2010 Mini Cooper

The dealer refused to perform the required FRM recall inspection and denied the recall without providing any of the federally required documentation. I was forced to pay out‑of‑pocket for the FRM module replacement even though my VIN is listed under the safety recall. MINI of Murray stated my FRM “failed,” but admitted they never opened the module, which is required to determine internal moisture intrusion. • The Service Manager stated they based their denial on “carpet and headliner moisture,” which is not part of the FRM recall inspection procedure. • I requested the FRM inspection report, photos, and the MINI Corporate denial code. I received none of these. • MINI Corporate Recall Team confirmed they had no documentation from the dealer and incorrectly stated that the module does not need to be opened. • Without a completed inspection uploaded to MINI Corporate, a denial code cannot be generated. • I was charged for the FRM replacement part, even though the recall should cover the repair if the module is affected. • The dealer only offered to waive a $149 programming fee. Safety Concern: The dealer failed to follow required recall procedures, failed to document the inspection, and denied federally mandated recall coverage without evidence. This violates recall protocol and leaves the safety defect unresolved. The module was replaced at my expense.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle is experiencing repeated failure of the Footwell module (FRM), a known defect acknowledged by MINI/BMW. During the two years I have owned the vehicle, the FRM has required four separate reflashes due to recurring malfunctions. The failure causes loss of proper power window operation, including the passenger window reversing or rolling down unexpectedly, and loss or malfunction of other body electrical functions controlled by the FRM. Headlamps will not turn off, resulting in a dead battery and electrical/intermittent dash light surges. The FRM failed again after a software reflash, which is a documented trigger for FRM internal memory corruption. MINI/BMW issued and Extended Limited Warranty for FRM failure, acknowledging this defect; however, I received the official notice after the warranty period had already expired, leaving no opportunity to repair the defect while covered. This failure affects safe operation of the vehicle, including the inability to properly secure windows and maintain normal electrical functionality. The issue is not due to wear or misuse, but an internal electronic defect recognized by the manufacturer. The repeated nature of the failure and reliance on reflashing demonstrate the defect was never fully resolved. I am reporting this issue to document the repeated failures, late manufacturer notification, and ongoing safety-related electrical system issues. I purchased the vehicle with 86,000 miles. It now has 100,000, well below the criteria for the LW. In the 14,000 miles and two years I have owned and driven it, it has required four FRM reflashings. Had I known about the Extended Limited Warranty, I would have had BMW repair it under said warranty. That wasn't possible because I received notice of the known failure after the ELW expired.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Engine issues Engine leaks over heating seal gasket Timing bell Engine missed firing

Reported

Jul 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Passenger Airbag sensor is off even when passenger is in the seat and airbag should be on.

Reported

May 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

On Thursday I was driving my 2010 Mini Cooper S with 75,000 miles on it and there was a total and sudden power outage on the high way. I was able to get to the breakdown lane and had it towed. My mini certified garage ran the computer on it and the car started right up. It was due for an inspection so we did an oil and filter and put on some new tires. No issues were found and car was running well. We picked it up on Friday and Saturday morning after a short drive I was parking and smoke started pouring out from behind the steering wheel. I ran inside a coffee shop for help and they asked if there were flames. I went back out and opened the car door and there was loud noise and the hood was in flames. The entire dash was melted, the hood had a hole burned in it and with the fire rescue interventions the car was a total loss. No one was injured.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

Fire

The passenger airbag with seat belt icon is always indicating no one is in the seat or not buckled. The alert icon for the lighting is also on and we have replaced bulbs and still won’t work and the windows at times just randomly stops would have to unplug battery for it to reset for the windows only. I just bought this car and have registered since. Was told there was several recalls with the same issue I am experiencing. Please include my car for the proper recalls so I can have a safe reliable vehicle for my family.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mini Cooper S. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The contact stated that several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2010 Mini Cooper S Hartop. The contact stated that while driving at 25 MPH with the two sunroofs open, the vehicle caught fire. There were flames underneath the rear of the vehicle. There were no warning lights illuminated. The contact opened the hood and threw baking soda on the flames but sustained burns to her hands and face, and medical attention was provided. The neighbors had used a fire extinguisher to put out the fire. The fire department was able to extinguish the fire. The airbags did not deploy. A police report was filed. There was no crash. The vehicle was previously taken to an independent mechanic who replaced the footwell control module. The vehicle was towed to a tow lot. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 130,000. The insurance deemed the vehicle a total loss.

Reported

Feb 2025

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

Fire 1 injuries

In an attempt to resolve persistent rough running engine issue, mechanic discovered that the timing chain guides failed (broke apart) and that plastic pieces of the guides migrated into the engine oil system.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Engine stalling Oil pan leaks Caused the engine to shut down when slowing down or sitting in traffic on highway. No warning lights prior to incidents Only right after

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

COPY OF COMPLAINT sent to MINI USA today 9/2/24. (Removed my personal data -name, address, email, phone number): I have been waiting since JULY 2023 for notice of a fix for this DANGEROUS ISSUE of failed FOOTWELL MODULES that can CATCH ON FIRE! How is this either legal or humane? When I call, and I call regularly, to ask about any progress made in CORRECTING THE POTENTIALLY FATAL to the driver, problem, I'm asked to BE PATIENT...that a fix is being studied but none has become available. And, oh yes, always the "FOOTWELL FIRES are very very rare"...so I suppose if I have one and I DIE my heirs should take comfort in knowing that it was very very rare? Here's the bottom line. I spoke with a service manager at MINI OF LOVELAND and I will not divulge his name because he doesn't deserve to be reprimanded or hassled. I asked him if they were replacing ANY FOOTWELL MODULES BECAUSE OF THE RECALL. I was given the same BS about "working on creating a part that will fix it". Yeah, right. But here's the jewel in this conversation: When I asked what they'd do if my Footwell module failed for MECHANICAL REASONS he told me and I BELIEVE it's a fix that should be offered to all affected owners: "He told me that when FWMODULES in my make/model/year mini, fail (not catch fire but fail as they normally do - i.e. windows won't go up or down, OR turn signals and or/headlights won't work, etc. the fix for that also address the recall issue: REPLACE THE FOOTWELL WITH THE SAME PART with these modifications to address the corrosion/fire recall: They remove the old broken module. They clean out the entire footwell removing any signs of corrosion from the leaked in water. THEY PACK the module with material that will prevent moisture from seeping in. AND then they close it back up! AT NO CHARGE TO THE OWNER> I WANT THIS FIX! I deserve this fix as do other mini owners who are affected by this recall to prevent death or severe burns or both from failed footwell modules. THANKS

Reported

Nov 2024

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

Airbag light is deployed when passenger is sitting in seat. Module under seat is not recognizing the passenger and airbags are turned off. This is a safety concern in likeliness of an accident the passenger could be injured.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The car showed a check vehicle light. Looks like a car being lifted up (red light). The windows do not move up or down, light switches do not work and the blinkers do not work. I was told by my mechanic it was the footwell module. I read there was a recall for this but my VIN wasn't on the list. Is it possible to check to see if it should have been on the list for the recall?

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

Footwell Control Module was recalled on 12 May 2023 NHTSA Recall Number 23V337. This item has been outstanding for almost a year and I am not able to repair it yet because a manufacturer remedy is not yet available. In rare cases corrosion could result in short circuit, thermal runaway and injury. Please compel the manufacturer to develop a remedy immediately.

Reported

May 2024

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

Trailer brakes disconnected in 18k lb trailer while driving down mountain. This bulletin is the issue, should be a recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The FRM module on my 2010 MINI Cooper S failed in 2022. I was unable to access multiple functions on the vehicle, including interior and exterior lighting, window controls, and other operations that worked randomly during this time. I needed my car fully operational for work commuting so I had to find a replacement FRM, which I did from an OEM MINI parts website, [XXX] . The new FRM I purchased was matched to my vehicle's VIN and installed and programmed by my local MINI shop, Detroit Tuned [XXX] ) , in Clawson, MI. The total bill for this was over $800 (I have receipts for the purchase and the install). The recall notice from MINI/BMW came in 2023, and according to their website there is still no fix, which makes no sense since I bought an OEM replacement that was fitted to my car in 2022, as I noted here. How can a part that when fails can potentially cause vehicle fires ("thermal incident", per their recall notes) NOT be replaced immediately by the manufacturer? And how can MINI/BMW say they can't get the part when an OEM version is available online? The delay in this fix is unacceptable. My OEM replacement FRM works perfectly, but I am out the $800+ I spent to get it since MINI didn't then and still doesn't have them available, "officially". So if they ever get the part and replace my fully operational replacement for free, I am still out the money I spent in 2020 to make my car operationally safe. What can I do to get a refund from MINI/BMW? Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2024

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

On [XXX], mileage was 47,744 I took Mini for service, and told them that the front right headlight didn't work, they replaced the light bulb and they found out that the headlight was still inoperable, and internally shorted. They didn't want to include it in the extended warranty. The mini has electrical issues (FRM). The headlight wires are damaged inside the light housing and are bare-striped even if you change the light bulb when you hit a bump the wires touch the bulb short out. So my car was under the extended warranty when I took it to Braman Motors Miami for service but they failed to correct the problem. BMW of North America extended the warranty for 10 years /156,000 miles whichever occurs first, as determined by your vehicle's service date (original service date is 3/16/2010) extending the limited warranty for the Footwell Module (FRM) This problem is a known problem by BMW / Mini they currently have open recalls on the model, series, production date, and year. but since hardly anyone files complaints to NHTSA in Fla, this problem is ongoing. [XXX], under violation of federal law (The Safety Act) dealers can't sell, lease, or deliver any vehicle until recall repairs have been performed. But they overlook the problem at the dealership when the car is in the shop for service. I was given a multi-point inspection it passed 28 of them LOL, but the first one (Operation of all light and signals, (passed)...lol So how can this test pass? When I picked up the Mini nothing was working turn signals, the front right headlight, windows, hazard lights, fog lights. However, the dealer overlooks the safety recall and wants to charge the client an additional charge to diagnose the FRM. They gave me an estimate for $1,985.38 if I had approved the work that they said the Mini needed, but nothing to do with the recall (FRM) is this how BMW handles this safety recall? They don't care to solve the problem at any level dealer or manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated that she was unable to check for warning lights due to a previous failure of the instrument cluster. The contact was able to coast the vehicle over to the side of the road. The contact was unable to restart the vehicle and had the vehicle towed to the residence. The contact stated that the stall was an intermittent failure and occurred at various speeds. Additionally, the contact stated that there were various other electrical failures with the power windows. Additionally, the sunroof was unable to open or close as needed. The contact stated that the vehicle was also intermittently not able to turn off after turning the ignition key to the off position and remained running until the vehicle turned off independently. The contact drove the vehicle to a local dealer who diagnosed the vehicle and related the failure to NHTSA Campaign Number: 23V337000 (Electrical System). The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Reported

Mar 2024

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing an electrical failure. The contact stated that the turn signals, the headlights, the power window switches, the gauges and other unknown components were inoperable. Additionally, the contact stated that the vehicle had locked independently. The local dealer was contacted and informed the contact that they needed to pay a fee for the repairs. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 93,000. VIN tool confirms parts not available.

Reported

Mar 2024

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the power window switch had failed to operate as needed intermittently. Additionally, the contact stated that the gauges were inoperable. An unknown dealer was contacted and advised the contact to tow the vehicle to their location for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 123,000. VIN tool confirms parts not available.

Reported

Mar 2024

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact recently stated that the vehicle failed to start without warning. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Reported

Feb 2024

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

My 2010 Mini Cooper convertible recently had an electrical failure. I lost power while driving and the power steering wouldn’t work. Once it started again the blinkers wouldn’t work and brake lights and radio worked intermittently. I took it to the mechanic and the diagnostic determined that the footwell module is bad. Unfortunately this part is apparently on back order so the part cannot be ordered. The car is not safe to drive nor is a solution available. I looked up recalls on Mini coopers. This current recall shows that the footwell module has been recalled on 2010 hardtop Mini Coopers: MINI Recall 23V-xxx: Footwell Module Attachments: BMW AG is conducting a Voluntary Safety Recall (effective May 11, 2023) on certain Model Year 2007 - 2014 MINI vehicles that were produced between November 16, 2006, and June 27, 2014. (Due to several contributing factors (environmental, certain US States’ wintertime road treatment, vehicle design configuration and age), over time, the Footwell module (FRM) could become susceptible to corrosion) It doesn’t make sense that the exact year Mini in hardtop has the recall. Clearly the footwell modules are a problem in convertibles as well. The wording of the recall says that winter conditions can contribute to the problem. My convertible resided in a winter area for 10 years. I believe that the Mini Cooper convertibles should be included in the recall.

Reported

Feb 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Unknown. I’d just like to know how long Mini is allowed to work on a solution for the safety recall for the footwell control module that was issued last May. Given that they have known about problems with this module for years, it seems to me that they should have a solution ready to deploy by now. Thanks for your assistance.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

My vehicle started smelling intensely like burning plastic which filled the compartment. I brought it immediately to the repair shop. I had it towed in. It was apparent something was on fire. When I got to the repair shop (not mini) the electrical components for the interior, turn signals and windows) had failed and smoldered. There were no warning lights. I was told that there was a recall for the Footwell Module and that this had caused the problem. I never received a letter for the recall. The car is registered in California but was first sold in New York and so it qualifies for the recall but when I look up my VIN it says no recalls. The part has failed, and they have told me they have no replacement part yet so my car is now sitting with a car cover with the windows rolled own because they cannot roll up without the Footwell Module. Mini says they have no solution. I had to buy a new car. This was not an easy expense for me as I have limited income due to a disability.

Reported

Sep 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

The contact's son owns a 2010 Mini Cooper Hardtop. The contact stated that the windows failed to roll down, and the turn signals and the headlights were inoperable. Additionally, the check engine warning light was illuminated. The vehicle was taken to several independent mechanics, where it was diagnosed that the footwell control module (FRM) was severely corroded. The contact later received NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for a temporary repair and she would later receive reimbursement. The local dealer was contacted, and an appointment was scheduled for temporary repair; however, the manufacturer informed the contact that they would no longer provide reimbursement for any repairs completed prior to the safety recall because the vehicle was drivable despite the safety failures. The vehicle had not yet been repaired. The failure mileage was approximately 47,000.

Reported

Sep 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

02/16/2023 i purchase mini cooper s from a private owner i paid cash 6,0000 for the car 2 months later my car broke down i had my car towed to a shop i was told that my motor mounts had no bolts or screws and that what cause my car to break down it also broke my intake and wheel bearings had to be replaced total cost 1,600.00 On 08/04/2023 my car breaks down i was told that my valve broke and two cylinders needed to be replace the mechanic also told me that my card did not have the miles that it showing on the odometer when i purchase my car odometer read 156,000 miles i was told my mechanic that my car has almost 300,000 miles and the memory brain on my car is ready it a 2006 but my vin number said 2010 im having to replace my engine on my car still in th shop at i already paid up front 4200

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2010 Mini Cooper. The contact stated that while driving at an undisclosed speed, he smelled a burning odor within the interior of the vehicle. The contact was able to pull to the shoulder of the road, and after visual inspection, he observed flames emanating from the footwell control module. The contact stated that bystanders assisted him in extinguishing the flames. No police or fire reports were filed. No warning lights were illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic; instead, it was towed to the contact's residence, where it remains. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 23V337000 (Electrical System), and the VIN was included. The manufacturer was not notified of the failure. The failure mileage was 78,000.

Reported

Jul 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

Fire

Passenger seat occupancy sensor failure. This is a very common fault in the R56 series Mini Cooper. The manufacture has not initiated a recall. There are vendors selling "bypass" kits which will cause unsafe air bag deployment in an infant is in the seat.

Reported

Jul 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

Lights come on & off for airbags and or seat belts - randomly - unknown as to why - or if they are working - sometimes stay on - for 2 weeks - then go off and not on for quite awhile (weeks) brought up as to -why? with no resolution except may need repair? Does not seem to make sense - no accidents or even close to an accident ever occurring- local driving - car maintained.

Reported

May 2023

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mini Cooper Convertible. The contact stated that while driving at an undisclosed speed, the passenger’s air bag warning light was illuminated. The contact referenced NHTSA Campaign Number: 15V205000 (Air Bags). The vehicle was diagnosed by an independent mechanic and it was determined that the front passenger occupant detection sensor needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

Reported

Feb 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

Passenger seat occupancy sensor has failed, rendering the airbag system permanently turned off until it is replaced. This is an issue that is so common that people are purchasing bypass units off of eBay to trick the computer into thinking the passenger is there. A quick google search will confirm this. It cannot be condoned that a company as large as BMW gets a free pass on refusing to fix this while companies on eBay profit on a device that is clearly not safe to use.

Reported

Dec 2022

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

Transmission/timing chain issue/engine malfunctions

Reported

Sep 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

The airbag occupancy detection switch in the passenger seat is defective. This is occurring so often on Mini Coopers (R56 models from 2007-2013) that a passenger occupancy defeat switch is being openly sold and YouTube videos are available showing how to fit this device. This disables the occupancy detector switch, causing grave danger of death to infants or children seated in the passenger seat during a collision. MINI is currently charging nearly $1,000 to rectify this common fault. This defect has been confirmed multiple times by MINI, including on my vehicle on 7/8/2022. The component has been inspected by the manufacturer and confirmed to be defective. There were warning lights displayed on the central console, as well as on the driver tachometer every time the car is started. This warning cannot be defeated. This Youtube video (and many others…) have been posted more than 3 years ago about the issue, showing how to disable the warning. This one has over 74,000 views! https://youtu.be/gDlmtygUipM It is WELL overdue that you do something about this clear, present and deadly danger to children! Thank you.

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

The car consumes too much oil. This is not mentioned in the car manual. Without enough oil, the car's engine would seize up and stop functioning. Driving with low oil in the system can ruin the vehicle's engine, completely breaking the motor.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

my passenger airbag lights have been on for months .. cannot remove also my car has been burning oil since i got it

Reported

Jan 2022

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mini Cooper. The contact stated while driving at various speeds, there was a rattling sound heard with a burning odor detected. The vehicle stalled without warning. The check engine light warning light was illuminated. The vehicle was taken to the dealer on several occasions however, the mechanic was unable to determine the cause of the failure. The dealer performed an oil change and the check engine light was reset; however, the failure recurred. The vehicle was taken back to the dealer and diagnosed with engine failure after failing the smog test. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the Vin was not under recall. The failure mileage was 104,000.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

Fire

While driving home one night the following items failed to work: Head lights; turn signals, front windows (so no hand signals); Hazard lights; interior lights; and speedometer dash light. This occurred shortly after a battery change. I am not sure if tail of brake lights function at this time. Driving the vehicle in this condition presents a unacceptable safety concern. During daily light hours I had already noticed the turn signal issue and just thought maybe a relay was bad and had not had time to investigate. Investigation revealed the failed part is the FOOTWELL MODULE, and that this is a KNOWN ISSUE by Mini Cooper. Rather than issue a recall and fix the parts, they offered an extended warranty that lasted 10 years (which expired 13 months ago for my car). As a safety issue, this should have been a recall for all vehicles, not a wait til people have a fail to fix. This issue affects newer models as well.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

Some how from one day to another the Signal doesn’t works for any dirección, horn, high lighting doesn’t work, only works the posición light but doesn’t respond if I use the control to turn off or change the option.

Reported

Jun 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

I purchased a vehicle from a used car dealership and about two weeks after I purchased the vehicle I took it in to get the oil and all the fluids checked I washed the vehicle filled the tank up with gas and took it into them when I went to pick it up I noticed that there was some thing that appeared to be a programmer underneath the dash that was missing that was there before I took it to them as well as a little black box that was connected to the OBD two reader there was also missing carpet from the gas pedal was missing there were 200 more miles on my car than there were when I dropped it off so the whole tank of gas was gone down to 14 miles left when I I asked the service man where the performance chip was that they took out he told me that they didn’t take anything out and that there is no chip in the next time that I asked him he said that was I sure it wasn’t one of their tools and then the next time that I asked him he said to me that they don’t sell cars with modified parts on them not sure if he was trying to justify him stealing the chip out of the vehicle but the vehicleIs now overheating and with warped heads and running like crap so I am paying $400 a month for a vehicle that I cannot even drive. Also the vehicle has bad shocks. Sounds like crap the alignment is off it shakes going down the road feels like it is going to fall apart and there is a tear in the convertible top that was not there before I dropped it off with the service man also they needed it for two weeks for a job that was one hour for a serpentine belt that he claimed he had to wait three days for from Napa.

Reported

Jun 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

I have made several attempts to reach out to dealer. The check engine light came on the same day I purchased car. I brought the car back, the dealer said they would replace it, but couldn't do the work that day. They provided me with a false inspection report. They never followed up with me after several months had gone by and several phone calls had been made with them refusing to return my call. The car turns off on its on while driving. The brakes are also not good on the car. I had to get an oil change, wiping blades after a month of having the car. The AC fan is also not functioning. I would like to escalate this issue, because I am unable to pass my state inspection as well as feeling unsafe to drive a car that can turn off anytime on the road while driving. I waited to take to inspection because I was waiting on the dealer to communicate when they will replace the part. after several months of refusing to respond to my phone calls and emails. I have decided to report their intentional negligence. I also purchased a warranty. through this company EPOVO auto group. I have not received a follow document certifying my warranty purchase through them. Uncertain of legitimacy of this warranty as well. I have filed a complaint with BBB and Federal Trade Commission. I have not received a response. The following failed inspection codes: P0014, P0015, MIL Command.

Reported

May 2021

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

THE PASSENGER AIRBAG IS INOPERATIVE ANYTIME THE ENGINE IS RUNNING WHETHER THE CAR IS MOVING OR STATIONARY. THE PASSENGER AIRBAG DOES NOT WORK ON A CITY STREET, HIGHWAY OR WHILE TURNING. THE PROBLEM APPEARS TO BE WITH THE PASSENGER SEAT SENSOR NOT FUNCTIONING PROPERLY. THERE HAS BEEN A RECALL ON THIS ISSUE WITH OTHER YEAR MINI COOPER'S BUT FOR SOME REASON NOT THIS YEAR EVEN THOUGH THERE ARE PLENTY OF ONLINE REFERENCES TO THIS PROBLEM IN ONLINE MINI COOPER CHAT ROOMS. THIS IS A VERY SERIOUS AND DANGEROUS FAULT WITH THE MINI COOPER. POTENTIAL WITH DEADLY CONSEQUENCES. THE ISSUE WAS PRESENT WHEN WE PURCHASED THE CAR USED APPROXIMATELY TWO YEARS AGO. I CONTACTED MINI COOPER (1-866-825-1525) TO SEE IF THEY WOULD FIX THE PROBLEM BUT WAS TOLD THE CAR WAS OUT OF WARRANTY. APPARENTLY THEY ARE AWARE OF THE PASSENGER SEATBELT MALFUNCTION AND HAVE CHOSEN NOT TO DO ANYTHING ABOUT IT.

Reported

Feb 2021

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

THE PASSENGER AIRBAG SENSOR/PASSENGER SEATBELT SENSOR ISSUE THAT HAS BEEN REPORTED AND FIXED IN LOTS OF OTHER MINI COOPER MODEL YEARS IS SEEMINGLY AN ISSUE WITH 2010 MODELS TOO AND NEEDS TO BE CORRECTED VIA RECALL. THE SENSOR BEING FAULTY IS A SERIOUS SAFETY CONCERN, AND RUNS CLOSE TO $1200 TO REPAIR. MY SENSOR WAS INTERMITTENTLY OFF AND ON AND IS NOW FULL TIME WARNING ABOUT THE AIRBAG BEING OFF. THIS HAPPENS NO MATTER THE STATUS OF THE VEHICLE - AS SOON AS THE MOTOR IS RUNNING THE WARNING LIGHTS ARE LIT UP.

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

I HAVE A 2010 MINI COOPER HARDTOP. THIS IS AN ONGOING PROBLEM OF THE LAST THREE YEARS. THE PASSENGER AIRBAG ALERT GOES ON WHEN I HAVE A PASSENGER IN THE SEAT SAYING PASSENGER AIRBAG IS OFF. I'VE TAKEN IT TO A REPAIR SHOP AND THEY WILL NEED TO DISMANTLE THE SEAT TO SEE IF THE SENSOR IS DEFECTIVE AND REPLACE. I SEE THAT OTHER MODELS OF MINI COOPERS HAVE HAD RECALLS FOR THIS DEFECT IN SEAT SENSORS. MODELS IN YEARS BEFORE AND AFTER 2010. IT IS AN EXPENSIVE PROCEDURE, AND DANGEROUS IF I HAVE A PASSENGER.

Reported

Nov 2020

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

THE CAR COMPLETELY QUITS RUNNING WHILE YOU ARE DRIVING IT. CHECK ENGINE LIGHT COMES ON BUT CAR HAS ALREADY DIED. HAVE TO COAST TO A STOP WITH NO POWER STEERING SINCE THE ENGINE HAS DIED. CAR WILL NOT ALWAYS RESTART. SOMETIMES IT WILL CRANK BUT NOT TURN OVER. SOMETIMES IT WILL RESTART. TODAY IT DIED WHILE I WAS GOING 65MPH ON THE INTERSTATE A D I HAD TO DODGE ACROSS 3 LANES OF TRAFFIC TO GET TO THE SHOULDER. HAVE HAD THIS EXACT ISSUE BEFORE. 3 YRS AGO I REPLACED THE HIGH PRESSURE FUEL PUMP FOR THIS EXACT SAME PROBLEM. THIS WAS A $1500 REPAIR COST. MINI COOPER SAID THAT 2010 MINI COOPERS WERE NOT COVERED. ONLY MINIS UP TO TNE YEAR 2009 WERE COVERED IN THAT SAFETY RECALL SO I PAID OUT OF POCKET. HOWEVER, MINI COOPER USED THE SAME PART THAT HAD BEEN RECALLED ON MY 2010. IT FAILED IN 2017 AND THE REPLACEMENT PART HAS NOW FAILED AGAIN. MINI COOPER CALLED IT A "KNOWN" ISSUE, BUT WOULD NOT COVER THE REPLACEMENT COST IN 2017. REPAIR ORDER NUMBER WITH MINI COOPER DEALER: 262724 AND PART NUMBER 13-51-7-588-879

Reported

Nov 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING, CARS AROUND ME WERE BEEPING WHEN I SWITCHED LANES AFTER SIGNALING AND STEPPED ON THE BRAKES. I WAS NEARLY REAR ENDED! COME TO FIND OUT ALL OF MY LIGHTING SYSTEMS WERE INOPERABLE. I HAD: *NO BRAKE LIGHTS *NO TURN SIGNALS *NO HAZARD LIGHTS *NO HEADLIGHTS *NO TAIL LIGHTS *WINDOWS WERE INOPERABLE. THE LIST GOES ON. THIS IS TERRIFYING TO HAVE HAPPEN WHILE DRIVING, AND EVEN WORSE, I DIDN'T REALIZE WHAT WAS HAPPENING UNTIL I HAD NEARLY BEEN HIT BY TWO DIFFERENT CARS. THIS WOULD HAVE BEEN EVEN WORSE HAD IT FAILED AT NIGHT. I HAD MY CAR TOWED TO THE DEALER TO BE DIAGNOSED. THE ISSUE IS THAT THE FOOTWELL MODULE (AKA FRM) HAD FAILED. THIS HAPPENED AT ONLY 41,000 MILES. APPARENTLY THIS IS EXTREMELY COMMON AND A LONG-KNOWN DEFECT ON MINI COOPERS. IN MY OPINION THERE NEEDS TO BE AN IMMEDIATE RECALL ON ALL AFFECTED FRMS. I LEARNED THAT MINI ISSUED A "SILENT RECALL" OF EXTENDED WARRANTIES, FROM 4 YEARS TO 8 YEARS, AND NOW TO 10 YEARS/156,000 MILES. I AM OUTSIDE OF WARRANTY 6 MONTHS BY TIME, BUT WITHIN WARRANTY BY 115,000 MILES. I CONTACTED MINI USA TO REQUEST THAT THEY COVER THE PART REPAIR, AS THIS IS A KNOWN DEFECTIVE PART IN MY CAR'S MODEL AND YEAR AND A CRITICAL SAFETY ISSUE. THEY HAVE REFUSED, DESPITE ME GETTING IN TOUCH THREE TIMES. I ALSO NOTIFIED CUSTOMER RELATIONS AT MINI USA THAT I NEVER RECEIVED NOTIFICATION OF THE WARRANTY EXTENSION ON THIS PART, OR ON ANY OTHER PART. ADDITIONALLY, I HAVE NOT RECEIVED ANY NOTIFICATION OF RECALLS THAT APPLY TO MY VEHICLE, THOUGH THROUGH MY RECENT RESEARCH I HAVE FOUND THAT SOME HAVE BEEN ISSUED. A QUICK GOOGLE SEARCH AS WELL AS DISCUSSIONS WITH MINI TECHS WILL REVEAL WIDESPREAD FRM FAILURE. MANY OTHER COMPLAINANTS ON THIS PAGE ARE REGARDING THE SAME ISSUE. HAS ANY INVESTIGATION TAKEN PLACE? IF NOT, I HOPE THERE WILL BE ONE.

Reported

Sep 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

THE SOUND OF THE MOTOR IS VERY VERY NOISE, AND SHAKES REALLY BAD AFTER YOU START THE CAR.

Reported

Jul 2020

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

AIR BAG PASSENGER LIGHT CAME ON AND STAYED ON. WINDOWS DOWN GO UP OR DOWN. TURN SIGNALS DON'T WORK. AC STOP WORKING. IT BLOWS OUT HOT AIR IN THE FRONT. A LOUD THUD NOISE HAPPENS ONCE IN A WHILE FROM THE BACK. SOMETIMES WON'T START LIKE IF THE BATTERY WAS DEAD. SOMETIMES ENGINE WON'T TURN OFF AND WILL RUN WITHOUT THE KEY IN THE IGNITION. I'VE ONLY HAD IT SINCE OCT 2019. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

THE PASSENGER SEAT OCCUPANCY DETECTOR IS BROKEN. THIS IS APPARENTLY A COMMON PROBLEM WITH BMWS AND MINI COOPERS. SOME MODELS HAVE BEEN RECALLED. BUT MANY HAVE NOT, INCLUDING MINE. THE SYMPTOM IS THAT SEAT BELT AND AIRBAG WARNINGS LIGHT UP.

Reported

Mar 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

MI VEHCULO MINI COOPER S 2010, ESTANDO ESTACIONADO EN EL GARAGE POR MS DE 12 HORAS Y SIN PRENDER EL MOTOR EN NINGN MOMENTO COMENZ A INCENDIARSE SIN NINGN MOTIVO. POR FORTUNA HABA PERSONAS QUE ALERTARAN DE LO OCURRIDO Y PUDE APAGAR EL FUEGO EN EL VEHCULO, AUNQUE YA HABA CONSUMIDO PARTES ELCTRICA, DE MOTOR Y COFRE, ETC. CABE MENCIONAR QUE ESTO SUCEDI EN LA CIUDAD DE MXICO, NO EN EUA, PERO USTEDES TIENEN MEJOR INFORMACIN AL RESPECTO. SALUDOS.

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

Fire

BMW of North America, LLC (BMW) is recalling certain 2008-2014 MINI Clubman Cooper, Clubman Cooper S, Clubman John Cooper Works, and 2007-2013 MINI Hardtop 2-Door Cooper, Cooper S, and John Cooper Works vehicles sold, or ever registered, in Alaska, Colorado, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. The electronic control module in the driver's side footwell area may short-circuit, due to corrosion from water and road salt.

Risk: An electrical short-circuit can increase the risk of a fire.

Remedy: Dealers will inspect the sunroof drains, interior footwell area, and FRM and, depending upon the results of the inspection, certain components will be replaced. Owner notification letters were mailed May 13, 2024. Owners may contact BMW customer service at 1-866-825-1525.

BMW IS RECALLING CERTAIN MODEL YEAR 2010 MINI COOPER AND COOPER S VEHICLES FOR FAILING COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE AFFECTED VEHICLES WERE EQUIPPED WITH 17 INCH WHEELS, BUT THEIR LABEL STATES THAT THEY WERE EQUIPPED WITH 16 INCH WHEELS. ALSO THE TIRE PRESSURE STATED ON THE LABEL FOR THE COOPER S IS INCORRECT.

Risk: ERRONEOUS TIRE INFORMATION COULD LEAD TO IMPROPER TIRE FITMENT AND INFLATION WHICH COULD AFFECT THE DURABILITY OF THE TIRE AND THE STABILITY OF THE VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE RECALL BEGAN ON MARCH 4, 2010. OWNERS MAY CONTACT BMW AT 1-800-831-1117.