2019 Jeep Renegade

I was involved in a car accident where the driver lost control of the vehicle during this disaster we were struck by an 18 wheeler. Then hit numerous of trees and bushes totaling out the vehicle i was in

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

After purchasing my vehicle, the radio screen started glitching & blinking. Now, the screen is total black, but the radio still plays. This should be a safety recall because the backup camera do not show, the temperatures or anything. Will you please respond because I need this fixed A.S.A.P.

Reported

Mar 2026

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Infotainment Console system crashes and has definite Failure which causes driver to lose visibility of climate controls and other safety features like backup camera settings and controls, this issue is reported amongst a widespread amount of Jeep renegade 2019 owners and after inspection dealer is only recommending 100% replacement at cost of driver. This is a national risk issue.

Reported

Feb 2026

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Widespread Vehicle air pump failure in Jeep renegade is causing significant oil leakage and results in unsafe vehicle failure. This is reported across multiple forums as well as my own vehicle, which became disabled on the interstate. Upon inspection dealers are noting no oil even with scheduled oil changes and recommending full replacement of pump which has significant burden of cost

Reported

Feb 2026

Incident date

Dec 1969

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Jeep Renegade. The contact stated that while driving around a blind corner, when another vehicle started merging into the contact's lane, the contact avoided a crash with the vehicle however crashed into a ditch. The contact stated that the vehicle landed on the passenger's side, and there was a passenger seated in the front passenger's seat. The contact and the front passenger crawled out of the vehicle. The air bags did not deploy. No injuries were sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received a recall notification, NHTSA Campaign Number: 24V510000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the repair could not be performed. In addition, the contact stated that the vehicle was taken to the dealer about eight times. The contact stated that each time the vehicle was taken to the dealer, the contact was informed that the repair could not be performed without a reason. The contact stated that the vehicle was never inspected. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 28,000. The VIN was invalid.

Reported

Jan 2026

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

Crash

am writing to formally report multiple serious issues with my 2019 Jeep Renegade (VIN: [XXX] ). I take good care of my vehicle, but it has been experiencing rough shifts, lurching and jerking during acceleration, loud noises from the engine or transmission, hesitation, unexpected power loss, and it frequently displays a warning that the license plate light is off. Recently, the car overheated and required a water pump replacement, and since then it emits a burning hose smell. Additionally, the driver’s seat does not lock properly, and the radio often turns off and on by itself. These ongoing problems not only compromise the safety, reliability, and proper functioning of my vehicle but also create a significant financial burden. I am requesting an immediate inspection and resolution, and I would appreciate guidance on the next steps or the earliest available appointment for service. A prompt response is important, as these issues pose a serious safety risk while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The uconnect screen has gone completely black. The uconnect screen in this vehicle controls every feature on the vehicle. It controls my speedometer. This feature is now stuck in Canadian reading so I can't tell how fast I am driving. This controls my millage. Again it is in Canadian milage, I don't know how many miles I have on my vehicle. This feature controls my back up camera. This controls every feature in my vehicle. I have no control over anything now.

Reported

Dec 2025

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Jeep Renegade. The contact stated that the rear-view camera was inoperable and that the display screen was not fully functional. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the failure was a cosmetic issue, but provided no assistance. The failure mileage was approximately 80,000.

Reported

Nov 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The display screen for the back up camera, heating/cooling, radio, and all other settings has stopped functioning. The screen comes on, but with flashing static lines in the screen instead of the proper display. This makes it very hard to reverse at night, and downright dangerous... the screen can't be turned off, so when you put the engine in reverse, the screen automatically comes on and can't be turned off. But the bright flashing static display it shows make it hard to use mirrors to see to back up. Other factors make the screen not working inconvenient, but this point makes the malfunction an actual danger.

Reported

Nov 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Screen has bubbling starting to appear on it, ghost touch is activating every button on the screen. Doesn’t stop when restarted and causes for navigation system to be hindered. This is a safety hazard because it is spreading across the screen and could potentially cause navigations and air conditioner system lost. When pressure is applied, stops momentarily.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The console back up screen malfunctioning

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The backup up camera screen stops working when the car is warm. The screen divides into three columns. As it warms up the columns fail. They become electronically distorted beyond recognition and eventually go black. This backup camera screen is also the touch screen that controls lots of functions of the vehicle. Defroster, climate controlls, radio, hands free phone usage, car settings for lights, horns, and much more. The car is available for inspection upon request. There is a large blind spot behind the vehicle when backing up. We only buy a car if it has a backup camera. We do not ever want to back over a child. The camera and viewing screen must work to help prevent this. On this vehicle it does not work. Unacceptable. We called the dealership. They are familiar with the problem. It happens to many jeeps they said. They quoted us $1050 dollars to fix it. I went online and found that many people that had paid to have this repaired at the dealership, had the screens fail again soon after the repair. We have not had it repaired yet. Because we don't have confidence that Jeep has a viable solution yet. It has not been inspected by anyone yet. The problem starts to appear as a separation of the screen into three columns. One by one, those columns begin to fail. They fail rather quickly. As the vehicle gets warmer, the screen fails faster. Often the screen doesn't work at all when you first turn the car on. There have not been any warning signs or lights warning us of a failure. The failure started around August 2024. The vehicle had only 24500 miles.

Reported

Aug 2025

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Took vehicle to Litha Jeep in Missoula Montana. They failed to do the recall and made it worse. Now the un-fasened seat belt alarm keeps alarming even when the seat belt is engaged.They also scratched the riverside passenger door and foot long deep scratch I have no faith they can fix any recall correctly since they didn't even bother to test it

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Unconect system replaced once under warranty garblled screen goes black after 10 min. Backup camera does not work. No longer under warranty should be recalled many compliments on line 58000 miles

Reported

Apr 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The screen has lines in it and I can’t see my back up camera

Reported

Mar 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

On 11/28/2024 my 2029 Jeep Renegade Multi Air Actuator failed we had just finished our drive when it failed. It spit oil everywhere and melted spark plug caps and cracked the value covers. We waited 4 months to get the part as it was on back order with thousands and we are still waiting on the value covers to this day. I PAY PAYMENTS monthly on a car I cannot drive and waiting on the parts because they are back ordered. I have spent thousands of dollars on parts and would hope thus would be a recall. If we were actively driving when it failed my family and I. Could have been badly injured.

Reported

Mar 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The radio screen is black and the back up camera is contacted with the screen. I would think that would be a safety issue. I have tried all of the resets. I took to a dealership yesterday and it will cost over $1600.

Reported

Mar 2025

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

My display screen started messing up and now it's completely black. It comes and goes from messing up to going black. I read that a lot of jeeps display screens are doing this and they're charging $1700- $2200 to fix it. Too many people jeeps are doing this around the world, it has to be a recall issue.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

The display for the backup camera is only showing a partial screen preventing full view of the rear of the vehicle when in reverse. The rear camera is a safety feature to prevent backing incidents protecting human and property damage. After research , this appears to be a common issue with the 2018 and 2019 Jeep Renegades. The problem started approximately six months ago August 2024 and I have not had it looked at by the dealership.

Reported

Jan 2025

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

The original Uconnect head unit is phasing in and out. Sometimes 1/3 of it will be completely black, other times all of it. I have seen hundreds of online forums that this is a reoccurring issue. This is a safety hazard due to the fact the back up camera is inoperative at this state.

Reported

Jan 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

2019 Jeep Renegade Uconnect screen started displaying vertical lines on the screen and eventually goes black. Cannot use any of the screen controls or use the backup camera. I have seen owners of various year models on Reddit experiencing the same issues with no recourse from Jeep since they are out of warranty. Our only option is to buy an aftermarket head unit or pay Jeep over $1200 to replace it with something that will fail again

Reported

Jan 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The screen has completely glitched out. It is unusable and I have researched and found this to be a very common issue. These are not old vehicles and this should be covered under a recall.

Reported

Jan 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Burning thru oil, there are no leaks. I just bought the vehicle couple weeks ago

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.

Reported

Oct 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

UConnect console has gone out making the rearview camera inoperable. With the requirement of rearview camera but a defective unit to display the rearview camera, jeep is essentially not providing rear view cameras. This is a widespread issue with the Jeep UConnect system

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Jeep Renegade. The contact stated that while his wife was attempting to make a right turn, another vehicle collided with the driver's side of the vehicle. The air bags did not deploy. The contact stated that his wife sustained unknown injuries and medical attention was needed. The contact also received medical attention. The vehicle was towed to a collision center where the driver's side door needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. A police report was filed but the information of the report was unknown at the time. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) after the accident. The failure mileage was approximately 30,000.

Reported

Sep 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

Crash 1 injuries

THE DISPLAY FOR REAR VIEW , RADIO, AND OTHER ITEMS HAS GONE BLACK. ONLY THE SCREEN DOES NOT WORK. RADIO STILL WORKS. THIS IS DANGEROUS BECAUSE WE CAN'T SEE WHO IS BEHIND US.

Reported

Sep 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Jeep Renegade. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer to have NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts) recall repair completed. The contact stated that the recall repair was completed; however, the air bag warning light remained illuminated. The dealer was contacted and made aware of the failure; however, the contact was informed that further diagnosis needed to be made later. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 91,000.

Reported

Sep 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

Display screen in center console is not functioning and back up camera is inoperable. All of the controls and setting that are only accessible through the touchscreen can not function. The screen is completely black and does not work, there is no other way to access anyy of these safety features and information for the vehicle.

Reported

Sep 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

On July 21, 2023, I was vigorously hit in the rear by someone. According to the police report, this person's airbags deployed. Unfortunately, my airbag, although hit extremely hard, did not. I was injured pretty bad and had to get treatment for over a year. I am still not completely healed. I was uneasy about my airbag not deploying and was sent a safety recall notice explaining why it did not. To resolve the issue, the manufacturer is offering free repair of my vehicle. This is not sufficed, and I demand pain and suffering along with medical help. The airbag not deploying during my accident resulted in increased injury. Please help me mediate with the manufacturer.

Reported

Sep 2024

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

Crash 2 injuries

Cannot get backup camera to pop up automatically when vehicle is put in reverse.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

My vehicle is experiencing the same exact engine issue that a technical bulletin has been issued for. The bulletin is for affected vehicle manufactured after 2021 which would qualify for warranty reimbursement. My vehicle is a 2019 with 54k miles on it. The problem started at appx 48k miles 4 months ago. The Bulletin number is TSB 09-006-23 (Low oil Pressure) When the check engine light turns on the car will drive normal then at times the jeep will not go over 3300 RPMs causing a lack of power to accelerate. I have experienced situations where I cannot accelerate while driving or accelerate from a stop while trying to merge on to a highway. The bulletin is issued for a large repair. Please review this failure of parts to trace back to the appropriate years affected. This could result in a vehicle crash.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

Touch screen control has gone black and isn't accessible. The back up camera is no longer working. This vehicle has a lot of blind spots without a rearview camera. All setting have also switched to Canadian metrics-milage, tire pressure, speedometer etc. The seat belts also don't always lock in. Some times they lock in other times you have to punch in the button to try and get the locking mechanism to engage.

Reported

Jun 2024

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The screen to my radio is malfunctioning. Not only does this take away my back up camera, it also leaves me so I can not access features of my vehicle: clock, heated seat, heated steering wheel, and other system functions - due to the screen glitching/turning black my MPH has changed to KM/H and I am unable to change it back

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

Radio has black screen and nothing works on display screen

Reported

May 2024

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

P1DB7 Check engine light code. Almost every other new Jeep seems to have this issue and just reading about it online the problem is so bad one person had a brand new car and on the drive home from Jeep dealer got a check engine light but that’s only because it was new under warranty.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

unknown

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

About a week after buying the car, the back windows will roll down when they want(not all the time) a couple years into having the car, Turned car on one day, and the gas gauge would not properly tell me how much was in it. A few weeks later the main digital radio/ back up camera glitched out and now will not work at all. And then randomly the air bag light came on and stays on all the time not sure why. Seen problems like these in older versions of my Jeep and wondering if others have same issues.

Reported

Feb 2024

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

Throttle body sensor, throttle body injector, and acceleration pedal are failing. I was in traffic and my car went into limp mode because of a code P2122 which is the throttle body sensor. My car did not want to go faster than 10 miles an hour.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Come on wen start up

Reported

Nov 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Without warning, the Jeep will flash a number of error messages and the engine will immediately shut off. The Jeep can be stopped, placed in park, and it starts right back up as though nothing is wrong. This has happened a few times, usually without incident. However, a few days ago, it occurred while driving 70MPH down the interstate, forcing me to cross several lanes after the vehicle shut itself off, without power, in order to pull to a stop and restart the vehicle. This could have led to a serious collision at high speeds. Error messages that flash up include: high coolant temp, 4WD needs serviced, engine service light, etc. But as soon as vehicle is restarted, none of these error messages reoccur.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

Issue with brakes wearing and warping down after 10,000 miles after new brakes and rotors are replaced.

Reported

Nov 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

2019 Jeep Renegade 4WD 65,000+ Miles at the time of repair, the Renegade was initially brought into the dealership for shaking and rattling noise from the front-end engine area. The dealership service inspection found the fan blade cracked and missing pieces and the fan was unbalanced, and recommended replacing the cooling fan assembly. Once they replaced the coolant fan motor and removed the front fascia, they found trans cooler lines leaking at the cooler joint and recommended replacing the cooler and lines. After all the parts arrived and with an oil change, the total invoice was over $3,000. The component that failed/malfunctioned is the cooling fan assembly. The vehicle in its damaged state was said not to cool and cause engine damage. The dealership confirmed the problem. The dealership inspected the vehicle. There were no warning lamps, messages, or any notifications of the problem it was brought into the dealership due to the sound/vibration of the engine. This fan issue is similar to the recall on all 2015-2017 Jeep Renegades that was issued after a lawsuit was dismissed because Fiat Chrysler (FCA US) offered to replace the cooling fans for free or reimburse Renegade customers for engine cooling fan repairs. Source [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000.

Reported

Jul 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Jeep Renegade. The contact stated that while shifted into reverse, the Back Over Prevention camera screen became distorted. The contact stated that while shifted in drive, the screen displayed as if the vehicle was in the reverse for several minutes before the display went back to normal. The sound system warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the inner panel had detached, and the radio and screen needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and that the vehicle was out of warranty. The failure mileage was approximately 60,000.

Reported

Apr 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

I could not buckle the front driver side seat belt. It felt like it was locked shut.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The left taillight system is defective. The 5 electrical prongs have one in the middle that is missing. Hence, I had to buy another. The new one doesnt stay connected in the casing. Tape wont hold it. The piece is also defective as the two connectors dont fit together.

Reported

Feb 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

Weather strip repair on all four doors windows over 8 time on my vehicle n not getting the proper fixing service on it.. I get water leaks into the vehicle and loud wind noise. I had ask several time did they take off the panel n look n see how far my window are going up and causing damage to the weather strips.. I had Google this issue n told them about the window regulator not being adjusted right for the window to stop at the correct spot… I got a body’s shop estimate how much it would cost me to fix my car.. and it a manufacturer issue from what the body shop say it will need new windows regulator and weatherstrip n panel n trim around the window due to a poorly placement on the car.. due to the service department Technician didn’t know how to put them on.. strives of pratville al service my car 7 times and premier of Troy al service my car 1 time

Reported

Jan 2023

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

When vehicle is started ALL warning lights come on and stay on. 4WD does not work when this happens. Parking brake occasionally will not release when this happens. Unsure if hill start assist or other drive train issues will work when this problem occurs. Occasionally the alarms will not go off and the lights will not come on, when this happens 4WD will engage. This vehicle has been in the shop many times for this issue.

Reported

Jan 2023

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.

Risk: A front seat air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will repair the connection, free of charge. Owner notification letters were mailed beginning August 27, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 82B.

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade vehicles equipped with the Upland trim package. The Occupant Restraint Controller (ORC) may have been incorrectly calibrated.

Risk: The miscalibrated ORC may incorrectly deploy the air bags during a frontal crash, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the ORC. The recall began September 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V73.

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade and Fiat 500X vehicles. Incorrect software may cause the occupant restraint controller (ORC) module to disable certain passive safety features.

Risk: Deactivated passive safety features can increase the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will update the ORC module software, free of charge. The recall began May 2, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's number for this recall is V42.