunction Indicator: The Check Engine Light is illuminated with emission-related codes. Fuel Tank Noise: Loud clunking or thumping noises come from the fuel tank area. The problem began in September 2025 and I took the car to a local mechanic and they fixed the issued, however the issue has started again. The fix did not solve the problems.

Reported

Jun 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

There were two times within a week where the car stopped in the middle of traffic. One was on Route 100 in a merge lane and the other was on the offramp of route 30 to 100 Exton. This happened in the middle left turn lane with traffic behind me causing me to need immediate police assistance to ensure my safety. The Check Engine light was popping from the TCM indicator which I was told I could still drive on without repairing it immediately. This came directly from Fred Beans Ford of West Chester PA. My car has been in the shop multiple times since December 2025 beginning with the original CPV recall and things got worse from there. It's caused lots of anxiety and ptsd while driving to the point I want to sell the car after it is repaired because I just don't feel safe anymore in it.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated that while driving 30-70 MPH, the transmission was shuddering. No warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V169000 (Power Train). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 56,000.

Reported

Jun 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

I got a 2015 ford focus titanium. I bought it 2 years ago. Well about 2 months after I bought it the transmission started jerking and not really wanting to go out of 1st gear. Well I had to get a TCM replaced and then I was told about the studder wasn't under no warranty and the recall has expired. So now its 6-1-26 and now the transmission is messing up again. This is ridiculous on people who buys cars hoping they will last for a long time but instead we pay 7,000 for a car and drive it for 2 years. WOW THANKS A LOT FORD

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

No warning lamps until catastrophic engine failure. Power loss and that puts myself and others at risk. I have had multiple issues going back to first year owned when I had power loss while driving through interactions and on the freeway. Dealership tried to state it was due to bubble in coolant system. Then first engine failure occurred and was replaced by Ford

Reported

May 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting a serious safety issue involving a 2015 Ford Focus equipped with the PowerShift transmission. The vehicle has experienced repeated failures of the transmission control module (TCM) and clutch system despite multiple repair attempts. The vehicle has been repaired at least three times for the same issue, yet the failure continues. While driving at highway speeds (approximately 65–70 mph), the transmission failed without warning. The vehicle lost power and was unable to properly shift gears, creating an immediate safety hazard. I was forced to navigate traffic with limited acceleration and was left stranded. This condition significantly increases the risk of a crash, especially when merging, accelerating, or maintaining speed in traffic. The failure occurs unpredictably and without sufficient warning. This issue is not isolated. The 2012–2016 Ford Focus models equipped with the PowerShift transmission have a well-documented history of similar failures, including prior complaints and manufacturer acknowledgment of defects. Despite multiple repair attempts, the defect has not been resolved, and the vehicle remains unsafe to operate. I am requesting that this issue be investigated as a safety defect, as it poses a serious risk to drivers and others on the road. I have found that many of the vehicles that recieved a replacement TCM, reported the problem came back, worsened, or the car had to be totalled all together. Even worse, took a huge hit.

Reported

Apr 2026

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

Bought in 2024 ..few days later car wouldn’t change gears transmission overheats shutters jerks and won’t go when giving gas at times. Had the car in 5 times to fix, didn’t work.. I’ve almost been in accidents one of which was with a tractor trailer This car is a death trap had to quit job due to this .. and have a 7500.00 loan on a car I can barely drive. I want this loan paid off and given a check or car that has no problems and is reliable plus compensation for lost wages Im also willing to file suit immediately if this isn’t taken care of IMMEDIATELY!!!!

Reported

Mar 2026

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

03/25/2026 Driving down the street card started jerking and acting like it did not want to move kept slowing down like it wasn't getting any gas. like the transmission was going out. There is nothing wrong with my transmission. The car had been on a recall for a part that has been replaced 2 different times. I tried to have it checked out the Ford dealers here where I live wanted to charge me $200.00 insisting that its my transmission. I know it is not my transmission. Its the same part they have replaced 2 times that was on the recall list for my car. What can I do? It is dangerous for me to drive.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

After my car was left on idle for a couple minutes ( about 5), it began to shake, the check engine light came on, then it completely died. When I went to restart it, it stalled and then finally turned on but when I began to take off it began to shake and died on me again while driving. I was left in the middle of rode. I put my blinkers on and had to leave my car off for a couple minutes so it would restart again. Then I pulled over to the side so I wouldn’t be in harm’s way. My mechanic believes there is something wrong with thee fuel pressure system whether it be a fuel pump or a fuel pressure sensor.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

While driving steering suddenly stopped working. Red light came up onto dash stating "steering down safely pull over"

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating and changing gears. The vehicle was driven to an independent mechanic, where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 13V523000 (POWER TRAIN); however, the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

Reported

Feb 2026

Incident date

Oct 2013

Mileage

Not provided

Outcome flags

None reported

My name is [XXX] I own a 2015 ford focus 4dr sedan It has 131908 miles and the issue I've been having is with The TCM module on the transmission it won't go into sleep mode and it's draining the battery is have gotten a customer care warranty notice on my car but the local Ford dealer said it's expired in November of last year and I've been having family issues and personal issues we're i wasn't able to take care of it but I need this issue fixed on my car it's my only means of transportation for me and my mom because she has altzimers and dementia Here's my number [XXX] this my cell to contact me I live in Portland Oregon And also right now I have no way of paying for the repairs on my car because I lost my job because of a lower back injury I thought it was going to be a easy fix but it something I'm not able to do And thought it was going to be covered under the so called warranty which it's actually part of the recall I've gone through something like this with a previous car I owed and it was supposed to be taken care of through a recall but the dealer wouldn't do anything about they wanted me to pay on my vehicle I have i need this repaired I should not have to pay for the repairs that should be done through warranty or a recall it's been happening since the past couple years INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2015 Ford Focus. The contact stated that the vehicle had experienced transmission failures, including the transmission slipping, the vehicle stalling, and the check engine warning light being illuminated. Additionally, after starting the vehicle, the vehicle failed to respond after shifting to the reverse or drive. The vehicle was towed to the residence and examined by an independent mechanic, who diagnosed the vehicle and determined that the transmission power shifter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 149,000.

Reported

Jan 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I am in possession of Recall18S32/NHTSA recall18V-735 notice that has not been repaired but it is not showing up on my VIN and Model lookup.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

At 116,500 miles, the oil pump failed on my Ford Focus. This was verified by an auto repair shop. The car has the Ford ecoboost 1.0 engine. Ford has a recall on this engine with a build date of March 24, 2015 to May 4, 2018. My car was built on Aug 4, 2015 within the range of the recall. The recall states that cars with automatic transmission are included. My car has a manual 6 speed. I don't believe that the transmission has anything to do with the oil pump failure. The car "check engine" and "check oil" lights came on and there were multiple instances where the car stalled and I became stranded, often on busy roads. It has been well documented on the internet that Ford has had issues with this engine. I am not planning on repairing this car as the shop explained it probably will be in the range of $7000 which way more than the value of this car that is almost 10yrs old and 116500. The car is currently sitting in my garage non drivable with a scrap value of pennies compared what trade-in value or extend life of the car.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle acceleration dies out during normal pressure of gas pedal. Coding showing transmission Actuators malfunctioning. Odometer Reading 120,631 check engine light came on. Date of malfunction 11/24/2025 , Vehicle was taken to Affordable Transmission on 11/25/2025

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I was getting ready to leave the grocery store and I crank up my car and I had a light come on stating that my car was overheating transmission turn off the car and as I tried to pull out of the parking lot, the car would barely accelerate it would barely go to mountain and it was stuttering up the heels I had to turn off the vehicle. Let it sit for five minutes to let it cool off and then I had to crank the car back up and then it started to drive again, but I did get a indication on my front dash stating that it was transmission

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

2015 Ford Focus with DPS6 automatic transmission failure. 109,### miles only. Symptoms: No reverse gear, severe clutch slip (high RPM but car barely moves), strong burnt clutch smell, check engine light on. DTC codes: P07A3, P07A5, P087A, P087B, P090C. Ford dealer (Camelback Ford, Phoenix AZ) diagnosed the issue but quoted $3,175 just for labor to open the transmission for inspection, refusing any goodwill assistance after 14M02 program expired in August 2025, despite low mileage and known widespread DPS6 problems covered by TSB 16-0129. Note : "November 20, 2025 – Date I purchased the vehicle. The transmission problem (no reverse, clutch slip, burnt smell) was present immediately upon purchase." Requesting NHTSA investigate Ford's refusal to offer reasonable post-warranty assistance for this well-documented safety-related transmission defect.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Transmission overheating and internal wear (metal particles in fluid) following electrical/TCM malfunction in Ford Focus DPS6. Transmission failure recurred after earlier repair under 14M02. Current failure includes overheating messages, shudder, and loss of safe drivability. Ford acknowledges issue relates to known PowerShift defect but refuses coverage. Vehicle unsafe.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact's son owns a 2015 Ford Focus. The contact stated that while her son was driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer however, the mechanic could not diagnose the failure because there were no active warning lights illuminated. The contact's son had received a message from the Ford App that there was a Customer Satisfaction Program for the TCM (Transmission Control Module). The failure persisted, and the dealer was notified of the program, and the contact was informed that the Customer Satisfaction Program had expired. The contact was referred to the manufacturer, and the manufacturer informed the contact that there was a warranty on the vehicle for the purge valve. The contact was instructed by the manufacturer to inform the dealer to have the purge valve replaced under the warranty. The contact informed the dealer about the purge valve warranty, and the dealer informed the contact that the failure was not related to the purge valve and insisted that the failure was related to the TCM. After several disputes between the dealer and the manufacturer about the issue, the contact was informed that no assistance for the repair would be provided. The vehicle was not repaired. The failure mileage was approximately 113,000.

Reported

Nov 2025

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

Car is stalling at low speed and losing power. Does not do it at high speed. Occasional check engine light. Will start surging. This is a know issue with the Ford Focus and Ford has issued a Customer Satisfaction Program 24N07. They refuse to honor the program unless you keep paying them for diagnostic work until the code shows up for it. I have ran the codes myself on it and it is fuel related to the Canister Purge Valve. This issue is very dangerous in that the car does stall out on the road with no warning. I have had this issue with the car for several years and have received the CSP letter but cannot get the work done. The issue happened 3 times yesterday, 11-5-2025.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The transmission keeps slipping at 2nd and 3rd gear. The shop I got it at fixed it twice and this time the transmission light turned on. They told me to go through this process

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Transmission problem

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle was checked by local dealer and stated repair code 14M02 needed to be completed. 10 year extended warranty was concluded in June, 2025, but this is a safety concern. The car stopped in the road, right off the interstate, because the transmission quit working properly. Gears shifted very hard when transmission started working again. After parking, the car would not go back into reverse.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

I’m writing about my 2015 Ford Focus (VIN: [XXX] ), which has under 38,500 miles. While heading to work, I suddenly lost power steering—no warning, just stiff steering out of nowhere. The repair cost me over $5,000 to replace the electric power steering rack, which only a Ford dealer could handle due to software restrictions. This follows a TCM replacement that Ford covered under recall. I contacted Ford for goodwill assistance, but they refused. At this mileage, these failures are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The car would not shift into a gear, would not shift gear to propel itself in traffic causing a safety issue. A warning light would come on saying the transmission was getting overheated. Ford of Glenwood Springs Colorado refused to look at the car because of its age despite the recall on the clutch for the year, make and model of the car. A NAPA shop determined the clutches were out. NAPA quoted $4,253 to fix the problem. I called Ken Garff Ford in Fort Collins Colorado at 4809 S. College Avenue to get this fixed under the recall. They said my VIN number wasn't covered, and the cost would be $6,000. I called Ford 1-866-436-7332 spoke to Ron employee #2192738 and was told he would document the call but could not do anything. Ford is aware of the safety issue we simply want them to standby their product and fix the problem or reimbursing us for the repairs to avoid a further hardship to get to work. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The driver’s side door will not latch and the door cannot close. This is the same defect covered by Ford recalls 16S30 and 20S30, but my VIN was excluded. Ford CRC opened case number CXH05284452-Z8X6J1, but denied coverage. I have had to rent a vehicle while my car is unsafe to drive. This is a major safety hazard as the door can open while driving.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

While sitting in my driveway my car just killed and wouldn't start again. Towed it to osseo ford and there is no compression in engine. They said the timing belt is in the oil and disintegrated and broke causing the engine to fail. I've got documentation from dealer. They have a recall on 2016.. why not 2015s? My car has 163,000 on it and its junk now because of the belt design and it being a common issue. Why does there have to be a law suit filled for ford to admit this and why only 2016 and newer.. why not all 1.0 ecoboosts with this issue. For this reason I will never buy ford again. Nor will my friends and family. Stand behind your issues ford!

Reported

Aug 2025

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 20-30 MPH, the transmission started slipper while shifting out of 2nd gear with the message "Transmission Overheating" and the check engine warning light was illuminated. The vehicle was taken to a local Auto Zone and a diagnostic scanner retrieved DTC: P090C and P207A. The local dealer was contacted; however, the vehicle was not diagnosed nor repaired. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,100.

Reported

Aug 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle vibrated abnormally. No warning lights were illuminated. The contact stated that failure occurred most often after the vehicle was stopped at a traffic light or stop sign and then attempting to accelerate. The contact received notification of Customer Satisfaction Program: 14M02 (Transmission Control Module (TCM). The vehicle was taken to the dealer where it was diagnosed. The contact was informed that the clutch had failed. The dealer refused to repair the vehicle, stating that since the check engine warning light was not illuminated, the vehicle would not be repaired. The contact was informed to take the vehicle back to the dealer once the check engine warning light was illuminated. A month later, the vehicle failed to start. The vehicle was towed back to the dealer. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,007.

Reported

Aug 2025

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

Transmission slipping. I was waiting to turn into my apartment and as I went to turn, my gear slipped where i was stuck in on coming traffic. Found out that there is a lot of ford focus having the same issue with transmission.

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated that while driving at a roundabout at 20 MPH, the "Transmission Overheating - Please Pull Over to a Safe Location" was displayed, and the contact pulled over for 30 minutes for the transmission to cool down. However, after restarting the vehicle and attempting to drive, the contact noticed that the transmission was slipping between 1st and 2nd gear. The contact proceeded to pull over and the vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the dual clutch assembly and the fuel rail pressure sensor were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,007.

Reported

Aug 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

To Whom It May ConcernI am writing regarding the fuel system recall on my 2015 Ford Focus (VIN: [XXX] ), specifically related to Recall Number 18S32 / NHTSA Campaign Number 18V735000, which involves the canister purge valve, a required PCM software update, and inspection of the gas tank. This recall was started at a Ford dealership in Two Harbors Minnesota which I paid cash in December 2022. The problem consisted with many inconveniences in side of the road break downs. I had the recall serviced again in 2024 in Blythe CA at Ford where the purge valve was supposedly replaced, but the software update was never completed by that Ford because they claimed that the update was done in Parker AZ around 2022. The gas tank was not inspected for damage. My car is stalling in the middle of driving leaving me in grave danger since this happens on the freeway in Las Vegas, in the middle of nowhere in the desert and has done so in below zero degree in Minnesota all while I have my two small children in the car with me. This jeopardizes myself and children’s lives by stranding us in unknown places and weather elements that are harass or stalling on freeway not allowing me enough warning to get to the side of the road which could cause someone to hit my car from behind at a high rate. The full recall has not been performed. I bought this faulty car in Parker AZ which it should have never been sold with this problem jeapordizong my family’s life. The fuel tank has never been inspected either. Recent: The car keeps dying in traffic in Las Vegas traffic. I paid to have it towed to a dealership which is harassing me and not fixing the car with excuse after excuse such as the car isn’t under recall and the battery terminal needs to be cleaned. Their excuses are petty when it comes to my vehicle, continuously stalling in the middle of traffic in Las Vegas on a busy freeway due to your recall that has not been completed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

While driving my car on July 25, it started jerking then it stopped reversing. My LCD dashboard stopped displaying several years ago. This affects my ability to see warning lights and my mileage.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated that the vehicle shuddered or hesitated while idling. Additionally, the failure also occurred while driving at various speeds. The contact stated that the transmission intermittently failed to shift as designed, and the vehicle stalled while driving. The vehicle was occasionally coasted or pushed to the side of the road, and several attempts were made to restart the vehicle. However, the failure recurred while driving at various speeds or while the vehicle was idling. The failure had become more persistent. The contact stated that on another occasion, while driving approximately 50 - 55 MPH, the vehicle went into LIMP Mode. The vehicle was towed to the residence. The “Service Vehicle Soon” and an unknown warning were illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the TCM had failed, causing the transmission to overheat, reaching over 1,000 degrees, causing damage to the shifting forks. The wiring harness was burned due to the failure. The mechanic stated that the PCM had caused damage to the forward gears. The vehicle was repaired; however, the failure persisted. The dealer was contacted and confirmed that the VIN was not under recall. The dealer referred the contact to the manufacturer for assistance. The manufacturer was informed of the failure and confirmed that the VIN was not under recall or covered under warranty. The manufacturer opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

Reported

Jul 2025

Incident date

Jul 2016

Mileage

Not provided

Outcome flags

None reported

A major electrical issue has occurred in this car since June 1, 2025. The Traction Control System dashboard indicator (the skidding car) comes on even though I am not using the TCS. When this happens, I get a message saying "Hill start assist not available," and am unable to manipulate my headlights, use turn signals, or lock/unlock my doors (I need to use the physical key to lock/unlock the driver's side door). If this "Hill start assist" issue occurs and I turn off my car (or if it occurs when the car is off), then I am unable to start my car. I get a new message saying "No Key Detected," and the ignition does nothing. I have a physical key, and not a fob. If the TCS light goes away, then I am able to start up my car. However, this is unpredictable; there appears to be no way to force the TCS light to disappear, and sometimes it will stay on for over an hour with my key in the "on" position. As of late, it hasn't gone away at all, making the car unusable. This causes obvious safety issues when on the road, as I cannot use turn signals or change my lights as it gets darker or it begins to rain/snow. When not on the road, I cannot use my car at all. A dealer recently confirmed the problem with the Body Control Module, but was unable to fix it. They managed to turn the car on, but the problems returned after 24 hours. As I was driving home on July 18, 2025, the TCS light came on and suddenly I could not use turn signals or change my lights. I still had over an hour to drive home. I did arrive home safely, but have not been able to use my car since.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

FORD Customer Satisfaction Program 14M02 - Transmission Control Module I purchased a 2015 Ford Focus for my son in 2021. I PAID WITH CASH. In June 2024, he moved from GA to UT for a job after he graduated college. 2 months later, his transmission went out with no notice. I paid to get the Focus towed to the Ed Kenley Ford Inc. Ford had a Customer Satisfaction Program that started in 2015. There are 7 supplements to the original issue. I called Ford to get some kind of reimbursement since they would not fix the module even though it was covered until June 30, 2025 (3 weeks ago). Ford says that there is nothing they can do since the date of June 30, 2025 has passed. I feel that this is FRAUDULENT BEHAVIOR as my son had to buy a newer vehicle to go to work. Thank you for all you do.

Reported

Jul 2025

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated that while attempting to start the vehicle, the instrument panel illuminated; however, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer and the contact was waiting the diagnostic report. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

Reported

Jul 2025

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated that while driving from a complete stop, the vehicle experienced transmission shifts. The vehicle was taken to the dealer, where an unknown sensor was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where the contact was informed that the sensor needed time to reset. The contact stated that the failure progressively worsened. The contact stated that the vehicle failed to reverse, experienced hard transmission shifts, and felt as if the vehicle would stall while driving. The vehicle was taken to the dealer, where it was determined that the failure was related to Ford Campaign Number: 14M02 (Transmission control module extended warranty coverage); however, the contact was informed that the Customer Satisfaction Program had expired a week prior to the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 88,300.

Reported

Jul 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle started shuddering and vibrating and decelerated unintendedly. The contact stated that the transmission failed to properly shift and failed to reverse. During the failure, the messages "Transmission Overheating" and "Transmission Fault" were displayed. The cause of the failure was not yet determined. The manufacturer and local dealer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V169000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 143,000.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

Risk: An engine that stalls while driving increases the risk of a crash.

Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk: If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.

Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Risk: With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.

Remedy: Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.

Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

Risk: The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.

Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Risk: An electrical short circuit can increase the risk of a fire.

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed March 6, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S01. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026.