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Model-year record

2014 Ford Fusion
Image: Ford Fusion Uploaded by Magnus Manske · CC BY 2.0

2014 Ford Fusion

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

1,417

Reports to NHTSA, 2014

Safety recalls

19

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

28

EPA estimate

Known issues

Steering issues lead owner complaints (24% of 1,417 reports), followed by power train (16%).

Steering24% · 342 reports
Power Train16% · 233 reports
Electrical System9% · 127 reports
Engine9% · 125 reports
Unknown Or Other8% · 111 reports
Service Brakes6% · 91 reports
Structure5% · 71 reports
Seat Belts4% · 60 reports

+ 18 more component categories with fewer reports.

Share of all 1,417 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11330105, ODI 11283147, ODI 11232877, ODI 11075691, ODI 11072280.

Individual complaint reports(1,417)

Showing the 50 most recent reports
Service BrakesJul 2026 · ODI 11750636Details +

All brake lights are stuck on after turning the car off.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11750636 at NHTSA →
Electrical SystemJul 2026 · ODI 11749732Details +

The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11749732 at NHTSA →
Unknown Or OtherJul 2026 · ODI 11749050Details +

My backup camera is malfunctioning and Ford denied to fit it through their 15 year extended warranty on backup cameras.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11749050 at NHTSA →
Electrical SystemJun 2026 · ODI 11747537Details +

They back up camera works when it wants to

Reported
Jun 2026
Incident date
Jun 2002
Mileage
Not provided
Outcome flags
None reported
Open ODI 11747537 at NHTSA →
Unknown Or OtherMay 2026 · ODI 11741148Details +

Backup camera doesn’t work.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11741148 at NHTSA →
Back Over PreventionMay 2026 · ODI 11738980Details +

The contact owns a 2014 Ford Fusion. The contact stated that the rearview camera intermittently displayed a distorted image. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 110,000.

Reported
May 2026
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11738980 at NHTSA →
EngineMay 2026 · ODI 11737935Details +

coolant leaking into engine * sudden engine failure risk * overheating * loss of power * expensive engine replacement from known defect 2014 Ford Fusion EcoBoost is losing coolant internally into the engine. Ford dealership diagnosed coolant intrusion requiring full engine replacement costing approximately $14,000. This appears to be a known defect affecting many Ford EcoBoost vehicles. Vehicle experiences coolant loss and risk of engine failure.

Reported
May 2026
Incident date
Feb 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11737935 at NHTSA →
SteeringMay 2026 · ODI 11737072 · 3 injuriesDetails +

SUBJECT: URGENT COMPLAINT: Deceptive Practices/Misrepresentation & Services Not Rendered (Woodhouse Ford of Omaha) I. Actionable Safety Issue Summary This complaint concerns fraudulent billing and dangerous misrepresentation by Woodhouse Ford of Omaha, which claimed a vehicle's 3rd rack and pinion system was "safe" on 2/19/2026 after a known safety issue, following a previous failure. They further charged $219.22 for unrendered/improper ABS programing repairs that was not successful because the electric rack and pinion is defective on 3/5/2026 and fabricated invoice records to shift liability. II. Parties Involved •Consumer: [XXX] •Dealer/Service Provider: Woodhouse Ford of Omaha, Service Manager Jeremy Sullivan, Technician Anthony Rubio. •Financial Institution: First National Bank of Omaha (Regulated by OCC). III. Nature of the Dispute 1.Safety Hazard/Misrepresentation (2/19/2026): Service Manager Jeremy Sullivan and Tech Anthony Rubio stated the vehicle’s rack and pinion was "safe" despite a prior failure. This misrepresentation has left me with a vehicle that has had the rack and pinion fail or require replacement three times in under a year. 2.Services Not Rendered (3/5/2026): Charged $219.22 for "programming the ABS module" which was not rendered or not performed correctly. 3.Fabricated Documentation: Woodhouse Ford created fraudulent service invoices stating I diagnosed the ABS fault and declined further diagnosis. This is an attempt to evade liability for ongoing, dangerous defects. IV. Regulatory Violations & Requested Action The described actions violate consumer protection laws, including: •Dodd-Frank UDAAP (12 USC § 5536): Unfair, Deceptive, or Abusive Acts or Practices. •Fair Credit Billing Act (15 USC § 1666): Billing error/services not received. •Regulation E (12 CFR 1005.11): Procedures for resolving errors. Requested Action: Initiate an investigation into Woodhouse Ford of Omaha’s service practices and safety diagnostics. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
May 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
3 injuries
Open ODI 11737072 at NHTSA →
Unknown Or OtherApr 2026 · ODI 11734631Details +

Backup camera has been mostly inoperable for two years. The display is blurry at best, and works intermittently. Most often, the screen displays "Camera Not Available" or just goes black. Ford has issued a recall for other model years but needs to include the 2014 as we have the same issues.

Reported
Apr 2026
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11734631 at NHTSA →
StructureMar 2026 · ODI 11728194Details +

Driver side rear door handle broke off!

Reported
Mar 2026
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11728194 at NHTSA →
Unknown Or OtherMar 2026 · ODI 11727673Details +

The backup assisting camera is no longer working properly, causing a safety issue while reversing. There are recalls on this from 2015 to 2019 but not 2014 even though the same issue is happening with the 2014's.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11727673 at NHTSA →
Service BrakesMar 2026 · ODI 11727430Details +

Complaint Description: I am filing a complaint regarding a severe brake assist failure in my 2014 Ford Fusion. The vehicle has experienced a repeated loss of brake assist, resulting in a hard brake pedal and increased stopping distance. Despite multiple visits to the dealership, only the vacuum pump was replaced, and the root cause was intally never fully diagnosed. Full diagnosis is still under dealersip review at Phil Long Ford of Denver. I am concerned that this is part of a larger, incomplete brake system failure. As several brake recalls have recently been fixed inclding replacing leaking brake lines and brake lights. While there are currently known recalls on certain Ford Fusion brake systems (such as brake hoses, brake lights etc), these recalls do not appear to cover critical components such as the vacuum pump, brake booster, hard brake lines, and camshaft. These omissions leave a gap in addressing a potentially life-threatening safety risk. The dealer’s incomplete diagnostic leaves me and others exposed to a dangerous failure. I urge NHTSA to open an investigation into these brake system components to ensure that a comprehensive recall is considered. The repeated failure, despite previous repair attempts, makes it imperative that all related brake components be thoroughly examined, as this is a life safety risk. Thank you for your prompt attention to this urgent matter.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11727430 at NHTSA →
SteeringMar 2026 · ODI 11727370Details +

As I was driving,making a right turn and with out warning my steering wheel before excessively hard to control, turn. Because of the sudden wheel tightening as I was making this right turn I almost collided with a vehicle in next lane on highway. My brakes were in good standing but I had to really step down on my brakes to gain control of the steering wheel. I put in the shop and got a multi point inspection with repairs costs of over 3000 to replace steering wheel gear bolts etc in which I can't afford at this time

Reported
Mar 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11727370 at NHTSA →
Electrical SystemMar 2026 · ODI 11724885Details +

Backup camera fails to display image. The camera started failing about two years ago in 2024. I reported to Ford and to the dealership. I was informed no recall had been issued for my model year but has been issued for other model years. For the past year the camera has been completely non functional.

Reported
Mar 2026
Incident date
Mar 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11724885 at NHTSA →
SteeringMar 2026 · ODI 11723349Details +

While driving a 2014 Ford Fusion during a snowstorm, the vehicle displayed the warning message “Steering Assist Fault – Service Required.” Immediately afterward, the steering became extremely difficult to turn, requiring significantly greater effort to control the vehicle. This sudden loss of power steering assist created a serious safety risk for myself and others on the road. The vehicle was inspected by a dealership, which confirmed diagnostic codes U3000 and C200D in the Power Steering Control Module and recommended replacement of the steering gear assembly and related components. The dealer noted that my VIN was not listed as included in the relevant recalls, although many vehicles from the same model year were included in Ford recall 19S26 (NHTSA 19V632000), which addresses corrosion or breakage of electric power steering gear motor bolts and potential loss of power steering assist. No prior symptoms were noted before the warning message appeared. The failure was sudden and occurred while the vehicle was in motion. The steering gear and related components are available for inspection. Based on the dealer’s assessment and the similarity to documented recall conditions, the cause appears to be a sudden failure of the electric power steering gear assembly.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11723349 at NHTSA →
Unknown Or OtherMar 2026 · ODI 11722782Details +

My backup camera does not work periodically. It will say camera unavailable. I use my camera in conjunction with my mirrors so it is really difficult when I can’t see behind me.

Reported
Mar 2026
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722782 at NHTSA →
Back Over PreventionMar 2026 · ODI 11722701Details +

The rear view camera on my Ford Fusion has been not working. A couple months ago it was off and on when it did not work. When it was too hot the camera would not work and have an error that says to go to a dealership. I dealt with it because it was every once in a while, but now it never works. I went to my local mechanic and he did not know what was causing the problem. I saw that multiple Ford cars, including Fusions, are under recall for what appears to be the same issue I am dealing with. I think the recall should be extended to more model years since it seems to me there are more cars with the problem.

Reported
Mar 2026
Incident date
Jan 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722701 at NHTSA →
Fuel/Propulsion SystemMar 2026 · ODI 11721878Details +

There is a problem with the purge valve on the ford fusion. Car will not start after pumping gas. You have to step on the gas pedal several times and then the car will turn on. After doing research there seems to be several people with the same problem. The purge valve on the canister is getting stuck letting the fumes come in making the system run with extra fuel that’s escaping.

Reported
Mar 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11721878 at NHTSA →
Power TrainMar 2026 · ODI 11721943Details +

Transmission randomly stopped driving at highway speeds rpm spiked and no movement was in fast lane at 75 mph. Transmission is toast now in for 4-6 thousand dollars to replace also ford did the recall on the emissions reprogram a few months before this issue then tells me it needs a catalytic converter another costly repair car is unsafe. I’m thankful I was driving and not a family with kids.

Reported
Mar 2026
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11721943 at NHTSA →
Electrical SystemFeb 2026 · ODI 11719846 · fireDetails +

My 2014 Ford Fusion caught fire on January 19, 2026, while parked and stationary inside my residential garage. The vehicle could not be shifted out of park during the incident. Emergency services responded, and an official fire department report was generated. I had owned the vehicle for less than one year and performed no mechanical, electrical, or aftermarket modifications. The vehicle had undergone parking brake service at a licensed dealer prior to delivery, with no work performed after I took possession.

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
Fire
Open ODI 11719846 at NHTSA →
SteeringFeb 2026 · ODI 11719956Details +

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel remained stuck in the direction turned and failed to return to center. The contact stated that the traction control warning light was illuminated. Due to the failure, excessive force was needed to steer the vehicle while driving back to the residence. The contact’s stepson used a code reader to diagnose the vehicle and performed a reset, and the power steering assist feature returned. Upon investigation, the contact's stepson discovered NHTSA Campaign Number: 19V632000 (STEERING); however, the VIN was not included in the recall. The contact was informed that the repair was temporary and that the failure would return. The vehicle was not repaired. The contact was referred to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11719956 at NHTSA →
Electrical SystemFeb 2026 · ODI 11718950Details +

The rearview camera on my 2014 Ford Fusion has been malfunctioning for several years. When the vehicle is placed in reverse, the camera image frequently does not display, displays intermittently, or fails while already in use. When the system does activate, the image is sometimes mirrored or reversed, making it difficult or unsafe to interpret the surroundings behind the vehicle. Overall, the camera functions correctly in approximately 1 out of 10 attempts, and cannot be relied upon for safe operation. This failure is unpredictable and occurs without warning, creating a safety risk due to the inability to consistently see pedestrians, children, or obstacles behind the vehicle. The vehicle was inspected by a Ford dealership for this issue; however, no remedy was provided because the vehicle was outside the warranty period. I am aware that Ford has issued recalls and extended coverage for rearview camera failures on later model year Ford Fusion vehicles (2015 and newer) exhibiting similar symptoms. My vehicle demonstrates the same defect behavior, despite being excluded based solely on model year. Although rearview cameras were optional equipment in 2014, this vehicle was factory-equipped with a camera, and the failure constitutes a safety-related defect rather than normal wear. I am requesting that NHTSA review whether this defect affects earlier model years, including the 2014 Ford Fusion.

Reported
Feb 2026
Incident date
Feb 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11718950 at NHTSA →
Seat BeltsFeb 2026 · ODI 11718406Details +

Rear seat belt plastic clasp has broken on both sides and no longer function. Additionally, replacement parts are not available. Children are no longer able to sit in the rear seat. This issue has been reported in online forums.

Reported
Feb 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11718406 at NHTSA →
SteeringFeb 2026 · ODI 11717395Details +

Power Steering Loss (2019 - Recall 19S26): Affects 2013–2016 models. Corrosion of the steering gear motor bolts can lead to a sudden loss of electric power steering assist, making the car harder to steer. This recently happened to my vehicle, causing my wife to almost crash. Luckily she wasn’t far from home and was able to drive slowly with very difficult steering made it home safely. I took the vehicle to the local ford dealership that has described that the bolts have sheered off on my vehicle the exact thing described in this recall, but have informed me that according to my VIN this recall doesn’t apply.

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11717395 at NHTSA →
Back Over PreventionFeb 2026 · ODI 11716947Details +

the cross trafic light warning comes out as not working while i am driving on highway or any other street and the system is actually working

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11716947 at NHTSA →
Back Over PreventionFeb 2026 · ODI 11716952Details +

The contact owns a 2014 Ford Fusion. The contact stated that while in reverse(R), the rearview camera image was black or distorted. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the dealer informed the contact that the repair could not be covered because the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.

Reported
Feb 2026
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11716952 at NHTSA →
Exterior LightingFeb 2026 · ODI 11716483Details +

The vehicle slowed down on the highway and had to pull over and get off the freeway. Brake lights stayed o On. was able to drive the car at max n No more then 40 mph. A part had broken off in the brake pedal area. Not sure where. But had to unplug the brake switch so my battery would not die. With out the brake switch connected the car will not shift into gear or drive. .

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11716483 at NHTSA →
SteeringFeb 2026 · ODI 11715371Details +

The contact owns a 2014 Ford Fusion. While driving at an undisclosed speed, the steering wheel became very firm. The contact pulled over, and the messages “Steering Loss” and “Service Advancetrac” were displayed. The vehicle was taken to an independent mechanic. The contact referenced NHTSA Campaign Number: 19V632000 (STEERING); however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 107,904.

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11715371 at NHTSA →
SteeringJan 2026 · ODI 11714072Details +

One day the car was fine, next morning went to start car and was greeted by multiple failure warnings - Adaptive Cruise Control Not Available, Service AdvanceTrac, Steering Assist Fault Service Required, and Hill Start Assist Not Available. Efforts to restart without errors failed. Power Steering lost and unable to turn the wheel without great effort. Parked car and towed to dealer, Failure of Electronic Rack and Pinion Steering per the dealership at a cost of $2500 - $3000. Car Donated to Charity. Concern in submitting is a record of other recent failures of this year, make and model failing in much more dangerous situation than mine but appears that this part has reached its useful life without identification from Ford of the likelihood of failure on these older cars.

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11714072 at NHTSA →
Air BagsDec 2025 · ODI 11707744Details +

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a front driver's side seat belt and seat belt retractor failure. The contact was informed that the front driver's side seat belt retractor and seat belt needed to be replaced. The vehicle was not repaired. The contact was informed that the parts needed to be ordered. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,500.

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11707744 at NHTSA →
Electrical SystemDec 2025 · ODI 11704094Details +

My back up camera glitches out where it works one moment and then it doesn’t an I get a message says that the back up camera doesn’t work to call dealership.

Reported
Dec 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11704094 at NHTSA →
Seat BeltsDec 2025 · ODI 11703254Details +

repeat failures of recall 16S42 Ford is forcing me to handle a recall that failed after repair was done before purchasing of vehicle

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11703254 at NHTSA →
Unknown Or OtherNov 2025 · ODI 11701072Details +

The backup camera screen is black or flickers, and sometimes shows an error message like 'Camera not available.'

Reported
Nov 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11701072 at NHTSA →
SteeringNov 2025 · ODI 11700875Details +

The contact owns a 2014 Ford Fusion. The contact stated that while driving on the highway at night in the rain at approximately 40-45 MPH, the contact drove over an unavoidable puddle, and the electric power steering assist became inoperable. The advancetrac and the steering warning lights were illuminated, and the steering wheel was difficult to turn. The water eventually dried up, and the vehicle returned to normal operation. The contact stated that the failure recurred. Upon investigation, the contact related the failure to NHTSA Campaign Number: 14V514000 (Steering). The contact stated that the remedy was not adequate. The vehicle was taken to an independent mechanic who repaired the steering rack. The vehicle was taken to the local dealer, where it was reprogrammed. The vehicle was repaired. While driving at an undisclosed speed, the contact drove over another puddle of water, and the failure reoccurred. The contact was unable to dry the vehicle. The manufacturer was contacted and filed a claim on the contact's behalf. The manufacturer informed the contact that the vehicle was repaired under NHTSA Campaign Number: 14V514000 (Steering) in 2015. The failure mileage was approximately 100,000.

Reported
Nov 2025
Incident date
May 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11700875 at NHTSA →
Unknown Or OtherNov 2025 · ODI 11699036Details +

The backup camera works intermittently. Showing a black screen and telling me to see a dealer.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11699036 at NHTSA →
SteeringNov 2025 · ODI 11698846Details +

Steering Assist Fault Service required along with message Check Charging System after I tried to pull out of work parking lot and steering wheel is hard can not turn it left or right.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11698846 at NHTSA →
Unknown Or OtherNov 2025 · ODI 11698400Details +

The back up camera is intermittent or is a black screen. It also displays like a mirror image instead of what is directly behind me (right is on the left and left is on the right)

Reported
Nov 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11698400 at NHTSA →
Service BrakesOct 2025 · ODI 11696821Details +

Brake lights stay on even after turning off car. According to my research the problem is a brake pedal bumper that deteriorated. I actually found the rubber piece on the floor. Prior to finding out my brakes remained on, the red engine light turned on. I checked recalls for this problem, and there was one, but it was only valid for high humidity States. I live in California so I didn't qualify. Now, due to not knowing what the red light was about, and it being smog time, I cleared the engine light. Well, I didn't know that disqualifies my smog test because other codes were erased.now I have a car that is battery disconnect since I can't drive it due to not smog certified. All because of a rubber brake part falling off. I?called my dealer if it was covered by recall, they said no, even though there IS a recall for humid areas. I don't live in a humid area. So my case shows that it DOES NOT have to be humidity related. It's just a cheap quality part. I'm hoping this changes to include ALL areas. Thank you.

Reported
Oct 2025
Incident date
Mar 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11696821 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11696671Details +

The backup camera is not working right it's either fuzzy or it's black and sometimes it is showing on opposite direction causing me to almost have a huge accident with my children inside this is currently still happening and started over 2 months ago.

Reported
Oct 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11696671 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11695937Details +

Rear viiew camera stops working and/or goes blank when the car is put in reverse. Sometimes will also displays Back up camera not working please contact dealership.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695937 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11695530Details +

This is a report of the same issues that have been issued a recall for newer years of the same make and model, the Ford Fusion. The rear backup camera stopped working and directly impedes the safety and visibility when reversing the vehicle. An error/warning comes up to contact the dealership due to the malfunction. The 2014 was excluded from the recent recall for these same backup cameras on the 2016+ models. The recall needs to be extended to ALL years of the Ford Fusion.

Reported
Oct 2025
Incident date
Aug 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695530 at NHTSA →
Electrical SystemOct 2025 · ODI 11695381Details +

I went to start my vehicle and none of the electronic instrument panels turned off. The car started but i couldn't see anything on the panel. I turned off the car, waited for a few minutes, and turned it back on. The instrument panel and other electronic screens turned on but I had 8 different lights pop back on. I had my scan tool and pulled various codes regarding the PCM and losing connection to ABS, steering column, power steering, etc. I took it into my mechanic and they were not able to replicate the issue.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695381 at NHTSA →
Electrical SystemOct 2025 · ODI 11695382Details +

The back-up camera has been very intermittent in its operation. Most of the time, it will show up black. I pulled a code saying that there's an communication error. More recently, it has turned on but everything is inversed. When i turn right, the camera is showing it on the left-hand side of the screen.

Reported
Oct 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695382 at NHTSA →
Exterior LightingOct 2025 · ODI 11695426Details +

The contact owns a 2014 Ford Fusion. The contact stated that while the vehicle was parked and occupied, the contact’s daughter attempted to turn off the vehicle, and the brake lights remained illuminated. Additionally, while depressing the accelerator pedal, the vehicle decelerated unintentionally while driving to the residence with smoke coming from the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to be diagnosed, and it was determined that the brake switch needed to be replaced. The vehicle was then towed back to the independent mechanic, and the contact was informed that all four brakes had seized. The brakes were unlocked, and the brake switch was replaced. The contact stated that the failure had occurred twice. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000.

Reported
Oct 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695426 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11695079Details +

Rear view camera inspection recall (Campaign 25SA9/25v695) should be extended at least a few more years. My 2014 Ford Fusion Platinum is affected by the same issue.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695079 at NHTSA →
Back Over PreventionOct 2025 · ODI 11694550Details +

The contact owns a 2014 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera displayed a blank screen, or no lines, no color, and glitched while operating. A dealer was contacted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed. The dealer was contacted; however, the contact was informed that there was no recall on the VIN for the rearview camera. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.

Reported
Oct 2025
Incident date
Oct 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694550 at NHTSA →
Service BrakesOct 2025 · ODI 11694251Details +

My brakes periodically engage autonomously, including when I have cruise control on, or at home, which respectively turns off cruise control, and leaves my brakes lights on, killing my battery. It is my understanding that my year make and model have a recall for the brake sensor switch, but does not show for my VIN. My car was located in Texas satisfying the hot/ humid condition of the existing recall.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694251 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11694261Details +

Vehicle camera works intermittently. The screen will come on while in reverse however, will go BLACK. I've turned the camera off and on but the same thing happens. The camera should not function like this.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694261 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11694056Details +

The rearview camera does not display properly. The image is flipped which can cause confusion when using the camera to check for traffic. Sometimes the camera does not come on/display images when shifting into reverse. Also at night the camera is streaky so one is unable to see images in the camera. I noticed there was a recall for the rearview camera but my make/model/year was not included but I am experiencing issues with the rearview camera.

Reported
Oct 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694056 at NHTSA →
Power TrainOct 2025 · ODI 11693486Details +

Coolant intrusion from a defective engine block.

Reported
Oct 2025
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11693486 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(19)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Power TrainSep 2026 · 26V376000Details +

Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy: Dealers will update the software, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

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Service BrakesOct 2023 · 23V162000Details +

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

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Power TrainOct 2022 · 22V413000Details +

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

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Latches/Locks/LinkagesAug 2020 · 20V331000Details +

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

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SteeringDec 2018 · 18V167000Details +

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Risk: A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

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Power TrainDec 2018 · 18V169000Details +

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.

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Seat BeltsMay 2016 · 16V875000Details +

Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Risk: If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

Open full NHTSA recall record →
SeatsFeb 2014 · 14V164000Details +

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Risk: The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Remedy: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

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Air Bags · 14V597000Details +

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

Risk: The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

Open full NHTSA recall record →
Power Train · 14V736000Details +

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Risk: If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

Remedy: Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

Open full NHTSA recall record →
Latches/Locks/Linkages · 15V246000Details +

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Open full NHTSA recall record →
Steering · 15V250000Details +

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

Open full NHTSA recall record →
Engine And Engine Cooling · 17V209000Details +

Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

Risk: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

Remedy: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

Open full NHTSA recall record →
Latches/Locks/Linkages · 17V210000Details +

Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

Open full NHTSA recall record →
Power Train · 18V471000Details +

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

Open full NHTSA recall record →
Power Train · 19V362000Details +

Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

Open full NHTSA recall record →
Steering · 19V632000Details +

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Open full NHTSA recall record →
Latches/Locks/Linkages · 20V177000Details +

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

Open full NHTSA recall record →
Service Brakes · 22V011000Details +

Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

Risk: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

Remedy: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

4 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Front Brake Jounce Hose Failures

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V-177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V-246, 16V-643 and 17V-210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V-177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V-177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V-177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under NHTSA TSB No. 10190990, a copy of which is available in this investigative file available at NHTSA.gov.On June 8, 2020, Ford submitted Safety Recall 20V-331 (Ford 20S30) addressing vehicles previously remedied under NHTSA Recalls 15V-246, 16V-643 and 17V-210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD

Steering Wheel Fastening Bolt Loosens

On March 12th, 2018, Ford Motor Company submitted a Defect Information Report to NHTSA describing a defect in the steering wheel fastening system of approximately 1,301,986 model year (MY) Ford Fusion and Lincoln MKZ. On March 1, 2018, Ford discovered a design change that affected the MY 2014-2018 subject vehicles. The affected population are MY 2014-2016 Fusion and MKZ with manual and power adjust steering columns and MY 2017-2018 Fusion and MKZ equipped with manual adjust steering columns only. The affected populations have steering shafts with a reduced amount of threads for the steering wheel bolt to engage. The thread length was decreased by 5mm in the affected models. Ford stated that another contributing factor was the placement of a nylon locking patch torque retention on the fastening bolt.As a result, the steering wheel bolt may not maintain torque allowing the bolt to loosen and eventually separate from the steering shaft, resulting in a loose or detached steering wheel. The two crashes and one injury noted in Ford?s Defect Information Report are from two legal claims. The first accident is a claim where the driver reported the steering wheel twisted freely on the shaft which caused the driver to lose control.An injury was alleged but no details were provided. The second claim resulted in minor damage to the driver side of the vehicle including a punctured tire. No injury was reported.Ford?s recall remedy procedure will use a bolt that is 17mm longer, providing a more robust steering column thread and torque retention patch engagement. The torque retention feature will be 13mm longer to ensure proper engagement. This investigation is closed based on Ford's recall.

Crash-test ratings

2014 Ford Fusion 4 DR AWD NHTSA source

Overall
Frontal
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Rollover

2014 Ford Fusion 4 DR FWD NHTSA source

Overall
Frontal
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Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Fusion Hybrid FWD2.0L 4-cylFront-Wheel Drive433941
Fusion Energi Plug-in Hybrid2.0L 4-cylFront-Wheel Drive403638
Fusion FWD1.6L 4-cylFront-Wheel Drive253629
Fusion FWD1.5L 4-cylFront-Wheel Drive253629
Fusion FWD1.5L 4-cylFront-Wheel Drive233527
Fusion FWD2.5L 4-cylFront-Wheel Drive223326
Fusion FWD2.0L 4-cylFront-Wheel Drive223226
Fusion AWD2.0L 4-cylAll-Wheel Drive223125

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2014 Ford Fusion: frequently asked

What does the complaint record show for the 2014 Ford Fusion?

Owners filed 1,417 NHTSA complaints about the 2014 Ford Fusion. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2014 Ford Fusion?

The most-reported problem areas are Steering (24% of complaints) and power train (16%).

How many recalls does the 2014 Ford Fusion have?

19 recalls have been issued that affect the 2014 Ford Fusion, covering components such as power train. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2014 Ford Fusion get?

The EPA rates the 2014 Ford Fusion between 25 and 41 mpg combined, depending on trim and drivetrain.