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Model-year record

2015 Dodge Journey
Image: Wikimedia Commons contributor · See source file

2015 Dodge Journey

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

548

Reports to NHTSA, 2015

Safety recalls

6

NHTSA campaigns on record

NHTSA crash test

Not rated

Overall NCAP rating

Combined MPG

19

EPA estimate

Known issues

Electrical System issues lead owner complaints (16% of 548 reports), followed by seats (14%).

Electrical System16% · 88 reports
Seats14% · 77 reports
Power Train13% · 69 reports
Engine11% · 63 reports
Air Bags10% · 57 reports
Unknown Or Other9% · 48 reports
Steering7% · 39 reports
Service Brakes7% · 38 reports

+ 15 more component categories with fewer reports.

Share of all 548 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11354455, ODI 11112089, ODI 11058277, ODI 11720452, ODI 11551518.

Individual complaint reports(548)

Showing the 50 most recent reports
SeatsJun 2026 · ODI 11744875 · 1 injuriesDetails +

[XXX]: Driving down a city street, had not braked or slowed down when I heard a loud bang behind me and something hit me in the back of the head. My son was in the car with me and said the headrest had exploded. I had nausea and a headache for a couple of days, which indicates a slight concussion. Saw my doctor the next day and he said to let him know if it got worse, which it didn't. Took the car to my dealership where I purchased the car, Bill Luke Dodge, Phoenix, AZ and they said the headrests were added to my cars warranty, but since my warranty had expired a little over a year ago it wasn't able to be replaced free of charge. I also need to get the passenger headrest replaced before it injures a passenger. It's almost $800 to replace each headrest. I had multiple items fixed under my warranty just before it expired and feel the headrests should have been replaced also. I would have requested they be replaced if I had been notified there was a problem with them. I was driving down a mountain with sharp curves approximately 2 hours before this occurred. If I had still been in the mountains there's no doubt I would have had an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11744875 at NHTSA →
Power TrainMay 2026 · ODI 11740860Details +

The contact owns a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, an abnormal whining sound was heard coming from under the vehicle, and the Tachometer would abnormally rise while depressing the accelerator pedal. An unknown warning light illuminated. In addition, a local independent tow mechanic arrived on scene, and while attempting to shift the vehicle in Reverse, the vehicle moved forward. The vehicle was towed to a local dealer, where it remains, and was diagnosed as needing a transmission replacement. The vehicle was not repaired due to the costs. Upon further investigation, the contact related the failure to NHTSA Campaign: 16V461000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 83,000.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11740860 at NHTSA →
Power TrainMay 2026 · ODI 11740253Details +

CAN-BUS PCM system

Reported
May 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11740253 at NHTSA →
Service BrakesMar 2026 · ODI 11723387Details +

Im getting the same code (c2200) that has been recalled on other cars with my same year make and model of vehicle but yet my vehicle is not recalled and I have to pay out of pocket after spending thousands to keep this pos going already im done putting money into this peice of junk if this is how you treat your customers they should all be recalled because they all have the same issue not just the ones you pick and choose this is ridiculous if I didnt still owe so much on it I would have already traded it in for something not dodge related im done getting dodges after this they are all junk

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11723387 at NHTSA →
Electrical SystemFeb 2026 · ODI 11720452 · fireDetails +

The contact owned a 2015 Dodge Journey. The contact stated that while driving at an undisclosed speed, the interior of the vehicle was filled with smoke. No warning lights were illuminated before the failure. The vehicle was driven to the rear of a local gas station. The contact noticed the fire coming from the rear passenger side area of the vehicle. The contact and staff at the station began to extinguish the fire with fire extinguishers. The fire department arrived and extinguished the fire. A Fire report was filed. In addition, the fire inspector informed the contact that the fire was an electrical fire. No injuries were sustained. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
Fire
Open ODI 11720452 at NHTSA →
Service BrakesFeb 2026 · ODI 11720303Details +

My car is junk. I have actually put tens of thousands of dollars into this car to keep it on the road. I would get rid of it but I owe more than it’s worth. This is insane. I cannot believe that none of the recalls come up on my vin because I’ve had to pay for so many repairs that are on recall lists for this car. Help me

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11720303 at NHTSA →
SteeringJan 2026 · ODI 11711599Details +

Power steering return line ruptured in cold weather causing loss of steering.

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11711599 at NHTSA →
Air BagsJan 2026 · ODI 11710139 · crash · 3 injuriesDetails +

1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This has been reported to the police. 5.) No warnings. The air bags did not deploy during a car accident.

Reported
Jan 2026
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
Crash 3 injuries
Open ODI 11710139 at NHTSA →
Air BagsDec 2025 · ODI 11705291Details +

The airbag and seatbelt restraint systems are non-functional. The airbag warning light and seatbelt warning light are illuminated. The vehicle was sold to me by a licensed dealership, and after purchase I discovered evidence of prior crash damage that was not disclosed. Due to the disabled airbag and seatbelt systems, occupants would not be properly restrained or protected in the event of a collision, creating a serious risk of injury or death. The vehicle was purchased used, and I was not involved in the prior crash nor told about it. The exact details of the prior crash are unknown. The vehicle is available for inspection upon request. The issue has not yet been inspected by the manufacturer, police, or insurance representatives.

Reported
Dec 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11705291 at NHTSA →
Unknown Or OtherDec 2025 · ODI 11705059Details +

My abs, traction control light, and brake light are on on the dash. When I tried to use cruise control the other day it wouldn't turn off. Now it's not working at all and the brakes locked up in the rain the other day and as soon as it dried up outside the issue went away. But now the brake module under the hood seems to be leaking and my oil cooler on top of the engine.

Reported
Dec 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11705059 at NHTSA →
Power TrainNov 2025 · ODI 11699624Details +

I was driving down the freeway and my transmission started slipping and eventually lost power, had to pull over on a 80mph freeway with my 4 kids in the car after turning on my hazard lights and wait for my husband to come get us (1 hour, due to how remote We are) he was able to limp the car home, but we couldn't even get it off of the freeway because it did not have the power to get off on an off ramp... I can't even begin to explain how scary that was to have my kids in a car on the side of the freeway while semis shook the car passing us at 70+ mph.. this is a known issue but my car does not fall under the recall and it absolutely should! The transmission oil and filter has been flushed as well as tested to make sure the solenoids are in good working order.

Reported
Nov 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11699624 at NHTSA →
SeatsSep 2025 · ODI 11688412Details +

Driver side headrest deployment while parked without collision

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11688412 at NHTSA →
Power TrainSep 2025 · ODI 11688139Details +

The contact's fiancée owns a 2015 Journey Dodge. The contact stated that while his fiancée was driving approximately 30 MPH, the vehicle was jerking. The driver pulled to the side of the road, called, and notified the contact of the failure. The contact advised the driver to continue driving slowly. The driver was able to slowly drive to the residence. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed and replaced, and a filter was replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.

Reported
Sep 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11688139 at NHTSA →
SeatsSep 2025 · ODI 11687800Details +

My daughter sat inside the passenger seat while the car was parked, and the passenger headrest deployed onto the back of her head.

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11687800 at NHTSA →
EngineSep 2025 · ODI 11684349Details +

Valve rocker arms and lifters faulty due to inadequate manufacturing, and engine oil cooler/oil filter housing leaking engine oil due to poor quality materials used during manufacturing.

Reported
Sep 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11684349 at NHTSA →
Power TrainAug 2025 · ODI 11680414Details +

P0868 low pressure. current Recall needs expanded years. 2014 manufactured date is effected as well. Many things already replaced leading back to faulty pump. Viscous coupler also malfunctions in these at low milage. Flex plate fractures.

Reported
Aug 2025
Incident date
Aug 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11680414 at NHTSA →
SteeringAug 2025 · ODI 11679226Details +

I was driving to work and after about 15 minutes of driving at around 45 miles an hour my car stopped accelerating when I pushed on the gas. Shortly after that my wheel locked and the power steering went out. Once I got myself on the side of the road the car would not turn off and I had trouble putting it in park. After a few minutes I was able to turn the car off and they called a tow truck to take me to a mechanic. The tow truck driver was able to restart the car and get the car in neutral to tow it to a mechanic.

Reported
Aug 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11679226 at NHTSA →
SeatsJul 2025 · ODI 11670742Details +

The contact owns a 2015 Dodge Journey. The contact stated while driving 25 MPH, the passenger’s side headrest exploded without impact or warning. The vehicle was taken to the local dealer, where it was diagnosed and determined that the safety mechanism was erroneously tripped. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 134,000.

Reported
Jul 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11670742 at NHTSA →
Air BagsJun 2025 · ODI 11670292Details +

On Jun 26, 2025 I was driving down a residential street when I heard a loud bang - it sounded like something hit my car. I stopped, got out and looked all over the outside of my car but found nothing wrong. As I re-entered the drivers side of the car, I saw the passenger side headrest...it had exploded!!! I immediately called my brother who is an auto mechanic and he told me that the headrest is part of the airbag system. I did not know this. He said that some vehicles were recalled because of the headrests exploding for no reason. Although my car is a Dodge, it is not one currently under recall. I am afraid to drive the car for fear the drivers side headrest will also explode while I am driving, causing injury to me or my children in the backseat. The car is now parked until it can be repaired...and the cost is in excess of $1000 to replace both headrests!!!

Reported
Jun 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11670292 at NHTSA →
Unknown Or OtherJun 2025 · ODI 11669996Details +

I was driving my [XXX] daughter was sitting in the passenger seat and out of the blue the head rest just popped and hit her in the back of the head The headrest cushion is dislodge from the plastic on the back part of the headrest INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Jun 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11669996 at NHTSA →
Service BrakesJun 2025 · ODI 11669096Details +

My ABS, traction control and Emergency brake dash lights are on. When I researched the problem it did show a recall on the ABS control module and wiring harness from certain 2015 Dodge Journeys. I did take my car to a dodge dealership and they did confirm the ABS module needs to be replaced but they told me my particular VIN wasn't included in the current recall. If my car model from the same year has an active recall for the part included in the recall and it is being effective by the same problem listed in the recall how do I get my car included in that recall. I am currently still waiting for the new part to come in with the dealership to have it replaced.

Reported
Jun 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11669096 at NHTSA →
Vehicle Speed ControlJun 2025 · ODI 11664915Details +

Since purchasing this vehicle we have had catalytic converter issues that have persisted even after having the dealer "fix" the issue.we have also had ABS/Traction control module issues.this is the 2nd identical vehicle owned with the exact same problems.

Reported
Jun 2025
Incident date
Apr 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11664915 at NHTSA →
SteeringJun 2025 · ODI 11664463Details +

Was driving down freeway when steering wheel got tight and all the lights on dash started to flash and then the car shut off and wouldn't start, had to have it towed to dealership.

Reported
Jun 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11664463 at NHTSA →
Unknown Or OtherMay 2025 · ODI 11662274 · fireDetails +

We were driving down the interstate and my vehicle caught fire, there were no warnings on the dash and the vehicle was driving fine. Luckily someone pulled us over to let us know that something was getting on their windshield... Some kind of fluid... Were not sure what. After pulling over we seen fire dropping out from under the vehicle and within 5 minutes the vehicle was completely engulfed

Reported
May 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
Fire
Open ODI 11662274 at NHTSA →
SteeringMay 2025 · ODI 11658230Details +

The contact owns a 2015 Dodge Journey. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate or shift into gear. During the failure, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic dealer, who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. Previously, after starting the vehicle, the steering wheel was very difficult to turn, and fluid was present underneath the vehicle. The vehicle was driven to the local deale,r who diagnosed that the power steering fluid hose had failed, causing power steering fluid to leak from the vehicle. The power steering fluid hose was replaced, and the vehicle was repaired. The manufacturer and local dealer were not notified of the failures. The failure mileage was 95,000.

Reported
May 2025
Incident date
Nov 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11658230 at NHTSA →
Unknown Or OtherApr 2025 · ODI 11657238Details +

Thermostat hose & something with the transmission as well. Speed not doing what it’s supposed to do.

Reported
Apr 2025
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11657238 at NHTSA →
Service BrakesMar 2025 · ODI 11651630Details +

My traction control light, ABS sensor light and brake indicator dash are on. My cruise control does not work. My mechanic says that it is the ABS Control Module. There is a recall for this part, but not for my vin number. The horn fuse had to be removed because the alarm would not stop going off, even when the alarm was not set. This is also associated with the ECM.

Reported
Mar 2025
Incident date
Jan 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11651630 at NHTSA →
SeatsMar 2025 · ODI 11650346Details +

Both front headrests have deployed. Car was sitting in driveway at night, came out in the morning and headrests were open/deployed. Plastic pieces inside snapped and will not lock back together. I have found hundreds of similar issues that people had with the same model of vehicle.

Reported
Mar 2025
Incident date
Mar 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11650346 at NHTSA →
Unknown Or OtherMar 2025 · ODI 11647424Details +

About 3 months ago my check engine light and abs lights are permanently on and I barely have any drive power. I have fixed all possible issues and the lights are both still on and I don’t have much drive power while I drive.

Reported
Mar 2025
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11647424 at NHTSA →
Power TrainFeb 2025 · ODI 11642700Details +

The contact owns a 2015 Dodge Journey. The contact stated that while her husband was driving approximately 55 MPH, the check engine warning light illuminated, and the vehicle experienced a loss of automotive power and stalled. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 92,076.

Reported
Feb 2025
Incident date
Feb 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11642700 at NHTSA →
SteeringDec 2024 · ODI 11630827Details +

My traction control light, ABS sensor light and brake indicator dash are on. My cruise control does not work and sometimes the car will not start. I'm afraid to drive it. Thinking that it may turn off while driving it. My mechanic says that it is the ABS Control Module. There is a recall for this part, but not for my vin number. A number of Dodge owners I know are having this same issue.

Reported
Dec 2024
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11630827 at NHTSA →
Electrical SystemDec 2024 · ODI 11630621Details +

I am driving a 2015 Dodge Journey. Randomly, the airbag light came on, followed by loss of all electronics on the steering wheel. The horn will not work, nor any of the switches on the steering wheel. I did find that this is a common issue with Dodge Vehicles under recall 18V332000 AND 17V432000. I was told at the dealership that my specific dodge journey did not group into that recall however is experiencing those same issues. I am unsure if the airbag will even deploy in this state, coupled with the failure of the horn, this vehicle is not safe to drive.

Reported
Dec 2024
Incident date
Dec 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11630621 at NHTSA →
Power TrainDec 2024 · ODI 11630059Details +

Vehicle has oil cooler leak which plastic oil filter casing and oil cooler adapter cracked and leaked. Oil pooled up on top of engine casing channel below intake plenum and dripped down to electrical connectors that go into transmission. Engine oil heated and smoked because of heated motor and smoke goes into vehicle cabin causing oil smoke film inside with occupants. Oil mist is in the inside windshield and outside windshield along with wipers. There is a recall for this year journey 2015 this year engine 3.6 vet and transmission combination fwd 6spd ;however, the Vin number is not applying to correct the oil cooler and filter replacement under a recall. There is an upgraded part made that does not fail S44 recall; however I had to pay full price for the repair at a dealership and they replaced with the upgraded recalled part. The recall for this repair is S 44 why was not my Vin and vehicle covered under this recall number? Please Include my Vin number in this recall as well since everything is the same for S44.

Reported
Dec 2024
Incident date
Dec 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11630059 at NHTSA →
Power TrainDec 2024 · ODI 11630070Details +

Vehicle has P0740 code of which is a recall on the transmission pump. The recall is S 44 however my vin does not apply even though it’s the same make,model,year, engine and drivetrain as the recall. Please include my Vin number in the recall because the vehicle stalls/ hesitate when the gas pedal is applied and the transmission is trying to downshift when speeding up to change lanes. The situation is dangerous because the driver can lose control of the vehicle when planning to execute and not get a response from the vehicle when accelerating or changing lanes. The problem is more of a 2 to 3 second hiccup and the vehicle seems confused. Include this vehicle and my Vin number in the S 44 recall of which my dealership has stated it should’ve been included with the rest of the 2015 and 2016 caravan, dodge journey recalls. Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Reported
Dec 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11630070 at NHTSA →
Unknown Or OtherDec 2024 · ODI 11629791Details +

I only owned vehicle for 2 weeks. The Vehicle stalls while driving, unable to brake or steer. after a few seconds and a fee times trying to restart, car restarts engine light comes on and displays no codes. Light goes off after a few hours. Mechanics are unable to diagnose. Almost rear ended in middle of busy street.

Reported
Dec 2024
Incident date
Nov 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11629791 at NHTSA →
Service BrakesNov 2024 · ODI 11623470Details +

The contact owns a 2015 Dodge Journey. The contact stated that while the vehicle was parked the ABS warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS Module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.

Reported
Nov 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11623470 at NHTSA →
SeatsOct 2024 · ODI 11621369Details +

Passenger Side Head Rest deployed. Plastic Clips Broke.

Reported
Oct 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11621369 at NHTSA →
Engine And Engine CoolingSep 2024 · ODI 11615148Details +

The contact owns a 2015 Dodge Journey. The contact stated that there was an abnormally strong exhaust odor coming from the vehicle. While attempting to accelerate, the vehicle was hesitating and experiencing a loss of motive power. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the catalytic convertor had failed and needed to be repaired. While having the vehicle inspected, the vehicle received another diagnostic test and the contact was informed of the failure related to Customer Satisfaction Campaign Number: U67 with NHTSA Campaign Number: 10230438 (Engine and Engine Cooling, Unknown or Other, Power Train). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 209,000.

Reported
Sep 2024
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11615148 at NHTSA →
Air BagsSep 2024 · ODI 11613438Details +

Air bag light comes on and stays on sometimes for days. Air bag light may come on going down a gravel road with a lot of ruts and if I make a sharp left or right turn it will come on.

Reported
Sep 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11613438 at NHTSA →
EngineAug 2024 · ODI 11607546Details +

The contact owned a 2015 Dodge Journey. The contact stated that while driving at approximately 45 MPH, she observed a burning odor and the vehicle then stalled. There were no warning lights illuminated. The vehicle was coasted to the side of the road where she observed smoke and flames from the engine compartment. An unknown driver stopped and used an extinguisher to extinguish the fire but the flames grew too large. The fire department extinguished the fire. A police report was filed. There were no other damages. The vehicle was towed to a lot where it was deemed inoperable. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

Reported
Aug 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11607546 at NHTSA →
SeatsJul 2024 · ODI 11604828Details +

Driver’s headrest deployed, popped open while vehicle was turned on but in park. My safety was at risk , had I been driving not exactly sure how I would have reacted. Especially since when it deployed ( exploded open) it did so to the back of head causing blunt pain from back of head down neck. Initially thought I had been rear ended due to loud noise and force of head being pushed forward. There was no forewarning at all. Due to pain, was not able to verify with dealer of insurance agent as of yet.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11604828 at NHTSA →
WheelsJul 2024 · ODI 11604147Details +

Rear differential

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11604147 at NHTSA →
Electrical SystemJul 2024 · ODI 11599182Details +

My Vehicle stopped working all together. It only has 45 thousand miles on it. The dealer found that the ABS module shorted out and caused the whole car to loose communication. the dealer informed me that the replacement part was under review by Chrysler engineers and production has stopped so there is no replacement for this part and so i contacted Chrysler and was told that they don't have an estimated time for new part production. This issue is not only a financial concern but also a safety as my vehicle has no abs, lights and will not run and drive. I have a car that I cant even repair because of lack of part production so now I'm out financially as well with no idea on how long it will take to get repaired.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11599182 at NHTSA →
EngineJun 2024 · ODI 11595889Details +

After buying used 2015 Dodge journey driving home from work at busy rush hour traffic my car just stopped with loss of brakes and steering was nearly rear ended was so nervous by this car started since then it keeps doing it but now check engine light is on I'm going thru divorce and he is incarcerated so I don't have a ton of money dealer wants be to pay I have since researched this online and find this to be a repeated over and over again problem this is the first Dodge vehicle I've owned and will be the last I do not feel safe driving this vehicle at all and I don't feel safe with the with Dodge if they're not going to stand behind their product I see that there was problems with that they took care of before the year 2015 but not since although it's the same problem I'm sick of being taken by these large corporations that just getting bigger and bigger on their greed while I struggle and have no help with the situation my car has been sitting for 2 months now in my garage although I'm making payments on it and can't get it titled

Reported
Jun 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11595889 at NHTSA →
Electrical SystemJun 2024 · ODI 11593593Details +

ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC The light for the stability control came on and my brakes chatter feels like there's bumps on the disc .Its pulling to the right , .. Also my door locks have failed .first it started with my rear windshield wiper running with the switch off ,than my reverse lights and now the locks . The back door does not lock at all and the door locks work sometimes .The electronics on my car is failing @ 120,000 it started .Its now at 150,000 tried everything still wont work.

Reported
Jun 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11593593 at NHTSA →
Unknown Or OtherJun 2024 · ODI 11591876Details +

both of my headrest deployed without no accident. They just popped out

Reported
Jun 2024
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11591876 at NHTSA →
SteeringApr 2024 · ODI 11585478Details +

Today while driving on the highway at about 60mph my vehicle lost power causing the car to surge forward. I was unable to steer or brake for several seconds. The gauges completely dropped. It was as if someone had shut the vehicle completely off. The vehicle then restarted on its own. I was nearly rear ended by a semi and am terrified of driving this vehicle anywhere. I did a google search and came across numerous complaints of this happening. No warning lights prior to it happening or afterwards. We have had no issues with this vehicle until this point. It has approximately 90k miles on it.

Reported
Apr 2024
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11585478 at NHTSA →
EngineApr 2024 · ODI 11585490Details +

I have had my car repaired a couple of time for the same issue, and both mechanics have told me that there is a recall on my cylinder 2 engine and the manufacturer was not saying anything which is causing the check engine light to come on and codes reading the same every single time: misfire, spark plugs and gaskets which have all been replaced twice in the 5 years of owning this car. The dealership won't help, if there is a recall or issue with my vehicles I need to know so I can transport my family and I safely back and forth. I see a lot of people complain about the same exact problem I'm facing currently. I'm probably out of about $5k maybe more.

Reported
Apr 2024
Incident date
Mar 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11585490 at NHTSA →
Power TrainApr 2024 · ODI 11585317Details +

The contact owns a 2015 Dodge Journey. The contact stated that while attempting to reverse at slow speeds in a parking area, the vehicle lost motive power. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN and the model year was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 72,000.

Reported
Apr 2024
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11585317 at NHTSA →
Unknown Or OtherApr 2024 · ODI 11584704Details +

I keep getting a navigation map update warning. When i try to update the map data i am told by dodge that the map updates are no longer available. I expect to pay for the updates and the fact that they are not available is causing issues. When currently using the nav system i have found that road exists that are supposed to be on the left road side have changed to the right. This caused sudden lane changes and has the potential of causing accidents, As stated I expect to pay for the updates and not have them available is a safety issue

Reported
Apr 2024
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11584704 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(6)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Air BagsJul 2017 · 17V432000Details +

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

Open full NHTSA recall record →
SteeringJun 2016 · 16V273000Details +

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Open full NHTSA recall record →
Engine And Engine CoolingJul 2015 · 15V431000Details +

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

Open full NHTSA recall record →
EquipmentJul 2014 · 14V711000Details +

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."

Risk: With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.

Open full NHTSA recall record →
Electronic Stability Control (ESC) · 15V675000Details +

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

Risk: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.

Open full NHTSA recall record →
Electrical System · 18V332000Details +

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

3 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Stall from Crankshaft\Camshaft Failure

On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehicles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles.  Following the receipt of recall 16V-907, the Office of Defects Investigation (ODI) received 127 vehicle owner’s questionnaires (VOQ), in which consumers allege experiencing crankshaft or camshaft failures on similar vehicles not included in the recall.  On July 22, 2022, this Recall Query was opened to further assess the scope, frequency, and safety consequences of the alleged defect described in the recall. During this investigation, ODI sent two information request (IR) letters to FCA.  The first letter was sent on August 15, 2022, and the second on July 12, 2024.  Responses to these IR letters, that included manufacturer claim data related to the alleged defect, were received on September 26, 2022, and September 6, 2024, respectively. Analysis of ODI and FCA claim data identified two failure modes relating to intermittent crankshaft and camshaft sensor loss of signal.  The first failure mode involves a faulty crankshaft or camshaft electrical connector, as identified in recall 16V-907. The second failure mode involves a faulty crankshaft and/or camshaft position sensor.  Both failure modes exhibit intermittent operation of the crankshaft and/or camshaft position sensor that can result in a malfunction indicator lamp (MIL), engine stall while driving, or a no start condition. For the first failure mode, the claim data indicates that the majority of failures resulted in a LOMP and occurred on vehicles covered by recall 16V-907. For the second failure mode, the claim data indicates that the majority of failures resulted in a MIL or no start condition and occurred on vehicles manufactured prior to the vehicles covered by recall 16V-907. VOQ and claim data submitted to NHTSA, involving vehicles built outside the scope of recall 16V-907, commonly do not describe a LOMP.  These claims typically describe experiencing symptoms such as a MIL, Diagnostic Trouble Code (DTC) associated with crank/camshaft position sensor, and subsequent visits to a dealership. A substantially smaller percentage of the complaints allege an actual LOMP ( During production, FCA implemented multiple corrective actions to address the camshaft/camshaft sensor signal issue. The last of which was a software update that occurred in February 2016 and based on the claim data, addressed the crankshaft and/or camshaft position sensor issues that were leading to MIL or no start.  For vehicles built prior to the software update, the sensor failures were normally covered under warranty. FCA’s assessment of the alleged defect is that the subject vehicles (not included in recall 16V-907) are not typically experiencing a LOMP when they have trouble with their crankshaft and/or camshaft position sensor and for that reason it does not represent a safety defect.  FCA states consumers experience multiple warning signs including MIL illumination, drive quality changes, or no start conditions when a crankshaft and/or camshaft position sensor is failing. Based on ODI's analysis of the failure modes, the failure mode for vehicles not included in recall 16V-907 is unlikely to result in LOMP. The data indicates that vehicles not included in the recall experience LOMP at much lower rates than the recalled population.  In addition, ODI is not aware of any related vehicle crashes or injuries in that time.  Given these facts, a safety-related defect trend has not been identified at this time.  Accordingly, this investigation is closed without action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Crash-test ratings

2015 Dodge Journey SUV AWD NHTSA source

Overall
Not rated
Frontal
Side
Not rated
Rollover

2015 Dodge Journey SUV FWD NHTSA source

Overall
Not rated
Frontal
Side
Not rated
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Journey FWD2.4L 4-cylFront-Wheel Drive192521
Journey FWD3.6L 6-cylFront-Wheel Drive172519
Journey AWD3.6L 6-cylAll-Wheel Drive162419

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2015 Dodge Journey: frequently asked

What does the complaint record show for the 2015 Dodge Journey?

Owners filed 548 NHTSA complaints about the 2015 Dodge Journey. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2015 Dodge Journey?

The most-reported problem areas are Electrical System (16% of complaints) and seats (14%).

How many recalls does the 2015 Dodge Journey have?

6 recalls have been issued that affect the 2015 Dodge Journey, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2015 Dodge Journey get?

The EPA rates the 2015 Dodge Journey between 19 and 21 mpg combined, depending on trim and drivetrain.