TireKick

Verdict

2015 Mazda CX-9: Complaints, Recalls & Known Issues

What the public record actually says about the 2015 Mazda CX-9 — every figure below is a NHTSA or EPA number, not an opinion.

The read

Fewer reported complaints than most SUV.

Owners filed 35 NHTSA complaints — fewer complaints than 68% of 2015 SUVs. Engine leads the reports (31%). 2 safety recall campaigns on record — check the VIN and remedy terms with a dealer.

Based on NHTSA complaint volume against 2015 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

35

Reports to NHTSA, 2015

Safety recalls

2

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

19

EPA estimate

Complaint volume vs. segment peers

Fewer complaints than 68% of 2015 SUVs

The bar is this car's percentile among 2015 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Engine issues lead owner complaints (31% of 35 reports), followed by unknown or other (20%).

Engine31% · 11 reports
Unknown Or Other20% · 7 reports
Power Train9% · 3 reports
Air Bags6% · 2 reports
Exterior Lighting6% · 2 reports
Service Brakes6% · 2 reports
Electrical System3% · 1 report
Electronic Stability Control (ESC)3% · 1 report

+ 6 more component categories with fewer reports.

Share of all 35 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11652669, ODI 11544460, ODI 11507607, ODI 11504068, ODI 11462554.

Recalls(2)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Air BagsDec 2018 · 18V717000Details +

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

SteeringNov 2016 · 16V203000Details +

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

0 NHTSA investigations on record

No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.

Crash-test ratings

2015 Mazda CX-9 SUV AWD NHTSA source

Overall
Frontal
Side
Rollover

2015 Mazda CX-9 SUV FWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
CX-9 4WD3.7L 6-cyl4-Wheel Drive162219
CX-9 2WD3.7L 6-cylFront-Wheel Drive172419

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

These are affiliate links. TireKick may earn a fee if you use one.

Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2015 Mazda CX-9: frequently asked

What does the complaint record show for the 2015 Mazda CX-9?

Owners filed 35 NHTSA complaints about the 2015 Mazda CX-9 — fewer complaints than 68% of comparable 2015 SUVs, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2015 Mazda CX-9?

The most-reported problem areas are Engine (31% of complaints) and unknown or other (20%).

How many recalls does the 2015 Mazda CX-9 have?

2 recalls have been issued that affect the 2015 Mazda CX-9, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2015 Mazda CX-9 get?

The EPA rates the 2015 Mazda CX-9 at 19 mpg combined.