Verdict
2020 Buick Encore: Complaints, Recalls & Known Issues
What the public record actually says about the 2020 Buick Encore — every figure below is a NHTSA or EPA number, not an opinion.
The read
Fewer reported complaints than most SUV.
Owners filed 19 NHTSA complaints — fewer complaints than 81% of 2020 SUVs. Electrical System leads the reports (21%). 2 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2020 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
19
Reports to NHTSA, 2020
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
26.5
EPA estimate
Complaint volume vs. segment peers
Fewer complaints than 81% of 2020 SUVs
The bar is this car's percentile among 2020 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Electrical System issues lead owner complaints (21% of 19 reports), followed by power train (21%).
+ 2 more component categories with fewer reports.
Share of all 19 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11588190, ODI 11544897, ODI 11457922, ODI 11353102.
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
SeatsMar 2020 · 20V537000Details +Close −
General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.
Risk: If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.
Remedy: GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.
Power Train · 20V668000Details +Close −
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2020 Buick Encore SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2020 Buick Encore SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Encore FWD | 1.4L 4-cyl | Front-Wheel Drive | Automatic (S6) | 25 | 30 | 27 |
| Encore AWD | 1.4L 4-cyl | All-Wheel Drive | Automatic (S6) | 24 | 29 | 26 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2020 Buick Encore: frequently asked
What does the complaint record show for the 2020 Buick Encore?
Owners filed 19 NHTSA complaints about the 2020 Buick Encore — fewer complaints than 81% of comparable 2020 SUVs, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2020 Buick Encore?
The most-reported problem areas are Electrical System (21% of complaints) and power train (21%).
How many recalls does the 2020 Buick Encore have?
2 recalls have been issued that affect the 2020 Buick Encore, covering components such as seats. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2020 Buick Encore get?
The EPA rates the 2020 Buick Encore between 26 and 27 mpg combined, depending on trim and drivetrain.