2019 Dodge Grand Caravan

MINIVAN HAS SLIDING DOOR LOCK ACTUATOR FAILURE, DRIVER SIDE. UNABLE TO OPEN SLIDING DOOR MANUALLY OR WITH POWER DOOR MOTOR. LOCK/UNLOCK LATCH IS STUCK IN LOCKED POSITION. THIS IS A SAFETY ISSUE IN CASE OF VEHICLE CRASH OR FIRE. EXACT SAME ISSUE WITH OLDER MODELS. CHRYSLER HAS ISSUED A WARRANTY BULLETIN (D-21-15) FOR FACTORY REPAIR OF THIS SAME ISSUE FOR 2015-2017 MODELS. THE EXACT SAME ACTUATORS ARE USED IN 2018 AND 2019 MODELS.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving 60 MPH, the vehicle started jerking, lost motive power, and the RPMs elevated to the red line. The contact pulled over to the side of the road with the engine running, but the vehicle was unable to drive forward. The vehicle had experienced transmission failure. The vehicle was towed to a local transmission shop where it was diagnosed and determined that an internal transmission pump failure was preventing transmission fluid from pumping to the clutch. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The failure mileage was 100,000.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

While driving my headrest popped forward and hit me in the back of the head.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Automatic sliding doors will not unlock or open at all- not manually, not with the inside door buttons, not with my key fob, and not with the automatic buttons on the front ceiling of the van. I have 3 young children all 5 and under. This is an EXTREMELY dangerous fault that puts all of their lives into danger! The inconvenience of a grown adult having to climb through the back hatch to lock her kids in is annoying yes but my concern is how I'm supposed to safely get to them if we were in an accident! My husband can not get to the kids at all as he is well over 6 foot and can not fit. I'm trying to get the dealership to fix the issue but they're telling me that there is no recall even though I thought I received something in the mail awhile back. The message that appears when we try to automatically open the door is that we should first unlock the doors to which we already have. The lock will not move when you manually try to unlock it either.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Dodge Caravan. The contact stated that while operating the vehicle the airbag warning light had remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the front driver side head rest sensor had failed and needed to replaced. The mechanic contacted the local dealer and informed that the part was on back order and not available. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 73,000.

Reported

May 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The torque converter(automatic transmission) began failing causing the vehicle to stall when at a traffic light in heavy city traffic allowing for the possibility of being struck by other vehicles because of a restart delay. The only way to bypass the issue we learned was to put the vehicle in neutral when stopping. This reduced the stalling incidents but created other issues in heavy stop and go traffic. The vehicle was inspected by a transmission shop and they confirmed that the transmission was failing and the torque converter was causing the issue. There are no warning lights for transmission failure in these vehicles. In fact you can’t even check fluid levels on these transmissions. Only technicians can. A transmission failure on a 7 year old vehicle under normal wear and tear (113,000 miles) is unacceptable and we had to spend 5000.00 for a new transmission in order to remedy the obvious safety issues. Before the repair, my wife managed the stalling issue at 50+ years old by using neutral in between braking so the vehicle wouldn’t stall but imagine a teenager or elderly person dealing with that. I do have receipts for the repair. There was one interstate fender bender. We could not avoid because of people looking at accident on the side of the road. My wife was unable to shift the vehicle into neutral to keep it from installing in traffic and we ended up hitting somebody from behind. Very minor damage on the caravan to the front end.( I have a pic) the other vehicle was a large truck and received zero damage and was OK letting it go. State trooper at the accident people were watching said there were no harm done. Nobody at fault here , both parties agreeable , no injuries , so we elected not to turn in a police report.. This is just a credit card receipt for part of the repair total and we paid cash/check for remainder. Could look up if necessary.

Reported

May 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Windows and doors buzz. The windows and doors will not open or will open very slowly. the alarm will go off. The only way to stop it is to disconnect the battery. Sliding door lock will not lock or will lock and not open.

Reported

May 2026

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The contact's daughter owns a 2019 Dodge Grand Caravan. The contact stated that while her daughter was driving at an undisclosed speed, the transmission was slipping and made abnormal grinding sounds. There was no warning light illuminated. The driver pulled over and had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who discovered that there was no transmission fluid inside the transmission. The mechanic replaced the transmission. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 120,211.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

We purchased our 2019 Dodge Caravan July 31, 2022. We really like this Caravan and find it quite comfortable on long drives. Our transmission had a problem at 86,000 miles with a catastrophic transmission failure and we had the vehicle towed back to where it came from at IG Burton in Milford. Your repair shop replaced the old transmission with an OEM remanufactured transmission and provided a Three Year Mopar Warranty on Work order DTCS818344 Jan 21, 2024. It worked well for the next 26,000 miles. February 4, 2026 we experienced a problem after we made a right hand turn off Highway 404 onto Route 309. The transmission started racing and slowed down and it ran into limp mode. We brought it home 5 miles and got it into our driveway. We shifted it to neutral and then back to drive and it made a loud clunk noise and the whole car shook. The same thing happened in reverse when we pulled the car around to aim it out for the tow truck driver and at that point we turned the car off. When decided to try restarting it, the powertrain sounded normal. It shifted correctly, no problems and it was the same thing when the tow truck driver put it on his towing rig. The vehicle was towed to Fred Frederick Chrysler thinking it was a repeated transmission failure. The vehicle sat for two months and it was driven for 125mi and the mechanic said it could not repeat the same code it showed upon arrival. The initial code found was DTC PO755 2-4 solenoid circuit stored and not active. They released it to us on Thursday March 20, 2026. The put it in writing they could not find anything wrong with it. Tested the car for 125mi claimed could not duplicate the DTC. They did say hard shifting may occur when the vehicle is cold and fluids are not warmed up and this issue won’t occur when it’s hot; What? Transmission was already well warmed up leaving DE home to our MD home. Millsboro Preston Hyundai car code C212A system voltage below threshold.

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 MPH, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain in her neck and went to an urgent care facility the next day for treatment. The facility took an X-ray of her cervical spine and advised to make an appointment with her primary care doctor. The primary care doctor scheduled the contact for a CT scan of her brain and an MRI of her cervical spine. The tests showed damage to the contact's spine, and the contact was referred to an orthopedic physician for additional care. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 137,600.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

1 injuries

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving 55 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was coasted to the shoulder of the roadway. The vehicle was then coasted into a nearby parking lot. While coasting into the parking lot, the vehicle jerked and bucked abnormally. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the transmission was replaced by the dealer three times within 107,000 miles. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 59,000.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Dodge Grand Caravan. The contact stated that she had stopped the vehicle on the street on a slight incline with the front of the vehicle pointed up the incline and had shifted to park (P). The contact stated that she was not sure if she engaged the parking brake. The contact stated that she thought she had left the keys in the ignition, but had not heard a key warning chime when she exited. The contact stated that she had stepped away from the vehicle and almost immediately, it started to roll backwards. The contact stated that she ran after the vehicle. The contact had left the driver's side window down and was able to jump into the vehicle. The contact stated she attempted to shift the vehicle to park (P), but could not reach the shift lever. The contact tried to open the door, but it was locked, and she lost her balance; the top half of her body was in the vehicle, and she was balanced on her stomach in the window. The contact fell onto the roadway. The contact stated that she watched the vehicle roll down the road, and it veered to the left into a residence's front yard, where it came to a stop. The contact stated that she was able to drive the vehicle off the person's yard and drove herself to an urgent care facility. The contact stated that she had broken her left ankle and had a contusion on the back of her head. The contact stated she had scrapes on her right ankle and pain in her right shoulder. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

1 injuries

the sliding doors and sometimed the trunk door on this van unlocl and szlf open randomly. I took it to a mechanic and they said that it is the actuator failing. Dodge knows that this is a problem and extended the warranty, but the dealership in south audtin is difficult to work with. THIS JUSTIFIED A FULL RECALL BECAUSE THE DOORS COULD JUST SELF OPEN WHENEVER AND SOMEONE COULD FLY OUT OF THE VAN

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Engine loss of power, failure to accelerate, sudden forward lurch when stopped, Check engine light diagnosed by dealership and independent shop as Cylinder 2 failure. Purchased from Carvana 11/2024 with just over 70,000 miles on it. Currently has about 77,000. Cylinder head is currently being replaced at a cost of $6,500.00

Reported

Feb 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

2ND CYLINDER HEAD AND EXAUST VALVUE PART # R3602014AA INTAKE MANIFOLD PART #5184199AF DEFECTIVE OIL FILTER HOUSING ADAPTOR PARTS DEFECTIVE: 68228480AA

Reported

Feb 2026

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The sliding door lock actuator froze there was an extended warranty on them for 10 years or 100,000 miles. Mine went out at 129,000

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I went into the Dodge place for my routine oil change on 2/3/26. While waiting, it was discovered by a technician that I had a very bad oil leak. This is very alarming to me. One reason is, there were no signs that I had an oil leak. A few examples: my oil sensor light did not come on, no oil spots recognized on concrete, or no smell of possible oil burning. The Dodge automotive technician determined the cause to be my engine oil cooler. Engine oil leaked all over everything under the housing (can provide a video). Another reason this alarms me is that this particular part is not covered under my warranty. This is expensive to have repaired. Lastly, the technician stated to us that there are over 30,000 or more vehicles from the Chrysler/Dodge Corporation with this same part that people are having to have replaced, and in some cases, replace multiple times. In conclusion, this cheaply made part should be a recall in all of these vehicles. The engine oil cooler should be made of metal material.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I purchased this van from a used car lot in December of 2025. After driving it for a little over 2 weeks the check engine light came on. My mechanic did a computer check on it and it showed that the transmission is bad. Apparently, through much investigation work on my part, the warranty I paid for on the vehicle is “void” because the dealer that I purchased it from was well aware that it needed a transmission! They reset the computer according to what I was able to find out, and then sold it to me. It’s a 2019 model and for the transmission to be in need of replacement already, I’m questioning why! I’m surprised that no other owners have evidently had this issue. Please let me know if there have been other owners that have experienced transmission issues in this van. Thank You

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

My family and I were getting ready to leave the house and the passenger sliding door stopped working and is stuck in the locked position.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I went to lower the 2 bucket seats to load an item on the van and the seats won’t go down to stow.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

2019 dodge caravan, have taken in for every oil change, we used manual to take in with mileage milestones, recently had tires on and a good look over before going on vacation. Transmission randomly failed us on freeway with 4 young children leaving us stranded.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The back up camera is inverted. It shows perfect on the screen. Just inverted. There is a known recall for other 2019 dodge vehicles for the same issue. NHTSA 25E052. How is the grand caravan not included in this. They are having the exact same issues.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Dodge Caravan. The contact stated that while the vehicle was parked and turned off, the contact returned to the vehicle and noticed that all the windows and doors of the vehicle were opened. Additionally, the contact stated that the vehicle was unintendedly started. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,915. The VIN was not available.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

So i purchased this van Oct 7.2025. From the day i took it. The doors and trunk going crazy openning on its own. Placing my kids and pets in danger. Alarm going off going crazy and locking our family in the van. Took up to 30 mins to get in and out. I had safe 2019 van soors werent electric never had this issue. Van just stopped in the middle of highway. I was almost hit by semi truck? I was so scared. I went into safeway. Last week. I came out all doors .trunk were open alarm .screamming. my dog was no where to be found. Thank God he had hid under the seat he was freaking out. Im so scared and nervous for our safety. Dealer showed me car faxx. I dont believe they knew about this. Claims it only happens with me but I do not velieve that. From the moment i took it. Wasnt working properly. Now asking me to pay for repairs i will never buy a used car ever again.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Dodge Grand Caravan. The contact stated that the driver's side sliding door made an abnormal clicking and buzzing sound while closing. Additionally, the passenger's side sliding door failed to open as intended and remained closed. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the door actuators needed to be replaced. The vehicle was not repaired due to the cost. The contact later received notification of Warranty Extension Number: XV1 (Driver and Passenger Sliding Door Power Lock Actuators). The vehicle was taken to the dealer, where the contact was advised that the repair was not covered because the vehicle had exceeded the required mileage. The current mileage was 130,234. The dealer referred the contact to the manufacturer, who informed the contact that assistance would not be provided because the vehicle had exceeded the required mileage, even though the contact had previously reported the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.

Reported

Nov 2025

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

THE CAMERA FOR REVERSE IS NOT GOOD. IT DELAYS TO COME ON, AND SEVERAL TIMES, THE CAMERA COMES UPSIDE DOWN.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

09/26/2024 Transmission had to be replaced at 47,000 miles. Without warning, the van began lurching forward at a stop light almost causing a collision and then completely stalled having to be towed to the shop. Luckily, I bought a service plan and only had to pay $100, but the parts list was $6,000+. Sliding rear doors have the electric assist option. On several occasions myself and my children have nearly been closed in the door as it malfunctions and randomly starts closing. Once I was getting my child out of the car seat when the door began closing on me, it did not stop closing as it met the resistance of my body. I have not had this issue serviced, as it is very intermittent. 10/28/2025 My driver's side headrest exploded. Thankfully no one was injured and I wasn't driving at the time. This could have caused a really dangerous situation had the vehicle been in motion. I was in the parking lot with nothing touching the headrest. Looking at the headrest there are jagged pieces of plastic that just crumbled to bits. Upon further investigation, this is a known issue with this type of vehicle, but it's not a recall. 70,000 miles. I'm waiting to see what the bill for this repair will be, but I'm concerned it is going to be replaced with the same malfunctioning equipment and I may not be so lucky next time this happens.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the front passenger's side headrest unexpectedly detached. The vehicle was taken to the dealer, where it was diagnosed that the passenger seat headrest restraint had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 121,249.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I have the oil changed regularly and keep all records and receipts. I've had the coolant and transmission fluid flushed, the thermostat changed twice, the coolant temperature sensor changed, the oil cooler changed and i checkmy transmission fluid regularly. My van was over heating frequently and no one could figure out why. I changed the coolant our and the temp. Sensor. It doesn't overheat now, but the heater quit working the day it was changed out. It hard shifts from 40 mph and up. Transmission fluid is good. I reset the power module by unhooking the battery for an hour. Still hard shifts . Scanner doesn't bring up any codes. 98,800 miles on it. Back sliding doors won't lock and tire sensor and radio dont work. What can I do? I cant afford a new transmission. The van was bought 2020 and for $19,000. I'm broke.

Reported

Oct 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

2019 Dodge Van GT when driving in about 2/3 gears(automatic trans.) was slipping and hesitating around August 2025. In July 2025 I decided to have the trans. Fluid and filter exchanged. The dealership was said it was on the schedule for it to be done. After that is when the problem started. Took back to dealership and they ran some tests and noticed the problem. The tech told me to drive it for a while that could be that the transmission needed to get use to the new fluid. It started getting worse. I took it to a transmission shop. They said the fluid was burnt and they needed to open the transmission to look closer. $1500 to check. They said they found issues. Total cost to repair/rebuild would be $6700. I thought it was a lot but it’s my main vehicle and needed it. The van has 92k miles and the transmission should not go out that soon. I’m filing a complaint because I believe the transmission should last longer than it did.

Reported

Oct 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Passenger side sliding door is stuck in the locked position. Nothing I do will unlock it. The lock doesn't respond to any buttons either on the key fob or on the overhead panel. Also cannot be unlocked manually. It is my belief that this is a serious safety issue for rear passengers.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving approximately 70 MPH, there was an abnormal grinding sound coming from the driver’s side rear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the rear brake caliper had blown out. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The manufacturer was contacted and confirmed that there was no recall coverage for the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle jerked and independently stopped. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed with rear transmission seal failure. The contact was informed that the transmission needed to be rebuilt. The vehicle was not repaired. In addition, the contact stated that the transmission was replaced in 2022, 2023, and May of 2025. The manufacturer was made aware of the failure, and a case was filed. The contact requested a buy-back; however, the request was denied. The failure mileage was approximately 67,000.

Reported

Sep 2025

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

At 99500 the transmission went Kaputt! Repair man says metal shavings obstructed flow of fluid, through the filter, into the transmission, not allowing for running the car forward or backward. Very dangerous as we were driving down a highway when it just stopped working. Vehicle is only 6 years old. Why would this happen so soon?

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Recently while leaving home my van started to make a type of noise. I cant quite describe it as it wasn't very whistling or clicking it was just an abnormal sound that it had not been making and I could hear it more when turning my wheel to the left. It started to jump while I drove. Like it was fine then would just jolt forward. When putting it in park I noticed that it wasn't making noise in the neutral position. But then when I was going to drive again it did not want to go forward. And at the first few tries I was able to reverse it. It did not want to accelerate and when I tried it would make a revving noise like if I was trying to race. I reversed and parked and my husband put some transmission fluid thinking that was the problem. The noise stopped and I was able to drive it briefly without the issues but then as I got further if started again and I had to get back home. It completely stopped accelerating and my husband and son had to push it. And once it got some speed j was able to accelerate just a little enough to drive it home. At home it stalled on me again and I was stuck in the middle of the street trying to reverse. Thats when my husband and son got back to push. It was a very scary situation as I had all my little children with me. And not only that it was so hot and we got stuck in the heat with the vehicle stalling. Now we had a mechanic look at if and they say it's the transmission. So I of course googled transmission problems to find there have been other issues with transmission in the 2019 models but mine wasn't part of the recall according to the Vin #. Please look into this further as these vehicles should not be on the roads stalling out at random. Which had also happened to me previously but I did not think transmission at the time. And that time was even more terrifying I was getting onto the highway from the access road and it stalled right there.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

2019 Dodge Grand Caravan driver side seat restraint blow up while vehicle was on driveway and nodody inside. This was noticed next day 8/19/2025. This recall was effective for same vehicles year 2011 - 2018. The same head restraint is all Grand Caravan models 2019 - 2020. I want also years 2019 and 2020 Grand Caravan models included in recall. If this had happened while on driving the consequences might have been bad.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Transmission had a complete failure on July 24, 2025. There were no warning signs it was operating fine until that moment. Odometer 86,948. Had van towed to my mechanics shop where he diagnosed the problem. A new factory trans was ordered and installed at a cost of $6,316.23.

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

2019 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO HEAD REST FLIPPING DOWN STRIKING WIFE IN HEAD LEAVING A SMALL HEMATOMA. *LD THE CONSUMER STATED THE STOW N GO SEATS WERE INSTALLED IN THE SECOND ROW.THE CONSUMER'S WIFE SAT IN THE SECOND ROW PASSENGER SIDE. SHE PULLED A LEVER ATTEMPTING TO ADJUST THE SEAT AND THE ENTIRE SEAT JERKED FORWARD WITH A HEAVY IMPACT. *JS

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

1 injuries

STEERING WHEEL HAS A SUPPORT BRACKET AT THE BOTTOM WHERE IS YOU ARE NOT CAREFUL YOU CAN GET YOUR FINGER STUCK IN THE WHEEL AND YOU ARE NOT GOING TO GET IT OUT EASILY. I DID THIS BY ACCIDENT AND HAD A DIFFICULT TIME GETTING MY FINGER FREE WHILE TRYING TO STEER THE VAN. ALSO THE SPACE AROUND THE HORN BUTTON IS SUCH IF YOU HAVE BUTTONS ON A SPORT'S JACKET THOSE BUTTONS CAN GET CAUGHT UNDER THE HORN BUTTON AND MAKES CONTROLLING THE STEERING WHEEL ALMOST IMPOSSIBLE. SO WHEN TURNING THE WHEEL IF ANY OF THESE CONDITIONS HAPPEN YOU MIGHT NOT HAVE THE CONTROL OF THE STEERING THAT ONE WOULD NEED. I JUST LOOKED AT THE DODGE SITE AND THEY STILL ARE USING THE SAME DESIGN ON THE STEERING WHEEL. IT HAS HAPPENED TO BE VERY MUCH BUT WHEN I AM MORE AWARE OF THIS AND I DO NOT WEAR THAT JACKET WHILE DRIVING THIS VAN.

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

THE ABOVE VEHICLE WAS A RENTAL VEHICLE BEING DEMONSTRATED TO ME TO SHOW THE AMOUNT OF REAR LUGGAGE SPACE AVAILABLE. WHEN THE RENTAL REPRESENTATIVE WAS DEMONSTRATING THE REAR SEAT STOWAGE SYSTEM HE INADVERTENTLY RELEASED WHAT APPEARED TO BE AN UNNECESSARILY STRONG REAR ROW SEAT BACK RELEASE SPRING WHICH KICKED THE SEAT BACK DOWN HARD AND FAST ENOUGH TO HIT ME IN THE HEAD, SCRAPE AND BRUISE MY FACE AND HEAD, DAMAGE MY GLASSES, KNOCK ME TO THE FLOOR OF THE VAN AND AND CAUSE A CONCUSSION, WHICH I WAS TREATED FOR IN THE HOSPITAL EMERGENCY ROOM. A SIGNIFICANT CONCERN OF MINE IS THAT THE DOCTOR AND A NURSE IN THE HOSPITAL SAID THAT THE APPARENT FORCE WITH WHICH THE SEAT HIT MY HEAD WOULD HAVE SERIOUSLY INJURED A POSSIBLY KILLED A SMALL CHILD. FROM MY VANTAGE POINT AS A RETIRED ENGINEER WITH 40+ YEARS OF EXPERIENCE, THERE IS NO REASON TO DESIGN A SEAT BACK THAT WILL CLOSE WITH THAT LEVEL OF FORCE WITH NO ADDED IMPETUS. THIS APPEARS TO BE A SERIOUS DESIGN FLAW OF WHICH OWNERS AND THE MANUFACTURER SHOULD BE MADE SHOULD BE MADE AWARE. I DO HAVE MEDICAL RECORDS, PHOTOGRAPHS OF MY HEAD AND A NOTE FROM THE RENTAL COMPANY REPRESENTATIVE ADMITTING THAT I WAS INJURED. PHOTOGRAPHS OF MY HEAD AND MEDICAL RECORDS CAN BE SUPPLIED IF NEEDED, BUT ARE NOT PRESENTLY ON MY COMPUTER. *DT*JB

Reported

May 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

1 injuries

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Risk: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

Chrysler (FCA US LLC) is recalling certain 2019 Dodge Grand Caravan vehicles. The welds on the outboard rear seat strikers for the second row bench and second row bucket seats may fail during a front impact crash. The front outboard seat strikers for the third row bench seats may fail in the event of a rear impact crash. In addition, the second row bench and second row bucket seats may not withstand the required loads.

Risk: If the seat strikers fail, the seat or seat belt may not adequately restrain the occupant, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will weld in a striker reinforcement bracket on the second and third row outboard seat strikers, free of charge. The recall began December 19, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is V91.

Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Vantage will notify owners, and will provide parts and reimbursement to owners for repair facilities to replace the fuel tank gasket, free of charge. The recall began May 19, 2020. Owners may contact Vantage customer service at 1-800-488-9082.

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.