2018 Mercedes CLA

The instrument cluster gauges start giving in accurate information and the whole dash start turning on and off. I found hundreds of people posting complaints about this issue with the 2018 mercedes cla 250 but mercedes refuses to acknowledge this issue and put out a recall probably out of greed and to not loose money. This is a dangerous issue. Mercedes wants to charge people appropriately $3,000 for parts and labor to fix this issue which is ridiculous. Please look into this. There needs to be a recall. This is dangerous especially for the people that cant afford this repair.

Reported

May 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Water coming into the car through the floor

Reported

May 2026

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

Corrosion of the fuel system (on a Flex Fuel rated vehicle that had used E85 blend regularly) causing sudden loss of power, misfires, lack of acceleration The vehicle experience sudden loss of power, multiple misfires, and potential damage to the engine. Had the vehicle been on the highway or attempting to merge with traffic this could have resulted in an accident See attached dealer diagnosis and replacement of multiple fuel injectors, fuel pump, and fuel rail. The dealer service manager stated (but did not document) that this was probably caused by using E85, despite the fact that the vehicle is rated for E85/flex fuel There were no warnings or indications prior to the incident

Reported

Mar 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I have sent the below email over 100 times to Mercedes To whom it may concern, I am writing regarding the purchase of a CLA250 4matic in December. I had a 120 point inspection done that did not show any issues with this car. As I was driving down a dark road around 1 am, my life was thrown in danger as the command shaft shut off and I could not see the dashboard or any lights in the vehicle. I was alone and on a dark road. After sitting for 15 minutes, I was able to get a light to come on and drove to my destination. On my way home, the lights were acting erratic and the brake lights, bright lights, engine lights, gas gauge, rpm gauge and caution lights were flickering the entire time. The car had no problems starting, however this continued to happen. I parked the car for several days and after starting it again, the dashboard was black, I could not see to put it in park. I tried several days later and got the lights to come on and after driving through the light, the parking brake was thrown in place as I was driving, almost ejecting me from this vehicle. I immediately turned around and parked the car for over a week until bringing it to your service location at Atlanta South. The car put my life in danger, almost ejecting me out of the car. Thankfully I was not on the highway driving higher speeds or I would have been killed.. I am asking for Mercedes Benz to cover the entire amount for the command which I was told during service check was defective and wiring issues within the command. The cost is over $2,900. I believe this is a manufacturing defect whether you have any recalls on it or not. I will file a safety recall complaint with the NHTSA Nation vehicle recall for these vehicles of this make and model advising that you could be killed while driving this car without further recall. I have had other Mercedes benz vehicles and never had this problem. This is a matter of life or death. The car is currently parked at the dealer after inspection.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while driving and turning the steering wheel to the left, there was an abnormal clicking sound coming from the vehicle. Additionally, the electrical features on the steering wheel failed to operate as needed. The contact stated that several days later, the same failure returned with air bag and a "Front Left Malfunction - Service Required" message displayed on the instrument panel. The contact spoke to her mechanically inclined brother and was informed that the failure was likely related to a defective clock spring. Upon investigation, the contact discovered NHTSA Campaign Number: 17V627000 (Air Bags) ,which the contact linked to the failure. The contact went to the local dealer's website and communicated with an agent through the Live Chat feature. The contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

My clock spring is no longer working, it made all the buttons on my steering wheel stop working and i am afraid the airbag will deploy at random since there was a recall on cla models 2015-2018. I own a Mercedes cla 250 2018 but it is not showing a recall on my specific vehicle. Not only that but they no longer sell just the clock spring for my car, im assuming because of the recall. I am scared that my airbag will randomly deploy while im driving or that it will not deploy at all in case of an accident. It was diagnosed by an independent mechanic There was no other messages except when my left side airbag service needed message popped up

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

P052E Check Engine light on. Same part is defective on other models that use the same parts. My car is not included in the recall.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The panoramic sunroof opens and closes but will not shut completely in the back. When calling around for a quote mechanics were aware of the issue occurring with this specific make model and class of vehicle.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

When you start off at a slow speed, the rear end of the car starts making a knocking noise. We had it inspected by Mercedes-Benz and they said that it is the rear differential.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Crank venting system. Wheel looses power. Oil us getting into sensors.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

My car clock spring has went out, and it affects my car airbag deploy. I see it’s a problem with the Mercedes Cla250. It’s very dangerous it causes your horn not to work as well!

Reported

Feb 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while the vehicle was parked, the sunroof switch was enabled to open the sunroof; however, the sunroof failed to open as intended. The contact stated that the left side of the sunroof did not open as intended. The vehicle was taken to the dealer where it was diagnosed with sunroof assembly failure. The contact was informed that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Within 2 weeks after purchasing this vehicle the front stationary roof panel flew off the car. I noticed it when I parked at work in the parking lot. I do not know where the panel is. I retraced my route and did not see it anywhere. I work less than 2 miles from work with no turns. I am very concerned that the panel may cause water damage/leaking and even be a danger / damage to another drivers safety. I went to MB they said that there was no recall. They said that I should file claim to repair it. Claim and repair done be MB. NOW the same thing happened again. The panel has flown off again while I was driving on the highway around 3:00pm the panel nowhere to be found. MB said file a claim. 2 repair companies said the glue /sealant could be the issue. There were no notifications that this would happen. Pictures have been taken for both incidents. Upon referencing Vehicle Compliance & Analysis there is a recall Campaign Description: 23P2197658 NHTSA ID 23V854 I am having a difficult time getting my vehicle repaired without having to file another claim or paying for it myself.

Reported

Jan 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while the vehicle was at the car wash, water entered through the overhead center console. The vehicle was taken to the dealer, where it was determined that the front roof panel needed to be replaced and resealed. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 61,050.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Water comes in the car and fills the back seat floors with water. I think its comming in from the frame.

Reported

Dec 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Check engine code PO52E - Positive Crankcase Ventilation regulator valve performance. Needs to be recalled

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

I am driving around 55K miles in this car, and my check engine light comes up. I head to a local place to get a code check. The guy looks it up and tells me this is pretty much with EVERY Mercedes CLA around that mile point.. So, I look up on reddit and other forums, and it's exactly what he said. Pretty much the PCV valve is faulty and costs around $1800-2500 to fix after 50-60K miles which causes emission problems and other safety concerns if not taken care of. It makes no sense how this is not a recall. Of what I read, Mercedes knows all about this and has done nothing, just leaving the drivers to take care of a problem that they did nothing to cause. I am not sure if this is for the NHTSA or what, but it is kind of unacceptable.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

My 2018 Mercedes-Benz CLA250 4MATIC is experiencing a knocking noise from the rear differential at low speeds. The issue poses potential driving hazards, including possible loss of control and increased wear on drivetrain components. The noise may indicate a failing differential, which could suddenly fail while driving. I have contacted the dealer, but no specific recalls or factory service announcements have been identified for this problem. This appears to be a common issue reported by other owners. At the recommendation of the service technician, I replaced the rear solenoid, at the cost of $400, but no improvement. A rebuild of the rear differential was the recommendation.

Reported

Sep 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Air says it will malfunction nothing has happened but wish for it to be repaired before an accident

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

roof front panel coating peeling off - there has been a recall for this issue on most mercedes benz of my year - not just my model- seems to consistently be an issue for the front panel between windshield and sunroof- https://static.nhtsa.gov/odi/rcl/2021/RCMN-21V197-6244.pdf my specific VIN wasnt included in the recall but i am having the exact same issue- Mercedes told me to reach out to NHTSA to see about getting my VIN batch included in recall or re-issue broader recall to include my VIN # - they will not replace otherwise - so many people online have same issue as me and obviously it was enough of a hazard that the first recall was issued but there are more cars affected by it than what was covered.

Reported

May 2024

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

Vehicle cluster lights go black while driving...dangerous due to no fuel gauge..no speed gauge... no speedometor..no seat belt warning and no blinkers to exit highway safely....there is a danger of crashing as vehicles goes hesitant during black periods...this is an ongoing problem with Mercedes as documented for numerous years with numerous vehicle's and different models. The safety of my driving this vehicle has come down to your ethics.. Does Mercedes value their customer [I think not] or does the safety of Highway Patrol ignore this dangerous and catastrophe accident waiting to happen.? I really hope someone will be helpful and I do really appreciate your time to this issue...

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The cluster panel lights that indicate speed, fuel, brakes, lights, turn signal, engine light, high beams and all other components of safety of car continue to black out altogether or flash on and off continuous while driving. Safety is an issue if your driving and cluster panel blacks out. You do not know the speed your driving at and no turn signals work. The problem was reported to Mercedes and the software was reset. The problem continues to happen while driving and is dangerous on highways as speedometer and turn signals do not work. Gas gage spins from full to empty and brake and engine lights flash on and off or cluster again goes black. There are or have never been warnings. While driving it just happens. This has been happening on and off for a few months. Mercedes does not know the cause.

Reported

Jan 2024

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The year and model of my car has been recalled for a steering column module/clock spring. Mercedes says my VIN is not in the recall. This is a safety concern as an airbag will not deploy. I believe I should be included in the recall.

Reported

Jan 2024

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

roof front panel coating peeling off - there has been a recall for this issue on most mercedes benz of my year - not just my model- seems to consistently be an issue for the front panel between windshield and sunroof- [XXX] my specific VIN wasnt included in the recall but i am having the exact same issue- Mercedes told me to reach out to NHTSA to see about getting my VIN batch included in recall or re-issue broader recall to include my VIN # - they will not replace otherwise - so many people online have same issue as me and obviously it was enough of a hazard that the first recall was issued but there are more cars affected by it than what was covered. have tried to upload photos but the button dissapears when i click on upload [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Dec 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated while driving an undisclosed speed, an abnormally strong fuel odor was detected. Additionally, the fuel odor was also detected when the defroster and heat were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 55,000.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the steering wheel made a clicking sound while turning, and the mileage button on the steering wheel was inoperable. An independent mechanic was made aware of the failure and informed the contact that the failure could be related to a faulty clockspring; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but stated that there was no recall associated with the VIN. The failure mileage was approximately 65,000.

Reported

Sep 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated that coolant was leaking from the engine with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the mechanic replaced the coolant reservoir cap. Several months later, the warning light re-appeared, and the contact topped off the coolant level and the warning light disappeared. Recently, the check engine warning light illuminated and took the vehicle back to the independent mechanic. The vehicle was diagnosed with a defective fuel injector and the contact was referred to the manufacturer for assistance. The contact was informed that the vehicle was not under recall and was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 118,000.

Reported

Jul 2023

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

2018 CLA250 30k miles, leaving the airport the car suddenly felt as if it lost power and slowed un-commanded. It then began to operate normally for the 50+ mph drive home. Upon reaching my neighborhood, the car began to make a clunking, popping sound when under load less than 30 mph. The days after the vehicle continued to experience the same issues every time it was driven. I took the car to a local trusted mechanic and he said it’s the rear differential and most likely failed pre-maturely and it’s not work he can do. He said a rear differential failing with 30k miles would be extremely rare and recommend I reach out to the manufacturer to have it replaced and to keep him updated as to how Mercedes handles this. After taking it to Mercedes of Bellevue the service adviser said this is common on CLAs and GLAs since 2014. Even to the point saying he has a GLA and hasn’t had the issue yet luckily. After speaking to the service manager at Mercedes of Bellevue and asking him directly if he has ever heard of a rear differential failing with less than 30,000 miles on the car he said “no”. After bringing my car in the service advisor said “yes, he has have seen a lot fail to the point i worry about it” as he has the same rear differential in his car. My car is 10 months out of time warranty but 20,000 miles under the mileage warranty. Looking online on the CLA250 owners forum this does seem to be a common issue on CLAs, GLAs and other models that use this rear differential.

Reported

Jun 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

My car randomly caught on fire, it was parked in my apartment garage for a week while I was out of town. I came back to use my car and my car remote wasn’t unlocking the car so i unlocked it manually. When I opened the car it wreaked of smoke, the windows were covered in soot, the visors were bubbled up, the passenger seat had a chunk missing. It was investigated by a car shop for My insurance and the car shop Said they felt like the fire started from the wires under the passenger seat. Of course it was deemed a total loss and now I’m out of car. I hadn’t even had the car a year.

Reported

May 2023

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

Fire

SOS e call not activated and I’ve called Mercedes numerous times. They can’t get the car to respond they say it’s a communication error on their end however the dealership wants to charge me $300+ to update the software when it’s their issue. Also 2 months before I purchased this car I noticed not only was this one of the recall issues that the dealership supposedly fixed. But from the beginning this vehicle has had nothing but issues. I shouldn’t have to pay out of my pocket for the manufacturer. I had received a complementary 3 months of the mbrace that I didn’t even get to fully use before the sos stopped working

Reported

Jan 2023

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

Back up camera stop working. Putting gear on reverse does not prompt the camera screen. Called Dealer if there is a recall. No recall for this issue and not covered. Read online article that 2018 CLA 250 are effected by this software error(issue). Want to get it fixed because this is a safety issue.

Reported

Jul 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

Regarding 2018 CLA 45 AMG: On 9-21-21, while I was driving approximately 45 MPH on a 4 lane road, suddenly the car completely shut down. A message simultaneously popped up that the car was disabled and instructed me to look up in manual. Immediately I turned right into the first driveway where the car came to a stop. I was able to restart car and drive home. At that point, the car's total mileage was 17,189. 10-7-21: Deeming the car unsafe to drive, I had the car towed to Mercedes-Benz of Raleigh for a pre-arranged appointment on 10-8-21with service advisor Christopher Moore. After the tech ran numerous tests, he found the ME control unit was faulty and replaced it at no charge. Since I drove it back home, I haven't driven it since.

Reported

Oct 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mercedes-Benz AMG CLA45. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was unavailable. The dealer was notified of the issue however, the contact was informed that the part was not yet available. The manufacturer was notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Sep 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mercedes-Benz CLA250. The contact stated while driving at various speeds, there was a ticking sound coming from the steering wheel. Additionally, there was a knocking sound coming from the front end of the vehicle. The vehicle was taken to the local dealer who diagnosed that the control arms were faulty and needed to be replaced. The control arms were replaced but the failure persisted. The manufacturer was also notified of the failure. The failure mileage was 27,000.

Reported

Sep 2021

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

Manufacturer has not fixed the outstanding software safety recall in a timely fashion. I have contacted them over 10 times and no one has any idea when the software update will be sent and there is no one they can escalate the issue to. I use the car for work, but I am not allowed to use a car with an outstanding safety recall.

Reported

Aug 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF ATLANTA NORTHEAST (1705 BOGGS RD NW, DULUTH, GA 30096, (770) 279-3600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

May 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ CLA250. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE TIRES SLOWLY STARTED TO LOSE AIR. THE CONTACT STATED THAT THE RIMS WERE CRACKED. THE CONTACT STATED THE LOW TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF GREENWICH (261 WEST PUTNAM AVENUE, GREENWICH, CT 06830) WHERE IT WAS DIAGNOSED WITH THE RIMS AND TIRES NEEDING TO BE REPLACED. THE CONTACT REPLACED THE RIMS AND TIRES HOWEVER, THE FAILURE STILL RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

Reported

Mar 2021

Incident date

Sep 2018

Mileage

Not provided

Outcome flags

None reported

WE WERE ADVISED MERCEDES-BENZ IS ISSUING A RECALL DUE TO MOLD EXISTING IN THE FACTORY HVAC SYSTEM FROM A LAW FIRM MAILER. WHEN CONTACTING MERCEDES-BENZ, THEY STATED THEY ARE OF THE PROBLEM AND TOLD US A RECALL WOULD BE TAKING PLACE AROUND JANUARY 2021. WE BOUGHT THIS VEHICLE NEW IN OCTOBER 2018 AND INGEST POSSIBLE MOLD SPORES DAILY WHILE ENDURING A HORRIBLE MUSTY SMELL. WE ATTEMPTED TO TRADE IN OUR VEHICLE FOR A NEWER MODEL AND WERE INSULTED WITH THE SALES MANAGER'S RESULTS AT ZT MOTORS, FORT WALTON BEACH, FL. SO, NOW WE ARE STUCK WITH A $70,000 VEHICLE, PAYING MONTHLY PAYMENTS, AND NOT BEING INFORMED DIRECTLY BY MERCEDES WHEN THIS CORRECTION WILL TAKE PLACE. I HAVE AN AUTOIMMUNE DISORDER AND BEING AROUND MOLD IS EXTREMELY DANGEROUS FOR ME. VERY DISGUSTED BY MERCEDES-BENZ AND WILL NEVER PURCHASE ANOTHER AS THEY DO NOT TAKE CARE OF THEIR LOYAL CUSTOMERS.

Reported

Dec 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

NHTSA CAMPAIGN NUMBER: 19V130 REPEATED WARNING MESSAGES THAT PASSENGERS SIDE SEAT IS NOT LOCKED IN PLACE IN ADDITION TO BACK REAR SEATS MOST RECENTLY AUGUST 17, 2020. SEATS FAILS TO LOCK AFTER BEGIN USED (MOVED FORWARD TO ACCESS BACK SEAT) AND MUST BE REPEATEDLY SLAMMED INTO PLACE BEFORE THE WARNING MESSAGE DISAPPEARS. HAS CONTINUALLY HAPPENED SINCE WE LEASED THE CAR IN AUGUST OF 2018 AND HAS BEEN "CHECKED" BY MERCEDES ON 4 OCCASIONS WHERE THEY FAIL TO RECREATE THE ISSUE. THE VEHICLE HAS BEEN TAKEN IN ON SEVERAL OCCASIONS (1/28/19, 1/22/19, 4/29/19, 11/7/19) STATING THE ISSUE AND MERCEDES SERVICE DENIES THERE IS AN ISSUE. THEN IN APRIL OF 2018 SEVERAL 2018 E 400 VEHICLES WERE RECALLED FOR THE SAME SEAT LOCKING WARNING. WE TOOK THE VEHICLE BACK TO MERCEDES AND THEY SAID THEY WERE UNAWARE OF ANY RECALL. WE HAVE TAKEN PHOTOS OF THE WARNING LIGHTS ON MANY OCCASIONS YET MERCEDES FAILS TO ADDRESS THE SAFETY ISSUE. CONSUMER REPORTS MARCH 2019 MERCEDES-BENZ RECALLS CARS BECAUSE SEATS DON'T LOCK INTO PLACE THE AUTOMAKER SAYS THE SEATS COULD FOLD OVER IN A CRASH, RAISING THE RISK OF INJURIES

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNED A 2018 MERCEDES-BENZ CLA250C. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY A SPEEDING VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED HEADACHES, HIP PAIN, WHIPLASH, AND VISION ISSUES. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 20,460.

Reported

Feb 2019

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

Crash 1 injuries

ACCELERATING OUT OF A LEFT TURN, THE CAR HESITATED MOMENTARILY THEN THE ENGINE COMPLETELY SHUT DOWN IN TRAFFIC. THE DASH INDICATED THAT THE CAR HAD BECOME INOPERATIVE, POSSIBLY DUE TO THE ELECTRONIC STABILITY PROGRAM (ESP) ISSUE.

Reported

Nov 2018

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING ON THE ACCESS ROAD GETTING READY TO MERGE ONTO THE HIGHWAY. I PROCEEDED ONTO THE HIGHWAY AND MADE IT INTO THE MIDDLE LANE GOING AROUND 60 MPH BUT SHORTLY AFTER MY CAR THREW ITSELF INTO NEUTRAL AND THE DASH LIT UP WITH THREE LINES OF WORDS: THE FIRST LINE SAID 'SERVICE REQUIRED', THE SECOND LINE SAID 'DO NOT SHIFT GEARS' AND THE LAST LINE SAID 'CONTACT DEALER'. I WAS ABLE TO PULL MY CAR OVER TO THE FAR LEFT HAND SIDE OF TRAFFIC. I TURNED OFF MY CAR AND TURNED IT BACK ON AND IT STARTED WITH NO ISSUES. SINCE THIS INCIDENT THOUGH, I HAVE HAD OTHER ELECTRICAL ISSUES THAT HAVE FOLLOWED.

Reported

Oct 2018

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

2018 MERCEDES BENZ CLA 250. CONSUMER WRITES IN REGARDS TO ISSUES WITH VEHICLE STARTING AND SHUTTING DOWN WHILE DRIVING. *LD *JS

Reported

Jun 2018

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

AS I ACCELERATED OUT OF A LEFT TURN, THE ENGINE SUDDENLY SHUT OFF, THE TRANSMISSION SHIFTED INTO NEUTRAL, AND THE DASH INDICATED THAT THE VEHICLE WAS 'INOPERABLE'. I PULLED OVER AND TURNED OFF THE IGNITION. WHEN I ATTEMPTED TO RESTART, THE VEHICLE STARTED WITH NO ISSUES.

Reported

Sep 2017

Incident date

Sep 2017

Mileage

Not provided

Outcome flags

None reported