Model-year record

2023 Ram ProMaster
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.
Complaints filed
73
Reports to NHTSA, 2023
Safety recalls
5
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
No data
EPA estimate
Known issues
Steering issues lead owner complaints (34% of 73 reports), followed by electrical system (19%).
+ 3 more component categories with fewer reports.
Share of all 73 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11751462, ODI 11751417, ODI 11750986, ODI 11748387, ODI 11744172.
Individual complaint reports(73)
Showing the 50 most recent reportsFuel/Propulsion SystemJul 2026 · ODI 11751727Details +Close −
Fuel Tank leaking at inlet port. Leaking gasoline on ground. Vehicle is at Sunset Dodge for fuel tank replacement. Not under warranty or a recall at this time. Fuel started leaking with no warning
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJul 2026 · ODI 11751729Details +Close −
Fuel tank leaking large amounts of fuel at tank Inlet. Can not use vehicle. Picture included I do have a video. Vehicle is at Sunset Dodge for tank replacement. Tanks are on back order 7/7/2026
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJul 2026 · ODI 11751730Details +Close −
Fuel tank leaking on the ground. Tank leaking at inlet connection Vehicle at Sunset Dodge for tank replacement, waiting on back ordered fuel tank no warning tank started leaking 7/10/2026
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJul 2026 · ODI 11751745Details +Close −
Fuel tank leaking at inlet port, dripping gasoline on the driveway and making vehicle not drivable due to the risk of fire. Independent service center replaced fuel tank to fix issue. No warnings 6/25/2026
- Reported
- Jul 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJul 2026 · ODI 11751462Details +Close −
The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving approximately 65 MPH, the message “Power Steering Service” was displayed with a high-pitched whining sound coming from underneath the hood and the dashboard. The vehicle was taken to the dealer, who diagnosed that the steering gear EPS module and jumper harness needed to be replaced, and the vehicle needed an alignment. The vehicle was not repaired. The contact researched online and associated the failure with NHTSA Action Number: PE26002 (Steering, Electrical System). The manufacturer was not informed of the failure. The failure mileage was approximately 40,000.
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJul 2026 · ODI 11751417Details +Close −
Steering Rack and Pinion failure due to corroded electrical connection plug. This occurred in april, 2025, when the van had less than 15,000 miles on it. Took the van to Blue Ridge Chrysler Dodge dealership in Abingdon Va .for Warranty repair. Plug was taken off another vehicle to put on mine aaaand dielectric grease added to hopefully keep the replacement plug from corroding too. Location of plug makes it susceptible to water infiltration, a definite design flaw that is likely to cause trouble again in the future.
- Reported
- Jul 2026
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2026 · ODI 11751328Details +Close −
At 40,000 miles the Service Power Steering light came on solid red with "!". Hill Kelly Ram Dealership in Pensacola done a diagnostic test and stated Steering gear/EPS Module and jumper harness needs replaced with an alignment. There is an investigation going on or has been with this same issue. My original warranty says it is not covered, my extended warranty with ProGuard is not helping to fix the issue as well. I am retired single female on Social Security and just purchased this vehicle from Auto Basics on [XXX] XXX. My van needs to be fixed and I do not have over $1,233.00 out of pocket for Labor cost. This is my only vehicle and I want it fixed free of charge due to this being a well known safety issue with Ram Manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJul 2026 · ODI 11750986Details +Close −
While driving, a “Service ESC” warning message appeared and the vehicle suddenly lost power steering assist, causing the steering to become extremely difficult and creating a serious safety risk while the vehicle was in motion. The vehicle was taken to a service center, where technicians found multiple loss-of-communication codes involving the electronic power steering system. Further inspection found the main electronic power steering connector full of water and corroded. The technician documented that water intrusion caused excessive damage to the electronic power steering terminals at the rack-and-pinion assembly. The water intrusion appears consistent with a failure or inadequacy of the sealing intended to protect the electronic power steering connection from moisture. Due to the extent of the corrosion and damage, the affected wiring harnesses and rack-and-pinion assembly had to be replaced, followed by a wheel alignment. This failure resulted in a sudden loss of power steering assist while the vehicle was being driven.
- Reported
- Jul 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJul 2026 · ODI 11750236Details +Close −
While operating a 2023 Ram ProMaster 2500 (3.6L V6) for normal commercial use at approximately 39,129 miles, the coolant began bubbling and engine temperature spiked suddenly while driving. The vehicle was immediately parked and towed to an authorized Chrysler Jeep Dodge Ram dealership as it was completely undrivable. This created a serious safety risk as the vehicle lost drivability suddenly on public roads during active commercial operation. Upon teardown the authorized dealer documented: coolant leaking into cylinders 3 and 4, coolant coming out of exhaust, stretched engine bolts, warped block and head, and internal coolant leak causing overheat. No external leaks from the cooling system were found. The internal component failures caused the overheating not the reverse. The vehicle was still within its active powertrain warranty at time of failure. Stellantis denied the warranty claim under TSB D-23-20 claiming an undetermined overheat caused the engine failure directly contradicting their own dealer's findings which show zero external cause. I have paid $9,000 out of pocket for repairs that should be covered under active powertrain warranty on a 3-year-old vehicle under 40,000 miles. I am requesting NHTSA investigate this failure pattern in the 3.6L V6 Ram ProMaster 2500 as other commercial operators may face the same sudden dangerous failure.
- Reported
- Jul 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJul 2026 · ODI 11748387Details +Close −
I started having issues with the power steering. It started when I was leaving work about a month ago. Pulling out of the parking lot,it starting pulling to the left, when I was turning right. I got home and started looking for the power steering fluid tank, and couldnt find it. It was fine for a few days after that. Then I was making a right hand turn, it felt like it starting resisting the turn and tried to straighten out halfway through the turn. Another time, I was going around a left hand curve, maybe 45 mph, it fought back and pulled to the right. I have had a couple other issues, along the same lines over the last month between 5 and 45 mph. I was looking up information on the power steering, finally found it in the owners manual, that I have electric power steering.
- Reported
- Jul 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2026 · ODI 11746304Details +Close −
2023 RAM ProMaster VIN [XXX]. NHTSA Recall 25V-720 / FCA 67C Cooling Fan Fire Risk. Dealer : Landmark Chrysler Dodge Jeep Ram FIAT Of ATLANTA .. ( 5745 Peachtree Blvd Chamblee GA - 30341 confirmed BCM failed due to recall. THINKCAR 05/25/2026: "B1081-86 ECM Fire Protection Strategy Failure - Active". FCA refused free recall repair, demanded customer pay. Vehicle at dealer since 05/21/2026, 30+ days, no loaner. I paid $571.73 battery on 06/03/2026 and dropped at dealer. FCA violating 49 U.S.C. 30120. Request NHTSA force FCA to repair BCM free, reimburse $1001.73, provide loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jun 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingJun 2026 · ODI 11744810 · fireDetails +Close −
The contact owns a 2023 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while the vehicle was parked, there was a humming sound coming from the vehicle, and the contact became aware that smoke was coming from the engine compartment. Shortly afterwards, the battery was disconnected, the fan was running, and the vehicle was engulfed in flames. The contact stated that the headlights, hood, windshield, and grill were damaged by the fire. There was no one in the vehicle at the time of the fire, and there were no injuries sustained. The contact stated the local fire department was contacted. The vehicle was not inspected or repaired. The manufacturer was made aware of the failure. The contact associated the failure with the recall. The failure mileage on the vehicle was approximately 143,000.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- Fire
Electrical SystemJun 2026 · ODI 11744103Details +Close −
Manufacturer has not timely completed the following recall in a manner that promotes safety or the urgency to protect lives. My particular vehicle is a class B recreational vehicle that cannot be used since this recall. I request NHTSA exert its authority to compel the manufacturer to expedite immediate recall safety repairs.
- Reported
- Jun 2026
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJun 2026 · ODI 11744172Details +Close −
The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at various speeds, the vehicle lost power steering assist with several unknown warning lights, and the check engine and parking assist warning lights were illuminated. The contact was forced to restart the vehicle to resume normal operation. The vehicle was initially taken to the dealer where the wiring harness was replaced; however, the failure returned soon after the repair. The vehicle was taken back to the dealer where several parts including the steering sensor and steering column were replaced; however, the failure returned weeks later after the repair. The manufacturer was notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 33,000.
- Reported
- Jun 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJun 2026 · ODI 11743532Details +Close −
While driving the dash screen show a caution with a note that vehicle is in "Limp Mode" as I was on a freeway this became a huge problem putting my life at risk and for others moving at the speed of traffic then suddenly having to decelerate in order to move around me. This problem has been reported to the dealership and confirmed that this is a common issue, there was no warning ahead of time.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJun 2026 · ODI 11742542Details +Close −
Power steering harness has leak. Wiring is faulty
- Reported
- Jun 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJun 2026 · ODI 11742464Details +Close −
Loss of power steering while driving vehicle at different speeds ( when starting from a stopped position, also at speeds from 20 to 40 mph ) when trying to turn vehicle. Steering wheel pulses and shakes and is extremely hard to turn.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingJun 2026 · ODI 11742319Details +Close −
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle had experienced the failure while in traffic, with the engine overheating. The failure mileage was approximately 24,600.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2026 · ODI 11741579 · fireDetails +Close −
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
- Reported
- Jun 2026
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- Fire
SteeringMay 2026 · ODI 11741049Details +Close −
I was driving on the highway when my steering wheel pulled to the right and almos made me crash into the concrete retainer, i had to fully stop my van in the middle of the highway The steering wheel locks and pulls to the opposite side where you wanna turn i cant use my vehicle like this i seen that a lot of people are dealing with this problem and is not safe!
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMay 2026 · ODI 11740200Details +Close −
Intermittent failure of the electronic power steering
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMay 2026 · ODI 11739818Details +Close −
The vehicle's power steering does not work properly, especially at slow speeds and when attempting to back up. However, it has also failed while traveling on the interstate highway at high speeds. When you attempt to make a turn, the power steering feels like it is fighting you and wants to pull the vehicle back in the opposite direction. I took the vehicle in to be serviced, and they replaced the battery which removed previous warning messages. On two occasions, while traveling at slow speeds and making a turn into a shopping center parking lot, the vehicle resisted my attempt to make the turn such that had a car been coming out of the parking lot, rather than complete the turn, I would have run directly into the side of the other vehicle. While travelling on the interstate at 70 mph, I momentarily lost steering and had there been vehicles behind or beside me at the time, I believe it would have resulted in an accident. Fortunately, the cruise control simultaneously shut off.
- Reported
- May 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMay 2026 · ODI 11739513Details +Close −
The vehicle experienced a loss or severe reduction of power steering assist. The steering became very difficult to turn, creating a safety concern while operating or maneuvering the vehicle. The issue appears to involve the electric power steering system, steering rack/rack-and-pinion, and/or related electrical harness or connector. The problem occurred on or about 05/21/2026 at approximately 49000 miles.While driving. The vehicle was inspected by dealer, The diagnosis was harness/connector issue, corrosion/water intrusion, power steering module connector issue. The repair estimate/repair involved $4800. I am concerned this may be related to NHTSA investigation PE26002 involving 2022–2023 Ram ProMaster power steering assist failure and possible water intrusion into the power steering module connector.
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingMay 2026 · ODI 11739022Details +Close −
The contact owns a 2023 RAM Promaster 2500. The contact received a recall notification, NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling) however the parts were unavailable. The contact, who was a business owner, stated that he did not want his vehicle to break down while on the road. The contact stated that the recall was initiated over six months ago. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact's vehicle had not experienced any failure regarding the unrepaired recall.
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2026 · ODI 11736442Details +Close −
The vehicle is subject to an active safety recall involving the cooling fan module and fuse protection system. According to the recall notice, the cooling fan module may experience premature bearing wear resulting in excessive current draw and potential vehicle fire risk. The vehicle was held at the dealership for several months related to recall and engine repair concerns and has since been returned to me, however the recall remedy remains unresolved/open. The vehicle is available for inspection upon request. The recall specifically states that the defect may lead to a vehicle fire, creating a serious safety risk for vehicle occupants and others nearby. Although the vehicle has been returned to me, the recall remains open with no completed remedy available, leaving ongoing concerns regarding safe operation of the vehicle. An authorized Dodge/Ram dealership confirmed that the vehicle is affected by the active recall involving the cooling fan module and fuse protection issue. The dealership acknowledged the recall and stated that the repair/remedy remains pending. The vehicle has been inspected by an authorized Dodge/Ram dealership and discussed with Stellantis/Dodge customer care regarding the unresolved recall and extended period the vehicle remained at the dealership. Prior to dealership service, there were no specific warning indicators identifying the cooling fan module defect. The issue was identified through the manufacturer’s recall notice and confirmed by the dealership as an active safety recall affecting the vehicle.
- Reported
- May 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2026 · ODI 11736123Details +Close −
The contact owns a 2023 RAM PROMASTER. The contact stated while driving the vehicle at an undisclosed speed, while changing lanes the steering wheel is trying to drive the vehicle into another lane and barriers at times without the Collison avoidance system activating. The contact stated the collision avoidance system is very delayed or sometimes does not show up at all, he also stated that the Collison avoidance waring states it needs maintenance, the contact stated that the vehicle feels like it is close to tipping over and requiring a "death grip" on the steering wheel enable to keep it in control. The vehicle was taken to multiple dealers were they would not diagnose the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 43,518.
- Reported
- May 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMay 2026 · ODI 11735034Details +Close −
My van was at the dealership for about 5 months getting a new engine while there I was told the recall would be fixed. My van is used for work & I can’t use it until the recall is fixed!
- Reported
- May 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringApr 2026 · ODI 11732476Details +Close −
Steering system failed while driving. Mechanic reported corrosion in wiring caused multiple failures in steering system and will cost $4800 to repair.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingApr 2026 · ODI 11730882Details +Close −
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2026 · ODI 11730689Details +Close −
While driving in forward motion, the van seems to brake or downshift for a brief second. Seems to pull to left a little. Could be very hazardous if this isn’t fixed.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringApr 2026 · ODI 11730544Details +Close −
Power Steering will stop working at different times
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingApr 2026 · ODI 11730440Details +Close −
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling), however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingApr 2026 · ODI 11729899Details +Close −
The contact owns a 2023 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingApr 2026 · ODI 11729902Details +Close −
The contact owns a 2023 Ram ProMaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2026 · ODI 11728539 · fireDetails +Close −
On December 23, 2025, a 2023 RAM ProMaster 2500 Van used as a commercial fleet delivery vehicle in [XXX] suffered an engine compartment fire. The vehicle was declared a total loss by the insurance carrier. At the time of the fire, the vehicle was subject to open Safety Recall 25V-720 / Manufacturer Recall 67C, issued by FCA US LLC for a defective cooling fan module with premature bearing wear and inadequate fuse protection on the 400W fan circuit — the exact defect identified as a known fire risk. No remedy was available at the time of the incident. The interim recall notification letter had been received but the vehicle could not be repaired as FCA had not yet developed or made available a fix. The vehicle was inspected by insurance representatives and declared a total loss. No warning lamps or prior symptoms were observed before the fire occurred, consistent with NHTSA's own warning that affected vehicles may fail suddenly with no prior dashboard alert. The component believed to have failed is the cooling fan module. It is unknown whether the component remains available for inspection as the vehicle has been transferred to the insurance carrier as part of the total loss settlement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Apr 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- Fire
SteeringMar 2026 · ODI 11727266Details +Close −
The contact owns a 2023 Ram Promaster 2500. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking abnormally. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the failure had occurred while driving over a speed bump or while turning the steering wheel. The vehicle was taken to an independent mechanic, where it was diagnosed with EPS control module connector failure. The contact was informed that the EPS control module connector needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMar 2026 · ODI 11725819Details +Close −
The electronic power steering system randomly cuts out. While turning on the on ramp, speeding up to get up to highway speeds the power steering randomly cuts out when hitting small bumps. This caused the van to almost drive into the wall going 40+ mph. I had to use 2 hands an a lot of force to correct the steering. This is especially scary because I regularly drive on snowy roads on i70 in the winter. On a slick surface this would cause me to loose control of the van with no way to correct it. The problem has not been confirmed by a dealer. The vehicle has not been inspected by the manufacturer/police/insurance. There were no warning signs.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11725329Details +Close −
EcoFlow unit wires crimped, may be inadequate on size of wire from alternator to EcoFlow unit . Leading to overheating and potential fire danger .
- Reported
- Mar 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMar 2026 · ODI 11724943Details +Close −
On 3/13/26 we were driving to a location to make a delivery when the steering locked up causing loss of control, the driver was able to correct the van and was able to limp it back to our location, we contacted our dealer Bob Johnson Chrysler in Avon NY where we just dropped it off today 3/17/26 , He stated that he hadn't heard of any issues with that vehicle, but I looked up the cause and saw that there has been a ongoing problem, luckily our driver was going slow enough to be able to gain control before he crashed. this van was purchased new from this dealer in November of 2022 and only has 13500 miles on it. The dealer hasn't looked at it yet but said its out of warranty and probably wont be covered
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingMar 2026 · ODI 11724146Details +Close −
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Reported
- Mar 2026
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMar 2026 · ODI 11723885Details +Close −
Steering wheel hard to turn. Not able to react quickly. Confirmed by independent service center that the rack and pinion is faulty. Not inspected by anyone else, and no warning lamps illuminated. Independent repair shop is going to replace rack and pinion.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11722552 · fireDetails +Close −
12v DC outlet caught fire
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- Fire
Electrical SystemMar 2026 · ODI 11722555Details +Close −
Emergency call system has never worked. Dealership and Chrysler have done nothing to resolve the issue
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMar 2026 · ODI 11722004Details +Close −
Moisture in the air has corroded the wiring harness and connections to the Rack and Pinion causing the power steering to freak out and jerk the sheen all over the place and then cut out while driving.
- Reported
- Mar 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingFeb 2026 · ODI 11720745Details +Close −
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Reported
- Feb 2026
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingFeb 2026 · ODI 11719456Details +Close −
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). The contact was concerned about a potential fire. The local dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available for the recall repair. The contact had not experienced a failure.
- Reported
- Feb 2026
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2026 · ODI 11717826Details +Close −
Nothing has occurred, yet. I was told by Dodge representative, Riazen on 12/6/2025 “DO NOT DRIVE” as a result of the safety recall. As it is reported that 300,000 vehicle are affected by this recall I am terrified of driving my RV! I have initiated a vehicle buyback letter with John Elkann, and complaints with the CT Attorney General, CT Consumer Protection, CT Lemon Law, and BBB.
- Reported
- Feb 2026
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingJan 2026 · ODI 11710874Details +Close −
The contact owns a 2023 Ram ProMaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJan 2026 · ODI 11709820Details +Close −
Without any warning my steering wheel locked up and started jerking resulting in lack of steering and drivability. I was backing out of my driveway and started to turn onto the street when this happened. This could have been very dangerous if I had been driving on regular roads. The van is currently parked on the street and available for inspection as I was able to gently maneuver it to a safe spot. This has been looked at by a mobile mechanic who put an OBD2 scanner on it and couldn't bring up any codes. It has not been taken to a shop at this point. The dealer said over the phone that this is not a powertrain warranty because it is not engine or transmission. It has not been inspected by the manufacturer, police, insurance. There were warning lights on the panel when this happened but they didn't stay on. Checking the internet for answers I discovered that a power connection to the rack for power steering was getting corroded from not being sealed properly and water was entering the connection. Today I removed the black battery cable and checked on the connector to the rack myself and discovered the same issue many people are having. below is a photo from today January 9, 2026. The connector looks corroded and burnt. Why is this not a recall? This is not safe.
- Reported
- Jan 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2025 · ODI 11707984Details +Close −
Unsafe to operate Commercial use Financial harm Manufacturer unresponsive Safety issue Recall with no remedy Loss of use
- Reported
- Dec 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(5)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
StructureJun 2024 · 24V416000Details +Close −
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Open full NHTSA recall record →Seat Belts · 24V129000Details +Close −
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Remedy: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
Open full NHTSA recall record →Back Over Prevention · 24V436000Details +Close −
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Open full NHTSA recall record →Engine And Engine Cooling · 25V720000Details +Close −
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Open full NHTSA recall record →Equipment Adaptive/Mobility · 25V876000Details +Close −
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrical connectors of the electric power steering control module. ODI is opening this Preliminary Evaluation (PE) to assess the scope and root cause of potential defects in 2022-2023 RAM ProMaster steering systems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Crash-test ratings
2023 Ram ProMaster CV FWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
Fuel economy by trim
No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2023 Ram ProMaster: frequently asked
What does the complaint record show for the 2023 Ram ProMaster?
Owners filed 73 NHTSA complaints about the 2023 Ram ProMaster. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2023 Ram ProMaster?
The most-reported problem areas are Steering (34% of complaints) and electrical system (19%).
How many recalls does the 2023 Ram ProMaster have?
5 recalls have been issued that affect the 2023 Ram ProMaster, covering components such as structure. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2023 Ram ProMaster get?
EPA fuel-economy figures for the 2023 Ram ProMaster aren't available yet.