2014 Infiniti QX60

Passenger airbag light is on the airbag is not working

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Car started winding while driving and jerking for no reason.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

While driving in slow, heavy highway traffic, the vehicle suffered a structural failure of the rear crossmember / rear subframe due to severe rust. This is a safety-critical structural component and part of the rear suspension mounting system. When braking, the vehicle swerved hard to the right and crossed into the shoulder. Fortunately, the vehicle was already in the right lane, which likely prevented a more serious incident. The failure created a serious risk of loss of control and crash. After the incident, I took it straight to a mechanic on the way and the condition was identified as a broken rear crossmember caused by advanced corrosion. The failed component is available for inspection.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

I had just gotten a safety inspection 15 days prior to this event to renew my registration. The car had been driving perfectly. Me and my wife had drove to my daughter’s school to pick her up. The school is about 10 minutes away from our home. Once we left the school we got about 3 minutes down the road and started smelling a strong electrical/plastic burning smell. Suddenly the car stalled and shut off. Then it cranked back up. Then it shut off. It did that several times. Smoke started pouring out from under the hood. I was barely able to get the car off the road and into a parking lot before it completely died and stopped cranking and stalling. I immediately got my family out of the car and had them run to safety. There was several other family’s with their children who had also just been picked up all around us. So I ran to car and popped the hood. There was so much electrical smoke coming out from driver side area. It appeared to be coming from the hybrid high voltage system under the ECM. I quickly disconnected the negative terminal on the 12v battery to shut down the electrical systems on the car. I have called Infiniti and I am dropping car off tomorrow to have a full inspection done to find out what happened. I am reaching out to you because I know that there is documented reports of this exact thing happening to other cars and that there was a recall R21B4 that they did a software update for. I believe that that update did not work to prevent this catastrophic event from happening. I don’t know if they will try to act like this was not related to the recall so I am trying to cover all my bases here by filing this complaint with y’all as well. I also have an open claim with Infiniti corporate. They are trying to just say that I no longer have a warranty for my car but this is a safety concern not just a warranty issue. I will be taking my car to Infiniti Clear Lake in Houston Texas tomorrow for them to look at it.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

LaFontaine Import Novi, Inc. DBA LaFontaine Novi, a franchised Infiniti entity with actual knowledge of these recalls (16V-244; 15V-033; 13V-445), failed to disclose or remediate these "Risk of Crash" and "Risk of Injury" defects before selling me a 2014 Infiniti QX60 on Nov 5, 2025. The dealer provided a "Pre-delivery inspection" record on November 4, 2025 to CARFAX, but delivered the vehicle with these open recalls and multiple "Red Alert" mechanical leaks in the engine, transmission, and fuel systems. Only 588 miles after delivery, on Dec 26, 2025, the vehicle suffered a catastrophic cooling system failure (the radiator and transmission cooler) which demonstrated that the vehicle was not safe or roadworthy. The Service Manager admitted on January 6, 2026, that the radiator was defective and needed full replacement, which confirms the vehicle was sold with a pre-existing systemic failure

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

My vehicle is having issues with the CVT transmission timing chain, I was just aware, there was a recall in the past but my infiniti dealership said it's expired.And they won't help replace it. I'm getting Judder while driving.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60. The contact stated that while driving 25-30 MPH, the vehicle shuddered and failed to accelerate as intended upon depressing the accelerator pedal. Additionally, the contact stated that upon shifting into reverse(R) and depressing the accelerator pedal, the vehicle failed to reverse and drove forward instead. The manufacturer was notified of the failure, and a case was opened. The manufacturer informed the contact that the VIN was included in Infiniti Campaign Number: PC501. The manufacturer scheduled an appointment with the dealer on the contact's behalf. The vehicle was towed to the dealer, and the dealer informed the contact that the TCM software was updated; however, the failure persisted. The Service Advisor at the dealer informed the contact that the transmission needed to be replaced. The regional manager was contacted and informed the contact that the dealer had stated that the service campaign had not been performed, and the vehicle had not been diagnosed. The contact was informed that no assistance would be provided. The vehicle was not repaired. The failure mileage was approximately 122,000.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Since 4/4/2025 unresolved CVT transmission repair 4 replacement CVT transmission have failed, each time order for the repair they have failed with the same problem or different problems with the CVT transmission, •Despite assurances that the repairs were properly completed, I have experienced the ongoing issues – e.g., The gears jumped •The car wouldn’t accelerate past 20 mph •When placed in park, the transmission felt unstable •A check engine light/code appeared •4 Transmission order and all have failed to fix the problem As of 6/27/2025 the reorder of replacements CVT transmission have failed. This an infiniti problem

Reported

Jun 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

This vehicle started shaking and juttering at a lower speed and made it very difficult to drive. Then I could accelerate and it would not go faster. I took it to a repair shop and they were getting CVT codes for the transmission. I looked online a found that many other people had these same issues as well as a Class Action Lawsuit that was settled a few years ago for 278 million for these problems. I was never informed that this CVT was a problem and could have it replaced from Nissan for no charge. I am not sure why Nissan would allow an unsafe transmission to be installed into a vehicle that would make the car unsafe to drive.

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

I am reporting a serious safety failure involving my 2014 Infiniti QX60 Hybrid (VIN: [XXX] ), tied to Recall R21B4 / NHTSA 21V-774. Although the recall was marked complete before I bought the car in 2022, the defect — sudden loss of power — occurred again while I was driving at highway speeds. Infiniti is refusing to assist due to age/mileage, despite clear evidence the recall fix was ineffective or incomplete. Diagnostic codes confirm hybrid system failure (P0A08, C1A1A, C1130). I am requesting a full investigation into Infiniti’s handling of this recall and a resolution for my unsafe vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The CVT unit is causing hard acceleration and jerking randomly. The CVT unit has a notification a few years ago on this model up to a certain mileage which I believe was 99,000 miles. My vechile just reached 113,000 miles and I am having this problem. It is safety and dangerous issue for me because I have been in traffic making turns when the acceleration seems to not go to gear and I almost caused an accident.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The car is not engaging when going from 1st to all gears, the car feels very shaky and unstable

Reported

Mar 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

THE MASTERCYLINDER LEAKED OUT ALL THE BRAKE FLUID OUT THRU BAD SEAL. THIS IS THE FOURTH TIME THIS HAS BEEN REPAIRED. THE LAST THREE TIMES IT WAS DONE BY THE NISSAN TWIN CITY NISSAN DEALER. THIS TIME IT FAILE DWITHIN A YEAR SO IT WAS COVERED UNDER WARRANTY. CAR PUT IN SHOP 02/28/2025 WEDNESDAY. SERVICE REP NISSAN HAS NO IDEA WHY IT HAS FAILED 4 TIMES.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

The whole vehicle experiences strong vibrations when accelerating to 30 miles per hour and higher. It also gives strong judder or kicks when turning. Hard to control the vehicle at high speeds. No warning light is on. Took the vehicle to a local dealer (Houston Southwest Infiniti) and found that the problem was caused by a defective rear differential coupler.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60. The contact stated while driving at approximately 60 MPH, the front passenger’s side wheel detached from the axle and was lodged inside the wheel well. The contact stated there was no warning light illuminated. The contact was able to drive the vehicle to a parking lot and then had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the rear coupler and the front passenger side tire needed to be replaced. The vehicle was repaired. The contact stated that while driving off the dealer lot the vehicle was hesitating and jerking into gear and was bouncing. The contact stopped and turned the vehicle off and observed smoke coming from under the hood. The contact was informed by the dealer that the engine needed to be replaced. The vehicle was not diagnosed and was not repaired. The contact had the vehicle towed from the dealer to the residence. The manufacturer was not informed of the failure. The failure mileage was 99,536.

Reported

Oct 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Vehicle has a CVT transmission and it failed around 87,000 miles. Both catalytic converters had to be replaced at this same time. When using assisted cruise control, the vehicle slams on the brake causing all passengers to jolt forward and vehicles behind to have to swerve not to hit me from behind. False automatic braking when passing a large vehicle. Engine constantly having issues and codes causing poor acceleration and jerking at low speeds. MAF sensor has failed twice in 5 months. Overall worst manufactured vehicle and very unsafe for driver and citizens.

Reported

Oct 2024

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

MY MASTER BRAKE CYLINDER FAILED. LOST MY BRAKES. HAD TO PUMP PEDAL TO GET CAR TO STOP. HAD BRAKE WARNING LIGHTS ON HAD REPAIRED BY DEJEAN AUTOMOTIVE IN PORT ARTHUR. [XXX] COST $447.65 MY MASTER BRAKE CYLINDER FAILED AGAIN WHILE ON VACATION. LOST BRAKES AND HAD TO PUMP BRAKES TO STOP. YES, HAD BRAKE WARNING LIGHTS ON. REPAIRED BY NISSAN DEALER IN TEXARKANA, TEXAS. PETE MANKINS. MILEAGE 114905, DATE [XXX]. COST $992.11 MY MASTER BRAKE CYLINDER FAILED AGAIN. LOST BRAKES I WAS IN TOWN WAS ABLE TO STOP CAR BY PUMPING BRAKES, YES BRAKE LIGHT CAM ON WHEN ALL FLUID DRAINED OUT. TOOK TO NISSAN DEALER TWIN CITY NISSAN PORT ARTHUR, TX. SAME PART BAD AGAIN CHANGED OUT WITH NEW OEM PART AGAIN. DATE [XXX] COST $797.92 EACH TIME WE HAD REPAIRED BY AUTHORIZED AUTOMOTIVE SHOPS. NISSAN DEALERS WOULD NOT COVER AS WARRANTY BECAUSE THEY DIDN'T DO THE WORK. EACH TIME MY FAMILY WAS WITH ME AND WE WHERE PUT AT RISK OF AN ACCIDENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2024

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

THE MASTER BRAKE CYLINDER FAILED WHILE ON VACATION IN ARKANSAS. TOOK TO NISSAN DEALER PETE MANKINS AND THEY REPLACE ENTIRE MASTER CYLINDER. MILEAGE 114,905 MILES. DATE [XXX]. THIS SECOND TIME SAME PART FAILED. HAD FAMILY WITH ME WE WHERE ABLE TO STOP BY PUMPING BRAKES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING IN TOWN LOST BRAKES, BRAKE LIGHTS CAM ON. WAS ABLE TO STOP BU PUMPING THE BRAKES. FLUID WAS LEAKING FROM UNDERNEATH THE MASTER CYLINDER. TOOK TO LOCALNISSAN DEALER TWIN CITY NISSAN PORT ARTHUR. THEY SAID THE MASTER CYLINDER WAS BAD. THIS IS THE THIRD ONE TO GO BAD. THEY REPAIRED ON 09/25/2024 WITH 121,178 MILES. THEY WOULD NOT HONOR THE WARRANTY FROM THE TEXARKANA DEALER AS THEY DIDNT DO THE WORK. HAD TO PAY AGIN.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The transmission is stuttering and showing signs of failure.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

sun roof exploded

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to a nearby parking lot and parked the vehicle. The vehicle was turned off and restarted; however, the gear shifter failed to shift into drive or reverse. The vehicle was towed to the dealer where the contact was informed that the installed alternator was not OEM and not sufficient for retaining power to run the vehicle. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired. The vehicle was towed back to the residence. The contact stated that the latest failure began in January 2024. However, the vehicle had been towed several times to the independent mechanic and the dealer since the failure first started. The contact stated that the alternator was replaced in March 2024 with an aftermarket alternator; however, the failure reoccurred. Additionally, there were several unknown warning lights illuminated since replacing the alternator. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 85,614.

Reported

Jun 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

When the vehicle slows from cruising speed to below 20 mph, the car shakes violently and the engine nearly stops. To avoid the shaking, I must place the vehicle in neutral until it comes to a complete stop. If I shift into drive before I stop, the vehicle shudders again. When in traffic, it could cause the vehicle to be rear-ended. My wife won't drive the vehicle because of this. Owners' Forum seems to indicate this is a common problem and may be related to [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

I bought my 2014 Infiniti QX60 in 2016 that had a little over 68k miles on it. On May 3, 2024, I just hit over $100k & felt the car do a soft lurch then it started to do a small crawl inch by inch. No warning lights came on or messages. Before this happened, I heard what I thought was a flat tire, or a plane taxing sound. I got the car towed to a mechanic shop and was told that I need a new 'transfer case'. I was told that there was a recall for this but do not see it for this model. If Infiniti knew it had problems why was a recall not done. If I want to get it fixed it will cost over $5k again. I already got it changed and the front differential a year ago. So is this something that will have to be done yearly?

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

I have an infiniti qx60 that has a hairbag malfunctioning for a long time now. I've taken it to be serviced by infiniti many times. However, they could never fix it. At one point, I decided to leave it alone until the last time I took the car in to be serviced. The person who was helping me noticed that I had two children car seats in the car, so he decided to tell me that this car isn't safe to be driving with young children in it. Don't know what to do since the warranties have expired. Plus, they couldn't fix it when I had warranties on the car. I'm afraid that my family is at risk driving this car. I would love to stop driving this car before something terrible happens to my children. However, it is our only means of getting around right now

Reported

Apr 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

While driving on my regular commute, the car sputtered when shifting gears automatically and stopped being able to accelerate beyond 30mph in the middle of a busy road. When the accelerator was pressed, the motor sounded like it was revving but not accelerating. An electric fire burn smell started to emit and a warning turned on for the first time reading “Hybrid System Overheated” as well as the check engine light. No issues before this incident. An independent third party service center confirmed that it’s an issue with the transmission. We confirmed that this is a common problem with other QX60s from 2014 that the transmission fails and replacing it does not guarantee that the problem will be fixed long term since the issue is that the original design of the transmission is flawed.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Transmission is making a whining noise when accelerating. Also studders/jerks when trying to shift.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The vehicle lost power while driving , that resulted in stop during active trafic and the car towed.

Reported

Dec 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

TRANSMISSION SHUDDERS, 140,000 MILES, CAR WILL NOT MOVE FORWARD OR BACKWARDS, TRANSMISSION REPLACEMENT QUOTE IS $6K TO $9K

Reported

Dec 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while driving at an undisclosed speed, the check engine and HEV warning lights illuminated. The contact stated the vehicle was shaking abnormally. The vehicle was taken to the dealer where it was diagnosed with a leaking seal. The contact was informed that the seal needed to be replaced. The vehicle was repaired. The contact stated a month later the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with misfires in the cylinder and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a monetary discount towards the cost of the repair. The failure mileage was approximately 39,000.

Reported

Nov 2023

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

The car begins to shake and shutter when I reach 2500rpms

Reported

Nov 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transfer case. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 160,000.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60. The contact stated that on three separate occasions, while driving at various speeds, the vehicle wobbled with an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle had been both towed and driven to various independent mechanics where the lug nuts on the front driver-side wheel had to be tightened due to the lug nuts unintendedly loosening. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 14V229000 (Wheels). Additionally, the contact stated that the hood latch had failed which prevented the hood from remaining secured. The vehicle was not repaired. The failure mileage was approximately 85,000.

Reported

Jul 2023

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

We get the message "Hybrid engine overheated" and after that loses power/acceleration causing vehicle to stall. This happened twice in last year. First time, we were at the Canadian border idling the vehicle when it happened. We took the car to our dealer for inspection and they said it related to a recall and updated the software. Few months later, it happened again in stop and go traffic and this time the dealer is saying hybrid CVT assembly has to be replaced at the cost of ~$15,000 including tax.

Reported

Jul 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated, and the vehicle shuddered. The vehicle was taken to an independent mechanic, who cleared the fault code and informed the contact about Technical Service Bulletin: ITB12-072d (Vibration and/or Noise When Making Low Speed Turns). The vehicle was taken to the dealer, who informed the contact that the vehicle was out of warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

Reported

May 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60. The contact stated while driving 20 MPH, the air bag warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Occupant Classification System (OCS) control unit to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 82,100.

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the Vehicle Stability Assist (VSA) System warning light and the brake system failure warning light were illuminated. The vehicle was taken to the dealer; however, no failure was found. The failure recurred. The contact related the failure to NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System). The manufacturer was not made aware of the failure. The failure mileage was approximately 80,700.

Reported

Apr 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

When accelerating the car jerks and shudders. I took it for an inspection and it was code P17F0, the mechanic said it was a safety recall because of this problem.

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

Consistent CVT shudder while accelerating from a "stop" through 25-30 MPH, and also sometimes while accelerating after moving and lasting through 40 plus MPH. This transmission shudder necessitates releasing the accelerator pedal, slowing down, sometimes selecting a different driving mode (i.e., SPORT, ECON, etc,). This has caused difficulty joining the traffic stream, especially at highway "on ramps" and when we have to accelerate quickly to join traffic even during "in town" driving. This initially started last summer and was inconsistent (about 110,000 miles on the vehicle). The last week it has happened repeatedly. According to my research, it is a very common safety problem with this vehicle.

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING, ENGINE SUDDENLY STARTED SHAKING/JUDDERING. THEN WITHIN JUST FEW SECONDS, ENGINE WENT INTO EXTREME HIGH RPM ALONG WITH STRONG SMELL OF SMOKE COMING OUT OF VENT AND CAR STOPPED MOVING COMPLETELY AND ENGINE TURNED OFF BY ITSELF. WE COULD TURN ON IGNITION POWER AND ENGINE START, BUT TURNED OFF AS SOON AS PUT ON DRIVING OR REVERSE MODE. HAD TO TOWED IN TO LOCAL NISSAN DEALERSHIP WHO RAN DIAGNOSTIC TEST WHICH REVEALED CVT CODE P2857 AND WAS TOLD THAT TRANSMISSION NEED TO REPLACED. NOTICED SEVERAL CONSUMER COMPLAINTS OVER NHTSA WEBSITE REGARDING DAMAGE TO TRANSMISSION REQUIRING REPLACEMENT IN 2014 INFINITI QX60 HYBRID VEHICLES AND NO SAFETY RECALLS/REPAIRS OFFERED BY INFINITI/NISSAN MANUFACTURE REGARDING SUCH MAJOR AND DANGEROUS POWERTRAIN/TRANSMISSION BREAKDOWN.

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

Seems like a transmission issue. The vehicle shudders often from a stop or when close to stopping. This was confirmed by an independent service center.

Reported

Apr 2023

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

I was driving the Infiniti QX60 and it started smoking and shuddering several times. I had to pull it over and have it towed. I've already had to replace the entire transmission and the transfer 4x4 case and both were brand new. This is nerve wracking and unfair. Something needs to be done. It's being diagnosed but this seems to be constant with this 2014 Infiniti QX60 model. This car needs to be completed pulled and replaced for every dryer for everyone who has one.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Nissan QX60. The contact stated that while the accelerator pedal was depressed, the engine revved and the RPM’S increased rapidly but the vehicle failed to respond properly. The contact also stated that she noticed a burning odor throughout the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The contact stated that the transmission assembly body was replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

On Jan 11, 2023 my infiniti qx60 hybrid AWD that I purchased with Premium and Technology packages that includes forward Collison warning (FCW) and intelligent braking system (IBS) failed to work. I got no warning and/or my emergency brake was applied by these systems that I paid high dollars for. I had to apply the hard braking myself to try stop my car from collision but it was too late and ended up rear ending someone in multi car chain accident. I am extremely concern that the Infiniti QX60 FCW and IBS are just sales gimmick and does not work all or not at the right time when you need them. The weather was cloudy but no rain or anything that could have blocked the car sonar and radar. However none of these systems worked. Prior to the accident I have noticed that occasionally I get IBA switched off obstruction warning with nothing in front of the car. The same issues have been noticed on the infiniti's sister brand Nissan's Pathfinder, Rogue and others. Thankfully no one got hurt in my wreck. But I lost my car. I bought all these expensive systems to protect me and my family for these situations. However infiniti systems failed to work on mine. Not sure what options I have to pursue as there are others who have the same issues that I noticed. Hope no one lose their lives before Infiniti and/or nissan can fix this problem. I would also like to know what my options are against a car manufacturer that sold systems that does not work, while the average public buy these expensive systems hoping to be protected from the unforscene accidents that can happen to no fault of their own. Thanks and Regards

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving occasionally and making a left or right turn, the wheels became stuck. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the electronic coupler assembly needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that he would receive a call back. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.

Reported

Dec 2022

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60. The contact stated that there was a rattling noise coming from the vehicle. The contact stated that the vehicle stalled. The contact restarted the vehicle several times before the vehicle operated as needed. The contact stated that while continuing to drive the vehicle almost stalled twice more. The contact took the vehicle to the dealer who diagnosed that the CVT transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and filed a case. The manufacturer confirmed that the VIN was not included in a recall. The approximate failure mileage was 70,000.

Reported

Nov 2022

Incident date

Oct 2022

Mileage

Not provided

Outcome flags

None reported

Been having the transmission problem when try to accelerate.

Reported

Oct 2022

Incident date

Apr 2016

Mileage

Not provided

Outcome flags

None reported

Vehicle loss power consistent with transmission failure on several different occassions. Repairs were may, yet failure continues to persist. Power was loss on the highway heading home in which stall traffic behind my vehicle, bearly escaping rear end collision.

Reported

Sep 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the vehicle started shuddering, jerking, and hesitated to respond. An unknown warning light was illuminated. The contact was able to continue driving however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the spark plugs and ignition coils needed to be replaced. The vehicle was not repaired and the failure persisted. The contact stated that on another occasion while driving and coming to a complete stop, the vehicle stalled. The vehicle was pushed to an independent mechanic who completed an unknown repair; however, the failure reoccurred. The vehicle was then taken to an independent mechanic where the sparks plugs and ignition coils were replaced. The failure reoccurred two weeks later. The contact later received notification of NHTSA Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) and the vehicle was towed to the dealer where the recall repair was completed. Additionally, the dealer diagnosed that the CVT transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed back to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.

Reported

Sep 2022

Incident date

Sep 2018

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Infiniti QX60. The contact stated while driving 10 MPH and going uphill, the vehicle failed to accelerate as needed. The contact stated that after a while, the vehicle accelerated as needed. The vehicle was taken to the dealer and diagnosed with transmission failure. The vehicle was not repaired. The manufacture was contacted and stated that the Extended Warranty had expired and the vehicle could not be repaired under TSB: ITB1501e. The failure mileage was 72,000.

Reported

Sep 2022

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Pathfinder and Rogue vehicles and 2014 Infiniti QX60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.

Risk: If the lug nut becomes loose from not being properly tightened, it may fall off, allowing the other lug nuts to become loose, possibly resulting in a wheel separation, and increasing the risk of a crash.

Remedy: Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of June 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.

Risk: The increased stopping distance may increase the risk of a crash.

Remedy: Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.

Risk: The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.

Risk: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.

Remedy: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

Risk: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Risk: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.