2010 Dodge Grand Caravan

The contact's friend owns a 2010 Dodge Grand Caravan. The contact stated that when the vehicle was started, the vehicle almost immediately shut off. The contact stated that several unknown warning lights were illuminated, then turned off. The contact stated that a single flashing red dot remained displayed. The vehicle was driven to an independent mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same mechanic who determined that the 12-Volt battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not taken back to the mechanic; however, the vehicle could no longer able to be started. The contact had researched online and related the failure to NHTSA Campaign Number: 14V373000 (Electrical Systems, Air Bags); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 140,000.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while attempting to start the vehicle with the key fob, the vehicle failed to start. The contact stated that the failure was a persistent failure. The vehicle was towed to the dealer, where it was diagnosed with a failed WIN switch module. The contact was informed that the WIN switch module needed to be replaced. The vehicle was not repaired. The dealer referenced an unknown recall with a similar failure; however, the VIN was not associated with a recall for the failure. The contact was informed that the VIN was not included in the recall. In addition, the contact stated that the vehicle was taken to an independent mechanic, and the key fob was replaced three times. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Reported

Oct 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

the driver side window components made lots of noise then the window fell down into the door causing me to need a motel and find a window repair shop as I was traveling from NY to Georgia when this happened, the resulting bills were close to $1000. yes it is available for inspection I am [XXX] was [XXX] and this $ issue is very simply a terrible burden to my life, luckily I had a credit card with me that I could use but paying that balance will be a time consuming endeavor on the little I live on financially. the component was inspected by the glass repair shop as it was being torn apart to be fixed. no warnings were provided only horrible noise from the door just before the window dropped the next time I went to use it. The last Dodge Grand caravan I owned was a 2005 and I had it 6 years with minimal expense so when I found this one, a 2010 with no power doors it was ideal for me financially or so I thought, has caused considerable problems in my financial life and now I am too scared to go back to NY with it for fear of the other windows breaking. I got a motel room because a storm was impending, called window repair shops in Chambersburg va, the second one I called said bring it over, it was the weekend before July 4th of 2025 and I was very lucky to get the help as the shop owner was leaving for a week vacay soon, they ordered the part from the nearby dealership, but it cost me $583. for the part plus repair, truly devastating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Jun 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

Crash

Front passenger seat headrest deployed for no apparent reason at all . This is a severe safety hazard that can result in severe injury or death as there are sharp parts that could pierce into the passengers head . I have had no help from Chrysler Dodge . I have emailed 3 times with no response and also called several times and they say there is no recall for my vin and warranty is expired . This not a warranty issue , this is a safety concern that could cause severe injury or death and needs to be corrected immediately. I have not had any warnings it just popped off for no apparent reason . No police or insurance representative were necessary there was no accident at the time of this incident .

Reported

Feb 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated while the vehicle was parked, the ignition became inoperable. The contact was unable to turn off the ignition with several unknown warning lights illuminated. The contact was not able to remove the key fob from the ignition. The contact removed the battery to turn off the vehicle and remove the key from the ignition. The vehicle was towed to the contact’s office. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. Parts distribution disconnect.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Caravan. The contact received notifications of NHTSA Campaign Numbers: 20V396000 (Air Bags, Steering) and 14V373000 (Electrical System, Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The ignition lock cylinder is giving out and has on numerous occasions left me my wife and my [XXX] and [XXX] stranded in random places in the cold. When I did the research I found that 2010 dodge grand caravans has a recall for this part do to a faulty node. How I know it’s the ignition lock cylinder is the key gets stuck in the ignition and won’t start the car or any electrical stuff like the odometer to light up or any other electronic stuff. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while the vehicle was parked, while attempting to roll down the window down the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the independent mechanic where it was diagnosed and determined that the wiring harness and window switch had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V234000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed contact that the vehicle was repaired under the recall in 2016. The failure mileage was 145,000.

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The win modules failed, engine shut off while driving. Yes. Not been inspected. No warnings

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

We've had two separate incidents a few months apart where a tire suddenly feel off the vehicle. In both instances, the studs had been sheared off. Then, last week, a 2009 Chrysler Town and Country lost a wheel that hit my house. I checked the vehicle, and the studs were sheared off that one as well. Google turns up a studs recall for the 2012-2021, but that recall doesn't go far enough back.

Reported

Oct 2024

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

Was going to pick a friend up from the airport, stopped at the gas station because the van suddenly started handling funny, and noticed 4 wheel studs were sheared off. Had to tow the vehicle to the shop.

Reported

Oct 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

When you are driving all of a sudden it just won't go forward and it has slipped into neutral. You have to find a place to coast so you can shut it off and restart it then it will go again. You never know when it's going to do it so it's very dangerous because there is not always a place to pull over. I have to put my flashers on and hope everyone goes around. I took it to repair place and they were unfamiliar with this happening. It does this from 1 to 4 times a day.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

While driving, rear driver side sliding door opened and continues to do so.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

When I’m driving my blinkers and windshield wipers turn on and off randomly and the stereo shuts off ac quits working and the windows lock and can’t be rolled down and when I’m at idle it has very loud ticking noise coming from dash board I think it’s the middle area behind stereo this happens multiple times a day and some days it doesn’t stop till vehicle is turned off and I’ve also noticed that hitting bump in road seem to make the issues worse all of the above mentioned happens together at same time

Reported

May 2024

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

Without warning the car completely shuts off. This is very dangerous because it happened on the freeway (luckily the cars slowed down behind me). It is intermittent and two different mechanics have not been able to detect the problem. Was there a recall on this issue? What can be done to make this vehicle safer to operate. This has been going on for about 2 years.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated that after turning off the vehicle, the ignition key was stuck in the ignition switch. The contact stated that the failure recurred intermittently. The contact stated that the failure was draining the battery and causing the rearview camera to become inoperable. The contact related the failure to NHTSA Campaign Numbers: 11V139000 (Electrical System) and 14V373000 (Electrical System, Air Bags). An unknown dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that an unknown recall repair had already been performed on the vehicle. The failure mileage was approximately 71,000.

Reported

Mar 2024

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The ignition switch is faulty and extremely dangerous. The module that is defective is called the WIN module or Wireless Ignition Node module. Over 1 million dodge and Chrysler cars between 2008 and 2010 were recalled for this issue but when I called the local dealer for my 2010, they claim my car does not have the issue. I had the same exact issue with my 2008 and it also was claimed not to be covered which cost me over $600 to repair. What is the issue? Well, the car will spontaneously turn off while driving and or go into the accessory mode. This is extremely problematic because it is happening at random and is unexpected. In addition, the key then requires the driver to force it into the hole using extreme pressure to get it re-started. I feel that not enough of these were recalled as I have the exact problem (twice now on both my Vans) as described in R03 / NHTSA 14V-373. Since I keep my cars longer than most, this it seems entirely possible that the issue shows up later as the car ages. Incident can be re-produced at will with slight manipulation and happens at least once per week without trying to force the issue.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power and shut off. The failure also occurred while driving over a bump in the roadway at low speeds. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign: 11V139000 (Electrical System). The failure mileage was approximately 160,000.

Reported

Dec 2023

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

Was hit in the side and in my Dodge minivan the side curtain airbags never deployed. The van was a total loss so was the car that hit me and his airbag did deploy. I did injure my lower back and shoulder.

Reported

Oct 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

Crash 2 injuries

The contact owns a 2010 Dodge Grand Caravan. The contact stated that the vehicle failed to start. The contact stated that he had replaced the starter and the battery; however, the failure persisted. The dealer was notified of the failure and informed the contact that the failure could be related to NHTSA Campaign Number: 11V139000 (Electrical System); however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

Reported

Sep 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

Drivers side sliding door locked closed cannot open.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

Many 2010 Dodge Grand Caravans were covered under a recall for a failed WIN module (NHTSA Campaign Number: 14V373000) in which the key can move to the off or accessory positions. Though our Grand Caravan is not covered, our WIN module has failed in the same manner as those covered in the recall. The van and WIN module was inspected and diagnosed by our local Chrysler, Dodge dealership. Keys have been loose in the WIN module and indicator lights related to the failure of the WIN module come on intermittently due to the electrical issue caused by the failed WIN module.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

At approximately 70 MPH on the highway, a loud thumping noise was heard near the passenger rear area. Vehicle was rocking back and forth and became very unstable to drive safely. Tire pressure was checked and confirmed to be at 38 PSI. However, upon observation, the tire was shaped into a oval with a marked bulge in the tread on one side of the tire. 225/65 R16 SL

Reported

Aug 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

vehicle hard starts when key in ignition and turned to on position vehicle does not always start when key in ignition vehicle engine shuts off for no reason while driving in traffic I have taken it to the dealer in my area they say there is no recall on it I have asked them to replace my gear selector and ignition switch they said it would be $1100 and I paid that but all they did was grease the pin in the gear selector and charged me the $1100 anyway and I'm still experiencing the same issues continually happens spiratically

Reported

Jul 2023

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

I took my vehicle in for a alignment today at Mavis Tire and was told as follows. The real axel is at .35 and it is supposed to be at .05. The mechanic said this is the reason that my tires keep wearing out on the back end of my vehicle. He also stated that he tried to fix the problem but was unable to. He stated that he was unsure why it is like that because it is not supposed to be.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. While the vehicle was coasting, the contact was able to place the transmission shifter into neutral(N) and restart the vehicle to continue driving. The failure recurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 53,700.

Reported

May 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle was losing motive power intermittently. The contact stated shifted to park(P) and turning off and restarted the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel lines, spark plugs, and throttle body needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to a local dealer, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced. The contact was made aware of NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The failure mileage was unknown. The VIN was unavailable. The consumer stated that they paid out of pocket for repairs according to the recall.

Reported

May 2023

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated that after starting the vehicle, the vehicle almost stalled. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that several attempts were needed to start the vehicle. There was no warning light illuminated. The contact had taken not the vehicle to a local dealer. The vehicle had not been diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

Reported

Feb 2023

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 40 MPH, unknown warning lights illuminated, and the vehicle lost motive power and stalled. The contact was able to pull over to the side of the roadway. The contact waited for the engine to cool down and then restarted the vehicle. The vehicle then started operating normally. The vehicle was taken to the dealer however, the contact was unsure what was replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted and stated that the vehicle needed to be diagnosed at the dealer. The failure mileage was 140,000.

Reported

Feb 2023

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

While driving power would shut off, everything shuts down for 2 seconds, and then goes back on. Does this sometimes 10 times within 15 minutes of driving. Then twice already after buying new battery (I thought it needed one because it would not even crank, had all lights, etc. But wouldn't start) it would not start till after 8 attempts, would start right up and drive with no issues. I searched online with people having same exact issues. I called Dodge and they said my van did not have a recall. I don't understand why if my van is having same issues.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

When driving down the highway, the engine may randomly turn off. Turning the key will usually turn the engine back on. When this occurs, all power to the vehicle is turned off until it is restored by moving the key. It is obviously a faulty ignition switch, but apparently there is no current recall for this problem for my vehicle. Other 2010 Grand Caravans have been recalled and repaired due to this problem in the past, but not mine. This issue should be addressed by FCA immediately!

Reported

Jan 2023

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

Interior panel lights will dim and flicker, headlights dim, radio will lose power, cabin fans for air conditioning will slow then the engine dies. This can happen while idling or driving at highway speeds without warning. When the engine dies all power steering is lost and braking and control is extremely difficult. After stopping the gear shift will not move into park and the key will not move to the off position for several minutes. Diagnosis narrowed this down to the TIPM. It was replaced and the issue stopped for 6 months then reoccurred. TIPM replacement again fixed the issue. Obviously the TIPM's have a defect and has been widely reported. Major issue is that only remanufactured TIPMS are available from the same defective build. Dealer charges over $1000 for the part and more to install it. There should be a class action lawsuit on this obvious dangerous defect that has not been addressed by Dodge.

Reported

Jan 2023

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated the tv installed in the middle of the ceiling failed to stay up as needed. The contact's grandson was cut on his head due to the failure. No medical attention was needed. The contact inquired about the failure with the dealer, who confirmed there was no recall regarding the failure. The contact was unsure of a diagnostic result for the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 187,000.

Reported

Dec 2022

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

When attempting to start the vehicle, ignition key inadvertently moves into the "Off" position, turning the engine off suddenly. If this safety issue occured while driving, it would depower various key systems including the airbags, power steering, and power braking. In the event of a crash following an accidental rotation of the key, the airbags would fail to deploy causing serious injury or death. The dealership is aware of this problem now and confirms this is a significant safety issue, but that their hands are tied unless Crystler helps. L25 is the known safety recall for the 2010 Dodge Grand Caravans- build dates 3months less than ours- July 2010 verses Oct. 2010. With our Dodge experiencing the same issue and safety concerns as the recalled ones, we then called Crystler at (800) 853-1403 to report the issue and advocate for the repair and/or extension of the recall. An employee named Myah said "there's nothing we can do b/c recall is VIN specific and doesn't show yours as being recalled for this issue". I asked to speak with a supervisor to further discuss how to get the recall extended to our VIN, as the same safety issue is occuring, and the rep was very dismissive and told me "they were sorry they could not help and "no one is available at this time". I told her I didn't mind waiting on hold so the issue could be properly reported and addressed with a supervisor. She put me on hold again and then said "a supervisor can call you when they are available", but then she did not even ask for my phone number. I do not trust that she was acting in our best interest and feel she was being negligant. No one has called back. Please help. We are writing to #1) inform you of this safety issue #2) inform you of the known recall to address this safety issue- does not currently extend to our manufacture month #3) report Crystlers negligence in responding to this safety issue #4) to respectfully request a safety investigation should our VIN not be added to this

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

The engine shut off while driving. This has happened with my wife and myself over 20 times. I can shift it into neutral and restart the car. Sometimes it takes 2-3 times to start the car (again). One time I was going down a hill on a curve about 30mph and it shut down. I could barely turn the steering wheel manually to prevent me crossing the double yellow lines into another car. This could be very dangerous! I have not gotten around to taking it to a dealer 60 miles away. My car has not been inspected by anyone yet. There were no warning lights or messages or any other symptoms of the problem prior to the failures.

Reported

Apr 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

Engine has shut off while driving, van 2010 dodge purchased used from dealership @ 98,000 miles less then a yr ago. While driving dinging noise can be heard all gages go crazy and all lights come on from dashboard. This has occurred many times, my biggest fear is causing an accident while my children are with me. Van was taken in for service at local dealership, after a week I was told that there was no issue with the van. The frustrating part is this problem is not constant, and I can go weeks without any problems. Two days after pick from dealership problems started up again. Maybe a second trip to the dealership will give me some answers. I shouldn't be afraid to drive my van, but every time I get behind the wheel that is what if feel. This single mom can't afford to replace the van

Reported

Mar 2022

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving at various speeds, the lost motive power and stalled without warning. After restarting the vehicle, the vehicle operated as intended. The cause of the failure was not yet determined. The local dealer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The contact indicated the vehicle had experienced the failure listed in the recall. The manufacturer was not yet contacted. The failure mileage was 147,591

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The manufacturer was contacted and the contact was informed that the VIN was not included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) even though the manufacturer had linked the failure to the recall. The contact stated that the vehicle would turn off with the slightest touch while the key was in the ignition. The vehicle was not repaired. The failure mileage was approximately 101,000.

Reported

Mar 2022

Incident date

Apr 2017

Mileage

Not provided

Outcome flags

None reported

Ignition switch would not turn off completely, key could not be removed. Ignition switch in this position disables shifter, too. Can't shift gears or get out of park without lifting hood and disconnecting shift cable from transmission. Once you stop and shift to park, say to check a tire, your car is immobilized leaving you at the mercy of traffic, thieves, and vandals Changing module behind switch said to cost $900, but when changed old key will not work, $200 for one new key, then Shifter needs to be replaced $850. So ~$1950 to fix, all the fault of anti-theft system which turns out to be a thief itself to the owner; this is the 4th anti theft system I've had fail in the last 12 years, all were >$500 repairs. I think the benefactors of these systems, the insurance companies, ought to be responsible for keeping them working, otherwise they are just shifting the burden to the vehicle owners, making the insurance companies the defacto thieves.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

The ignition switch will just randomly cut off when driving. If you bump the keys, or hit a pothole or a bump in the road the ignition will kill the car. There was a recall for this type of problem on these vehicles in the past however my car was not included even though it has the same problem. No warning just dies, pulling into traffic, driving, turning it does this every day. It doesn't matter, it is scary to drive because you could get hit so easily if your car just turns off. Also when cranking it it will sometimes get stuck on the starting position and makes a crazy sound because it's stuck, please please please expand the recall to include my vehicle.

Reported

Feb 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

There was no warning. The vehicle just shut off. I replaced the battery and had alternator checked it is fine. If I drive on a side road or hit a bump in the road, the van shuts off. I have no brakes or steering. I called the recall number and they said it is not on the recall list. My van was made in 09/2009. Maybe there are others not on list. I just bought the vehicle, maybe that is why they sold it. Please help me.

Reported

Jan 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and Brent Brown Chrysler Jeep (1825 N University Pkwy Provo, UT 84604) were made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Dec 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2010 Dodge Grand Caravan. The contact stated while driving 45 MPH, the brake pedal was depressed however, the brakes failed to operate causing the vehicle to rear-end another vehicle. There was no warning light illuminated. The passenger-side airbag deployed upon impact; however, the driver’s side air bag failed to deploy causing the contact to impact the steering wheel. The contact was taken from the scene to a hospital and was treated for bruising to both knees and head. No other injuries were reported from the accident. A police report was filed. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. A VIN search showed there were two open recalls on the vehicle; NHTSA Campaign Number: 14V234000 (Electrical System) and 20V396000 (Air Bags, Steering). The dealer nor the manufacturer had been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 220,000.

Reported

Dec 2021

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

Crash 1 injuries

Passenger side rear sliding door lock actuator makes a grinding or buzzing noise when unlocking and does not lock, when door lock is pressed.

Reported

Oct 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle to regain power. Sometimes the contact had to attempt to restart the vehicle several times. The contact contacted the dealer who confirmed that the vehicle was not included in NHTSA Campaign Number: 11V139000 (Electrical System). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 131,000.

Reported

Sep 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

Vehicle accelerated rapidly, from around 20 mph to excess of 70mph. When brakes were applied no effect was noticed. Pumped brakes and became to stiff to push down, speed continued to climb. Rpms at max. Tried to put in neutral but panicked and put in reverse. Causing a slamming halt and loud noise. Engine became so loud I thought it might explode. Tried to put in neutral and symptoms continued. Shut off engine, restarted, symptoms continued. Less than 1000 ft from home a s was hoping to to get in driveway, put and drive and it peeled out, engine still revving, brakes still stiff. Shut off and wait several minutes. Restart and symptoms gone. Happened to wife about one week later on ramp merging to interstate. Having been forewarned, she was able to slip into neutral, kept foot on brake, no pumping and coast to stop. After leaving off for several minutes was able to restart and make it home without issue. Took it to nearby mechanic, which looked at the throttle body, but they did believe it to have resolved issue, did not charge me and recommended to go to dealer. Did not drive most of the year due to covid19. Eventually took to dealership for recall and to specifically diagnose acc. issue so we could meet some family out of state. They fixed a few non related issues and recall. Did not fix acc. issue, or even put on receipt that they looked at it. When asked to print me new receipt so I could have proof that it was at least brought in for that issue, clerk told me it would mess up receipt in their filing so instead wrote it in with initials. Called dodge customer support because tr. fluid leaking after dealer worked on it. He told me that it was impossible to leak since it was a closed system and asked if he could help me with anything else. I mentioned the acceleration, he cut me off and started to talk about tr. fluid again and transfer call to a local shop. Asked again if there was anything else. I said the acceleration and then he abruptly transferred call.

Reported

Sep 2021

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact stated no warning light was illuminated. The contact was able to pull over and restart the vehicle. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

Reported

Aug 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

Driver side rear door electric lock/unlocking mechanism stopped working approx. 3 years ago. Passenger side rear sliding door is jammed and won’t open.

Reported

Jul 2021

Incident date

Jul 2018

Mileage

Not provided

Outcome flags

None reported

The engine on my 2010 DODGE GRAND CARAVAN SXT turned off while driving down the road. This has happened over 5 times in the past 2 weeks. In these several incidents, the vehicle was warmed up and was travelling anywhere between 20 mph and 45 mph when the engine just completely shut off, which forced me to coast to a stop, sometimes in traffic. The engine could then be restarted with no issues. This vehicle has been serviced for Recall 14V-373 (regarding a faulty electronic ignition switch that could cause the vehicle to shut off without warning), but the problem described in Recall 14V-373 seems to be recurring.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Risk: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.

Risk: Failure of the rear axle may increase the risk of a crash.

Remedy: Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Risk: An overheated switch may result in a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

Risk: ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.