Model-year record
2023 Mercedes CLA
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
6
Reports to NHTSA, 2023
Safety recalls
0
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
No data
EPA estimate
Known issues
Unknown Or Other issues lead owner complaints (50% of 6 reports), followed by air bags (17%).
Share of all 6 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11666113, ODI 11585897, ODI 11577449.
Individual complaint reports(6)
Showing the 6 most recent reportsAir BagsDec 2025 · ODI 11707802 · crash · 2 injuriesDetails +Close −
I slid on snow during a storm and hit head on to an oncoming car and my car has been deemed a total loss. During the crash not a single airbag at all deployed. I hit the windshield and the dash, at least one should have gone off, but none of them deployed in the car
- Reported
- Dec 2025
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- Crash 2 injuries
SteeringDec 2025 · ODI 11706783 · crashDetails +Close −
While executing a right turn, the steering wheel became locked. The driver attempted to apply the brakes, but they were unresponsive. Consequently, the vehicle collided with the divider.
- Reported
- Dec 2025
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- Crash
Electrical SystemOct 2025 · ODI 11691317Details +Close −
During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is traveling and the Rpm range in which the vehicle is being accelerated at. I was left stranded, hopeless, and endangered as a result of this catastrophic vehicle failure.
- Reported
- Oct 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJun 2025 · ODI 11666113Details +Close −
I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of the roof as well of the poor quality of the glass that is used for the sunroof. I am shocked there is no safety film in that glass to prevent it from shattering. This was a terrible experience- I expected more from a Mercedes. I’m horrified this can happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jun 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherApr 2024 · ODI 11585897Details +Close −
I was driving on hwy 301 in Maryland at 5am. My sunroof exploded. It was like a bomb went off hatterung glass all over my face and body
- Reported
- Apr 2024
- Incident date
- Apr 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMar 2024 · ODI 11577449Details +Close −
Exploding sunroof. Dealership will not accept responsibility even though this is a known issue with their cars. This exploded on the highway and could have caused major issues for other drivers and myself with flying glass. There was not any external impact that caused the explosion. Mercedes needs to recall and fix this issue to prevent other accidents.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Recalls
No recalls are listed for this model year as of Jul 2026. Recall records can change when NHTSA publishes new information.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2023 Mercedes-Benz CLA-Class 4 DR FWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
2023 Mercedes-Benz CLA-Class 4 DR AWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
Fuel economy by trim
No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.
Before you buy
Useful next checks
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Compare the year-by-year record
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2023 Mercedes CLA: frequently asked
What does the complaint record show for the 2023 Mercedes CLA?
Owners filed 6 NHTSA complaints about the 2023 Mercedes CLA. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2023 Mercedes CLA?
The most-reported problem areas are Unknown Or Other (50% of complaints) and air bags (17%).
How many recalls does the 2023 Mercedes CLA have?
No safety recalls are on record for the 2023 Mercedes CLA as of Jul 2026.
What gas mileage does the 2023 Mercedes CLA get?
EPA fuel-economy figures for the 2023 Mercedes CLA aren't available yet.