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Model-year record

2011 Dodge Grand Caravan
Image: Own work · CC BY-SA 4.0

2011 Dodge Grand Caravan

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

530

Reports to NHTSA, 2011

Safety recalls

4

NHTSA campaigns on record

NHTSA crash test

Not rated

Overall NCAP rating

Combined MPG

20

EPA estimate

Known issues

Electrical System issues lead owner complaints (57% of 530 reports), followed by power train (8%).

Electrical System57% · 303 reports
Power Train8% · 42 reports
Fuel/Propulsion System7% · 37 reports
Engine5% · 24 reports
Unknown Or Other4% · 23 reports
Steering3% · 15 reports
Service Brakes3% · 14 reports
Air Bags2% · 12 reports

+ 13 more component categories with fewer reports.

Share of all 530 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11733269, ODI 11527347, ODI 11040169, ODI 10994447, ODI 10959579.

Individual complaint reports(530)

Showing the 50 most recent reports
Electrical SystemApr 2026 · ODI 11733269 · fireDetails +

The contact owned a 2011 Dodge Grand Caravan. The contact stated that while the vehicle was parked, turned off, and unoccupied, the front driver’s side of the vehicle near the driver’s door caught fire. The contact extinguished the fire. No fire or police report was filed. The front driver’s side of the vehicle was consumed by the fire. The contact believed the failure was due to an electrical malfunction located in the driver's door that caused the fire. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to a salvage facility. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.

Reported
Apr 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
Fire
Open ODI 11733269 at NHTSA →
Electrical SystemOct 2025 · ODI 11692544Details +

Odometer Fraud. The contact stated that while considering purchasing a 2011 Dodge Grand Caravan, the odometer mileage was 101,000 but the registration information indicated that in 2022 the odometer mileage was 125,000. The vehicle was a private sale.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11692544 at NHTSA →
Vehicle Speed ControlOct 2025 · ODI 11690789Details +

Motor problems and transmission problems, so can’t use the cruise control.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11690789 at NHTSA →
SteeringMay 2025 · ODI 11662837Details +

The contact owns a 2011 Dodge Grand Caravan. The contact stated that while starting the vehicle, there was an abnormal whining sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic where the water pump was replaced. The contact stated that several months later, while driving 65 MPH, the steering wheel seized without warning. The contact used excessive force to steer the vehicle to an independent mechanic, where a power steering flush was performed; however, the failure persisted. The mechanic replaced the steering pump, which seemed to correct the failure. The contact then stated that the whining sound returned without warning. The vehicle was taken back to an independent mechanic, where the contact was informed that the valves inside the engine connected to the fuel injector were defective and needed to be replaced. The contact stated that after the diagnostic tests, the vehicle failed to start up after several attempts. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 130,000.

Reported
May 2025
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11662837 at NHTSA →
Other/I Am Not SureFeb 2025 · ODI 11641518Details +

The manufacture date is after the expiration date for example the manufacturer date is 2024/07/15 The expiration date is 2024/07/12 Both car seats that I have are this way along with the bases.

Reported
Feb 2025
Incident date
Feb 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11641518 at NHTSA →
Electrical SystemJun 2024 · ODI 11597511Details +

V51 recall cause problems with power control module. Poor fuel economy Trouble starting/ restarting Engine not receiving power

Reported
Jun 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11597511 at NHTSA →
Electrical SystemJun 2024 · ODI 11597035Details +

The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle suddenly stalled. There were no warning lights illuminated. The vehicle was repaired; however, the failure reoccurred. Additionally, the contact stated that the instrumental panel became inoperable. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Reported
Jun 2024
Incident date
Apr 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11597035 at NHTSA →
Fuel SystemJun 2024 · ODI 11595037Details +

The contact owns a 2011 Dodge Grand Caravan. The contact stated that the engine turned over, but the vehicle failed to start. The contact became aware that the jumper ends were burned. There was no fuel entering the engine. The contact stated that the silicon on the relays needed to be replaced and the fuel pump had failed. Additionally, the driver's side window became inoperable. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V813000 (Electrical System). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.

Reported
Jun 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11595037 at NHTSA →
Fuel SystemApr 2024 · ODI 11584717Details +

The contact owns a 2011 Dodge Grand Caravan. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The contact stated that the battery was replaced; however, the failure recurred. The vehicle was diagnosed by an independent mechanic as battery failure due to extended use of the fuel pump. The contact stated that the fuse had to be unplugged for the fuel pump to shut off. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 300,000.

Reported
Apr 2024
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11584717 at NHTSA →
Electrical SystemApr 2024 · ODI 11583251Details +

Dealership still cannot pinpoint exactly what is wrong but the car does not start. One time it’ll start and the next it won’t. It’s actually left me stranded in the cold because that seems to be the only time it won’t start. It’s happened to many other grand caravan owners too. No mechanic I’ve taken it to can solve the problem I’ve spent so much money replacing parts on this car.

Reported
Apr 2024
Incident date
Mar 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11583251 at NHTSA →
Power TrainSep 2023 · ODI 11542767Details +

While the Emergency Parking Brake was activated and vehicle in Park in the driveway that is on a hill, the car began rolling down the driveway at a fast rate of speed with no one in drivers seat. 3 young kids were in car seats in the van with it running while we were outside of the vehicle speaking. All doors locked and it flew down the driveway almost flipping over at the bottom. We took the vehicle to the dealership we purchased it from on June 29, 2023 and they could not recreate the issue. No warning lights were on prior to this incident and when citizens that stopped when this happened, got in the vehicle to dislodge it from the dirt that thankfully stopped it from flipping, they verified that it still showed the E Brake as being engaged it was still in park. No police or insurance was called because there was no damage to the vehicle or children but the dealership was called. I do have video of this event but your website does not accept videos

Reported
Sep 2023
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11542767 at NHTSA →
Electrical SystemSep 2023 · ODI 11542324Details +

Vehicle randomly dies completely like no battery connected either while parked or in motion. Then after a few moments vehicle starts like nothing is wrong. No codes no warning.

Reported
Sep 2023
Incident date
Aug 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11542324 at NHTSA →
Electrical SystemJun 2023 · ODI 11527347 · fireDetails +

My van caught fire. Randomly after not being driven for more than 15 hours. The investigator says it is believed to be the inverter in the back drivers side panel under the cup holders which short circuited and caught fire which engulfed my entire vehicle in a mater if 40 minutes while waiting for the fire department to arrive. The van is obviously a goner. Burnt to a crisp along with all of our DeWalt power tools batteries fishing poles tackle chainsaw and 4 brand new car seats that were just purchased with the last 2 months. Along with cracking all the windows on that side of my home due to the heat from the blaze...

Reported
Jun 2023
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
Fire
Open ODI 11527347 at NHTSA →
SteeringJun 2023 · ODI 11525717Details +

The TIPM failed which caused a loss of power to the vehicle and power to the fuel pump. I was driving at approximately 60 MPH when the vehicle lost all power and the steering wheel felt locked. I was unable to turn the steering wheel as the Dodge Grand Caravan came to a quick stop as if it was out of gas. Luckily I reacted quickly and was able to avoid an accident. After approximately 10 minutes of trying to restart the vehicle and drive to a safe location the vehicle restarted. This happened again when I was driving and came to a red light at a major intersection and the vehicle stalled out as if out of gas and the steering locked. I again tried to restart the vehicle intermittently for 15 minutes; after which it finally restarted, and I was able to drive and get out of the intersection without an accident. I was lucky that this didn't cause an accident. The other times the defective TIPM and power to the fuel pump caused the vehicle to fail to start and left me stranded. I have had the vehicle diagnosed and the TIPM repair price is quite expensive. The vehicle did not have any check engine or warning lights before this occurred. I have read many similar complaints of this occurring with others driving Dodge/Chrysler vehicles. I feel that there is evidence that the TIPM and the fuel pump on the 2011 Dodge Caravan are safety concerns. Every experienced mechanic I have spoken with is aware of the common issue with the TIPM, and power to the fuel pump and vehicle. Although I avoided an accident there is a concern for everyone's safety.

Reported
Jun 2023
Incident date
Mar 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11525717 at NHTSA →
Unknown Or OtherJun 2023 · ODI 11525240Details +

My Chrysler Van first started to experience strange electrical issues. Key FOB would not open doors, driver seat could not be adjusted without blowing a fuse, and finally it started to get almost impossible to start when the engine was cold in the morning. I took it to my trusted mechanic, and after running a diagnostic, he said they got over 300 message errors. However, since they were not a dealership, they were unable to repair my van. They said they had seen this issue before, and I needed to take it to a Chrysler dealership for repair. I took it to Chrysler, with the note from my mechanic about the 300 errors, and they said this was a WELL KNOW issue. They commented that I was lucky to be able to drive the van to their dealership, because most vans with this problem had to be towed in. They said my entire fuse box needed to be replaced, and the cost of the job would be over $1,100.00 dollars, BUT THE REAL ISSUE WOULD BE GETTING THE BOX IN THE FIRST PLACE! The service department mgr. said it took 1 customer over 9 months to have his van repaired because the part was unavailable. I placed my order on 3/28/23. As of today June 5, the part is not scheduled until June 23. In the meantime, along with the $1,100 repair, I am paying $160/month to rent a vehicle from my brother. Since this is a known issue, I believe Chrysler should have to pay: 1) $791.06 for the fuse box. 2) Half the labor costs for installation and programming - About $150. 3) Reimburse me for at least 3/4 of the cost of renting my brothers car. Having to wait MONTHS for a part that has been a problem for years is unacceptable for a major car manufacturer.

Reported
Jun 2023
Incident date
Mar 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11525240 at NHTSA →
Electrical SystemMay 2023 · ODI 11521320Details +

The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving 45 MPH, the battery warning light illuminated. The contact was able to continue driving to his residence. The contact inspected the vehicle and noticed that the alternator was burned and needed to be replaced. The contact towed the vehicle to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 99,938.

Reported
May 2023
Incident date
Apr 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11521320 at NHTSA →
Electrical SystemMar 2023 · ODI 11510819Details +

Hi. The heater turn on and off without me touching the button to turn it on this problem is very annoying I almost had a accident due to this annoying problem. I drive a 2011 dodge grand caravan crew. This problem started 2 months believe me is very annoying problem. Need to recall this problem fix it asap. Thanks.

Reported
Mar 2023
Incident date
Feb 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11510819 at NHTSA →
Engine And Engine CoolingDec 2022 · ODI 11497387Details +

The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode, with several unknown warning lights illuminated. The contact stated that she was able to maneuver the vehicle off the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that the ECM needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that an unknown recall repair was previously performed. The manufacturer was not notified of the failure. The failure mileage was approximately 151,000.

Reported
Dec 2022
Incident date
Dec 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11497387 at NHTSA →
Electrical SystemNov 2022 · ODI 11494282Details +

New battery is dead after sitting for a week or more. Has happened several times…

Reported
Nov 2022
Incident date
Nov 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11494282 at NHTSA →
Electrical SystemOct 2022 · ODI 11491408Details +

This vehicle always fails to start in the colder weather. After a review of this condition. It has been found that the fuel pump relay does not send proper signal. This relay is a part of the Totally Integrated Power Module (TIPM). When it fails to operate, the vehicle will experience long crank times. With its ignition switch style, as soon as you turn the key, the vehicle will continue to crank UNLESS you manually turn the switch all the way back to the off position. This condition will cause the starter motor to overheat or burn up. Eventually the vehicle may start then die. Fuel delivery is too inconsistent when colder weather arises. You can't just replace a plug-in-style replacement fuel pump relay since it is a part of the whole TIPM. This vehicle has not yet died in traffic or on the highway thank God. There is never any CEL illumination or any stored fault codes. It started doing this the first winter I bought it. This is my second year and it's only just Fall and it is acting up again. This is a KNOWN issue among these TIPMs that are on more than just this vehicle but many other Dodge/Chryslers with this same TIPM. Someone needs to take accountability for a faulty product that needs redesigned before these issues continue to affect the consumers that trust in their product. I hope that this issue is addressed and resolved before others continue to complain about vehicle faults, or even worse experience any catastrophic conditions resulting in death of consumers based on this faulty TIPM, that controls most aspects of the whole vehicle.

Reported
Oct 2022
Incident date
Nov 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11491408 at NHTSA →
SeatsAug 2022 · ODI 11479815 · 1 injuriesDetails +

While driving my vehicle at highway speed (75mph), the driver's seat headrest, for lack of a more descriptive term, exploded and struck me in the back of my head. After the incident I stopped the vehicle and looked at the headrest. It appears to be spring loaded and something in the headrest failed causing it to spring forward for no reason. The headrest is now compressed and held in place with zip ties until I can find a replacement. I feel this is a safety issue due to the disorientation and headache that immediately followed the incident.

Reported
Aug 2022
Incident date
Aug 2022
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11479815 at NHTSA →
Electrical SystemJun 2022 · ODI 11470200Details +

Vehicle windows intermittently would roll down on there own and car horn would beep, than vehicle intermittently would not start engine would just shut off. Vehicle, stalls when in gear and wouldn't restart. Replaced, TIPM vehicle seemed to go back into normal operation for few minutes than TIPM faulted again. I understand, NHTSA has investigated this issue with Dodge Caravan and needing to recall faulty TIPM.

Reported
Jun 2022
Incident date
Jun 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11470200 at NHTSA →
Fuel/Propulsion SystemMay 2022 · ODI 11463235Details +

The tipm fuel pump relay is stuck causing the fuel pump to stay on even when the vehicle is turned off and the key is not in the ignition switch. This problem is, its dangerous if I was ever to be in an accident and fuel pump will stay on according to the mechanic. Also my car battery is drained after an hour making it undrivable until I call a tow or get a jump start. It was inspected by a mechanic and the vehicle is available for inspection. No warning lamps were on or previous symptoms before 4/30/21. Only the sound of a running fuel pump when the car is completely off. Mechanic states car is known to have this issue. Recalls were made for other dodge vehicles with same part number but they failed to include the this model.

Reported
May 2022
Incident date
Apr 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11463235 at NHTSA →
Fuel SystemApr 2022 · ODI 11460756Details +

The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving at 35 MPH, the vehicle stalled inadvertently. There were several unknown warning lights illuminated on the instrument panel. The contact was able to veer to the side of the road, where he successfully restarted the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The contact stated that after the vehicle had been repaired, the vehicle would fail to start intermittently, and would only start after several attempts. An unknown dealer was notified of the failure and informed the contact that there were no open recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE INGNITION SWITCH. THE CONSUMER DISCOVERED AN IGNITION SWITCH RECALL THAT THE VEHICLE WAS NOT INCLUDED IN DUE TO THE MODEL YEAR. THE CONSUMER REQUESTED THAT THE VEHICLE BE INCLUDED IN THE RECALL, AS IT DISPLAYED THE SAME FAILURE DETAILED IN THE RECALL NOTICE.

Reported
Apr 2022
Incident date
Mar 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11460756 at NHTSA →
Electrical SystemFeb 2022 · ODI 11451642Details +

Car starts intermittently especially when In colder conditions takes 3 to 4 starts , hard to start , put in neutral and starts right away ,car feels like it’s going to stall out when accelerating at times

Reported
Feb 2022
Incident date
Feb 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11451642 at NHTSA →
Vehicle Speed ControlJan 2022 · ODI 11447331Details +

The accelerator pedal sticks in full throttle and forces the car to speed forward. Brakes barely overcome the acceleration and the engine will accelerate from a complete stop. Super dangerous and there are a number of threads on vehicle forums that describe the situation

Reported
Jan 2022
Incident date
Jan 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11447331 at NHTSA →
Electrical SystemNov 2021 · ODI 11441091Details +

My car was fine until one day in rain the whole dash and radio shut off and came back on repeatedly, spedometer bouncing each time. Took it to dealer/JDByrider and "they dont know prob/happens all the time" w a very "oh well" attitude. They did nothing. I called again when car ALSO started shutting completely off at long red lights. I was told next appt available would be 23 days! Thats still 4 days away. NOW in addition to dash/radio/spedometer problem the van doesnt just die at LONG lights, it dies if I have to stop for drive thrus, stop signs, short lights. The headlights have also started flickering very very badly. Im upset that repairs are supposed to be covered by JDByrider and theyve had me driving this dangerous car for almost a month before trying to fix it. Im not allowed to get work done on it elsewhere or else it makes future repairs on parts not covered by JDByrider. I have 4 kids and this car is not safe on road and Im literally not allowed to get someone else to fix it if I want it to continue to be covered by JDB. JDB blames Dodge. My car purchase was supposed to cover repairs and instead Im being forced to drive 4 kids around in car dealer cant fix and they claim Dodge dont know how to either. I should have never been expected to wait almost a month for this to be addressed.

Reported
Nov 2021
Incident date
Oct 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11441091 at NHTSA →
SteeringSep 2021 · ODI 11432932Details +

DRIVING AT ABOUT15 M.P.H. I HAD TROUBLE STEERING AND NOISE WAS COMING FOR UNDER THE HOOD, I PULLED OVER AND I LOOK UNDER THE CAR IT WAS LEAKING LOTS OF OIL. I HAD IT TOWED TO THE DEALER,THE PROBLEM WAS A HOLE IN THE TUBING ON THE RACKEN PINEN STEERING .IF IT WAS ON A HIGHWAY OR ON A FASTER ROAD IT WOULD HAVE BEEN A VERY BAD ACCIDENT WITH OIL LEAKING AND COULD NOT STEER THE VAN. I WAS VERY VERY LUCKY.THERE WAS NO WARNING LIGHT. I HAVE A PICTURE OF THE HOLE. I REPORTED TO CHRYSLER. Consumer stated metal that was replaced rusted.

Reported
Sep 2021
Incident date
Sep 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11432932 at NHTSA →
Electrical SystemSep 2021 · ODI 11431864Details +

Battery light turned on and vehicle immediately shut off. Got car jump to make it home and all electrical components went hay wire - all dash lights blinking - transmission wouldn’t not shit and accelerated by itself, headlights wouldn’t go on, windows wouldn’t go down. Dodge recalled every other car model in their line for a bad ALTERNATOR rapid failure, except Caravan, which should absolutely be included. It’s a know issue - car shouldn’t be dying while driving with under 100k miles.

Reported
Sep 2021
Incident date
Sep 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11431864 at NHTSA →
Electrical SystemAug 2021 · ODI 11431155Details +

It started a few months ago with my van not starting properly. After being stranded multiple times & it stalling once while driving, I had my mechanic check multiple issues we assumed the fuel pump was going bad. Nearly $600 later and a new fuel pump the issues continued until today when it is now dead! After searching I found 2010 and older models of my van were recalled for this EXACT issue, just not 2011! I don’t have the money to fix it and am pissed that while it’s the same problem it is not covered in the recall.

Reported
Aug 2021
Incident date
Aug 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11431155 at NHTSA →
EngineJul 2021 · ODI 11426708Details +

I was driving on the highway and about to increase speed from 60mph to 65mph then the vehicle shut off. I lost power steering and ability to brake I was near an exit and was able to roll into a safe spot. Vehicle would crank but not start. I contacted AAA for tow service. When AAA arrived the vehicle started. I had it towed anyway. Since the incident the vehicle starts. I am afraid to drive. I had passengers with me that night and this vehicle (engine) failure could have resulted in multiple injuries or fatalities. I purchased this vehicle from a used car dealership in October of 2020. Within a week the vehicle broke down. It would crank but not start. The used dealership had the battery replaced then the TIPM and finally a bypass was performed on the fuel pump relay switch in December of 2020. I've had no issues of this nature since those repairs. Now I have another serious safety hazard issue.

Reported
Jul 2021
Incident date
Jul 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11426708 at NHTSA →
Electrical SystemJul 2021 · ODI 11425394Details +

Vehicle shakes, dash lights flash on an off, doesn't want to accelerate, check engine light flashes occasionally. Mechanic has run diagnostic tests, the only code the vehicle is showing is oil pressure.

Reported
Jul 2021
Incident date
Jul 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11425394 at NHTSA →
Fuel/Propulsion SystemJul 2021 · ODI 11425249Details +

The fuel pump relay failed. This is a very common problem with Caravans, and is very expensive to fix. The Grand Cherokee and Durango have the same design, and there is a recall on those models. The Caravan should have a recall declared as well. Thank you.

Reported
Jul 2021
Incident date
Jul 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11425249 at NHTSA →
Electrical SystemJun 2021 · ODI 11422425Details +

purchased van no problem mechanic gave great review following week wouldnt start mechanic said tipm is bad we had tipm rep[laced already 3 times and now its bad again this time i was with my family when van completly shut off on highway doing 70 miles a hour we have to carry a jumper battery pack with us to start van i called crysler and they informed me there is no problems with my vans tipm well thats funny google has over 45 thousand articles about these problems and nobody does anything about it till people die

Reported
Jun 2021
Incident date
Jun 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11422425 at NHTSA →
EngineJun 2021 · ODI 11422184 · fireDetails +

The contact owned a 2011 Dodge Grand Caravan. The contact stated while driving at 65 mph, the vehicle stalled. The contact was able to pull off to the side of the road where she saw smoke emerging from the front of the vehicle. Upon exiting the vehicle, the contact opened the hood to see the fire behind the engine. The fire department was contacted and was able to extinguish the fire. A police report was filed. The vehicle was towed to an impound lot. The contact has not notified a local dealer. The vehicle has not been diagnosed or repaired. The vehicle was destroyed. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was 130,000.

Reported
Jun 2021
Incident date
Jun 2021
Mileage
Not provided
Outcome flags
Fire
Open ODI 11422184 at NHTSA →
Unknown Or OtherJun 2021 · ODI 11420641Details +

Driving home from work and my 2011 Dodge Grand Caravan just turned off on me while I was at a red light. It took sometime for my vehicle to turn back on. Since then I’ve had this problem now for 3 days. I’ve taken it in to my local machine and was told I only needed a new gas cap. Well that didn’t work and I found myself again stuck at a red light. After doing some investigation on Dodge Grand Caravans I saw other people had issues with a ignition switch. Different years same brand and if this is a cause dodge needs to look into this. I’ll be going to a actual dealership to see if they can diagnose the problem. Only scared I’ll be stuck on the highway.

Reported
Jun 2021
Incident date
Jun 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11420641 at NHTSA →
Electrical SystemJun 2021 · ODI 11419965Details +

The contact owns a 2011 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that several electrical failures had occurred on the vehicle while the vehicle was turned off. The failures included the sliding doors independently unlocking and opening without warning or input. The contact also stated that the safety alarm would sound independent while the power windows rolled down independently while the vehicle was turned off. The contact had the vehicle towed by a dealer and was informed that the Totally Integrated Power Module (TIPM) was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000. Consumer is still having issues with the vehicle.

Reported
Jun 2021
Incident date
Oct 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11419965 at NHTSA →
Electrical SystemMay 2021 · ODI 11418763Details +

Van has stalled and quit while at intersections and while driving on busy hwy. Have had looked at and seems that the TIPM is the problem. Same as many over vehicles that was recalled for this same reason suck as the Jeep Cherokees. VERY DANGEROUS for it to stall and quit in the middle of traffic, almost been rearended due to the stalling and hit at intersection due to it cutting off completely. Accident wating to happen and have someone be badly injuried or killed. This needs to be addressed and recalled ASAP. Dealership looked at this and stated the same. Please investigate and take correct steps on getting this fixed/recalled before someone is killed.

Reported
May 2021
Incident date
May 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11418763 at NHTSA →
Electrical SystemMay 2021 · ODI 11415658Details +

CAR SHUTS OFF WHILE DRIVING. SOMETIMES WON'T START BACK UP. ISN'T RUNNING WELL. MOST LIKELY THE TIPM, WHICH SEEMS TO BE A BIG ISSUE FROM WHAT I'M FINDING WITH DODGE CARAVANS.

Reported
May 2021
Incident date
May 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11415658 at NHTSA →
Electrical SystemMay 2021 · ODI 11414748Details +

I WAS DRIVING ON THE ROAD AT ABOUT 30 MPH GOING STRAIGHT (WITH MY WIFE/KIDS) AND THE CAR JUST TURNED OFF COMPLETELY. THERE WAS NO ELECTRICAL, NO PROPULSION, POWER STEERING WENT OUT. THE ELECTRICAL BLINKED ON AND OFF A COUPLE TIMES LIKE IT WAS TRYING TO COME BACK ON BUT I HAD TO PULL OVER (LUCKILY WE WERE ON A RURAL ROAD) AND TURN THE CAR OFF AND BACK ON.

Reported
May 2021
Incident date
Apr 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11414748 at NHTSA →
Vehicle Speed ControlApr 2021 · ODI 11413822Details +

ENGINE LIGHT HAS BEEN ON FOR QUITE SOME TIME. DEALERS UNABLE TO LOCATE PROBLEM. THOUGHT IT WAS CAMSHAFT SENSOR, REPLACED AND SAME ISSUES. CHECK ENGINE LIGHT IS NOT ALWAYS ON, SEEMS TO COME ON AFTER EXTENDED DRIVING. ON HIGHWAY, WITH ENGINE LIGHT ON TRACTION LIGHT WILL COME ON AND THE I WILL NOT BE ABLE TO ACCELERATE PAST ABOUT 60 MPH EVEN WHEN PRESSING GAS TO FLOOR. ON HIGHWAY THIS IS VERY SCARY AND DANGEROUS. I SEE SIMILAR COMPLAINTS AND I AM FRUSTRATED THAT NO ONE CAN FIGURE OUT THE PROBLEM WITH MY VEHICLE. BEEN DEALING WITH THIS FOR ALMOST TWO YEARS.

Reported
Apr 2021
Incident date
Nov 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11413822 at NHTSA →
Electrical SystemMar 2021 · ODI 11403891Details +

TPIM FUEL PUMP RELAY WENT BAD. LOOKED UP A VIDEO ON REPAIRING IT AND FOUND HOW TO BYPASS IT. THE VAN STARTED RIGHT UP WHEN THE FUEL PUMP RELAY WAS BYPASSED.

Reported
Mar 2021
Incident date
Mar 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11403891 at NHTSA →
Fuel SystemFeb 2021 · ODI 11397892Details +

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE FUEL PUMP RELAY FAILED AND THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED AND THE VEHICLE FAILED TO START. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 199,000.

Reported
Feb 2021
Incident date
Feb 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11397892 at NHTSA →
Electrical SystemFeb 2021 · ODI 11394594Details +

TIPM FAILURE - 2011 DODGE CARAVAN MADE SAME YEAR AS DURANGO AND JEEP THAT WERE RECALLED FOR SAME ISSUE. HAD FUEL PUMP REPLACED ON 1/28/21 BUT CONTINUED TO CUT OUT WHILE DRIVING IN TRAFFIC ON BUSY HIGHWAY 10 TIMES WITHIN A QUARTER MILE DISTANCE.

Reported
Feb 2021
Incident date
Jan 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11394594 at NHTSA →
Unknown Or OtherJan 2021 · ODI 11387944Details +

TIPM - TOTAL INTEGRATED POWER MODULE FAILURE. CAR INTERMITTENTLY WON'T START, KEEPS THE FUEL PUMP ON DRAINING THE BATTERY, RADIO WON'T WORK, AIR CONDITIONING. I REPLACED THE BATTERY THE FIRST TIME IT DRAINED IT THINKING THE BATTERY WENT BAD. COST ME 3 TIMES IN TOWING CHARGES. FELT LIKE IT WAS STALLING WHILE DRIVING A FEW TIMES. CAN ONLY BE REPAIRED AT THE DEALER'S AND THEY SAY IT IS OVER $1,500 TO REPAIR.

Reported
Jan 2021
Incident date
Jan 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11387944 at NHTSA →
Fuel/Propulsion SystemJan 2021 · ODI 11387390Details +

THE GAS PUMP STAYS ACTIVATED AFTER THE CAR IS TURNED OFF; AS A CONSEQUENCE IT HAS DRAINED THE CAR BATTERY TWICE.

Reported
Jan 2021
Incident date
Jan 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11387390 at NHTSA →
Electrical SystemDec 2020 · ODI 11378553Details +

ABOUT 11/30 I WENT TO START THE CAR IN THE MORNING., THE FRONT WINDSHIELD WIPERS WERE ON WHEN I TURNED THE KEY, AND WOULD NOT CHANGE SPEED OR TURN OFF AS MUCH AS I TRIED THE BACK AND THEY WOULD NOT TURN ON. THE RADIO/ CLOCK DID WORK BUT NO LIGHTED INFORMATION AND SAME WITH THE SPEEDOMETER, THE GAS TANK, TEMPERATURE WARNING AND TACHOMETER LIGHTING. THE CAR STARTED, AND RESTARTED SEVERAL TIME WELL ENOUGH BUT THE DASHBOARD LIGHTS AND THE WIPERS DID NOT CHANGE. I TRIED TURNING THE KEY ON AND OFF WITHOUT STARTING THE CAR A NUMBER OF TIMES WITH DIFFERENT NUMBER OF TRIES BEFORE RESTARTING AS A POSSIBLE RESETTING WITH NO CHANGE. EVENTHOUGH IT HAD NO WORKING SPEEDOMATER I DROVE THE CAR FIRST AROUND THE BLOCK SEVERAL TIMES AND THEN TO MY LOCAL MECHANEC. I TALKED TO HIM HE DID NOT HAVE THE CORRECT EQUIPMENT FOR TESTING REQUIRED TO FIND THE PROBLEM. HE SUGGESTED I GO TO THE DEALER AND 1) SEE IF THEY HAD ANY RECALL OR UNPUBLISHED ISSUED REPAIR NOTICES ETC 2) GET AN ESTIMATE OF THE POSSIBLE COSTS AND TIMES FOR REPAIR. I THANKED HIM AND WAS IN MY CAR AGAIN WITHIN 15 MINUTES AND THE TOTAL PROBLEMS WENT AWAY, FRONT WIPERS OFF AND ALL THE DASHBOARD LIGHTS WORKED. THE CAR WORKED FOR 4 MORE TRIPS OVER THE NEXT FEW DAYS. ON DEC 3RD 2020, I STARTED THE CAR JUST FINE WENT ON THE EXPRESS WAY FOR THE FIRST TIME FOR A ABOUT 35 MINUTES TRIP. ABOUT 8 MINUTES INTO THE EXPRESSWAY DRIVE THE DASHBOARD LIGHTS WENT OUT AND THE WIPER WENT ON FOR ABOUT 1.5 MINUTES, BUT BEFORE I COULD EXIT THE EXPRESSWAY THEY WENT BACK ON AND I COULD TURN OFF THE WIPERS, A FEW MINUTES THEY WENT OUT AGAIN AND JUST AS SUDDENLY IN 2 MINUTES THEY WERE WORKING AGAIN. THERE WAS A THIRD TIME BEFORE MY EXIT THAT LASTED ONLY ABOUT 1 MINUTE. WHEN I GOT OFF AT THE USUAL EXIT I PARKED & TRIED TO SEE THE PROBLEM AGAIN FOR NEARLY 20 MINUTES WITH NO LUCK, I CONTINUED THE TRIP AND IT WAS UNEVENTFUL AS DRIVE BACK & SINCE NO PROBLEM.

Reported
Dec 2020
Incident date
Dec 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11378553 at NHTSA →
Electrical SystemDec 2020 · ODI 11378240Details +

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SHE WAS UNABLE TO START THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER WAITING FOR 20 MINUTES, THE VEHICLE WAS STARTED AND DRIVEN TO HER DESTINATION. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO GROGAN'S TOWNE CHRYSLER JEEP DODGE RAM (6100 TELEGRAPH RD, TOLEDO, OH 43612; (419) 476-0761), WHERE IT WAS DIAGNOSED WITH NEEDING TIPM MODULE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

Reported
Dec 2020
Incident date
Oct 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11378240 at NHTSA →
Electrical SystemNov 2020 · ODI 11376730Details +

FUEL PUMP RELAY WENT BAD. ALSO FOUND BROKEN OIL FILTER VALVE, BROKEN FLEX PIPE TO EXHAUST AND LEAKY TRANSMISSION LINES.

Reported
Nov 2020
Incident date
Nov 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11376730 at NHTSA →
Fuel/Propulsion SystemNov 2020 · ODI 11372799Details +

RELAY FUEL PUMP IS NOT FUNCTIONING

Reported
Nov 2020
Incident date
Oct 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11372799 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(4)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Electrical SystemJul 2014 · 14V234000Details +

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Risk: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Open full NHTSA recall record →
SteeringAug 2011 · 11V315000Details +

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Risk: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

Remedy: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Open full NHTSA recall record →
Air Bags · 17V376000Details +

Chrysler (FCA US LLC) is recalling certain 2011-2012 Dodge Grand Caravan vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T33.

Open full NHTSA recall record →
Equipment Adaptive/Mobility · 25V876000Details +

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

2 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

Crash-test ratings

2011 Dodge Grand Caravan VAN FWD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Grand Caravan3.6L 6-cylFront-Wheel Drive172520

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

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Compare the year-by-year record

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2011 Dodge Grand Caravan: frequently asked

What does the complaint record show for the 2011 Dodge Grand Caravan?

Owners filed 530 NHTSA complaints about the 2011 Dodge Grand Caravan. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2011 Dodge Grand Caravan?

The most-reported problem areas are Electrical System (57% of complaints) and power train (8%).

How many recalls does the 2011 Dodge Grand Caravan have?

4 recalls have been issued that affect the 2011 Dodge Grand Caravan, covering components such as electrical system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2011 Dodge Grand Caravan get?

The EPA rates the 2011 Dodge Grand Caravan at 20 mpg combined.