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Model-year record

2015 Ford Fusion
Image: Ford Fusion Uploaded by Magnus Manske · CC BY 2.0

2015 Ford Fusion

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

1,049

Reports to NHTSA, 2015

Safety recalls

13

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

28

EPA estimate

Known issues

Engine issues lead owner complaints (18% of 1,049 reports), followed by steering (17%).

Engine18% · 191 reports
Steering17% · 177 reports
Power Train13% · 140 reports
Service Brakes10% · 109 reports
Unknown Or Other10% · 106 reports
Electrical System9% · 91 reports
Engine And Engine Cooling5% · 52 reports
Air Bags3% · 31 reports

+ 16 more component categories with fewer reports.

Share of all 1,049 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 10986170, ODI 11746442, ODI 11742479, ODI 11735885, ODI 11733737.

Individual complaint reports(1,049)

Showing the 50 most recent reports
EngineJun 2026 · ODI 11746442Details +

Engine warning display came on with "cylinder over temperature" immediately after temperature gauge went from normal (slightly under 1/2 way) to "Hot" immediately. Shut off engine - opened hood, coolant was noticed on passenger side just below coolant bottle. After waiting a little bit the tempature on the gauge hadn't dropped any & the radiator was cool to the touch. The day before washer fluid was added, while there the other levels were checked after sitting all night, the coolant was showing within the marked operating zone. Ended up calling for a tow truck.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11746442 at NHTSA →
Unknown Or OtherJun 2026 · ODI 11745456Details +

UNKNOWN: Left rear door latch is not working, door keeps open after trying to closed it. Safety issue is door opens by accident during driving!

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11745456 at NHTSA →
SteeringJun 2026 · ODI 11745349Details +

I was driving down the road. And front wheels stopped working suddenly. It’s better that I was on streets. Otherwise I could have met with an accident. My mechanic told me that steering rack had gone. I never get any recall for that. I had driven 1400 miles till now.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11745349 at NHTSA →
Unknown Or OtherJun 2026 · ODI 11744631Details +

My drivers side door would not latch due to what I assume is issue that was recalled on similar vehicles

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11744631 at NHTSA →
EngineJun 2026 · ODI 11742479Details +

I bought the 2015 ford fusion for my son as a graduation present as he headed off to college on his own. The car started misfiring upon cold start for about 5-10 seconds. Eventually the car started misfiring while driving. He frequently had to pull over on the side of the road while driving to make it to his destination. I had him take the car to a ford dealership to be inspected. To my surprise, Ford Parks of Wesley Chapel told me that the 2015 Ford Fusion 1.5L ecoboost has a known issue with coolant leaking into the engine causing misfiring and eventually engine failure. They offered no assistance in fixing the problem. They told me the cost to replace the engine was over 13,000.00.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11742479 at NHTSA →
Back Over PreventionMay 2026 · ODI 11740443 · crash · 1 injuriesDetails +

The contact owns a 2015 Ford Fusion. The contact stated while reversing, the rear-view camera displayed a brief image, a blue image or a black image with the message " Rearview Camera Unavailable". The contact stated while reversing at an undisclosed speed, the failure recurred, causing the rear-end to strike a pole. The contact sustained a whiplash, and minor neck pain but did not seek medical assistance. The trunk of the vehicle sustained a dent. Upon looking up recall information on the Ford website, the contact became aware that the VIN was included in Customer Satisfaction Program Number: 25N17 (Rear-view Camera Replacement if Required after Dealer Evaluation). The dealer was contacted and scheduled a repair appointment; however, the trunk repair was not covered under the recall. The manufacturer was contacted and denied liability for collateral damage. The failure mileage was unknown.

Reported
May 2026
Incident date
May 2024
Mileage
Not provided
Outcome flags
Crash 1 injuries
Open ODI 11740443 at NHTSA →
Engine And Engine CoolingMay 2026 · ODI 11740451Details +

The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was experiencing excessive coolant consumption, causing the low coolant pressure warning light to illuminate prematurely. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the combustion. The contact was informed that the head gasket or the engine needed to be replaced immediately to prevent further issues. Additionally, the contact was informed that the failure was due to a faulty engine design. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that although the model year was affected, the vehicle was not covered. The failure mileage was approximately 91,000.

Reported
May 2026
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11740451 at NHTSA →
Power TrainMay 2026 · ODI 11735779Details +

While driving, the car’s acceleration started to slow down an no matter how much I pressed the gas, it wouldn’t go. I was only able to do 5 miles an hour. It was a loud noise like it was reving up, but wasn’t going anywhere. There was no warning lights. I did not have any issues previously nor had any repairs made. I took it to the auto repair shop the same day and they had confirmed it was the transmission.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11735779 at NHTSA →
EngineMay 2026 · ODI 11735885Details +

I own a 2015 Ford Fusion SE. I bought it used when it only had 47,000 miles on it. Over the course of time since buying it in DEC 2022 until now, it has had low coolant that I have had to address but no visible leaks. Current mileage now is 87,100 and just recently the coolant was low again and the check engine light came on for DTC P0301 -Cylinder 1 misfiring. It has had rough start ups, rough idle, decreased acceleration, and poor fuel efficiency. I have found the problem to be Coolant Intrusion – Engine Defect Concern “Coolant intrusion” is a known engine design defect in which coolant leaks into the cylinders, leading to internal damage, misfires, and eventual engine failure. After researching it I found that many other people have had the very same issue with no help from Ford. This should be a recall as this is an internal issue with the short block and something that should have been disclosed before purchasing this model/engine. The only repair that will fix the core of the issue is replacing the entire short block which costs thousands of dollars, way more than the cost of the entire vehicle at this point. Without fixing the issue, the engine will fail. Again, this should be something Ford should pay to repair, not any customer who came into this blind.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11735885 at NHTSA →
SteeringMay 2026 · ODI 11735316Details +

I am reporting a serious and ongoing safety issue involving my 2015 Ford Fusion. The vehicle experiences intermittent power steering failure while driving. The steering assist will suddenly disengage and re-engage without warning, making the vehicle extremely difficult to control. This condition becomes even more dangerous in wet weather, where the vehicle is sometimes nearly undriveable. Additionally, I am now experiencing a popping noise in the steering wheel. This raises concern of a possible mechanical failure consistent with known recalls involving steering wheel bolt defects that could result in the steering wheel detaching. These issues are consistent with known recalls, including: - Power Steering Failure Recall (15V340000) - Steering Wheel Bolt Recall (18V167000 / 18S08) Despite these known safety defects, Ford has refused to repair the issue, stating that the recall has expired. This presents a serious safety hazard, including risk of loss of steering control, crash, injury, or death. I am requesting immediate investigation and enforcement of manufacturer responsibility for this safety-related defect.

Reported
May 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11735316 at NHTSA →
EngineApr 2026 · ODI 11733737Details +

While driving at 30MPH, vehicle lost power without any notice/warnings. Had the vehicle towed to dealer who misdiagnosed as transmission problem (quoted $8000 to swap). Had a second opinion and indeed it was the dreaded coolant intrusion in the engine, catalytic convertor which cause the loss of acceleration and the transmission was completely fine. This is a ridiculously common issue with the 1.5L engine and Ford has not offered any support other than "oh well" mentality. Prior to this, car lost coolant, I had to top it off every couple days, blew with smoke, sweet smell, all in line with coolant intrusion. Had the lines checked and repaired as recommended but about 6 months later this happened.

Reported
Apr 2026
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11733737 at NHTSA →
EngineApr 2026 · ODI 11731821Details +

Coolant Intrusion in the Block Led to white smoke coming out of the exhaust thick enough that I couldn't see as I tried to back out of the road.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11731821 at NHTSA →
SteeringApr 2026 · ODI 11731165Details +

My steering gear motor attachment bolts have fractured due to severe corrosion, which is the exact defect described in Safety Recall 19S26. This physical failure was confirmed by a Ford dealership technician on 1/11/2024. The technician documented the fractured bolts and recommended a full steering gear replacement. Despite this, Ford is denying the recall repair because this specific VIN was not included on the original mailing list. The vehicle is now undrivable due to a total loss of power steering assist. Before it failed completely, the car was making whining and grinding noises during low-speed turns. This failure occurred in Illinois, which is a high-corrosion 'Salt Belt' state specifically covered by the 19S26 bulletin. By denying this safety repair, Ford is forcing an unsafe vehicle to remain on the road or operate with manual steering, which is a major crash risk. The failure was physically confirmed and documented by a Ford dealer. I want to note that while the previous recall 18S08 for the steering wheel bolt was performed, that was an unrelated interior part and did not prevent this exterior motor bolt failure. I am requesting that the NHTSA investigate why a vehicle with a confirmed 19S26 failure in a covered state is being denied the mandated safety remedy.

Reported
Apr 2026
Incident date
Jan 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11731165 at NHTSA →
SteeringApr 2026 · ODI 11728984Details +

My steering wheel came detached as I was driving. Forest is refusing to pay to have it towed to the dealership to be fixed. I do not understand why I have to pay $160 for a tow that was a defect of ford. At that point, it is no longer a free repair

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11728984 at NHTSA →
Unknown Or OtherMar 2026 · ODI 11723485Details +

The rear camera intermittently fails or displays a distorted image. I reported the issue to our local Ford dealership in April/May 2022, but at that time the necessary replacement parts were not available or in service. This was probably related to the various Covid 19 pandemic parts supply issues. Yesterday, while the car was being backed out of our garage, a young child was playing in the driveway directly in the vehicle’s rear blind spot. As usual, the camera was not functioning. Fortunately, an adult supervising the child noticed the situation and intervened, preventing what could have been a terrible tragedy. We have seen news reports about recalls addressing rear camera issues in many Ford vehicles—yet not for our 2015 Ford Fusion. How many serious incidents must occur before Ford takes action to correct this problem?

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11723485 at NHTSA →
Unknown Or OtherMar 2026 · ODI 11723141Details +

Internal transmission bearing know for the TSB 19-2391. There was no threat to my safety or others. Yes the problem has been confirm with the dealer. The components has been inspected by an authorized Ford Dealer, Shaker Ford in Watertown, CT. There were nothing other than a humming noise coming from the transmission.

Reported
Mar 2026
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11723141 at NHTSA →
Electrical SystemMar 2026 · ODI 11722564Details +

The rear backup camera screen is black or flickers, and sometimes shows an error message like "Camera not available." Ford just issued another recall for rear cameras for this issue, but deliberately excluded Ford Fusion vehicles. They need to include ASAP as this is a known, dangerous issue that can cause an accident.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722564 at NHTSA →
Unknown Or OtherFeb 2026 · ODI 11720508Details +

Rear view camera is not functioning. The screen goes black or a message is show to contact dealership. No sensors work nor a view of what is behind me. There are times I almost hit people or other vehicles. There are recalls for other vehicles but not my vehicle. There was no inspection but dealership will not fix it. Itsstarted 2 years ago out of no where. Please help!

Reported
Feb 2026
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11720508 at NHTSA →
Unknown Or OtherFeb 2026 · ODI 11720276Details +

Rear backup camera goes completely blank, shows a reversed imaged, or just an error code. Not part of the large recall in 2025. It should have been

Reported
Feb 2026
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11720276 at NHTSA →
EngineFeb 2026 · ODI 11718668Details +

Was driving g on the freeway and car began shaking about 1mile later rhe car would not go past 10 miles an hr without making a loud noise everything was upkept with my car ontop of all recalls and now I have a car that I had to finish paying off without being able to drive it for almost 2 years and can't seem to fund a solution on either the dealer fixing the power train or giving me a refund

Reported
Feb 2026
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11718668 at NHTSA →
SteeringFeb 2026 · ODI 11717232Details +

The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact heard an abnormally loud bang. The power steering failure warning light was illuminated. The vehicle was driven to the residence. The contact diagnosed the vehicle with rack and pinion failure and detached bolts. The contact stated that the bolts were corroded, and the rack and pinion gear had detached. The contact stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not associated with the recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 146,000.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11717232 at NHTSA →
Power TrainFeb 2026 · ODI 11716614Details +

On 2/4/26, I experienced a slight skip while driving, But did not continue. The very next morning while in reverse, A winding sound started. Put car in drive pulled out onto main road, drove fine, not even half a mile. Stopped at sign, pulled out onto main road a main road, and car would not go, would not go in gear at all. No one was hurt, but received a few horn honks. Made it to side of road, put the car in sport/manual mode, did not help. Manage to make it about a mile up the road where I was able to safely park it in a parking lot. The check engine symbol came on a couple of weeks prior, but went away after a day. Did not come back on until this particular day 2/5/26. Nothing, no problems leading up to this. Conveniently the extended warranty went out on car 4k miles ago! And the dealership is not interested in helping me out at all. I had to have it towed to an independent shop, to get checked out, due to the dealership being booked 2 months out! I now have a car that I have only had for 1 year! With a blown transmission that I have to make payments on and can not drive!! There are no recalls, but there is a manufacturer issue, that we do not get notified about by mail or by email..? I read another complaint about this same thing, guy also making payments on a car he can not drive!!! This is ridiculous!! And heartbreaking if I can not get help with this! And you can bet the dealership will receive a less than favorable review!

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11716614 at NHTSA →
Air BagsFeb 2026 · ODI 11716512 · crashDetails +

Brakes, emergency brake, brake switchs. Backup camera turns black while backing up. And yes it’s available for inspection. Car keeps braking and jerking in the other lane by itself. Emergency brake kept coming on by itself randomly. Also I almost hit someone when my back up camera went black. Yes the problem have been confirmed by a dealer or independent service center. Yes it have been inspected manufactures police and insurance representatives. Yes ever single light came on. Advanctrac light. Brake light, emergency break light, abs light and traction control light and tpms and airbags light.

Reported
Feb 2026
Incident date
Oct 2018
Mileage
Not provided
Outcome flags
Crash
Open ODI 11716512 at NHTSA →
Unknown Or OtherJan 2026 · ODI 11713236Details +

My rear reverse camera has not been working properly. Sometimes the screen is completely black, sometimes the screen has lines in it , sometimes the camera acts like it is moving. It is very disturbing and dangerous. This is not weather related because it happens when it's sunny or raining. I can go a couple of days with out any issues and then randomly it has these issues. This has been going on for a while now so there isn't a particular day. This started happening early last year 2025

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11713236 at NHTSA →
EngineJan 2026 · ODI 11712803Details +

My 2015 Ford fusion 1.5 L engine has had problems since 2022. I have been adding antifreeze, changed spark plugs many times, flushed my antifreeze and the vehicle overheats and has had to be towed twice changed out thermostat, spark plugs, coil pack, two times for misfiring coolant housing with no success. Called in a complaint to Ford Motor Co. and they are unwilling to help. They said they put out a bulletin however this does not fix the problem of needing a new engine. I am stuck making payments on a car I cannot drive. My mechanic says it needs a new engine. Never realizing there was a bulletin or a coolant intrusion problem with this engine.

Reported
Jan 2026
Incident date
Dec 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11712803 at NHTSA →
Electrical SystemJan 2026 · ODI 11710082Details +

My 2015 Ford Fusion back over prevention camera system, is no longer working. I only get the black screen with error message "Camera is unavailable. Contact dealership". Which is creating a safety issue, while the vehicle is backing up. Reference Recall Number 25SA9 as many other ford products have the same issue. Many 2015 Ford models are covered under this recall. However, my fusion is not, because the recall only states 2016. My camera was troubleshot by a certified mechanic and was deemed a faulty camera by testing it with a different camera, and the system started working properly again.

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11710082 at NHTSA →
Unknown Or OtherJan 2026 · ODI 11708185Details +

Back up camera screen glitches and goes black when backing up. I have to pull forward and try reversing again to get the camera to work. When backing out of my driveway it’s an inconvenience but backing out of a parking space is a much bigger issue. Half way out of the space it will glitch distorting the picture or goes black with no picture.

Reported
Jan 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11708185 at NHTSA →
SteeringDec 2025 · ODI 11707548Details +

I have lost power steering in the vehicle. The dash is popping up Service Advance Trac and Hill assist unavailable. I was looking into sensors and rack and pinion when I seen a recall, 19S26, which was listed for 2013-2016 ford fusions and Lincolns, but the recall isn’t specific to my VIN. As of now, the dealership of course won’t fix what is an expensive repair, although it does appear that my car should be included. The information cited salt corrosion in winter as a contributor. It is now late December in Northeast Ohio.

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11707548 at NHTSA →
Electrical SystemNov 2025 · ODI 11701986Details +

Rear camera continuously malfunctions with grainy/dark image, just completely failed with message on screen “Rear camera Not Available”. This puts myself and the people and vehicles around me at risk of collision when parking or reversing out of a parking space. This problem is common among many Ford Fusion owners.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11701986 at NHTSA →
Unknown Or OtherNov 2025 · ODI 11701624Details +

The problem is the rear backup camera and I know Ford has recently issued recalls for certain models due to the camera being broken. The problem is that this is a 2015 model fusion and is being excluded from that recall but is having the exact same problems stated. It includes the camera not working, black lines appearing across the screen, or just flickering on and off. I think Ford should expand their rear camera problem to more years because it doesn’t stop at 2016 models.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11701624 at NHTSA →
Fuel SystemNov 2025 · ODI 11701727Details +

The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and Ford Customer Satisfaction Program: 20R01, 22R01, and 25E01. The contact stated that after the vehicle was serviced, the vehicle was dropped off at the contact's residence. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The contact called the dealer, and the dealer picked up the vehicle. The contact was informed that the vehicle displayed a fuel pressure and ambient air temperature sensor issue. The vehicle was not repaired due to the cost. The vehicle was at the residence. The contact parked and stopped driving the vehicle due to the safety concern. The manufacturer was notified of the failure. The failure mileage was approximately 111,383.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11701727 at NHTSA →
Back Over PreventionNov 2025 · ODI 11701147Details +

The contact owns a 2015 Ford Fusion. The contact stated that while in reverse(R), the rearview camera image was distorted. A message "Check with Dealer" was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. In addition, the contact related the failure to an undisclosed recall for 2016 Ford Fusion vehicles specifically. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.

Reported
Nov 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11701147 at NHTSA →
Power TrainNov 2025 · ODI 11700364Details +

My transmission was serviced under the cable bushing recall - since then the main complaint is the grinding, loss of power, losing gears etc. the rear camera also fails to function over half of the time. this has been validated by fletcher car care. they said the transmission is now faulty. i have seen this issue repeated throughout the other safety reports on your website. this is an overarching issue that should've been addressed by the manufacturer. there were no warning lamps messages or symptoms of the problem prior to the failure. this car is a safety hazard and it is negligence to allow the issue to persist. the problem was reproduced by the shop, fletcher car care - Fletcher Car Care is an auto repair shop located at 38 Heritage Park Dr, Fletcher, NC 28732 - the issues i believe began when the cable bushing began changing the linkage between the shifter and transmission around march. this was when i started having issues with the rear camera - the rear camera at times is full of artifacts and interference because i believe it is in a intermediate (out of full engagement position)

Reported
Nov 2025
Incident date
Mar 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11700364 at NHTSA →
Electrical SystemNov 2025 · ODI 11699282Details +

The rear camera has worked intermittently, it goes out and comes back on. It is a huge safety risk. Mg vehicle needs to be included in the recall.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11699282 at NHTSA →
Unknown Or OtherNov 2025 · ODI 11697552Details +

Backup camera broken, works only at random times. The Dealer confirmed today it needs to be replaced. Other 2015 Ford Fusions have already been recalled for this issue. I am asking you to expand it to include his VIN.

Reported
Nov 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11697552 at NHTSA →
Electrical SystemNov 2025 · ODI 11697651Details +

the rear view camera has only worked sporadically the last few years. Ford has issued recalls for this but not for my vehicle. Dangerous backing out for my family and other drivers.

Reported
Nov 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11697651 at NHTSA →
Unknown Or OtherNov 2025 · ODI 11696984Details +

Rear View camera has distorted image or changes to a blue screen before saying camera unavailable. It is an intermittent issue that has been happening over many months. No accidents or injuries have been caused.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11696984 at NHTSA →
Unknown Or OtherNov 2025 · ODI 11696966Details +

Rear view camera reverts to a black screen when the vehicle is put in reverse. The screen indicates an error. This has been ongoing for a year. The 2016 Ford Fusion has been granted a recall on this issue - why wasn't the 2015 model included?

Reported
Nov 2025
Incident date
Dec 1969
Mileage
Not provided
Outcome flags
None reported
Open ODI 11696966 at NHTSA →
EngineOct 2025 · ODI 11696806Details +

Car began leaking coolant, overheating, smoking (white smoke) and misfiring on cylinder #3. Based on my research, this is an issue Ford knows about due to it being a defect in the design, yet I'm being told I have to pay to replace the engine. We replaced the spark plugs, coils, and nothing helped. We took it to a mechanic and were told we need an entire engine replacement and it won't be covered by Ford.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11696806 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11695985Details +

Back passenger seatbelt won't work. Mirror sensors go off randomly when no cars are around when I'm in reverse. Backup camera malfunctions and the screen turns black.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695985 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11695631Details +

Backup camera is showing a distorted/flipped image while in reverse. Nor does the parking assist work. No incidents have happened, thankfully.

Reported
Oct 2025
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695631 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11695413Details +

The backup camera only works intermittently causing blind spots. I have not had the car/camera inspected but can make it available upon request. The problem first appeared about 1 year ago.

Reported
Oct 2025
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695413 at NHTSA →
Back Over PreventionOct 2025 · ODI 11695019Details +

The contact owns a 2015 Ford Fusion. The contact stated that while reversing, the camera image was flipped and backwards, and occasionally the screen was blank. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V442000 (Back Over Prevention). The local dealer was contacted and confirmed that the VIN was not included in the recall. The contact was informed about a diagnostic test to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall on the VIN related to the failure. The failure mileage was approximately 44,000.

Reported
Oct 2025
Incident date
Jan 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695019 at NHTSA →
Electrical SystemOct 2025 · ODI 11694582Details +

I have been having issues with the vehicle where it will stall. This even happened when I was driving on the NJ turnpike, it stalled while driving and I had to pull over (thankfully I could) to restart the vehicle. It took the dealer 3 weeks to finally figure out the issue and tracked it down to a bad BCM (Body Control Module). I researched this further and found some interesting information. A significant number of 2015 Fusion owners report similar electrical glitches, with some experiencing a complete loss of power to multiple systems, including the center console, AC, and power windows. Diagnostics have identified water intrusion and corrosion in specific connectors, such as C134 near the front bumper, as a root cause, which can be resolved by cleaning and applying electric grease. However, a failing BCM itself is a common diagnosis, especially when multiple systems fail simultaneously and no other obvious cause is found. Replacing the BCM is a known solution, but it requires programming with the vehicle's specific as-built information and PATS key programming to function correctly; a new OEM BCM typically costs around $500. The BCM must be programmed using specialized diagnostic tools like Ford IDS software or equivalent, and the process includes steps like parameter reset, CEI configuration, and battery monitor sensor reset. While some owners have successfully bypassed the BCM using an external relay for specific functions like parking lights, this is a complex workaround and not a standard fix for a failing BCM. Persistent issues, especially those that recur after resets or component replacements, often point to a defective BCM, though other factors like a faulty wiring harness or a bad ground connection should also be ruled out. Given the prevalence of these problems across 2010–2019 Ford Fusions, some owners have advocated for a recall, citing safety concerns.

Reported
Oct 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694582 at NHTSA →
Power TrainOct 2025 · ODI 11694385Details +

Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration, increasing the risk of a crash. Remedy Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace both front brake flexible hoses free of charge parts and labor. Next Steps Contact your dealer for more information to schedule the free service. Safety Recalls* Front brake flexible hose replacement Recall incomplete Powertrain control module pcm reprogramming Recall incomplete Customer Satisfaction Programs** Powertrain control module pcm reprogramming Recall incomplete Note: Funding to complete the many recalls are held in processing delays by DEPARTMENT OF THE TREASURY. Thus, Powertrain control module pcm reprogramming Recall incomplete

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694385 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11694398Details +

My rear view camera has not worked properly for almost two years now, and has progressively gotten worse over that time period. It will just go out when I’m in the middle of backing out of my driveway or a parking lot. It’s out more than it is on, and has almost caused a serious accident recently in a parking lot. It is an accident waiting to happen. It’s my understanding that this is a serious Ford issue. They have yet to acknowledge it though for my model. I’ve contacted Ford and the dealer to no avail.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694398 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11693657Details +

My backup rear camera does not work more than half the time. The screen will go black or just not change at all and it will also say camera unavailable contact dealership. I have not been able to take it anywhere to get it looked at due to money issues. No warnings or anything. Just started one day in July 2025 and has kept doing it ever since.

Reported
Oct 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11693657 at NHTSA →
EngineOct 2025 · ODI 11693192Details +

I got an engine temperature warning, then I noticed the coolant reservoir was empty. I filled it back up and everything went back to normal. I was driving down the interstate when the check engine light came on. I had a few misfires and was able to make it back to a dealership, who then diagnosed the vehicle and said it coolant intrusion due to an engine block leak. Charging over $9000 in repairs

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11693192 at NHTSA →
Service BrakesSep 2025 · ODI 11690383Details +

The contact owns a 2015 Ford Fusion. The contact stated while driving 45 MPH, the RPM was elevated; however, while depressing the accelerator pedal, the vehicle failed to respond as intended. No warning light was illuminated. The vehicle was repaired under the NHTSA Campaign Number: 22V011000 (SERVICE BRAKES, HYDRAULIC); however, the recall repair failed to fix the vehicle. The contact stated that the failure had occurred after the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 100,370.

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11690383 at NHTSA →
Electrical SystemSep 2025 · ODI 11687749Details +

In November 2024 my back up camera failed. The dealership diagnosed a failed camera and installed a new one for $ 800. In July 2025 the camera failed again. It was under warranty but the dealer diagnosed the issue as a low power failure and replaced the battery for $ 600. This week the back up camera is beginning to intermittently fail with a message "see dealership for repair". I feel I may have spent $ 1400 for unnecessary repairs as the issue still exists. My Ford Fusion Hybrid is not on the list of Fords covered under the current recall.

Reported
Sep 2025
Incident date
Nov 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11687749 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(13)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Power TrainSep 2026 · 26V376000Details +

Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

Open full NHTSA recall record →
Service BrakesOct 2023 · 23V162000Details +

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

Open full NHTSA recall record →
Power TrainOct 2022 · 22V413000Details +

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Open full NHTSA recall record →
Seat BeltsDec 2019 · 19V590000Details +

Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Risk: A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.

Open full NHTSA recall record →
SteeringDec 2018 · 18V167000Details +

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

Open full NHTSA recall record →
Seat BeltsMay 2016 · 16V875000Details +

Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Risk: If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

Open full NHTSA recall record →
Power Train · 14V736000Details +

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Risk: If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

Remedy: Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

Open full NHTSA recall record →
Steering · 15V250000Details +

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

Open full NHTSA recall record →
Power Train · 18V471000Details +

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

Open full NHTSA recall record →
Power Train · 19V362000Details +

Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

Open full NHTSA recall record →
Steering · 19V632000Details +

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Open full NHTSA recall record →
Latches/Locks/Linkages · 20V177000Details +

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

Open full NHTSA recall record →
Service Brakes · 22V011000Details +

Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

Risk: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

Remedy: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

4 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Front Brake Jounce Hose Failures

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V-177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V-246, 16V-643 and 17V-210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V-177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V-177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V-177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under NHTSA TSB No. 10190990, a copy of which is available in this investigative file available at NHTSA.gov.On June 8, 2020, Ford submitted Safety Recall 20V-331 (Ford 20S30) addressing vehicles previously remedied under NHTSA Recalls 15V-246, 16V-643 and 17V-210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD

Steering Wheel Fastening Bolt Loosens

On March 12th, 2018, Ford Motor Company submitted a Defect Information Report to NHTSA describing a defect in the steering wheel fastening system of approximately 1,301,986 model year (MY) Ford Fusion and Lincoln MKZ. On March 1, 2018, Ford discovered a design change that affected the MY 2014-2018 subject vehicles. The affected population are MY 2014-2016 Fusion and MKZ with manual and power adjust steering columns and MY 2017-2018 Fusion and MKZ equipped with manual adjust steering columns only. The affected populations have steering shafts with a reduced amount of threads for the steering wheel bolt to engage. The thread length was decreased by 5mm in the affected models. Ford stated that another contributing factor was the placement of a nylon locking patch torque retention on the fastening bolt.As a result, the steering wheel bolt may not maintain torque allowing the bolt to loosen and eventually separate from the steering shaft, resulting in a loose or detached steering wheel. The two crashes and one injury noted in Ford?s Defect Information Report are from two legal claims. The first accident is a claim where the driver reported the steering wheel twisted freely on the shaft which caused the driver to lose control.An injury was alleged but no details were provided. The second claim resulted in minor damage to the driver side of the vehicle including a punctured tire. No injury was reported.Ford?s recall remedy procedure will use a bolt that is 17mm longer, providing a more robust steering column thread and torque retention patch engagement. The torque retention feature will be 13mm longer to ensure proper engagement. This investigation is closed based on Ford's recall.

Crash-test ratings

2015 Ford Fusion 4 DR AWD NHTSA source

Overall
Frontal
Side
Rollover

2015 Ford Fusion 4 DR FWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Fusion Hybrid FWD2.0L 4-cylFront-Wheel Drive433941
Fusion Energi Plug-in Hybrid2.0L 4-cylFront-Wheel Drive403638
Fusion FWD1.5L 4-cylFront-Wheel Drive253629
Fusion FWD1.5L 4-cylFront-Wheel Drive243628
Fusion FWD2.5L 4-cylFront-Wheel Drive223326
Fusion FWD2.0L 4-cylFront-Wheel Drive223326
Fusion AWD2.0L 4-cylAll-Wheel Drive223125

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare the year-by-year record

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2015 Ford Fusion: frequently asked

What does the complaint record show for the 2015 Ford Fusion?

Owners filed 1,049 NHTSA complaints about the 2015 Ford Fusion. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2015 Ford Fusion?

The most-reported problem areas are Engine (18% of complaints) and steering (17%).

How many recalls does the 2015 Ford Fusion have?

13 recalls have been issued that affect the 2015 Ford Fusion, covering components such as power train. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2015 Ford Fusion get?

The EPA rates the 2015 Ford Fusion between 25 and 41 mpg combined, depending on trim and drivetrain.