2013 Volvo XC60

Windshield leaks water into cabin. Volvo dealership charged $190 to diagnose problem. Told me I need a new windshield but they do not do glass replacement or repairs. They said sealant is bad at top of windshield. This is the original factory windshield. They referred me to a independent glass company who quoted $900 - $1285 for replacement. Cannot repair only install new windshield. This seems to be a known problem with Volvo cars and the sealant that was used at factory? Not covered by insurance. Car was parked outside during rain.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

During a heavy rain storm, I noticed water running down the inside of the windshield. It impaired my vision.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The accelerator got stuck and and the engine went full power. It would not shut off and the overheated.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

Fire

Factory installed windshield is leaking profusely due to faulty adhesive/primer. This is a well known issue that causes havoc on vital electronic systems and should be a national recall. The loose windshield bond can cause the windshield to detach during a crash. The failed windshield bond compromises the structural integrity of the roof.

Reported

Jun 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

"During airbag deployment, the driver’s hand was burned with blistering. I believe hot gas or chemicals vented abnormally. This caused a painful injury requiring treatment."

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

Crash

Faulty seal in OEM windshield sealant/silicone causing water to leak on the inside of car, headliner, and inner windshield. Can cause visibility issues and mildew.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The windshield has come loose at the top allowing water to get into the vehicle when it rains. Water pools on the floor of driver’s side, the headliner gets wet, and the interior smells moldy.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The component or system that failed is the driver side door controls for all four windows and both side mirrors. My safety is at risk as I am unable to adjust my mirrors manually or electronically in order to see. I am also unable to roll down any of the windows in the vehicle from the driver door in the event of an emergency. Yes, the problem has been confirmed by the Volvo service center. According to my local Volvo service center, this is a common problem in Volvos and they are very familiar with the repair needed to correct. The problem is that the driver door wiring is zip-tied together and over time, as the driver door opens and closes, the zip tie chafes the insulation off of the wiring causing the copper part of the wires to be exposed and twisted together. There are no warning lights reporting this issue, only that the window and mirror controls stop working. The following video link between 9:38-12:16 explains this issue in Volvos. I am writing to advocate for a vehicle recall. I believe this is a manufacturing flaw which could have been avoided by simply using electrical tape and not a zip tie. The repair has been quoted at $800. Driver side door entry is an essential function and should not be a cause for an electrical fire or drivers’ and passengers’ safety. Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Aug 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

The vehicle came to a stop in two different occasions (6 months apart) without a reason. The first occasion was while exiting the freeway, there was no car or object in front of me. The second time I had gone over a manhole and the car screeched to a halt on a city street. I was very fortunate that in both occasions I did not have a car behind me or this malfunction would have caused a collision. After the car stopped I was able to continue driving. After the car stopped the message "Auto braking by City Safety" appeared on the dashboard.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

The car came to a complete stop without a reason. This happened while exiting the freeway and no cars or objects were in front of me. I was very lucky that I did not have a car behind me or this would have caused a collision. After the car stopped the message "auto braking by City Safety" appeared on my dashboard

Reported

Jun 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The windshield leaks. The seal is no good. I get wet every time it rains. No repair messages or warning lights were issued by the car. The repair service inspected the car, and they stated the factory glue was non-existent on the seal. Very poor.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The windshield leaks when I am driving from the passenger side and the driver side. Last rain a lot of water got into the car which makes it very dangerous to drive and obviously to break since it gets slippery. I live in the mountains, and we get a lot of rain and now I have to pay out of pocket to get it diagnosed when even the service advisor said that that particular year and models leaks a lot.

Reported

Dec 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

Water enters from the front of the windshield while driving.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

I recently was forced to use the pry-off cap and manual key entry to get into my 2013 Volvo XC60. This was due to the vehicle’s lack of response to the fob, there was no communication between the fob and the electrical system. Once inside, inserting the fob, the engine started but the entire instrument cluster was flashing intermittently the various warning lights, and the windows could not be lowered. The cluster showed failure of speedometer, tachometer, brake system, seat belts and all other gauges on the cluster. Not knowing whether it was safe to drive, I turned it off. I returned later and turned it on, same problem. I went around the block, contacted the Volvo dealer for consultation, and secured an emergency appointment to bring it in. On the next day/the appointment, I drove the car in, during which the systems seemed to have reset themselves, but halfway there the problem started again. At this point the vehicle has been there (Howard Orloff Volvo, 1924 N. Paulina St, Chicago, 1.877.570.6927) since the 28th, they have not been able to give me a diagnosis, and the bill is over $600. How can this problem NOT be a safety risk for ordinary person such as myself? It is my understanding, from researching this, that this is a common and recurring problem so why has there NOT been a recall for what is obviously a defect inherent in this make and model car? Kindly respond with a reference number for this complaint. Thank you very much.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Water leakage from top of windsheild due to common failure of sealant (known to Volvo) falls directly into steering wheel airbag and, from there, flows into the seam between airbag module and the steering wheel and collecting behind the airbag subjecting the electrical connections of the airbag to moisture trapped behind the airbag. See photos. No warning lights yet. Vehicle is available for inspection by nhtsa.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

Several ounces of water leaking onto drivers hands on steering wheel from top of windshield when braking in adverse weather conditions is a severe and dangerous distraction to driving and braking. Condition first noticed in first heavy rain storm soon after using drive-through car wash, and persisted and worsened steadily thereafter. This condition is particularly dangerous as it occurs only when driver attempts to slow the vehicle at an intersection, and water in the roof flows forward into, and fills, the cavity that contains the top edge of the windshield with a large quantity of water which then flows onto the driver's hands and lap with no warning. Dealer is aware of defective windshield seals common to this year and model but will not assume repair beyond warranty period.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

Water leaking every time it rains. Running down the windshield on the inside and making it difficult to see and dangerous as I’m having to wipe while I’m driving.

Reported

Apr 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

While driving in the rain, water leaked in the through the top of the windshield, dripping on me and running down the inside of the windshield. This is a distraction for the driver to deal with the shock of getting wet while driving, as well as, and most importantly, a major visibility issue to have to deal with water on the inside of the windshield that impacts the driver's line of sight. I have read online that this model vehicle (and similar) has a known issue with the adhesive securing the windshield in place breaking down over time. If this is not corrected on my vehicle, the windshield could come loose and detach from the vehicle. It is *shocking* that there is not a recall in place for this model and similar vehicles impacted.

Reported

May 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Volvo XC60. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled in the middle of the road. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and proceeded to his destination. The failure recurred several times. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,574.

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

The issue is with the windshields separating from the bonding agent ( not sealing ) it is cause for a safety issue not only because it is loose and can move when pushed up , but water is entering the vehicle through the top part of the windshield and entering the electrical controls for the lights and sun roof causing a potential short or shock hazard, not to mention ruining the interior of the vehicle ,( headliner, mold..etc..). I and many other's ( see link below) feel it is necessary to have Volvo make the replacement of windshields in their vehicles . https://beranek.agrrmag.com/2015/04/volvo-glass-bonding-issue/

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

Yesterday ice-cold water was dripping onto my lap while I was driving (distracting), as well as obstructing my vision while it ran down the inside of the glass. In addition, water collected at the footwell made it soggy and being that it was 5 degrees overnight it was frozen solid making the break pedal almost non-functional.

Reported

Jan 2022

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

The front seal on my windshield glass is not connected, the adhesive us either gone or not working anymore. You can push the glass up and see it move visibly when pushed. The leak is impacting my safety while driving. Yesterday ice cold water was dripping onto my lap while I was driving (distracting), as well as obstructing my vision while it ran down the inside of the glass. An independent glass company has inspected the windshield and duplicated the issues I have mentioned above. They mentioned that they have seen many of these faulty windshield seals and thought there might be a recall, but I have not been able to see one from Volvo.

Reported

Dec 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

Windshield leaks while raining. Mold getting into headliner and the drips affect my visibility. The water intrudes into airbag area and could affect airbag lifespan and efficiency. Can affect electrical safety features in car. Cannot see while driving . Other people all over internet have this issue . Reported it to dealer.

Reported

Nov 2021

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

Summary: Vehicle suddenly and completely loses all electric power. i.e. no lights, including hazard lights or brake lights, no engine, no power steering. Status: The root issue has occurred twice, and the vehicle is pending service to positively diagnose and repair the issue. First occurrence: Driver parked the vehicle, turned off the engine, and remained inside with standard electric power active. Upon exiting the vehicle and closing the driver’s door, the door lock button did not respond. Returning to the vehicle it became apparent the reason for the lock failure was the absence of electric power. During the process of preparing to connect jumper cables, electric power returned. This was without actually connecting to a jump source. Second occurrence, 1 day after first: While driving at 60 MPH on a highway, electric power suddenly ceased. Driver unable to activate hazard lights or any other warning to other vehicles. Driver was able to steer to roadside and come to a stop. At suggestion of mechanic shop, driver opened battery compartment and tapped the cables connected to the battery terminal, and power returned. Mechanic suggested hairline fracture of metal connectors of positive cable connecting to vehicle power. Now awaiting mechanic diagnosis and repair. Fortunately the failure did not result in a collision, but does present a clear safety hazard upon its occurrence. The mechanic’s suggestion leads to the suspicion this is a known issue with the vehicle component.

Reported

Nov 2021

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

The gas gauge no longer reports accurate level of fuel in tank. Thousands of people have reported this issue, yet no recall exists, though this endangers lives - especially in the deserts of the southwest. Volvo service quotes are aways ripoffs, quoting $3000 minimum.

Reported

Oct 2021

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

Water is leaking down the inside of the windshield while driving in rain. It comes from the top edge and streaks down the drivers side (left side). I spoke with a mechanic that services my vehicle and was told if it was a sunroof drain issue it would be coming down the pillars and getting on the floor. They were confident that it was the windshield that was leaking and referred me to a local auto glass business for repair. I read on a car forum about other Volvo car owners having the exact same problem with their Volvos that are around the same age as mine. It seems to be a glass adhesion failure that consistently occurs on the top edge of the Volvo OEM windshields. The forum is located at https://beranek.agrrmag.com/2015/04/volvo-glass-bonding-issue/ I also contacted Volvo about what I had found and having it covered by them, and they asked me to first get it inspected by a Volvo dealer before they would decide whether or not they'd pay for the repair. I spoke with someone in the service department of my nearest Volvo dealer and they wanted to charge me $300 just to inspect it. The date of the incident I'm giving below is the date that I first experienced the water running down the inside of the windshield while driving. Thankfully I had something within reach to wipe it with as I was doing 60 MPH on the interstate highway.

Reported

Oct 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

The problem started 2 years ago and has progressively become worse. The original windshield is leaking water, which drains down inside the A-pillar and windshield. Water also leaks into the air-bag in the A-pillar, and moisture may come in contact with the electronic parts in the dashboard, creating a safety issue and a potential fire hazard. Last year I contacted Tucson Volvo for help, and they referred me to JD Auto Glass (520-370-6599). The local dealer refused to take any responsibility for this safety defect. There have been heavy rains recently in Tucson, and water is dripping onto my lap while I am driving, and trying to wipe the dashboard dry. This causes a major distraction and obstructs my vision, since the water continuously runs down the inside of the windshield glass. Yesterday I contacted Tucson Volvo again, and they referred me to Tony's AutoGlass (520-889-2422). The Owner/Manager of Tony's AutoGlass informed me that leaking windshields are a very common problem with Volvos. I believe this is a very serious safety defect, and am seeking help from your office. Thank You!

Reported

Sep 2021

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Volvo XC60. The contact stated that while his wife was driving 5 MPH, the vehicle shut-off without warning. The contact stated that the electrical features ceased to operate in the vehicle. The contact stated that his wife was unable to activate the hazard lights. The contact's wife was unable to exit the vehicle as her driver’s side door would not unlock. His wife was forced to flag down a construction worker who pulled the door open from the outside. As soon the door opened, the lights began to work, and all the electrical features returned. The contact's wife was able to restart the vehicle and drive home. The contact left a message with a service advisor at a dealer to notify them of the failure. The manufacturer was not notified of the failure. The vehicle was taken to an independent mechanic but was not yet diagnosed nor repaired. The failure mileage was approximately 140,000.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

The windshield leaks in rain.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

Noticed rain entering car from front windshield on the driver's side. Car was taken to an auto glass company thinking it was a seal. The technician showed me that there was no seal on the top of the windshield. He informed me that if I pushed the top of the windshield up I could confirm the seal was broken. He suggested I take it to the dealer ship because this was not a new issue. When I took it to the dealership the female auto adviser said she had not heard of such a problem. I contacted Volvo and was informed I needed to take it to the dealership for them to diagnose but did not indicate whether or not they would correct the damage.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

UPPER SEAL ON THE FRONT WINDSHIELD HAS FAILED. WATER LEAKS ON THE INSIDE OF THE CAR ON DRIVERS SIDE, INTO THE UPPER LIGHT CONSOLE AND ON THE PASSENGER SIDE. THE VEHICLE HAS ALWAYS BEEN GARAGED AND IS OTHERWISE IN GREAT CONDITION. THE WINDSHIELD IS THE ORIGINAL FACTORY INSTALLED WINDSHIELD.

Reported

May 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

THERE IS A LEAK ON MY FRONT WINDSHIELHE, DRIVERS SIDE.. WHEN IT RAINS WATER SEEPS IN.. THE LEAK IMPACTS MY SAFETY WHILE DRIVING. EG: YESTERDAY ICE COLD WATER WAS DRIPPING ONTO MY LAP WHILE I WAS DRIVING (DISTRACTING), AS WELL AS OBSTRUCTING MY VISION WHILE IT RAN DOWN THE INSIDE OF THE GLASS ). IT SEEMS MANY VOLVO OWNERS ARE EXPERIENCING THE SAME PROBLEMS ESPECIALLY XC60'S. APPARENTLY THE SEAL DID NOT ADHERE CORRECTLY THEREFORE, EVENTUALLY ALL XC'S WILL EXPERIENCE IF NOT RECALLED BY VOLVO. THE AIRBAGS ARE SUPPORTED BY THE FRONT WINDSHIELD AND IF NOT FIXED, MAY LEAD TO DEATH FOR MAY VOLVO OWNERS. PLEASE HELP US WITH VOLVO CORPORATE. THIS MATTER REQUIRES IMMEDIATE ATTENTION.

Reported

May 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

WHEN RAINING OUTSIDE WATER DROPS INSIDE ON THE DRIVER FROM THE TOP OF THE WINDSHIELD ABOVE THE STEERING WHEEL . THIS JUST STARTED ON A 7.5 YEAR OLD CAR BUT WITH ONLY 47,850 MILES. THIS IS A SAFETY ISSUE BECAUSE THE DRIVER IS GETTING WET AND IS TOTALLY DISTRACTED AND, IF IGNORED, THE BODY WILL RUST, LOOSENING THE WINDSHIELD.. THE CAR CANNOT BE SAFELY DRIVEN IN THE RAIN WITH THIS LEAK AND IT CANNOT BE LEFT OUTSIDE AT ALL IF THERE IS ANY CHANCE OF RAIN, UNLESS THE WINDSHIELD IS COVERED WITH PLASTIC. IF I IGNORE THIS THE CAR WILL RUST AROUND THE WINDSHIELD SO AS TO WEAKEN IT'S ROLE AS A PART OF THE SAFETY CONSTRUCTION TO PROTECT THE OCCUPANTS IN A CRASH.

Reported

Apr 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

EVERY TIME IT RAINS WATER RUNS IN FROM SUNROOF AND OR FRONT WINDSHIELD GOT TO WHERE YOU CAN'T EVEN DRIVE IN THE RAIN ANYMORE IT IS SO BAD. STILL HAS THE FACTORY WINDSHIELD IN THE CAR.

Reported

Apr 2021

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

WHEN IT RAINS, WATER LEAKS FROM THE TOP OF MY WINDSHIELD DOWN INTO MY CAR. IT IS GETTING PROGRESSIVELY WORSE. WATER STARTS TO STREAM DOWN THE INSIDE OF MY WINDSHIELD CAUSING ME TO HAVE TO TAKE A TOWEL AND WIPE IT DOWN AS I AM DRIVING TO SEE. THE WATER ALSO DRIPS DOWN ONTO THE CONSUL AND ONTO THE DRIVER AND PASSENGER LEGS AND FEET. THE INTERIOR GETS WET AND SMELLS SOURED AFTER EACH RAIN. I AM SCHEDULING AN APPOINTMENT TO HAVE MY WINDSHIELD REPLACED DUE TO FAULTY ADHESIVE AT THE TOP OF THE WINDSHIELD. I HAVE READ ABOUT NUMEROUS OTHER CASES AND I AM DISAPPOINTED THERE HAS NOT YET BEEN A RECALL. THIS IS DANGEROUS AND CAUSING FURTHER DAMAGE TO MY VEHICLE.

Reported

Apr 2021

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

WHEN RAINING, WHILE IN MOTION, THE WINDSHIELD IN FRONT OF THE DRIVER WILL LEAK DIRECTLY ABOVE THE STEERING WHEEL. THESE LEAKS WILL DRIP ONTO THE HANDS OF THE DRIVER OR THE STEERING WHEEL OR WILL RUN DOWN THE WINDSHIELD, ON THE INSIDE. WHEN DRIPPING TO THE STEERING WHEEL, THE WHEEL BECOMES HARDER TO GRIP AS IT IS COVERED IN COLD WATER FROM THE OUTSIDE. ADDITIONALLY, THE DRIPS CAN BE DISTRACTING AS COLD WATER DRIPS ON THE DRIVER'S HANDS. WHEN RUNNING DOWN THE INSIDE, THE DRIPS OBSTRUCT SIGHT AS WELL AS DISTRACT THE DRIVER WHILE IN MOTION. THIS IS PARTICULARLY DISTURBING WHEN IN HEAVY TRAFFIC, IN HEAVY RAIN.

Reported

Mar 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

WATER LEAKAGE INSIDE OF FRONT DRIVER SIDE WINDSHIELD DURING LIGHT RAINFALL. CAR WAS STATIONARY. LEAKAGE IS CONTINUOUS EACH TIME IT RAINS. VOLVO XC60 2013 3.2 ENGINE

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

WINDSHIELD LEAKS SEVERELY WHEN IT GETS WET. THE LEAK IS FROM THE TOP OF THE WINDSHIELD AND DRIPS ON TO THE DRIVER, STEERING COLUMN, DASHBOARD AND RUNS DOWN THE INSIDE OF THE WINDOW. IT LEAKS IN RAINSTORMS, SNOWSTORMS, WHILE SITTING IN A PARKING LOT GETTING RAINED ON AND ESPECIALLY IN CAR WASHES. THIS IS A SAFETY HAZARD, HAVING TO TAKE HANDS OFF OF THE WHEEL TO WIPE THE INSIDE OF A WINDSHIELD DURING A STORM AND DRIVING TO BE ABLE TO SEE CLEARLY IS A HAZARD.

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 VOLVO XC60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT INITIALLY CALLED THE MANUFACTURER AND SPOKE WITH THREE DIFFERENT REPRESENTATIVES WHO REFUSED TO INFORM HIM IF THE VIN WAS UNDER RECALL. THE CONTACT THEN SPOKE TO AUTOBARN VOLVO CARS OAK PARK (1140 GARFIELD ST, OAK PARK, IL 60304) WHERE HE WAS GIVEN AN ESTIMATE FOR A DIAGNOSTIC FEE. THE CONTACT DECLINED THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.*DT*DT*JB*JB

Reported

Dec 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

THERE IS A LEAK IN THE TOP LEFT CORNER OF THE WINDSHIELD. THERE ARE NOT CRACKS, BREAKS OR ABRASIONS ON THE WINDSHIELD. I HAVE LOOKED INTO THE PROBLEM AND IT SEEMS THAT ALL GLASS COMPANIES IN THE AREA ARE AWARE OF THE PROBLEM AND SAY THAT IT IS AN ORIGINAL/MANUFACTURING ISSUE. THIS IS A SAFETY CONCERN BECAUSE IF IT IS RAINING WHILE I AM DRIVING THEN THIS WOULD IMPAIR MY VISIBILITY AND CAUSE DISTRACTION. ALSO IF AN AIRBAG WERE TO DEPLOY THEN IT WOULD COULD CAUSE THE WINDSHIELD TO BECOME DISLODGED FROM THE CAR. I DIDN'T HAVE A LEAK UNTIL I TOOK MY CAR INTO THE VOLVO DEALERSHIP TO GET AN OIL CHANGE. THEY RAN IT THROUGH A CARWASH AND THEN AFTERWARDS I MAGICALLY HAD A LEAK IN AN AREA THAT IS WELL KNOWN FOR FAILING.

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

FACTORY INSTALLED WINDSHIELD SEAL IS UNBONDED AND WATER RUNS DOWN THE INSIDE OF THE WINDSHIELD WHILE DRIVING IN SNOW AND RAIN, REDUCING VISIBILITY WITH NO WAY OF CLEARING IT WHILE DRIVING. WATER PENETRATION FROM THE WINDSHIELD ALSO PRODUCES CONDENSATION, FURTHER REDUCING VISIBILITY. YESTERDAY WHILE DRIVING IT BEGAN RAINING WHILE I WAS DRIVING AT 60 MPH ON THE HIGHWAY AND WATER BEGAN RUNNING DOWN THE INSIDE OF THE WINDSHIELD ON THE DRIVER'S SIDE AND I COULDN'T SEE CLEARLY ENOUGH TO CONTINUE DRIVING SAFELY, SO HAD TO PULL OFF TO THE SIDE OF THE ROAD DURING BUSY TRAFFIC. THIS HAS HAPPENED TO ME THREE TIMES IN THE PAST MONTH.

Reported

Dec 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

WHEN ENTERING THREE LOCAL INTERSECTIONS THE CITY SAFETY AUTO BRAKE ENGAGES EVEN THOUGH THERE IS NOTHING IN FRONT OF THE CAR. IT HAS ONLY HAPPENED AT THESE 3 LOCATIONS. THEY ARE LIGHT CONTROLLED INTERSECTIONS WITH INGROUND SENSORS. SPEEDS HAVE ALWAYS BEEN LESS THAN 10 MPH. THE MOST CONCERNING EXAMPLE WAS THE BRAKING STOPPED THE CAR AND THEN WHEN MY SPOUSE ATTEMPTED TO CONTINUE THROUGH THE INTERSECTION IT STOPPED HER AGAIN AND SHE WAS NEARLY REAR ENDED. ALL THREE APPEAR TO HAVE BEEN UPDATED OR ARE NEW. THIS HAS BEEN GOING ON FOR PROBABLY A YEAR AND IT DOESN'T HAPPEN AT THESE INTERSECTIONS 100% OF THE TIME, BUT THESE ARE THE ONLY INTERSECTIONS WE HAVE HAD THE ISSUE, IN THE 4 YEARS WE HAVE OWNED THE CAR. I HAD THE CAR LOOKED AT WHEN IT WAS IN FOR OUR LAST OIL CHANGE AND THE COMPUTER IS NOT INDICATING ANY ERROR CODE ACCORDING TO THE MECHANIC. SO THE SYSTEM THINKS THERE WAS SOMETHING IN FRONT OF THE CAR. I HAVE NOT FOUND VERY MUCH ONLINE WHEN TRYING TO SEARCH THIS ISSUE. THE DATE I AM LISTING WAS THE MOST RECENT. WE DO HAVE A VIDEO FROM YESTERDAY.

Reported

Oct 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

THIS VOLVO EXPERIENCES "SUDDEN UNINTENDED ACCELERATION" PERIODICALLY (ESTIMATED AT 2 TIMES PER YEAR) SINCE IT WAS NEW. THIS UNINTENDED ACCELERATION MANIFESTS ITSELF GENERALLY WHEN COMING TO A STOP (RED LIGHT, DRIVE THRU RESTAURANT, PARKING LOT) BUT HAS HAPPENED ONCE ON THE HIGHWAY. THE ENGINE RACES TO FULL THROTTLE AND LUCKILY, FOR THE INSTANCES SO FAR, WE HAVE BEEN ABLE TO CONTROL THE CAR WITH THE BRAKES. THE ACCELERATION LASTS FOR ROUGHLY 1-2 MINUTES. THE LAST TIME IT HAPPENED (MAY 31, 2020), I SHIFTED THE CAR INTO NEUTRAL, AND THE ENGINE RACED TO 8,000 RPMS, HELD THERE FOR A FEW SECONDS, AND THEN RETURNED TO NORMAL IDLE SPEED. I HAVE TAKEN THE TO THE DEALER (QUANTRELL VOLVO, LEXINGTON KY) TO HAVE THIS ISSUE RESOLVED NUMEROUS TIMES WITH NO SUCCESS. AT ONE POINT, THE VOLVO ENGINEERING TEAM SUGGESTED A NEW TRANSMISSION TO FIX THE ISSUE, WHICH WAS DONE AT VOLVO'S EXPENSE BY THIS DEALER, AND STILL THE PROBLEM CONTINUES. IT WAS IN FOR SERVICE MOST RECENTLY IN SEPTEMBER (9/25-9/29) 2020. THE DEALER COULD NOT FIND A "CODE" TO EXPLAIN THE FAULT AND STATED THEY THEREFORE COULD NOT DO ANYTHING FURTHER TO FIX THE PROBLEM. I THEN ESCALATED THE ISSUE TO VOLVO CUSTOMER CARE AND WAS GIVEN THE SAME RESPONSE. I CAN UPLOAD DOCUMENTS FROM THE DEALER IF NEEDED, ANY HELP YOU CAN PROVIDE IN GETTING THIS CAR FIXED WOULD BE GREATLY APPRECIATED.

Reported

Oct 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

WATER LEAKS BETWEEN THE WINDSHIELD AND THE CAR DUE TO A BAD WINDSHIELD SEAL. YOU CAN PUSH FROM THE INSIDE AND SEE THE WINDSHIELD LEAVE THEY FRAME OF THE CAR. THIS CAUSES MILDEW TO FORM IN THE CAR AND I HAVE SPEND MANY $100S TO REMEDY. TO REPLACE WINDSHIELD IS $1000 BECAUSE OF THE RE-CALIBRATION OF ELECTRONICS THAT IS NEEDED.

Reported

Sep 2020

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

FOR SEVERAL YEARS NOW I'VE HAD TO DEAL WITH A DEFECTIVE WINDSHIELD. IT LEAKS WATER INTO MY CAR AND ON ME WHILE I'M DRIVING. THE WATER TURNS TO MOLD UNTIL I SHAMPOO IT OUT. IT AFFECTS MY VISIBILITY DRIVING. I'VE TRIED TO GET IT FIXED BUT I WAS TOLD IT WAS MY SUNROOF. THE SUNROOF WAS TESTED AND IT IS NOT LEAKING IN THE VEHICLE. THERE ARE MULTIPLE FORUMS OF HUNDREDS OF PEOPLE HAVING THE SAME ISSUE. I WORRY IF I SPEND 1,000 ON A NEW WINDSHIELD THAT IF THIS IS AN OEM PROBLEM IT WILL LEAK AGAIN. THIS ISSUE HAPPENS BOTH DRIVING AND STATIONARY. BUT IN THE MEANTIME I WORRY ABOUT MY FAMILY GETTING SICK FROM MOLD IN THE CAR EVERY TIME IT RAINS AS WELL AS WHEN I'M DRIVING MY VISIBILITY. VOLVO NEEDS TO BE RESPONSIBLE FOR RESEALING ALL OF OUR WINDSHIELDS FOR FREE AND REPLACING FRONT CARPETS. I AM NOT EXPERIENCING ANY ELECTRICAL ISSUES WHICH IS GOOD.

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

I GUESS IT'S A COMMON TRAIT WITH VOLVO.... MY FIRST VOLVO SINCE.STEPPING AWAY FROM MERCEDES AFTER 39 YEARS.... THE SEAL ON THE WINDSHIELD HAS STARTED TO FAIL AND LEAK JUST ABOVE THE STEERING WHEEL..... OFF TO SAFELITE AND DITCHING WHAT HAS BEEN A SUBSTANDARD VEHICLE SINCE I BOUGHT IT. *TR

Reported

Apr 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

I OWN A 2013 XC 60. IT HAS ADHESIVE FAILURE ON THE WINDSHIELD. IT HAS BEEN THIS WAY FOR OVER TWO YEARS. EVERYWHERE I TAKE MY VEHICLE THEY TELL ME THAT IT IS PROBABLY THE SUNROOF LEAKING. (SAFELIGHT WHO VOLVO SAID I SHOULD USE) WE HAVE CHECKED ALL THE SUNROOF DRAINS AND IT IS NOT THE SUNROOF IT IS 100% MANUFACTURE DEFECT. I WAS TOLD BY ONE VOLVO DEALERSHIP THAT THEY WOULD CONSIDER PULLING IT OUT FOR ME BUT IF THE WINDSHIELD BROKE I AM RESPONSIBLE FOR A NEW WINDSHIELD. THEY ACKNOWLEDGE THAT THEY HAVE HAD MULTIPLE COMPLAINTS ON THIS YEAR MAKE AND MODEL FOR THE WINDSHIELD LEAKING. I DO BELIEVE THIS SHOULD BE RECALLED. MY CAR GROWS MOLD IN THE FLOORBOARD FROM IT LEAKING SO BADLY. SO I HAVE TO CONTINUE TO SHAMPOO OUT SO THAT MY FAMILY AND CHILDREN DO NOT GET SICK.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

MY WINDSHIELD IS LEAKING FROM TWO AREAS ON THE TOP ON THE DRIVER'S SIDE. THERE ARE NO OBVIOUS CRACKS OR SCRATCHES WHICH LEADS ME TO BELIEVE THAT THE SEAL IS DEFECTIVE. AS THIS IS PART OF THE VEHICLE'S STRUCTURAL INTEGRITY AND WITHOUT A CRACK, THIS IS A MANUFACTURER'S DEFECT AND MANY OTHERS HAVE COMPLAINED ABOUT THIS AS WELL.

Reported

Dec 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

A MONTH AGO PURCHASED A 2013 VOLVO XC60 FROM A USED CAR DEALERSHIP. ON 12/9/19 THE AIRBAG ICON APPEARED WHICH SAID," SRS AIRBAG SERVICE URGENT." SINCE I LIVE IN NEW YORK AND BOUGHT THIS VEHICLE OUT OF STATE IN ( VIRGINIA) , I CALLED A VOLVO DEALERSHIP NEAR ME ABOUT THE PROBLEM. THEY CONFIRMED THAT THE PREVIOUS OWNER THAT PURCHASED THE VEHICLE HAD ANSWERED THE RECALL AND IT WAS THAN FIXED IN 2015. I TOLD THEM IF THAT WAS THE CASE , THAN WHY IS THIS PROBLEM HAPPENING AGAIN, AND IS 2019. I ALSO EXPLAINED TO THEM THAT THIS APPEAR TO BE A DEFECTED ISSUE WITH THIS MODEL SINCE THE SAME PROBLEM IS OCCURRING AGAIN OR IT WAS NEVER ADDRESS PROPERLY IN THE FIRST PLACE BY VOLVO. THIS IS A SAFETY ISSUE A RISK AND CONCERN , IF I'M IN AN ACCIDENT THERE IS A GOOD CHANCE THE AIRBAGS WILL NOT DEPLOY LEADING TO INJURY OR DEATH.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

SRS WARNING

Reported

Oct 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

Volvo is recalling certain model year 2013 S60 and XC60 vehicles, manufactured on January 7, 2013. The product identification labels were printed with the incorrect manufacture year. Thus, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification Regulation."

Risk: With an incorrect date of manufacture on the certification label, the vehicle owner may not be to determine if they are affected by future vehicle recalls, increasing their risk of a crash of injury.

Remedy: Volvo has quarantined the affected vehicles and will install correct labels prior to sale. The recall began during March 2013. Owner notification letters will not be sent.

Volvo is recalling certain model year 2013 S60 and XC60 vehicles. A manufacturing defect within the Supplemental Restraint System (SRS) control unit may lead to an inadvertent deployment of the seat belt pretensioner and/or inflatable curtain.

Risk: If the seat belt pretensioner and/or inflatable side curtain deploy without cause, the driver could be distracted and the driver's visibility could be reduced, increasing the risk of a crash.

Remedy: These vehicles have not been sold and the SRS control unit will be replaced prior to the cars being sold. Owners may contact Volvo at 1-800-458-1552.

Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.

Risk: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.