Model-year record

2010 Dodge Journey
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
1,084
Reports to NHTSA, 2010
Safety recalls
3
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
19
EPA estimate
Known issues
Electrical System issues lead owner complaints (56% of 1,084 reports), followed by service brakes (9%).
+ 15 more component categories with fewer reports.
Share of all 1,084 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11695022, ODI 11241535, ODI 10554818, ODI 10403679, ODI 11097604.
Individual complaint reports(1,084)
Showing the 50 most recent reportsUnknown Or OtherJul 2026 · ODI 11749246 · 1 injuriesDetails +Close −
I was backing out of the driveway. Pulled forward to a two-way stop and my driver side headrest exploded and shot my head forward and I almost went in a two-way traffic. Now I have whiplash
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- 1 injuries
Electrical SystemJun 2026 · ODI 11744916Details +Close −
Car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections I have small children and it's dangerous and several mechanic cant figure it out. Replaced batteries starters and issue continues
- Reported
- Jun 2026
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2026 · ODI 11732518Details +Close −
This situation is occurring more and more often with this vehicle. The vehicle will be in drive, moving, and in the middle of a road or highway just shutdown completely. It happened 4 times 2 weeks ago. Brought to a auto mechanic and nothing could be discovered to be malfunctioning.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMar 2026 · ODI 11727297Details +Close −
My horn started to honk on its own the front windshield wipers will not stop and the turn signals does not work anymore I was told the clock spring needs replaced there is a recall on google but now showing with my vehicle
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJan 2026 · ODI 11714702Details +Close −
The ignition fob messed up on me and won’t start the key fobs not reading it shuts off
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2026 · ODI 11712439Details +Close −
The contact owns a 2010 Dodge Journey. The contact stated that the horn engaged unintendedly while driving. The contact stated that the failure persisted even while the vehicle was parked and turned off. The vehicle was taken to AAA several times, and the battery and the battery terminals were replaced; however, the failure persisted. The vehicle was taken to the dealer to be diagnosed. The failure mileage was approximately 200,000.
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2025 · ODI 11695022 · crashDetails +Close −
vehicle repeatedly fails to start because of ignition system defect I have to wiggle or finesse the key fob in the ignition slot to get the car to start. The problem has happened many times. The first time I crashed into my shed I was so scared. and now the vehicle will not start at all leaving me in my family straight on the roadside I am aware of existing recall RO3 for the ignition switch wind module on this model year my vehicle either was not repaired or still exhibiting the same defect after prior service. This is a safety issue because it leaves driver stranded unexpectedly and may also cause the ignition to shut off while driving I request an HSTSA investigate further or ensure the manufacturer repair repairs this issue under recall.
- Reported
- Oct 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- Crash
Air BagsSep 2025 · ODI 11687796Details +Close −
Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, causing my driver to temporarily lose control of the vehicle.
- Reported
- Sep 2025
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsAug 2025 · ODI 11684112Details +Close −
I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. Googling online I saw that this is a common issue with dodge, jeep, and Chrysler cars. I am now worried my driver side active headrest restraint system could go off while I am driving and cause an accident, as the passenger one definitely flew forward fast when it snapped.
- Reported
- Aug 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2025 · ODI 11668926Details +Close −
It all started with no starts and had starter replaced and then charging problem had new battery and alternator replaced . Then driving to work all the dashboard lights lit up like a Christmas tree and died a couple of times once in the middle of the road . Even when the car was in park and key out of the ignition the lights on dashboard would light up , like the car never totally shut off?Replaced ecm afterwards thinking that was the problem but wasn’t the case (I still have the original ecm unit ) and still there was a battery drain , driving it and the lights lit up the dashboard and stalled out . You can here a buzzing sound after the car if off and key is removed ?
- Reported
- Jun 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2025 · ODI 11664129Details +Close −
Since buying my car, it has completely shut off while driving down the street 3 times with the key still in the run/on position. When it has done this I've lost power steering, power braking and complete power loss. The 3rd time this happened while I was taking my children to school and almost caused us to crash so I called a local locksmith, because I thought it was my key because the remote functions (lock, unlock, panic, and remote start) had stopped working also, paid for a new key and programming, only to find out it wasn't just the key, it was also the wireless ignition node module was defective too so I had to have it replaced and programmed as well. The locksmith asked my permission to disassemble the WIN module to inspect it for the cause of the problem and he said that there was a bad contact point inside that was breaking connection and causing the shutdown. I had to pay $1000.00 for these parts and service and I no longer have access to the module that was originally in my car since he took it apart. Thank God I managed to avoid any accidents when these incidents happened. The first time was in March of 2025
- Reported
- May 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJan 2025 · ODI 11635339Details +Close −
The contact owns a 2010 Dodge Journey. The contact sated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact made a left turn and the brakes seized. The contact stated that the ECS, engine check, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken to several independent mechanics where it was determined that the brake hose was leaking, and an unknown hose had detached. The vehicle was repaired for the most recent failure. The remained at the residence and had not been driven since. The manufacturer was made aware of the failure. The failure mileage was unknown.
- Reported
- Jan 2025
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringDec 2024 · ODI 11631858Details +Close −
I went to go start my vehicle to commute home from work and had no power steering. I did some research and saw that my vehicle model from 2007-2016 was recalled for this issue
- Reported
- Dec 2024
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsOct 2024 · ODI 11621351Details +Close −
My active headrests on the front seats have suddenly sprung, i.e. they have opened up. The car was parked in my yard, no other vehicles around, no accident/fender bender. I went out one day and the headrests were both opened up. This is a known problem for Dodge (at the time it happened, I researched) and they did extend the warranty for ten years; however, my vehicle is a 2010 so past that extended warranty. This is an expensive fix. I am a senior on a fixed income and wonder if there is any way to remedy this problem?
- Reported
- Oct 2024
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemAug 2024 · ODI 11606577Details +Close −
The contact owns a 2010 Dodge Journey. The contact stated that while the vehicle was parked, the horn inadvertently honked. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
- Reported
- Aug 2024
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJul 2024 · ODI 11602939Details +Close −
1. Driver headrest was broken while car was in driveway. I found the headrest broken and then reported to nhtsa. org after reading some Dodge forums
- Reported
- Jul 2024
- Incident date
- Jul 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2024 · ODI 11601593Details +Close −
I have been stranded in this vehicle to many times to count. Mostly I had to get a jump to get it back home or keep it running until I returned home. Within the last 30 days I have installed a new alternator and starter. Walmart has installed 4 new batteries due to it being under warranty. So as of today I can't start my car. All the interior lights come on and radio but won't turn over. I tried to get a jump 3 times but still nothing. I am disabled and can't get on public transportation or barely walk up stairs. I'm at zero income and awaiting approval from SSI. So I need someone to assist with this nightmare please. I honestly don't know what else to do
- Reported
- Jul 2024
- Incident date
- Jan 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2024 · ODI 11587780Details +Close −
Fuse box is going bad. Rear windows, front mirrors don’t let up or down. 12V doesn’t work. Horn went out. Automatic key lock doesn’t work. Fuse will completely go out soon.
- Reported
- May 2024
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2024 · ODI 11584626Details +Close −
COMPONENT malfunction: ABS control module (module is part of the Electronic Stability Program and Traction Control System). Available for inspection: Upon Request. Safety risk: Random locking of front abs system at speeds of 20mph or less (GREAT concern for event happening at a greater speed ). Vehicle Manufacturer: admits known risk and problem w/ the Abs control module and traction control system and is researching problem-matic modules, but will they not issue a recall. part is not available . Warning lamps were after the first event (3-13-24): ESP and Traction control. videos are difficult to catch do to the random nature of the problem.
- Reported
- Apr 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2024 · ODI 11571254Details +Close −
Unknown. This vehicle is great if it would stay running. I drive it about 15 min than it just shuts off and won't restart until it cools down . I've had it checked and replaced camshaft and crankshaft and the throttle potionsensor and it continues to shut off while driving. It's very irritating it could cause a accident and also leave someone stranded. No codes pop up anymore but it still has that problem
- Reported
- Feb 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2024 · ODI 11569937Details +Close −
horn goes off periodically, even after changing the fuels.
- Reported
- Feb 2024
- Incident date
- Jan 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2024 · ODI 11569948Details +Close −
Park / Natural switch, from my understanding there is no recall, but I have had some close encounter driving and my car just shuts off, I was told its the park/neutral switch., have to throw it in park foot on the brake try to put it in neutral and throw it back into park and start he engine. ugh.
- Reported
- Feb 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2024 · ODI 11567057Details +Close −
The contact owns a 2010 Dodge Journey. The contact stated while driving at an undisclosed speed, the steering was inoperable. The contact stated that while parking the vehicle, the steering failed to function as intended. The contact stated that the steering wheel was difficult to turn. Additionally, the contact stated that while at a stop light, the vehicle lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The contact stated that the failures had been intermittent for the past two years. The vehicle was towed to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.
- Reported
- Jan 2024
- Incident date
- Feb 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2023 · ODI 11560371Details +Close −
The vehicle is available for inspection upon request. I (and several other owners of a Dodge Journey vehicle) have noticed the horn sounding randomly. Myself and others with the same complaint believe it to be a faulty/failing Horn Contact Switch, located in the steering wheel. (I believe it is MOPAR part # 5189428AC ) The safety concern is that horn sounds randomly. When this happens while stopped at red lights, motorists in front of me tend to rapidly accelerate into cross traffic. I believe the safety concern is self explanatory. As it is a random occurrence, it has not been confirmed by a dealership. (Though there are countless videos posted to YouTube as well as complaints posted to message boards.) There are no warning lamps or indications that a connection is faulty/failing. According to my research, this has been an ongoing issue for Dodge Journey owners for several years.
- Reported
- Dec 2023
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2023 · ODI 11560387Details +Close −
Horn randomly blows while driving and while parked with engine off. Only solution is to remove fuses to disable horn. No way to blow horn now to alert other drivers of a dangerous situation.
- Reported
- Dec 2023
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2023 · ODI 11559352Details +Close −
Horn honks randomly will driving or turned off/parked. Windows go up/down on their own. Locks/unlocks. wipers turn on/off. Emergency flashers turn on/blink all on their own. Appears to be an issue with security system. Replaced TIPM and still having issues with all of the above. My truck is dead every day, replaced battery twice & crack shaft sensor, still having issues. There is a ticking noise and sounds like my truck is trying to turn itself on without the key in the ignition. Airbag light will not go off. This vehicle is 13 years old and Dodge needs to do a recall for all the issues people are reporting.
- Reported
- Dec 2023
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherOct 2023 · ODI 11551063Details +Close −
I bought this used from Rainbow Motor Sales. Ever since I have had trouble with the heating system. I have replaced the heater core. I have had this flushed also. Last winter only the driver side had heat. So far this fall it will blow nothing but cold air.
- Reported
- Oct 2023
- Incident date
- Oct 2018
- Mileage
- Not provided
- Outcome flags
- None reported
EngineOct 2023 · ODI 11548448Details +Close −
The contact owns a 2010 Dodge Journey. The contact stated that when he started the vehicle, the speed odometer was flickering. The contact stated that the interior of the vehicle had an unusual burning odor. The contact stated that he drove the vehicle to a safe spot and opened the hood of the vehicle. The contact stated that when he opened the hood some parts in the engine were melted. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
- Reported
- Oct 2023
- Incident date
- Oct 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2023 · ODI 11546239Details +Close −
Car constantly does not start. I have had to have it towed multiple times after driving places because it just decides to not start. The starter cranks but does not start. Then out of the blue it starts again and will start every day for weeks and then not start again. This started happening this past year and now this past two months got worse where it won't turn back on at all for days on end. I had to take it to a mechanic the second I was lucky enough it decided to start. New starter and new battery did not fix. Mechanic believes computer is bad. It is a security issue. Registering my car as incorrect vin number to car.
- Reported
- Sep 2023
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJul 2023 · ODI 11533822Details +Close −
Headrest busted open and hit my passenger
- Reported
- Jul 2023
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2023 · ODI 11532022Details +Close −
Horn randomly sounds which has nearly caused accidents. The only way to stop it is to remove fuses. This is a common issue with the horn pad wearing.
- Reported
- Jul 2023
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2023 · ODI 11521288Details +Close −
Brake system has ongoing and continuous defects, malfunctions and failure. I have had calipers fall off and pr stick causing the wheel to overheat and melt the tire rim. Replaced all that. Brakes never seem strong enough to properly stop this vehicle safely. Brake lights stay off and on light a Christmas tree. Had several inspections for code errors. Replace entire system in January of 2023. $1,800. Less than 500 miles later, another caliper sticks, then snaps causing entire break assembly to move, damaging yet another wheel rim. I love this vehicle. The room, style. But it's not safe. I've almost caused an accident on the road 3 times due to this useless brake system. This last incident put me in a ditch. It's still in the mechanics shoo. Severe wheel damage this time.
- Reported
- May 2023
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMay 2023 · ODI 11520602Details +Close −
Follow-up with the article in regards to a possible electrical problems in older Dodge Journey after a woman was trapped and died when her SUV caught fire in December. Issues reported warning lights started flashing, windshield wipers came on, the horn started honking, windows wouldn't go down and the doors wouldn't unlock. Those are of the TIPM that have been reported for years and nothing has been done. I have personal experienced everything that others witnessed with 2009 except for I have not had a fire yet, I have been stuck in my vehicle for times due to window won't go down and doors will not unlock. Horn , lights, wipers, continue to go off I have to pull fuses out all the time just so not to disturb the neighbors as it happens at all hours not just when driving it. It caused a brand new battery to swell up that was caught by a mechanic, the TIPM has been changed 2 times now and still have issues along with the battery was replaced 3 times so far and maybe this is why I have not had a fire because I continue to get a new one. This has been happening for
- Reported
- May 2023
- Incident date
- Aug 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2023 · ODI 11520649Details +Close −
The contact called on behalf of his mother-in-law who owns a 2010 Dodge Journey. The contact stated that the vehicle was displaying erroneous electrical functions. The contact stated that the windows would roll up and down, the windshield wipers would suddenly activate, the exterior lights would illuminate, the doors would lock and unlock, and the horn would sound. The vehicle also suddenly stalled while driving at various speeds and while also while idling. The failure was intermittent. The vehicle was taken to the dealer who replaced the key fob however, the failure persisted. The dealer was contacted and offered to change the fuse box; however, the repair was not performed. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,199.
- Reported
- May 2023
- Incident date
- May 2021
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2023 · ODI 11519928 · fireDetails +Close −
While driving my engine caught on fire. My safety was put at risk because I had to pull over and get out the car. Flames started coming from the hood of the car. I just dropped my newborn baby off 10 minutes prior and was around the corner from picking up my other child. I had to call 911 and wait for the fire department to come. I tried to put it out myself but the fire was too great and I was afraid it would explode. My check engine light was on but I was told it was for an old misfire. I haven’t not had any issues with my vehicle, I drive it to work everyday. Vehicle has not been inspected by insurance as I do not currently have active insurance on vehicle. Chrysler customer service states because vehicle is 13 years old they are not liable. No dodge dealership will look at vehicle because it will be difficult to find issue alas the vehicle is totaled. There is a recall R32 starting in 2011 for this model. My engine although made in 2010 is the same engine in the recall. 2.4 liter 4 cylinder.
- Reported
- May 2023
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- Fire
SuspensionApr 2023 · ODI 11515900Details +Close −
The airbag light came on intermittently but now has stayed permanently. The suspension of the car become almost uncontrollably bouncy with the slightest dip or hump on the road. The bouncing continues for a couple miles and at times does make steering difficult. The tires are 4 months old and the car has been serviced at regular intervals.
- Reported
- Apr 2023
- Incident date
- Apr 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Forward Collision AvoidanceFeb 2023 · ODI 11509593Details +Close −
The contact owns a 2010 Dodge Journey. The contact stated while driving 65 MPH with the cruise control activated, the vehicle independently accelerated. The contact attempted to deactivate the cruise control feature however, the vehicle failed to respond. The contact depressed the brake pedal and the vehicle slowed down and the contact was able to pull over to the side of the roadway and turned off the vehicle. The vehicle was restarted and operated as designed. The vehicle was taken to the dealer and the dealer stated that no failure was found. The vehicle was also taken to an independent mechanic however, the independent mechanic found no failure. The manufacturer was not contacted. The failure mileage was 10,000.
- Reported
- Feb 2023
- Incident date
- Feb 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherOct 2022 · ODI 11491388Details +Close −
No heat in the front but somewhat heat in the rear back seats have change a lot of things to try to fix but still no heat for the front or second row only the 3rd row
- Reported
- Oct 2022
- Incident date
- Sep 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherAug 2022 · ODI 11481635Details +Close −
When starting the auto can't put it in reverse or drive. Sometimes can't start car unless I put the key in alternator and place in neutral.
- Reported
- Aug 2022
- Incident date
- Dec 2021
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsAug 2022 · ODI 11478036 · 1 injuriesDetails +Close −
My significant other and I were driving to cedar point with our kids and I was in the passenger seat. The headrest literally shoved my head forward. No accidents or anything. It just happened out of no where! This is very dangerous and considering it went off what if it was the driver seat and I was driving! This could have caused an accident.
- Reported
- Aug 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- 1 injuries
Electrical SystemJul 2022 · ODI 11476379Details +Close −
The contact owns a 2010 Dodge Journey. The contact stated that the horn would engage independently while the vehicle was turned off and parked in the garage. The contact stated that she would disconnect the horn fuse per the Owner’s Manual. However, the failure would reoccur whenever the fuse was reconnected. The contact stated that the failure was draining the battery and the battery was replaced several times. Additionally, the contact stated that the vehicle lost motive power and shut off while driving on three different occasions. There was no warning light illuminated. The contact veered to the side of the road and jumpstarted the vehicle with assistance. The contact stated that the failure reoccurred increasingly and the vehicle failed to restart after several attempts. The vehicle was towed to the dealer where the Totally Integrated Power Module (TIPM) module was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
- Reported
- Jul 2022
- Incident date
- Jul 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2022 · ODI 11466337Details +Close −
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to turn off even after removing the ignition key. There was no warning light illuminated. The contact stated that occasionally the vehicle would shut off while driving at various speeds without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The failure mileage was 193,410.
- Reported
- May 2022
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2022 · ODI 11464990Details +Close −
Too many electrical problems, the key fob, the ignition won't start until several tries I've had a new starter put in but constantly told it's the electrical component, the car shift gears on its own, told again it's the tcm module electrical problems, the batter dies within a year of getting a new one. Abs system problems, crank shaft system problems, the horn beeps on its own, it's so bad I have to remove chip at night so my neighbors don't complain..once again told by everyone that it's an electrical programing problem that I have to go to Dodge dealer to fix..I don't understand he how come I have to spend so much money for them to keep fixing electric problems. It's worse after a big down pour of rain..it seems everything shorts out... Have to wash it 2 days after it rain to drive my car.
- Reported
- May 2022
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2022 · ODI 11460218Details +Close −
There is a lighting bolt that repeatedly pops up on dashboard and the car cuts off immediately in mid drive !! I have been to the dealership spent $3200 plus and it just keeps coming back on . Also all the lights flicker on and off while driving or when you hit the turning signals this is ridiculous!! It’s 2022, these issues should had been recalled !!! This is horrible and unsafe especially when driving with children!
- Reported
- Apr 2022
- Incident date
- Sep 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2022 · ODI 11449043Details +Close −
UNKNOWN but airbag light will not go off and everything possible has been looked at and was told that with the light on on the dash, the airbag will not deploy.
- Reported
- Jan 2022
- Incident date
- Nov 2021
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJan 2022 · ODI 11448435Details +Close −
Powering steering went out again for the 4th time. Had to have car towed to repair shop again 1/21/22. Will upload 4th receipt when repair is done.
- Reported
- Jan 2022
- Incident date
- Jan 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2021 · ODI 11445685Details +Close −
When I go to start ITIT's sometimes shut itself off or just doesn't wanna start all the way And the killing mission seem to be loose I can wiggle it around power in then we'll around and get nothing at all Ignition seems to we have an issues and sometimes when I have started and I'm driving it all of sudden cuts off and dies just turns off just out of no where While I'm driving
- Reported
- Dec 2021
- Incident date
- Jul 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainNov 2021 · ODI 11439714Details +Close −
The contact owns a 2010 Dodge Journey. The contact stated that while driving at various speeds, the throttle warning light would flash on the instrument panel as the vehicle would either stall or go into limp mode. The contact also stated that the vehicle would fail to start up after multiple attempts without warning. The contact had taken the vehicle to an independent mechanic where the ECU, suspension, and several various electrical components were replaced; however, the failure persisted. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.
- Reported
- Nov 2021
- Incident date
- Aug 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemNov 2021 · ODI 11439576Details +Close −
WE PURCHASED OUR 2010 DODGE JOURNEY FROM AN AUCTION. RIGHT AWAY THERE WERE ALL SORTS OF ELECTRONIC ISSUES WITH VARIOUS BELLS & WHISTLES. MOST OF THESE WERE SOLVED ONCE WE PURCHASED A NEW FOB & HAD IT PROGRAMMED. HOWEVER, MOST IMPORTANTLY, THE HORN WILL BLOW WITHOUT TOUCHING THE STEERING WHEEL. IT WILL BLOW WHILE THE VEHICLE IS RUNNING AND WHEN THE VEHICLE IS OFF, DOES NOT MATTER. MY HUSBAND HAD TO DISCONNECT THE HORN UNDER THE HOOD IN ORDER TO GET IT TO STOP. WE HAVE TAKEN IT TO AN INDEPENDENT SERVICE CENTER AND THE MECHANIC COULD NOT FIND WHY THE HORN WILL NOT STOP BLOWING. I DISCUSSED THIS ISSUE WITH THE DEALERSHIP AND THEY INDICATED THE VEHICLE NEEDS AN UPDATE, HOWEVER, AFTER MUCH RESEARCHING ON THE WEB MANY MANY PEOPLE HAVE HAD THE UPDATE COMPLETED AT THE DEALERSHIP AND THE HORN ISSUES STARTED AGAIN 2 WEEKS LATER, MANY MUCH SOONER. OUR VEHICLE HAS NOT BEEN INSPECTED BY ANYONE ELSE. ALSO, THERE ARE NO WARNING LAMPS IN REGARDS TO THE HORN THAT HAVE COME ON. WE ARE LOOKING INTO HAVING A SEPARATE HORN INSTALLED ON THE VEHICLE, DUE TO THE SAFETY ISSUE. DODGE NEEDS TO HAVE A RECALL IN REGARDS TO THIS HORN ISSUE THAT COULD COST SOMEONE THEIR LIFE, IT'S QUITE UNBELIEVABLE THEY HAVE NOT DONE SO. (SEE BELOW- "Approximate date this incident occurred", OUR ISSUE IS ONGOING, WE BOUGHT THE VEHICLE ON 08-14-2021.)
- Reported
- Nov 2021
- Incident date
- Aug 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2021 · ODI 11438009Details +Close −
I just purchased a 2010 dodge journey. It has not been in an accident. This morning when getting in my car, I noticed the active headrest restraint has been deployed. I was not in an accident. The car with sitting in my driveway overnight.
- Reported
- Oct 2021
- Incident date
- Oct 2021
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(3)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
SteeringJun 2016 · 16V273000Details +Close −
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Open full NHTSA recall record →SteeringJul 2010 · 10V475000Details +Close −
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEERING PRESSURE HOSE ASSEMBLY.
Risk: LEAKED POWER STEERING FLUID ONTO HOT ENGINE COMPONENTS COULD CAUSE A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE AS NECESSARY THE POWER STEERING PRESSURE HOSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 20, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Open full NHTSA recall record →Electrical System · 14V373000Details +Close −
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
4 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Crash-test ratings
2010 Dodge Journey 4-DR. w/SAB NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Journey 2WD | 2.4L 4-cyl | Front-Wheel Drive | Automatic 4-spd | 19 | 25 | 21 |
| Journey 2WD | 3.5L 6-cyl | Front-Wheel Drive | Automatic 6-spd | 16 | 24 | 19 |
| Journey AWD | 3.5L 6-cyl | All-Wheel Drive | Automatic 6-spd | 15 | 23 | 18 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
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2010 Dodge Journey: frequently asked
What does the complaint record show for the 2010 Dodge Journey?
Owners filed 1,084 NHTSA complaints about the 2010 Dodge Journey. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2010 Dodge Journey?
The most-reported problem areas are Electrical System (56% of complaints) and service brakes (9%).
How many recalls does the 2010 Dodge Journey have?
3 recalls have been issued that affect the 2010 Dodge Journey, covering components such as steering. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2010 Dodge Journey get?
The EPA rates the 2010 Dodge Journey between 18 and 21 mpg combined, depending on trim and drivetrain.