2022 Kia Niro

The contact owns a 2022 Kia Niro. The contact stated that a hardwired kill switch was installed in the vehicle, and the switch overheated to the point that the vehicle was unable to operate. An investigation was conducted by the contact, who touched a big box underneath the dashboard. The contact's hand was burned on the fingertips because the box was extremely hot. Water was run over the hand by the contact to heal the injuries, but outside medical attention was not sought. The dealer was notified of the failure and a callback was promised. A diagnostic test and the repair were not yet performed. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

COMPONENT/SYSTEM: The 12-volt auxiliary battery system, the interior fuse box (Total Integrated Power Module) containing an auto-cutoff relay, and the high voltage battery system. All components are available for inspection. SAFETY RISK: The vehicle has lost power and died while being driven, and has left occupants stranded on multiple occasions. A sudden loss of motive power in traffic creates a serious risk of collision to occupants and to other motorists. The vehicle has failed to start dozens of times. FAILURE DESCRIPTION: The 12-volt battery in my 2022 Kia Niro EV has repeatedly discharged, leaving the vehicle dead and unable to start. ~Six 12V batteries have been installed between January 2025 and February 2026, between 60,431 and 77,130 miles. CONFIRMED BY DEALER: Yes. The condition has been reproduced and documented by the dealer across five separate repair orders. On 1/21/2025 at 60,431 miles, the technician found the 12V battery completely dead after sitting, jump-started the vehicle, and reported no abnormal draw on the electrical system. On 11/05/2025 at 74,355 miles the vehicle again required a jump start to be brought into the shop; the battery was replaced, and the technician reported the vehicle was operating as designed. On 1/22/2026 at 77,124 miles, a technician performed a parasitic draw test and measured 0.185 amps, exceeding the specification of below 50 milliamps by approximately 3.7 times. The technician documented that the auto-cutoff relay was remaining closed, continuously supplying current to 21 modules, and that the interior fuse box required replacement at a quoted cost of $2,048.48. This defect was present during the two prior visits but was not identified. On 2/13/2026 at 77,130 miles, the vehicle would not start when we came to pick up the car. The shop had to provide a loaner, and then another battery was installed, and the TIPM was replaced.

Reported

Jul 2026

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Kia Niro. The contact stated that while driving from a complete stop at 5 MPH, the vehicle was T-boned on the passenger's side by a Jeep Grand Cherokee driving at high speed. Due to the impact, the contact's head struck the dashboard. The other vehicle fled the scene of the crash. The airbag deployed on the passenger side but did not deploy on the driver's side. No warning light illuminated. There was no reported fire. A police report was filed. The vehicle was towed to a tow lot, where the contact was informed that the vehicle would be destroyed. The contact sustained an eye and face injury, body aches, and a detached ear. Medical attention was received at the hospital, where the contact was stabilized and referred to the Primary Care Physician for future care. The contact called both an unknown local dealer and an independent mechanic, but there was no response. The manufacturer was not contacted. The contact called the auto finance company and was referred to the insurance company. The failure mileage was unknown.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

Problem 1, Check Engine Light: I purchased the used car on Jan 9 2025, around 23,400 miles from Kia Dealership, capitol Expy in San Jose. Today 05/27/2026, the odometer reads 26, 407 miles. My car is used only twice a week - 20 miles on Fridays, 12 miles on Wednesdays. My car has less than minimum wear and tear and is barely used. I completed my 25K service after Thanksgiving in Nov 2025. I have not even driven 1500 miles and the car is back in for service. Prior to this, within a month of purchasing my car Kia replaced the battery in my car. Around Mar 15, 2026, the Check Engine Light displayed. I called the Kia Dealership on Capitol Expy in San Jose 3-4 times, but they Kia dealership don't call back. On 05/15/2026, for the first time I drove about 50 miles return trip. While driving North on I-280 from [XXX] to [XXX] , over rolling hills that had some incline, the Check Engine Light came on.I scheduled service. I experienced that the vehicle struggle to climb the incline of rolling hills, after the battery charge was exhausted and the engine was running only on gas. The gas was 3/4 full. This is a safety hazard for me to be interrupted by Check Engine Light twice while driving and that too when my car has not even completed 30K miles. My car is sin Service on 05/26/2026 and in the shop for 3 days diagnosis. The Kia Dealership has yet to determine the problem. I have had to rent my own rental car even though I purchased Extended Warranty on the car. Problem 2, Blind Spot Warning Light on right side mirror: On 05/13/2026 and on 05/22/2026, the Blind Spot warning light on right side mirror does not display oncoming traffic when my car is parallel to the lane markings. On 05/13/2026, I was driving at 30mph and on 05/22/2026 I was stationary in the center divider. In both instances, the passing driver had to honk at me really loud -- to avert an accident. Both problems are severe safety hazards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle intermittently entered limp mode and loss automotive power while the vehicle was still at full battery. No warning lights were illuminated. The failure occurred on several different occasions. The vehicle was taken to a dealer to get a diagnosis however, the dealer stated that the failure was not duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 36,000.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

am writing to formally request assistance regarding my Kia vehicle which I purchased used at approximately 38,000 miles. Shortly after purchase, the vehicle became undrivable and has since required repeated repairs without resolution. To date, the vehicle has been presented for repair on six separate occasions for the same issue and has remained out of service for a significant period of time. Based on these repeated failures and lack of resolution, the vehicle may reasonably be considered defective at this point. Despite being unable to use the vehicle, I have continued to make monthly payments, resulting in considerable financial hardship. In an effort to resolve this matter, I consulted with a Maryland MVA investigator, who advised me to contact Kia directly and report that the vehicle appears to have been sold with a pre-existing defect. I have also communicated with the selling dealership, Eastern Motors; however, I was informed that due to changes in management, they are unable to provide further assistance and consider the matter outside of their control. Additionally, I have previously reached out regarding this issue and have not received a response. Given the timing of the failure, the repeated unsuccessful repair attempts, and the extended period the vehicle has been out of service, I respectfully request that Kia conduct a thorough review of this matter. I am respectfully requesting Kia’s assistance in resolving this matter. Specifically, I would like to explore options such as a replacement vehicle, repurchase (buyback), reimbursement of payments made, or other goodwill support. I remain open to a fair and reasonable resolution. Please advise what documentation or additional information is required to proceed. I am prepared to provide all relevant records, including purchase documentation and complete service history. Thank you for your prompt attention to this matter. I look forward to your response.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Intermittent warning to "Refill Inverter Coolant" displays on the dash screen. This is a known issue pursuant to SA512 (ELE 270 Rev 3) due to faulty coolant that crystallizes and interferes with the sensor. However, per Kia, it is only covered under standard warranty (5 years/60k miles) and while my vehicle is within the year warranty, it is over the mileage. Quote was to replace "Chiller, water pump and flush coolant system" at a cost of $2369.02 including parts and labor. Dealership will not perform recommended maintenance of coolant flush (every 37k miles) without replacing these parts. If this was a known defect why is there a limitation to the SA? It should be covered as a recall, not a voluntary service alert. I am unable to properly monitor the in-dash warnings regarding coolant levels until this problem is fixed

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle has a recurring P0420 code (“Catalyst System Efficiency Below Threshold Bank 1”). A boroscope inspection at Ricardo Caballero Kia Santa Isabel (invoice #[XXX] dated December 5, 2025) confirmed internal disintegration of the catalytic converter, with physical pieces of the catalyst falling out when the exhaust pipe was removed. This failure appears related to Recall 23V534 (SC276) and TSB PS709 (overheating / coolant boiling issues in 2017-2022 Niro Hybrid models). Motorambar, Inc. (official Kia distributor in Puerto Rico) has ignored my warranty claim since December 2 and December 22, 2025 (more than four months). Motorambar is now refusing to authorize a courtesy loaner vehicle at the dealer Ricardo Caballero Kia Santa Isabel, claiming the tests will take less than 5 days. This leaves me without transportation. The catalytic converter is fully covered under the Federal Emissions Warranty (8 years / 80,000 miles). I request that NHTSA investigate this as a potential safety and emissions defect and require Kia / Motorambar to: 1. Immediately repair or replace the catalytic converter under warranty at no cost. 2. Provide a courtesy loaner vehicle during the repair. 3. Reimburse previous diagnostic costs of $449.17. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Kia Niro. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. Additionally, there was a delay with the image appearing on the screen when the vehicle was in reverse(R). The vehicle was taken to the dealer, but it was unknown if the vehicle was repaired. The contact stated that on a separate occasion, the vehicle failed to start up, with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the battery terminals were loose. The vehicle was repaired; however, when the contact arrived to retrieve the vehicle, the vehicle failed to start. The dealer inspected the vehicle; however, no cause for the failure was found. The contact was informed by the dealer that the vehicle had an open recall, NHTSA Campaign Number: 25V426000 (BACK OVER PREVENTION). The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.

Reported

Jan 2026

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Vehicle with code p0420, Kia dealership technician say: the problem was the spark, proceeded to change it and clear code. Check engine turn on again, the same person say: it’s a ring piston, the car was leaked engine oil to exhaust and he see blue smoke, no evidence for part of dealership and dealership never mention the car was consuming excessive engine oil. I mentioned the law of emission to change the catalyst and the boss say: I can’t change it but the problem will be come but never do anything to change it. In other dealership Kia the technician dismantle the exhaust and see ceramic part coming from the catalyst, his recommendation is change it. Dealership make a formal petition to motorambar distributor official ok Kia in PR and motorambar refuse to change the part with the evidence provide by dealership: technician report and photos. I call motorambar in 2 times and the only thing motorambar do is creating ticket to escalated to technician, never received call from this ticket, this occurred on fort week of December 2025 and today is 19 January of 2026 and not received any call from motorambar.

Reported

Jan 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

What component or system failed or malfunctioned, and is it available for inspection upon request? -I have received a "Check Brake Light" warning several times now, even after replacing the bulbs. I have replaced them twice now in the past 6 months and the issue persists. I believe it to be a faulty sensor or something similar. Yes, it is available to inspect upon request. How was your safety or the safety of others put at risk? I do not know if my brake light is functioning properly as this warning indicator comes on intermittently even though the light has been replaced and even when it seems there is nothing wrong with the light. It is very stressful. Has the problem been reproduced or confirmed by a dealer or independent service center? I took my car to the dealership in November 2025 and they couldn't find any issue. The indicator light did not come on at the dealership but came on again later in the week. They even replaced both brake lights hoping that would help. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The dealership service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No other symptoms.

Reported

Dec 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

I was driving on a 70mph hwy and traffic came to a full and sudden stop due to a car cutting across lanes a few cars ahead of me. There was no time for me to stop and I couldn’t see the traffic stopped. The car in front of me was able to stop without hitting anyone but I could not. Airbags did not deploy and this concerned me even though I was not injured.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

Crash

Spontaneous combustion of the Sunroof. The Kia Niro is garage held in Colorado. While the temperature was in the teens the car has been driven and kept in much lower temps. No, Snow was on top of the car. When parking the car in the garage a loud noise was heard and the entire sunroof shattered

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

This car was purchased certified pre-owned from a Kia Dealership with 46,227 miles in October 2024. Within a month (Nov 2024), the electrical system would die overnight and we would require a jump start. This seemed to align with colder temperatures. After the first or second jump start, a headlight blew out. We replaced it. Then a tail light blew out and we replaced that one too. It seemed that there must be a connection between the electrical failure and the headlights / tail lights burning out. We took it in for a software update to see if that solved it, we also had them check the hybrid battery and the 12V battery. No other issues were detected. Eventually the problem just stopped happening. Now in Nov 2025, a year later, the problem has returned. The car's electrical system dies overnight and we have to jump start the car. And another tail light / turn signal has burned out. This time, we called a dealership to ask about any recalls or pending software updates and they said there was nothing showing in their system. We are now driving without a turn signal, which is a significant safety hazard. We will have to go back and replace the tail light / turn signal bulb. But what about the situation recurring? How do we get the car to stop 'dying' overnight in cold weather?

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Transmission overheat due to clutch inactivity

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

I was turning into a parking spot when my brakes suddenly felt loose, as if they had lost hydraulic pressure, and my vehicle accelerated into a wall. I had my vehicle serviced 3 weeks ago, and my brakes were fine. The day before the incident, I was coming to a stop, and the car was lurching forward as I was trying to stop. This isn't the first time the issue has occurred, and I had previously mentioned it to the dealership, but they found nothing upon checking. I was going to take it into the dealership, but I got into the accident.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

When I got to work one day I turned off my vehicle and went about my regular day until I went to go home and my car was dead. The entire electrical system wasn’t working. No lights on the dashboard or in the vehicle when I opened the door. We went to jump it with the instructions from the owner’s manual. We finally got it jumped the next day and I drove home everything seemed okay I put gas in it and battery seemed charged from what my dashboard said. I moved my vehicle once again and it was fine but then the next day I went to turn it on and my car system was freaking out saying I needed to check my brakes and wouldn’t let me move or anything. I turned it back off to see if it was just a weird malfunction but it did the same exact thing then the car completely shut off everything dashboard everything. I called AAA. He jumped the car so he could drive it up on his truck to not do any other damage to it. I got them to tow it to my Kia dealership I bought my car from. They ran diagnostics on it and told me the wiring harness needed to be replaced and was internally shorting causing my battery to drain. They still have my vehicle in shop at the dealership. Thankfully both times I had had issues I was either at my work or my home (safe locations), but I couldn’t imagine not being able to get my car started out in an unknown area or having to jump it every time I were to drive it due to this issue. Cronin Kia dealership in Harrison, Ohio has information on the vehicle, the issue, and the fixes they were doing. If you would like to further inspect it you can as well. [xxx] was the first time it died and the [xxx] was the day it had alerted of a problem with the brakes and died then I called AAA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

I wanted to go to the store and when I pressed the Start button I got the message: Stop car and check regenerative brakes. Soon after the lights dimmed and the message showed up that key fob was not detected even though it was in my hand. It then no longer took a charge and is completely dark. I checked the internet, and it sounds like it is the 12V battery and is a known issue that is not yet at recall level.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

I have had this vehicle for 13 months and have taken it to the shop 4 times for the same reason. The 12v dies and my car has to be Jumpstarted in order for me to use the vehicle. Dealer usually blames the 12v at the beginning of the appointments before ultimately telling me there is nothing wrong with the 12v and that they are unable to replicate the problem. They rarely go beyond preforming a drain test, despite me telling them that there is no drain. I've been stranded late at night because of this issue, and now keep a portable jumpstarter in my vehicle at all times.

Reported

Jul 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

When vehicle is placed in ‘reverse’ gear, screen goes to green screen that reads “ No Camera Signal Received.Please try again later.” Unable to view rear of vehicle except through mirrors while backing up. Audio warning will still sound for proximity alarm, but no visibility from rear camera. Intermittently camera will function and show live feed of rear of vehicle. Taken to dealership and camera replaced, dealer reports that it worked for approx. 30 minutes but now is malfunctioning again and they are continuing diagnostics.

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

I was called for battery recall. Brought my car at the kia of stockton dealership last Feb 14, 2025. Mechanic found problem with high voltage battery of my 2022 kia niro ev. Contacted kia manufacturer or customer care regularly for the repair/problem with case number [XXX] but until now june 16th, 2025 no updates yet(4 months). My car is still in the dealership and mechanic told me that no response from kia if they are gonna repair it or what. Pls help..INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

express my concern regarding a persistent and unresolved defect in the 12-volt battery of my 2022 Kia Niro, which I purchased from Hanlees Kia in 2022. In 2023, I brought my vehicle back to Hanlees Kia due to the battery dying prematurely. At that time, the dealership informed me of a battery jump start button on the dashboard. It was later revealed to me by Kia service in Stockton—after the vehicle was held for over two weeks—that the issue originates from the 12-volt battery located under the driver’s seat, which is defective. Despite this discovery, I was told by the dealership that even though the battery is defective that I should have brought the vehicle in earlier—specifically before 2025—to qualify for any warranty or replacement coverage. This is simply not true, as I did bring the car in promptly when I noticed the battery issues in 2023, but unfortunately, this did not result in a satisfactory resolution. Further, I am not alone in facing this issue. Several Kia Niro owners in have shared similar experiences on social media platforms, including Facebook. These owners have reported the same battery problems during their warranty period and were repeatedly told by dealerships that the cause of the issue was unknown, leaving them frustrated and without a solution. It is concerning that Kia engineers appear to have been aware of this defect for some time, as evidenced by the installation of the dashboard battery bypass button. This workaround indicates that Kia has acknowledged the problem internally but has not adequately addressed it for customers under warranty. As a loyal Kia customer, I respectfully request a full investigation and resolution of this battery defect issue, including an official acknowledgment of the defect and a replacement or repair under warranty. The inconvenience, safety concerns, and ongoing costs caused by this defect are unacceptable for a vehicle of this quality and price point. Thank you

Reported

Jun 2025

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The incident, occurring on [XXX], was first submitted by phone, followed by email to [XXX] on 27 May with incident description and sketch. I was given the Complaint ID no ODI11663050. However, now when I search for that number, nothing shows up! I have not received any information that the complaint has been investigated and dismissed! In order to publicize this event as much as possible to warn the public about this dangerous safety issue, I have posted the following on my X account ( [XXX] ) and have asked family and friends to spread the information as much as possible. Appreciate you contacting me at [XXX] and/or [XXX] about this. Post 1: Hybrid Car Warning! If you drive a hybrid and get a Hybrid Motor Failure warning, STOP IMMEDIATELY and seek help! My 2022 Kia Niro Hybrid flashed this warning—I drove straight to an auto shop nearby. What happened next was terrifying… ( 1/3) Post 2: As I tried braking to park, the brakes failed, and the car accelerated instead! I barely avoided the shop, parked cars & trees—but I jumped a curb, went in & out of a ditch, and stopped across a major road. A red light saved me from being hit! ( 2/3) Post 3: The airbag deployed, hitting my chest hard. My chest is in pain. I had a major lumbar surgery in 2021 and my back is a mess ChatGPT indicates several possible causes, but the most relevant is a hybrid motor failure may cause unintended acceleration & brake issues. Post 4: Drivers, take these warnings seriously! ️ Stay safe! #HybridCar #Safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

The contact owns a 2022 Kia Niro. The contact stated that the Hybrid Engine alarm activated and illuminated. The contact parked the vehicle for a few hours, and when restarting the vehicle, the alarm was no longer displayed. The contact continued to drive at approximately 5 mph. When pressing the brake pedal to park, the brake pedal floored with no resistance, and the vehicle began to accelerate. The contact immediately turned the vehicle towards the left to avoid crashing into a nearby building, jumped a curb into a ditch, causing the vehicle to bounce several times, and landed on the main street where it came to a stop. The air bags were deployed when the vehicle jumped the curb, landing in the ditch. The contact received bruises and cuts to their right leg and femur, chest, and back injuries. Medical attention was needed. The vehicle was damaged on the front end and was towed. It was not determined if the vehicle was totaled as of yet. A police report was filed. The dealer was not informed of the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

I bought my 2022 Kia Niro EV new in 2022, and around 40,000 miles, I had a problem with the reduction motor so I replaced it, shortly after that I had a problem with the wheel so I replaced a part called the axle, and shortly after that, the other wheel had the same problem so I replaced the same part, and the Kia employee said that this part only breaks if there is a strong impact (traffic accident) so it's strange. All of this happened in less than 2 years but I had it covered under warranty so I got it fixed, but now the reduction motor problem that I had originally replaced has happened again and they are demanding $5,800 to repair it since it's out of warranty. I think this is unfair, and this is the first time I've had a car with this many problems in less than 3 years.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Car has broken down, not started, battery dead when fully charged MULTIPLE TIMES. It has been in the Kia service department since March 2024 (9 months) and they can’t figure out where the parasitic drain is from. This is the third time this year getting towed to the Kia dealership with no resolution. No warning lights / labels prior to failure. Danger by leaving me stranded 3+ times this year with need for triple A.

Reported

Dec 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

Vehicle has been submitted for repair under recall RCRIT-23V534-0846. DTC P17ED - Engine clutch system EOL fault, is set and has never gone away. Initially the dealership did the recall in the spring of 2024. It was taken to the dealership after an accident and returned with the same DTC. I believe the DTC was never repaired; it is a non-MIL light so it is easy to miss. It was taken back, and they claimed to bleed a clutch. DTC is still present. Taken back again, wiring harness was ordered and replaced, DTC is still present. The dealership (Serra Kia, 12300 30 Mile Rd, Washington Twp., MI 48095, 586-281-2800) has failed to fix this issue. The attached invoice is a 3rd attempt to fix the recall and they refused to do it at no cost.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

I got my oil changed and since I picked it up, I have an EPB light on and my “auto-hold” is orange, I also can’t set my cruise control. This disables safety features on my car- adaptive cruise control.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

I received a recall notice for my 2022 Kia Niro EV regarding the safety plugs of the high-voltage battery. I have now scheduled three different appointments with Kia of Lincolnwood to perform this recall, and each time I have been turned away with a different excuse (lack of part, lack of tools, performing recall will take too many hours). The last time I asked to speak with the service manager, who assured me he would take care of this and I would be able to come in on Friday 10/11. Given how many times I've been turned away, I called the day before to confirm, and the manager said he would call me back and never did. Repeated attempts to contact him or the dealership that day went unanswered. I would like help getting this dealership to perform the recall. Given the risk of fire or crash, I am not comfortable driving this vehicle or charging it. I am attaching copies of both the recall and the last work order I was given, where it shows once again I was asked to come back another day.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

In re: Manufacturer Recall Number SC314, NHTSA Recall Number 24V358 The Kia dealership (Aloha Kia Leeward, Waipahu, Hawai‘i) is imposing an unreasonable delay for this safety recall. Dealer was contacted in mid-July to schedule recall service. Dealer said it had to order the part. After not hearing from the dealer for two weeks, dealer was contacted on August 2 and recall service was scheduled for August 27 (claiming that was the first available appt.) Dealer kept the vehicle for 5 hours that day, then said the service could not be performed. Dealer said it would contact me to reschedule. After leaving messages and not hearing back from dealer, I went in person on 9-4-24. Dealer could not schedule recall service until October 7. Because this is a recall for safety issues, this repeated delay is unacceptable. I wish to put this complaint in the record regarding the disregard for vehicle safety by Aloha Kia Leeward of Waipahu, Hawai‘i. Thank you.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

My right brake light keeps going out and it was “fix” before my the Kia dealership and they said it was just a lose harness but months later it has happened again, the warning light constantly comes on and the power to the light is intermittent. It is currently back into the shop to run another diagnostic

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

I took my car to the Dublin California Kia dealer because my car would not start or allow me to open the doors. When I had it towed to the dealer they said that the lithium ion battery under the rear seat had swollen. They said they would first address the recall for the (HCA) recall number 23V534. They completed the recall and was given the okay to replace the battery. Car was in the shop for 2 weeks. When I got the car back I didn't drive for 4 days. When I went to drive the car it would not start again. I had the car towed to Kia Vacaville, California shop. They informed me that the recall was performed incorrectly at the first dealer and that the new battery under the rear seat was swollen. The car has been in the shop for 2 weeks again. I am very concerned that this is a dangerous problem and do not feel safe driving this vehicle.

Reported

Mar 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

2022 NIRO EV PHANTOM BREAKING WARRENTY DENIED WITH NO DAMAGE VISABLE What component or system failed or malfunctioned, and is it available for inspection upon request? ACC SYSTEMS UNKNOWN KIA CLAIMS MY FRONT RADAR BRACKET IS OFF 1.9 DEGREES. THEY STATE THEIR NO NO PHYSICAL DAMAGE The text stating there was no damage, but Kia wants the bracket replaced, that’s reasonable but why they want you to pay for it I don’t yet understand. I will be looking into this as that’s a key point. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? nope Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? manufacturer PENDING STATE BAR REP How was your safety or the safety of others put at risk? cAR STOPPED ON STRAIGHT AWAY WENT TO 63mph TO 50 VERY QUICK NO INCLINE NO DECLINE NO TURN NOONE OR NOTHING IN FRONT OR AROUND ME

Reported

Jan 2024

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact recently received a recall notice that stated that parts were now available. The dealer was notified of the letter but stated that parts remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Jan 2024

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Kia Niro Plug-in Hybrid. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact's husband owns a 2022 Kia Niro. The contact received notification of NHTSA Campaign Number: 23V534000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Dec 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

Started 2-3 months ago and is progressively getting worse. Battery drop from charged down to 2% randomly. Battery would drop 1% every 3 seconds. During highway drive it would cancel out cruise control and/or limited power down to 30mph. Which almost caused accident for the sudden loss of power. Brought to dealer and found no issues, waiting for next appointment in 2 weeks (next opening) to bring in for second look. Currently renting a vehicle since it is life threatening to just have no power in range and acceleration.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Kia Niro. The contact stated while driving at an undisclosed speed, there were exhaust fumes inside the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V534000 (Power Train). The VIN was included; however, parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact was referred to the NHTSA Hotline for assistance. VIN tool confirms parts not available. The failure mileage was 10,500.

Reported

Dec 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Kia Niro. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine and Hybrid System warning lights illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the hydraulic clutch actuator. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V534000 (Power Train). The VIN was included but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact was referred to the NHTSA Hotline for assistance. VIN tool confirms parts not available. The failure mileage was 60,000.

Reported

Dec 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

Kia issued a recall warning dated September 29, 2023 regarding a fire hazard in our car. The recall stated that remedy was not available. After two months of no remedy from Kia and failure of Kia's Customer Care Center to respond to our requests for help, we went to the Kia dealer in Van Nuys, California to inspect the car to ascertain if it was still safe. The dealer refused to inspect or take any remedial action. To date there has been nothing from Kia to correct the problem. However, the 2023 and 2024 Kia Niro Hybrids do not have the fire hazard problem; these years were NOT in the recall warning. Kia should have offered a remedy by now since the problem was obviously corrected in the next two years.

Reported

Dec 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Kia Niro PHEV. The contact stated while driving approximately 45 MPH, the HEV warning light illuminated. The contact called the local dealer, who informed her to bring the vehicle in for service. The dealer diagnosed the vehicle and informed her that the failure was due to the port component. The vehicle was repaired, but the failure recurred. While unplugging the vehicle, it failed to disengage from the port. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V534000 (Power Train). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 17,500.

Reported

Nov 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

Hi, We made an appointment for lube oil and filter change for Oct. 12 in Redding. We made the call because the dock to recharge the phone was getting very hot and the phone shut down and said it needed to cool down. Two different phones and several times. We do not use it. During the call to two different dealers. Harper Motors and Redding Kia the said there was another issues with no remedy but we should receive a recall by mail. This leading to yesterday morning. Sept. 30, 2023 at 08:30. I put my foot on the brake and pushed the start button. Nothing happened except the dash read Check regenerative braking system and some other things then everything shut down and screen went black. The dash made a winding down sound. Everything shut down and locked. No response with the FOB. Hatch will not open. No lights anywhere. I can not move the gear shift to move the gear shift. It recommends moving the car away from structures and other cars. Because of fire danger. 2022 Kia Niro PHEV. As noted before we made contact with the dealers, They said to have it towed to them. It is a fire safety issue. How do I get it out of my garage with it locked down like this.

Reported

Oct 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

I have now had 8 instances of the Low Power warning coming on while driving, which reduces available power, and when coming to a stop, car cannot go forward. This has happened at highway speeds as well as city street speeds. This happened 4 times on a 50 mile drive today, creating a very dangerous road situation. I now feel the car is unsafe to drive, as an accident is waiting to happen. I have contacted the dealership where car was purchased and am waiting to hear back from them.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

2022 Kia Niro EV loses main battery power causing the vehicle to not be able to maintain speed. This has happened at varying speeds including highway speeds. The vehicle showes "limited power" warning on the dash along with "check electrical system" warnings. The OBDii system does not record these warnings and do not show up when taken to service center. The service center can not make repairs as they are not able to replicate the issue.

Reported

Aug 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

The silver strip on the dash reflects the sun and it blinds you while you're trying to drive

Reported

Aug 2023

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2022 Kia Niro EV. The contact stated that while driving at 5 MPH, the vehicle experienced unintended acceleration. The contact depressed the brake pedal several times; however, the vehicle failed to stop immediately. The contact drove over a flower pot and then crashed into a support beam. No warning light was illuminated. The air bags failed to deploy upon impact. No injury was sustained, and medical attention was not received. No police report was filed. The vehicle was towed to the dealer, where the front passenger's side quarter panel, tire, and wheel were replaced. The vehicle was then traded to the dealer. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 9,500.

Reported

Jul 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

Crash

Car keeps notifying me of an issue with my left break lights, it has been inspected twice to which both times, Kia services said it just needed a new light but yet this problem keeps happening. Nothing pops up on diagnostics and there are no recalls, this is a brand new car less than a year with no history of accidents. It’s a safety issue now because it could be a wiring issue.

Reported

Jul 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The chrome colored plastic strip that runs along the dash reflects the sun into your eyes and is blinding. Sometimes I have to drive with my hand blocking the beams of light because it’s that blinding. This happens mostly in the summer but has happened in other seasons. I was going to paint it or put stickers on it to block it although my car is a rental and don’t want to void anything so I drive with my hand blocking the reflection.

Reported

Jul 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

Vehicle enters power limited (turtle) mode randomly. While driving under normal conditions, with ample battery charge and range, the “turtle mode” warning indicator chimes. Sometimes it is brief and no noticeable power loss is experienced. However, often power will be lost and the vehicle must limp off the road to restart if it doesn’t resume on its own. This problem arises at varying speeds and ambient conditions. Our safety is at risk because you never know when it will happen. Losing power on the highway and making an emergency stop is clearly a safety hazard. The dealership has not been able to replicate this problem.

Reported

Jun 2023

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

Kia America, Inc. (Kia) is recalling certain 2017-2022 Niro and 2018-2022 Niro Plug-in Hybrid vehicles. Fluid may leak into the printed circuit board inside the hydraulic clutch actuator, which can result in an engine compartment fire.

Risk: A fire increases the risk of injury.

Remedy: Dealers will inspect and replace the hydraulic clutch actuator as necessary and install a new fuse, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC276.