2023 Kia Niro

There's a problem with the horn in my car. Either the high or low. The problem is intermittent and the horn will fail and it is not available in emergency situations. I brought this to the dealership and made them aware but they refuse to take this seriously and two adequately evaluate the car. They blew the horn and said it was working. It was not working and I said it was intermittent and they said well we could not find any problem. There were no warning lights. Nothing else. The horn is just intermittently failing.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Kia Niro. The contact stated that while her husband was driving at 40 MPH, the vehicle hydroplaned and pulled to the left unexpectedly. The contact initially contacted the dealer and was informed of the headlamp replacement and general inspection. Additionally, while the contact's husband was driving, the driver-side front tire experienced a blowout near a service station; the technician advised that the tire exhibited steel tread. An independent mechanic attempted a wheel alignment but discovered a rusted, bent tie rod, preventing the service. Following dealer instructions, the vehicle was towed to the dealer, where the wheels, both hub bearings, tie rods, and brake calipers were replaced. Despite the repairs, the owner refused to reclaim the vehicle due to the recurring mechanical defects. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.

Reported

Jul 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Check electric vehicle system warning light indicator illuminates and car stops driving on highway! A/C and defrost won't work properly and when turned on causes the above warning light and malfunction. Car will not charge at "fast" charging stations and will leave you stranded on highway. I live in [XXX] and the vehicle only does it when humidity is high outside. Issue also causes problems with the 12V battery. SEVERE SAFETY ISSUE WHEN CAR SHUTS DOWN IN THE MIDDLE OF THE HIGHWAY DRIVING AT ANY SPEED. It is the system ICCU (Integrate Charge Control Unit) that KIA has a limited warranty coverage on and should be reviewed for recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Car seat lower hip straps frayed on both sides. Had we been in an accident I have no doubt the strap would have ripped. I have 3 personal friends who checked their same Evenflo Revolve 350 car seat to find fraying in the exact same spots. And dozens of posts online with pictures showing the exact issues as well. The integrity of that straps in these seats are obviously compromised for so many people to be having them fray in the exact location. Evenflo is telling us all it's due to "external factors such as a mouse" but it would not all be the same car seat it happens to, in the exact same place on the seat, to people who drive their vehicles daily and have no other wings of rodents in their vehicle or issues with the other car seats installed in the vehicle.Baby/children's car seat safety is SO important and the strength of these straps needs investigated before someone is in a crash and their child's harness rips! Uploading my own personal photos-but I have many screenshots of pictures and posts from others having the same issue that I can provide upon request.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Kia Niro. The contact stated that while driving at 25 MPH, the vehicle independently accelerated. The contact constantly depressed the brake pedal to stop the vehicle. The contact was able to coast the vehicle to the residence while depressing the brake pedal to prevent the unintended acceleration. Neither a dealer nor an independent mechanic was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 11,000.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle is a rental vehicle. It experienced two incidents of sudden loss of propulsion within the first two days of operation. During both events, the vehicle became completely unresponsive to accelerator pedal input and would not move despite being placed in Drive. I attempted to shift the vehicle into Park and then back into Drive, but propulsion was not restored. No warning lights, malfunction indicators, or system messages were displayed before or during the failure. The first incident occurred while exiting a car wash. The vehicle became immobilized in an active traffic lane and would not respond to throttle input, creating an immediate risk of rear-end collision. Vehicles were approaching from behind and I narrowly avoided being struck. The second incident occurred later the same day in a parking lot while the vehicle was charging. Again, the vehicle became unresponsive without warning and would not move. The intermittent and unpredictable loss of motive power presents a serious safety hazard because it prevents the driver from maintaining control and safely operating the vehicle in traffic conditions.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I bought my Niro hybrid EX Touring new from the dealership in 2023. The first issue arose when the car shut off completely while driving and was towed to the dealership. Later, I started hearing a squeaking/rubber rubbing sound. The car would make squeaking and creaking noises when turning or going over minor bumps. The "rubber rubbing sound" happened when I was at a full stop, right after removing my foot from the brake, as the car began to move forward. These issues were both reported to the dealership, and they did an inspection. The dealership service center has been able to hear the sounds. Since then, the calliper boots have been replaced multiple times and the full calliper kit once. The strut bearing has also been replaced multiple times. Consistent issues with the car's braking system is a significant safety issue. I have no idea what damage the rest of my car could have sustained, and I have not been able to get an answer for why this is happening. I have also been in contact with the manufacturer.

Reported

Feb 2026

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

I am filing a complaint regarding my 2023 Kia Niro and Safety Recall SC332. The recall involves a damaged floor wiring assembly that may prevent proper airbag and seat belt deployment, creating a serious safety risk. I scheduled and brought my vehicle to Cowboy Kia, Conroe on Feb 2,2026 specifically to have this recall repaired, but the dealership did not complete the recall service and returned the vehicle without fixing the issue or providing a clear explanation. This is a manufacturer-issued safety recall and should be addressed promptly at no cost. I am requesting immediate repair and an explanation for the failure to perform the recall work.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I did an OTA update that made the rear view camera work intermittently. It would just flash an image every couple of seconds instead of a live stream. I took it into the dealer, and on the way, it totally gave out in the middle of traffic in a very unsafe way. I was flashed with many warning signs and was not able to get it started again for 5min by just turning it on/off again. I finally got it to the dealer and after 6 weeks they told me that something spilled in the cup holders and fried the backup camera and drivetrain components. I find it extremely off the drivetrain and safety critical components are stored under a cup holder with no protection.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

When attempting to activate the parking brake there is no response from the vehicle. No matter how many times in attempting to activate the parking brake it would not activate. The only way to successfully activate the parking brake was if "auto hold" was on and i turned off the vehicle. i have a safety concern regarding this matter as the vehicle could potentially roll away if the car is unattended. The problem has not been reproduced or confirmed by the service center as of yet but it will be inspected on 01/14/2026. There are no warning lamps, messages or other symptoms of the problem prior to the failure.

Reported

Jan 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Kia Niro. The contact stated that the vehicle had been "Hacked" by a stalker. While driving, the vehicle was controlled by the hacker to randomly steer to the right. Additionally, the contact stated that the hacker caused several features on the instrument panel to become disabled. No additional information was available. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 45.

Reported

Dec 2025

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

USB connectivity is intermittent. This involves using the USB A connection in the center console as a port for stored media (music files) on a USB drive and Android Auto. The connection will connect and disconnect randomly regardless of the car being stationary or moving. The intermittent connectivity occurs regardless for all USB cables or thumb drives that I have tried. The vehicle is available for inspection. This presents a safety hazard due to the loss of connectivity for Android Auto while driving and the resultant sudden increase in driver distraction that is generated. Multiple steps and layers of infotainment screen navigation can be required to get to a workaround for music or navigation. The problem has been explained to the dealer service center multiple times but they are unable to replicate it and are explained that they are unaware of the issue on other similar vehicles. Video recordings of the intermittent functioning have been shown to the dealer. Since they could not replicate it, they are unwilling to correct the issue. The issue was first noticed in October 2024 and initially explained to the dealer service in February 2025.

Reported

Nov 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

My car has clunking noises coming from the front left suspension, they occur more often and getting louder. After doing some research online, I found that the symptoms are similar to the NHTSA recall number 24V-057. Unfortunately, the NHTSA recall didn't include Niro plug-in hybrid manufactured in year 2023, only Niro EV. I took it to the service center nearby. They said it's the strut, so what they will do is to dismantle it and put more lubrication when I return again to perform a strut "maintenance". If there are still noises, then they will order a new replacement strut. However, from what I read online, it's actually the driveshaft that causes the problem, hence the recall 24V-057. Please investigate into Kia Niro 2023 plug-in hybrid vehicles having the same problems and issue new recall if possible. Thank you.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I am experiencing the same issues as the individual who documented incident #11685147. When I turn the shifter to drive and let my foot off the brake, with auto-hold on, the will still roll backwards, even on flat ground, and not respond to me pushing the gas pedal. I have to put the vehicle back into park, and try again. Oftentimes I have to shut the vehicle completely off to be able to get the vehicle to respond to me shifting it to drive and accelerating forward. This occurs multiple times, but I have dated the incident to be the approximate time when this issue started.

Reported

Nov 2025

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

Driving VA Interstate 64. Traveling right side travel lane approximately 70 mph. Had ADAS engaged. Car entering highway, moved to center travel lane to pass. As I approached entering highway car, suddenly, my car stalled, engine off and I was stopped in center travel lane. Able to start car by putting transmission in park and pressing start button. Called KIA Car Care Center - They have no record of this type situation occurring throughout country. Took car to dealer. Their Technology Service Rep checked whole system and found no problems including memory bank listing the stall/stoppage incident. I will go to dealer and ask for their report. 2nd incident. Happened within first month or ownership 10/23. I dismissed incident as something I must have done due to my lack of familiarity with new technology.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Unknown which component exactly as it does not throw a fault. I believe it to be transmission related as the behavior seems like a clutch to me, but dealership has not been able to confirm. Vehicle rolls freely in directions other than what is selected and does not respond to throttle input. Described the issue to dealer numerous times and they claim to have seen it. I do not believe they actually have. It is currently at the dealer for the fourth time about the issue. Currently claiming engine issues but the engine isnt even on when it experiences the problem. (PHEV) Has been occurring since purchase but very intermittent. Could not reproduce until enough trial and error when it did occur that I could reliably reproduce it. During my own testing and diagnostic is how I found it can roll freely in the wrong directions and is much more dangerous than just shaking was. Description: Within the first few minutes of the vehicle being turned on it can shudder against the brakes when stopped. It can stop responding to throttle inputs and roll freely in directions other than the selected gear while throttle input is ignored. It will start responding again after some time, I dont know what makes it start responding again. Does not show errors or messages. Reproduce: Plug in car, let it charge all the way to 100%. Unplug and immediately start car, move forward or backward a few feet at a time. Shaking against brakes will start, and at that time if you let off brakes and attempt to move car it can shake loose of clutch and roll freely. It does happen outside of this specific scenario and I have recording of such, but most of my recordings are in this scenario as it is difficult to catch such an intermittent issue Some recordings at: [XXX] More detailed here: [XXX] And many more stored locally because they're very large, available if desired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

On multiple occasions, the car has flashed an error on the dash stating there was a problem with the hybrid system. It immediately slows down without time to merge over causing extreme danger on a busy highway several cars swerved to miss the Kia because there was nothing I can do. this has happened several times and Kia is well aware as I’ve had multiple communications with them.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I was driving my 2023 Kia Niro PHEV into my garage after running an errand, going very slowly. Suddenly the vehicle--all on its own--surged forward, slammed into the rear wall (triggering air bags), ricocheted backward across the street, and struck a neighbor's fence. I was able to get out of the car but I was in shock; paramedics were called. Ultimately, my injuries were found to be limited to bruised ribs, but it has been very painful and limiting. The vehicle was towed to a repair shop where it was pronounced a total loss. I received a settlement check from my insurance company, but I am out-of-pocket for the deductible, costs relating to getting a new vehicle, and of course the pain and suffering. I was told there was an event data recorder (EDR) on the vehicle, and my insurance adjuster will tell me what it reveals (I hope). There was no warning of any kind that this was about to happen. I was fortunate that it happened where it did; had I been driving the vehicle on the street, I could have killed someone (including myself).

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

Crash

2023 Kia Niro electronic dash went blank, no speed indication, no adaptive cruise, no lane departure warning, no forward collision warning capabilities.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

I received a recall notice SC332 several weeks ago. In February I visited ALM Kia in Perry, GA. The sercice advisor ordered parts, I have checked with ALM Kia several times and they keep telling me the parts have not arrived. This is a serious safety issue and I need your help. Thank You, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

This May of been a cause of a defective Harness Assembly that has taken a few tries to get repaired (Harness is fixed but problem still continues randomly). Since then, my car has stalling problems, randomly, sometimes multiple time in one drive. I have no way to replicate it on my own just that it "can happen" anytime and has subjected me to waiting on the side of the road for the engine computer to "reset" or needs for a tow. Ive been in the dealership at least twice for this with a 3rd this week. Me and the dealer thought it may go away with the new harness installed but it still remains

Reported

Mar 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

On Oct 4, 2024, a driver rolled into my car on an incline. While waiting for the police, I looked inside my car and thought the engine was still on. (Flashers). I turned the power button and the car began to roll backwards. I jumped in and tried the break. Pedal went all the way to the floor and car rolled faster. Moved gear shift around and kept rolling faster and faster (incline). I had my left foot out of the car and right on the break. At one point, I was thrown out of the car and my left leg was run over. Car stopped when it hit a tree. Three weeks in hospital and rehab. Still haven’t been able to return to work.

Reported

Jan 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

Crash 1 injuries

I have had the car since May 2023 and every winter moisture builds up on my windows on the inside of the car and over night it gets frozen from the inside. There is mold growing on the inside of the door panels, the back hatch window and under the seat and on the seat belts.

Reported

Jan 2025

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

Each time I don't drive for a few days and start driving again, the car jerks/jolts as it's shifting gears (both when I'm accelerating and decelerating). The sudden jolts is dangerous as I'm gauging cars ahead and behind me as I'm driving. But when I brought it up to the service department, they said they can't diagnose it if it isn't happening at the moment, but by the time I've driven to a dealership, my car is warmed up and not jolting anymore.

Reported

Jan 2025

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

My wife was in an accident on [XXX] around [XXX] at the intersection of [XXX] . She had exchanged safety information with the person whose vehicle had stalled. She went to shut off the car upon exchanging the information and after pressing the ignition button the vehicle began to roll. She was outside of the vehicle when she had pressed the ignition button. She tried physically to stop the vehicle, trippped and was dragged until the vehicle came to a stop after running over her leg and hitting a tree. The vehicle had recall items addressed on October 2 or 3rd. She was trying to stop the vehicle from rolling as she knew that school was letting out and a school bus would be coming on the road she was at. I contacted the dealer about it and they stated that they had never heard of this happening with there vehicles and to call customer service. The police officer verified verbally that the vehicle was in park when he checked on the condition of my wife who sustained serious injuries on her left leg and was hospitalized for surgery and wound treatment. This is the first time that we ever had an issue with the vehicle. It started when the vehicle in front of her had stalled and backed into her (although his story changed after the injury to my wife). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

Crash 1 injuries

The contact owns a 2023 Kia Niro. The contact stated when parking the vehicle, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle accelerated and jumped the curb. The contact stated that the vehicle was headed in the direction of the building. The contact noticed that a consumer was exiting the entrance of the building. The contact turned the steering wheel in the opposite direction to avoid hitting the consumer. The contact's vehicle crashed into the side of the building. The contact's vehicle was damaged to the front of the vehicle, which included the undercarriage, the battery pack, and both driver's side tires. The vehicle was towed to the dealer. A Police report was filed. No injuries were sustained. The insurance deemed the vehicle a total loss. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 12,030.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

Crash

While driving on freeway, at a speed of 65-70MPH. Vehicle appeared to lose power. Navigation screen turned off, dash display dimmed and vehicle seemed to coast and not accelerate. Speed did drop down a bit, but then powered came back on, screen turned on and was able to accelerate again. No warning lights or error messages appeared on screen.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Car makes "clicking noises" when accelerating or braking that appears coming from engine bay or front wheels. Other users reported similar issue on consumer forum: [XXX] ) Car dealership does not have availability to diagnose the issue until next month. Car currently has 55,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Aug 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

The air-conditioning compressor failed internally sending debris into the condenser. I have read Kia owners online forums and this is a known problem to Kia, but they have not issued a recall. See: [XXX] I was at the Dealer today and saw another Niro EV with the same AC not working problem. I have attached a picture. My car was repaired under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Aug 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

Engine light indicating error code P040100. Dealership noted excessive buildup in emission tube, cooler plugged and needs replaced, EGR valve needs replaced. Car has less than 35k miles.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Last year, I purchased a new 2023 Kia Niro Hybrid and had a 24-month lease contract on it. After 9 months (5,700 miles), my car started having problems (Forward Collision Warning, random loss of power steering). My car had to be towed twice to a KIA dealership, where I was told nothing was wrong with my car. They finally agreed to run a scan on the electric syste, where they found a few communication issues. After doing a system update, KIA told me the problems were fixed, however, the car kept having the same problems plus a new one (random Automatic Emergency Braking). At this point, the car was too unreliable to drive so I returned it to my KIA dealership. Although the car clearly had problems that Kia couldn’t fix, I had to pay to get out of my lease and ended up buying another car, not a KIA. I am reporting the issues with the 2023 KIA Niro Hybrid to make sure people are aware of the issues on this particular car in case it is put on the pre owned market. I believe we’ve been very lucky not to get into an accident, my [XXX] drove it in the city and on the highway and I can't imagine what would have happened if the Automatic Emergency Braking would have gone off then. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

When slowing with regenerative braking, there is a ticking sound and shaking until the car stops.

Reported

Jun 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

My car drives forward when in reverse. This happened twice. Second time I was able to get it on video. Car Is currently at dealership

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

Crash

While entering into a parking spot at minimal speed, the vehicle experienced an unexpected spontaneous acceleration, causing it to lunge forward, climb onto the curb, and collide with the adjacent building. This resulted mainly in damage to the front end and front passenger door, and the shattering of a large tempered glass window that cushioned the impact. Thankfully, there were no pedestrians on the sidewalk, and the impacted office space was unoccupied at the time of the incident. It is important to note that I was not utilizing the cruise control at the time of the spontaneous acceleration incident and that the vehicle had only been driven 1760 miles since it was purchased, further highlighting the totally unexpected nature of the occurrence. This alarming event of the car accelerating on its own, when it had come to an almost full stop, leads me to believe that the car could pose a significant safety risk. I am deeply troubled by the potential consequences of this spontaneous acceleration; no warning light or collision safety feature turned on. I consider that it is imperative for Kia to conduct a thorough investigation and retrieve the vehicle data to determine the root cause of the incident.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

Crash

I pulled the vehicle out of my garage yesterday and drove it out and turned it around and put it in reverse to park it on a very slight incline on my driveway close to the garage to clean it, put it in park, and shut if off. I spent a couple hours vacuuming and cleaning it. I then went to turn it on to back it into my garage for the night and it lurched backwards in an alarming scary way - I rolled my passenger window down and asked my husband who was right there if there was something in the way that I had just tried to run over with my car. He assured me there was nothing in the way so I put the car in drive and tried to go forward and it did the same thing. It was like I was trying to go over a log or something. (My husband said the same thing had happened to him when he also had it parked on the slight incline and he said to shut it off and try again). I then shut it off, put it in drive and as soon as I took my foot off the brake it flew forward without me ever touching the gas peddle. I slammed on the brakes and it stopped. It was like the cruise control was set to 60mph and it was accelerating without me in control. I tried another time to get it to operate correctly and the next time the rear wheels locked and it flew forward with the wheels locked, leaving a skid mark on my driveway. My husband then took over trying to figure it out and had the same things happen to him. We left it parked outside in our yard and called Kia. It was towed to Berlin City Kia in Williston VT today. This was all recorded on my ring camera. It also did it when the tow truck driver came. He said "I've been doing this for 23 years and I've never had an experience like this".

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

I was driving when another vehicle hit my driver side tire area. Car was totaled but no airbags deployed. It is not available since it has been towed to the salvage yard. I have back pain, however we were fortunate not to have more injuries. It was inspected but not sure if they found anything wrong with the airbags.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

Crash 2 injuries

UKNOWN, The Windshield has cracks in it from sitting in the driveway

Reported

Mar 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The contact leased a 2023 Kia Niro EV. The contact stated that the vehicle failed to charge as designed. The message "Charge Interrupted" was displayed on the mobile app that monitored the vehicle. The vehicle was taken to the dealer, where the cause of the failure could not be determined; however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 6,000.

Reported

Feb 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

My dashboard screen has turned off completely 3 different times in the 14 months I have had the vehicle. It is normally off for several days at a time. When it is off, I have no access to my speed, gas, or any other controls shown on that display. When I run the KIa diagnostic tool, it tells me there is an issue with my airbags. Kia has a recall for this issue but refuses to apply the recall (software update) to my vehicle because it was manufactured 19 days before the recall period. I have photos and videos that I have shared with Kia Corporate every time it happens. Below is the reply from Kia Corporate "Dear [XXX] , Thank you for your inquire. We apologize the service campaign in reference is not related to customers vehicle. If we release a Service Campaign also known as a Safety recall, the customer with the affected vehicle will receive a letter in the mail. This campaign is for Niro thats production date is between September 14, 2022 to March 8, 2023, customers vehicle production date is [XXX]. If you are still having concerns customer is welcome to take the vehicle to an alternate Kia Dealer for a second opinion. Sincerely, [XXX] Phone | [XXX] Kia America" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Feb 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

I received this recall notice that I thin is a scam as it is not listed on your site. U.S. Department of Transportation (DOT) National Highway Traffic Safety Administration (NHTSA) <NHTSA-Recall-Alerts@service.govdelivery.com> reply-to: NHTSA-Recall-Alerts@service.govdelivery.com Your vehicle MAY be involved in a safety recall and MAY create a safety risk for you or your passengers. If left unrepaired, a potential safety defect could lead to injury or even death. Safety defects must be repaired by a dealer at no cost to you. Why am I getting this email? You are receiving this message because you requested to be notified by the National Highway Traffic Safety Administration (NHTSA) if there is a safety recall that may affect your vehicle. The following may apply to one or more of your vehicles if your vehicle is listed below. Click on the NHTSA Recall ID Number below to read more about the safety issue and the reason for the recall. To find out if your specific passenger vehicle is included in the recall, use our VIN Look-up Tool. NHTSA Recall ID Number : 24V057 Manufacturer : Kia America, Inc. Subject : Loss of Drive Power from Faulty Driveshaft Make Model Model Years KIA EV6 2023 KIA NIRO EV 2023-2024 What is a recall? When a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a vehicle creates an unreasonable risk to safety or fails to meet minimum safety standards, the manufacturer is required to fix that vehicle at no cost to the owner. That can be done by repairing it, replacing it, offering a refund (for equipment) or, in rare cases, repurchasing the car. What should I do if my vehicle is included in this recall? If your vehicle is included in this recall, it is very important that you get it fixed as soon as possible given the potential danger to you and your passengers if it is not addressed. You should receive a separate letter in the mail from the vehicle manufacturer, notifying you of the recall and explaining when

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The vehicle is usually charged on a level 2 system set to 40 amps or 9 KW/hr. In October of 2023, I received the following message from the Kia connect application, "Charge Interrupted". The car disconnected electrically from the wall unit/charger because the connector unit in the car where the cable plugs into or internal charging unit was getting hot. This "charging interrupted" is a known issue with Kia and Hyundai electric cars so much so that they have issued a Technical Service Bulletin SB, ELE288 which reprograms the car charging logic for level 2 charging. The TSB dramatically slows down the charge rate (from 9 KW/hr to 5 KW/hr when the connector or charging unit gets hot through normal charging. The net effect of this TSB, work around has doubled the time required to charge at the level 2 rate indicated in the owners manual (Page 1-17). Kia needs to address this problems via a hardware fix rather than covering it with a software work-around which doubles level 2 charging times by reducing the charging rate. I bought this electric car under the impression from the manufacture that it could charge to its battery 0-80% in 6-7 hours. The new reality of the TSB fix for overheated charging components is a 12 plus hour recharge to 80%. The TSB fix for overheating components is reducing the value and the utility of my new car. Please investigate this issue as it also shows up in the Kia EV6, Hyundai Ionic 5 and 6, as all cars are probably using the same connector design or sharing parts.

Reported

Jan 2024

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

The car has an issue where the Apple CarPlay system randomly disconnects. I have brought this to the dealership multiple times and they have not been able to fix it. This is a safety hazard because each time the system disconnects and then reconnects, the driver needs to restart the apps that are running at the time which causes a distraction while driving. I have recorded this and also researched this online and it appears to be a very common issue with the Kia systems. In the recording you can see that there is one time where while resetting the system, I had a near crash because the car in front of me stopped unexpectedly. The dealership has already replaced the USB port and the car's head unit and the problem persists. The problem is also repeated with multiple phones (one that is brand new) and multiple Apple manufactured cables.

Reported

Dec 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

I had front collision that caused by having difficulty switching my foot from acceleration pedal (gas pedal) to brake pedal, my foot movement from gas pedal to brake pedal has been restricted by friction between my shoe and brake pedal that delayed my foot movement and caused the accident, Automatic emergency brake did not function too. Also air bags did not open at this front collision.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

Crash 3 injuries

The engine oil levels are dropping rapidly. This percentage number is displayed, making the driver think that an oil change is needed or that there is a leak. There seems to be a miscommunication from a sensor to the computer system. The mechanics at the dealer keep saying that nothing is wrong with the car. Because of the rapid decline of the engine oil levels shown on screen, one cannot know with certainty when and if there is a real oil consumption or not. The vehicle was inspected by a KIA dealer who so far, has not been able to diagnose nor fix the issue.

Reported

Nov 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

I was 3 1/2 weeks into a four year lease driving this brand new car and it stopped completely in the middle of the road flashing a HYBRID SYSTEM FAILURE warning. I nearly died. It would not move nor turn off. Had to be in the shop for 2 weeks. I don’t feel safe in this car and I want out of this lease asap. Kia is not willing to work with me on this

Reported

Oct 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Kia Niro. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost significant motive power and was unable to accelerate above 43 MPH. The contact was able to pull to the shoulder of the roadway, where the vehicle briefly returned to normal functionality, but the failure reoccurred. The EPS, stability control, impending collision, Lane Keep Assist, engine oil pressure, check engine, and catch-all warning lights were illuminated. The vehicle was taken to an independent mechanic, who confirmed the warning lights were illuminated but was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 600.

Reported

Oct 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

I backed out of my drive and began to go forward. Five times in my 2023 Kia Niro HEV within one block the dashboard began to flash red, beeping sounds were emitted, and then the brakes slammed rapidly bringing the car to a stop. My attempts to accelerate were futile until the car let me accelerate about 5 -10 seconds later.. There was absolutely nothing in front of me or to the sides of me or anything coming towards me. This was entirely phantom braking. In four of these phantom forward collision avoidance ( FCA) instances there was nothing in back of me. However, the fifth episode involved a car that was in back of me and nearly rear ended me with the sudden illogical stop caused by the phantom braking. I had the car towed to the dealership. The car dealer did not find any log of this happening and could not make it happen on demand. After three weeks of looking at it, they finally called their national tech line and decided a sensor need to be realigned. They took the fender off the car, did the realignment and declared the vehicle repaired.

Reported

Oct 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

I was in a very light two-car collision on 08-09-2023. Both cars had little to no damages, just very minute scratches that are very hard to see. But two of the airbags on my KIA Niro (front and knee) deployed suddenly, causing me to black out for a couple of minutes and later have a concussion, and the bottom airbag caused a bruise and consistent knee pain to this day. My car is at a Kia Service facility and has been for the past 3 weeks and we haven’t gotten any information from them as to what the problem was. I visited this facility to get some answers and I stated that I think this car has a problem with the airbags, a Kia employee responded with “do not tell that to your insurance”. I have called and called to get answers and they say they don’t know are are trying to figure out why the airbags deployed. Everyone I have spoken to (police officer and paramedics at time of collision, claim adjustor, third-party mechanic etc) all think it’s very strange that the airbags deployed. I have read that KIA currently has airbag recalls on some models and I’m suspecting that my car could also be affected by this. The car is at a Kia facility where it CAN be inspected.

Reported

Sep 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

Crash 1 injuries

The contact owns a 2023 Kia Niro. The contact stated that while making a left turn a second vehicle crashed into the front driver's side of the vehicle. The contact stated that during the crash the front driver side air bag, the driver's side curtain airbag and driver's side lower leg air bags all deployed as intended but the she sustained severe flesh wounds to both lower legs due to the airbags deploying. The contact was transported to the local trauma center and required multiple surgeries and skin grafts due to the injuries sustained from the airbag deployment. A police report was taken at the scene. During the crash the vehicle was destroyed and was later towed away. The cause of the failure was not yet determined. The local dealer was notified of the failure but the manufacturer was not yet contacted. The contact was concern that the injuries were caused by metal fragments from the air bags deploying. The failure mileage was 200.

Reported

Sep 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

Crash 1 injuries

The car continues to not be able to charge at home. My other electric car (different manufacturer polestar) with the same cord charges without issues. The cord only allows 27amps and the car abruptly stops charging over and over. I have to reset it constantly. This continues to be an issue and the car shows no problems with the battery and there is no fix from Kia.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Risk: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.

Risk: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.

Remedy: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.