2018 Dodge Grand Caravan

My rear passenger slide door has recently started buzzing when you press the unlock button. The lock itself will not move so it is not locking. We tried to get this fixed at our local dealership, they told us that it was under the 10y/100k miles warranty, we have 66k on the van. They then told us that they would have to remove a trim piece and they would break it and we would have to pay for it. Then, they told us that we were actually lied to and its not under warranty because the warranty is 3y/30k miles.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The Component that keeps failing on these vehicles is the Actuator for the sliding doors. When it comes to safety, this could be a huge problem in case of an accident or any time there’s a “rush” to get out of the vehicle. Especially having 3+ kids having to climb in and out. The problem has been inspected by my local dealership. The cause is the actuator, no doubt. This was a “warrantied” part but being my vehicle is at 160K miles, the dealership wants me to pay 2500 out of pocket. When I believe this should be taken care of free of charge.

Reported

Apr 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The drivers side sliding door will not open. The local dealership checked it and says it is the door lock actuator that needs to be replaced. There was a recall on this part, but we never got a recall notice. The vehicle messaging system never indicated a problem. The passenger side sliding door has also had problems, but it still opens. It just makes a lot of noise when opening sometimes, and will close unexpectedly before it fully opens. Both of these problems pose a safety hazard.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

•vehicle stalls when slowing down in traffic and cut off on freeway •happens while driving at low speed •vehicle restarts immediately after stalling •0–10 mph (coming to stop) •slowing from traffic speed •check engine light appeared •code P0128 was detected Vehicle stalled while driving and could have caused a crash if it happened in heavier traffic.” •I reported the issue to the dealership I bought it and went to dodge dealership because I seen 4 recalls •they checked the vehicle •they stated no recalls were open •blind spot warning system not functioning •lane assist button not responding •115-volt power outlet not working happened multiple times •started recently after purchase •intermittent issue “When searching by VIN earlier, recall campaigns were displayed describing engine stall that could increase crash risk.”

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at 15 MPH, the vehicle lost automotive power and came to a stop in the middle of traffic. The check engine warning light was intermittently illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with a misfire and the failure was associated with NHTSA Campaign: 18V524000 (Electrical System). However, the VIN was not included. In addition, the contact stated that the vehicle occasionally failed to start immediately while using the key. The local dealer was contacted; however, the contact was advised that the vehicle was not the same as the vehicles listed in NHTSA Campaign: 18V524000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 98,817.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Am smells as if wires are burning and vehicle turns off whilst driving causing me to nearly hit a pole in one instance. Car will shut off also whilst parked or when reversing to park. Emergency Brake light come on at random times during driving as well. Or the seatbelt light will come on whilst seatbelt is engaged.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

My sliding back doors do not open with the key fob AND they do not open using the handles on the INSIDE or OUTSIDE of the van. I was researching how to fix this, and this seems to be a pretty common issue. How has this put safety at risk - if there is an emergency, how do those people in the back seat get out? This is a HUGE issue! There are no other known failures with the vehicle - it has not been checked out by anyone other than myself.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The headrest airbag on the driver's side was deployed without any explanation.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I am reporting an issue involving a Dodge recall repair and an improper charge related to that recall. My Dodge vehicle was serviced for a sliding door actuator recall. During the repair, the dealer informed me that the “sliding door applique” must be removed to access the actuator and that it cannot be reused once removed. They then charged me over $531.99 for the applique, even though the repair itself was covered under my extended warranty (XV1). The applique was not damaged or defective; it was removed only as part of the recall procedure. I believe this constitutes an unfair and deceptive repair practice — the part should have been replaced at no cost, since it was necessary to complete a recall repair. Dodge Customer Care (Case No. 94484317) denied reimbursement without offering any technical explanation or documentation. I am requesting that NHTSA investigate whether Dodge and its authorized service centers are charging customers for parts that are required to perform warranty or recall repairs, which could indicate a broader pattern of abuse.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

When I’m driving, especially when I come to a stop or when I try to accelerate from a stop, the car kind of chokes or hesitates. It feels like it’s about to stall, but it doesn’t fully turn off. It keeps doing this off and on when I stop or try to go again. It's very scary and dangerous.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Passenger side sliding door can't be unlocked manually or by the fob, will not open by the handle inside or out. Passengers are unable to exit vehicle through passenger sliding door.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Dodge Grand Caravan. The contact stated that while entering the vehicle, the contact became aware that the driver's side headrest had deployed without impact. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,600.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Voltage regulator malfunctioning inside ECM and having lights dim and electrical components bog down

Reported

Sep 2025

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Our driver side back sliding door door has seized and will not open. This looks to be a common issue with the grand caravan. The lock is stuck in an in between state and will not open automatically or manually. This is a safety hazard for back passengers.

Reported

Aug 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving approximately 40-70 MPH, the vehicle unintendedly slowed down and then abruptly stopped. The contact stated that it felt as if a part had fallen from the bottom of the vehicle. While attempting to drive off, the vehicle hesitated. While at a YIELD sign, the vehicle shut off and was restarted. The driver's side door failed to open. There were no warning lights illuminated. The contact called an undisclosed local dealer, who confirmed there were no recalls associated with the VIN. The vehicle was diagnosed, and a tune-up and thermostat replacement were advised. The vehicle was repaired; however, the failure persisted. The manufacturer was not contacted or notified of the failure. The failure mileage was unknown.

Reported

Aug 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Driving down hi way and headrest came apart.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Driver side door is not locking or unlocking with KEYFOB.

Reported

Aug 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The lock mechanism on the passenger side sliding door has failed. It is stuck in the locked position. This is a known defect that has recurred in this vehicle for years. The door is not able to be unlocked which is a safety concern if the vehicle needs to be exited or accessed in an emergency. The sliding door lock had been making a loud buzzing noise upon locking and unlocking for weeks but only became stuck yesterday. The front drivers side door lock also does not respond to the unlocking mechanisms (button inside or remote) but can be unlocked with the key being inserted into the lock and manually turned. This has been happening on and off for a year.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Driver's side sliding door stays locked and will not open it also prevents me to lock the passenger side sliding door

Reported

Jul 2025

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

I had recently decided to rotate my wheels and and I had gotten done I noticed that after a little while after I get down the road my speedometer, cruise control, abs, traction control stopped working and my parking brake light also came on now I do know the only thing that I done differently was kept my hub cap pieces off of the vehicle

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Driver side sliding door locked. Fails to get unlocked. Tried unlocking with Key Fob, manually unlocking. Nothing works and this door now fails to get unlocked and open. Passenger side middle row bucket seat fails to fold down and get under the floor.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Went to open up driver side sliding door and it would not slide back. It is stuck due to the locking actuator. This can be dangerous. I have kids in my van and the door not sliding back can present different dangerous issues for different scenarios. The 2016-2017 dodge grand caravan I believe has a recall on this issue but not the 20q8, and I dont know why.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

As is a known issue in Dodge Caravans - the sliding door components have failed resulting in a safety hazard. One of the doors will not open sometimes which is a serious concern in the case of an emergency.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The front door passenger lock is not working. I think it is the actuator and hence auto-lock is not available for the front passenger door. The passenger door may get opened by mistake while on the highway.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The van started to make a loud whining sound while going down the highway around 60 miles an hour. When we slowed down and turned onto a smaller road and tried to accelerate the rpm’s went to around 5,000 and it was barely moving. Had to stop for a long time and was able to drive it the last couple of miles home very slowly. Several children in the car were at risk if someone had hit us at hwy speed

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Firstly my front door lock went out and wouldn’t work which i got fixed now both my back door locks do not work correctly which I have children that use this vehicle with me which can lead to danger the left back door locks make a nasty buzzing sound and will not lock or unlock from the back or key fob I have to open it from my door lock on my driver side and the right back passenger just doesn’t work at all this poses danger to my children and myself. This needs to be on the recall list with the amount of complaints and issues this is causing for dodge van owners!

Reported

May 2025

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

Van is driven a few thousand miles per year since we purchased. Routine maintenance up kept and has just over 100K miles. Replaced coils, plugs as routine for maintenance but having a Cylinder 2 misfire, then it became #6 and now is "multiple random misfire" codes. vehicle shutters dangerously when driving and engine light comes on intermittently. EVERY person I know with this pentastar v6 has had identical problems!

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle began to shake and sputter on the highway. We were lucky enough to be able to pull over safely. This could have caused a major accident on a very busy highway. The check engine light came on. Called roadside assistance and had car towed to a mechanic. The mechanic shop said there was a recall on the vehicle and I needed to take it to the dealership. The car was towed to the dealership and the dealership said while there is a "general" recall, the recall was vin number specific and my vin number was not included. The recall number is 18v-524 related to the PCM Voltage. This is a KNOWN defect but Dodge did not include all vin numbers. The recall needs to be expanded to include this vehicle.

Reported

May 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

i received communication, regarding my 2018 Dodge Grand Caravan, stating that the warranty has been extended for the Sliding Door Power Lock Actuators. My passenger door lock actuator does not work and needs to be locked manually. It seems Dodge knows there is a problem, but has not issued a recall. I feel this is a major safety hazard, especially when I travel with my young grandchildren. If I use the electric lock function but forget to lock the passenger door manually it presents a safety hazard to the children as the door is not fully secured. I have enclosed the letter from Dodge regarding the problem. This was also listed asDOT Phone complaint # 11651258 Thank you.

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Driver side sliding door stuck in lock position. Cannot open it with fob or manually

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.

Reported

Apr 2025

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Vehicle has developed a misfire on cylinder #2. Causes driveability issues. Appears to be systemic for this engine, with the manufacturer aware of this since the 2011 model year at least. There should be a recall or warranty extension to cover a manufacturing fault such as this.

Reported

Apr 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that the rear passenger’s side door was inoperable. The contact stated that the door failed to function properly, and the contact had to manually close the rear passenger’s door. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The side sliding doors malfunction and have almost squashed my grandchildren. It doesn’t happen every time but often enough to where it is dangerous. I received a letter about it but the letter states it is only covered for repair if the mileage is under 100,000 miles. I have over that.

Reported

Mar 2025

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted; however, the failure reoccurred within an hour. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact was informed that there was no fault code retrieved. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.

Reported

Mar 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 80,000.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

My report is to hopefully get a recall started on the transmission of my vehicle. I do not yet have 100,000 miles on my vehicle and need a new transmission. I realize now every time that it accelerated strangely or delayed in acceleration that my transmission was defective all along since I purchased the vehicle. I assumed it was me getting used to the vehicle but I now realize since I had my vehicle inspected by 3 different mechanics, 2 of them specialized in transmissions, that it is defective. The two specialists mechanics told me that this is a known problem for this type of vehicle and I beg of you to investigate this matter immediately. Further, the design of my vehicle’s transmission is completely enclosed, which doesn’t allow it to be repaired without removal and rebuilding. I still owe quite a bit of money on this vehicle, and I cannot even drive it more than a few blocks. Two days ago, while waiting for the drawbridge by my home to go down, I put the vehicle in park. When it was time to go, my vehicle would not go out of park for about 30 seconds and then would not move once in drive for another 30 seconds. My engine light came on a while ago, which is what led me to have it checked out. It has always gotten very bad gas mileage since I bought it used. When I bought the vehicle, it was during Covid when there was a chip shortage, so there were no affordable new cars on car lots. There should be some recourse for this problem.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

When I pump gas in the tank. It keeps stopping and it will not allow me to put more gas in the tank. Also the gas hand on the dashboard stays at half full. I don’t know how much gas is really in the tank. And electrical the passenger window will not let down on the driver side. I can’t let the window down from the driver side.

Reported

Feb 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Both sliding side doors buzz when locking and unlocking. A couple of times the left door has not locked while driving

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The driver's side sliding door would not open. It was like the door was stuck in the lock position. Unable to get my child out of the vehicle from that side. There were no warnings or symptoms indicating there was any issue at all prior to this occurring. Randomly a few days later it started to work like normal again, however now the door will not lock. When the other doors auto lock a loud noise comes from that door, but it does not lock. It does open when prompted. I have not had anyone inspect the problem as of yet.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Dodge Grand Caravan. The contact stated while at a red light, the vehicle stalled and shuddered. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to get a diagnosis however, the independent mechanic stated that the failure cause was unidentifiable. The vehicle was not diagnosed or repaired. The vehicle was towed to a different independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 835,000.

Reported

Dec 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

The engine components have failed, there is compression issue from cylinders, rings, and valve issues. Same as 2017 recall, seems to be still affecting my 2018 model. mileage is only 73,000.

Reported

Dec 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Passenger sliding door lock actuator is buzzing and going bad when you lock doors. A known problem in the dodge caravan.

Reported

Dec 2024

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

I was driving in town when the Active Head Restraint deployed. There was no accident. Just driving and I heard it pop

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

BOTH FRONT HEADRESTS ACTIVATED WITHOUT REAR COLLESION WHICH POSED A DANGER TO THOSE OCCUPANTS LOACATED IN EITHER FRONT SEAT. TOOK THE VEHICLE TO THE DEALER TO HAVE THE HEADRESTS RESET, WAS NOT ABLE TO DO A RESET, WILL HAVE TO PURCHASE NEW HEADRESTS AND HAVE THEM INSTALLED AT A GREAT COST TO THE CUSTOMER.

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The sliding door locks/actuators on the rear sliding doors do not engage allowing the doors to open even when the doors are locked leaving the risk of the doors opening while the vehicle is moving or allowing someone to break into the vehicle since the doors won't lock and can be opened, even when the rest of the doors on the vehicle are locked.

Reported

Nov 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Right sliding door does not lock when lock button is pushed and will swing open during driving and can be opened when parked while the lock system is still in place. Also the door when manually closed has trapped an arm and does not stop closing. Also have bubbles on front hood from unknown cause. Door problem started several weeks ago and was looked at then and also today at the dealer.

Reported

Oct 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Engine showing P0302 code for cylinder misfire which by a licensed mechanic has been traced back to an original manufacturers defect in the cylinder and rockers. In doing research into this issue, I found hundreds of other owners of this and similar model year dodge grand caravans having the same issue with incredibly expensive fixes. The issue can cause the vehicle to abruptly lose engine power, a major safety issue. The mechanics are indicating that the repair is over $5,000 and that it is a well known issue with these vehicles. The problem began when the vehicle only had around 60,000 miles.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving at approximately 30 MPH and attempting to slow for a traffic signal, the vehicle was not slowing down as intended. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that the brake lines needed to be flushed and the brake pads needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The contact researched online and related the failure to NHTSA Campaign Number: 18V523000 (Service Brakes, Hydraulic). The contact called and made the dealer to aware of the failure but was informed that the VIN was not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.

Reported

Sep 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Dodge Grand Caravan. The contact stated that the front passenger’s side seat headrest had exploded while the vehicle was turned off. On another occasion, while driving approximately 10 MPH, the contact heard a loud explosion and the driver's side seat headrest exploded. The contact stated that no injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

Reported

Aug 2024

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Risk: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Vantage will notify owners, and will provide parts and reimbursement to owners for repair facilities to replace the fuel tank gasket, free of charge. The recall began May 19, 2020. Owners may contact Vantage customer service at 1-800-488-9082.

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.