Verdict
2020 Mercedes CLA: Complaints, Recalls & Known Issues
What the public record actually says about the 2020 Mercedes CLA — every figure below is a NHTSA or EPA number, not an opinion.
The read
Middle-of-the-pack complaint volume for sedan.
Owners filed 23 NHTSA complaints — more complaints than 55% of 2020 sedans. Electrical System leads the reports (35%). No safety recalls on record.
Based on NHTSA complaint volume against 2020 sedans, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
23
Reports to NHTSA, 2020
Safety recalls
0
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
No data
EPA estimate
Complaint volume vs. segment peers
More complaints than 55% of 2020 sedans
The bar is this car's percentile among 2020 sedans by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Electrical System issues lead owner complaints (35% of 23 reports), followed by back over prevention (9%).
+ 2 more component categories with fewer reports.
Share of all 23 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11686937, ODI 11633985, ODI 11572508, ODI 11438063, ODI 11437767.
Recalls
0 recalls — none issued for this model year as of Jul 2026. Recall records can change as NHTSA publishes new campaigns.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2020 Mercedes-Benz CLA-Class 4 DR FWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
2020 Mercedes-Benz CLA-Class 4 DR 4WD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
Fuel economy by trim
No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2020 Mercedes CLA: frequently asked
What does the complaint record show for the 2020 Mercedes CLA?
Owners filed 23 NHTSA complaints about the 2020 Mercedes CLA — more complaints than 55% of comparable 2020 sedans, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2020 Mercedes CLA?
The most-reported problem areas are Electrical System (35% of complaints) and back over prevention (9%).
How many recalls does the 2020 Mercedes CLA have?
No safety recalls are on record for the 2020 Mercedes CLA as of Jul 2026.
What gas mileage does the 2020 Mercedes CLA get?
EPA fuel-economy figures for the 2020 Mercedes CLA aren't available yet.