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2015 Buick LaCrosse: Complaints, Recalls & Known Issues

What the public record actually says about the 2015 Buick LaCrosse — every figure below is a NHTSA or EPA number, not an opinion.

The read

Middle-of-the-pack complaint volume for sedan.

Owners filed 44 NHTSA complaints — fewer complaints than 61% of 2015 sedans. Steering leads the reports (27%). 3 safety recall campaigns on record — check the VIN and remedy terms with a dealer.

Based on NHTSA complaint volume against 2015 sedans, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

44

Reports to NHTSA, 2015

Safety recalls

3

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

21

EPA estimate

Complaint volume vs. segment peers

Fewer complaints than 61% of 2015 sedans

The bar is this car's percentile among 2015 sedans by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Steering issues lead owner complaints (27% of 44 reports), followed by electrical system (16%).

Steering27% · 12 reports
Electrical System16% · 7 reports
Air Bags14% · 6 reports
Service Brakes9% · 4 reports
Unknown Or Other9% · 4 reports
Exterior Lighting7% · 3 reports
Fuel/Propulsion System5% · 2 reports
Power Train5% · 2 reports

+ 4 more component categories with fewer reports.

Share of all 44 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11666414, ODI 11657664, ODI 11476408, ODI 11446130, ODI 11438406.

Recalls(3)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Air BagsOct 2017 · 17V437000Details +

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air BagsAug 2016 · 16V651000Details +

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags · 15V666000Details +

General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.

Risk: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

0 NHTSA investigations on record

No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.

Crash-test ratings

2015 Buick Lacrosse 4 DR AWD NHTSA source

Overall
Frontal
Side
Rollover

2015 Buick Lacrosse 4 DR FWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
LaCrosse3.6L 6-cylFront-Wheel Drive182821
LaCrosse3.6L 6-cylFront-Wheel Drive182821

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2015 Buick LaCrosse: frequently asked

What does the complaint record show for the 2015 Buick LaCrosse?

Owners filed 44 NHTSA complaints about the 2015 Buick LaCrosse — fewer complaints than 61% of comparable 2015 sedans, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2015 Buick LaCrosse?

The most-reported problem areas are Steering (27% of complaints) and electrical system (16%).

How many recalls does the 2015 Buick LaCrosse have?

3 recalls have been issued that affect the 2015 Buick LaCrosse, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2015 Buick LaCrosse get?

The EPA rates the 2015 Buick LaCrosse at 21 mpg combined.