Verdict
2023 Volvo XC60: Complaints, Recalls & Known Issues
What the public record actually says about the 2023 Volvo XC60 — every figure below is a NHTSA or EPA number, not an opinion.
The read
Middle-of-the-pack complaint volume for SUV.
Owners filed 49 NHTSA complaints — more complaints than 59% of 2023 SUVs. Electrical System leads the reports (35%). 5 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2023 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
49
Reports to NHTSA, 2023
Safety recalls
5
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
25.5
EPA estimate
Complaint volume vs. segment peers
More complaints than 59% of 2023 SUVs
The bar is this car's percentile among 2023 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Electrical System issues lead owner complaints (35% of 49 reports), followed by unknown or other (14%).
+ 7 more component categories with fewer reports.
Share of all 49 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11749140, ODI 11729489, ODI 11715541, ODI 11694979, ODI 11682052.
Recalls(5)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Back Over PreventionAug 2025 · 25V282000Details +Close −
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.
Engine And Engine Cooling · 22V793000Details +Close −
Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Risk: The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
Remedy: Dealers will update the ECM software, free of charge. Owner notification letters are expected to be mailed December 8, 2022. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10198.
Service Brakes · 23V012000Details +Close −
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Risk: A reduction in brake support functions can increase the risk of a crash.
Remedy: Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10217.
Electrical System · 23V188000Details +Close −
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Risk: The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Remedy: Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Back Over Prevention · 25V908000Details +Close −
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| XC60 T8 AWD Recharge | 2.0L 4-cyl | All-Wheel Drive | Automatic (S8) | 28 | 28 | 28 |
| XC60 B5 | 2.0L 4-cyl | Front-Wheel Drive | Automatic (S8) | 23 | 30 | 26 |
| XC60 B5 AWD | 2.0L 4-cyl | All-Wheel Drive | Automatic (S8) | 23 | 29 | 25 |
| XC60 B6 AWD | 2.0L 4-cyl | All-Wheel Drive | Automatic (S8) | 21 | 27 | 23 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2023 Volvo XC60: frequently asked
What does the complaint record show for the 2023 Volvo XC60?
Owners filed 49 NHTSA complaints about the 2023 Volvo XC60 — more complaints than 59% of comparable 2023 SUVs, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2023 Volvo XC60?
The most-reported problem areas are Electrical System (35% of complaints) and unknown or other (14%).
How many recalls does the 2023 Volvo XC60 have?
5 recalls have been issued that affect the 2023 Volvo XC60, covering components such as back over prevention. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2023 Volvo XC60 get?
The EPA rates the 2023 Volvo XC60 between 23 and 28 mpg combined, depending on trim and drivetrain.