TireKick

Model-year record

2013 Buick Enclave
Image: Wikimedia Commons contributor · See source file

2013 Buick Enclave

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

68

Reports to NHTSA, 2013

Safety recalls

4

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

18.5

EPA estimate

Known issues

Steering issues lead owner complaints (18% of 68 reports), followed by electrical system (16%).

Steering18% · 12 reports
Electrical System16% · 11 reports
Power Train15% · 10 reports
Air Bags10% · 7 reports
Unknown Or Other7% · 5 reports
Exterior Lighting6% · 4 reports
Electronic Stability Control (ESC)4% · 3 reports
Seat Belts4% · 3 reports

+ 7 more component categories with fewer reports.

Share of all 68 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11301142, ODI 11716882, ODI 11466207, ODI 11466281, ODI 11437307.

Individual complaint reports(68)

Showing the 50 most recent reports
Power TrainFeb 2026 · ODI 11718186Details +

No first gear. Engine stalls if car is brought to a halt. On take off, car will stall if given too much throttle. If able to roll from dead stop, it will jerk and hesitate as if in too high of gear or dragging clutch.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11718186 at NHTSA →
SteeringFeb 2026 · ODI 11716882Details +

Steering wheel is so stiff it over works my arms and shoulder muscles burn it hard to turn literally feels as if the wheels is kind of bumping the frame 5 days steering wheel started to make a weird noise that is now persistent and sounds like a rubbing rubber sound and I have been getting electric shock every time I’m getting out the car and go to close the door since this started making a static like electric sound in the dash over my steering wheel they all at the same time on the same day February 4,2026 scared my car might catch fire

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11716882 at NHTSA →
Air BagsAug 2024 · ODI 11610032Details +

The contact owns a 2013 Buick Enclave. The contact stated that the air bag warning light was illuminated. The vehicle had not been taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 109,000.

Reported
Aug 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11610032 at NHTSA →
Power TrainAug 2024 · ODI 11606223Details +

Check engine light illuminated due to transmission clutch not being adequate in manufacturing. Transmission causes motor to shudder due to clutches slipping. Whether in automatic or manual, when accelerating in low RPM, the entire car begins to shudder instead of downshifting. Transmission has been replaced twice, with no corrections. Happens every time the car is driven.

Reported
Aug 2024
Incident date
Mar 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11606223 at NHTSA →
Unknown Or OtherMar 2024 · ODI 11576452Details +

You will just be driving down the road and then get the check engine light, engine power reduced, traction control off, and service stabilitrak warning on the dash board. You can be going 60 and it will just shut down with no warning. It's been to the shop 3 times and the issue is still unresolved. This is highly dangerous and could cause an accident

Reported
Mar 2024
Incident date
Mar 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11576452 at NHTSA →
Power TrainNov 2023 · ODI 11556973Details +

This vehicle should have a recall on the transmission upon review the recall numbers NHTSA Recall ID: 14V092000 and NHTSA Recall ID: 09V073000 are not showing up in the system as recalls on the 2013 model. I purchased this vehicle used from a private owner. In April of 2023 the transmission went out without any warning a major expense not to mention the trauma from being stranded on the highway. The repair at that time was not under a recall even though several other Buick Enclaves failed at the same time. Present November 2023 upon returning home from a road trip the vehicle showed the inability to shirt failed to shift into the proper gear NHTSA Recall ID: 14V092000 . Vehicle was towed to a local shop for diagnosis this is very irritating and upon calling was told that recall did not apply to my vehicle. PLEASE EXPLAIN WHY NOT !

Reported
Nov 2023
Incident date
Nov 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11556973 at NHTSA →
Seat BeltsSep 2023 · ODI 11546242Details +

I originally did front end collision repairs on this GM vehicle and I had to originally replace the front passenger seatbelt. I went through 3 apparent good used ones for replacement and all of them have had their fair share of difference from acting up. One of them seemed to work but every now and then the airbag light would come on due to seatbelt. Replaced it with another and frequently the airbag light would come off and on than the last one installed. The 3rd replacement seems to work but airbag light would come on again, not as frequent and would only shut off if seatbelt is pulled and retracted purposely by hand. I am not seeing a short or a wire problem but the seatbelt is not working properly and I believe GM has failed to produce quality front passenger seatbelts. Even all three of the seatbelt would not fully retract on their own without pushing it in by hand.

Reported
Sep 2023
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11546242 at NHTSA →
Unknown Or OtherSep 2023 · ODI 11542373Details +

Ac issue causing it hot to be in vehicle in this hot drought we are in. Ac blows hot indicating that there is a leak in the system of Freon. This needs to be fixed as I was researching I found many others complaint of the same year 2013 Buick enclave having the same issue. In the south it is too hot and not safe for anyone to be in a vehicle with out a working ac and costly to find issues to fix the entirety of the ac in a vehicle to fix. Please help!

Reported
Sep 2023
Incident date
Aug 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11542373 at NHTSA →
Power TrainNov 2022 · ODI 11492541Details +

My 2013 Buick Enclave transmission needed to be rebuilt after only 140,000 miles. While my cars transmission was being repaired there were 5 other Buick Enclaves being rebuilt as well. The internet shows that it is the number 1 car issue in Buick Enclaves. There needs to be some kind of recall for this issue. There is no reason that a transmission should be rebuilt on so many Enclaves.

Reported
Nov 2022
Incident date
Oct 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11492541 at NHTSA →
Electrical SystemJun 2022 · ODI 11467986Details +

Engine stalled multiple times while driving. Fuse box under hood loose and threw a code P1682. Only threw code once. No other warnings. Engine just cuts off with power til to dash and other dash components.

Reported
Jun 2022
Incident date
May 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11467986 at NHTSA →
SteeringMay 2022 · ODI 11466207Details +

Vehicle has been to GM dealership many times for problems related to reduced engine power, stabilitrack, and traction control issues. Dealer replaced relay switches, problem appeared to be fixed. While driving on a busy road, engine power reduced, stabilitrack, and traction control warnings illuminated. Car reduced speed nearly causing an accident while driving and power steering failed. Police needed to help remove car from roadway. ECM replaced, appeared fixed for awhile. While driving on Highway 54, same warnings illuminated and car slowed itself from 60mph to under 30mph. Numerous complaints can be found about the 2013 Buick Enclave and other years and this problem. I believe it will cause an accident and kill someone one day, if it hasn't already. Class action suit was even filed, and unfortunately dismissed. I'm afraid to drive my car. It is at the dealership AGAIN and we've only owned it since February 2022.

Reported
May 2022
Incident date
Apr 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11466207 at NHTSA →
SteeringMay 2022 · ODI 11466281Details +

Hard to turn steering wheel when braking, parking, and completely stopped. No leaks and fluid is full.

Reported
May 2022
Incident date
May 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11466281 at NHTSA →
SteeringOct 2021 · ODI 11437307Details +

Brake seemed as if it had a sound when purchased but dealership said it was inspected. I now find that it leaks fluid and I spent over $600 to replace the pump. Now as the dealership was diagnosing and repairing a separate issue they've notified me that there is a failed steering rack. The power steering rack repair is estimated to be $2,000. As this is a definite safety issue I am reporting in hopes of Buick assisting with this known failure. Invoice to be uploaded when repair is completed.

Reported
Oct 2021
Incident date
Oct 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11437307 at NHTSA →
Electrical SystemApr 2021 · ODI 11414206Details +

AFTER ANY AMOUNT OF RAIN, THE VEHICLE WILL NOT SHUT OFF AFTER TURNING THE KEY TO THE "OFF" POSITION AND REMOVING THE KEYS. THE VEHICLES DASH LIGHTS ALL GO OFF WITH THE EXCEPTION OF THE "CHECK ENGINE LIGHT". THE VEHICLE REMAINS RUNNING. I HAVE TO PULL A FUSE TO GET IT TO SHUT OFF. THEN, THE NEXT MORNING I HAVE TO JUMP IT TO GET IT TO START.

Reported
Apr 2021
Incident date
Apr 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11414206 at NHTSA →
EngineJan 2021 · ODI 11390702Details +

TRANSMISSION SHUDDER 2 ND GEAR MAYBE BAD WAVE PLATE DUV IS IN MOTION TO NOTICE SHUDDER AT 20 TO 30 MPH CAR IS 94.000 MILES

Reported
Jan 2021
Incident date
Jan 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11390702 at NHTSA →
EngineJan 2021 · ODI 11390212Details +

AT 77,136 MILES, ENGINE OVERHEATED WITHOUT WARNING WHILE DRIVING. CAR TOWED, RADIATOR REPLACED. AT 126,700 MILES, WHILE IDLING, CAR OVERHEATED. DRIVER PULLED OVER AND TURNED OFF ENGINE X 30 MINUTES. DROVE 1.5 MI WHEN CAR BEGAN SPUTTERING, BEEPING, AND SMOKING. CAR TOWED TO DEALERSHIP. REQUIRED NEW RADIATOR, WATER PUMP AND ENGINE BLOCK.

Reported
Jan 2021
Incident date
Jan 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11390212 at NHTSA →
Unknown Or OtherJan 2021 · ODI 11387818Details +

AUTOMATIC LIFT GATE LIFTS UP JUST FINE AND AS YOUR PUTTING STUFF IN THE HATCH IT COLLAPSES ON TOP OF YOU

Reported
Jan 2021
Incident date
Jan 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11387818 at NHTSA →
Air BagsMay 2020 · ODI 11324978Details +

IT KEEPS HAPPENING. THE SERVICE AIRBAG LIGHT COMES ON SEVERAL TIMES DURING THE YEAR. NO SERVICE CODE TO REPAIR!!! TO FIX WE KEEP DISCONNECTING THE BATTERY AND RECONNECTING WHY IS THIS A RECALL ON SOME MODELS AND NOT ON OTHERS. *TR

Reported
May 2020
Incident date
Apr 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11324978 at NHTSA →
SteeringJan 2020 · ODI 11301142 · crashDetails +

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO ALPINE BUICK GMC 8120 W TUFTS AVE, DENVER, CO 80123 TO HAVE THE LIGHT TURNED OFF HOWEVER, THE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT ONE DAY WHILE REVERSING FROM THE DRIVEWAY, THE POWER STEERING CEASED WITHOUT WARNING AND THE VEHICLE HIT A TREE. NO INJURIES WERE REPORTED AND THERE WAS NOT A POLICE REPORT FILED. THE CONTACT HAD THE VEHICLE REPAIRED UNDER WARRANTY AT THE SAME DEALER BUT THE FAILURE RECURRED. ALSO, THE CONTACT STATED THAT THE TRANSMISSION HAD TO BE REPLACED UNDER WARRANTY DUE TO AN ABNORMAL NOISE THAT WAS HEARD EMITTING FROM THE ENGINE. THE CONTACT HAD THE TRANSMISSION REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,515.

Reported
Jan 2020
Incident date
Jul 2019
Mileage
Not provided
Outcome flags
Crash
Open ODI 11301142 at NHTSA →
Visibility/WiperJan 2020 · ODI 11298508Details +

MULTI-FUNCTION SWITCH FAILED. FRONT WINDSHIELD WIPERS FAILED TO FUNCTION AS DESIGNED. THEY WOULD ONLY ENGAGE WHEN YOU USED THE RIGHT TURN SIGNAL. NO OTHER FUNCTION OF THE WIPER MULTI-FUNCTION SWITCH WOULD WORK. THIS LEFT NO WIPER FUNCTIONALITY UNLESS YOU TURNED RIGHT FROM A COMPLETE STOP. THE INTERMITTENT FUNCTION AND FRONT WINDSHIELD CLEANER BUTTON DID NOT FUNCTION. VEHICLE WAS IN MOTION ON HIGHWAY DURING PERIODS OF HEAVY RAIN MAKING VISIBILITY LITTLE TO NONE UNLESS THE LEFT TURN SIGNAL WAS PHYSICALLY ENGAGED. THIS CONTINUED THROUGH CITY STREETS, TURNING, AND THEN STATIONARY AT A COMPLETE STOP WHERE IT QUIT FUNCTIONING ALL TOGETHER. ALL FUSES TESTED AND CHECKED AND NO FAULTS WERE REPORTED ON THE DRIVER DISPLAY OR FROM OBD CHECK. UPON REPLACEMENT OF MULTI-FUNCTION SWITCH (HIGH BEAM, TURN SIGNAL, WIPER SWITCH) IT WAS OBSERVED THAT THE 4 PIN WIRE HARNESS (BLUE, GREEN, YELLOW, ORANGE) THAT IS SOLDERED TO THE PCB BOARD HAS ONLY ONE SPOT OF PROTECTION ELECTRICAL TAPE ON THE BACK OF THE UNIT.. AS THE WIRES ROUTE THROUGH THE PLASTIC HOUSING TO THE TURN SIGNAL MULTI-FUNCTION SWITCH THEY ARE SUBJECT TO WEAR AND BECOMING SNAGGED BY NORMAL USE OF THE TURN SIGNAL OR HIGH BEAMS. HAVING ZERO PROTECTION OVER THIS WIRING CAUSED THE ORANGE WIRE TO BECOME BRITTLE AND BREAK AWAY FROM THE MODULE. IT IS UNACCEPTABLE TO HAVE NO WIRE GROMMET PROTECTING SUCH A CRITICAL MOVING PART OF THE VEHICLE FUNCTIONALITY. IT IS CLEAR THAT THIS WAS A CHEAP DESIGN WITH LITTLE TO NO OVERSIGHT. ALL OTHER PLASTIC HOUSING , COPPER CONTACT POINTS AND MOVING PARTS WERE CLEAN AND FREE OF DEBRIS AND HAD SUFFICIENT GREASE TO MOVE PROPERLY. THIS IS A VERY SIMILAR PROBLEM TO COMPLAINT # 14V266000 WHERE MOVING PARTS HAVE CLEARLY NOT HAD PROPER PROTECTION AROUND WIRING OR WIRE HARNESSES.

Reported
Jan 2020
Incident date
Dec 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11298508 at NHTSA →
Exterior LightingJul 2019 · ODI 11231865Details +

THE DAYTIME RUNNING LIGHTS HAVE FAILED. THE PASSENGERS SIDE FAILED SEVERAL YEARS AGO AND I HAD IT REPLACED. A YEAR LATER IT FAILED AGAIN BUT I WAS NOT GOING TO PAY $1500 TO REPLACE IT. THE DRIVERS SIDE RECENTLY FAILED. I LITERALLY WATCHED IT HAPPEN AS THE VEHICLE WAS PARKED AND RUNNING WHILE I WAS APPROACHING IT. NOW THEY ARE BOTH NOT FUNCTIONING. THESE ARE LEDS AND SHOULD LAST LONGER THAN ORDINARY LIGHTS.

Reported
Jul 2019
Incident date
Jul 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11231865 at NHTSA →
Fuel/Propulsion SystemJun 2019 · ODI 11219500Details +

I PURCHASED A NEW BUICK ENCLAVE IN 2013. AT 116,000 MILES, MY CAR ALL OF SUDDEN DECELERATED WHILE ON THE HIGHWAY. I WAS ABLE TO GET OFF THE ROAD BUT IT WOULD NOT ACCELERATE PAST 35 MPH. I MANAGED TO GET IT HOME BY TAKING STREET SIDE. WHEN I ATTEMPTED TO TAKE INTO THE DEALER THE NEXT DAY, IT WOULD START, SPUTTER AND THEN CUT OFF. I HAD IT TOWED TO THE DEALER. THE DEALER ADVISED ME THERE WAS AN ISSUE WITH THE HIGH PRESSURE FUEL PUMP. THE DEALER ADVISED ME WHEN THEY ATTEMPTED TO INSTALL, IT BROKE. I LOOKED ON LINE AND READ THAT GM HAS BEEN MADE AWARE OF ISSUES WITH THE HIGH PRESSURE FUEL PUMPS IN ITS BUICKS, AMONG OTHER CARS. I CALLED THE GM COMPLAINT LINE. GM ADVISED ME THAT BECAUSE MY CAR WAS OUTSIDE OF WARRANTY THEY WOULD NOT PAY FOR THE REPAIR. MY CONCERN IS THAT IF THEY KNEW OF THE ISSUE OR NOW HAVE REASON TO KNOW OF THE ISSUE, WHY WOULD GM NOT BE REQUIRED TO MITIGATE DAMAGE AND PAY FOR THE REPAIR OR SOME PORTION THEREOF.

Reported
Jun 2019
Incident date
Jun 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11219500 at NHTSA →
SteeringMay 2019 · ODI 11206405Details +

WHEN DRIVING THE WHOLE ELECTRIC SYSTEM WIGS OUT. IT STARTS WITH THE WHOLE A/C CONTROLS BLACKING OUT AND TURNING OFF. THEN THEY MIGHT FLICKER. THIS IS FOLLOWING BY EVERY WARNING AND SERVICE LIGHT IN THE DASH COMING ON AND EVERY WARNING ANNOUNCEMENT COMING ON THE SCREEN ON THE DASH WITH THE CAR BEEPING AND DINGING. THEN THIS IS FOLLOWED BY THE ENTERTAINMENT SYSTEM COMPLETELY SHUTTING DOWN AND GOING BLACK AS WELL. SOMETIMES IT WILL DO THIS ALL OVER AGAIN AND FLICKER A COUPLE OF TIMES BEFORE COMING BACK ON FINE, AND SOMETIMES IT WILL COME BACK ON FINE AFTER DOING THIS WHOLE CYCLE ONCE. IT HAS NOT SHUT OFF THE ENGINE SO FAR, BUT THERE ARE PROBLEMS WITH STEERING AND DOWN OR UP SHIFTING DURING AND RIGHT AFTER THIS HAPPENS. IT MAY DO THIS MULTIPLE TIMES WITHIN THE SPAN OF ABOUT 10 MINS, OR IT MAY DO IT ONCE IN A 30 MIN SPAN OF TIME. THERE IS NO PATTERN OR REASONING TO IT. IT DOES THIS NO MATTER WHAT WEATHER CONDITION OR ROAD CONDITION THERE IS, AND NO MATTER HOW FAST I AM GOING OR HOW MANY MILES I HAVE DRIVEN. IT DOES SEEM TO BE DOING IT MORE ON A REGULAR BASIS NOW, IT IS EVERY SINGLE TIME I DRIVE THE CAR, AND THIS IS A DAILY DRIVER I DRIVE IT AT LEAST FOUR TIMES A DAY. THIS NEEDS TO BE RECALLED AND FIXED BEFORE SOMEONE GETS HURT BECAUSE IT IS HARD TO DRIVE AND STEER WHEN IT IS DOING THIS. I HAVE RECORDED VIDEO OF ME DRIVING AND IT DOING THIS. IT HAS BEEN DOING THIS FOR ABOUT TWO WEEKS NOW.

Reported
May 2019
Incident date
Apr 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11206405 at NHTSA →
Air BagsApr 2019 · ODI 11195317Details +

THE SERVICE AIR BAG LIGHT CAME ON. I TOOK IT TO INDEPENDENT AUTO SERVICE SHOP THEN THE DEALERSHIP, NEITHER COULD FIND ANYTHING WRONG WITH THEM. I WAS TOLD TO KEEP MOVING MY DRIVER SIDE SEAT UP AND BACK EVERY SO OFTEN...THAT MIGHT GET IT TO GO OFF. SERIOUSLY, THAT IS WHAT DEALERSHIP TOLD ME. SO, DURING OIL CHANGE I ASKED AUTO SHOP TO TAKE A LOOK AT SERVICE AIR BAG ISSUE. THEY SAID NO COMPUTER CODE CAME UP, SO I NEED TO TAKE IT TO THE DEALERSHIP. NOW I'M LEFT WITH A CAR THAT MIGHT KILL ME IN A CRASH, AND MY BEST BET TO SURVIVE CRASH IS TO 'TRICK' SENSOR BY MOVING MY DRIVER SEAT ' BACK AND FORTH EVERY SO OFTEN!'

Reported
Apr 2019
Incident date
Mar 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11195317 at NHTSA →
Electronic Stability Control (ESC)Apr 2019 · ODI 11194984Details +

MY 2013 BUICK ENCLAVE STARTED HAVING PROBLEMS BACK IN DECEMBER. WHEN I WAS DRIVING ALL OF THE SUDDEN THE CAR CHIMED ABOUT 3 TIMES THEN ALL THE SUDDEN THE DASHBOARD READ THE FOLLOWING: 1.ENGINE POWER IS REDUCED 2.SERVICE TRACTION CONTROL OFF 3.SERVICE STABILITRAK 4.THE ENGINE LIGHT COMES ON AT THE SAME TIME, THE ENGINE POWER STARTED TO DIE DOWN AND I WAS BARELY MOVING. IT WAS HARD TO STEER AND ALL POWER FUNCTIONS GREATLY REDUCED. ONCE I SHUT IT OFF AND RESTARTED THE CAR MY CHECK ENGINE LIGHT STAYED ON BUT IT SWITCHED FROM TRACTION CONTROL OFF TO TRACTION CONTROL ON. THEN I WAS ABLE TO CONTINUE DRIVING AGAIN. I BOUGHT THIS VEHICLE THINKING IT WAS A GOOD FAMILY CAR BUT NOW AFTER DEALING WITH THIS PROBLEM AND SEEING ALL THE COMPLAINTS ONLINE AND NOTHING BEING DONE, NO RECALL, I MADE A BAD CHOICE. MY CHILDREN WERE WITH ME WHEN THIS HAPPEND A FEW TIMES AND WE WERE ALMOST REAR ENDED BECAUSE OF IT. THE CAR LITERALLY STOPS WORKING. THIS IS A VERY DANGEROUS PROBLEM AND IS NOT UNCOMMON TO GMC VEHICLES. I DO NOT FEEL SAFE DRIVING THIS CAR. I DON'T UNDERSTAND WHY GMC HAS NOT IDENTIFIED THE PROBLEM. I AM TAKING IT TO NIMNICHT DEALERSHIP TOMORROW IN JACKSONVILLE. HOPEFULLY THEY HAVE SOME REAL ANSWERS BEFORE THIS CAR ENDS UP KILLING ME OR SOMEONE ELSE. VERY DISAPPOINTED GMC AFTER READING ALL THE COMPLAINTS AND NOTHING BEING DONE.

Reported
Apr 2019
Incident date
Dec 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11194984 at NHTSA →
Vehicle Speed ControlFeb 2019 · ODI 11180198Details +

WHILE DRIVING MY 2013 BUICK ENCLAVE TRACTION CONTROL, SERVICE STABILI TRACK FLASHES ACROSS DASBOARD. THE CHECK ENGINE LIGHT COMES ON AND ENGINE SPEED IS DRASTICALLY REDUCED. CAR DOES NOT ACCELERATE PROPERLY AND RPMS ARE NOT PRODUCING SPEED. CAR IS LETHARGIC AND SIGNS BEGIN WITHOUT WARNING. ONCE ENGINE IS TURNED OFF AND TURNED BACK ON TRACTION CONTROL RESTS AND DISPLAY MESSAGES DISAPPEAR BUT CHECK ENGINE LIGHT REMAINS ON. TEMPERATURE OR WEATHER OR TYPE OF ROAD YOU ARE DRIVING ON DOES NOT PLAY A FACTOR IN DEFECT OF TRACTION CONTROL STABILI TRACK.

Reported
Feb 2019
Incident date
Feb 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11180198 at NHTSA →
SteeringJan 2019 · ODI 11171583Details +

FOR THE LAST SIX MONTHS I'VE HAD MESSAGES SAYING SERVICE STABILITRAK, SERVICE TRACTION CONTROL, ENGINE POWER REDUCED, AND THEN IT SLOWED IMMEDIATELY WHICH WAS FRIGHTENING WHEN YOU ATE GOING 60 MPH. MY LOCAL DEALERSHIP SAYS ITS FUSE NOX WHICH ID ARCING AND WILL BE ALMODT 600 TO FIX. NOW MY POWER STEERING PUMP IS FAILING, TERRIBLE NOISES WGEN TURNING AND RECALLS HAVE BEEN ISSUED TO 2012S. VERY TIRED OF BEING AFRAID TO DRIVE MY CAR.

Reported
Jan 2019
Incident date
Jan 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11171583 at NHTSA →
Power TrainJan 2019 · ODI 11170195Details +

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK ABRUPTLY. THE VEHICLE WAS TAKEN TO SOECHTING MOTORS (603 KINGSBURY ST, SEGUIN, TX 78155, 830-303-4546) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON JAN 2019. *TR

Reported
Jan 2019
Incident date
Jan 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11170195 at NHTSA →
Electrical SystemDec 2018 · ODI 11162872Details +

AFTER TURNING OFF IGNITION KEY HAVING PLACED CAR IN PARK AND APPLING EMERGENCY BRAKE, THE IGNITION KEY LOCKS IN PLACE AND CANNOT BE REMOVED FROM IGNITION.

Reported
Dec 2018
Incident date
Dec 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11162872 at NHTSA →
Electronic Stability Control (ESC)Dec 2018 · ODI 11160905Details +

THE CAR STARTED DYING WHETHER I'M ON THE HIGHWAY GOING 65 OR STOPPED OR ACCELERATING...SO MANY DIFFERENT CIRCUMSTANCES.. THE CAR WILL BE GOING ALONG FINE AND ALL OF A SUDDEN IT SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK SYSTEM, ENGINE POWER REDUCED AND THEN IT DIES...IT DOES ALL OF THIS IN A MATTER OF 3 SECONDS THEN I'M LEFT TRYING TO STEER WITH NO POWER STEERING. THIS HAS HAPPENED PROBABLY 35 TO 40 TIMES IN THE FEW MONTHS THAT I HAVE HAD THE CAR. YESTERDAY WAS JUST THE LAST TIME

Reported
Dec 2018
Incident date
Dec 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11160905 at NHTSA →
Unknown Or OtherDec 2018 · ODI 11160914Details +

SIDE OBJECT DETECTION MODULE HAS AN INTERNAL OPEN SIGNAL. REPLACEMENT COST EXCEEDS $500.00. ODOMETER READING AT TIME OF DETECTION WAS 83,218 MILES. VEHICLE WAS/IS IN MOTION.

Reported
Dec 2018
Incident date
May 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11160914 at NHTSA →
Air BagsNov 2018 · ODI 11154275Details +

AIR BAG WARNING LIGHT IS ON. HAS BEEN ON FOR SEVERAL MONTHS; NO GOES OFF AND ON INDICATING A LOOSE CONNECTION. MY VEHICLE DOES NOT SHOW A RECALL WHEN LOOKING UP THE VIN; HOWEVER THE 2013 BUICK ENCLAVE HAS AN ACTIVE RECALL FOR A LOOSE AIR BAG CONNECTION. I BELIEVE MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL.

Reported
Nov 2018
Incident date
Jun 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11154275 at NHTSA →
Power TrainNov 2018 · ODI 11153695Details +

TRANSMISSION FAILURE. NO REVERSE AND WILL NOT SHIFT PAST SECOND GEAR. VEHICLE IS LIMITED TO ABOUT 15-20 MPH.

Reported
Nov 2018
Incident date
Nov 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11153695 at NHTSA →
SteeringSep 2018 · ODI 11129821Details +

WHILE DRIVING MY 2013 BUICK ENCLAVE, I MADE A LEFT TURN INTO THE STOP AND SHOP SUPERMARKET ENTRANCE WHEN I FELT THE STEERING WHEEL BECOME VERY HARD TO TURN, SECONDS AFTER IT WENT BACK TO BEIN NORMAL. THIS ALL HAPPENED WHILE A YOUNG LADY WAS IN THE CROSS WALK. NO ONE WAS HURT, BUT I DON'T WANNA IT TO GET TO THAT EITHER.

Reported
Sep 2018
Incident date
Sep 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11129821 at NHTSA →
Electronic Stability Control (ESC)Jun 2018 · ODI 11103042Details +

THE VEHICLE STALLS DURING ACCELERATION AT ABOUT 1800 TO 2200 RPN, MORE OFTEN AFTER A STOP OF VEHICLE AND IS MORE NOTICEABLE AT LOW SPEEDS FROM 20 TO 50 MPH IN BOTH CITY AND HIGHWAY BUT MORE OFTEN IN CITY STREETS, INCREASING THE RISK OF A CRASH. NO ENGINE LIGHTS COME ON SO MECHANICS ARE TELLING ME THAT THEY CAN'T DIAGNOSE WITHOUT ANY CODES ON THE ENGINE. VEHICLE HAS ABOUT 100K MILES AND THIS FAILURE STARTED ABOUT 95 K MILES AND GETTING WORSE WITH TIME. SO FAR THE ENGINE HAS NOT SHUT OFF.

Reported
Jun 2018
Incident date
Jun 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11103042 at NHTSA →
Exterior LightingJun 2018 · ODI 11099293Details +

REAR DRIVER AND PASSENGER SIDE TURN SIGNAL/BRAKE LAMPS KEEP BLOWING EVERY 5-6 MONTHS. ALMOST LIKE CLOCK WORK, THE PASSENGER SIDE LAMP BLOWS AND WITHIN 5-6 DAYS THE DRIVER SIDE LAMP BLOWS. HAVE TRIED DIFFERENT BRANDS/TYPES OF LAMPS TO NO AVAIL. ISSUE BEGAN IN 2016 AND HAVE REPLACED BOTH LAMPS 5-6 TIMES. PLACE APPROXIMATELY 4,000 - 5,000 MILES ON VEHICLE ANNUALLY. DEALER NOT AWARE OF ANY PROBLEMS BUT SEEMS TO BE A GM PROBLEM BASED ON OWNER COMPLAINTS ON MESSAGE BOARDS. NOT SURE IF RELATED TO AN ELECTRICAL ISSUE BUT HAVE ALSO REPLACED BOTH HID HEADLIGHTS AND REAR AC BLOWER MOTOR.

Reported
Jun 2018
Incident date
Jun 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11099293 at NHTSA →
Power TrainMay 2018 · ODI 11096530Details +

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY. THE DEALER (CROWN ACURA GREENSBORO, 3908 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9847), WHO SOLD THE VEHICLE TO THE CONTACT, INDICATED THAT THE TRANSMISSION FLUID NEEDED TO CYCLE THROUGH THE SYSTEM. HOWEVER, THE VEHICLE CONTINUED TO HESITATE AND RIDE EXTREMELY ROUGH AS IF IT WOULD STALL FREQUENTLY. AN APPOINTMENT WAS MADE WITH FLOW BUICK GMC - GREENSBORO (1205 BRID FORD PKWY, GREENSBORO, NC 27407, (336) 777-6503) FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 138,000.

Reported
May 2018
Incident date
Apr 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11096530 at NHTSA →
Electrical SystemApr 2018 · ODI 11082656Details +

I HAVE A 2013 BUICK ENCLAVE AND FOR THE PAST 5-6 MONTHS, THE TRACTION CONTROL OFF MESSAGE AND ENGINE POWERING DOWN MESSAGE CONTINUE TO POP UP AND MY CAR WHILE DRIVING ON THE HIGHWAY AND GOES INTO LIMP MODE AND QUICKLY DIES. I HAVE TO LET IT SIT FOR A FEW MINUTES AND THEN IT RESETS BUT THE ENGINE LIGHT REMAINS ON. I HAVE TAKEN IT INTO THE MECHANIC AND MOST RECENTLY THE DEALERSHIP BUT THEY HAVE REPLACED EVERYTHING TWICE AND HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. SO FAR THE ALTERNATOR HAS BEEN CHANGED, HAD TWO ENGINE BELTS REPLACED, IGNITION AND RELAY SWITCHES CHANGED, UPDATED ALL THE SOFTWARE WITH NO LUCK AND ABOUT 7K IN CHARGES.

Reported
Apr 2018
Incident date
Apr 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11082656 at NHTSA →
Power TrainMar 2018 · ODI 11081985Details +

WAVEPLATES HAVE STRESS FRACTURES WITHIN TRANSMISSION

Reported
Mar 2018
Incident date
Mar 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11081985 at NHTSA →
Vehicle Speed ControlMar 2018 · ODI 11081129Details +

ON 3/21/18 I WAS PULLING OUT OF A GAS STATION TO HEAD TO WORK. MY TRACTION CONTROL LIGHT LIT UP AS WELL AS MY ENGINE LIGHT. WARNINGS WENT ACROSS MY DASH STATING "TRACTION CONTROL OFF" "SERVICE STABILITRACK" "ENGINE POWER REDUCED" I COULDN'T GO OVER 40MPH. I MADE IT BACK TO WORK. AFTER WORK ONLY THE ENGINE LIGHT WAS ON. THE NEXT DAY I DROVE IT AND BY THE AFTERNOON THE ENGINE LIGHT HAD GONE OFF. THIS MORNING, 3/23/18 I DROVE TO WORK WITHOUT ANY COMPLICATIONS. DUE TO WEATHER WE CLOSED OUR OFFICE EARLY. I PULLED OUT OF THE PARKING LOT AND MY TRACTION CONTROL LIT UP AS WELL AS MY ENGINE LIGHT. ALL THREE WARNINGS WENT ACROSS MY DASH AGAIN AND THIS TIME I COULD NOT GO ABOVE 20MPH. I MADE IT HOME WITH MY FLASHERS ON. ONCE I GOT HOME I LET MY CAR SIT FOR A COUPLE HOURS AND THEN TOOK IT AROUND THE BLOCK. AGAIN ONLY MY ENGINE LIGHT WAS ON. WE WILL TAKE IT TO THE SHOP ONCE THE WEATHER CLEARS.

Reported
Mar 2018
Incident date
Mar 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11081129 at NHTSA →
Vehicle Speed ControlJan 2018 · ODI 11063499Details +

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY JERKED AND THE SPEED REDUCED TO 20 MPH. THE CHECK ENGINE AND STABILITY TRAC MALFUNCTION WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (ALEXANDER BUICK GMC CADILLAC, 1501 VENTURA BLVD, OXNARD, CA 93036) FOUR TIMES WHERE IT WAS DIAGNOSED THAT THE KEY FOB ALARM NEEDED TO BE REMOVED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

Reported
Jan 2018
Incident date
Nov 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11063499 at NHTSA →
Air BagsNov 2017 · ODI 11044048Details +

DRIVER'S SEAT AIRBAG DEFECTIVE. A WARNING LIGHT INDICATED IT WAS NOT FUNCTIONING. WHEN REPAIRED, NOTED THAT AIRBAG WAS "OPEN" AND WOULD NOT HAVE INFLATED. THE VEHICLE HAD NOT PREVIOUSLY BEEN IN AN ACCIDENT. GM WOULD NOT COVER REPAIR OF DEFECTIVE AIRBAG

Reported
Nov 2017
Incident date
Aug 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11044048 at NHTSA →
SteeringJul 2017 · ODI 11002928Details +

LOSSES POWER STEERING AT LOW RPM

Reported
Jul 2017
Incident date
May 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11002928 at NHTSA →
StructureJun 2017 · ODI 10995803 · 1 injuriesDetails +

POWER LIFT GATE SUDDENLY FALLS. MOVES TO THE TOP AND THEN SIMPLY FALLS CLOSED, ON YOU. STATIONARY.

Reported
Jun 2017
Incident date
Dec 2016
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 10995803 at NHTSA →
Air BagsJun 2017 · ODI 10995521Details +

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ALPINE BUICK GMC (8120 W TUFTS AVE, DENVER, CO 80123 (720) 746-2697), BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT MENTIONED THAT THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO ALPINE BUICK GMC SEVERAL TIMES. THE AIR BAG WARNING INDICATOR FAILURE WAS SERVICED, BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT STATED THAT ALL PREVIOUS AIR BAG FAILURES WERE SERVICED PER A WARRANTY. THE WARRANTY EXPIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT ONLY OFFERED TO PAY FOR PART OF THE REPAIRS SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000...UPDATED 07/24/17 *BF *CN

Reported
Jun 2017
Incident date
Sep 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10995521 at NHTSA →
Unknown Or OtherMay 2017 · ODI 10991766Details +

I PURCHASED THIS VEHICLE ON 05/25/2017. I NOTICED THAT NIGHT THAT THE SERVICE AIR BAG LIGHT KEPT COMING ON. I LOOKED IT UP AND FOUND THAT SOME OF THESE MODELS HAD RECALLS ON THE AIR BAG SYSTEM. I AM TRYING TO FIND OUT IF THERE IS A RECALL(S) ON THIS VEHICLE AND IF SO HAVE THEY BEEN RESOLVED OR HOW DO I GET THEM RESOLVED?

Reported
May 2017
Incident date
May 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 10991766 at NHTSA →
Power TrainMay 2017 · ODI 10983876Details +

I PURCHASE THIS VEHICLE USED FROM HENNESSEY BUICK DEALERSHIP 9 MONTHS AGO AS CERTIFIED USED CAR. MAY 4 TRAVELING ON INTERSTATE 75 NORTH, AT SIXTY FIVE MILES PER HOUR/THE TRANSMISSION GIVE A LOUD BAND SOUND AND THE CAR STOPPED IN MIDDLE OF HIGHWAY. WITH TRAFFIC TRAVELING BOTH WAYS. THE DRIVE TRAIN STOP PULLING. HAD CAR TOWED BACK TO HENNESSEY AND WAS TOLD THAT THE TRANSMISSION BLEW UP ALONG WITH THE ENGINES THIS CAR COST ME $ 32, AND I BELIEVE THAT GANG SHOULD REPLACE THIS CAR BECAUSE I FEEL LIKE THE VEHICLE WAS UNSAFE AND CAUSED GREAT DANGER TO ME. PLEASE INVESTIGATE THIS MATTER FOR ME, I DO NOT HAVE A PHOTO TO UP LOAD OF THIS INCIDENT. MY NUMBER IS: [XXX]. [XXX] AND [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR

Reported
May 2017
Incident date
May 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 10983876 at NHTSA →
WheelsJan 2017 · ODI 10947229Details +

ALL FOUR TIRES HAVE PREMATURE SIDEWALL CRACKS AND CRACKS BETWEEN THE TREAD PATTERN. THE VEHICLE HAS THE ORIGINAL FOUR MICHELIN LATITUDE TOUR TIRES. THE MILEAGE IS 28790 AT THE TIME IDENTIFIED BY THE LOCAL BUICK DEALERSHIP DURING A GENERAL INSPECTION. I CONTACTED MICHELIN CUSTOMER SERVICE ON DECEMBER 31, 2016. PROBLEM NOT RESOLVED.

Reported
Jan 2017
Incident date
Dec 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10947229 at NHTSA →
SteeringNov 2016 · ODI 10928267Details +

LIGHTS ON THE DASH BOARD CAME ON WHILE DRIVING IN TOWN AT APPROXIMATELY 20 MPH INDICATING AWD, TRACTION CONTROL AND ANTI-LOCK BREAKS WERE NOT WORKING. POWER STEERING ALSO WAS NOT WORKING. VEHICLE TAKEN TO LOCAL GM DEALER FOR REPAIR. ASSESSMENT INDICATED NEED TO REPLACE POWER STEERING PUMP AND ELECTRONIC BREAK MODULE. THE LIGHTS CAME OFF AND ON REPEATEDLY OVER THE NEXT SEVERAL WEEKS WAITING ON THE REPAIRS. THE TWO RECOMMENDED PARTS WERE REPLACED AND ONE WEEK LATER THE SAME LIGHTS CAME ON AND POWER STEERING AND OTHER FUNCTIONS WERE LOST AGAIN, INDICATING THAT THE ISSUE WAS NOT FIXED BY REPLACING THESE PARTS. *TR

Reported
Nov 2016
Incident date
Oct 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10928267 at NHTSA →
Electrical SystemNov 2016 · ODI 10925714Details +

SHORTS IN THE ELECTRICAL SYSTEM, TURN SIGNALS, REVERSE LIGHTS, PARKING LIGHTS, TAILIGHTS BURN OUT. RADIO AND COMMUNICATIONS PANEL SHORTS

Reported
Nov 2016
Incident date
Jan 2015
Mileage
Not provided
Outcome flags
None reported
Open ODI 10925714 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(4)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Air BagsAug 2021 · 21V246000Details +

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Risk: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

Open full NHTSA recall record →
Air BagsJul 2021 · 21V782000Details +

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

Open full NHTSA recall record →
Air Bags · 14V118000Details +

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Risk: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

Open full NHTSA recall record →
Seat Belts · 14V266000Details +

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Risk: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

2 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Outboard Front Seat Belt Anchor Cable Failure

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belt Anchor Cable Failure

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Crash-test ratings

2013 Buick Enclave SUV FWD NHTSA source

Overall
Frontal
Side
Rollover

2013 Buick Enclave SUV AWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Enclave FWD3.6L 6-cylFront-Wheel Drive172419
Enclave AWD3.6L 6-cylAll-Wheel Drive162218

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2013 Buick Enclave: frequently asked

What does the complaint record show for the 2013 Buick Enclave?

Owners filed 68 NHTSA complaints about the 2013 Buick Enclave. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2013 Buick Enclave?

The most-reported problem areas are Steering (18% of complaints) and electrical system (16%).

How many recalls does the 2013 Buick Enclave have?

4 recalls have been issued that affect the 2013 Buick Enclave, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2013 Buick Enclave get?

The EPA rates the 2013 Buick Enclave between 18 and 19 mpg combined, depending on trim and drivetrain.