2011 Buick LaCrosse

The contact purchased a 2011 Buick Lacrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 143,939 and at the time of registration, it was discovered that the mileage was 231,952.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting a serious safety defect involving a 2011 Buick LaCrosse CXL. The vehicle has repeatedly shut off while being driven, creating a dangerous situation. The issue first occurred in January 2026. The vehicle was later towed for repair in February 2026, and I was told the issue had been fixed and picked up the vehicle 3/20/2026 and gave 1600. However, on April 9, 2026, the vehicle shut off again while driving. This issue has occurred multiple times and persists despite repair attempts. When the vehicle shuts off, it creates a loss of power and poses a significant safety risk in traffic. I am concerned that this may be a broader safety issue and am requesting that this defect be documented and investigated.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick Lacrosse. The contact stated that while attempting to use the defroster, the HVAC system was not working properly, and paper towels were used to wipe the inside and outside windshield. Additionally, the contact stated that while driving approximately 15 MPH or while slowing down to come to a stop, there was an abnormal creaking sound coming from the rear end of the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was advised to take the vehicle to the dealer to have the HVAC system reprogrammed. The vehicle was taken to a dealer; however, the HVAC system could not be reprogrammed. The vehicle was not repaired. The contact had not taken the vehicle to a dealer or mechanic to have the abnormal sound coming from the rear end diagnosed. The contact researched online and related the failures to NHTSA Campaign Number: 11V149000 (Visibility) and 20V764000 (Suspension); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

Reported

Oct 2025

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

When going around town or on the highway the steering wheel will start shaking badly and when going to break even after the breaks have been changed the parking break will not stay on and the steering wheel will start shaking horribly to the point where your might crash your car I have had the car looked at multiple times by different manufacturers dealerships and auto shops and they all say to Change the breaks I tell them that I had them changed by Buick and Chevrolet of Dan Cummins where I had got the car and they done the same thing over again as when I bought the car

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick Lacrosse. The contact stated while the vehicle was parked, the contact became aware of a failure with the defrost system. The contact stated that the windows failed to defrost properly, causing a visibility hazard while driving. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 155,000.

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

#07-06-04-019F: Intermittent Malfunction Indicator Lamp (MIL} Illuminated, OTC Pl':1.~J with Reduced Engine Power (Repair Instrument Panel (IP) to Body Harness Connector). Lost power on I-84 and had to cross over the right lane because I had no power, barely missing a rear end collision.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

I was driving down the highway and when I went to apply my brakes the pedal completely broke off. It was just dangling on the floorboard. I had no brakes. I was forced to put my car in neutral to slow myself down and apply my parking break in order to stop. The road was very busy and I was going 60mph. I could have died. Luckily I was able to make it over 2 lanes and stop in the grass on the side of the road. I had the car towed to my mechanic and he had to replace the whole brake assembly. I have the broken parts and they are available for inspection. There were no warning lights

Reported

Jul 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

Car lost all steering while driving down the road

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

When driving in rain and high humidity, the windshield and front windows will often completely fog up with moisture on the inside of the car. It can make seeing outside while driving impossible and risks an accident. In three years we have found no settings on the climate control system that will avoid this problem. We have had the heater core replaced in a futile attempt to remedy the situation. We have been told by Buick that there is no fix or recall.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick LaCrosse. The contact stated while the vehicle was parked, it started on its own and would shut down on its own. The contact heard a roaring noise coming from the vehicle. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 72,000.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The brakes are getting stuck on while I am driving. The most recent occurrence happened while I was on the highway. The car would not accelerate, the whole system was shaking, there was no safe space for me to pull over. This vehicle has a recall for this exact problem but from what the dealer is saying, not my VIN. I find it hard to believe that this has occurred and it is unrelated to a previous recall for faulty brakes on 2011 Buick LaCrosse. Since this incident, the abs light has been on and another dash light has been on. My mechanic believes the brakes getting too hot may have lead to further damage to the abs sensor.

Reported

Jan 2023

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

The component is the brakes and the brake pedal while not engaging the brakes they remained on even after the vehicle was shut off .the vehicle brake lights remained on this was not duplicated when I took the car in by the dealer of how the brake remains engaged we even when not being used I would have to release the break by pulling it up with my foot while driving . This was duplicated and witnessed by two others the dealership where I bought the car and a trusted mechanic. which no avai there was no warning light indicating any type of concern prior to it doing this. the brake pedal being slightly stuck my transmission shifts not properly and hot feeling to the car now I have a warning saying that AC will not work due to the overheating of my engine which I believe to have repaired however the repair that was believed to be the problem obviously wasn't the problem because the light still remains on and the fan runs continuously the minute I start the car to the time I shut the car off I live in North Dakota and it is -1 today and the fan continues to run at all times and the warning light is on cooling fan the car lunges at times which is easy to lose control over when it does this it lunges to the point where it physically noticeable and and no warnings of this that a compensation is going to need to be made in my driving with this lunge issue. I do feel this break issue has affected many other parts of the vehicle and the safety associated with these components. Also at times the driver's seat will not move it goes up to the dash or back to the back seat leaving me in a position where I cannot drive the vehicle safely at all. Also the cruise control would not engage because of the brakes being slightly engaged. Took her to the dealership discussed this problem with them and they could not duplicate and it's been going on since I purchased the car It had 30,000 miles on it when I bought it and it continues to do this and I think it's a safety issue

Reported

Dec 2022

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, the vehicle made rattling noises and was shaking. The vehicle was taken to the dealer where it was diagnosed that the struts needed to be replaced; however, the replacement part was no longer being manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.

Reported

Oct 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick Lacrosse. The contact stated that the engine misfired while driving at various speeds. The check engine warning light was illuminated. The contact took the vehicle to an independent mechanic and was informed that there was a defective valve in the engine which caused the misfire. The contact was informed that the failure was related to a manufacturer defect. The manufacturer was notified of the failure and the contact was referred to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 105,000.

Reported

Sep 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick Lacrosse. The contact stated while the vehicle was at a complete, his son was rear-ended by another vehicle. The air bag warning light illuminated on the instrument panel; however, the air bag did not deploy. As a result, the driver hit his head on the headrest. The driver did seek medical attention for his injury. A police report was filed. The vehicle was drivable. In addition, the seat belt retractor latches were not able to be used after the rear-ended accident. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 135,000.

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

Crash 1 injuries

The contact owns a 2011 Buick Lacrosse. The contact stated that while his daughter was driving at 45 MPH with her 10-month-old child in a rear-facing car seat located in the rear driver seat, the rear driver's side toe link detached and she lost control of the vehicle. The vehicle drove off the road and crashed into a ditch. The air bags failed to deploy. The contact's daughter was able to exit the vehicle on her own. The contact's daughter sustained a forehead ache but did not seek medical assistance. The contact's grandchild did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot. The dealer was not notified of the failure. The contact became aware of the recall for NHTSA Campaign Number: 20V764000 (SUSPENSION) and contacted the manufacturer. The manufacturer advised the contact to take the vehicle to the dealer for recall repair but he would be responsible for the repair of collateral damages. The vehicle was not diagnosed or repaired. The failure mileage was approximately 173,671.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

Crash 1 injuries

Car been smelling like gas for awhile engine light pop on and off. My car will not start I have replace the fuel pump car still won’t get gas . Replaced battery numerous of times battery keep won’t stay charge . I have a recall on my car I believe the suspension is under recall as well. I also had to replace my windshield wiper motor a few times slapped against my windshield and cracked windshield.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

Crash

Waiting for recall to be repaired. Local dealer indicated unable to get parts.

Reported

Nov 2021

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

Defrost doesn't always work. Can't see too drive when this happens. Thought there was a recall.

Reported

Oct 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick Lacrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Oct 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Sep 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick Lacrosse. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Reported

Jul 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Jul 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick LaCrosse. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

I noticed today as I was stopped at a red light with my foot on brake the vehicle was kinda jumping like it was trying to go while foot was on brake. I drove a little further and the service stabilitrak light came on followed by the reduced engine power. The car proceeded to die in the middle of a busy street. After a few minutes it did restart and I was able to get it home. This seems to be a common problem with 2011 buick lacrosse. Ihave seen several complaints about this same issue.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Vin tool confirms parts not available.

Reported

Jul 2021

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

May 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Buick LaCrosse. The contact received notification of NHTSA Campaign Number: 20V764000 (SUSPENSION) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

May 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

THE CONTACT OWNS A 2011 Buick LaCrosse. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

May 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. Moses Cadillac Buick Gmc Truck, Inc (1406 Washington St E, Charleston, WV 25301) WAS MADE AWARE OF THE RECALL BUT INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

May 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GRANITE RUN BUICK GMC, INC. (1056 E BALTIMORE PIKE, MEDIA, PA 19063, (610) 566-1991) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

May 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

RECALL NOTICE MAILED TO ME DATED JANUARY 2021. GM RECALL #: N202308930. REAR SUSPENSION OF TOE LINKS AND ADJUSTER FASTENERS REQUIRE REPLACING IN ORDER TO CONTROL THE CAR. THE GM RECALL CENTER CORRESPONDENCE WAS DATED DECEMBER 10, 2020. I HAVE CONTACTED THE STATUS OF THIS RECALL ON 3/17/21, 4/2/21, AND 4/29/21 WITH THE SAME FINDING: INCOMPLETE REMEDY NOT YET AVAILABLE. I HOPE THAT YOU CAN HELP MY BUICK DEALER TO RECEIVE NECESSARY PARTS AS SOON AS POSSIBLE TO AVOID THE RISK OF AN ACCIDENT.

Reported

Apr 2021

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION). THE CONTACT STATED THAT REICHARD BUICK GMC (161 SALEM AVE, DAYTON, OH 45406, (937) 356-3738) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Apr 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

STABILITRACK SERVICE LIGHT CAME ON

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER TWIN BUICK GMC LOCATED AT 960 MORSE RD, COLUMBUS, OH 43229 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Mar 2021

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

THE CEM ON THESE CARS GO OUT VERY FAST WITHOUT NO NOTICE

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNED A 2011 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT LOST CONTROL OF VEHICLE WHICH RESULTED IN THE CONTACT CRASHING INTO A TELEPHONE POLE. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD WHERE IT WAS CLASSIFIED AS A TOTAL LOSS. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Reported

Feb 2021

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

Crash

TRUNK RANDOMLY OPENS. IT HAS HAPPENED MANY TIMES AND MY KEY FOB IS NOT IN MY POCKET. I KEEP IT ON A CLIP ON MY PURSE WHEN NOT IN USE. ONCE I NOTICED THE ALERT IN MY CAR POPPED UP ON MY DISPLAY WHILE DRIVING @ 55 MPH AND I DID STOP AND CLOSED THE TRUNK. MOST OF THE TIME CAR HAS BEEN STATIONARY. ONCE IT MUST HAVE BEEN OPENED DURING THE NIGHT AND IT RAINED. WHOLE TRUNK WAS VERY WET. SEVERAL TIME WHILE AT WORK AND MY CAR WAS PARKED IN THE PARKING LOT--HAD SOMEONE TELL MY MY TRUNK WAS OPEN.

Reported

Jan 2021

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

II CANNOT CONTROL THE DEFROSTER OR FAN CONTROL. THE VIN. NO. SAYS THIS WAS ON RECALL . BUT THE BUICK DEALER IN MY AREA SAID IT NO A RECALL ON 2011 BUICK LACROSSE. THEY WANT A HUNDRED DOLLARS TO CORRECT THIS PROBLEM . SOMETIMES THIS WORK AND OTHER WITH NO LUCK. ISOME TIMES HAVE TO WAIT UP TO 20 TO 30 MINUTE BEFORE I CAN THE DEFROST THE WINDSHIELD SO I DRIVE !!!!!!!!

Reported

Dec 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE SUN ROOF SHADE BUTTON WAS DEFECTIVE AND FAILED ROLL BACK AS INTENDED. THE CONTACT TOOK THE VEHICLE TO JIM HUDSON BUICK GMC (4035 KAISER HILL RD, COLUMBIA, SC 29203) WHERE THE VEHICLE WAS INSPECTED AND THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE COST OF THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,000. *BF CONSUMER STATED THROTTLE- POSITION SENSOR FAILED AS WELL.*JB

Reported

Oct 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

DRIVER CANNOT SEE ROAD WHICH WINDSHIELD STAYS FOGGED UP WHEN DRIVING AND WILL NOT DEFOG THIS IS A DANGER FOR IT COULD CAUSE IT LED TO CRASHES WINDSHIELD AND BACK WINDOW REMAINS FOGGED UP WHICH IS VERY DANGEROUS WHEN DRIVING IN TRAFFIC I WAS JUST MADE AWARE THAT THERE IS A RECALL ON THIS AND NEED THIS TAKEN CARE OF ASAP THANKS

Reported

Oct 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VENTILATION INSIDE THE VEHICLE FAILED TO WORK PROPERLY MAKING IT HARD FOR THE CONTACT TO SEE ON COMING TRAFFIC. THE VEHICLE WAS TAKEN TO SUTTLE MOTOR CORPORATION (12525 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 886-1700) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE HVAC SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER 2 OR 3 ADDITIONAL TIMES IN WHICH THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.*DT*JB

Reported

Aug 2020

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

BRAKE PEDAL DOES NOT RAISE AFTER APPLYING BRAKES. BRAKES REMAIN ENGAGED CAUSING DRAG AND BRAKE LIGHTS STAY ON. INTERMITTENT PROBLEM. MUST PULL PEDAL BACK UP TO STOP BRAKING ACTION AND GET BRAKE LIGHTS TO TURN OFF. DANGEROUS SITUATION THAT CAN CAUSE DAMAGE TO BRAKE ROTORS AND PADS TO WEAR OUT QUICKLY.

Reported

Jul 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103 WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM AND I DON'T KNOW IF ITS EFFECTING MY A/C TO I HAVE TAKEN IT EVERYWHERE TO GET FIX AND NO ONE FIXES IT COMPLETELY STILLS BLOW COOL NOT COLD LIKE IT IS SUPPOSED TO. *TR

Reported

Jun 2020

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE FRONT WINDSHIELD DEFROSTER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HVAC SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V149000 (VISIBILITY). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Reported

May 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

MY WHEEL BEARING NEEDS REPLACED I'M NOT SURE WHEN IT HAPPENED IT JUST DID. ALSO MY ABS LIGHT IS ON AND STAYS ON I'M NOT SURE WHAT THAT'S ABOUT OR WHAT IT MEANS. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. ADDITIONALLY, THE CONTACT WAS CONCERNED ABOUT MOISTURE ENTERING THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND O2 SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB

Reported

Apr 2020

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KYLE EDWARDS BUICK GMC LOCATED AT (1600 N MAIN ST, MUSKOGEE, OK 74401) AND WAS DIAGNOSED THAT THE ENGINE CEASED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT AVAILABLE.

Reported

Mar 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

DEFROST SYSTEM NOT WORKING PROPERLY, FRONT WINDSHIELD DEFROST SYSTEM FAILS TO CLEAR WINDOW, AND VISIBILITY IS AN ISSUE. HVAC SYSTEM DOESN'T COOL PROPERLY, COMPRESSOR COMES ON, HOWEVER TEMPERATURE ONLY LOWERS TO A CERTAIN TEMPERATURE. TEMPERATURE COOLS BETTER WHILE VEHICLE IS IN MOTION ON HIGHWAY.

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

LOSS OF ELECTRICAL POWER WHILE DRIVING. I HAVE A 2011 BUICK LACROSSE WHICH HAS HAD MULTIPLE PROBLEMS SINCE I PURCHASED. I HAVE SPENT THOUSANDS TRYING TO GET FIXED FROM THE DEALERSHIP TO OTHER CERTIFIED AUTO TECHNICIANS AND I CONTINUE TO HAVE ISSUES. FRI, 2/14/2020 I ALMOST LOSS MY LIFE. MY CAR DASHBOARD STARTED GOING BLACK AS I DROVE UP TO RAMP ONTO THE INTERSTATE IT COMPLETELY LOSS POWER AND VEERED OFF THE ROAD INTO THE GRASS. I WAS SECONDS AWAY FROM THE INTERSTATE!

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.

Risk: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.

Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.

General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.

Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.

General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.