2011 Chevrolet Tahoe

Fuel pump failure caused my vehicle to stall not once, not twice, but THREE times in the middle of the interstate on my way back home from out of state. This was terrifying, especially since my kids were in the car with me. The entire vehicle shut off in the middle of traffic and I was in the far left lane

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Tailgate opens on its own repeatedly. Has been happening for several months, even when just sitting parked. Afraid it will happen while driving. Will drain battery as well, as it happens constantly.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I confirmed the vehicle has a recall. Called the Dealer and they informed me that the dash may crack while performing the recall but is not included in the recall. Any cracks in the dash would be customer pay. This doesn't seem right.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Stability track issues Trunk issues want open or go up Tires keep having to replace for no reason at all Airbag recall Traction control

Reported

Nov 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint

Reported

Aug 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

Stability trac, ABS, traction control, passenger air bag, locks are locking and unlocking, voltage to high, car will lose power while driving then shut off after alternator replaced, truck is worse also back trailer brake sensor appears to, no engine lights on went to two mechanics and unable to find the problem, very dangerous my car will randomly turn off while driving and cars in back slamming on their brakes to avoid hitting me

Reported

May 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

1. Dashboard has been cracking for years, now the defrost vent fins are breaking off. Happens when I clean the inside of the windshield. Makes flapping noise when I use defroster. 2. The interior light switch on the passenger side front door does not work anymore. 3. The cruise control will randomly turn itself off and other times speed up by itself.

Reported

Feb 2024

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

I took my vehicle into sunset Chevrolet in Sumner Washington, in November of 2022 and had them complete the Takata air bag recall on the vehicle. I drove it for a few months and put it in storage. Since the recall the dash is now cracked where the dealer replaced the passenger airbag recall. It was not cracked prior to the replacement. I have talked to the dealer and they are saying they will not cover this. This is a hazard issue and can cause additional shrapnel to come flying at you if the vehicle is involved in an accident. The vehicle was stored in the garage and not driven. The dealer won't even examine the vehicle to see if the bolts were inadvertently overtightened on the technicians side. This is not right and this is something that should be covered. The vehicle has about 88k miles on it. My dash was not cracked at the time of the repair and now it is. This is not right to put me at more risk than what I was at prior to the recall. I read that the Takata airbag recall stated to repair the cracked dashes. Mine cracked after gm performed the recall. This is a hazard and is something that should be taken care of. I am disabled individual.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

I spoke with GM a couple of times and GM refuses to help with the cost of dash repair that could happen if the airbag recall is fixed. My dash is already damaged so the repair would totally ruin the dash and can cost over $2000.00 if repairs are made, therefore my airbag recall cannot be completed

Reported

Oct 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

I was sold a vehicle by a small car dealer who claims to have a dealers license. He advertised the car as having 125,000 miles and that is what the odometer says. After receiving the title and looking it up on car fax I found that the vehicle actually has 255,000 miles on it. Dealer states it was a cash deal and not his problem

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Chevrolet Tahoe. The contact stated while driving approximately 50 MPH, the "suspension service" warning light was illuminated. The contact stated that the vehicle no longer felt stable. The contact drove the vehicle to her residence. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The contact related the failure to NHTSA Campaign Number: 11V007000 (Suspension). The manufacturer had not been informed of the failure. The failure mileage was approximately 45,000.

Reported

Jun 2022

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

Takata Recall. The contact's wife owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and the vehicle was taken to the dealer who completed the recall repair; however, while driving the vehicle a week later, the contact's wife noticed that the dashboard was shaking significantly. There were no warning lights illuminated. The contact's wife drove back to their residence, where the contact inspected the dashboard and noticed that it was severely cracked on the driver's side behind the steering wheel and on the passenger's side. The dealer was notified of the failure and informed the contact that the dashboard replacement would be at his own expense as the manufacturer would not cover the repair. The manufacturer was notified of the failure and advised the contact that the dealer should have informed them that the dashboard would be cracked prior to the recall repair and after the failure; however, the manufacturer did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 122,500.

Reported

Apr 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

My dashboard is cracked in multiple places. It is broken around the airbag. My vehicle has been garage kept. My concern is that in an accident the dashboard could shatter sending shrapnel toward driver and passenger. Further because the crack is around the airbag it could puncture the airbag on deployment rendering it ineffective resulting in serious injury or death.

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

Dashboard is cracking at passenger side air bag, and on the driver side instrument cluster. This is a known Chevy defect and Chevy not wanting to fix the problem so to faulty engineering design. Class action lawsuit got no where. We need you help so other owners of Tahoes, Yukons, Sierra’s, and Silverados can have their faulty dashboard replaced. Definitely a safety issue due pieces of the dash flying out in a accident.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

Dash cracked by the passenger side airbag. Concerned if I do get in an accident that the piece will break and fly into the passenger.

Reported

Dec 2021

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

Dash has 2 different cracks in it. Unrelated to anything.

Reported

Aug 2021

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

The dashboard is cracked from different areas throughout the dashboard. I'm concerned the dashboard will break completely while driving. I can't afford to fix the problem and replace the dashboard. The trunk door won't open. I had to pay the dealer $900 to have it replaced. I would like to get reimbursed since a car should open its trunk door. Its an SUV and I should be able to put things in the trunk without any problems.

Reported

Jul 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

During refueling the fuel does not fill up and backs up coming out onto person fueling vehicle along with fuel pouring onto vehicle as well property. This is a major fire hazard and can cause serious burns to whomever is fueling vehicle let alone what can happen if the spill is ever to ignite from a electronic spark. This is a major problem and needs to be rectified as soon as possible, for it is eminent that someone will be injured and possible killed.

Reported

Jun 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

I have had this vehicle since 2011 and it is used as my vehicle to and from work. It’s stored in the garage and covered at work. During COVID, I did not work on site, so it was stored in the garage for 18 months. When I returned to work, I noticed a crack in the dash board in two places. It has no sun damage, no exterior damage. I am aware of a class action lawsuit with cracked dashboards. I was also informed by repair shop and my insurance that Tahoe’s (2007-2014) have issues with the dashboards cracking. Repair shop said my car is in excellent condition and this is a defect with this car. https://www.google.com/amp/s/www.carparts.com/blog/the-latest-on-the-gm-cracked-dash-issue/amp/

Reported

Jun 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

JUST PURCHASED TRUCK IT HAS NOT BEEN 30 DAYS AND THE SERVICE SUSPENSION SYSTEM LIGHT CAME ON AND WHEN I DRIVE THE CAR WILL ACCELERATE FASTER ON ITS OWN. WHICH WAS VERY SCARY WITH KIDS IN THE CAR NOW MY ENGINE LIGHT IS ON PLUS TRACTION CONTROL AND IT SOMETIMES WON'T GO OVER 70 MPH. I FEEL LIKE I WAS TOLD TRUCK WAS IN GREAT CONDITION BUT IT'S NOT AND SCARED IT MIGHT ACCELERATE ON ITS ON WITH KIDS IN CAR. I WAS ON HIGHWAY WHEN THIS HAPPENED I WORK FROM HOME SO I HAVEN'T REALLY HAD CHANCE TO DRIVE TRUCK BUT I FEEL UN SAFE DRIVING IT BERGER CHEVROLET SHOULD BE SHAMED I HAVE CALLED MULTIPLE MANAGERS WITH NO CALL BACK

Reported

May 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

THE DASHBOARD CONTINUES TO CRACK AND DETERIORATE IT HAS NOW CRACKED NEAR THE FRONT PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY IT HAS HAPPENED OVER TIME

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

DASHBOARD IS CRACKED FROM THE CORNER OF THE PASSENGER AIRBAG COVER TO THE SEAM IN THE DASH PANEL NEED THE DEFROSTER. WE WERE INVOLVED IN A REAR END ACCIDENT AND THE CRACK APPEARED AFTER THE ACCIDENT. I'M CONCERNED IT COULD AFFECT THE AIR BAG DEPLOYING.

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

Crash

THE DASHBOARD IS CRACKED IN MULTIPLE AREAS CAUSING RATTLING AND PLASTIC BITS BREAKING OFF AND FALLING INTO THE DASH AREA. I'M CONCERNED THIS POORLY STRUCTURED DASH WILL LOSE INTEGRITY ENOUGH TO CAUSE DAMAGE OR POTENTIALLY CAUSE ELECTRICAL MALFUNCTIONS IN OTHER AREAS UNDERNEATH THE DASH. THIS POOR DASH DESIGN IS WELL KNOWN IN THE TAHOE COMMUNITY. THE CRUISE CONTROL WORKS SOMETIMES AND COMPLETELY DOESN'T WORK OTHER TIMES. THERE IS NO CONSISTENCY OF WHEN IT WILL WORK OR NOT WORK. WHEN I HIT THE INITIAL START UP BUTTON ON THE STEERING WHEEL, THE LIGHT ON THE WHEEL WILL LIGHT UP. HOWEVER, IF I HIT THE 'SET' BUTTON ON THE WHEEL, THE ACTUAL CRUISE CONTROL WILL SOMETIMES ACTIVATE AND THE LIGHT ON THE DASH WILL COME ON CONFIRMING IT IS SET AND WORKING. BUT SOMETIMES WHEN I HIT THE 'SET' BUTTON, NOTHING HAPPENS AND THE CRUISE CONTROL NEVER ACTIVATES. THIS IS AT ANY SPEED.

Reported

Mar 2021

Incident date

Mar 2015

Mileage

Not provided

Outcome flags

None reported

THE DASH IS CRACKING. VEHICLE LOOKS BRAND NEW EXCEPT FOR THE DASH. STARTING TO GET CRACKS ON EACH SIDE. WHAT I HAVE SEEN, THIS IS AN ON GOING PROBLEM.

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

THE DASH HAS CRACKED IN THREE PLACES TWO ARE WHERE THE PASSENGER AIR BAG IS ON THE DASH. THE WORST ONE IS ABOVE THE STEERING WHEEL. IT CRACKED BAD SPLIT A PIECE FELL DOWN INSIDE. WE HAVE TAPE OVER IT TO KEEP IT TOGETHER. THIS COULD BE VERY DANGEROUS IF A COLLISION HAPPENS. THIS TAHOE IS KEPT IN OUR GARAGE. UPON RESEARCHING YOUR WEB SITE I SEE 45 COMPLAINTS PERTAINING TO THE SAME PROBLEM. I STOPPED ON PAGE SIXTEEN. THAT SEEMS MORE THAN ENOUGH TO MAKE THE MANUFACTURE TO REPLACE THE DASH AT THEIR EXPENSE. THE QUALIFIED DEALERSHIP CHARGES OVER $1000 TO REPLACE THE DASH. PLEASE HELP.

Reported

Mar 2021

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Reported

Mar 2021

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

ITS THE DASH THAT KEEPS CRAKING FOR NO REASON

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 25 MPH, WHEN ALL SIX AIR BAGS ON THE DRIVER'S AND PASSENGER'S SIDE PANELS INADVERTENTLY DEPLOYED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED NO ONE WAS INJURED OR SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MIKE REICHENBACH CHEVROLET (10 UNIVERSITY PKWY, OKATIE, SC 29909, (877) 846-8391) WHERE THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND HAD THE VEHICLE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.*DT*JB

Reported

Feb 2021

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

MY DASHBOARD HAS CRACKED ABOVE BOTH THE DRIVER AND PASSENGER AIRBAGS. WHILE LOOKING TO SEE IF THESE CRACKS ARE REPAIRABLE I LEARNED THAT THIS IS AN ISSUE WITH CERTAIN TAHOES (BETWEEN CERTAIN YEARS) AND COULD BE A SAFETY ISSUE CONCERNING AIRBAG DEPLOYMENT AND WAS ADVISED TO REPORT IT HERE. (I DON'T THINK IT PERTAINS TO MY ISSUE, BUT MY VEHICLE WAS STATIONARY AT THE TIME THE CRACKS APPEARED)

Reported

Jan 2021

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

VEHICLE INSTRUMENT PANEL TURNS ON AND OFF UPON START UP AND WHILE DRIVING CAUSING DRIVER TO NOT KNOW HOW FAST ONE IS GOING, IT THEY HAVE GAS, ETC. THIS IS A COMMON KNOWN ISSUE WHICH AFFECT MANY GM OWNERS AS WELL AS THE GM BRAND.

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

DRIVING ~25 MPH IN RESIDENTIAL AREA, ALL SIDE AIR BAGS DEPLOYED FOR NO REASON. NOTHING WAS HIT BY THE VEHICLE AND NOTHING HIT THE VEHICLE. ONE PASSENGER DRIVING VEHICLE.

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

THE STABILTRAK TURNED OFF ON ITS OWN AND LAUNCHED OUR VEHICLE TO THE SIDE WHILE WE WERE DRIVING 55 MPH.

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

THE DASHBOARD HAS CRACKED IN SEVERAL PLACES AND HAS AN IMPACT ON THE VALUE OF MY VEHICLE.

Reported

Nov 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

DASH IS CRACKED IN 2 PLACES ON PASSENGER AIR BAG, ABOVE DRIVER CONTROL PANEL AND RIGHT OF GLOVE BOX

Reported

Oct 2020

Incident date

Oct 2015

Mileage

Not provided

Outcome flags

None reported

MY 2011 STARTED MAKING A CHIRPING NOISE. THE MECHANIC THOUGHT IT WAS THE BELTS SO HE REPLACED THEM. STILL CHIRPED. HE TOOK IT TO A CHEVY DEALER AND THEY SAID ITS THE LIFTERS. WAS TOLD THAT THEY HAVE BEEN A PROBLEM ON THAT TYPE OF ENGINE. BECAUSE IT GAS 135,000 MILES THEY SAY ITS NOT COVERED. MANY REPORTED ISSUES ON LINE BUT NO RECALL

Reported

Oct 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

DASHBOARD CRACKING AROUND AIRBAG MAY CAUSE DANGEROUS DEBRIS IF THE AIRBAG IS DEPLOYED IN A CRASH

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

2011 TAHOE - DASH BOARD HAS CRACKED FOR NO APPARENT REASON. APPEARS TO BE A DEFECT. CRACK ON DASH IS LOCATED ON DRIVER'S SIDE IN FRONT OF STEERING WHEEL. FROM VIEWING DATABASE THIS IS A COMMON PROBLEM WHICH GM HAS FAILED TO ADDRESS - ESPECIALLY IF A CRASH OCCURS AND FRAGMENTS OF DASH COULD CAUSE FURTHER INJURY TO DRIVER/PASSENGERS AND/OR CAUSE AIRBAG ISSUES.

Reported

Sep 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

FOR OVER TWO YEARS I HAVE NOT RECEIVED A RECALL FOR REPLACEMENT OF AIR BAGS. GM RECALL NUMBER 2049151 SAID WAITING FOR REMEDY FROM MANUFACTURER, WHAT THE HECK IS TAKING SO LONG LONG ?

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

SHORTLY AFTER MY EXTENDED WARRANTY EXPIRED, MY DASHBOARD BEGAN TO CRACK. WITHIN TWO YEARS, IT DEVELOPED THREE SUBSTANTIAL CRACKS WHICH LED TO SHIMMYING OF THE DASHBOARD WHILE DRIVING. THE BECAME A CHRONIC AND CONTINUAL PROBLEM.

Reported

Sep 2020

Incident date

Sep 2018

Mileage

Not provided

Outcome flags

None reported

DASH BOARD HAS CRACKED, ALMOST COMPLETELY OUT, 2011 TAHOE WITH, 60000 MILES.

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

DASH IS CRACKED IN MULTIPLE PLACES INCLUDING CLOSE TO AIRBAG LOCATION

Reported

Jul 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

CRACKING IN DASH DUE TO POOR QUALITY AND BUILD. POSSES POTENTIAL HAZARD SHOULD AIRBAGS DEPLOY. *TR

Reported

Jul 2020

Incident date

Jan 2015

Mileage

Not provided

Outcome flags

None reported

DASH CRACKING REAL BAD. *TR

Reported

Jun 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

HI. MY 2011 CHEVY TAHOE "SERVICE AIRBAG" LIGHT IS ON. MY VIN # IS [XXX]. I FOUND A RECALL FOR IT ON THE CHEVY WEBSITE BUT IT SAYS ITS 'RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE'. I BELIEVE THEY HAVE FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER. DATE OF RECALL: MAY 27,2016 MANUFACTURER RECALL NUMBER 2049151 NHTSA RECALL NUMBER 16V381. IM JUST WONDERING IF THERE IS ANYTHING YOU CAN DO TO HELP? SINCE MY "SERVICE AIRBAG" LIGHT IS ON NOW I FEEL VERY UNSAFE DRIVING THE VEHICLE AS THE RECALL STATES THE FOLLOWING: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. SEPARATELY AND ADDITIONALLY, THE DASH HAS CRACKED ALL THE WAY ACROSS THE WIDTH OF THE VEHICLE. IT IS CRACKED ON THE COVER TO THE AIRBAG AS WELL. THERE WAS NO ACCIDENT. IT JUST CRACKED ONE DAY. A CLASS ACTION LAWSUIT HAS BEEN FILED AND I HAVE ATTACHED THE PDF. CLEARLY THIS IS A PROBLEM THAT IS HAPPENING TO ALOT OF PEOPLE. A CRACKED DASHBOARD COULD COMPOUND THE SEVERITY OF A CAR CRASH AND IT COULD SHATTER INTO PIECES UPON AIRBAG DEPLOYMENT AND SEND SHARDS OF DASHBOARD FLYING AT BOTH THE DRIVER AND THEIR PASSENGERS. BETWEEN THE AIRBAG RECALL AND THE DASH CRACKING IT IS VERY UNSAFE TO DRIVE. GM IS UNWILLING TO HELP ME. PLEASE LET ME KNOW WHAT IMMEDIATE ACTION CAN BE TAKEN SO MYSELF AND MY PASSENGERS ARE SAFE WHEN I'M DRIVING. THANKS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Reported

Jun 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

MY DASH BOARD IS CRACKED IN TWO PLACES. IT CRACKED TO THE DOME PART OVER THE GAUGES AND IT CRACKED TO MY PASSENGER SIDE AIRBAG. I DO NOT FEEL SAFE TRANSPORTING PEOPLE IN THE PASSENGER SIDE. *TR *BF*JB

Reported

May 2020

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

DASH BOARD CRACKED. *TR

Reported

May 2020

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

THE DASH IS CRACKING IN MULTIPLE AREAS AND IS VERY CONCERNING TO ME FOR THE SAFETY OF MY FAMILY. WHILE DRIVING THE DASH IS BOUNCING APPROXIMATELY 1-2 INCHES AND WORRIES ME THAT IT WOULD SEND PIECES OF PLASTIC FLYING IF EVER INVOLVED IN A TRAFFIC ACCIDENT.

Reported

Mar 2020

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

I TOOK MY VEHICLE TO DON RINGLER CHEVROLET, TEMPLE, TX AS SOON AS I RECEIVED THE RECALL NOTIFICATION, IN 2016. I WAS TOLD THAT THEY DID NOT HAVE THE PARTS AVAILABLE , THEY WOULD CALL ME WHEN THEY GET THE PARTS. I CALL THEM ONCE A MONTH AND I WENT BY LAST WEEK AND THEY ARE TELLING ME THE PARTS ARE STILL NOT IN

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

I CONTACTED A CHEVROLET DEALERSHIP TO HAVE MY VEHICLE SERVICED AS IT RELATES TO THE RECALL FOR THE AIRBAGS. I WAS TOLD THAT THE REMEDY IS NOT AVAILABLE BECAUSE THERE ARE NO PARTS YET. IF SOMETHING WERE TO HAPPEN AND THE AIRBAGS DEPLOY, MY PASSENGERS AND I COULD BE IN VERY BAD SHAPE. THIS COMPLAINT IS ABOUT THE RECALL BEING ISSUED; NO WAY TO SERVICE OUR VEHICLES. THIS IS NOT ACCEPTABLE! I NEED TO HAVE MY VEHICLE SERVICED ASAP

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.

Risk: THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.

Risk: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.

Remedy: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Risk: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.