Model-year record
2023 Lexus IS
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
Records only
Not enough public evidence for a buyer decision.
The current record contains zero owner complaints, zero recalls, zero investigations, and no NHTSA crash rating. An empty record is not proof that this model year is reliable or problem-free.
Complaints filed
3
Reports to NHTSA, 2023
Safety recalls
0
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
22
EPA estimate
Known issues
Power Train issues lead owner complaints (33% of 3 reports), followed by structure (33%).
Share of all 3 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11539244.
Individual complaint reports(3)
Showing the 3 most recent reportsStructureFeb 2026 · ODI 11717863Details +Close −
I am reporting a recurring front bumper cracking and separation issue on my Lexus IS 500. A crack developed at the front bumper seam directly adjacent to the passenger-side headlight assembly. The crack originates at the bumper mounting/retention area near the headlamp and appears to be stress-related rather than impact-related. There is a known Lexus Technical Service Bulletin addressing front bumper sag and improper retention on this model. Multiple other Lexus IS 500 owners have reported similar cracking and separation in the exact same location, including vehicles that have not been modified or involved in collisions. My concern is that: The crack appears at a structural mounting point of the bumper. Continued stress or separation may compromise bumper retention. Progressive separation could create risk of partial bumper detachment at highway speeds. The issue occurs adjacent to the headlight assembly, raising potential concern for lighting alignment or mounting stability if the condition worsens. This does not appear to be isolated cosmetic damage but rather a recurring stress point at the bumper mounting seam. If the bumper retention system is insufficient or prone to stress cracking, this could pose a potential roadway hazard if separation increases while driving. Given that Lexus has issued a Technical Service Bulletin regarding bumper sag/retention on this model, I am requesting that NHTSA review whether the front bumper attachment design presents a broader safety concern.
- Reported
- Feb 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
VisibilityFeb 2024 · ODI 11570824Details +Close −
The contact owns a 2023 Lexus IS350. The contact stated that while driving at an undisclosed speed, the moon roof suddenly shattered, raining glass into the interior of the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 11,000.
- Reported
- Feb 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainAug 2023 · ODI 11539244Details +Close −
During driving an issue arose where the acceleration had to be performed in order to avoid a potential accident. The gas pedal vas depressed but the transmission would not downshift or accelerate. After about a second or more the transmission finally downshifted and the vehicle accelerated. I was able to steer out of trouble and fought the in order to do it. This is a know issue and programmed by Lexus. Who in their right mind does not allow the car to accelerate when the gas pedal is depressed. this issue ue seems to be with IS500 only. the mechanic did acknowledge a slow shift and this is by design. I am afraid to pull into traffic since the car will not go. It will start to go then slow down or back off and then after it downshifts it picks up speed. The time is so slow that I could get hit if the approaching traffic gets to me despite knowing that the distance is sufficient to safely pull into traffic. the car is unpredictable. In my other cars I have no issues like this. I have another Lexus vehicle and it does not do this. Many have reported the slow downshift and Lexus mechanic say it is by design. A downshift of one second or more at 60 miles an hour is 88 feet of travel. The car is not safe to drive because the driver is not in control. If you have to accelerate to avoid an accident or get out of the way you will not be able until the stupid car decides to. I have driven other Lexus models and they do not do this. Only IS500 does this. It is so unnatural that you press the gas pedal half way down and nothing. The car has to accelerate when you need to accelerate. Lexus also sells performance but it is not a performance car. Somebody is going to die due to this issue. I am nervous driving the car and I feel like I am out of control. This is a continuous problem. So far I almost got into 3 accidents due to this issue that could have resulted in a serious accidents.
- Reported
- Aug 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Recalls
No recalls are listed for this model year as of Jul 2026. Recall records can change when NHTSA publishes new information.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| IS 300 | 2.0L 4-cyl | Rear-Wheel Drive | Automatic (S8) | 21 | 31 | 25 |
| IS 350 | 3.5L 6-cyl | Rear-Wheel Drive | Automatic (S8) | 20 | 28 | 23 |
| IS 350 AWD | 3.5L 6-cyl | All-Wheel Drive | Automatic (S6) | 19 | 26 | 22 |
| IS 300 AWD | 3.5L 6-cyl | All-Wheel Drive | Automatic (S6) | 19 | 26 | 22 |
| IS 500 | 5.0L 8-cyl | Rear-Wheel Drive | Automatic (S8) | 17 | 25 | 20 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
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2023 Lexus IS: frequently asked
What does the complaint record show for the 2023 Lexus IS?
Owners filed 3 NHTSA complaints about the 2023 Lexus IS. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2023 Lexus IS?
The most-reported problem areas are Power Train (33% of complaints) and structure (33%).
How many recalls does the 2023 Lexus IS have?
No safety recalls are on record for the 2023 Lexus IS as of Jul 2026.
What gas mileage does the 2023 Lexus IS get?
The EPA rates the 2023 Lexus IS between 20 and 25 mpg combined, depending on trim and drivetrain.