Verdict
2020 Infiniti QX60: Complaints, Recalls & Known Issues
What the public record actually says about the 2020 Infiniti QX60 — every figure below is a NHTSA or EPA number, not an opinion.
The read
Fewer reported complaints than most SUV.
Owners filed 23 NHTSA complaints — fewer complaints than 75% of 2020 SUVs. Power Train leads the reports (22%). 1 safety recall campaign on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2020 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
23
Reports to NHTSA, 2020
Safety recalls
1
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
22
EPA estimate
Complaint volume vs. segment peers
Fewer complaints than 75% of 2020 SUVs
The bar is this car's percentile among 2020 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Power Train issues lead owner complaints (22% of 23 reports), followed by unknown or other (22%).
+ 4 more component categories with fewer reports.
Share of all 23 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11735887, ODI 11703005, ODI 11701763, ODI 11694793, ODI 11666704.
Recalls(1)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Suspension · 21V402000Details +Close −
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2020 Infiniti QX60 SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2020 Infiniti QX60 SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| QX60 FWD | 3.5L 6-cyl | Front-Wheel Drive | Automatic (AV-S7) | 20 | 27 | 22 |
| QX60 AWD | 3.5L 6-cyl | All-Wheel Drive | Automatic (AV-S7) | 19 | 26 | 22 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2020 Infiniti QX60: frequently asked
What does the complaint record show for the 2020 Infiniti QX60?
Owners filed 23 NHTSA complaints about the 2020 Infiniti QX60 — fewer complaints than 75% of comparable 2020 SUVs, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2020 Infiniti QX60?
The most-reported problem areas are Power Train (22% of complaints) and unknown or other (22%).
How many recalls does the 2020 Infiniti QX60 have?
1 recall has been issued that affect the 2020 Infiniti QX60, covering components such as suspension. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2020 Infiniti QX60 get?
The EPA rates the 2020 Infiniti QX60 at 22 mpg combined.