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Model-year record

2020 Ford Expedition
Image: Wikimedia Commons contributor · See source file

2020 Ford Expedition

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

377

Reports to NHTSA, 2020

Safety recalls

18

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

19

EPA estimate

Known issues

Power Train issues lead owner complaints (63% of 377 reports), followed by unknown or other (10%).

Power Train63% · 237 reports
Unknown Or Other10% · 38 reports
Electrical System6% · 21 reports
Seat Belts5% · 18 reports
Engine4% · 14 reports
Structure3% · 10 reports
Visibility2% · 8 reports
Air Bags2% · 6 reports

+ 13 more component categories with fewer reports.

Share of all 377 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11619598, ODI 11525941, ODI 11444706, ODI 11751533, ODI 11751505.

Individual complaint reports(377)

Showing the 50 most recent reports
StructureJul 2026 · ODI 11751716Details +

Car is equipped with power running boards. Set to come down when the doors are opened on that side, and return up and tucked under when doors on that side are closed. Lately they have been glitching and stuck down, stuck up, or, the most dangerous - go back up under car when door is opened and stepping on to them - children's feet have almost been crushed in them tucking under the car. I have tried overriding the system in the car to make them either stay out or stay in regardless of when the door is opened or closed but it resets when powered off and you can only reselect it when in park the next time. If the power running boards fail to pull up and tuck under the car when the door is closed, you can hear the system trying to lift it over and over while driving. There is no warning when it malfunctions, you have to open the door and just wait a moment to let it decide what to do. Unable to replicate it at a repair shop. System had been reset for a safety recall and then another visit resulted in a drained battery. Both of those temporarily fixed the issue for a few days but then it goes back to the above.

Reported
Jul 2026
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751716 at NHTSA →
Unknown Or OtherJul 2026 · ODI 11751530Details +

There is frequently a smell of exhaust inside the cabin upon starting the engine before driving. It is concerning that exhaust may be leaking into the cabin leading to potential injuries. The vehicle has not been inspected for this issue specifically but has been through multiple general inspections.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751530 at NHTSA →
Power TrainJul 2026 · ODI 11751533Details +

The transmission frequently has harsh and delayed shifting it is concerning that this leads to unsafe conditions while driving as the vehicle is not as responsive as it should be. The transmission has been replaced once and rebuilt three times by the dealer.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751533 at NHTSA →
Power TrainJul 2026 · ODI 11751505Details +

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V344000 (Seat Belts), 26V368000 (Structure) and 26V402000 (Power Train); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. Additionally, the contact stated that while driving at various speeds, the vehicle jerked and stalled and needed to be towed on several occasions. An unknown dealer was initially notified of the failure during an oil change appointment, but the vehicle was not diagnosed or repaired. The contact stated that the vehicle had become undrivable and was parked at the residence. The manufacturer was made aware of the failure. The failure mileage was unknown.

Reported
Jul 2026
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751505 at NHTSA →
Power TrainJul 2026 · ODI 11751518Details +

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 26V368000 (Structure), 26V402000 (Power Train), 26V344000 (Seat Belts) and 25V197000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifting the transmission into park(P) or drive(D), the vehicle lunged forward. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751518 at NHTSA →
Seat BeltsJul 2026 · ODI 11751385Details +

We recently purchased a certified pre-owned 2020 Ford Expedition Max Limited with approximately 70,000 miles. Since purchasing the vehicle, it has experienced several issues, particularly with the transmission. Before the transmission was replaced, the dealer attempted to repair it twice but was unable to resolve the problem. After the replacement transmission was installed, the same symptoms returned within one to two weeks, including harsh shifting, shuddering, and harsh engagement when shifting into reverse and park. In addition, the front seat belts and the captain’s chair seat belts have locked up multiple times. I also received a recall notice for the replacement transmission that was installed about a month ago, with an estimated repair timeframe of the second quarter of 2027. There is currently no repair available for the seat belt issue either. There have been no warning lights or messages displayed for any of these problems. I am concerned that these ongoing issues put both my safety and my child’s safety and the public at risk while operating or riding in this vehicle.

Reported
Jul 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751385 at NHTSA →
Power TrainJul 2026 · ODI 11751145Details +

2020 Ford Expedition MAX. Ford issued Safety Recall 26S48 / NHTSA 26V402 confirming a transmission park pawl defect causing potential rollaway and crash risk. Remedy not available until Q2 2027. Vehicle has experienced the exact defect symptoms since at least November 2025 including stuck-in-park diagnostic codes and shifting anomalies. Prior to November 2025 the transmission failed to execute a commanded shift at approximately 65mph while passing another vehicle on an expressway causing sudden unexpected deceleration with family members present — a near-miss consistent with the park pawl defect Ford now confirms. An authorized Ford dealer visit in June 2026 for computer reprogramming included verbal acknowledgment of transmission concerns but no documentation on the repair order. Eight days later Ford issued Recall 26S48. Separately this vehicle has generated over 1,400 Restraints Indicator Lamp Warnings logged in Ford’s own connected vehicle app since at least April 2023. Restraints warnings began within 30 days of purchase at under 400 miles. Ford issued Recall 26S34 / NHTSA 26V344 for Front Seatbelt Retractor inspection on this vehicle. On multiple dealer visits spanning 2021 to 2026 service advisers verbally acknowledged the restraints warning but documented no concern and performed no diagnostic action on repair orders. Ford’s telematics platform received all warnings in real time with no proactive owner notification. Remedy not available for either recall.

Reported
Jul 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751145 at NHTSA →
Power TrainJul 2026 · ODI 11750025Details +

on July 1st 2026The car violently slammed into park while in traffic. Took the car to the ford dealership the dealership advised me that the " PARKING PAWL" was damaged and was part of Fords recall. There is currently no fix for this recall and nothing they could do. Called Fords customer service they advised no fix and could continue to drive car. The car has since slammed into park while driving in traffic on July 10 And July 11th.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11750025 at NHTSA →
Unknown Or OtherJul 2026 · ODI 11749704 · 1 injuriesDetails +

Around October/November of 2025 I reached into my center console to grab something only to be sliced open by something sharp. I was driving so I couldn’t immediately investigate- but I had to pull over and deal with the blood gushing from my finger. I thought for sure my husband had left a razor blade or something in there. Upon inspection I couldn’t find anything logical that would have cut me so I was very confused. Then within a month or two I noticed a piece of the chrome bubbled up and went to check it and realized that was what was sharp and had sliced me open.

Reported
Jul 2026
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11749704 at NHTSA →
Power TrainJul 2026 · ODI 11749307Details +

The contact owns a 2020 Ford Expedition. The contact stated that while driving at approximately 40 MPH and accelerating, the vehicle failed to change gears as intended or shut off completely. The "Shift System Failure" warning message was displayed. The contact stated that the failure was recurrent. The contact related the failure to NHTSA Campaign Number: 26V402 (Power Train). A dealer was contacted and diagnosed the failure as a power control module fault, but there was no remedy available. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Reported
Jul 2026
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11749307 at NHTSA →
Unknown Or OtherJul 2026 · ODI 11748833Details +

Step rails not deploying-almost fell out of vehicle.

Reported
Jul 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11748833 at NHTSA →
Power TrainJul 2026 · ODI 11748502Details +

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled on several occasions, and the instrument panel turned blank, forcing the contact to coast to the side of the road to restart the engine. Additionally, when shifting from Park to Drive, the vehicle shuddered violently and unintendedly shifted into Park. The contact associated these failures with NHTSA Campaign Number: 26V402000 (Power Train). The contact also stated that the cup holder was collapsing inward, and the text or coating on every control button in the vehicle was peeling off. The vehicle was taken to the dealer, but no diagnostic trouble code was found. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was approximately 31,000.

Reported
Jul 2026
Incident date
Aug 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11748502 at NHTSA →
Power TrainJul 2026 · ODI 11748374 · 1 injuriesDetails +

At highway speed of 70 mph vehicle briefly went into park and shut entire vehicle down, vert traumatized and injured my head from the brief shutdown, could have caused a fatal accident

Reported
Jul 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11748374 at NHTSA →
Power TrainJul 2026 · ODI 11748100Details +

My 2020 Ford Expedition has a transmission problem. The vehicle has harsh shifting, slipping, hesitation, jerking/lunging, and abnormal shifting while driving. The problem happens during gear changes and creates a safety concern because the vehicle may hesitate, slip, or shift unexpectedly in traffic. I took the vehicle to the dealer for inspection. The technician diagnosed the issue and recommended replacing the transmission. I believe this may be related to a known Ford 10R80 10-speed automatic transmission defect. I am requesting that NHTSA review this complaint and investigate this safety issue.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11748100 at NHTSA →
Power TrainJul 2026 · ODI 11747999Details +

Vehicle has intermittent shift issues. Transmission will shift to neutral while in motion. Issue is not terrain specific. Poses extreme safety issue has been looked at and not found by mechanic. Ongoing issue since I took ownership in Nov. 2024.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11747999 at NHTSA →
Power TrainJul 2026 · ODI 11748021 · 1 injuriesDetails +

I was driving at highway speeds and parking suddenly engaged forcing vehicle to lose all power. While I was able to get the vehicle off the road it could have ended much worse. Ford recognizes this as a recall but because it it is not officially active they will not fix it unless I pay for it. Manufacturer Recall Number26S48 NHTSA Recall Number26V402

Reported
Jul 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11748021 at NHTSA →
Power TrainJul 2026 · ODI 11747617Details +

The vehicle has experienced repeated critical transmission failures and currently has four active Federal Safety Recalls with no available remedy. The transmission has failed four separate times, requiring four transmission assemblies within approximately 68,795 miles. The latest failure produced DTC P07F7 (Gear 10 Incorrect Ratio) and was confirmed by the Ford dealer and an independent inspector as an internal transmission failure. Symptoms included harsh engagement, delayed shifting, hesitation, slipping, and repeated powertrain malfunction messages. The vehicle was out of service for 26 consecutive days during the most recent repair. A NHTSA VIN lookup shows four active unrepaired recalls: a transmission rollaway hazard affecting the parking system (26S48), two seatbelt pretensioner recalls involving inadvertent deployment or failure to retract (25S31 and 26S34), and a chrome trim recall involving sharp edges (26S38). All four recalls currently have no remedy available, with estimated repair dates extending into late 2026 and 2027. These defects affect critical safety systems including the power train, seat belts, and parking system. The rollaway hazard recall indicates the vehicle may move unexpectedly even when shifted into Park, creating a serious risk of injury or collision. The seatbelt pretensioner recalls involve components that may deploy without warning or fail to retract, increasing the risk of injury in a crash. The chrome trim recall involves sharp edges that may injure occupants. Combined with repeated transmission failures, these issues create multiple simultaneous safety risks. The problems have been confirmed by the Ford dealer and an independent inspector. Warning symptoms occurred before each failure, including harsh shifting, slipping, hesitation, and powertrain alerts. The combination of unresolved Federal Safety Recalls and repeated transmission failures makes the vehicle unsafe to operate.

Reported
Jul 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11747617 at NHTSA →
Seat BeltsJul 2026 · ODI 11747802Details +

The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the second-row driver's side and passenger's side seat belts became excessively tight and seized. The contact stated that the seat belts had to be unlatched and latched. The contact stated that the failure had occurred while two minor children were seated in the second-row seats. The dealer was made aware of the failure but provided no assistance. The contact was provided with the fee for a diagnostic test to determine the cause of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Reported
Jul 2026
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11747802 at NHTSA →
Power TrainJun 2026 · ODI 11747532Details +

When attempting to accelerate (gently) on the highway, the vehicle hunted for gears and shook violently and have zero acceleration. A wrench flashed on the screen of car. Felt like it went to neutral as engine rpm's increased rapidly accompanied with a loud thunk. Thankfully we were in a safe spot to just coast and exit the highway.

Reported
Jun 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11747532 at NHTSA →
Power TrainJun 2026 · ODI 11747151Details +

Failed Component & Availability: Ford 10R80 10-speed transmission (Power Train). Available for inspection upon request. Safety Risk: My family is put at extreme risk in two ways. 1) Sudden loss of motive power, slipping, and violent engagements at highway speeds create an imminent rear-end collision risk. 2) This exact vehicle is now under Safety Recall 26S48 (NHTSA 26V402) for unintended vehicle rollaway. Ford explicitly states a remedy is not available until Q2 2027, forcing us to drive an unfixable, inherently dangerous vehicle for another year. Confirmation & Inspections: Yes, reproduced and confirmed by Tomball Ford. The latest catastrophic internal failure was physically inspected and confirmed by an independent Old Republic Auto Warranty inspector. The Tomball Ford technician explicitly documented the cause as "outdated internal components" aligning with TSB 25-2476. Warnings & Symptoms: Violent shifting, delayed engagement, and "Powertrain Malfunction / Reduced Power" dash warnings. The latest catastrophic failure triggered hard fault DTC P07F7 (Gear 10 Incorrect Ratio). Cause Summary: Chronic manufacturing defect inherent to the Ford 10R80 / 10R60 transmission family. This vehicle has required FOUR (4) transmission assemblies in under 70,000 miles (repairs in Nov 2022, Feb 2023, and June 2026). During the most recent failure (May-June 2026), the vehicle was out of service for 26 consecutive days. Despite 4 failed transmissions and an active unfixable safety recall, Ford Corporate just denied our request for a replacement vehicle, abandoning my family in a documented rolling hazard.

Reported
Jun 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11747151 at NHTSA →
Unknown Or OtherJun 2026 · ODI 11746905Details +

The rear view camera is blue screen and doesn't work or stays on when I drive and have to do the power button and arrow reset while driving to get it away. The phone sync doesn't work at all so cant use hands free. The screen stays on when truck is shut off and when started it will show a black screen and not come back on.

Reported
Jun 2026
Incident date
Jan 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11746905 at NHTSA →
Unknown Or OtherJun 2026 · ODI 11746189 · 1 injuriesDetails +

The center console metal trim has peeled and left a razer sharp edge. I cut my finger really bad. Had to keep it bandaged over a week. I cannot seem to remove the sharp edges. I had to put a piece of duck tape over it to prevent getting cut again. It looks terrible. I have been driving around with the duck tape over the center console for 9 months. Please let me know when there is a repair available. Unsafe and embarrassing to drive around with. I cant reach into cup holder. The sharp edge below may get caught on my skin. Its impossible to completely cover the sharp edge. I taped over top. Its feels like a razer blade. The surrounding area has stickiness on it from duck tape. Cant do anything about that. This is the smallest amount of duck tape I can go, without completely bothering me to look at daily.

Reported
Jun 2026
Incident date
Dec 1969
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11746189 at NHTSA →
Air BagsJun 2026 · ODI 11745673Details +

"YOUR AIR BAG WARNING IS ON DUE TO AN ISSUE WITH THE FRONT PASSENGER AIR BAG SYSTEM. THE FRONT PASENGER AIRBAG MAY NOT WORK PROPERLY." THIS SYSTEM SHOULD UNDER NO CIRCUMSTANCE BE MALFUNCTIONING IN ANY WAY OUTSIDE OF A COLLISION. THIS NEEDS RECALLED AND FIXED.

Reported
Jun 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11745673 at NHTSA →
VisibilityJun 2026 · ODI 11745623Details +

The contact owns a 2020 Ford Expedition. The contact stated that while driving approximately 50 MPH, there was an abnormally loud sound and the sun/moon roof glass shattered overhead. At the time of the failure, the contact did not know that the sound was associated with panoramic moonroof and believed there was a blowout of a tire. Upon inspection, it was discovered that the sun/moon roof glass had shattered. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11745623 at NHTSA →
Power TrainJun 2026 · ODI 11745087Details +

The vehicle at highway speed failed to accelerate or hold speed. Warning text came up on dash. Vehicle rpm increased yet vehicle failed to accelerate or hold speed. Vehicle felt like it went into nuetral. This happened several times. Vehicle driven to dealer for transmission repairs. Code P07E6 stored in ECM.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11745087 at NHTSA →
Exterior LightingJun 2026 · ODI 11745164Details +

There is a very common problem with the passenger side headlight daytime running lights on the 2018-2023 Ford Expedition. The daytime running lights go dim, completely fail, or turn purple, as has happened on my 2020 Ford Expedition Platinum. This has created a safety issue due to the DRLs no longer functioning as intended. There is no fix for the consumer aside from replacing the entire headlight assembly, removing the entire front fascia in the process, at a cost of $1500 or more per light assembly for parts and labor. There are hundreds if not thousands of vehicles reporting the same issue with the daytime running lights.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11745164 at NHTSA →
Power TrainJun 2026 · ODI 11745165Details +

The transmission (10R80) in the 2018-2022 Ford Expedition and Ford F-150 vehicles are failing at an alarming rate. There are hard shifts, hesitation, and some vehicles, like mine, drop out of gear at highway speeds putting myself and my family at risk of a traffic collision. The repairs are in the many thousands and there are tens of thousands of transmissions that are failing. Something needs to be done to protect the consumer.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11745165 at NHTSA →
Seat BeltsJun 2026 · ODI 11744696Details +

Took my car in for the seat belt recall and an oil change and the dealership said the recall has been paused. They are still looking into it for me but, this recall SHOULD NOT BE PAUSED. It is a real issue. Real people are having. My seat belt never retracts all the way back into place. I have to manually tighten it when I put it on and it randomly locks up while I’m driving even if brakes were not hit or it wasn’t yanked on. I worry in the event of an accident it wouldn’t do the job that’s needed to protect me.

Reported
Jun 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11744696 at NHTSA →
Engine And Engine CoolingJun 2026 · ODI 11744803Details +

The contact owns a 2020 Ford Expedition. The contact stated that while depressing the lock panel with the numbers on the driver’s side door, the seat unintendedly moved forward, and the seat belt retracted, and the driver was squeezed in the seat. The contact turned off the vehicle and seat belt to returned to the original position. The contact stated that coolant was added to the coolant reservoir; however, the vehicle was leaking coolant. The contact was unsure if the cap was positioned correctly. There were no warning lights illuminated. The contact received notifications of NHTSA Campaign Numbers: 26V344000 (Seat Belts) and 26V368000 (Structure). The vehicle was taken to the local dealer and remained for five days. The vehicle was diagnosed, and it was determined that the seat needed to be adjusted. The dealer informed the contact that the coolant reservoir tank needed to be inspected. The manufacturer was not contacted. The approximate failure mileage was 106,920.

Reported
Jun 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11744803 at NHTSA →
Unknown Or OtherJun 2026 · ODI 11744244Details +

We had our expedition in regarding fixing the peeling/lifting chrome piece of the center console over a year ago. It of course was not covered under warranty. However last August I was cleaning my car out and received a large cut on my hand from the exposed edge. Now that there is a safety recall I’m able to submit complaint regarding it.

Reported
Jun 2026
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11744244 at NHTSA →
Power TrainJun 2026 · ODI 11744269Details +

The contact owns a 2020 Ford Expedition. The contact stated that while the transmission was shifting in and out of eighth gear, the vehicle failed to respond as intended. The contact stated that the transmission occasionally failed to shift into eighth gear. While decelerating, the vehicle responded, and the transmission shifted roughly. The failure became persistent over time. There was an abnormal clunking sound coming from the vehicle. The transmission fault message was displayed. The local dealer was contacted and confirmed that there were no issues or recalls on the VIN related to the failure. The dealer informed the contact about a diagnostic test to determine the cause of the failure. The vehicle was taken to a transmission specialist who informed the contact about a transmission replacement and the cost to rebuild the transmission. The manufacturer was not contacted. The failure mileage was approximately 70,000.

Reported
Jun 2026
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11744269 at NHTSA →
Power TrainJun 2026 · ODI 11743694Details +

Vehicle trasmisson will randomly shift into neutral and loose all power. It does pickup and go back into the correct gear within 5 seconds. Intermittent power loss at higher speeds and on busy roadways does cause safety concerns. Transmission oil has been changed and checked repeatedly. This has been a continuing problem since I took ownership 2 years ago. I have complained to ford directly with no response or remedy. The vehicle has been inspected multiple times but nothing seems to be a remedy. No lights come on and no vehicle notifications were given. The transmission temp did go up to 207F at the last instance and eventually cooled back down to 196F. This has happened while traveling on flat roads and up hill. There seems to be no difference on terrain or speed.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11743694 at NHTSA →
EngineJun 2026 · ODI 11743801Details +

Hard shifting when at high speeds

Reported
Jun 2026
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11743801 at NHTSA →
Power TrainMay 2026 · ODI 11740002Details +

We purchased a used 2020 Ford Expedition Max Platinum, VIN [XXX] , from Deacon Jones dealership. The vehicle currently has 128,888 miles. At the time of purchase, we were assured the SUV was in “tip-top shape” because it had previously belonged to a manager’s friend and had supposedly been well maintained and serviced. However, within only two weeks of purchasing the vehicle, the transmission began slipping out of gear while accelerating, causing the vehicle to lose power and fail to move properly. This is an extremely dangerous safety issue, especially considering I travel frequently to doctors’ appointments and regularly transport my seven grandchildren in this SUV. In addition to the transmission failure, the main electrical system controlling the dashboard frequently glitches and malfunctions, even after Ford performed a software update. These ongoing electrical problems create additional safety concerns and make the vehicle unreliable. We immediately contacted the dealership after the problems began. Their only offer was $750 toward a transmission replacement that will cost over $5,000. We simply do not have that kind of money, especially while continuing to make monthly payments of $850 on a vehicle that is unsafe to drive. We have also since discovered the vehicle had previously been involved in an accident that was never reported to us before the sale. What is most concerning is that this vehicle appears to have received an inspection sticker despite clearly not undergoing a proper inspection. A transmission that slips out of gear and significant electrical malfunctions should never have passed inspection. This places not only my family at risk, but also everyone else on the road. We have written several letters to Ford regarding the safety concerns surrounding this vehicle and the danger it poses to our family. Unfortunately, Ford responded stating they would not assist us in any way. It is extremely disappointing INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
May 2026
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11740002 at NHTSA →
Power TrainMay 2026 · ODI 11737008Details +

We have recurring safety issue with our car that has not been fixed despite multiple service visits to both Grieco Ford and Sawgrass Ford. They keep sending it back as “cannot duplicate”. We have contacted Ford Corporate and they also will not assist. We purchased this car used from Sawgrass ford and purchased an extended warranty with the car. The car issues include: Slipping into Neutral: The transmission unexpectedly loses gear engagement while merging or accelerating on the highway. • Hard Shifting/Clunking: Violent gear changes that cause the whole vehicle to jar physically. • Gear Hunting: The car hesitates and shifts up and down erratically instead of holding a gear. • Limp Mode: Sudden, dramatic loss of power where the car refuses to accelerate properly in traffic. These are serious safety hazards that put our family in harm's way. These failures happen consistently with our children in the car, and they have happened to our teenage son while he was driving. We purchased this car used from Sawgrass Ford. The earliest service documentation I currently have readily accessible showing that this vehicle was brought to Ford for transmission-related concerns is from February 2024—less than seven months after we purchased the vehicle from Sawgrass Ford. Since that time, there has been a significant service history related to this recurring issue.

Reported
May 2026
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11737008 at NHTSA →
Power TrainMay 2026 · ODI 11736730Details +

Shortly after purchasing this vehicle used in May 2024, we began experiencing hard and erratic shifting, particularly between 4th to 5th and 7th to 8th gears. On August 12, 2024, a Ford dealership performed a PCM update, which provided only temporary and partial improvement. The issue was never fully resolved. In January 2025, the vehicle was diagnosed with a failed CDF drum within the 10-speed transmission. We paid $4,610.13 out of pocket for this repair. Despite this repair, the same transmission issues have persisted. The vehicle continues to exhibit hard, delayed, and unpredictable shifting that affects drivability. Most recently, we were advised that additional transmission work may be required, potentially including a full rebuild or replacement estimated at approximately $9,200. We have also incurred additional diagnostic costs related to this repeat failure. The erratic shifting creates inconsistent and sometimes delayed acceleration, which raises safety concerns when merging into traffic, crossing intersections, or maintaining consistent vehicle speed. Based on our research and discussions with a transmission specialist, this issue appears to be common among 2020 model vehicles equipped with this transmission, suggesting a potential defect rather than normal wear and tear. This ongoing failure, even after a major repair, raises serious concerns about the reliability and safety of the vehicle.

Reported
May 2026
Incident date
Jan 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11736730 at NHTSA →
Power TrainMay 2026 · ODI 11736590Details +

On at least 5 separate occasions the vehicle has slowed significantly and failed to downshift in order to accelerate. This has been accompanied by high transmission temps and power train warnings. In one instance the vehicle slowed to below 40 mph on an expressway with a speed limit of 70. Eventually the vehicle will downshift with a harsh and erratic shift which will then accelerate the vehicle. I'm at the point where it does not feel safe to have the vehicle on the expressway.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11736590 at NHTSA →
Power TrainMay 2026 · ODI 11735709Details +

SUV jerks when shifting, hard shifts, transmission fails to shift preventing driver to speed up resulting in hazardous driving condition when entering a highway. Metal shards recovered from transmission fluid checks. Occurs consistently when moving to higher speeds, i.e. acceleration from red light to green light. Or entering highways, freeways when acceleration is needed.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11735709 at NHTSA →
Power TrainApr 2026 · ODI 11732920Details +

The transmission has now stalled in 2 situations within 7 days. Stops pulling for about 30 seconds, then a loud pop occurs as the transmission kicks back in to working. 53,000 miles on the vehicle, no warning lights came on or currently on.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11732920 at NHTSA →
Unknown Or OtherApr 2026 · ODI 11732262Details +

Transmission issue when down shifting make a clinking noise

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11732262 at NHTSA →
Power TrainApr 2026 · ODI 11731316Details +

While merging on to highway vehicle made loud clunk, transmission slipped and vehicle went into fail safe mode(limp mode). Vehicle would not accelerate when pushing on gas pedal for 8 seconds. Tractor trailer truck behind us slammed on its brakes as well as 3 other vehicles due to tractor trailer truck swerving in lanes to stop. Was almost rear ended by tractor trailer truck. Vehicle has TSB’s on 10 speed 10R80 transmissions but no recalls. Vehicle does not throw code so vehicle can not be assessed or repaired according to dealership and Ford motor company. This is a huge fatality risk and safety issue regarding multiple claims of the 10R80 transmissions in the newer ford expeditions.

Reported
Apr 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11731316 at NHTSA →
Electrical SystemApr 2026 · ODI 11730385Details +

The contact owns a 2020 Ford Expedition. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a black screen and independently blinked on and off, causing the safety features to become unavailable while operating the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Reported
Apr 2026
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11730385 at NHTSA →
Power TrainApr 2026 · ODI 11728842Details +

The power liftgate system appears to be malfunctioning. The vehicle intermittently displays a warning that the liftgate is open when it is fully closed and secured. When this occurs, the liftgate will not open using the exterior handle, interior button, or key fob. Additionally, the false “liftgate open” alert triggers the vehicle’s alarm system to activate unexpectedly without any attempt to access the vehicle. The issue occurs randomly and without warning. This malfunction creates a safety risk because the liftgate cannot be opened when needed, which could prevent access to emergency supplies, child safety items, or the spare tire in an urgent situation. The false alert also causes the vehicle alarm to activate randomly, which can startle the driver and others nearby, potentially causing distraction while driving or in traffic areas. Additionally, the system incorrectly indicates that the liftgate is open, creating uncertainty about whether the vehicle is secure and safe to operate. A malfunctioning liftgate could present a hazard if the vehicle incorrectly detects an open door while in motion. Yes, the issue has been reproducible at Bluebonnet Ford in New Braunfels, TX. No, alerts prior to it happening, when I does alert all lights in the vehicle turn on, as well as notifications on the Ford Mobile app

Reported
Apr 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11728842 at NHTSA →
Exterior LightingMar 2026 · ODI 11725953Details +

Daytime Running Light has failed on passenger headlight. This condition makes the vehicle less visible to others. The only remedy for this issue is to replace the entire headlight which approaches $2000 for a single headlight.

Reported
Mar 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11725953 at NHTSA →
Electrical SystemMar 2026 · ODI 11724915Details +

I’m reporting a parts‑availability problem with Ford recall 22S36/22S48 on my 2020 Expedition. My VIN shows the recall in FordPass and my dealer confirmed it, but they cannot get the replacement battery junction box. I was advised to contact larger dealers because parts are not being supplied. This is a fire‑risk recall, and the delay prevents the safety repair. Please document the shortage and ensure Ford provides adequate parts.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11724915 at NHTSA →
Seat BeltsMar 2026 · ODI 11724186 · 1 injuriesDetails +

While I the vehicle was on, the seat belt malfunctioned. The issue appears to be the same one described in the recall. During the incident, the belt tightened / locked unexpectedly and caused significant pressure to my chest. Since then I’ve been experiencing chest pain. The air bag light in the car is now on.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11724186 at NHTSA →
Unknown Or OtherMar 2026 · ODI 11722787Details +

The rear view camera doesn't work keeps going blank or screen is blurred or stays on while driving forward. screen won't connect to phone or screen stays on when vehical is shut off. When starting vehical it only shows ford emblem and won't load at all. Not able to change anything on it at all for music or navigation

Reported
Mar 2026
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722787 at NHTSA →
Unknown Or OtherMar 2026 · ODI 11721235Details +

The first incident occurred while the vehicle was parked and unattended. There was no accident, no object strike, and no visible prior damage. The rear back glass suddenly exploded outward, creating a dangerous situation due to flying glass fragments. After replacing the glass, the same issue occurred again under similar circumstances — no collision, no vandalism, and no visible reason that would explain structural damage. The glass shattered without warning. This raises serious safety concerns because: • The spontaneous explosion of the rear glass could cause injury to occupants. • It creates a driving hazard if it occu

Reported
Mar 2026
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11721235 at NHTSA →
EngineFeb 2026 · ODI 11719963Details +

Loss of Use due to unavailability of safety recall parts I am writing to formally express my extreme dissatisfaction and concern regarding the ongoing mechanical failures of our 2020 Ford Expedition Max. To date, this vehicle has undergone two major transmission interventions, yet it remains in an unsafe, undrivable condition due to a recurring powertrain defect and a high-risk safety recall. Our experience with this vehicle has been defined by persistent failures and significant loss of use: •April 2023: The vehicle was admitted to MOGF for transmission repairs, where it remained for three months for a complete teardown and rebuild. •May 2024: The transmission failed again with identical symptoms and required a full replacement. •Current Issue: We have now received a recall notice regarding an internal transmission bearing. The check engine light is currently active, indicating a powertrain fault. We have been informed that the necessary recall parts are unavailable, leaving us with a vehicle that Ford’s own documentation identifies as a "crash risk." The vehicle is currently affected by NHTSA Recall 25E-070 (Ford 25SB3) regarding a missing internal transmission bearing, which Ford identifies as a crash risk. Furthermore, the vehicle falls under the expanded NHTSA Recall 25V-628 (Ford 22S36) fire risk, which requires it to be parked away from my home. These cumulative risks make the vehicle unusable and constitute a failure of the manufacturer's duty to provide a safe product

Reported
Feb 2026
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11719963 at NHTSA →
Power TrainFeb 2026 · ODI 11720044Details +

The 10-speed automatic transmission has harsh/ erratic shifting, clunking, hesitation and power loss. We were turning on to a 4-lane highway. The expedition lost power and would not go. A vehicle almost ran into the back of the expedition. When we tried to accelerate the transmission made a clunking/ grinding sound and finally went into a gear. Yes, the problem has been reproduced by the ford dealership. It is scheduled to be inspected this week. There were no warning lamps or messages or other symptoms of the problem. The problem started a week ago.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11720044 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(18)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

StructureSep 2026 · 26V368000Details +

Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.

Risk: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.

Remedy: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.

Open full NHTSA recall record →
Seat BeltsSep 2024 · 24V099000Details +

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.

Risk: Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy: Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.

Open full NHTSA recall record →
EquipmentAug 2024 · 24V852000Details +

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Open full NHTSA recall record →
EquipmentSep 2023 · 23V420000Details +

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

Remedy: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.

Open full NHTSA recall record →
Electrical SystemAug 2020 · 20V262000Details +

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.

Risk: If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.

Remedy: Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.

Open full NHTSA recall record →
Power TrainMar 2020 · 20V197000Details +

Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.

Risk: If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.

Remedy: Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.

Open full NHTSA recall record →
Seats · 19V633000Details +

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Open full NHTSA recall record →
Seat Belts · 20V217000Details +

Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The front passenger seatbelt buckle's Belt Tension Sensor (BTS) may malfunction and may result in the seat occupant being misclassified.

Risk: In the event of a crash, the restraint system may not provide the intended level of protection, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the front passenger seatbelt buckle, free of charge. The recall began May 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S17.

Open full NHTSA recall record →
Seats · 20V366000Details +

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk: An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.

Open full NHTSA recall record →
Seat Belts · 20V574000Details +

Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The seat belt tension sensor may incorrectly classify a child occupant as an adult.

Risk: In the event of a crash, the incorrect classification would enable the passenger air bag to deploy instead of disabling it, increasing the risk of injury to the seat occupant.

Remedy: Ford will notify owners, and dealers will replace the seat belt buckle, free of charge. The recall began October 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S54.

Open full NHTSA recall record →
Back Over Prevention · 20V575000Details +

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: Reduced rearward visibility can increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Open full NHTSA recall record →
Visibility · 22V250000Details +

Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

Remedy: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

Open full NHTSA recall record →
Seat Belts · 25V197000Details +

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Risk: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy: Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.

Open full NHTSA recall record →
Electrical System · 25V346000Details +

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

Risk: Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.

Remedy: Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.

Open full NHTSA recall record →
Back Over Prevention · 25V442000Details +

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Open full NHTSA recall record →
Engine · 25V628000Details +

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Lincoln Navigator vehicles. A short circuit within the battery junction box can cause an engine fire while driving or parked.

Risk: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed. Dealers will inspect and replace the battery junction box, as necessary, and remove a ground wire. On models equipped with standard-duty radiator fan motors, dealers will also install an auxiliary electrical box with a wire jumper. Repairs will be performed free of charge. Owner notification letters were mailed October 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's numbers for this recall are 22S36 and 22S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 23, 2025.

Open full NHTSA recall record →
Seat Belts · 26V344000Details +

Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Risk: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S34. This recall replaces and expands previous NHTSA recalls 24V099 and 25V197. Vehicles previously inspected or repaired under the prior recalls will need the new repair completed.

Open full NHTSA recall record →
Power Train · 26V402000Details +

Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

Risk: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

Remedy: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

2 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Seat Belt Retractor Pretensioner Inadvertent Deployment

On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around the occupant’s torso area. The complaints did not state that a crash occurred that may have resulted in the deployment of the pretensioner system, suggesting that this deployment was inadvertent or otherwise unwarranted. On February 9, 2024, Ford issued safety recall 24V-099, recalling certain MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles equipped with driver and front passenger seat belt retractor pretensioners built between October 1, 2018, and June 30, 2019. Ford described the defect as a seat belt retractor pretensioner assembly that may develop corroded squib pins, resulting in high resistance or an open circuit, which could result in an inadvertent deployment of a pretensioner and an increased risk of injury due to the loss of the pretensioner’s protection and a seat belt that remains in the locked position. This recall includes 77,574 vehicles. On November 15, 2024, ODI opened this Recall Query (RQ24015) after receiving 3 complaints involving vehicles not included in recall 23V-099 but that alleged a similar failure. As a result of this investigation, Ford issued safety recall 25V-197 on March 28, 2025, to expand the scope of 24V-099 to include MY 2018-2020 Ford Expedition and Lincoln Navigator vehicles equipped with driver and front passenger seat belt retractor pretensioners built between October 1, 2018, and July 31, 2020. This recall includes 105,322 vehicles, some of which are also included in 24V-099. Additionally, on May 23, 2025, Ford issued 25V-197 Amendment #1, which further expands the recall population’s scope for vehicles with build dates of September 2018. This amendment added 7,627 additional vehicles to the 25V-197 population. In response to ODI’s inquiries in RQ24015, Ford indicated that it cannot conclusively determine the root cause of the relevant failure. Ford was able to determine that certain pretensioners may develop corroded squib pins potentially resulting in inadvertent deployment, but it was unable to specify the cause of corrosion. Without a specific root cause, Ford assessed field performance of pretensioners to determine the scope of the recalls. ODI is aware of three vehicles that experienced pretensioner inadvertent deployment that are not included in either 25V-197 or 24V-099. Two of these vehicles are MY 2018 Lincoln Navigator vehicles built prior to October 1, 2018, and both experienced failures after more than six years of use/exposure while the recalled vehicles experienced higher rate of failures with less exposure. The remaining incident involves a MY 2021 Ford Expedition that was built after July 31, 2020. ODI is not aware of any other relevant failures in vehicles built after July 31, 2020. As such, ODI has not currently identified a safety defect trend for this issue in vehicles outside of the recalled populations. ODI will continue to monitor allegations of pretensioner inadvertent deployment in subject vehicles that are not included in 25V-197. In view of the safety recall action being taken by Ford, ODI is closing this Recall Query (RQ24015). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Rearview Camera FMVSS 111 Noncompliance

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, NHTSA's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with NHTSA to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and NHTSA's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V-575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at NHTSA.gov: 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.

Crash-test ratings

2020 Ford Expedition SUV 2WD NHTSA source

Overall
Frontal
Side
Rollover

2020 Ford Expedition SUV 4WD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Expedition MAX 2WD3.5L 6-cylRear-Wheel Drive172319
Expedition 4WD3.5L 6-cylPart-time 4-Wheel Drive172219
Expedition 2WD3.5L 6-cylRear-Wheel Drive172319
Expedition MAX 4WD3.5L 6-cylPart-time 4-Wheel Drive162118

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2020 Ford Expedition: frequently asked

What does the complaint record show for the 2020 Ford Expedition?

Owners filed 377 NHTSA complaints about the 2020 Ford Expedition. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2020 Ford Expedition?

The most-reported problem areas are Power Train (63% of complaints) and unknown or other (10%).

How many recalls does the 2020 Ford Expedition have?

18 recalls have been issued that affect the 2020 Ford Expedition, covering components such as structure. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2020 Ford Expedition get?

The EPA rates the 2020 Ford Expedition between 18 and 19 mpg combined, depending on trim and drivetrain.