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Model-year record

2014 Dodge Grand Caravan
Image: Own work · CC BY-SA 4.0

2014 Dodge Grand Caravan

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

356

Reports to NHTSA, 2014

Safety recalls

5

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

20

EPA estimate

Known issues

Electrical System issues lead owner complaints (35% of 356 reports), followed by engine (14%).

Electrical System35% · 123 reports
Engine14% · 49 reports
Seats13% · 45 reports
Air Bags10% · 36 reports
Unknown Or Other7% · 26 reports
Power Train5% · 18 reports
Structure4% · 13 reports
Service Brakes2% · 6 reports

+ 14 more component categories with fewer reports.

Share of all 356 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11610631, ODI 10734023, ODI 11599231, ODI 11466395, ODI 11458791.

Individual complaint reports(356)

Showing the 50 most recent reports
Air BagsJul 2026 · ODI 11748325Details +

The airbag compartment in the drivers seat headrest popped open while driving and I have been unable to pop it back in. I was not injured but it scared me and could have caused an accident.

Reported
Jul 2026
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11748325 at NHTSA →
SeatsJun 2026 · ODI 11744931Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated that while entering the vehicle, the front driver’s seat headrest deployed. The contact stated that during the failure the key was not in the ignition, and the vehicle was off. No injury was sustained. The cause of the failure was not yet determined. The manufacturer and local dealer was not yet notified of the failure. The failure mileage was 96,000.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11744931 at NHTSA →
EngineMay 2026 · ODI 11738822Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated that while driving at approximately 30 MPH, the vehicle would lose automotive power and the steering wheel became difficult to veer in either the left or right direction. No warning lights illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the VIN not being included in any recalls. Upon further investigation, the contact related the failure to an unknown NHTSA Campaign number; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.

Reported
May 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11738822 at NHTSA →
WheelsFeb 2026 · ODI 11717075Details +

Tire pressure sensor light keeps coming on I've had the tire pressure sensors replaced with non OEM and now OEM Chrysler parts and vehicle doesn't recognize any of the sensors other than the Left front but all sensors pass when individually scanned vehicle was made with in one week of end date of the safety recall p63 NHTSA 14V-632 mechanic shop found this recall and thinks this vehicle should be included but I can't find a dealership that will honor the recall I have 2 other invoices for this same problem

Reported
Feb 2026
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11717075 at NHTSA →
SeatsDec 2025 · ODI 11707959Details +

The passenger's headrest just exploded.

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11707959 at NHTSA →
Latches/Locks/LinkagesNov 2025 · ODI 11701719Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated that upon entering the vehicle with other passengers, the passenger's side sliding door failed to latch and close securely. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 77,000.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11701719 at NHTSA →
Power TrainOct 2025 · ODI 11695271Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated that while driving at 30 MPH, the vehicle suddenly came to a stop. The RPM increased to 4,000 and then decreased. The brake pedal was depressed to avoid a crash. The contact stated that the transmission became inoperable. The transmission downshifted unexpectedly, and the vehicle bucked for 1/8th of a mile. There was an abnormal sound coming from the transmission. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who determined that the transmission needed to be replaced. The contact called the local dealer, who confirmed there were no open recalls associated with the VIN. The dealer emailed the VIN to the manufacturer. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 79,000.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695271 at NHTSA →
SeatsSep 2025 · ODI 11689968Details +

.....2014 Dodge Grand Caravan...dc: 07-14...approx date of incident:09-12-2025...reported to Dealer and Dodge customer svc @ 1997. Reported on 09 - 24,25,26 - 2025, after researching on you tube and the net and finding other vehicles with same issue, dodge case was opened with NO assistance from dodge at this time! Out of warranty! Dodge is aware of the problem and extended a warranty on the issue up to 10 years/ unlimited mileage...Problem; While driving down the interstate at highway speed my drivers side SEAT BACK HEAD RESTRAINT EXPLODED, almost causing an accident! No warnings, No check engine lights, No airbag lights, nothing just a loud bang and the head restraint slammed forward into the back of my head.....

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11689968 at NHTSA →
Electrical SystemSep 2025 · ODI 11685434Details +

I have a 2014 Dodge Caravan.The van only has 48 k miles. The battery went bad so I replaced the battery. Then the problem started. 1st the car will NOT turn off. I remove the key and the engine is still running and won't turn off. I had to remove the ASD relay which was very hot. Once I was able to shut down ,now the dashboard shows the car in reverse but it is actually in park and won't come out of gear. The check engine light is on, the tire is low light is on, and the car with tire tracks is on,(abs). I looked up recalls and they have had a recall on the fuelpump relay .

Reported
Sep 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11685434 at NHTSA →
Air BagsSep 2025 · ODI 11685447Details +

Passenger headrest airbag went off /exploded open while I was parking the van in my driveway. No one was sitting in the passenger seat so no one was injured. Yes, you can inspect it. I called dodge but they said there were no recalls. No one has inspected it. No warning lights.

Reported
Sep 2025
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11685447 at NHTSA →
Electrical SystemAug 2025 · ODI 11682055Details +

First, the back hatch would just open itself even if you were going 30 miles an hour or under. Had it checked out couldn’t afford the diagnostics so I took out the fuse. Second, there is a ticking in my right back corner. It doesn’t happen when you’re going down the road, but it happens while you’re parked or just starting out. Mechanic friend of mine checked into it we would have to trace the electrical from front to back and again, I cannot afford that. So there’s 135,000 miles on my vehicle now and this happened about six months ago. I forgot there was a place to report it. I’m not very car savvy. Also, I had to replace my entire starting my starter, my alternator, a battery actually too and now I’m going to have to replace the switch for the ignition that’s all happened within one year or less. Just thought somebody should report these each time I fixed an ignition issue, the problem was fixed for at least a month or two and then the next one would happen. Very aggravating.

Reported
Aug 2025
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11682055 at NHTSA →
Latches/Locks/LinkagesJul 2025 · ODI 11672280Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated that the actuator for the driver’s side rear sliding door failed to operate as intended, and the contact was forced to secure the door with a ratchet strap. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the door actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

Reported
Jul 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11672280 at NHTSA →
Latches/Locks/LinkagesMay 2025 · ODI 11662264Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving 30 MPH, the sliding door became ajar. The door was difficult to close or latch securely. There were no warning lights illuminated. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.

Reported
May 2025
Incident date
Feb 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11662264 at NHTSA →
SeatsApr 2025 · ODI 11656923Details +

The passenger side headrest just exploded. It turns out that this is a safety feature that deployed on its own as part of the housing that holds the unit together just apparently broke. Had someone been sitting there, this would have blasted them in the back of the head. There were no warnings or messages. Now I'm concerned the driver side headrest will explode too while I'm driving and I have an exploded passenger headrest thats now not safe for passengers.

Reported
Apr 2025
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11656923 at NHTSA →
Electrical SystemApr 2025 · ODI 11656578Details +

My car shuts down while idling at a stop light. Before that happens, the rpm drops down, the car shakes a bit, and then the engine dies. What could be the problem?

Reported
Apr 2025
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11656578 at NHTSA →
Air BagsMar 2025 · ODI 11651082Details +

Was driving down the highway coming back from Orlando when my air bag light went off. Heard cracking in my head test and all of a sudden it expired and deployed and hit me in the back of the head and almost knocked me out. Made me dizzy and I had my kids in the car. This should not have happend if I was not in a car crash and dodge refuses to fix it. It was faulty without any warning. There are many people this has happend to and the had a extension back in 2024 and to repair them and I never received a letter

Reported
Mar 2025
Incident date
Mar 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11651082 at NHTSA →
EngineDec 2024 · ODI 11628156Details +

The seals in the oil cooler/filter assembly are leaking and causing oil to run down the motor and along the exhaust system underneath potentially causing a serious fire risk. The leak could also cause the engine to seize and pose a risk while driving at highway speeds or in corners. When searching for recalls on the internet it says there isn’t enough vehicles with the problem to trigger a recall. It don’t take long searching to see this is a wide spread well know issue with most all the 3.6 and 3.2l engines. It was a terrible plastic design places in one of the hottest areas of the engine. This issue was so common dodge eventually changed to design of the cooler to correct the safety issue and it was so prevalent on all these engines. The fix is fine but it has left all these other vehicles on the road with the unsafe design flaw. I really can’t understand why an issue as well known, common and serious has been allowed to remain without a recall, especially given they have an updated replacement part available to correct the issue. I can’t help but wonder if this issue was on an import it would have had a recall years ago but because it’s a US manufacturer is getting swept under the rug. Please do the right thing and look into the issue, especially as common as it is. I can’t even get an inspection sticker on the vehicle because is unsafe and doesn’t meet the standard for a Maine inspection, so there is no way one can argue it isn’t a safety issue.

Reported
Dec 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11628156 at NHTSA →
Electrical SystemNov 2024 · ODI 11623095Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed at night, the vehicle lost motive power. No warning light was illuminated. The contact was able to restart the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 178,000.

Reported
Nov 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11623095 at NHTSA →
SeatsOct 2024 · ODI 11619389Details +

While driving in the parking lot of my kids school to drop them off in the morning, I heard a loud noise and felt something hit me in the back of my head with some force. It was not painful, but was actually very uncomfortable. I stopped in the parking lot to see what it was. I noticed that my driver side headrest was out of place (the fabric portion was popped forward) away from the plastic backing. I could see the the springs inside the headrest. My husband used a zip tie to pull the headrest back together. My vehicle was not in any accidents to cause this to happen. I did not take it to a dealer to inspect, as it just occurred. There were no warning signs/lights. It was very unexpected and abrupt. No one was injured, but my head was actually uncomfortable and I very glad that I did not have my son driving at the time, as he could have been injured due to the spring loaded force.

Reported
Oct 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11619389 at NHTSA →
Latches/Locks/LinkagesOct 2024 · ODI 11617685Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated while operating the vehicle, the passenger’s side electronic sliding door locking mechanism malfunctioned and erroneously unlatched. Additionally, on several occasions, the sliding door failed to unlatch, and the door could not be opened. The contact stated that occasionally while driving at undisclosed speeds, the message that the door was not latched securely was displayed. During the failure, the interior roof light remained illuminated, and the vehicle would not lock as intended. The battery was disconnected and reconnected to correct the failure. The vehicle was taken to the local mechanic who diagnosed that the siding door locking mechanism was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 235,000.

Reported
Oct 2024
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11617685 at NHTSA →
Traction Control SystemSep 2024 · ODI 11615608Details +

The contact's mother owns a 2014 Dodge Grand Caravan. The contact stated that after shifting into drive(D), the vehicle failed to accelerate upon depression of the accelerator pedal. The contact stated that the check engine and traction control warning lights were displayed on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where the contact was informed that the fuse box in the engine had melted. The vehicle was not repaired and remained in the possession of the mechanic. The manufacturer was not notified of the failure. The failure mileage was unknown.

Reported
Sep 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11615608 at NHTSA →
Electrical SystemSep 2024 · ODI 11613649Details +

I have a problem with fuel pump circuit .it stays open and drain the battery after I shut the car off ,the problem with the fuel pump rely witch s integritated in the TIPM, to solve the problem I have to replace whole TIPM wich is cost $1070. All Dodge Grand Caravan model 2010 to model 2020 have same problem . Please liste this problem as a recall. Thanks for understanding.

Reported
Sep 2024
Incident date
Jan 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11613649 at NHTSA →
Unknown Or OtherAug 2024 · ODI 11611281Details +

Sliding door actuator failed causing the door to remain in the locked position and no way to unlock. The actuator arm broke off due to inaffective connection and therefor without cutting a hole in the door it cannot be opened

Reported
Aug 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11611281 at NHTSA →
Electrical SystemAug 2024 · ODI 11610631 · crashDetails +

Hello,my concern is safety and All of the recalls,have never been sent to my mail/honored.There seems to be safety issues with the 2014 Dodge Grand Caravan engines,transmissions,tp sensors,door bend agitator.Theres more but Id rather have a safe healthy outcome.Also my vehicle accelerates at a un safe speed of over 80 mp when at 30 mpg without my foot even being on the pedal??? Oh my not safe,and police have to help stop vehicle on freeway with 5 lanes of ongoing traffoc very unsafe and scarry.Please help get these issues fixae asap .Thank you

Reported
Aug 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
Crash
Open ODI 11610631 at NHTSA →
Electrical SystemAug 2024 · ODI 11609895Details +

The vehicle suddenly shuts down while driving creating a dangerous situation. The dealership diagnosed it as a faulty ignition switch and said it is common and that there was the same issue on previous generation of caravan that was recalled. I have it scheduled for replacement and will ask for the old part back.

Reported
Aug 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11609895 at NHTSA →
SeatsAug 2024 · ODI 11607242Details +

The head rest popped out for no reason. I noticed it when I got into the car.

Reported
Aug 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11607242 at NHTSA →
Air BagsJul 2024 · ODI 11601823Details +

As I was driving down the road, doing about 40-45 mph, the airbag in my driver's seat headrest deployed. I was jolted forward and suffered neck and back pain, as well as a headache. Due to the neck and back pain, I had to visit the ER and have a CT scan done. There were no lights on the dash at the time of this happening to indicate it was going to malfunction. This has not been investigated yet, as it happened over the weekend but I will be reporting to the manufacturer as soon as they're open as well.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11601823 at NHTSA →
Electrical SystemJul 2024 · ODI 11599231 · fireDetails +

Vehicle started on fire while parked. It was a total loss. The auto shop reported that the fire started due to faulty wiring under the driver side seat. Specifically, related to the harness wiring. Thankfully this didn't start while I was driving. I have seen other reports on this website for similar fires on the Dodge Grand Caravan AND an actual recall for the Crysler Town and Country for similar fires related to faulty wiring. That vehicle is almost identical to the dodge grand caravan. Something need to be done before a loss of life incident...I reached out to Dodge to notify them, and an investigator sent me a same day email that Dodge is not responsible. I only had 65,000 miles on this 2014 DGC and took great care of it.

Reported
Jul 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
Fire
Open ODI 11599231 at NHTSA →
SeatsJun 2024 · ODI 11595584Details +

I bought this van the previous owner told me that the headrest deployed at an unknown time while the vehicle was parked and no one was in it. Since owning it a few months ago the other headrest deployed. This also happened while the van was parked in my driveway and no one was in it.

Reported
Jun 2024
Incident date
Jan 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11595584 at NHTSA →
Electrical SystemMay 2024 · ODI 11587056Details +

Both sliding door lock actuators buzzed and stopped functioning properly, causing them to need to be replaced. This has been difficult to have the doors close and get the kids in and out. Tpms failing, pressures correct on newer tires light keeps coming on.

Reported
May 2024
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11587056 at NHTSA →
Service BrakesJan 2024 · ODI 11568217 · crash · 2 injuriesDetails +

On 7/1/2023 my vehicle began to malfunction while driving - power was flickering with EMC drive error flashing. When this happened, I was at a complete stop in traffic, so I put it in park, then restarted. Everything seemed to be fine, but I was cautious. The same thing happened again, so I pulled into a parking lot and went inside a store for a few minutes. I got back in the car, started the vehicle, then before pulling out into traffic, the center console reported a flashing error again, so I put it in park and restarted again, put my hazard lights on, then pulled away. I was consciously trying to stay a few car lengths behind vehicles ahead because I was nervous about what was going on and just wanted to keep away from other vehicles. I made it to an intersection where there was a red light with 2 cars ahead of me. I began braking and decelerated to around 5 MPH and within 30 feet of the vehicle in front of me when the vehicle lost power to the brake. I don’t recall if the steering also went out. I hit the bumper of the car in front of me, and her car was pushed into the car in front of her. Fortunately, I did not sustain any injuries. My airbags did not go off. My confidence in this equipment is seriously affected. How will I know this will not happen again? I could have died or taken the lives of other people. I requested that the company MobilityWorks not make any repairs to the vehicle until they explain the origin of the problem. Instead they replaced parts and stated they could not replicate the problem--it took them 6+ months to return the vehicle to me & the headlights do not even work. They refuse to inform me of what the malfunction was but cite neglected vehicle maintenance. I can document consistent vehicle maintenance. I refuse to drive this vehicle as it is clearly compromised. They aren't being transparent and should be required by law to notify disabled individuals including veterans of this risk. These modified vehicles are death traps!

Reported
Jan 2024
Incident date
Jul 2023
Mileage
Not provided
Outcome flags
Crash 2 injuries
Open ODI 11568217 at NHTSA →
SeatsOct 2023 · ODI 11552559 · 1 injuriesDetails +

Driver's seat headrest suddenly deployed while driving. I contacted Dodge they haven't replied yet. From what I'm reading there are numerous vehicles with same issue. I was very startled, distracted from surprise and have a sore neck.

Reported
Oct 2023
Incident date
Oct 2023
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11552559 at NHTSA →
EngineOct 2023 · ODI 11549154Details +

Symptoms and Unknown: There are numerous reports of the oil filter housing that is prone to cracking which causes the engines in 3.6 Pentastar V6 engines to leak oil. This engine issue affects the 2011 and newer Grand Caravans with the said engine. My sister has had to replace this part twice now (Every other year - She replaced the last one two years ago) in her Grand Caravan SE. The symptoms which leads us to know that this is the problem is the vehicle develops a really bad oil leak and the oil level ends up being a quart low. The same symptoms happened when the first part was replaced prior to the part that needs to be replaced now. My sister was informed that the part she put in last time is not a definite fix as the said part could malfunction and crack again. This is a defect of the design of this engine that needs to be recalled and replaced with the new part free of charge that is also an updated part that is different than older parts that will not break. This is a SAFETY HAZARD as my sister has two small children and they could wind up on the road or interstate broken down. RECALL or TSB (TECHNICAL SERVICE BULLETIN) is needed from Chrysler.

Reported
Oct 2023
Incident date
Oct 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11549154 at NHTSA →
SeatsAug 2023 · ODI 11540778Details +

Passenger side front headrest deployed for no reason while vehicle was parked.

Reported
Aug 2023
Incident date
Aug 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11540778 at NHTSA →
SeatsAug 2023 · ODI 11536671 · 1 injuriesDetails +

While driving with my three daughters in the car, the driver side headrest activated and hit me in the back of the head. This was random and no warning was given. As a result the headrest deployed and it cannot be fixed/put back. I currently have a strong headache and am still feeling a little dizzy after the incident.

Reported
Aug 2023
Incident date
Aug 2023
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11536671 at NHTSA →
StructureJul 2023 · ODI 11535226Details +

Driving down highway. Rear spoiler flew off.

Reported
Jul 2023
Incident date
May 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11535226 at NHTSA →
EngineJul 2023 · ODI 11534650Details +

Like the other hundreds of thousands 3.6 Litre V6 engines with the notorious oil filter housing/oil cooler oil leak, mine just started at 120,000 miles. I'm the only person to ever change the engine oil and oil filter in this vehicle. I have always torqued the oil filter to spec (18 ft. lbs). There should be a recall on this faulty part.

Reported
Jul 2023
Incident date
Jul 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11534650 at NHTSA →
SeatsJul 2023 · ODI 11534199Details +

My family and I were on a hike in the mountains, and when we got back to our car, the drivers headrest had popped out of itself. We tried to see if we could fix it, but it busted out with such force that it broke parts. When I looked this up, it appears that this is a pretty common occurrence with our make and model, and others have actually had it happen when they are in the seat and been injured! Thank God we weren’t driving through the mountains when it happened! This is a serious issue and I couldn’t believe that nothing had been done to create a recall, especially after finding a report about the same issue with the same vehicle online from October 2019 (almost FOUR years ago) by [XXX] , stating that the government was researching this issue after several people were injured. Apparently this is a safety feature that is built to prevent whiplash in an accident, but is activating without provocation in many vehicles, if it’s not offsetting whiplash, could this not CAUSE whiplash?! This needs to be addressed as a recall and fixed for others before it causes a serious car accident (if it hasn’t already) or kills someone. This is completely unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Jul 2023
Incident date
Jul 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11534199 at NHTSA →
EngineJul 2023 · ODI 11532837Details +

Ignition module failed, causing van to stall while driving. The stall forced the vehicle to lose power steering and it had to coast over to the shoulder to get out of traffic, this could’ve resulted in a crash or blocking traffic. This happened twice, once during a very hot day. The van was able to restart after about 30 minutes and finished the short distance to the destination. The second time was at night when temps had cooled 20 degrees and it stalled at approximately the same distance it had traveled the first time. That time it was not able to be restarted and had to be towed to a repair shop, where they tested and replaced the ignition module. No warning lights or indicators went off either time prior to the engine stall. The check engine light did not come on until the second time when it would not start again.

Reported
Jul 2023
Incident date
Jul 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11532837 at NHTSA →
Air BagsJun 2023 · ODI 11527248Details +

Airbag light came on passenger side on door trying to see if it was recalled at all. No accident in this van is it supposed to do that. Was being getting the van worked on.

Reported
Jun 2023
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11527248 at NHTSA →
EngineMay 2023 · ODI 11523535 · crashDetails +

The contact owned a 2014 Dodge Grand Caravan. The contact stated while her daughter was driving at approximately 55 MPH the vehicle stalled. The contact stated that the daughter lost power steering and crashed into a highway barrier on the passenger side. The contact stated that the damage was from the front fender to the rear fender. The contact stated that all the air bags had deployed. The contact stated that the daughter did not notice any warning lights. The contact stated that she had experienced the vehicle stall failure and that failure was intermittent and had occurred while she had been driving on three separate incidents. The contact stated that the police were on the scene and issued a report. The contact's daughter was not taken to a hospital emergency room and was only shaken up. The contact advised that the vehicle was towed to an impound lot. The contact was advised by the police that the vehicle was a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

Reported
May 2023
Incident date
May 2023
Mileage
Not provided
Outcome flags
Crash
Open ODI 11523535 at NHTSA →
Electrical SystemMay 2023 · ODI 11519995Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated the key fob remained stuck in the ignition. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown component on the dashboard to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.

Reported
May 2023
Incident date
Mar 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11519995 at NHTSA →
Air BagsMay 2023 · ODI 11519878Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated that the SRS warning light was illuminated. The vehicle was taken to an independent mechanic and the mechanic rewired of the air bag wiring harness, but the failure reoccurred. The vehicle was taken to the independent mechanic a second time, and the mechanic stated that the wiring harness needed to be replaced and advised the contact to reach out to the local dealer. The dealer was contacted, and the dealer stated that the wiring harness was being redesigned because the older model was not functioning correctly. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 80,000.

Reported
May 2023
Incident date
Feb 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11519878 at NHTSA →
SeatsApr 2023 · ODI 11518310Details +

The driver's side headrest popped forward. OK one day, then when I got in the car the next it was popped forward pushing it against the back of my neck (thinking it was 4/14/23). Looks like the plastic hooks, or plastic parts just broke. I'm 75 years old, 6"3" tall. Very uncomfortable. I am very happy that the thing didn't explode when I was driving the car. I thought my 2014 Grand Caravan was a safe car. Have less than 128,000 miles on the car. Took it to the local Dodge dealer in Whiteville today (4/21/2023), and was told by the service manager that I was responsible for fixing it (at minimum part would cost $135 + tax, then installation - OR MORE). Told it was a common occurrance. BUT IT WAS ON ME. I have not had any wrecks, speeding tickets, or any bump ups. Now I no longer feel safe in this car. NO WARNING LIGHTS CAME ON. I would like responsible parties from Chrysler Motorrs to inspect my car. Planning on zip tying the other headrests for fear of it blowing up too.

Reported
Apr 2023
Incident date
Apr 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11518310 at NHTSA →
SteeringApr 2023 · ODI 11518338Details +

In October 2022 I was driving down a residential road and slowed to turn into a parking lot and all power was lost. Was able to safely maneuver car and stop in parking lot. Put car in park, turned off the ignition. Restarted car, seemed ok. Mechanic said nothing was wrong. Now it’s happened twice more (April 14th and 17th, 2023). Once when trying to accelerate and merge onto a highway, once when slowing down to turn into a driveway. Both times the van just seemed to shut down and lose power. Steering became very difficult. Both times van restarted and continued driving after the incident. Waiting on word from mechanic to see what may be wrong.

Reported
Apr 2023
Incident date
Apr 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11518338 at NHTSA →
EngineMar 2023 · ODI 11510778Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated that the engine was making abnormal ticking sounds while driving at various speeds, and while at a complete stop. There was no warning light illuminated. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 140,000.

Reported
Mar 2023
Incident date
Dec 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11510778 at NHTSA →
Electrical SystemNov 2022 · ODI 11492650Details +

The vehicle has shut itself off multiple times. It is seemingly random and happens without warning. It has happened when driving at slow speeds but it has also happened when driving at speeds of up to 60 mph and the vehicle loses power. We need to maneuver through traffic while coasting to the side of the road with no power steering available until the car is restarted. The dash goes blank and the car is rolled to a stop. The key is turned off and back on and the car drives as if nothing is wrong. It has been brought to a mechanic and dealer. No one has successfully duplicated the issue and there is no code issued after it happens.

Reported
Nov 2022
Incident date
May 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11492650 at NHTSA →
Engine And Engine CoolingOct 2022 · ODI 11490012Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated while driving up a hill, the vehicle failed to accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was repaired but continued to experience the failure. The contact then took the vehicle to an independent mechanic, where it was diagnosed with needing the catalytic converter to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated he had replaced the catalytic converter four times. The manufacturer had been informed of the failure. The failure mileage was approximately 73,000.

Reported
Oct 2022
Incident date
Feb 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11490012 at NHTSA →
EngineOct 2022 · ODI 11487879Details +

The contact owns a 2014 Dodge Grand Caravan. The contact stated that the check engine warning light illuminated and the vehicle would shake while idling. The vehicle was initially taken to an independent mechanic where both the spark plugs and ignition coils were replaced; however, the failure persisted. The vehicle was then taken to a dealer and the mechanic discovered that there was a misfire in cylinder #2 which had led to engine failure. The manufacturer was notified of the failure and the contact was informed that an investigation into the failure would be forthcoming. The vehicle was not repaired. The failure mileage was 99,924.

Reported
Oct 2022
Incident date
Sep 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11487879 at NHTSA →
SeatsSep 2022 · ODI 11484572Details +

Headrest deployed while driving without warning or any accident occurring.

Reported
Sep 2022
Incident date
Sep 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11484572 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(5)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

TiresAug 2014 · 14V632000Details +

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured March 20, 2014, to April 22, 2014, and 2014 Jeep Wrangler vehicles manufactured March 21, 2014, to April 22, 2014. Due to a software error, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."

Risk: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will reprogram the TPMS module, free of charge. The recall began on October 23, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P63.

Open full NHTSA recall record →
Electrical SystemJul 2014 · 14V234000Details +

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Risk: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Open full NHTSA recall record →
Visibility · 16V044000Details +

FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

Risk: If the windshield dislodges during a crash, there is an increased risk of occupant injury.

Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.

Open full NHTSA recall record →
Equipment · 17V824000Details +

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Open full NHTSA recall record →
Equipment Adaptive/Mobility · 25V876000Details +

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

2 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

Crash-test ratings

2014 Dodge Grand Caravan VAN FWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Grand Caravan3.6L 6-cylFront-Wheel Drive172520
Grand Caravan3.6L 6-cylFront-Wheel Drive172520

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

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Compare the year-by-year record

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2014 Dodge Grand Caravan: frequently asked

What does the complaint record show for the 2014 Dodge Grand Caravan?

Owners filed 356 NHTSA complaints about the 2014 Dodge Grand Caravan. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2014 Dodge Grand Caravan?

The most-reported problem areas are Electrical System (35% of complaints) and engine (14%).

How many recalls does the 2014 Dodge Grand Caravan have?

5 recalls have been issued that affect the 2014 Dodge Grand Caravan, covering components such as tires. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2014 Dodge Grand Caravan get?

The EPA rates the 2014 Dodge Grand Caravan at 20 mpg combined.