2012 Lexus IS

The dashboard is sticky/melting causing it to be extremely shiny. It is available for inspection upon request. Due to the shininess of the dashboard, it causes a glare on the windshield during the daytime. This glare causes difficulty with being able to safely see through the windshield.

Reported

Jun 2024

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Lexus IS250. The contact stated that while driving at various speeds, the brake inadvertently activated without the brake pedal being depressed. The vehicle also experienced unintended acceleration without the accelerator pedal being depressed. The cause of the failure was not determined. The contact indicated that the failure occurred after the cell phone was hacked and was concern the vehicle security was also compromised and hacked. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 137,000.

Reported

Aug 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

I own a Lexus 2012 IS250 and currently active duty member stationed at Aviano Air Base, Italy. I was not notified that my vehicle is overdue on a safety recall until today when I am trying to ship the vehicle back to the US. What further actions can I do to get the recall done? Can I get the vehicle waivered to get the recall accomplished when it reaches the US?

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

While stopped at a stop light vehicle RPM went very high. It reached the red zone. Vehicle started moving forward (while still on Drive and the brake pedal fully pressed). I immediately put the vehicle in Park. RPM continued to remain high. I removed my foot off the brake when the vehicle was in park. I turned the engine off, waited couple of seconds and turned it back on. At that point everything worked normally. Outside temperature was about 38 deg F. Car was not fully warmed up at the time. Floor mat had nothing to do with this incident. After restarting the engine it is working fine without any adjustment to the floor mat. Incident could have resulted in major crash or injury. Luckily it happened when the vehicle was stopped at at red light. Putting the car in PARK and turning off the engine resolved the issue. This is a serious issue on 2012 IS250. Check engine light is not on. Vehicle will be taken to the Lexus dealer for checking. If the car was in drive, this kind of revving up of the engine would have caused serious accident. Also, if I had not put the car in Park, it would have overcome the braking power and pushed the car to the intersection at red light. Engine RPM went way too high (in the red zone). This is the first incident. This 2012 Lexus IS250 has 69364 miles.

Reported

Jan 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

VEHICLE IN MOTION GOING 80MPH ON HIGHWAY WHEN SUDDENLY JOLTED AND VEHICLE DID NOT RESPOND TO ACCELERATOR AND CHECK ENGINE/BATTERY LIGHTS ALL CAME ON AND SLOWED TO A STOP. RESTARTING ENGINE DID NOT WORK AS IT SPUTTERED AND WENT BACK TO IDLE IMMEDIATELY. FUEL TANK WAS 1/4 FULL, NOT DUE FOR OIL CHANGE FOR ANOTHER 4000 MILES, TIRE PRESSURE WAS FIXED A DAY PRIOR TO INCIDENT, AND NO OTHER PROBLEMS WITH THE VEHICLE. CAR TOWED TO TOYOTA DEALERSHIP WHERE THEY TESTED AND SAID FUEL PUMP MALFUNCTION. TOYOTA AND LEXUS ALREADY HAVE 2 MILLION CARS WITH FUEL PUMP RECALL, HOWEVER MY SPECIFIC MODEL IS NOT INCLUDED YET.

Reported

Nov 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

LEXUS IS250 HAS A MELTING DASHBOARD AND IT'S REALLY HARD TO DRIVE WHEN THE SUN IS OUT ... IT GLARES OUT YOUR VISION WHEN DRIVING ...I WAS RESEARCHING AND SAW SOME PEOPLE GOT A RECALL FOR THE MELTING DASHBOARD SINCE IT'S REALLY UNSAFE TO DRIVE IT WITH THE DASHBOARD STARTING TO MELT .. IN THE PICTURE I ADDED YOU CAN SEE HOW MY DASHBOARD IS SHINY BECAUSE ITS MELTING AND STICKY TOO

Reported

Oct 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

HI , MY FIRST NAME IS [XXX] LAST NAME IS [XXX] ,MY MAILING ADDRESS IS [XXX]. I HAS A LEXUS IS 250 2012 , 86000 MILE LAST 10 MONTH AGO MY CAR HAS A RECALL MAIL REPLACEMENT AIR BAG FROM LEXUS,BUT MY CAR WAS IN A GOOD CONDITION EVERY THING IS FUNCTION GOOD WITH NO ANY PROBLEM, BUT AFTER I TOOK MY CAR TO THE LEXUS OF TOWSON LOCATION 1040 YORK RD , TOWSON, MD 21204 .AFTER THEY REPLACEMENT MY CAR AIR BAG .MY CAR WAS WENT ON A WARNING LIGHT NOTE THAT AIR BAG OFF ,SO IT MEANS AIR BAG NOT WORKING PROPERLY ,BUT BEFORE THAT MY CAR HAS NON OF THE LIGHT PROBLEM EVERYTHING IS GOOD. I CALL THE LEXUS OF TOWNSON. TOLD THEM MY CAR WAS A WARNING LIGHT AFTER THE RECALL REPLACEMENT AIR BAG, THEY TOLD ME THAT I HAS TO PAID FOR 300.00$ FOR DIAGNOSTIC AND ADDING LABOR AND MORE TO FIX FOR THE AIR BAG WARNING LIGHT. SO AFTER MY COUSIN TOLD ME DRIVING WITH AIR BAG WARNING LIGHT ON COULD BE DANGER, BECAUSE ANY TIME HAS ACCIDENT THE VEHICLE AIR BAG MAY NOT PROJECT THE PASSAGE ,SO I SCHEDULE APPOINTMENT I TOLD THEM MY CAR ISSUE AFTER THEY RECALL AIR BAG REPLACEMENT . I TOLD THEM THE DEALER HAS TO RESPOND FOR THIS. AT THE FINAL I TAKES MY CAR HOME BECAUSE THEY ASKED FOR 300.00$ DIAGNOSTIC AND ADDING OVER THOUSAND FOR LABOR AND MORE .BECAUSE I ALWAYS BUSY FOR MY FAMILY I HAS TO TAKES MY MOM TO CHECK UP HER HIGH BLOOD PRESSURE AND OTHER THING EVERY WEEK. SO I CONTRACT THE LEXUS HEADQUARTER THEY TOLD ME THE SAME THING, I KEEP CONTRACT THEM AND TODAY I CALL THEM AND KNOWN THAT THEY CLOSE MY CASE , BUT I NEVER RECEIVER ANY EMAIL THAT MY CASE WAS CLOSE. I NEED MY AIR BAG LIGHT OFF WARNING LIGHT GET FIX . AND THANK FOR READING THIS .. I HOPE THE DEALER WILL FIX MY CAR AIR BAG WARNING LIGHT FOR THE PASSAGE SIDE TO GET FIX THANK AND STAY SAFE ... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

Apr 2020

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2012 LEXUS IS250. CONTACT STATED THAT WHILE DRIVING AT 70 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE HIGHWAY PATROL PROVIDED FUEL AND THE VEHICLE RESTARTED AND OPERATED AS INTENDED. A DEALER WAS NOT CONTACTED. THE VEHICLE EXPERIENCED THE FAILURE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE CONTACT WAS INFORMED THAT A TUNE UP NEEDED TO BE DONE ON THE VEHICLE. THE VEHICLE WAS SERVICED HOWEVER, THE FAILURE RECURRED WHENEVER THE FUEL GAUGE REGISTERED BELOW 1/2 TANK OF FUEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Reported

Mar 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

THE TOP CONVERTIBLE MOTOR GOT BROKEN ABOUT TWO YEARS AFTER I BOUGHT IT SO I WENT BACK TO THE DEALERSHIP AND LUCKILY IT WAS UNDER WARRANTY SO THEY REPLACE IT BUT NOW THE ONE THEY PUT ON THAT TIME NOW IT'S BROKEN AGAIN AND THEY WANT TO CHARGE ME TO GET FIXED.

Reported

Jan 2020

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

MY 2012 LEXUS IS250 HAS STICKY DASHBOARD AND DOOR PANELS. THE DASH IS WET WITH A STICKY LIKE SUBSTANCE WHICH ALSO CAUSES A GLARE AND STAINS ANYTHING THAT TOUCHES THE SURFACE. THE DOOR PANELS ARE PEELING HORRIBLY AND EXTREMELY SOFT TO TOUCH. BUMPING YOUR FINGER ON THE DOOR PANEL LEAVES FRAGMENTS OF THE DOOR PANEL UNDER YOUR NAILS. ALSO ANY PART OF THE DASH AS WELL. THIS DRAMATICALLY DROPS THE APPEARANCE OF THE INTERIOR AND IS A MUST FIX. I DON'T UNDERSTAND WHY THEY ONLY DID THE RECALL ON 06-08. IT WAS LIKE SUCH WHEN I BOUGHT THE CARE IN 2018 WITH 59K MILEAGE.

Reported

Dec 2019

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

I WAS REAR ENDED BY A CAR AT A HIGH RATE OF SPEED AND PUSHED INTO THE CAR IN FRONT OF ME. NONE OF MY AIR BAGS DEPLOYED.

Reported

Oct 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

Crash 1 injuries

TAKATABRANTAKATA RECALL MY VEHICLE WAS REAR ENDED AT 34 TO 50 MILES AN HOUR. THE VEHICLE BEHIND ME IMPACTED ME SO HARD THAT IT PUSHED ME INTO THE VEHICLE IN FRONT OF ME AND IN TURN SHE HIT THE VEHICLE IN FRONT OF HER. THERE WAS DAMAGED TO THE FRONT AND SIDE PANELS OF MY CAR AS WELL. THE AIR BAGS FAILED TO DEPLOY. I SUSTAINED AND SUFFERED INJURIES. THIS OCCURRED ON A BUSY CITY STREET WHILE AT A TRAFFIC LIGHT.

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

Crash 1 injuries

DOOR LOCKS NOT WORKING PROPERLY. BOTH FRONT DOOR ACTUATORS NEED TO BE REPLACED WHICH WE WERE TOLD IS A VERY COMMON PROBLEM WITH THIS MODEL. THIS HAS BEEN UNSAFE FOR OUR TEENAGE DRIVER HAVING TO CRAWL THROUGH BACK DOORS TO UNLOCK HER VEHICLE ESPECIALLY AT NIGHT.

Reported

May 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

DASHBOARD COMING APART CLUE SEEPING THEY DASHBOARD STICKY

Reported

Nov 2018

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

UNINTENDED ACCELERATION WHILE INCHING INTO PARKING SPACE AT VERY SLOW RATE OF SPEED. ENGINE RACED UNEXPECTEDLY AND CAR JUMPED CURB WITH ALL 4 TIRES, ACROSS A SMALL MEDIAN, AND DOWN ANOTHER CURB WITH 3 TIRES, STRIKING A PARKED CAR, WHICH STOPPED FORWARD MOTION.

Reported

Aug 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

Crash

THIS IS THE THIRD LEXUS I HAVE HAD THAT THE AUTOMATIC DOOR LOCKS DON'T WORK. ALL 4 ACTUATORS ARE BAD AFTER I EVEN HAD ONE REPLACED. I HAVE HAD THIS HAPPEN I ALL THREE LEXUS' THAT I HAVE OWNED. I HAVE TALKED TO LEXUS ABOUT THIS AND THE SERVICE PEOPLE SAY THAT THEY SEE MORE THAN THEY SHOULD GO. BAD BOY. LEXUS/TOYOTA DOES NOT THINK IT'S A PROBLEM. THIS BECOMES A SAFETY HAZARD LOCKING THE DOORS MANUALLY AND HAVING TO OPEN ONE DOOR WITH A KEY AND REACH AROUND AND OPEN THE OTHERS AS NEEDED. SPECIALLY WITH ALL THE CRIME AROUND US. I WOULD LIKE TO SEE EITHER TOYOTA OR LEXUS STEP UP AND ADMIT THEY HAVE A PROBLEM AND FIX THEM.

Reported

Jun 2018

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS SAN DIEGO AT (858) 268-8000 AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

Dec 2017

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO MCGRATH LEXUS OF CHICAGO 1250 W DIVISION ST, CHICAGO, IL 60642 WHO STATED THAT THE TIMEFRAME HAD BEEN EXTENDED TO DECEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

Oct 2017

Incident date

May 2017

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL IS STILL PENDING IT IS TAKING A LONG TIME TO FIX PROBLEM

Reported

Sep 2017

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

None reported

EARLIER THIS YEAR, I RECEIVED THE TAKATA AIRBAG RECALL NOTICE AND IN THE NOTICE IT INDICATES THERE IS NO REMEDY. JUST RECENTLY, I CALLED TOYOTA NORTH AMERICAN, WAS TRANSFERRED TO LEXUS CORP. SPOKE WITH A PERSON THAT OBVIOUSLY DID NOT CARE. SHE WENT ON TO SAY THAT I WAS IN ZONE C, SHE DID HAVE ANY KNOWLEDGE OF WHEN THE PARTS WOULD BE AT A NEARBY DEALERSHIP AND THAT SINCE THE CLIMATE WAS COOLER THAT CARS IN THIS AREA OF THE COUNTRY WERE GOING TO BE THE LAST TO BE FIXED. PLEASE KNOW THAT THIS RECALL NOTICE WENT OUT IN JANUARY AND THAT MY CAR HAS BEEN ESSENTIALLY SITTING OFF AND ON SINCE THIS TIME FRAME! I RECEIVED AN EMAIL INDICATING THAT LEXUS WOULD PAY FOR A RENTAL - $35/PER DAY. REALLY????! I PAID A BUNCH OF MONEY FOR A CAR THAT I REALLY SHOULDN'T BE DRIVING AND IT'S NOW SEPTEMBER 2017 AND THERE IS STILL NO REMEDY! NINE MONTHS IS TOO LONG FOR A CAR TO BE REPAIRED!! WHEN I SPOKE WITH THE PERSON AT LEXUS, SHE SEEMED RATHER DISCONCERTED WITH MY SITUATION AND THEN BECAME EXTREMELY UPSET! HONESTLY, SINCE I CAN'T DRIVE THE CAR, I WANT A DIFFERENT VEHICLE TO DRIVE. I WANT LEXUS TO DO SOMETHING ABOUT MY SITUATION! THANK YOU. [XXX] CHEHALIS, WA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Reported

Sep 2017

Incident date

Sep 2017

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS SAN DIEGO DEALER (4970 KEARNY MESA RD, SAN DIEGO, CA 92111-2407, (858) 268-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Aug 2017

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF CLEARWATER LOCATED AT 27547 US HWY 19 N, CLEARWATER, FL 33761 AT (727) 231-1443 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED TO THE CONTACT THAT SHE COULD GO TO ORLANDO FOR THE REPAIRS BUT WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reported

Aug 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Aug 2017

Incident date

Apr 2017

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL- RECEIVED A RECALL IN MARCH 2017 - STILL WAITING FOR A FIX (8/14/2017). UNABLE TO DRIVE FOR FEAR OF INJURIES.

Reported

Aug 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN LEXUS DEALER ON GRANT MILL RD IN BIRMINGHAM, AL WHO STATED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Aug 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL. I RECEIVED NOTIFICATION FIVE MONTHS AGO ABOUT THIS RECALL.I CONTACTED THE DEALER SHIP ABOUT ONE MONTH AGO THEY TOLD ME THEY DIDN'T HAVE THE PART YET. I CALLED THE DEALERSHIP TODAY AND THEY TOLD ME THEY WONT HAVE THE PART FOR AT LEAST TWO MORE MONTHS. IN THE MEANTIME I AM CONCERNED IN USING MY CAR WITH THIS PROBLEM. SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

Aug 2017

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

Jun 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL MY LOCAL DEALER DOES NOT HAVE THE PARTS NECESSARY TO REMEDY THE PROBLEM. THEY PUT ME ON A WAIT LIST AND SAID IT COULD TAKE 2 MONTHS FOR THE THEM TO GET THE PARTS. THIS IS LEXUS SAN DIEGO

Reported

May 2017

Incident date

May 2017

Mileage

Not provided

Outcome flags

None reported

"TAKATA RECALL" WHEN IS THE RECALL GOING TO BE COMPLETE?? I HAVE BEEN UNABLE TO DRIVE MY CAR WITH A PASSENGER BECAUSE IT IS BASICALLY A TWO SEATER. THE PASSENGER AIRBAG IS RECALLED! CAN YOU PLEASE GIVE ME AN APPROXIMATE TIME OF WHEN THIS RECALL WILL BE COMPLETED?

Reported

Apr 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL. THE RECALL WAS INITIATED IN JANUARY. I GOT A LETTER IN FEBRUARY. AS OF TODAY (MARCH 28) THE TOYOTA WEBSITE ESTIMATES A FIX MAY BE AVAILABLE IN SEPTEMBER! BUT NO COMMITMENT. IN THE MEANTIME, I CAN'T HAVE A FRONT PASSENGER, PER TOYOTA, RENDERING THE CAR USELESS FOR MY FAMILY. NINE MONTHS (OR MORE) IS TOO LONG TO BE WITHOUT THE USE OF MY CAR!

Reported

Mar 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported

URGENT SAFETY RECALL FRONT PASS. AIRBAG INFLATOR WHICH CAN RESULT IN SERIOUS INJURY OR DEATH - NO PARTS AVAILABLE & LEXUS UNABLE TO GIVE AN ETA FOR PART. UNACCEPTABLE. WHAT RECOURSE DO I HAVE?

Reported

Mar 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

Mar 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL: I RECEIVED A RECALL LETTER FROM LEXUS ON MARCH 7 FOR THE AIRBAG RECALL. NO FIX WAS PROVIDED AND WHEN I CALLED THEY DID NOT KNOW IF IT WOULD BE 1 MONTH OR 6 MONTHS UNTIL A FIX WAS AVAILABLE. THEIR SOLUTION WAS " DO NOT DRIVE THE CAR WITH A PASSENGER IN THE FRONT SEAT". THIS IS A STUPID AND UNACCEPTABLE RESPONSE. THIS TAKATA AIRBAG RECALL HAS BEEN OUT FOR SEVERAL YEARS AND SOMEONE IN TOYOTA/LEXUS HAS KNOW ABOUT IT? SOMEONE HAS BEEN COVERING UP THE MESS AT LEXUS? THIS BORDERS ON FRAUD AND AS A MINIMUM SOMEONE HIGH IN THEIR ORGANIZATION HAS LIED TO KEEP THIS UNDER COVER FOR THIS LONG. NOT DRIVING THE VEHICLE IS NOT AN OPTION. I HAVE PURCHASE 3 LEXUS IN THE PAST BUT THIS WAS MY LAST.

Reported

Mar 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2012 LEXUS IS250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

Mar 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 2 MPH, ANOTHER VEHICLE RAN THE TRAFFIC LIGHT AND CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. INJURIES WERE SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. THE DAMAGE TO THE VEHICLE HAD NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

Reported

Dec 2016

Incident date

Dec 2016

Mileage

Not provided

Outcome flags

Crash 1 injuries

NO ONE HAS CONTACTED US ABOUT THIS HAZARD IT HAS BEEN A YEAR WHAT ARE THEY WAITING FOR THE CAR TO GET IN AN ACCIDENT SO THEY WON'T HAVE TO FIX IT I CAN'T SELL THE CAR BECAUSE OF THIS PROBLEM I CANT DRIVE THE CAR BECAUSE OF THIS PROBLEM WHAT AM I TO DO ???? 740-272-0472

Reported

Oct 2016

Incident date

Oct 2015

Mileage

Not provided

Outcome flags

None reported

I WANT TO REPORT THAT I EXPERIENCED UN-INTENDED ACCELERATION ON MY LEXUS IS 250C, 2012 MODEL PURCHASED IN DECEMBER 2011 AS A RESULT OF WHICH MY VEHICLE CRASHED AND WENT TURTLE.

Reported

Aug 2015

Incident date

Aug 2015

Mileage

Not provided

Outcome flags

Crash

WHEN EXITING A DRIVE THROUGH CAR WASH (VEHICLE IN N) TOLD TO DRIVE OUT. I PUT IT IN DRIVE, BEGIN TO DEPRESS GAS PEDAL, IT JAMS DOWN , I PEEL OUT TOWARDS A CONCRETE JERSEY WALL, HIT IT WITH THE FRONT PASSENGER SIDE CORNER FRONT, BUMPER AND FRONT WHEEL...THEN THE BACK WHEEL, STILL ACCELERATING...DO 1/2 DONUT, END UP FACING BACK IN DIRECTION I JUST TRAVELED FROM..ONLY STOPPED WHEN I HIT THE ON/OFF BUTTON. I'VE DRIVEN FOR 35+ YEARS 9 OF WHICH I HAD A CDL AND DROVE PROFESSIONALLY FOR FEDEX AND NEVER HAD AN ACCIDENT..I'VE DRIVEN VARIETY OF CARS AND TRUCKS..NEVER HAD A PROBLEM WITH CONFUSING GAS PEDAL AND BRAKE PEDAL....LOOKING AT 4500+ REPAIR BILL 9 DAYS OF RENTAL.. AND NOW SCARED TO DRIVE IT... FLOOR MATS WERE SECURED, NO ADDITIONAL MATS ON TOP OF SECURED ONE, FLAT BOTTOM SHOES, NO TALKING/TEXTING ON THE PHONE AT TIME OF ACCIDENT.

Reported

Jul 2015

Incident date

Jul 2015

Mileage

Not provided

Outcome flags

Crash

MY LEXUS 2012 IS 250 ACCELERATED ON ITS OWN, BRAKES DID NOT ENGAGE AFTER DEPRESSING THEM X2, AND THEN I CRASHED INTO A TRUCK. AIR BAG DID NOT DEPLOY. REPORTED TO LEXUS WHO ASSUMED NO RESPONSIBILITY FOR INCIDENT. THIRD PARTY INSPECTED CAR AND DOWNLOADED BLACK BOX. REPORT FROM LEXUS STATED THAT CAR WAS DRIVE ABLE AND NO ISSUES WERE FOUND. CAR INCURRED $18,000 IN DAMAGES AND WAS NOT DRIVABLE AT THE TIME OF INSPECTION. WITNESSES AT COLLISION SHOP WILL VALIDATE SUCH. WHEN SPEAKING TO REPRESENTATIVES AT LEXUS TO REPORT INCIDENT I WAS TOLD BY 2 REPS ON 2 OCCASIONS THAT THIS HAS HAPPENED TO OTHER VEHICLES THAT WERE THE SAME MAKE AND MODEL. DISTURBING

Reported

Jul 2015

Incident date

May 2013

Mileage

Not provided

Outcome flags

Crash

WHEN BRAKING, OR SLOWING BRAKING AND LETTING GO, WEIRD CREAKING NOISE IS MADE. LEXUS IS AWARE OF THESE ISSUES BUT WILL DO NOTHING TO HELP EVEN WHEN CAR WAS STILL UNDER WARRANTY. *TR

Reported

Mar 2015

Incident date

Jul 2012

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT STATED WHEN ATTEMPTING TO SHIFT INTO REVERSE AND ENGAGE THE BRAKES, THE VEHICLE FAILED TO STOP AND THE CONTACT HAD TO SHIFT INTO PARK. THE FAILURE OCCURRED MORE THAN ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE CONSUMER STATED WHEN SHE STEPPED ON THE BRAKE TO START THE VEHICLE AND PUT THE GEAR IN REVERSE, THE VEHICLE LURCHED BACKWARDS AS SHE LIFTED HER FOOT OFF THE BRAKE. SHE WAS UNABLE TO STOP THE VEHICLE WITH THE BRAKE. SHE THREW THE VEHICLE INTO PARK AND TURNED IT OFF. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY KEPT IT OVERNIGHT AND RAN PERFORMANCE CHECKS. THEY DID NOT FIND ANYTHING WRONG AND SAID IT COULD HAVE BEEN THE WEATHER MAT THAT WAS ON TOP OF THE LEXUS CARPET MAT. THE CONSUMER PAID FOR THE REPAIRS, BUT DID NOT STATE WHAT THEY WERE. THE CONSUMER STATED IT WAS THE SECOND TIME, SHE EXPERIENCED SUDDEN ACCELERATION. UPDATED 09/17/15*JB

Reported

Feb 2015

Incident date

Oct 2014

Mileage

Not provided

Outcome flags

None reported