Model-year record
2014 Volkswagen Golf
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
This page shows records, not a buy or avoid call.
The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.
Complaints filed
11
Reports to NHTSA, 2014
Safety recalls
5
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
32
EPA estimate
Known issues
Air Bags issues lead owner complaints (36% of 11 reports), followed by engine (18%).
Share of all 11 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11122097, ODI 11019620, ODI 11004331, ODI 10986174.
Individual complaint reports(11)
Showing the 11 most recent reportsEngineAug 2023 · ODI 11541789Details +Close −
My vehicle has (2) serpentine belts, and (2) Belt Tensioners. (1) Tensioner is for the belt that engages the Water Pump, Alternator, Power Steering and then has (3) Idler Pulleys. The other one is the AC Tensioner, that belt routes from the AC Compressor to the Crank and the AC Tensioner. The AC Compressor is a dual belt pulley. So the AC Tensioner is suppling the power for the Accessory Belt to spin, and operate the cooling system, charging system, and power steering. Recently the Accessory Belt ripped, and since the belts and the tensioners have yet to be serviced, I planned on doing both tensioners and belts. Upon replacing the components with new ones, the AC tensioner rubs against the Accessory Belt, which will def cause the belt to rip. Further investigating, I saw the original AC Tensioner has a cut out on the side of the housing made, so that the Accessory Belt will not rub against it and spin freely. I called VW Service, O Reillys, Auto Zone, Advanced Auto, and none of the tensioners have the cut out, they all have the same tensioner that is being sold. So what do I do now? Vehicle is not drivable, and without the correct part, this vehicle is unable to safely drive. Once that belt rips, cooling system won’t work, charging system and power steering. My vehicle has almost 200K and is mechanically sound, I maintain the maintenance on this vehicle to a T. Yet I am unable to purchase a part that is needed to ensure this vehicle continues to operate safely, due to a complete engineering design mistake. In which it seems to be completely covered up, because how many people will really service the tensioner. Well I did, and I would like my vehicle to run again, seeing as how the manufacturer decided to make this shortcut, and cross there fingers and hope no issues arose
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2022 · ODI 11465862Details +Close −
While driving on the freeway the car stopped accelerating and would only rev when gas pedal was pressed. I coasted to the fast lane shoulder and put on hazard lights. CHP had to stop freeway traffic to push me to the side of the freeway. Car eventually restarted and let me put into gear. I drove to Auto repair store and they scanned car. Code U0103 came back: No communication with gear shift module.
- Reported
- May 2022
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
EngineSep 2020 · ODI 11353090Details +Close −
I'M HAVING ISSUES WITH A P0106 CODE. IT CONTINUOUSLY COMES OFF AND ON. I HAVE HAD THE MANIFOLD ABSOLUTE PRESSURE SENSOR REPLACED, I HAVE HAD THE INTAKE CLEANED AND RELATABLE PARTS. THE CHECK ENGINE LIGHT WILL COME ON AT RANDOM TIMES, AND WILL JUST GO AWAY ON IT'S OWN. I HAVE READ THAT MULTIPLE PEOPLE HAVE HAD TO UPDATE THE ECM WHICH HAS THEN FIXED THE ISSUE. I DON'T BELIEVE THIS SHOULD BE AN EXPENSE TO THE OWNER OF THE VEHICLE FOR AN UPDATE THAT SHOULD HAVE BEEN DONE IN THE FIRST PLACE.
- Reported
- Sep 2020
- Incident date
- Aug 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainSep 2019 · ODI 11254699Details +Close −
THE SLAVE CYLINDER WENT BAD ITS PORING FLUID OUT IT COMPLETELY FAILED WHEN THE VEHICLE WAS PARKED IT HAS EXACTLY 34,272 MILES IT SHOULD NOT HAVE FAILED AT THAT MILEAGE AND AGE I KNOW OF 3 OTHER PEOPLE AROUND THAT HAVE HAD THE SAME THING HAPPEN THIS NEEDS TO BE LOOKED INTO BECAUSE ITS STARTING TO LOOK LIKE A MANUFACTURING PROBLEM. THIS COULD HAVE BEEN FATAL IF IT HAD WENT OUT COMPLETELY ON THE HIGHWAY SINCE AN INEXPERIENCED DRIVER WOULDN'T KNOW WHAT TO DO SINCE YOU CANT CHANGE GEARS
- Reported
- Sep 2019
- Incident date
- Apr 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2019 · ODI 11231957 · crashDetails +Close −
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN GOLF. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS THEN TAKEN TO A LOCAL DEALER (CHARLES MAUND VOLKSWAGEN LOCATED AT 6900 BURNET RD, AUSTIN, TX 78757, PHONE NUMBER: (512) 458-1111) WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR FAILED AND NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED BUT A LITTLE OVER A YEAR LATER, THE ABS WARNING LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE SAME LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR FAILED AND NEEDED TO BE REPLACED. THE PART WAS REPLACED BUT ANOTHER YEAR LATER, THE ABS WARNING LIGHT ILLUMINATED A THIRD TIME. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE WHEEL SPEED SENSOR WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY AT 40 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE AND THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO AVOID HITTING THE DEER. AS A RESULT, THE VEHICLE SKIDDED AND THE ABS FAILED TO ACTIVATE. IT WAS UNKNOWN WHAT THE CONTACT CRASHED INTO. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN AFTER THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,085.
- Reported
- Jul 2019
- Incident date
- Jun 2016
- Mileage
- Not provided
- Outcome flags
- Crash
Air BagsAug 2018 · ODI 11122097Details +Close −
TAKATA RECALL A VW DEALER SERVICE INVOICE STATES THEY COMPLETED THE RECALL ON THIS CAR, BUT YOUR WEBSITE SAYS IT IS INCOMPLETE, ACCORDING TO MY VIN. VW OF AMERICA SENT ME RECALL NOTICES IN MARCH & APRIL OF 2018. COMMUNITY VW, SANTA MARIA, CA 93456 [805 348-3221] INVOICE DATE: 12/19/17 CUSTOMER NUMBER: 50792 TECHNICIAN NUMBER: 34657 I WOULD LIKE TO VERIFY THAT THE WORK WAS ACTUALLY DONE. IS THERE AN IDENTIFYING MARK, LABEL OR NUMBER THAT I CAN SEE SOMEWHERE ON THE AIRBAG? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Reported
- Aug 2018
- Incident date
- Dec 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsAug 2017 · ODI 11019620Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN GOLF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JENNINGS VOLKSWAGEN, LOCATED AT 201 WAUKEGAN ROAD, GLENVIEW, IL, WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR UNLESS THE CONTACT PAID FOR THE REPAIR. THE DEALER STATED THAT NHTSA APPROVED THEIR REMEDY AS PERMANENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
- Reported
- Aug 2017
- Incident date
- Aug 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJul 2017 · ODI 11011794Details +Close −
"KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.
- Reported
- Jul 2017
- Incident date
- Jun 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2017 · ODI 11004331Details +Close −
TAKATA RECALL - I HAVE CALLED SEVERAL DEALERSHIPS IN CHICAGO SINCE THE RECALL IN 2016 AND STILL NO ONE HAS THE REPLACEMENT. THERE COULD BE DANGEROUS CONSEQUENCES FOR NOT HAVING THIS TESTED AND CORRECTED.
- Reported
- Jul 2017
- Incident date
- Jan 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMay 2017 · ODI 10986174Details +Close −
TAKATA RECALL. IN APRIL 2016 I RECEIVED A SAFETY RECALL FROM VOLKSWAGEN REGARDING THE TAKATA AIRBAGS. AT THAT TIME, I CALLED TO SET-UP AN APPOINTMENT AND WAS TOLD THAT THERE WASN'T A FIX FOR IT YET. I'VE CALLED INTERMITTENTLY OVER THE PAST YEAR AND HAVE RECEIVED THE SAME RESPONSE. I CALLED AGAIN ON MAY 17TH, TO ASK ABOUT THE STATUS AND RECEIVED YET THE SAME RESPONSE. WHEN I MENTIONED THAT I KNOW PEOPLE WHO HAVE HONDA'S--WHO HAVE BEEN AFFECTED--WHOSE AIRBAGS HAVE BEEN REPLACED, SHE SAID THAT HONDA OWNERS, HAVE DIED AS A RESULT OF THE AIRBAG DEPLOYMENTS, WHEREAS VOLKSWAGEN OWNERS HAVEN'T. I REPLIED THAT I INTERPRETED THAT TO MEAN THAT VOLKSWAGEN ARE DRAGGING THEIR FEET BECAUSE NO ONE HAS DIED, AND IT'LL TAKE A DEATH IN ORDER FOR THEM TO COME UP WITH A FIX, WHICH OF COURSE WAS DENIED.
- Reported
- May 2017
- Incident date
- May 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemAug 2015 · ODI 10746265Details +Close −
I WAS TRAVELING SOUTHBOUND ON THE FREEWAY, IN THE FAST LANE, AT 70 MPH WHEN THERE WAS A BLINKING YELLOW WARNING LIGHT ON THE DASH. THE LIGHT RESEMBLES AN ELECTRICAL COIL AND IS REFERRED TO AS A GLOW PLUG LIGHT. THE CAR IMMEDIATELY STALLED. I PUT ON THE HAZARD LIGHTS BUT WAS UNABLE TO GET TO THE RIGHT DUE TO TRAFFIC AND A DEAD ENGINE. AS A RESULT WE HAD TO STOP IN THE CENTER DIVIDER. IT TOOK 45 MIN FOR THE TOW TRUCK TO ARRIVE. THIS WHILE TRAFFIC FLEW BY. THE FAULT WAS IDENTIFIED AS A HIGH PRESSURE FUEL PUMP (HPFP) FAILURE BY THE DEALERSHIP.
- Reported
- Aug 2015
- Incident date
- Jul 2015
- Mileage
- Not provided
- Outcome flags
- None reported
Recalls(5)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Air BagsApr 2019 · 19V862000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
Open full NHTSA recall record →Air BagsJun 2018 · 18V148000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Open full NHTSA recall record →Air BagsOct 2016 · 16V078000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Open full NHTSA recall record →Air BagsApr 2015 · 15V483000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Open full NHTSA recall record →Unknown Or Other · 18V329000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
3 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.This Recall Query has been upgraded to an Engineering Analysis (EA18-003) to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 107626
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of steering wheel clock spring/steering column control module (SCCM) failures in model year (MY) 2012 Volkswagen Passat and CC models.The SCCM is a module within the steering column that incorporates a spiral conductor (a ribbon cable) to electrically connect the steering wheel to the vehicle's electrical system while allowing for the turning of the steering wheel.Complainants alleged that that the clock spring failed while driving and without warning.When the SCCM fails electrically, an air bag warning light is illuminated on the dash of the vehicle.If a vehicle with a failed SCCM were to be involved in a crash of sufficient severity to require deployment, the driver air bag may not deploy properly, or deploy at all.As the result of an Information Request response from Volkswagen, ODI determined that the same SCCM was used in several vehicle models and MYs including: 2010-2013 CC, 2010-2013 Eos, 2011-2013 Golf, 2012-2013 Jetta and Jetta SportWagen, 2010 and 2012-2014 Passat and 2011-2014 Tiguan.ODI identified a total of 29 NHTSA complaints across all affected vehicles potentially indicating a failed SCCM.Drivers often indicated that an audible noise was heard from the steering column when the unit failed. Some drivers also mentioned that there was a noticeable but minor resistance to turning of the steering wheel after the failure with noises coming from the steering column.The average failure mileage is approximately 30,500 miles and failures often occur outside of the factory warranty.There were no reported crashes or injuries identified in either the NHTSA or Volkswagen data as a result of SCCM failures.On July 30th, 2015 Volkswagen notified ODI that it would conduct a safety recall (15V-483) to remedy the SCCMs in 415,825 MY2010-2014 vehicles.According to Volkswagen, the SCCM can become contaminated with human hair or similar fibers entering the unit between the steering wheel and steering column.Over time this can cause the electrical cable to tear and lose connection between the steering wheel and vehicle.Volkswagen will install a cover that attaches over the SCCM to help prevent contaminants from entering the unit.A new SCCM designed to reduce outside contamination intrusion was previously introduced into new vehicle production during the 2014 model year; accordingly vehicles equipped with the new design SCCM are not included in the recall.The recall action initiated by the manufacturer addresses the safety risks identified by the investigation.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchSafetyIssues under the following identification (ODI) numbers: 10760644, 10758777, 10748922, 110734168, 10731545, 10721424, 10717651, 10715305, 10713742, 10713139, 10712295, 10711945, 10704830, 10704221, 10702926, 10702212, 10701406, 10691906, 10683944, 10682136, 10672715, 10670517, 10669312, 10628549, 10607240, 10575783, 10561143, 10552113, 10397670.
Crash-test ratings
2014 Volkswagen Golf 4 DR FWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
2014 Volkswagen Golf 2 DR FWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Golf | 2.0L 4-cyl | Front-Wheel Drive | Manual 6-spd | 29 | 39 | 32 |
| Golf | 2.0L 4-cyl | Front-Wheel Drive | Automatic (AM-S6) | 29 | 37 | 32 |
| Golf | 2.5L 5-cyl | Front-Wheel Drive | Automatic (S6) | 23 | 30 | 26 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2014 Volkswagen Golf: frequently asked
What does the complaint record show for the 2014 Volkswagen Golf?
Owners filed 11 NHTSA complaints about the 2014 Volkswagen Golf. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2014 Volkswagen Golf?
The most-reported problem areas are Air Bags (36% of complaints) and engine (18%).
How many recalls does the 2014 Volkswagen Golf have?
5 recalls have been issued that affect the 2014 Volkswagen Golf, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2014 Volkswagen Golf get?
The EPA rates the 2014 Volkswagen Golf between 26 and 32 mpg combined, depending on trim and drivetrain.