Model-year record

2012 Dodge Journey
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
375
Reports to NHTSA, 2012
Safety recalls
6
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
20
EPA estimate
Known issues
Electrical System issues lead owner complaints (26% of 375 reports), followed by service brakes (14%).
+ 13 more component categories with fewer reports.
Share of all 375 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11569624, ODI 11024681, ODI 11011324, ODI 10659095, ODI 11648187.
Individual complaint reports(375)
Showing the 50 most recent reportsEngine And Engine CoolingJul 2026 · ODI 11747621Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the vehicle, with the check engine warning light illuminated. The contact stated that the vehicle failed to accelerate above 20 MPH while driving. The vehicle was taken to the local dealer and was diagnosed with catalytic converter failure. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 175,589.
- Reported
- Jul 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMar 2026 · ODI 11725149Details +Close −
I need antilock breaking module part number 68194693AF. The manufacturer has put it on a back order with around 1000 orders waiting. Please check why they are not issuing a recall when so many people are waiting for the same issue.
- Reported
- Mar 2026
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2026 · ODI 11718174Details +Close −
My 2012 dodge journey suddenly and violently stalled in the middle of crossing a green light. no check engine lights prior to this only thing that happened a few days before was car wouldn’t start said to press clutch and start button I have an automatic engine, and kept saying keys lefts vehicle even though keys where in the car. This was very scary because it gave me no problems before we could have been on the freeway when this happened thankfully not but this needs to be looked into.
- Reported
- Feb 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
StructureFeb 2026 · ODI 11717999Details +Close −
Error code B25AA-01 Front Passenger Door Handel- General Electrical failure is on in my car since you are investigating it thought you might know
- Reported
- Feb 2026
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2026 · ODI 11718001Details +Close −
No compression head gasket prob not running hot or water being used but cylinder test shows no compression and combustion leak detector test shows leak
- Reported
- Feb 2026
- Incident date
- Dec 1969
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingFeb 2026 · ODI 11716777 · fireDetails +Close −
The contact owned a 2012 Dodge Journey. The contact stated that upon her daughter starting the vehicle, an abnormal popping noise was emitted from the vehicle without warning. The vehicle caught fire as the contact's daughter exited the vehicle. The fire department was called to the scene of the incident, where they extinguished the fire. No injuries were reported, and a police report was not filed. A corner of the contact's home caught fire, melting the home's siding. Two other vehicles also caught fire, which melted the front ends of those vehicles. The vehicle was towed to an independent tow yard, where the vehicle was destroyed. Neither the dealer nor the manufacturer had yet been notified of the failure. Upon investigation, the contact discovered that there was a recall on the vehicle for NHTSA Campaign Number: 15V431000(Engine and Engine Cooling). The failure mileage was unknown.
- Reported
- Feb 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- Fire
Air BagsJan 2026 · ODI 11712588Details +Close −
Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in the system and and they paid her off because she no longer works there anymore they refuse to fix it and I paid extreme money for the prior inspections to this one and I also have a contract that I paid $475 to get an oil panel and engine oil cover gaskets put on it purchase the parts off of Amazon in the oil panel he purchased it I don't know why this b**** you want to f*** with me my kids are gone and that was a second opinion they also pulled my vehicle over and ran my VIN number and that is on my kids and my life and my soul the detective said I don't have alternative email
- Reported
- Jan 2026
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsAug 2025 · ODI 11680274Details +Close −
Headrest popped open and can't be closed. Unable to remove headrest to try and fix it
- Reported
- Aug 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2025 · ODI 11676986Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a dealer and the contact was informed that the ABS module needed to be replaced; however, the part was on back order. The contact stated that after severe weather, the check engine and traction control warning lights illuminated. While the vehicle was in a parking lot, the brake pedal depressed to the floorboard while the vehicle was in reverse(R). The vehicle was taken back to the dealer where a mechanic diagnosed the vehicle with a faulty ABS module and the contact was provided an estimate for the repair. Upon investigation, the contact discovered NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and linked the failure to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 150,000.
- Reported
- Jul 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
WheelsJul 2025 · ODI 11672860Details +Close −
My car is a Dodge Journey with a 4 cylinder engine, factory steel wheels and bolt-on wheel covers. The factory wheel nuts are collapsing in diameter as a result of contact with impact wrenches. Recently I had a flat tire and in efforts to remove the wheel, because the wheel nuts had collapsed in diameter, special tools were needed to remove them. Had the flat tire occurred on the highway, it would not have been possible to remove the wheel and install the spare tire, posing a severe safety problem. I have replaced the factory wheel nuts on the wheel where the flat tire occurred and expect to do so on the other wheels
- Reported
- Jul 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesApr 2025 · ODI 11656797Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated while driving 50-60 MPH, the brakes locked up and the vehicle became uncontrollable. There was an unknown orange warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000.
- Reported
- Apr 2025
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2025 · ODI 11648187Details +Close −
Component/System That Failed or Malfunctioned & Availability for Inspection I have experienced multiple safety-critical failures in my 2012 Dodge Journey, including transmission failure, catalytic converter defects, engine repairs, electrical malfunctions, and brake system issues. Pattern of Recalls Across Dodge Journey Models & Lack of Recall for My Vehicle There have been numerous recalls across multiple model years (2009-2020) for the exact same failures my vehicle is experiencing, including: Transmission failures and defects Engine problems requiring major repairs Catalytic converter and exhaust failures Brake system failures and premature caliper wear Electrical malfunctions affecting windows, wiring, and power systems Despite this clear pattern of defects in Dodge Journey models, my specific vehicle has not been recalled for these issues. Dodge/Stellantis needs to explain why these defects are not being covered under existing recalls when the same problems have been recognized in other model years. How My Safety & Others’ Safety Was Put at Risk 1. Transmission Failure & Unsafe Driving Conditions My transmission failed completely, causing high RPM revving, and loss of acceleration. My vehicle essentially stalled out on the highway. Now, the transmission requires a full rebuild costing over $5,238.64. Dodge has issued recalls for transmission defects in other Journey model years, but mine is excluded despite experiencing identical failures. 2. Engine Repairs & Performance Failures My vehicle has required major engine repairs, including: Camshaft and rocker arm replacements Ignition coil replacements Thermostat and cooling system repairs Dodge has issued engine-related recalls for other Journey models, including crankshaft/camshaft sensor failures, engine stalling, and overheating risks. My vehicle suffers from the same defects but has not been recalled. These engine issues pose a major safety hazard by increasing the risk of engine stalling, loss of power, and
- Reported
- Mar 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJan 2025 · ODI 11639519Details +Close −
Moisture in ABS module causing warning lights. My vehicle vin was not included in the 2012 dodge journey recall but I am having the same issue
- Reported
- Jan 2025
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsJan 2025 · ODI 11634681Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated upon starting the vehicle, the driver's side headrest deployed inadvertently and hit the contact's head. The contact sustained pain from the neck down to the shoulder but did not receive medical assistance. The dealer was notified of the failure and informed the contact that the failure was related to an unknown extended warranty coverage that had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
- Reported
- Jan 2025
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesNov 2024 · ODI 11624957Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated while driving 10 MPH and depressing the brake pedal, the brake pedal went to the floorboard and the vehicle failed to respond as needed. The vehicle was taken to the dealer where it was diagnosed that the ABS module was failing and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The manufacturer was not notified of the failure. The failure mileage was 99,784.
- Reported
- Nov 2024
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2024 · ODI 11619190Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated while driving at an undisclosed speed, the RPM quickly increased but the vehicle was only able to reach a maximum speed of approximately 10 MPH, prompting the contact to pull to the shoulder of the roadway where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission and observed metal shavings inside the transmission casing. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 124,000.
- Reported
- Oct 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesOct 2024 · ODI 11617767Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated that after it rained, the ABS warning light illuminated, and the speedometer gauge dropped to "0 MPH”. The contact stated that the warning lights illuminated after it rained; additionally, the Electronic Throttle Control (ETC) warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that water was entering the ABS module and the ABS module needed to be replaced. The mechanic notified the contact of NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.
- Reported
- Oct 2024
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
WheelsAug 2024 · ODI 11607037Details +Close −
Engine problems
- Reported
- Aug 2024
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionAug 2024 · ODI 11605949Details +Close −
We've owned this vehiclenot even 4 years. It had an engine recall that it was part of. It says it was repaired, however it never recieved a new engine. Now I just spent $9,000+ to replace the entire engine because of the exact issue of the recall: metal fragments in the engine. Why did I pay for this recall problem? Did dodge replace the engine during the recall? Paperwork says no, but shows it was "repaired". If it was replaced, why did I replace it again for the exact same issue? Dodge has financially ruined our family. Besides this $9k we've spent $6k on engine work before the new engine, $4,500 on transmission work (with more to come as we're currently experiencing transmission issues) and $6k + on all kinds of issues that has never occurred on any vehicles I have owned in the last 30 years. And we've spent all this in under 4 years. This is unacceptable! For an american auto maker to produce and sell vehicles like this. This is why we people buy foreign. This dodge IS NOT a well built, trustworthy and dependable car. You won't believe how many times we've had to miss school and work because the car was broken down or being repaired. Our Honda civic was 20 years old, ran better and was 100% dependable. I never had to replace the engine, do ANY transmission work or have had half the problems with my civic than I have had and currently have with this "american" car that is only 11 years old. As a 1 income family with 2 kids in college and one still in high school, this is completely devastating to us. Trying to save money and get ahead and ALL OF IT has been spent fixing this vehicle. Dodge has completely devastated our family. How can an American auto maker be allowed to get away with producing vehicles like this? Why should I have to go bankrupt owning a dodge? Why won't they accept responsibility for their defective product? I've spent $25,000 fixing this dodge in 4 years. I can't afford to fix it or buy a new car. We're ruined
- Reported
- Aug 2024
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2024 · ODI 11600929Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal was soft, and the vehicle made an abnormal grinding sound. The vehicle was taken to an independent mechanic, where it was determined that the failure might be related to the ABS module. The vehicle was then taken to the dealer, where the contact was informed that the vehicle had previously been repaired under NHTSA Campaign Number: 15V675000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) and that additional repairs would be at the owners expense. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.
- Reported
- Jul 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2024 · ODI 11594630Details +Close −
My cars ABS, traction control, emergency break lights came on and I went to look up what was wrong and other 2012 dodge journeys have a recall on the problem that is wrong with my car (R61). I only have 1 recall on my specific car. So now I have to pay to replace the part.
- Reported
- Jun 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesApr 2024 · ODI 11583866Details +Close −
The ABS module has failed and no replacement parts are available. The vehicle cannot get passed inspection from the state of Texas because this module failure. No service facility can't get them part needed to repair brakes.
- Reported
- Apr 2024
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2024 · ODI 11576362Details +Close −
Abs, brake, and traction light coming on coded c2200-49 told there was a recall and when I called the dealership they said it wasn't for my vehicle but they couldn't even order the part because they're having to replace them on so many and they are not in stock anywhere until after April 15th. If this has been an issue with other vehicles and is currently an issue with mine why is it not under the recall??? 2012 Dodge Journey sxt
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2024 · ODI 11573440Details +Close −
Airbag light is on. P06DD Engine oil pressure control circuit performance /stuck off
- Reported
- Feb 2024
- Incident date
- Feb 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2024 · ODI 11569624 · fireDetails +Close −
March 10th 2023 . Driver side door panel Caught on fire. The panel has was replaced by National Auto Sales 3 times. It renders me (the owner) of 2012 dodge journey not to able to open the driver side door & all the windows. I think this is very dangerous & a safety issue.
- Reported
- Feb 2024
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- Fire
SeatsJan 2024 · ODI 11564640Details +Close −
Headrest on drivers and passenger seats came apart when seat was layed forward to clean the floors.
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsDec 2023 · ODI 11560786Details +Close −
Without warning or physical contact, front passenger headrest deployed. Had someone been in the seat at the time, an injury would have occurred as parts came flying out of it when it deployed.
- Reported
- Dec 2023
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemNov 2023 · ODI 11554706Details +Close −
The car shifts super hard into second gear. The inside smells like the car is over heating,driving down the interstate the car losses power,you can push your foot to the floor and nothing,the car will not excelerate at all.It's extremely dangerous. You have to pull over turn the car off and then on again to get it to go. This happens about every 20 minutes or so,the heat only works in the driver vent and the smell gives you a headache and makes you sick to your stomach. The vehicle is not safe at all. The catalytic converter gives gas off into the cabin.
- Reported
- Nov 2023
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionNov 2023 · ODI 11553890 · crashDetails +Close −
The electrical is so messed up the battery drains within hours, I have shorts in all aspects of this car(Bluetooth, navigation, clicking relays nonstop, heat goes out intermittently, power switches on doors. I saw my headlights surging in power in the middle of nowhere, they would get bright, then go dim, then a battery icon illuminated on my dashboard before my car downshifted so hard I almost lost control of the car. The dealer replaced my motor mounts and my alternator, after calling to say my battery is bad and then turned around and said it wasn’t. Not to mention my brakes locked up in a little rain and I couldn’t stop crashing through a wall. Replaced my rear light turning bulb and it exploded with fire when I went to change it. The suspension is horrible and I am pretty sure my cv axles are all broken. Everything keeps breaking. Lifter Taps intermittently, rough idling and hard shifting. Key fob doesn’t start car or is recognized with fresh batteries in it. When I jump start it sometimes the horn goes off for a minute. The reverse camera goes out for days and randomly comes on again. Under the hood feels so extremely hot and for some reason it doesn’t register as overheating. Even when I check fluids and for the coolant levels are low for some reason. There is an actuator That constantly is going off under the dash. Airbags didn’t deploy when i hit the wall at all. The limp mode has come on and gone off a few times. Only codes I have is for tps and an outdoor ambient temperature sensor that says it’s either negative 40 degrees or 122 degrees. Which won’t let me clear nor allow me to remote start. Warranty is gone and when you take the fuse box cover off under the hood(just the cover) it goes haywire shaking and lights all over the dash and I have to shut the car off. Yes somebody please inspect this vehicle. The absolute worst vehicle I owe 12k on and I can’t afford to fix all of this that’s shutting down at the same time
- Reported
- Nov 2023
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- Crash
EngineSep 2023 · ODI 11546258Details +Close −
On vehicles with the 3.6l Pentastar engine, the oil pump fails before 150,000 miles causing DTC P06DD to trip which instantly puts the vehicle into "Limp Mode". This immediately cuts down the power to the engine which slows everything down potentially causing you to be hit by other traffic. It also causes a hefty repair bill. This is a very common issue known to the repair shops and dealers. My family has a 2012 Dodge Journey with this engine. A local and well known mechanic shop performed extensive diagnostics and confirmed this issue. The repair took hours to complete. The repair shop did replace other parts that could potentially cause this problem, however, it did not resolve the issue. There were/are no warning signs; simply the engine light comes on and the vehicle goes straight into limp mode with immediate decline in power.
- Reported
- Sep 2023
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2023 · ODI 11526469Details +Close −
Oil filter housing broken internally
- Reported
- Jun 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2023 · ODI 11525194Details +Close −
So I the wiring harness in the hatch needed replaced. So we replaced it and a year later the interior light would come on randomly, then my rear wiper stopped working, all my rear light are messed up sometimes they work sometimes they don't. And not the computer says don't ajar so I can't lock my 2012 journey and the alarm goes of randomly... I'm afraid it's gonna catch fire like I have been reading online.
- Reported
- Jun 2023
- Incident date
- Oct 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2023 · ODI 11519914Details +Close −
Abs light and show it and I have proof cost back up cam don't work and going cost me more 1500.00 on the repair check and recall
- Reported
- May 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesApr 2023 · ODI 11519268Details +Close −
The ABS light was on in the car. Took to a repair shop and they replaced the ABS Module. Said it fell under R61. But then my re-imbursment was declined because they said my vin did not have the problem. But putting in a new ABS module and reprogramming fixed the issue. How do I get refunded for the failure of a break system that should never have happened? Please call me 979.216.8043
- Reported
- Apr 2023
- Incident date
- Feb 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2023 · ODI 11519289Details +Close −
MY FAMILY AND I ,WAS GOING THROUGH ANINTERSECTION WHEN SOMEONE RAN RED LIGTH WE PERFORMED AN EMERGENCY STOP APPLYING BRAKE PEDAL WHERE ABS KICKED IN ,NO COLLISON ACCURED BUT THE ABS AND BRAKE PEDAL SYSTEM "DID NOT'' RECOVER WITH THE PEDAL CONTINUE TO FADE TO FLOOR AFTERWARDS ..... THERE ARE NO CURRENTLY NO VISIABLE LEAKS ON BRAKING SYSTEM AND BRAKE PADS BOTH FRONT AND REAR ARE 8-10 MM IN THICKNESS
- Reported
- Apr 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2023 · ODI 11518190Details +Close −
The crankshaft position sensor as well as a oil leak from the motor and has intermittent start delays these failures I found on this sight that affects my vehicle make & model year my engine 3.6 when I accelerate the overdrive doesn't engage and i took it to Nyle Maxwell in San Antonio where it's at now I also have the diagnosis that matches what is posted here on this site & 3 open recalls that suggest other years may be affected.
- Reported
- Apr 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2023 · ODI 11517485Details +Close −
Engine shut off and wouldn’t start up again
- Reported
- Apr 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesMar 2023 · ODI 11513436Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated while driving approximately 25 MPH, the vehicle started to lose motive power. The contact stated that numerous warning lights were illuminated. The vehicle stalled and the contact was unable to restart the vehicle. The contact stated that she had experienced the failure with unknown warning lights illuminated prior to the failure however, the contact was able to restart the vehicle. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the failure and found that water had entered the ABS module and caused the failure. The mechanic had advised that the failure was related to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000.
- Reported
- Mar 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electronic Stability Control (ESC)Mar 2023 · ODI 11513184Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning lights were illuminated. The vehicle was taken to the dealer, where the driver's side wheel sensor, the passenger's side wheel sensor, and the crank position sensor were replaced; however, the failure recurred. The contact related the failure to NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The vehicle was taken to a second dealer, Darcars Orange Park Chrysler Dodge Jeep Ram (7233 Blanding Blvd, Jacksonville, FL 32244) for recall repair; however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
- Reported
- Mar 2023
- Incident date
- Sep 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2023 · ODI 11508174Details +Close −
As I was braking to enter the on-ramp of Hwy 1923 from Asheville, I noticed for the second time, my brakes were not slowing me down as usual, instead, they acted as if they were slowly grabbing. As I speed up to the correct speed limit, It seemed as though my brakes started to grab again without me depressing the brake pedal. The vehicle made a throbbing, and vibrating sound. All this after just having taken the vehicle to my mechanic for the same problem two days prior. The back brakes were replaced, the front brakes looked fine, and everything was checked out. Two days later brakes started acting up again, not working normally and acting as if thay are grabbing and vibrating the vehicle! No warning lights were shown. Next step is the Dodge Dealer. Another very aggravating glitch that the Dodge Dealer said that didn see, is the fact that every time I park the vehicle, I have to turn the sterring wheel a certain way before the battery will shut off, if not the battery will be drained!
- Reported
- Feb 2023
- Incident date
- Feb 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2023 · ODI 11503447Details +Close −
Battery drain when car turned off
- Reported
- Jan 2023
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemNov 2022 · ODI 11493479Details +Close −
The clvehicke will stall at slow motion and on highway dash lights will flicker and eventually shut off … only thing that helps is to wiggle the wiring harness until dash comes back on
- Reported
- Nov 2022
- Incident date
- Oct 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2022 · ODI 11491421Details +Close −
The battery and traction control lights went on. A smell like nail polish remover followed by white smoke came from under the hood. After pulling over, the hood was opened and white smoke came from the passenger side, not the drivers side where the batter is located. After cooling down for about 45 minutes, the car had now power. The fob, power locks, lights, everything was dead. Unknown cause, need to have the car towed for an estimate and cause.
- Reported
- Oct 2022
- Incident date
- Oct 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2022 · ODI 11491082Details +Close −
What component or system failed or malfunctioned, and is it available for inspection upon request? The check engine light came on a few days ago and now the battery light came on. The right headlight has condensation in it and the heat slowly has gone out across the front panel. The touch screen sometimes works but sometimes malfunctions. I have to get my car changed from Michigan to Virginia and it will require an inspection How was your safety or the safety of others put at risk? The car slows down or electrical goes wired while I’m the car and I have 2 children under the age of 2. So if it catches fire due to an electrical problem or the engine fails while driving because of the check engine light or battery light it could cause a serious problem Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No they just started a few days ago the check engine light came on and now the battery light came on. It’s been a great car but I’m not sure what’s happening now because it’s nothing I did.
- Reported
- Oct 2022
- Incident date
- Oct 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2022 · ODI 11485781Details +Close −
Anti lock system engage comes on while driving , causing vehicle to shut down was informed by dealership ( where diagnostic was done )to take vehicle to manufacturer this has been ongoing issue for months. I have paid money on serveral tow bills (stuck on roads )and numerous out of pocket expenses. I am paying car notes but “ walk “ or pay for alternative transportation for safety for “ myself “ and children
- Reported
- Sep 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2022 · ODI 11483040Details +Close −
Electrical - the vehicle while driving just shut off. No power, no lights, the engine died. The vehicle was brought to a stop, placed in park and then restarted without issue. The ABS system - the brakes failed to work. While at a stop light, brakes depressed, the vehicle began rolling backwards.
- Reported
- Sep 2022
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJul 2022 · ODI 11475204Details +Close −
Having to jump vehicle every morning something draining battery Ive replaced battery 3 times
- Reported
- Jul 2022
- Incident date
- Nov 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2022 · ODI 11472483Details +Close −
Total loss of power while driving. Clock resets to noon. Gas Guage shows over filled once vehicle gets put in park and gets turned back on. No codes on the dash. Touchscreen normally red. Turns to blue for duration of vehicle trip. Then back to red next trips. Can't be duplicated by mechanic. Wierd fuel odor coming from vehicle. Steering locks up after total loss of power. No problems with not starting so far. But driving with 3 yr old on busy streets is dangerous now
- Reported
- Jul 2022
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2022 · ODI 11471214Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated while driving approximately 25 MPH, the vehicle started to jerk. In addition, when the brake pedal was depressed it traveled to the floorboard. There was also a failure with the electric stability control failure; in addition to the headlights, visibility was dim. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76, 200
- Reported
- Jun 2022
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingMay 2022 · ODI 11465100Details +Close −
The contact owns a 2012 Dodge Journey. The contact stated while driving 40 MPH, the vehicle inadvertently decelerated to 20 MPH. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was purchased to be diagnosed. The contact was informed that the head gasket and throttle body had failed. The contact stated that the vehicle was repaired however, the failure recurred while driving. The vehicle was taken back to the dealer and it was determined that the throttle body had failed and needed to be replaced. The dealer towed the vehicle to an unknown authorized Dodge dealer who repaired the vehicle however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.
- Reported
- May 2022
- Incident date
- Mar 2022
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(6)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Air BagsJul 2017 · 17V432000Details +Close −
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
Open full NHTSA recall record →SteeringJun 2016 · 16V273000Details +Close −
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Open full NHTSA recall record →Engine And Engine CoolingJul 2015 · 15V431000Details +Close −
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
Open full NHTSA recall record →Service BrakesOct 2011 · 11V550000Details +Close −
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.
Risk: THIS COULD LEAD TO LOSS OF BRAKING ABILITY INCREASING THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE ALL BRAKE COMPONENTS THAT COME IN CONTACT WITH HYDRAULIC BRAKE FLUID. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Open full NHTSA recall record →Engine And Engine Cooling · 11V487000Details +Close −
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
Risk: CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Open full NHTSA recall record →Electronic Stability Control (ESC) · 15V675000Details +Close −
Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.
Risk: If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
2 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Crash-test ratings
2012 Dodge Journey SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2012 Dodge Journey SUV 4WD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Journey FWD | 2.4L 4-cyl | Front-Wheel Drive | Automatic 4-spd | 19 | 26 | 22 |
| Journey FWD | 3.6L 6-cyl | Front-Wheel Drive | Automatic 6-spd | 17 | 25 | 20 |
| Journey AWD | 3.6L 6-cyl | All-Wheel Drive | Automatic 6-spd | 16 | 24 | 19 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
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2012 Dodge Journey: frequently asked
What does the complaint record show for the 2012 Dodge Journey?
Owners filed 375 NHTSA complaints about the 2012 Dodge Journey. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2012 Dodge Journey?
The most-reported problem areas are Electrical System (26% of complaints) and service brakes (14%).
How many recalls does the 2012 Dodge Journey have?
6 recalls have been issued that affect the 2012 Dodge Journey, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2012 Dodge Journey get?
The EPA rates the 2012 Dodge Journey between 19 and 22 mpg combined, depending on trim and drivetrain.