2012 Ford Focus

On XXX I received email from CARFAX regarding my vehicle recall "26S40 PCM REPROGRAMMING FOR FUEL TANK DEFORMATION”. I contacted Ford Cutter Hawaii answering spoke with [XXX] over the phone regarding the recall, she asked me to forward the email then she after she read the email she dismissed the information as not reliable as it came from Carfax. She will only follow up if I got recall notice in the mail. XXX my car stalled in the middle of freeway and got towed. At the time the reading of fuel is low but not empty. The car started and only run for 1-2 seconds before it died again. That is very similar symptoms described in the recall information: "Safety Risk THIS MAY RESULT IN AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART AND CAN INCREASE THE RISK OF A CRASH.” End of complain. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

Days after changing the purge valve on my car, because it had failed. I was driving on the freeway confident because my screen said 15 m left before running out of gas, then the engine stalled and lose power. The lights were on but the engine stopped running while driving on the freeway. Turned out I had runned out of gas but the computer was misreading it.

Reported

Jul 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Group 1 Ford of South Austin, TX refused to perform door latch recall unless we purchased additional parts and service out of pocket. The door will not latch and flies open even at slow speeds.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I just recently got my fuel pump fixed and a new radiator fixed that was the knot problem wrong with my car now all of a sudden I get my car back from the shop with NO OIL I put oil even though I already just had a oil changed and my engine light is now blinking but when I bought the car it was just on [XXX] to Tallahassee and I live in eestpalm beach with no problem now my car smokes so much and auto shop Firestone says it’s my engine . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

While driving back window spontaneously imploded

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle stalls while driving at low speeds and during acceleration. The engine loses power unexpectedly in traffic and may shut off completely while in motion. RPMs increase without corresponding acceleration and the vehicle fails to shift or respond normally. Check engine light is on with fuel/emissions-related codes. Fuel gauge is inaccurate and vehicle has unexpectedly run out of fuel even when gauge showed remaining fuel. The vehicle also hesitates, jerks, and feels unstable when stopping or turning. These issues have been present since shortly after purchase and have continued for approximately one year. Vehicle is unsafe to operate due to risk of stalling in traffic.

Reported

Jun 2026

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

For months in early 2025, I was unable to fill gas tank without gas pump stopping ( so gas dispensers work to prevent gas from leaking?) Got progressively worse so less fuel could be put in gas tank. I took car into dealership to diagnose and fixed on April 25, 2025. I was at risk because the car can’t be filled and then unable to operate. Fuel filler neck was broken. I meant to report earlier and hopefully others can avoid the fix. No recall listed.

Reported

Jun 2026

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

For months in 2025 the car fan would continue to run for several minutes after the engine was turned off. I took the car in a two times to diagnose and couldn’t replicate . I sent video of the fan running even after short trips and in cold weather. Finally after catastrophic cooling system failure was the faulty fan module diagnosed. It was a safety issue because cooling failure causes car to stop operating properly. I was returning from the airport so the engine was cold. After a massive bill did the cooling fan module get diagnosed and replaced on May 16. There were not any safety recalls for faulty fan module. Hopefully this is reimbursable and others can have a safety recall.

Reported

Jun 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

While driving on the highway the sunroof suddenly blew off. The sunroof had not been opened prior. The frame bent upwards from the front, and the glass completely flew out onto the highway.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Electric power steering failed at 65,000 miles. No power assist in the steering. Trying to steer the car with no power assist is very difficult and not safe.

Reported

May 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Beginning in approximately May 2025, the vehicle began displaying diagnostic trouble codes identified by independent auto parts retailers and service providers. These codes indicated potential issues within the engine, electrical, and powertrain systems. The vehicle was subsequently brought to a dealership for diagnostic evaluation and remained there from approximately May 15 through May 19, 2025. During this time, the dealership reported that no diagnostic codes were present and did not resolve the reported issue. However, the vehicle had recently exhibited repeatable symptoms, including entering “limp mode” and triggering diagnostic trouble codes, prior to being delivered to the dealership. Similar codes and issues were again identified after the dealership visit. The vehicle has experienced multiple incidents of entering “limp mode,” resulting in sudden loss of power and reduced drivability while in operation. This condition occurred without reliable warning and created unsafe driving situations, including the inability to maintain normal traffic flow. Due to safety concerns, the vehicle has not been driven under normal conditions since approximately May 2025 and has been limited to short, local movements only. The issue poses a safety risk to the driver, passengers, and surrounding traffic due to unexpected loss of power and inconsistent system diagnostics. The problem appears to be ongoing and unresolved. Independent diagnostic records and service visit documentation are available upon request.

Reported

Apr 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The Powershift for the transmission is the issue. Got two notices about a software update and followed through with updates. When done my Ford dealership said they couldn’t do anything else and that I was just going to be like it was. I never received any more recalls or even a Class Action letter! I recently called Ford motor headquarters and they found my information and could not confirm any additional recalls to me or the class action letter that was sent to me and said that they would NOT DO anything for me! No goodwill — Thisissue from this area continues and I very concerned for my safety! Need help.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn while driving. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 128,604.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I filled up my gas tank and a couple minutes later experienced shuddering while parked so I decided to turn the vehicle off and turn it back on but it struggles to turn back on. I then drove back home and as I was driving the acceleration was going up and down and then to 0. As i stopped on a red light the car completely shut down while the light then turned green and the check engine light, battery, and oil light came on. I then turned the vehicle off and in order to start it I had to step on the gas. I made it home but have not driven it since. I noticed there was a 19S22 recall but I spoke with ford and they said my vehicle didn’t get it but it is experiencing the same issues that the recall mentioned. There is a one time replacement for the CPV but it doesn’t cover half of what the 19S22 does and it seems to be the same problem.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The transmission begin to stall and would not shift. The motor would get to high RPMS and then shift hard into the next gear. I was able to pull over and the TCM error code popped up on the dash. I was able to get the car to the dealer. I was notified that the TCM failed and Ford would no longer cover this failed part. The car is a 2012 Focus with only 69,000 miles. Dealership is wanting $2,116.00 to fix.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

After receiving program #24N07 on 12/04/2024, my 2012 ford focus was stalling out while downshifting to stops and after refueling, this happened around the 1st week of December of 2025 about a year after getting it repaired by the Ford dealership in my area. Replaced it myself this time, but sort of crazy to have to replace yet another purge valve just a year after.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Steering system failure light came on and the Rack and pinion failed with no warning while I was driving on the highway at 75mph and the steering wheel locked up almost causing a potential fatal accident.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I am the owner of a 2012 Ford Focus SE with approximately 54,000 miles. Beginning around 44,000 miles, the vehicle exhibited transmission shuddering, harsh engagement, and improper downshifting consistent with known DPS6 Transmission Control Module (TCM) defects. Prior to the expiration of Ford Customer Satisfaction Program 14M02 on June 30, 2025, I confirmed coverage through Ford’s recall website and presented the vehicle to an authorized Ford dealership on May 27, 2025 (documented in Carfax). The dealership declined repair, stating no diagnostic trouble codes or warning indicators were present and incorrectly advised that customer satisfaction programs do not expire. On December 18, 2025, while driving at highway speed, the vehicle experienced sudden loss of drivability. Traction control was disabled, hill assist became unavailable, engine RPM increased abnormally, and the vehicle stalled in traffic. The instrument cluster displayed “Transmission Malfunction – Service Now.” The vehicle would not restart and required towing from the roadway, creating a hazardous traffic situation. The dealership later diagnosed a complete TCM failure and provided a repair estimate of approximately $1,800. Ford Motor Company has publicly acknowledged widespread TCM defects in 2012–2016 Ford Focus vehicles and issued multiple recalls and customer satisfaction programs, including later supplements authorizing TCM replacement rather than software reprogramming. Despite my documented attempt to obtain service before the program deadline, Ford denied coverage solely due to expiration. Ford corporate denied goodwill assistance, refused supervisor escalation, and asserted that a TCM software reprogramming performed in 2016 at approximately 19,000 miles resolved the issue. Software reprogramming does not correct the underlying hardware defect and only delays failure. This vehicle has experienced repeated transmission-related failures under 54,000 miles and remains disabled at the dealers

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

the car runs without power when shifted to drive gear. It is sluggish trying to speed up. Took to Ford Dealers on a recall with that is suppose to take care of it..nothing seems to have changed. I am not sure anything was done. trans makes a rough sound starting..

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that the rear driver’s side door failed to open as intended. The contact used force to attempt to open the door and failed. No warning lights were illuminated. The contact stated that when the vehicle was purchased, she was informed that the vehicle had an open recall related to NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). When the contact retrieved the vehicle, the contact was informed that the recall had been repaired; however, there was no proof that the vehicle was under recall or that the recall repair was performed. The contact stated that several weeks later, mold was found in the driver’s seat and on the driver’s side seat belt. The contact stated that after a snowstorm, the moonroof was misty, and there was a water ring found above the interior roof. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, after starting the vehicle, there was an abnormal hissing sound coming from the vehicle underneath the driver’s side of the vehicle. No warning lights were illuminated. The contact was able to drive to the post office. After returning to the vehicle and starting the vehicle, the abnormal hissing sound persisted. The vehicle was not taken to the dealer or an independent mechanic. Upon further investigation, the contact related the failure to Manufacturer Recall Number: 18S32. The manufacturer was notified of the failures and would not confirm if the VIN was or was not under recall. The failure mileage was 129,354.

Reported

Nov 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

I was driving to drop my fiancé off at work when the "Steering fault, Service now" warning came on. Went home, parked the car. Start it up to go pick him up later, the wheel locked and "Steering loss, stop safely" warning came on. I just recently had my car inspected and had two new lower ball joints replaced. The one employee said my cars steering was working fine, and it was driving okay with no issues until today. Same thing just happened. You can't turn the wheel.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Experienced abrupt electrical steering motor failure. Power steering remains inoperable and available for inspection. Occurred during normal driving without warning, and effort required to manually steer was too much for my wife necessitating an emergency stop to avoid collision with oncoming traffic while trying to execute a routine turn putting us and the other vehicle in danger of an offset collision. This appears to be a known issue in FORD steering units but has only been addressed in Fusion models as a recall. The component has yet to be inspected as Ford will not pay for the repair despite the obvious ongoing safety issue, the vehicle will remain off the road for now in the hopes a recall is issued.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Everytime I go to get fuel the car will not crank it makes a terrible noise then cranks but its slow. The pressure in tank causes it to stall out.

Reported

Sep 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The car started shutting down while I am driving and also hard to start after

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

On Friday [XXX], I was at a stop sign waiting to turn right, when it was my turn to go my car would not move at all, forward or back, the regular lights on the dash board were still on. I put my blinkers on and had all cars go around me. I turned my car off and then back on, that's when the check engine light came on. After 8 minutes of turning the car off and on, I was able to move backwards and forwards I was able to drive. I stopped at AutoZone on the way to get my car scanned. I received a report with a bunch of p-codes. I made it home, I called Ford, they didn't have any immediate appointments. The closet Ford dealership to me says they don't work on cars over 10 years old. I made an appointment at Firestone for saturday morning, they got the same P-codes and said they were all transmission problems and recommended I go to a Ford dealership or a transmission specialists. on my way home from Firestone, first my car speed felt like it was speeding up on it's on and then my car slowed down tremendously and I has to pull over, again I put my blinkers on. After 5 minutes I was able to move again, I was close to home. My car moved so slow feeling like it would stop any time, i drove with my blinkers on and made it home. On Monday my car wouldn't start up at all. A Ford that would take my car didn't have an appointment for 2 weeks. So I made an appointment with AAMCO for Tuesday and I had my car towed there because it wouldn't turn on. My safety was put at risk because I could have been driving at normal speed and could've slowed down out of know where and a car could have slammed into the back or side of me. AMMCO says it my dual input clutch assembly, actuators, forks and TCM This is my first time ever seeing the check engine light on [XXX] Ford's TCM extended warranty expired [XXX]. I called Ford's corporate customer service for help with diagnosis and repair but they said there was nothing they could do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I purchased this car as a certified pre owned car from the Mazda dealership In mechanicsburg PA about two and a half years ago. The transmission failed and the car was unsafe to drive after 3 months from the purchase date. The Mazda dealership didn’t know how to fix the transmission as it’s a complicated process. They tried to send it to a ford dealership but they would not work on it. It took Mazda awhile to finish my transmission because they didn’t know how to fix it. Now the same exact problem is occurring two years later. I haven’t even put 40,000 miles on my car after the replacement of the new transmission. As I stated before the car is unsafe to drive and I need it for work. This brand new transmission should not be failing after only 2 years and 35,000 miles. Included files are from November 2022 when I purchased the car and from February and march 2023 when the transmission was fixed.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that while driving between first and second gear, the vehicle shuddered and lost motive power temporarily. The vehicle was taken to two independent mechanics, where the contact was informed that the TCM or the shift interlock actuator needed to be replaced. The contact stated that after the mechanic replaced the shift interlock actuator, the vehicle operated as needed temporarily, and the failure recurred. The vehicle was taken to the dealer to be repaired under a Class Action Lawsuit settlement; however, the dealer informed the contact that the vehicle was not covered. The dealer diagnosed that the transmission clutch was slipping, and the dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had failed to respond upon shifting to reverse(R) and failed to exceed first gear or 10 MPH. The check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 67,000.

Reported

Aug 2025

Incident date

Oct 2016

Mileage

Not provided

Outcome flags

None reported

I own a 2012 Ford Focus with approximately 51,000 miles. The transmission warning light came on, and I was informed by a repair shop that the transmission control module (TCM) and gears need repair. This vehicle uses the PowerShift dual-clutch transmission (DPS6), which has been the subject of a class-action lawsuit and multiple extended warranties due to widespread failures. The car exhibits jerking, delayed acceleration, and loss of power, which create dangerous driving conditions, particularly when merging into traffic or crossing intersections. Ford informed me I am outside the warranty period and refused to assist, despite this being a well-documented, recurring safety issue for which they have admitted fault in other cases. I am reporting this issue because it poses a serious safety hazard, and I believe the TCM defect should be subject to a mandatory recall. Ford is shifting the burden of a known manufacturing defect onto consumers, and this needs to be addressed before someone is injured.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that while attempting to start the vehicle, the engine shuddered while idling, with the check engine warning light illuminated. The local independent mechanic was contacted; however, the vehicle was not diagnosed. The contact was advised that the failure might be attributed to coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,058.

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact's mother owns a 2012 Ford Focus. The contact stated that while his mother was driving at an undisclosed speed, the transmission was slipping, and the vehicle stalled. The check engine warning light was illuminated. The contact's mother pulled over and had the vehicle towed to an independent mechanic and the dealer, who determined that the Transmission Control Module (TCM) had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that while driving 35 MPH, the vehicle jerked and the transmission unexpectedly downshifted. The contact was able to pull over to the side of the road. The message "Transmission Overheating" was displayed, and the check engine warning light illuminated. The contact turned off the vehicle and waited until the transmission had cooled down. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 195,000.

Reported

Jul 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

I am reporting a recurring safety issue with the DPS6 dual-clutch automatic transmission in my 2012 Ford Focus (VIN: [XXX] ). The vehicle intermittently fails to shift beyond 3rd gear while in motion, resulting in loss of acceleration and inability to maintain safe highway speeds. The most recent incident occurred in July 2025 while my son was driving. The car would not upshift past 3rd gear, forcing him to pull off the road. We took the vehicle to a Ford dealership, which ran diagnostics and ultimately identified diagnostic trouble code P2832: “Shift Fork B Position Sensor Circuit Low.” This error points to failure of the clutch actuator assembly, a key component of the DPS6 system. The dealership linked the issue to internal transmission component failure but stated the original warranty repair had already been used and no coverage was currently open. Ford Customer Relationship Center advised us to have the dealer submit through the Specialty Recall Program and to file a safety complaint with NHTSA. This failure is consistent with the issues outlined in Technical Service Bulletin (TSB) 16-0109, which addresses shuddering, hesitation, and shifting failure in Ford’s DPS6 transmission due to actuator and clutch contamination. The vehicle previously underwent warranty repair for transmission issues, and this is a repeat failure tied to the same known defect. This defect affects drivability and safety, especially for younger or less experienced drivers. Ford has acknowledged the defect in class action settlements and internal bulletins, but is denying coverage in this case. I am requesting NHTSA investigate this ongoing pattern of failure and pressure Ford to address these safety risks before they result in serious injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the TCM, purge valve, and clutch assembly had failed and needed to be replaced. The TCM and purge valve were repaired under warranty. The clutch assembly was not repaired or replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The approximate failure mileage was 128,000.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The Power Steering shut down suddenly while I was driving it. I am [XXX], and certainly did NOT have the power to turn the wheel like it needed. If there had been fast moving traffic at that time, I could have been hit and severely injured, Why hasn't this been recalled yet? The problem has been confirmed by an independent service center. I had to go there when my power steering intermittently came back on because it was only 6 blocks away from my house and I didn't dare try to drive it to a ford dealer which was 12 miles away. I'm not positive about the light coming on, but I believe I saw a circle with an "i" inside of it I was too stressed to notice completely, when I was trying to control my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated while driving 45 MPH, the message "Transmission Hot," was displayed. In addition, the transmission was slipping. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The contact was informed that the failure was a known failure, there was no fix available. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 225,000.

Reported

Jul 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated while at a stop light, the accelerator pedal was depressed; however, the vehicle failed to move forward. The contact stated that the failure had occurred while driving on a major highway. The contact stated that after the vehicle sat for approximately ten minutes, the vehicle was restarted, and the vehicle independently reset. The vehicle was driven to the residence. In addition, the contact stated that several days prior to the failure, the vehicle was started; however, the gear shifter failed to shift into drive(D). The contact stated the gear shifter only shifted into reverse(R), and the transmission fault warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,000.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated the transmission unexpectedly downshifted before slamming into gear. The vehicle intermittently returned to normal functionality, or the RPM would fluctuate, and the transmission would shift rough. No warning light was illuminated. The vehicle was taken to the dealer, who retrieved DTC: P07A3 (Failure with the clutch A stuck causing transmission friction). The contact was informed that the clutch actuator needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Unknown

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

I was starting to pull away from a traffic light but the car would not go to second gear and was shaking violently this has happened more times then I can count and I take care of my [XXX] we travel 50 miles a day in this car on one of the most dangerous roads in the nation [XXX] ) there are places on this road with no emergency lanes in case my car stalls again or just won't go into gear and I have drivers bearing down on me at 70 miles an hour. I know for a fact these issues have come up with countless others that have bought this vehicle and I just don't understand why this isn't a big enough safety concern is it going to take the death of me and my grandson for a recall to be made on this piece of garbage ford calls a transmission? I don't have $ for another vehicle and if this one doesn't keep getting me to work I'll be out of a job and we will be homeless a friend helped me buy this car and I assumed he checked it out first and he only looked at the accident report but not the overall report on these vehicles which shouldn't even be on car lots for sale they are unsafe death traps and when people start dying in them which im sure has already happened those deaths are on ford and on this so called national highway safety because your not doing your job this recall should have happened years ago INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted for approximately an hour. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 171,000.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that while attempting to refuel, the fuel nozzle continuously clicked off. Additionally, while operating the vehicle, the fuel gauge malfunctioned and displayed inaccurate fuel information. The contact stated that the fuel gauge incorrectly displayed a full fuel tank; however, the contact stated that the vehicle stalled. The tow service was called to the scene and discovered that there was no fuel in the fuel tank. The tow service added fuel and the vehicle restarted and operated normally. The vehicle was taken to the local dealer who diagnosed that the fuel tank, fuel gasket, and canister purge valve were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 127,255.

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I went to emissions and I received an “Important Vehicle Safety Recall Information” notice that states Transmission Control Module Extendes Warranty Coverage”.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Transmission problem

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that the front driver's side door failed to latch securely while closed. The contact stated that the door occasionally unintendedly opened while driving. The contact stated that the failure required him to drive with an arm out the window holding the door closed. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The dealer diagnosed the vehicle and informed the contact that the part to repair the vehicle was on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 178,000. Parts distribution disconnect.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that the message “Transmission Overheating – Pullover and Wait 5 Minutes Before Continuing to Drive” was displayed. The contact stated that the vehicle jerked while driving at various speeds, the transmission failed to shift properly. The contact stated that while attempting to accelerate from idling, the vehicle jerked abnormally before accelerating. The contact stated that occasionally the RPM became elevated; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer who diagnosed that the Transmission Control Module (TCM) had failed and the dual-clutch system, A and B, was faulty and needed to be replaced. Additionally, the seals on the transmission had failed, causing transmission fluid to leak from the transmission. The contact was informed that the TCM, dual-clutch system, and seals need to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and provided the contact with a reference number for the call. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Reported

May 2025

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

TCM needs replaced. Car does not have reverse, stalls and overheating.

Reported

Apr 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that the window motor in the passenger’s side window was no longer functioning while attempting to roll down the window. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 99,085.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Power steering light intermittently comes on and vehicles looses power steering. Upon turning vehicle off then back on power steering will come back on. Can't get it to act up long enough for mechanic to diagnose. Only a matter of time before an accident happens. There are hundreds of complaints online about this same issue. Ford has issued some recalls but not on my particular VIN...

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 143,500.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Ford manufactured faulty clutches in Ford Focus cars years 2012-2015. The clutches were put in automatic transmissions and after short periods of time the clutch slips requiring full replacements. In 2023 my daughter was driving on a 55 mile per hour highway when the car shut down and would no longer drive. She had to immediately pull over and have the car towed to the dealership. We spent $4,600 reporting the clutch. Just barely after 2 years the clutch is completely out again. A clutch in an automatic car should not go out within 2 years and 13,000 miles. When the clutch slips it puts the driver and other drivers at increased risk of an accident. Ford is aware of these issues and refuse to do any sort of recalls.

Reported

Apr 2025

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

Risk: An engine that stalls while driving increases the risk of a crash.

Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.

Risk: The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability, the front side marker lamps may not function. Thus, these vehicles fail to comply to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.

FORD IS RECALLING CERTAIN MODEL YEAR 2012 FOCUS VEHICLES MANUFACTURED FROM AUGUST 1, 2010, THROUGH OCTOBER 18, 2011. A SEAL IN THE WIRING HARNESS CONNECTOR TO THE PASSENGER SIDE WIPER MOTOR MAY BE MISSING.

Risk: WATER OR OTHER CONTAMINANTS MAY ACCUMULATE IN THE CONNECTOR, RESULTING IN AN INTERMITTENT OR INOPERATIVE PASSENGER SIDE WIPER MOTOR, REDUCING VISIBILITY AND INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND AS NECESSARY, CLEAN AND PROPERLY SEAL THE PASSENGER SIDE WIPER MOTOR CONNECTOR. ANY INOPERATIVE WIPER MOTORS WILL BE REPLACED. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.

Risk: Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.

Remedy: Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.

Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

Risk: The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.