2020 Mini Cooper

I was pulling into a parking spot slowly and all of the sudden the car took off and took off and I couldn’t stop and when I tried to sped hard on the break it wouldn’t work and I lost control and my car wouldn’t stop until it crashed into another vehicle that was sitting in another parking spot.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

The contact owns a 2020 Mini Cooper S. The contact stated that while operating the vehicle, the power steering feature malfunctioned, causing the steering wheel to become difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 25,500. The VIN was not available.

Reported

Mar 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Originally problem started with a about five warning messages, a brake system one, a chassis stabilization one, Collision warning one, pedestrian warning one, and a drive train message. They were would appear while drive at any speed but, would go away after the car was shut off and restarted. A couple of months later the car started to shut off and put itself in park while driving, this problem has occurred multiple times and at speeds around 30mph. I started trying to get this fixed by a dealership in December of 2023. It went in and out a couple of times before they were able to replicate the problem. First they replaced the EME module and that worked for about 2000 miles before it started acting up again. Took it back to the same dealership in April when it started acting up. They updated the EME software and replaced a high voltage connector that was corroded. This repair took them until July 2nd. I went to pick up the car and made it about 3 blocks from the dealership it shut itself off on me. Took it back right away. They have had the car since then. Lastly I informed them about the most recent recall back on august 29th and it still shows as incomplete.

Reported

Oct 2024

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

When I plugged my phone cord into the USB port on the Click and Drive while the car was on but stationary, the screen indicated that the stabilization system was resetting. I promptly unplugged the cord and notifications started popping up on the screen. There were 4: steering assist not working, drive with care; stability control not working, drive with care; front collision detector not working; I do not recall the fourth notice. I was parked at a Starbucks 2+ hours from home so decided to try driving around parking lot hoping to continue journey. The steering was inoperable and all I could do was pull straight out of parking space and go straight back in. Turned car off, waited about 5 minutes and turned car back on, no change, no steering. Waited 3 hours for AAA tow and finally impatient, tried turning car on again. All notices cleared and I drove car home without incident (150 miles). My local Mini dealer said it was a wiring issue and they fixed it. Salesman at same dealer, who sold me the car 9 days before the incident, admitted he had heard of similar incident with Click and Drive once before, about a year ago. If I had plugged the cord in while I was driving I would likely have been unable to control the car in motion.

Reported

Sep 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Run out of lane over raised median hit 2 road signs head on they flew over the car into opposite side of traffic and into a ditch at 45mph. Airbags did not deploy despite broken frame, collapsed suspension, all 4 no flat tires were flat and front end damage.

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

Crash

At 15,000 miles, front brake pads and rotors were badly worn and rear brake pads. Replaced brake pads front and rear.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

I was stopped at a red light. A Buick SUV traveling at an admitted 65mph rear ended me and pushed my car into the car in front of me. My seatbelt was on. My head hit the steering wheel resulting in a massive brain bleed. I have ruptured and herniated disks and severe whiplash as well as a fractured skull. My airbag did not deploy although My car was announcing a loud message over the speakers “we have alerted emergency services”. I can’t find a lawyer to take the case because there hasn’t been a recall on this year yet. It was a 2020 Mini Cooper S.

Reported

Apr 2022

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

Crash 1 injuries

THE TIRES ON THIS VEHICLE HAVE BLOWN OUT 3 TIMES IN THE 9 MONTHS WE HAVE OWNED THIS CAR. ANOTHER TIRE (A FOURTH INCIDENT) HAD A BUBBLE THAT WAS REPLACED BEFORE IT BLEW OUT. ALL INCIDENTS WERE SEPARATE TIMES. THE DEALER AND BMW WILL DO NOTHING. ALL BLOW OUTS WERE ON THE HIGHWAY TRAVELING ABOUT 60 MPH.

Reported

Mar 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

DURING A RAIN SHOWER, DROVE AT ABOUT 15MPH INTO ROUGHLY 4" OF WATER GATHERED ON THE SHOULDER OF AN ACCESS ROAD ADJACENT TO THE HIGHWAY AND THE ENGINE STALLED. WOULD NOT RESTART. PUDDLE OF WATER WAS NOT HIGH ENOUGH TO BREACH THE CABIN - RUNNING BOARDS WERE STILL ABOVE WATER AND THE CURB ADJACENT TO THE STREET WAS NOT SUBMERGED. CAR WOULD NOT START AND TRANSMISSION LOCKED UP. BMW ROADSIDE ASSISTANCE CONTACTED AND ADVISED NOT TO START; TOW TRUCK HAD DIFFICULTY LOADING ONTO THE FLATBED BECAUSE THE ELECTRICAL SYSTEM HAD MALFUNCTIONED IN THE ELECTRIC CONVERTIBLE TOP AND WAS OVERRIDING THE ABILITY TO PUT THE CAR INTO NEUTRAL. *TR

Reported

Jun 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2020 MINI COOPER. THE CONTACT STATED THE WHILE DRIVING AT 55 TO 60 MPH, THE VEHICLE SUNROOF GLASS EXPLODED WITHOUT IMPACT. NO INJURIES WERE SUSTAINED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

Reported

Jun 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

WHEN SITTING IN DRIVERS SEAT ( I AM 5FT. 1 IN TALL) AND THE CONVERTIBLE TOP IS OPEN, I CAN NOT SEE THROUGH THE REAR VIEW MIRA BECAUSE THE CONVERTIBLE TOP FOLDED IS BLOCKING MY VISION. MY SEAT IS AT HIGHEST POSITION. JUST AS POINT OF REFERENCE I HAD A 2012 MINI CONV. AND THIS WAS NOT A PROBLEM. BECAUSE OF THIS I HAD TO TAKE THE CAR BACK TO THE DEALER AND GET ANOTHER VEHICLE WHICH COST ME IN EXCESS OF $5000 AS MY 3 DAY OLD CAR WAS CONSIDERED USED WITH 91 MILES ON IT. MY HUSBAND WHO IS 5'9" TALL TRIED IT AND HAD SOME VISIBILITY BUT VERY LIMITED. THIS IS A DANGEROUS THING AND SHOULD HAVE BEEN CORRECTED BY MINI. EITHER THE MECHANISM OR THE FABRIC USED HAS TO BE CHANGED TO ALLOW THE TOP TO RETRACT OUT OF SIGHT. THIS DOES NOT MATTER IF YOU ARE MOVING OR STANDING STILL, AND COULD CAUSE THE DRIVE TO EASILY HAVE AN ACCIDENT BECAUSE THEY CAN'T SEE WHAT IS BEHIND THEM.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

BMW of North America, LLC (BMW) is recalling certain 2020 MINI Hardtop 2-Door Cooper, Cooper S, and JCW vehicles. The rear side trim panels may have been assembled without a crash pad. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."

Risk: Without a crash pad, rear seat passengers would have an increased risk of injury in the event of a side impact crash.

Remedy: MINI will notify owners, and MINI dealers will install crash pads, free of charge. The recall began October 11, 2019. Owners may contact MINI customer service at 1-866-825-1525.

BMW of North America, LLC (BMW) is recalling certain 2020 X1 xDrive28i, X1 sDrive28i, X2 xDrive28i and X2 sDrive28i, 2020 MINI Clubman Cooper S All4, 2021 MINI Hardtop 2 Door (Cooper, Cooper S, John Cooper Works and Cooper S E) and MINI Hardtop 4 Door (Cooper and Cooper S) vehicles. Due to a problem with the rollover sensor within the air bag control unit, in the event of a rollover crash, the head air bag, seat belt pretensioners and other safety systems, may not activate.

Risk: If the safety systems do not deploy as intended in a roll over crash, it may increase the risk of injury.

Remedy: BMW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began July 17, 2020. Owners may contact BMW customer service at 1-800-525-7417 or MINI customer service at 1-866-825-1525.