2017 Ford Expedition

I am filing this complaint regarding the repair of Recall 25S89 / NHTSA Recall 25V572 on my 2017 Ford Expedition EL 4WD (VIN: [XXX]). I received Ford's recall notice in April 2026 and brought my vehicle to the dealership on June 8, 2026. Before the repair, the rearview camera functioned intermittently. The dealership diagnosed the vehicle and informed me that the wiring tested properly, voltage was present, and the recall applied because the rearview camera had failed inspection. They determined the camera required replacement under the recall and ordered the replacement part. I returned on XXX, for the recall repair. After installing the replacement camera, the dealership informed me that the rearview camera still did not function. They stated the replacement camera was not the cause of the problem and suggested the issue might involve the APIM (Accessory Protocol Interface Module). I was told additional diagnosis would cost approximately $280, even though the vehicle was being serviced under the federal safety recall. My concern is that my vehicle left the dealership in a less safe condition than when it arrived. Prior to the recall repair, the rearview camera worked intermittently. After the recall repair, it no longer functioned at all. The dealership considered the recall completed but required me to pay for additional diagnostics to restore the operation of the rearview camera. The repair documentation states that Diagnostic Trouble Code C1001:01 was present, wiring tests were performed, voltage was present, and the recall remedy was to replace the rearview camera. Despite this, the safety defect remains unresolved. I contacted Ford's Customer Relationship Center, which arranged a conference call with the dealership. I requested written documentation describing the repairs performed, the scope of the recall, and the diagnostic results before and after the repair. However, the dealership agreed to provide information but has not. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting a severe, systemic manufacturing defect in the 3.5L EcoBoost engine timing system (cam phasers and timing chain) of my 2017 Ford Expedition that poses an immediate highway safety hazard. Approximately February 2026 Upon start up heard odd rattle type noise, a week later heard noise again thought maybe due to recent Ford Dealership changing engine belts. Searched websites discovered notable issues regarding serious known manufacturing defect, cam phasers, timing chain, water pump. Followed Ford recommendation to change oil well before normal schedule to address. At approximately 54,550 miles, the vehicle began exhibiting continuous mechanical rattling and timing instability upon startup, a condition heavily documented across Ford’s truck/SUV platform and acknowledged internally via Ford Technical Service Bulletin TSB 23-2143. The 3.5L EcoBoost is a high-compression interference engine. A failure or skipped tooth of the timing chain or cam phaser system while operating at high speeds causes instantaneous, catastrophic engine failure. This results in an immediate stall and a complete loss of vacuum-assisted power braking and power steering. This vehicle is routinely operated on major Texas highway corridors (XXX) at posted speeds of 75 mph by my [XXX] spouse, who stands[XXX] and weighs [XXX]. A sudden loss of motive power and mechanical steering/braking assistance at 75 mph presents an unsurmountable vehicle handling emergency that would likely result in a high-speed crash, rollover, or catastrophic multi-vehicle collision, as a driver of her physical stature cannot safely muscle a stalled, unassisted 5,500-pound SUV to the shoulder. To mitigate this imminent risk to human life, I was forced to perform emergency out-of-pocket repairs to replace failed factory components with Ford's updated, redesigned parts. This defect represents an inherent, dangerous engineering failure requiring a mandatory federal safety recall before highway fatalities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle downshifted to first gear independently. The contact pulled to the right side of the road, turned off and restarted the vehicle, and the vehicle operated as intended. The vehicle was taken to the dealer, where it was diagnosed that the transmission lead frame connector had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure through a customer representative, who informed the contact that they were not technical inclined to answer the contact's question. The approximate failure mileage was 86,000.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle suddenly shifts to 1st gear while travelling at 45MPH or more causing immediate jerking and slowing of vehicle, placing driver, occupants and other drivers at risk of crash. In this condition, the speedometer reads 0MPH while still travelling and other warnings on dash are: Airbag Failure, Blindspot system fault, Cross traffic system fault, and See manual. Vehicle then appears stuck in 3rd gear until pulling over, stopping the engine and restarting. All warnings clear after restarting. This has occurred many times without proper diagnosis from Ford service. Now vehicle is doing this two to three times weekly and is currently in Ford service. Now diagnosed as Lead Frame Failure. Estimated cost is $1,523.38 and Ford refuses to pay for repair due to no active recalls on this specific vehicle, however the same transmission issue is in recall on same year model F-150's with the same transmission.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The car would flash warning light failure on blind spot, engine and felt like would shift out of gear dropping speed and then speedometer would drop to zero. Very scary when driving. Occurred at multiple speeds; 3 times before took to get evaluated /fixed. Mechanic said had 3 other vehicles like mine pst month same issue. Recommended make complaint because with him seeing that many might become a recall:

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

I was made aware of recall last fall. Dealer looked at the vehicle, confirmed diagnosis and stated that there was no fix for the problem. Last month I was contacted by the dealer to have the recall repair completed. I scheduled appointment and brought the car in only to have them tell me that despite back up camera having the issues that they are not able to perform the recall because ford will not let them unless there are faults registers in the computer which I can't see cause you need a proprietary reader for fords. They stated that there was a customer support program where if I complained about it ford might fix the problem, seriously wtf. I do not live close to the dealer. At 5 dollars a gallon it costs me 20 bucks round trip every time i come to the dealer plus my time wasted. The camera is not working properly, it's been diagnosed at this dealer, it's been issued on recall. It should be fixed. This is becoming unreasonable.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The contact received notification that the remedy was available. The contact stated that the rearview camera would display a distorted image intermittently while the vehicle was in reverse(R). The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer. However, the contact was informed that since the failure did not show a code, the recall could not be completed. The manufacturer was made aware of the issue and informed the contact that even though the failure was intermittent, the recall repair could be performed. The manufacturer advised the contact to take the vehicle to another dealer for the recall repairs. The vehicle was taken to a different dealer, Gwinnett Place Ford in Duluth, GA, and the dealer refused to complete the recall repair since no codes were displayed. The contact stated that the recall was suddenly removed from the system. The failure mileage was approximately 80,000.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

vehicle unknowingly loses power and shuts off while driving. A wrench appears on dash with check manual message.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

There has been a rear view camera recall on my 2017 expedition for some time now amd ford still states there is no solution at this time, almost 10 years later

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

I was in a head on collision and my airbags did not deploy. Also when I looked at my seat belt after the crash it was fully extended out and did not retract.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

Crash

Sudden and severe downshifts occurred at roadway and highway speeds resulting in sudden speed decrease. Also revving and loss of power occurred. Problem codes P0706 & P0707 were logged which point directly to the Transmission Range Sensor (TRS), which is integrated into the molded lead frame. This sudden and uncontrolled loss of speed caused significant danger to vehicles, ocupants, and other vehicles.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

As is the same with the Ford F-150 recall for the transmission downshift issue my Ford Expedition has that same problem I sent an email into your website and hopefully it will be addressed because it is the exact same thing. When I accelerate to access an on-ramp at the highway or if I try to pass somebody on the highway and accelerate the transmission downshifts and almost causes me to lose control. It down shifts very abruptly and hard and sounds like it's going to yank my transmission out.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

My back up camera is the issue. There is an open recall that it has been over 6 months with no resolution communicated. The camera was fuzzy or intermittently working for the last several years, however, The screen is now blue or says camera unavailable for 2ish weeks.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

While driving down the road 70 MPH the transmission suddenly downshifting from 6th gear to a much lower gear causing the rear wheels to briefly lock up causing a skid safety issue... at the same time, the speedometer dial swings downward to the left like a sudden deceleration, then seems to catch up and return back to normal driving if you will Here is the Ford case number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image would appear blank, and a camera not available warning message displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 160,000.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

My 2017 Ford Expedition is currently at an authorized dealership (Arlington Heights Ford, IL) for a failed transmission lead frame (DTCs P0706, P0707, P1702), which causes intermittent loss of gear engagement and sudden shift issues. This specific part is subject to NHTSA Engineering Analysis EA26001. Ford is refusing to honor the 10-year/150000-mile extended coverage (Program 19N01 Supplement 4) and a separate safety recall (25S37 for Brake master Cylinder) because the Vehicle was originally manufactured for Canadian market. Despite the Vehicle being in a U.S. facility, Ford claims a 'system limitation' prevents them from bridging the VIN for these safety repairs. This is a formal refusal to remedy a documented safety defect that puts the driver and the public at risk of unintended downshifting and loss of braking power."

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

While towing our RV trailer, we received a wrench light and the vehicle when into limp mode. When we tried to slow down and take the next exit on the interstate, the transmission tried to shift from 6th gear to 1st gear, causing the rear tires to screech and slow the vehicle dramatically. This could have caused a rear collision due to the abrupt slowing of the vehicle. The problem could only be reproduced when towing a trailer for an hour or more, so the problem was not reproduced by a mechanic or service center. No one else has inspected the vehicle. The only warning light was the wrench light on the dash. There was a code stored when checked: P0735.

Reported

Mar 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle is subject to NHTSA Recall 25V572 (Ford 25S89) for rear view camera failure. The camera intermittently displays a blank or distorted image when in reverse, or shows a “camera unavailable” message. This is a known safety defect acknowledged by the manufacturer. Remedy has not been available for over 6 months, leaving the vehicle with an unresolved safety issue affecting rear visibility. No parts or repair timeline have been provided.

Reported

Mar 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while reversing, the rear-view camera display failed to function as intended. The rear-view camera displayed a black screen with lines while in operation. The failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The dealer was made aware of the failure, and the contact was informed that the part was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

Reported

Mar 2026

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a distorted image and squiggly lines. The vehicle was taken to a dealer to be diagnosed. The vehicle was diagnosed with rear-view camera failure. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part for the recall repair was unavailable. The contact stated that the vehicle was used to transport a disabled family member who uses a mobile scooter. The contact stated that the mobile scooter needed to be transported on the rear of the vehicle; however, with the rear-view camera failure, the scooter could not be safely transported. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 100,998.

Reported

Mar 2026

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the air conditioner failed. The air conditioner continued to turn off and on unexpectedly. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number 22V648000 (Visibility, Electrical System). The vehicle was taken to the dealer for repair under the original recall and was diagnosed with an AC blower motor failure. The failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 71,456.

Reported

Mar 2026

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Rear view camera is inverted left to right and stuck in the trailer hookup mode (magnify +). At night the picture is very grainy to almost unusable.

Reported

Mar 2026

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked, the front driver’s side seat belt failed to latch as intended. The failure was intermittent. The dealer was made aware of the failure. The contact was informed that the front driver's side seat belt needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was informed that the repair was not covered under warranty or recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition EL. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was intermittently distorted or inoperable while the vehicle was in reverse(R). The dealer was contacted, and a recall repair appointment was scheduled. The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced; however, the contact was informed that the part was not yet available. The vehicle was not repaired. The contact inquired about rental assistance and was referred to the manufacturer. The manufacturer was made aware of the failure and informed the contact that she was misinformed by the dealer because the recall part was not yet available. No vehicle rental assistance was provided. The contact stated that the rearview camera had become inoperable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 109,000.

Reported

Feb 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera display appeared blank but functioned intermittently. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,276.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image appeared blank, and the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 118,000.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that while shifted into reverse(R), the rear-view camera screen displayed a black and fuzzy image. The vehicle was taken to the dealer, where it was diagnosed, and determined that the rear-view camera needed to be replaced; however, parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.

Reported

Jan 2026

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted or blank image while in reverse(R). The message "Rear Camera Unavailable" message was displayed. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 110,000.

Reported

Dec 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

We were driving on the highway and suddenly lost all power. Vehicle downshifted so hard I thought someone had hit us. Then it was back to normal, driving fine. But now we had no speedometer and the check engine and wrench light were on. My wife said she had felt something like that before but it was minor and at a lower speed. It had never resulted in a check engine light or loss of speedometer. I told her to exit the highway. She was shaking like crazy because she thought we just got rear ended. I can see how this could cause someone to completely wreck it was so harsh. We towed it home and when we started it up at home all those error lights were off. So I drove it around the block and it drive fine. I had my friend come take a look. He scanned it and it had a P0720 code. He said his F150 had the same issue and the same code as well a few years back and it was covered. It turns out we have the same transmission in our Expedition that he has in his F150. I havent had a chance to call the dealer yet but the paper I read in the recall and extended waranty coverage states only going up to a 2013 vehicle. They say it was a leadframe issue causing this. My Expedition has the same leadframe, and the same issue. This is very much a saftey concern since it changes harshness of downshifting out of no where. It could be even worse next time locking the wheels up or blowing the engine. Knowing its the same transmission and the same leadframe, why isnt my year model under that recall. I was reading in the forums and there are hundreds of similar questions coming from people with Expeditions and F150s that are near to my year and not covered. Can you please let me know if there is something im missing. Thank you.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the check engine warning light intermittently illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the occupancy sensors and the catalytic converter needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic where it was diagnosed and determined that the occupancy sensors and the catalytic converter needed to be replaced. The vehicle was repaired; however, the failure persisted. The failure reoccurred again on two other occasions, and the vehicle was repaired; however, the failure reoccurred. The contact research and was made aware of an unknown recall; however, the VIN was not included. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 120,000.

Reported

Dec 2025

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image or a white screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear Camera Unavailable" was displayed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Reported

Dec 2025

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while driving approximately 15 MPH, the brake pedal was depressed, and there was an abnormal whining sound coming from the front driver's side wheel well. The contact had to depress the brake pedal sooner to allow more stopping distance while stopping the vehicle. The contact stated there was no warning light illuminated. The contact stated that the abnormal sound occurred at speeds between 15 and 20 MPH. Additionally, the contact stated that the rear-view camera was no longer functioning. The contact stated that the image from the rear-view camera was distorted. The contact had received notifications of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The contact called a local dealer and the manufacturer and was advised that parts were not yet available. The contact stated that the manufacturer had advised that the recall for the brake master cylinder, parts were on a national back order, and that the remedy for the rear view camera was also not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 120,000.

Reported

Nov 2025

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 25V236000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair on the rearview camera was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 108,000.

Reported

Nov 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The transmission suddenly downshifted to 1st gear while traveling at 45 mph with no warning. This created a very dangerous and life threatening occurence.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition EL. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part for the recall was not yet available. The manufacturer was made aware of the failure but provided no assistance. The contact had not experienced a failure.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact stated that while shifted in reverse, the back-over prevention screen was black or distorted. The message "Rear Camera Image Display Not Available" was displayed. The contact stated that while driving at an undisclosed speed, the vehicle was shuddering abnormally. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. In addition, the local dealer was previously contacted, and the vehicle was diagnosed with an Oxygen sensor failure. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

Reported

Oct 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Water pump failure, coolant leaking everywhere now on garage floor, loud sound coming from engine when driving home previously presumably from water pump. No warning lamps or indicators prior. Just a different loud sound from engine (water pump).

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

In March, 2024, as part of a mandatory Ford and NHTSA safety recall for a leaking master cylinder, we had our Ford Expedition serviced at Lugoff Ford, Lugoff, SC to replace the faulty brake parts. Ford Recall Reference: 22S11/22S11D - NHTSA Reference: 22V-150. At the time of the recall and replacement there was no indication of the master cylinder leaking. On [XXX] our brakes failed on a trip necessitating an emergency brake repair. The servicing shop found evidence that the master cylinder had failed, leaking brake fluid - the exact safety issue that the recall and repair in March 2024 was to fix. We are formally reporting this incident as a potential failure of a manufacturer's recall remedy. That a Ford-mandated safety repair failed in this manner indicates that the replacement parts or the repair procedures specified in the recall campaign are highly likely to be inadequate. This poses a significant risk to the thousands of other Ford Expedition owners who have had this recall service performed, as they may be unknowingly operating vehicles with a latent defect. We urge you to investigate the effectiveness of this recall and determine if other owners have experienced similar premature failures post-repair. This situation is unacceptable. A safety recall should increase a vehicle owner's confidence in their vehicle, not introduce a new failure point. We trusted Ford to correct a known defect, and that trust was broken. Repair due to recall miles: approx 150,000 Failure of brake system due to replaced part failure: approx 163,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA Campaign Numbers: 22V648000(Visibility, Electrical System), 25V236000 (Service Brakes, Hydraulic), and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed, but the vehicle failed to respond as intended. The contact stated that upon releasing and depressing the brake pedal once again, the vehicle responded as intended. It was unknown whether a warning light was illuminated. The contact also stated that the auxiliary plug had failed to function as intended, and there was no electrical charge upon plugging in a phone charger or USB cord. Additionally, the contact stated that the rearview camera image was distorted while the vehicle was in reverse(R), which prevented the driver from safely operating the vehicle. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 65,000.

Reported

Oct 2025

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

When shifted into park the "Park" function wouldn't engage, therefore the vehicle never registered as in park. Making the remote start not function and the warning chimes continuously ding marking a malfunction and the door locks would not engage correctly. So I never knew if the vehicle was actually in park or would roll. I engaged my parking brake every time I parked just in case the vehicle wasn't in actual Park mode. I took the vehicle to my dealership for repair on 8/15/25 and the gear shift was completely replaced to remedy the issue. Costing me approximately $1,200. There were no warning lights to alert me, only the door chiming faster and differently, marking the error occurring. The problem was first noticed in May 2025, but not diagnosed until August 2025, when we had the finances to get the repair completed. Repair order invoice reference #[XXX] @ Mike Finnin Motors Hwy 20 Dubuque, Iowa 52003 phone 563-556-1010 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle has not been inspected by anybody so the problem is not been reproduced. It just happened this morning. There have not been any check engine lights or anything related pop up on the dash. I was leaving my house I just reached highway speeds 50 to 60 miles per hour I was in 5th or 6th Gear. The transmission suddenly downshifted on its own to first gear it downshifted so hard and so fast that it barked the tires really hard the RPMs went up to 5 to 6,000 I thought that it had somehow been hit into reverse or park or something I am the only one in the vehicle. I shift the vehicle into neutral and then I went back down to manual and cycled up and down a gear and then put it back in Drive.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition EL. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brake Hydraulic); however, the part required for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 35 MPH, an alarm sounded in the cabin, and the “Brake Failure” warning light illuminated. The contact depressed the brake pedal, and the brake pedal went to the floorboard. The vehicle coasted to a parking lot where the vehicle came to a stop. The contact inspected the vehicle and noticed there was no brake fluid in the brake fluid reservoir. A person nearby assisted with adding brake fluid to the reservoir. The vehicle was driven to an Auto Repair Shop and coast to a stop. The certified mechanic noticed that the brake fluid reservoir was empty again. The contact stated that the brake reservoir was empty within 2 to 4 minutes. The mechanic confirmed that the brake master cylinder was leaking brake fluid into the brake booster. The vehicle was not repaired. The vehicle was towed to the dealer, whose diagnosed the vehicle and confirmed that the failure was linked to the recall. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the dealer. The manufacturer opened a case; however, the case was closed due to no updates on the availability of the parts. The manufacturer informed the contact that the part could be replaced; however, the parts would be the same parts on the recall. The failure mileage was approximately 227,000.

Reported

Aug 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

My wife was driving the vehicle. While attempting to stop, the brakes failed. The brake warning light came on and alarmed. She was not able to stop safely without using the parking brake. Brake fluid was gone and completely drained into the brake booster. My family was completely at risk. Thankfully there were no injuries or damage. The vehicle was towed to a Ford dealership. The dealership diagnosed it as brake fluid pumping from brake cylinder into brake booster.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

brake master cylinder fluid leaked into the brake booster causing complete brake failure.

Reported

Aug 2025

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

Coolant leaked into the starter causing the vehicle to not start. The EcoBoost seems to be a major issue for Ford, and this most recent issue should be covered under a recall.

Reported

Aug 2025

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

Truck first would shift out of park but would not engage into a gear causing it to roll unexpectedly in the downhill driveway. Problem self corrected with a few ignition cycles. Week later truck became inoperable at a stop light and require shut down and restart and traffic. Same day truck would not start at all after returning home. Dealer diagnosed 6r80 transmission with molded lead frame assembly failure. This has been subject of a recall or customer satisfaction program for earlier year models but not beyond 2013.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that a warning light indicating that the brake fluid reservoir was empty had illuminated within 10 minutes of adding brake fluid to the vehicle. Additionally, the contact stated that while driving and depressing the brake pedal, the contact noticed that the brake pedal pressure was reduced, and the vehicle failed to respond as intended, causing the braking distanced to be extended. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 135,000.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at 50 MPH, the brake pedal was depressed and failed to function as intended. The contact stated that the braking distance had extended. No warning lights were illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The contact's husband, who is a mechanic, inspected the brakes and informed the contact that the rotors and pads looked normal. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Reported

Aug 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Back up camera goes dark when we back up but it doesn't do it when I had it in the dealership they say I need a new camera but it started when you all put out a recall.

Reported

Aug 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

Risk: A brake fluid leak can cause reduced brake function and extend the distance required to stop, increasing the risk of a crash.

Remedy: Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S37. This recall is an expansion of NHTSA recall number 22V-150.

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

Risk: A loss of brake fluid may result in a change in brake pedal travel, increased pedal effort and reduced front brake function, requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.

Remedy: Dealers will replace the brake master cylinder. If the master cylinder is leaking, the brake booster will also be replaced. Repairs will be performed free of charge. An interim owner notification letter notifying customers of the safety defect were mailed on April 29, 2022. Owner notification letters were mailed April 29, 2022. This recall is an expansion of NHTSA recall number 20V-332. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S11.

Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.

Risk: Front blower motor failure can increase the risk of a vehicle interior fire.

Remedy: Dealers will replace the front blower motor assembly, free of charge. Owner notification letters were mailed August 4, 2023. Remedy parts are expected to become available in the second quarter of 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S56.