Model-year record

2016 Volkswagen Golf
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
This page shows records, not a buy or avoid call.
The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.
Complaints filed
114
Reports to NHTSA, 2016
Safety recalls
9
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
29
EPA estimate
Known issues
Fuel/Propulsion System issues lead owner complaints (19% of 114 reports), followed by unknown or other (18%).
+ 10 more component categories with fewer reports.
Share of all 114 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11656404, ODI 11627766, ODI 11590634, ODI 11588794, ODI 11586168.
Individual complaint reports(114)
Showing the 50 most recent reportsAir BagsJun 2026 · ODI 11742727 · crash · 1 injuriesDetails +Close −
I am reporting a severe safety system failure regarding the airbag deployment force on a 2016 Volkswagen Golf SE. The vehicle was involved in a collision where the frontal/side air bag safety systems engaged. While the impact speed was moderate, the airbag deployment was violently disproportionate, resulting in severe, direct injuries to the occupant rather than providing the intended safety cushioning or protection. The force of the deployment appeared heavily uncalibrated, acting as a primary source of trauma rather than an emergency restraint. In contrast, the secondary vehicle involved in the identical impact matrix sustained similar property damage but experienced a completely stable, non-injurious environment with no air bag enaged at all. I am requesting that NHTSA review this incident against existing vehicle data logs for 2016 Volkswagen Golf models to determine if there is an active trend of excessive pyrotechnic deployment force or uncalibrated SRS module sensors.
- Reported
- Jun 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
TiresFeb 2026 · ODI 11718914Details +Close −
On 04/24, I purchased 4 P235/40ZR18 Bridgestone Potenza Sport tires from Tire Rack. The tires have approx 15000 miles on them. I discovered the tires started to show approx 1/2 in cracks all around the tire where the tread transitions to the sidewall. This appears to be a safety issue because if the cracks worsen, the tread may separate from the tire. I have also spoken to Tire Rack were I`ll be filing a complaint.
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainSep 2025 · ODI 11688624Details +Close −
The EPC light has luminated 3 times in the last several months. The vehicle stutters and will not accelerate past 25 MPH. Shutting off the engine and restarting it clears the light and vehicle drives normally. The check engine light does not illuminate and no OBDII codes are stored. Manual states to take vehicle to authorized dealership for diagnosis if light stays illuminated.
- Reported
- Sep 2025
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemApr 2025 · ODI 11656404Details +Close −
I was driving my vehicle on the highway when a driver stopped me and warned me that my vehicle was leaking a huge amount of gasoline. I had a technician inspect the car to see if it might be a fuel line, the technician told me the fuel.lines were good and there were no signs of the gas coming from the lines and no cracks on the tank either. I received a letter from Volkswagen about the recall and I researched it and it says that if that is the problem the car would be leaking gas and it was dangerous as an ignition might cause a fire. I towed my vehicle to the Volkswagen here in Laredo after calling and speaking to someone from service and told yes I could bring it in and the recall part would be replaced free but I would have to leave the vehicle there. When I arrived they told me I would have to pay a diagnostic of 185 dlls and the repair. Which was not what I was told when I called earlier. So I had to pay again to have the vehicle removed from the premises without having the recall part changed.
- Reported
- Apr 2025
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemDec 2024 · ODI 11628365Details +Close −
What component or system failed or malfunctioned, and is it available for inspection upon request? - fuel system/gas tank - yes How was your safety or the safety of others put at risk? - smell of fuel in the car, can't fill up the tank without auto shut off Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Not yet
- Reported
- Dec 2024
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemNov 2024 · ODI 11627766Details +Close −
Car began spraying fuel upon turning the key in the ignition. Recall work pertaining to the suction jet pump was recently performed and is the only likely cause of this issue. Car did not leak when fuel pump was disengaged. Very lucky that issue occurred in a parking lot while not moving and did not lead to a fire or crash.
- Reported
- Nov 2024
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineNov 2024 · ODI 11623672Details +Close −
My EPC light began to appear randomly in early 2024. I received a recall notice on the gear shift trim around the same time, so called Jack Ingram VW in Montgomery to schedule a time for them to fix it (and also ensure they had the part). I asked them to also check on why the EPC light was coming on. Brought in my car on 2/28/24. Service Dept then tells me they weren't sure what was causing the EPC light to come on, and they didn't have the gear shift trim part. They quoted me a lot of work to do, which I wasn't prepared financially to have completed. EPC light continued to appear at random. Each time it did, my car would shake and it would feel like I was losing control of the vehicle. I received another recall notice for the suction jet pump inside the fuel tank. When I called Jack Ingram VW to schedule this work, I asked if this had anything to do with my EPC light coming on. They weren't sure. The recall work for both the suction jet pump inside the fuel tank and the gear shift trim were completed on 8/28/24. Car worked fine until about a month later and the EPC light came on again. Called another VW mechanic in Montgomery (Powell's Automotive) to see if they can fix it. On 9/20/24 they replaced battery, spark plugs, ignition coil, and did an oil change. Worked great until [XXX] when my engine failed and left me stranded in the road. There were no warning lights prior to the engine failing. Could not restart car. Had it towed to Powell's who could not fix it, then to Jack Ingram VW. I asked them if this had anything to do with the recall work that was done. They said this would be the first if it was. They told me the in tank fuel pump needed replacing. Work completed 10/25/24. How can they work on the suction jet pump inside the fuel tank and not get a diagnostic that the in tank fuel pump was failing? I've already paid a lot of money to try to resolve the issue, and my EPC light is still coming on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Nov 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel SystemJul 2024 · ODI 11598685Details +Close −
The contact owns a 2016 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, there was an abnormally strong fuel odor inside the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the fuel tank suction jet pump had failed, causing damage to the fuel tank. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 36,018. VIN tool confirms parts not available.
- Reported
- Jul 2024
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel SystemJun 2024 · ODI 11594770Details +Close −
The contact owns a 2016 Volkswagen Golf. The contact stated there was fuel leaking from the charcoal canister. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.
- Reported
- Jun 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemMay 2024 · ODI 11590634Details +Close −
We are unable to fill up the gas tank due the recall issue. The dealership says we can bring it in and they will repair but at this time we would have to pay for the repair. VW has not come up with a fix for the recall problem at this time. This problem has rendered our vehicle not drivable. What is the recourse? Fuel also leaks out when trying to fill the gas tank. It could start a fire.
- Reported
- May 2024
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemMay 2024 · ODI 11588794Details +Close −
My vehicle is leaking fuel. I have been unable to drive it for a few weeks due to the recall not having an approved repair. The dealership did not offer me any solution other than to pay for the repair out of pocket. This has been a known issue since February and no remedy is available from Volkswagen.
- Reported
- May 2024
- Incident date
- Apr 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemApr 2024 · ODI 11586168Details +Close −
When refueling, the gasoline spills out and can't fill the tank. Took the car to the dealer and they are asking for 2,500$ for repair.
- Reported
- Apr 2024
- Incident date
- Apr 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2024 · ODI 11581003Details +Close −
I have had this car since 2021, when I first bought it they had to keep it for another week due to a coolant break error? Had to fix it but later on I had to put tons of money into the car almost more money than it’s worth. And I’ve had a engine light on religiously for the entirety of the car, however my cars engine lights flash at times when I am driving and it gets hard to accelerate and reeks of gas- I’ve given up on dealerships because they have done everything else but what I have asked them to do and I still leave and the engine light turns on after. I did some research and learned my car has a recall since 2/14/2024 and I’ve had no update on my vehicles recall or if it’s repairable. My car will refuse to start at times and I’ve told this dealership this car will most likely kill me since I’ve put so much money into it for nothing to be fixed? And if it’s been this recall error what do I do? Please help me bought from Allen web Mitsubishi. All the symptoms are there but I’m scared
- Reported
- Apr 2024
- Incident date
- Apr 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemMar 2024 · ODI 11579504Details +Close −
I'm not entirely sure what is wrong with the car but I was sitting in my car waiting for an appointment for about an hour. I backed out of my parking space and found that there was a large puddle of gas where I was parked. I moved back into the parking space and stopped the car. I found that there was a leak coming out of the rear passanger wheel well. I have pictures of the leak. This happened while sitting stationary in the car. No warning signals popped up but if the gas caught on fire my car would have been at risk. My little sister was in the car with me. it is available for inspection. Since the issue it has been sitting untouched at my mechanics.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2024 · ODI 11577026Details +Close −
My VW golf has experienced rear door lock issues where both rear dock locks no longer work (lock or unlock) when pressing the lock button on the key or inside the vehicle. The only way to get the doors to lock is by manually locking the doors via a little slot in the door sill on each side. While it can be unlocked internally by just pulling the handle one time. This is a safety issue as door locks are a necessity for a vehicle to prevent theft of vehicle or items inside. It can also cause safety concerns for passengers in the rear(which is usually children. This also poses a danger to children due to the ease of unlocking from inside the rear passenger seats. The problem was confirmed to be the rear door latches via a dealer on 2/23/2024, however after replacing both latches with new parts, nothing was resolved. This issue is not the first time, as it is known that VW locks and many electrical components may randomly stop working, I have experienced the issue with a previous Volkswagen vehicle as well (2009 VW Jetta). There are no warning lights on the dashboard or other signs of the failure.
- Reported
- Mar 2024
- Incident date
- Feb 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel SystemFeb 2024 · ODI 11571071Details +Close −
The contact owns a 2016 Volkswagen Golf. The contact stated while driving approximately 35 MPH, there was an abnormally strong gasoline odor in the cabin of the vehicle. The contact drove to the residence and became aware that there was a puddle of gasoline under the passenger’s side rear wheel nearby the fuel tank. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.
- Reported
- Feb 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJan 2024 · ODI 11568365Details +Close −
I have a leak in my trunk from water leaking from my pressure valve in the rear of my car. Found that this is a common issue with my car. The seal around the pressure valve doesn't prevent water from entering into the trunk of my car. I got a flat tire on the highway and opened the hatch to get my spare and there was water flooded there and it rusted my spare tools. I could not put on my spare tire.
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineNov 2023 · ODI 11556624Details +Close −
GFF TEST PLAN ON STORED ENGINE LIGHT. RECOMMEND REPLACING THERMOSTAT HOUSING CAUSING THE CHECK ENGINE LIGHT. RECOMMNED REPLACE THERMOSTAT HOUSING. SEEP/SLIGHT COOLING LEAK. ADVISED TO WATCH COOLANT LEVELS UNTIL FIXED.
- Reported
- Nov 2023
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesOct 2023 · ODI 11551421Details +Close −
The regenerative braking system on my car shut off for about half a second before re engaging automatically. I was slowing down at a red light and had a car in front of me. As I applied the brakes, I hit a bump in the road and the brakes completely stopped working, causing me to almost hit the car in front of me. I do not believe that this issue is known among these vehicles, and I don't know if it has been confirmed by a dealer or testing lab. There were no warning signs for this event, the brakes just shut off for half a second.
- Reported
- Oct 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemOct 2023 · ODI 11549709Details +Close −
After parking car and turning off engine, I exited vehicle and noticed a cascade of fuel falling to the pavement by the rear wheel near the fuel tank. Fire Department was called as I was in a public parking lot. Vehicle was towed to dealer.
- Reported
- Oct 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- None reported
WheelsSep 2023 · ODI 11544872Details +Close −
aftermarket/replacement rim purchased from CAR-ID in May 2023 and installed on vehicle in May 2023. On September 15, 2023, wheel/rim suffered a total and catastrophic failure. The wheel/rim face separated from the rest of the rim while driving.
- Reported
- Sep 2023
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingAug 2023 · ODI 11539859Details +Close −
The headlight assembly design, prevents owners from changing a light bulb own their own. Per the law, a car must have functioning headlights. The design on the HID headlight assembly, requires hours of work, removing the bumper, the grill, other parts that require many tools and skilled knowledge of the brand. Considering this is a headlight that is required to be street legal, an owner can't change the bulb in emergencies. An owner must wait for an appointment with a dealer or certified Volkswagen mechanic with the proper training to change a light bulb. Regulation should prevent such designs, as the current design can make it dangerous for the driver. Just as when a driver needs to change a tire that's flat, and use the spare, a light bulb is just as critical to prevent accidents.
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJul 2023 · ODI 11530543Details +Close −
My vehicle is unable to fuel up, when attempting to fuel at the pump the fuel will build up in the filler neck causing the pump ti stop and fuel spill out from the filler neck and when driven, fuel will begin to leak from the EVAP canister located on the right rear of the vehicle. Dealership is unwilling to correct this issue as it is a known issue to them of the problem
- Reported
- Jul 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2023 · ODI 11529540Details +Close −
Thermostat and Gasket repair quoted by VW dealership. The coolant is leaking according to their inspection. Car could malfunction unexpectedly and leave me stranded as a road hazard Many more claims in this thread. They quote $1,600 to repair. https://www.reddit.com/r/GolfGTI/comments/drna5m/mk775_thermostat_housing_issue_and_coolant_loss/
- Reported
- Jun 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2023 · ODI 11524045Details +Close −
Dealer found thermostat housing leak and recommended housing and pump replacement at a cost of over $2K. Thermostat is housing leak could cause loss of coolant which could strand you in the middle of the road. There were no warning lamps active. This appears to be a common issue with these vehicles. The thermostat should not be having problems like this at this mileage. The component has not been inspected by insurance, manufacturer, or police, only the dealer.
- Reported
- May 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2023 · ODI 11521624Details +Close −
Airbag light came on, then all electrics to steering wheel failed, including the horn. Clock spring failed. Safety issue with no airbag and no horn. Known that VWs have a problem with clock spring failure. Should be a recall.
- Reported
- May 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemApr 2023 · ODI 11517819Details +Close −
Fuel was found to be leaking from the rear passenger side wheel well. A secondary flame source could cause a significant fire risk. Issue is being investigated by local VW dealer. There are no warning lamps or messages prior to the failure. Dealer recommends a replacement of the charcoal filter and N80 valve in order to have the ability to test the fuel pressure and fuel pump. My particular VIN number is not part of an existing recall on the fuel pump where fuel leak, bad charcoal canister, and N80 valve are symptomatic (secondary failures) of a bad fuel pump (primary failure). I question if the parts under the existing recall should be expanded to include a larger population.
- Reported
- Apr 2023
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherApr 2023 · ODI 11514895Details +Close −
While driving down the highway around 60 mph, nowhere near any other vehicles or pedestrians, the sunroof spontaneously shattered. The break goes outward/upward from the cabin.
- Reported
- Apr 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMar 2023 · ODI 11511460Details +Close −
Sunroof Frame Cracked. Leaky sunroof. Drains are cleaned. A pillars get wet where airbags and wiring are located. Could cause a short.
- Reported
- Mar 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionMar 2023 · ODI 11510372Details +Close −
While accelerating from a traffic light, loud bang from left rear corner of car. Investigation found left rear coil spring had broken at the lower bas of the spring where it contacts the lower control arm
- Reported
- Mar 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2023 · ODI 11509371Details +Close −
The vehicle overheated during normal driving. The car advised the driver to stop immediately. The car was inspected later the same day by a VW dealer service department that determined the water pump and thermostat housing required replacement. Estimated cost is $1400.
- Reported
- Feb 2023
- Incident date
- Feb 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2023 · ODI 11507592Details +Close −
The sunroof leaks water into the passenger side A pillar
- Reported
- Feb 2023
- Incident date
- Feb 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2023 · ODI 11505133Details +Close −
The contact owns a 2016 Volkswagen Golf. The contact received notification of the NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact mentioned that a recall notice was received confirming the remedy was available and to contact a local dealer however, the dealer informed that the part was not available for the recall remedy. The manufacturer was notified of the issue and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distributions disconnect.
- Reported
- Feb 2023
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJan 2023 · ODI 11504539Details +Close −
Fuel leaking and pooling from the rear right tire well. Tire well saturated with fuel. Occurs after engine hesitation at high speeds, similar to running out of gas. Opening the gas cap causes some fuel splashing around the opening and gurgling and hissing sounds. Difficulty re-fueling after incident, gas pump keeps shutting off. Fuel siphon pump was tested, and vehicle has been inspected by dealership, problem is not reproducible on demand. No warning lamps turn on.
- Reported
- Jan 2023
- Incident date
- Jan 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2023 · ODI 11503331Details +Close −
First, the airbag warning light came on, then followed by the horn not working and cruise control was lost. I also suspecting the power steering is also gone. This is related to the clock spring failure from my research online. This should have been recall because this is a safety hazard.
- Reported
- Jan 2023
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJan 2023 · ODI 11502623Details +Close −
Front passenger door opened on its own with a bang while making a left turn. Driving alone, passenger door had been securely locked for over a week, during left turn going 25 mph, a loud banging sound occurred, passenger door opened and indicator warning light in dash came on. Door opened approx 1 cm. Car is not safe to drive for fear of door opening again randomly. VW of America nonchalantly stated they are sorry my door opened and stated they would not cover any potential repairs.
- Reported
- Jan 2023
- Incident date
- Jan 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2022 · ODI 11497479Details +Close −
Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability. Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.
- Reported
- Dec 2022
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemNov 2022 · ODI 11494331Details +Close −
While the vehicle is attached to A/C power for charging, the forced air heating system does not warm the car. This can leave the occupants without heat for an extended period of time while charging in a remote location which could be life threatening. There used to be a "work around" using CarNET functions for this car, but that service has been discontinued for the 2016 model year. It should also be noted that other battery electric vehicles allow heating and cooling while plugged in to A/C power.
- Reported
- Nov 2022
- Incident date
- Nov 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemOct 2022 · ODI 11490211Details +Close −
Fuel leaking and pooling from the rear right tire well. Tire well saturated with fuel. Occurs after engine hesitation at high speeds, similar to running out of gas. Opening the gas cap causes some fuel splashing around the opening and gurgling and hissing sounds. Difficulty re-fueling after incident, gas pump keeps shutting off. Fuel siphon pump was tested, and vehicle has been inspected by dealership, problem is not reproducible on demand. No warning lamps turn on.
- Reported
- Oct 2022
- Incident date
- Oct 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2022 · ODI 11489309Details +Close −
Two miles into my morning commute, I accelerated to 65 mph when the following message appeared on the instrument display "Error: electrical system. Stop!" At the same time, the vehicle lost all electrical motor drive and began to coast and decelerate. As I coasted there was a clicking noise in the drivetrain and remained audible while I changed lanes to the shoulder and made a safe full stop. I powered the vehicle OFF then ON three time or until the error disappeared. The vehicle was driven to a service location and scanned which revealed 14 error codes (ref. attachment) related to electric drivetrain. This error is a safety related fault and needs to be investigated by a NHTSA and a VW safety engineer.
- Reported
- Oct 2022
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2022 · ODI 11488155Details +Close −
Takata recall. The contact owns a 2016 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Reported
- Oct 2022
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionSep 2022 · ODI 11484279Details +Close −
While driving car on highway heard a loud boom from rear right side. Stopped car and inspected, but no obvious damage. Resumed driving, and began hearing a repeated squeaking noise and some body lean in corners. Took vehicle to tire shop, where they removed right rear tire and found the right rear spring had snapped at the mounting location near the top of the spring. The attached photo of the spring suggests the mount may have been defective. Dealer confirmed spring damage and is now replacing both rear springs. However, no coverage of the damaged part even though multiple 2016 VW Golf’s have been recalled for rear spring issues.
- Reported
- Sep 2022
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemSep 2022 · ODI 11482782Details +Close −
At 80. 7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the evap canister and the n80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were no warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the local VW group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups.
- Reported
- Sep 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemSep 2022 · ODI 11482655Details +Close −
I was driving my 2016 Volkswagen Golf on a roadtrip from Pennsylvania to North Carolina on 8/13. I did the 60k mile service and had my mechanic do a safety check before the roadtrip. I spent the night of 8/13 in Richmond, VA. I went to put gas in the car the next day and it was not taking the gas instead it was propelling it out of the car. The gas station attendant managed to get some gas in the tank and chalked it up to the new pumps. I stopped in NC to get more gas and none would go in. I noticed there was gas coming out of the car on the passenger side, right behind the rear tire. I had to get the car towed to my destination in NC. A dealer in NC looked at the car and diagnosed that there was a problem with the evap system. They tried this "to start with the remedy of the fuel issue on the golf we will need to start by replacing the charcoal canister -AND LDP valve (one unit) N80 purge valve. Now if it came down to replacing that fuel tank (a rough idea) there may be some additional parts we could need with replacement of the tank because it is an updated unit compared to the original. that is a big job, the rear subframe does need to be removed and in doing so the car will need to be aligned afterwards. you could be looking at an additional..." At no part in the journey were there any warning lights that indicated something was wrong with the car. Others here have pointed out that there was a recall for the EVAP system for this model and year of car. https://auto-recalls.justia.com/volkswagen/gti/2016/16v647000/ Like others I called VW Customer Care and they told me that my vehicle was not covered under any current recall and they would not confirm the 2016 recall happened at all.
- Reported
- Sep 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherAug 2022 · ODI 11480310Details +Close −
at 80.7k miles the car began to smell heavily of gasoline and I found gasoline leaking from the back right bumper just in front of the tire. I took the car to the dealership the next day and today they've told me that it could be a number of parts but what we have on order is the EVAP cannister and the N80 purge valve. If this does not fix it then it is the entire gas tank, very expensive. There were NO warning lamps and this issue was reproduced at the dealership. They've told me there's no recalls or warranties but I have read that many other people in the MK7 group have had this issue. Volkswagen needs to own up to their previous emissions hang-ups
- Reported
- Aug 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainAug 2022 · ODI 11480145 · 1 injuriesDetails +Close −
I am having the same safety issue that is outlined in this safety recall: https://static.nhtsa.gov/odi/tsbs/2022/MC-10206794-0001.pdf However, Volkswagen says that my VIN number is not included. Pictures: https://imgur.com/a/TKfal3R I would like my car included in this safety recall. The foil cracked initially from a manufacturing defect and has now cut me to the point of bleeding multiple times.
- Reported
- Aug 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- 1 injuries
Engine And Engine CoolingAug 2022 · ODI 11478891Details +Close −
Water Pump Failed twice
- Reported
- Aug 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJul 2022 · ODI 11476454Details +Close −
On two occasions, warning messages appeared on the dash indicating that multiple government-mandated safety systems -- including airbags, ABS, ESC, and tire pressure monitoring -- were disabled. On first occasion, vehicle was traveling at approximately 30 mph. Dealer was unable to find the source of the problem. On second occasion, vehicle was traveling at approximately 65 mph on the freeway. This is an extremely serious safety problem. Key safety systems that are federally mandated fail without warning during normal vehicle operation.
- Reported
- Jul 2022
- Incident date
- Jul 2022
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJul 2022 · ODI 11476305Details +Close −
Chrome trim around the shifter began peeling and exposed sharp edges. Sharp edges of raised trim are close to a storage cubby so there is a risk of touching them and being cut, something which has happened to me (driver). Issue has not been inspected by a dealer or manufacturer etc. No warning lamps or other symptoms were present. NOTE: This issue appears to be the same as one covered under NHTSA Service Action 34J7/34L9. I believe that the aforementioned service action should be expanded to cover 2015-2017 Golf R models, as the part exhibiting peeling chrome trim is shared with other 2015-2017 Golf models which are covered under that service action.
- Reported
- Jul 2022
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJul 2022 · ODI 11474603Details +Close −
The car had a few hiccup on the freeway. Eventually the car had a strong gas smell, did not allow to add/fill up gas and was leaking gas at the back of the car. The car could have caught fire without us knowing. The problem was reproduced and known to the dealers. The second dealer Hewlett had seen another 3 cars with same issue as my car! Please see all invoices showing the parts and issues with car. suction pump in the fuel tank, fuel pump gasket, purge valve, evap canister, N80 valve. There is a recall for same issue but my car was never recalled! Recall 16V647000 Summary Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system. Recall 16V647000 Consequence As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire. Recall 16V647000 Solution Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5.
- Reported
- Jul 2022
- Incident date
- Jul 2022
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(9)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
SuspensionJun 2019 · 19V188000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Risk: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Open full NHTSA recall record →SteeringNov 2018 · 18V464000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.
Open full NHTSA recall record →Fuel SystemJul 2016 · 16V647000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Risk: As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.
Open full NHTSA recall record →Fuel SystemJun 2016 · 16V403000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.
Risk: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy: Volkswagen will notify owners, and dealers will replace the cylinder heads, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 15F7.
Open full NHTSA recall record →Engine And Engine Cooling · 15V705000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Risk: If the camshaft lobe shears off there would be a loss of brake assist, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: Volkswagen dealer will update the engine control module (ECM) software. The recall began March 2016. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 23R1.
Open full NHTSA recall record →Unknown Or Other · 18V329000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Open full NHTSA recall record →Electrical System · 19V615000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Open full NHTSA recall record →Air Bags · 22V543000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Risk: An inflator explosion may result in sharp metal fragments striking occupants, resulting in serious injury or death. An improper air bag deployment may not properly restrain the occupant, increasing their risk of injury in a crash.
Remedy: Dealers will replace the front-passenger air bag module, free of charge. Owner notification letters were mailed December 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 69DY and 61C1.
Open full NHTSA recall record →Fuel System · 24V110000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Crash-test ratings
2016 Volkswagen Golf 2 DR FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2016 Volkswagen Golf 4 DR FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Golf | 1.8L 4-cyl | Front-Wheel Drive | Manual 5-spd | 25 | 36 | 29 |
| Golf | 1.8L 4-cyl | Front-Wheel Drive | Automatic (S6) | 25 | 35 | 29 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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2016 Volkswagen Golf: frequently asked
What does the complaint record show for the 2016 Volkswagen Golf?
Owners filed 114 NHTSA complaints about the 2016 Volkswagen Golf. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2016 Volkswagen Golf?
The most-reported problem areas are Fuel/Propulsion System (19% of complaints) and unknown or other (18%).
How many recalls does the 2016 Volkswagen Golf have?
9 recalls have been issued that affect the 2016 Volkswagen Golf, covering components such as suspension. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2016 Volkswagen Golf get?
The EPA rates the 2016 Volkswagen Golf at 29 mpg combined.