2019 Ford Flex

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was intermittently inoperable. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

Reported

Jul 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated that while reversing at an undisclosed speed, the rearview camera was distorted and became inoperable. The failure had occurred on several occasions. No warning light was illuminated. The vehicle was not diagnosed; however, a dealer was contacted and stated that the part was not available to repair the vehicle. The vehicle was not repaired. The contact received notification of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000.

Reported

Jul 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a blank image. The vehicle was taken to the dealer to be inspected, and the contact was informed that the part to repair the vehicle was unavailable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Reported

Jul 2026

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank image. The contact received notification of NTHSA Campaign Number: 24V951000 (BACK OVER PREVENTION); and associated the failure with the recall. However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 59,995.

Reported

Jul 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse, the back-over prevention camera turned on and off, and occasionally flickered. The failure became worse, and the image was displayed upside down. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 115,554.

Reported

Jul 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Seat belt on driver's side is not coming out smoothly. It will remain locked or come out only a few inches. It takes many tries before you can put the seatbelt on. It clicks out incrementally or sometimes it goes on smoothly with no problems. Once seat belt is on the driver, it locks even when the driver isn't braking or pushing break pedal. The seatbelt may also sometimes be locked when braking and the belt will slip out a couple of clicks allowing forward movement of driver. Seatbelt malfuntion or lack of predictability is a safety issue. This problem has been happening for 3 weeks- at first I thought it was high temperature related and just quirky but it happens throught the day across cooler evenings. I have not had it inspected yet but will be taking to the dealership in the next week or so. No pervasive lights are on indicating an issue. Occasionally my airbag light will come on for a trip and go back off before next start up. It is available for inspection upon request.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated that while driving at various speeds on several occasions, the driver-side exterior B-Pillar trim partially detached, hit the driver-side window, and eventually fractured in half. The vehicle was taken to a dealer, where it was determined that the driver-side B-Pillar trim needed to be replaced; however, the vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 25V829000 (Structure); however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted into reverse(R), the rear-view camera failed to display a clear image on the screen. In addition, the contact stated that the screen was occasionally blue or displayed the message "Camera not Available". The vehicle was taken to a local dealer, where it was diagnosed; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

Reported

Jun 2026

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera displayed a black screen. The dealer was contacted and confirmed that parts for the recall repairs were not yet available. The dealer confirmed that the manufacturer was currently only providing parts for the Mustang vehicles. The manufacturer was not made aware of the issue. The failure mileage was 111,600.

Reported

Jun 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Back up camera is inverted. Its been 8 months sinse recall. Nothing from Ford. 2 Computer screen will not update,

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

My Ford Flex has an open recall to fix the rear-view camera from December 2024. The status shows "Recall Incomplete, remedy not yet available". This is now going on 18 months and it is unacceptable that they cannot fix it. It is a safety issue because my rear-view camera does not work and I am filing a complaint based on this not being resolved in a timely manner.

Reported

Jun 2026

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

REAR-VIEW CAMERA DOES NOT DISPLAY A VIDEO IMAGE, IF SO, IT IS INTERMITTENT OR HAS LOSS OF IMAGE, AND OR DISTORTED IMAGE.

Reported

Jun 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

MY VEHICLES REAR-VIEW CAMERA DISPLAYS AN INVERTED VIDEO IMAGE, INTERMITTENT OR PERSISTENT LOSS OF IMAGE, AND DISTORTED IMAGE. MY SON HAS AUTISM AND WILL RUN BEHIND OUR VEHICLE WITHOUT WARNING. HE WAS ALMOST HIT DUE TO MY CAR'S FAULTY CAMERA. I BROUGHT MY CAR TO THE DEALERSHIP WHEN IT WAS STILL UNDER WARRANTY AND BEFORE THERE WAS EVEN A RECALL AND WAS TOLD THEY DIDN'T HAVE THE PARTS TO REPAIR IT. THIS WAS 5 YEARS AGO AND THEY STILL TELL ME THE SAME THING WHEN I CALL. THIS IS UNACCEPTABLE.

Reported

Jun 2026

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Jun 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

My vehicle keeps stalling while driving down the road. The vehicle suddenly loses power and stops on the roadway. No indicator lights come on and after several times pushing the push ignition button the car will start. This has happened on several occasions.

Reported

Jun 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notification of NTHSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated the vehicle had experienced the rearview camera failure. The failure mileage was approximately 30,000.

Reported

Jun 2026

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

So. The b Pilar thing is about to fly off, it’s making a whistling noise. The back up camera doesn’t work and makes my whole panel stop working leading to not letting me control climate so it’s stuck blowing heat. I have young children so I haven’t been able to drive the car much for about two-3 months now. Ford told me they can’t do anything til they have the parts but I’m stuck with no vehicle and still paying. It’s too dangerous to drive it tho.

Reported

Jun 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated that while in reverse(R), the rearview camera displayed a distorted, blank, or upside-down image, and the camera had become inoperable. There was no warning light illuminated. The contact attempted to repair the rearview camera but was unsuccessful. The contact received the recall notification letter for NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact called the local dealer, who stated that a second notification would be sent once the recall remedy was available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and advised as the dealer. The failure mileage was approximately 68,000.

Reported

Jun 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated while driving at an undisclosed speed, the driver's side B Pillar Trim Appliques detached and fell off. The dealer ws made aware of the failre, the contact was informed that the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

Reported

Jun 2026

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

2019 Flex , Odometer reading 58,190. Coolant seen on lower part of engine along with low coolant level. Took to dealership who confirmed the water pump failed and was leaking. We were lucky it was caught early before coolant leaked into the engine, causing the engine to stop while driving and permanently damage engine. There are no warnings for this when it happens (coolant leaking into engine),we were just fortunate to notice low coolant. Because there are no coolant warnings, it can lead to catastrophic engine damage while operating vehicle.There are no guarantees that this will not happen again, only parts are under two year warranty. After research, Ford knew this was an issue with this engine when we bought it, not only on the Flex but same engine on other models, yet continued to sell them. Cost $3,391.71 to repair. Because it is over 5 year warranty no help offered, yet is under 60K miles. There are other complaints regarding this same issue yet Ford continues to not acknowledge faulty design of engine. 2) still waiting for rrecall/repair of backup camera, 3) also waiting-recall/repair for plastic pillar covers. Both of these are under a recall for over a year. NHTSA has other complaints of this from consumers.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000(BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure intermittently and a warning message informing the back up camera was inoperable had displayed. The failure mileage was 50,000.

Reported

May 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated while reversing, the rear view camera screen displayed a blue screen. In addition, the error code indicated that the rear view camera display was unavailable. The failure occurred intermittently. The dealer was made aware of the failure, and the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA Campaign Number: 24V951000 (Back Over Prevention) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, parts to do the recall repairs were not yet available. The contact stated that while in reverse(R), the rearview camera image would intermittently display either a blank or distorted image. The dealer was contacted and an appointment was made to have the recall serviced. Upon return to the dealer, the contact was informed that parts remained unavailable and that a second notice would be sent once parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 40,000.

Reported

May 2026

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-pillar trim on the passenger side windshield started to detach. The contact also stated that the trim located on the driver’s door had also detached. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part required for the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was not available.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

In October of 2025 the vehicle began to make engine noises. Within a day the vehicle stalled and shut down completely. I had my mechanic examine the car and they advise coolant had leaked into the engine cause damage. The engine had to be replaced. No warranty coverage and 4k later.

Reported

May 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

1) rear camera recall since November 2024, still no action. No rear vision on camera. 2) trim panel on driver door has flown off on highway twice, have area covered with black tape for a year now. I have heard nothing from Ford or dealer. Can't even get through to the dealer's service dept.

Reported

Apr 2026

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Along with problems from the current recalls (that still don't have remedies), our 2019 Ford Flex also has a faulty gas gauge. Not sure what component it would be considered, but even when we fill the tank up with gas, it doesn't register properly how much gas we have in the tank. It shouldn't be a guessing game as to how much gas is in the vehicle. I used to love Fords, but the combination of safety issues is concerning.

Reported

Apr 2026

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable and a message that the camera was not available was displayed. The dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

Reported

Apr 2026

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The contact stated that on several occasions while in reverse (R), the rearview camera was blank. The contact stated that the failure occurred mostly when the vehicle was being operated after sitting idle for a while. The failure was intermittent. After restarting the vehicle, the vehicle operated normally. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

Reported

Apr 2026

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, parts to do the recall repairs were not yet available. The contact stated that while reversing, the rearview camera image was blank on two occasions. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 45,000.

Reported

Apr 2026

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported

Apr 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated that while in reverse(R), the back over prevention camera displayed a blank image. The vehicle was taken to the dealer, and the dealer attempted to reset the system; however, the failure persisted. The contact then received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V732000 (Structure); however, the parts for the recall repairs were not yet available. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The vehicle was not repaired. The failure mileage was approximately 70,000.

Reported

Apr 2026

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The power steering system failed and numerous other electrical systems showed as broken as a result. The dealer service dept said: "We found corrosion on connector C1467A meaning that water is getting inside the connector somehow which caused the module to short out. The steering rack is not the failure, it is the module. However, the module is built into the steering rack. Can't replace it separately. So In order to replace the module, I have to replace the rack." This failure caused the power steering to stop working, making it extremely difficult to drive the vehicle. The repair cost over $4000.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

My rear view mirror display is inverted, constantly. Recall has not been satisfied yet.

Reported

Apr 2026

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

Rear view camera inoperative. Safety recall issued Dec of 24 and still no sign of a remedy from Ford. That makes 2 Safety recalls on my vehicle with no fix. The other 25V732 was issued Nov 25. I’ve already had 2 incidents that resulted in minor bumps and scratches in the rear due to loss of the camera. Great feature when you have it working

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated that the rearview camera was inoperable or displayed an inverted image while reversing. The contact stated that while reversing, the rearview camera was inoperable, causing the vehicle to hit another parked unoccupied vehicle on one occasion, and the vehicle hit a dumpster pole on another occasion. There was no injury sustained. The contact's vehicle was damaged, but the other vehicle was more damaged. The vehicle was taken to the dealer, where the infotainment system was replaced; however, the rearview camera failure persisted, and the rearview camera displayed a narrow view occasionally. Additionally, the contact stated that the exterior door B-pillar trim had detached and was previously replaced. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000(Structure); however, the parts to do the recall repairs were not yet available.  The dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 2,450.

Reported

Apr 2026

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

Crash

There has been a recall on this since January '25 but the view on my rearview camera on my 2019 Flex has been upside down for about FIVE years!!!!

Reported

Mar 2026

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

The power steering has stopped working. After starting the car it shows a "Steering Assist Fault" message and the steering doesn't work. Thankfully this happened when the car was stopped. My car battery is fine so this must be a failure in the Electric Power Assisted Steering (EPAS) system.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The recalled B Pillar has detached this weekend in the front of the left driver's side B pillar- it seems as it being held on by the keyless entry components. It is at approx 25 degree angle to the body of the car. As an added consequence of the redirected airflow- the driver's side door is very cold as air is getting in where it previously didn't. I scheduled with the AutoNation Amherst dealership for evaluation and repair. When I called back to move the appointment it was cancelled because I was told there is no fix/no parts. ???

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The contact stated that the rear-view camera failed intermittently, with the image appearing and disappearing, or being upside down. Occasionally, the rear-view camera displayed a blank screen. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts for the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The approximate failure mileage was 94,000.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The contact stated that prior to receiving the recall letter, the contact experienced back over prevention camera failure. The contact also received notification of NHTSA Campaign Number: 25V732000 (Structure). Before receiving the recall letter, the driver's side B-pillar cracked in half. The local dealer was notified of the failures several times and informed the contact that parts were not available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not informed of the failure. The failure mileage was approximately 35,500.

Reported

Mar 2026

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

I have a 2019 Ford Flex. In 2023 the backup camera stopped working. The screen is blue. This creates a problem when backing up, especially in store parking lots or pulling out of my garage. Unable to view what is behind the vehicle and risk of damage or injury to what is behind me. Dealer inspected and said camera needed to be replaced. We had it replaced in Nov. 2023. Recall received in January 2025. They have yet resolved the recall, and we are still waiting on a $630.00 refund.

Reported

Mar 2026

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated that the back-over prevention camera was inoperable approximately 30 percent of the time. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V732000 (Structure). The local dealer was contacted and confirmed that parts were on backorder. Another unknown local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 25,000.

Reported

Mar 2026

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

B-Pillar trim molding on passenger side fell off while going through car wash.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the windshield trim was detaching, causing water to leak into the vehicle on the driver's side. While in reverse, the back over prevention camera displayed the image of the rear of the vehicle that was upside down, or there was no image displayed. The dealer was contacted, and it was confirmed that the parts were not available for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.

Reported

Mar 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated that while reversing, the message “Camera Unavailable” was displayed. The contact stated that the screen was displayed upside down or that there was a blue screen. The vehicle was taken to the dealer, where it was diagnosed and determined with rear-view camera failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The dealer was made aware of the failure. The contact was informed that a recall was initiated; however, the part was not yet available. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part was not yet available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,286.

Reported

Mar 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V732000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera displayed the image of the rear of the vehicle upside-down. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issues. The failure mileage was approximately 40,000.

Reported

Mar 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Flex. The contact stated that the camera image was upside down and blank, and the message "Camera not Available" was displayed. The camera operated for several seconds and became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The local dealer was contacted and confirmed that parts were on backorder. The contact called another local dealer, Chuck Renze Ford of Manistique (751 E. Lakeshore Drive, Manistique, MI 49854); the vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 90,000.

Reported

Mar 2026

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Risk: An electrical arc can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.

Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027.Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.