2010 Buick Enclave

I am filing this safety complaint regarding a sudden and dangerous engine failure in a 2010 Buick Enclave CXL purchased from Frankfort Car Outlet on 8/25/2025. On 10/25/2025, while driving on the expressway, the engine suddenly began knocking, lost power, and stalled. This created a serious safety risk to myself and other drivers. The failure occurred only 60 days after purchase and approximately 2,000 miles later, suggesting a pre-existing internal defect that the dealership did not disclose. The dealership has refused to inspect the vehicle, acknowledge the safety risk, or assist in any way. This type of sudden engine failure could pose a serious hazard if similar vehicles have the same issue, and I believe NHTSA should be aware of the potential risk.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The engine and fuel pump system failed while driving the vehicle. It is available upon request to inspect. I just towed it to the shop today on 10/22/25 to get a full inspection. My sister and I were put at risk while driving towards a hill in San Francisco. It was on a busy main road when suddenly the vehicle began to jerk and thud back and forth. While I pushed the gas pedal, I began to question why the vehicle was suddenly reacting this way. In efforts to pull over to the side, a huge smoke fog began to come out of the exhaust pipe. As I tried to reach the curb the car didn’t want to move any further as I pushed on the gas. I put it in park and called the tow truck (receipts below) while there were cars passing me by almost causing an accident. I have looked online to see if there was a problem or recall with this vehicle having the same issue I was having. Come to find out there was a recall issued for certain vehicles only, with the same issue as my vehicle. The vehicle was taken into a local auto shop, where they diagnosed it and inspected it. The reports show it has the same exact issues with the car as those that were recalled. No there were not any warning signs nor failure signals. Due to this reason, I was completely caught off guard.

Reported

Oct 2025

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

I purchased a 2010 Buick Enclave from a dealer who did not disclose any major issues with the vehicle. After purchase, I began experiencing significant problems while driving, including difficulty shifting, loss of power, and unstable handling. Concerned for my safety, I took the Buick to a mechanic for inspection. The mechanic verified that: •The wrong transmission had been installed in the vehicle, causing unsafe shifting and performance issues. •The driveshaft was malfunctioning, which affects the stability and control of the SUV. •No warning or check engine lights were on •CV axel bolts were zip tied closed Because of these defects, the mechanic told me the vehicle is not safe to drive. These problems were never disclosed to me at the time of sale, and I would not have purchased the vehicle had I known.

Reported

Sep 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The timing chain broke and my transmission needs to be replaced.

Reported

Aug 2025

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

Bad timing chain at 141,000 miles

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The engine was built with the same components as the 2008/2009 models and they have been recalled, the oil drains out of the engine rapidly and causes engine to seize and had to be replaced.

Reported

Jul 2024

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

Car was running just fine had its oil changed new tires added and it just stopped running. Got it checked with a car technician and he stated it’s the engine.

Reported

Apr 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING DOWN THE ROAD, THE LOCKS ON THE DOORS WILL SUDDENLY LOCK, UNLOCK, LOCK AND UNLOCK. AFTER THAT THE ENGINE SLOWS WAY DOWN LOSING POWER, THEN IT WILL BE OKAY TO GIVE IT MORE GAS AND IT SPEEDS UP. THE LAST COUPLE OF TIMES THIS HAPPENED, THE CAR LOST ALL POWER AND STAHLED.

Reported

Feb 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

When the driver seat is moved the service air bag light comes on. When you move the seat again the light goes off.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Buick Enclave. The contact stated that while driving at various speeds, the vehicle suddenly shut off. The contact stated that the ECM warning light had remained illuminated. Additionally, there was a burning odor inside the vehicle. The vehicle was taken to the local mechanic who discovered water and mold under the carpet and electrical components submerged in the water. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 144,000.

Reported

Oct 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

Timing belt chain

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Purchased new, dealer twice during warranty kept vehicle for 6 weeks to do recall notice repairs. Now this 2010 has 42,000 miles and the steering is going bad. SB10056459-3388 describes the exact problem. During these two periods that recall repairs were done that should have addressed the problem even though the problem had not surfaced yet. This was a wear condition i was never informed of. It is getting worse now.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Buick Enclave. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed again that the timing chain had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the issue would be escalated. The failure mileage was approximately 78,000.

Reported

Jan 2023

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Buick Enclave. The contact stated that the power steering failed at speeds of 15 mph or less. In addition, the failure occurred while making a turn. The contact stated the vehicle would have to use manual steering in order to operate the vehicle. There were no warning lights. The dealer was not informed of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.

Reported

Aug 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Buick Enclave. The contact stated that after entering the vehicle, there was a knocking noise coming from the vehicle prior to starting the engine. After starting the vehicle, the noise became louder. While operating the vehicle, the check engine warning light remained illuminated and a humming noise was present. The vehicle was taken to the local mechanic who indicated that the transmission gear was faulty. The vehicle was serviced however, the failure persisted. No further information was available. In addition, after refueling the vehicle would not immediately startup. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000.

Reported

May 2022

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

I have 2 of these booster seats and both of them the back is no longer locking into the base. It folds as the child is getting into the Seat. It doesn't stay in place even if the child has their car seatbelt on making it dangerous while riding in it as it may fold. I have not had it inspected. I am just wanting to know what you can do to help me. Also, thus won't let me put the correct Manufacturer date of 09/21/2019 in.

Reported

Nov 2021

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

The power steering has issues when turning it seems to not work. Been have this problem for about a year. I’ve talked to other Buick owners and they have the same problem. I also have electrical issues on the drivers side door panel, where none of the switches work. Just all of a sudden quit.

Reported

Jun 2021

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING MY VEHICLE WHEN IT SUDDENLY STALLED AND WOULD NOT START, I HAD IT TOWED TO A MECHANIC AND WAS ADVISED IT NEEDED AN ENGINE, THIS WAS A KNOWN PROBLEM WITH THE 2008, 2009, 2010 BUICK ENCLAVES, BECAUSE OF THE OIL PUMP DRAINING THE ENGINE OF OIL IT SEIZED THE ENGINE. I CALLED GM AND ASKED WHY THEY HAVEN'T RECALLED THE 2010 ALONG WITH 2008, AND 2009 MODELS WITH THE SAME ENGINE AND ISSUE. THEY SAID ITS BEEN ACKNOWLEDGED BUT THERE IS NO FUTURE DATE IF OR WHEN THE 2010 BUICK ENCLAVE WOULD BE RECALLED FOR THE ENGINE- OIL FAILURE! THIS COST OVER $4800 DOLLARS TO GET FIXED, I JUST PURCHASED THE CAR FROM A DEALERSHIP LESS THAN A YEAR PRIOR, VERY DISAPPOINTED WITH DEALER FOR NOT MAKING ME AWARE TO CHECK OIL EVERY FEW DAYS SO THIS WOULDN'T HAPPEN. I ALSO JUST HAD THE OIL CHANGE DONE A MONTH BEFORE THE ENGINE SEIZED!

Reported

Mar 2021

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

THE 2010 BUICK ENCLAVE HAS BEEN WELL KEPT. I HAD JUST PURCHASED IT AND ONLY DROVE IT FOR 2 MONTHS. I WAS DRIVING ON THE FREEWAY AT 70MILES PER HOUR THEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR LOST POWER DOWN TO 40MILES I HAD TO PULL OFF THE FREEWAY. ALMOST HIT. THE HOLE SYSTEM SHUT DOWN IT WOULDN'T START AT ALL HAD IT TOWED TO THE DEALER THEY SAID THE TIMING CHAIN JUMMPED AND LOCKED UP YOUR MOTOR IT WILL BE 10 THOUSAND TO FIX I DONT HAVE THAT KIND OF MONEY SO NOW I M PAYING A LOAN ON A CAR THAT DOES NOT WORK.

Reported

Feb 2021

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING IN SINGLE DIGIT TEMPS IN ICY ROAD CONDITIONS IN TRAFFIC USING THE BRAKES A LOT MY TRACTION CONTROL LIGHT CAME IN AND I GOT A SERVICE YOUR TRACTION CONTROL SYSTEM AND ENGINE POWER WAS REDUCED CAUSING ME TO NOT HAVE CONTROL OF THE VEHICLE IN HEAVY TRAFFIC AND DANGEROUS ROAD CONDITIONS. TRACTION CONTROL WILL NOT COME BACK ON AFTER THE VEHICLE HAS BEEN TURNED OFF AND RESTARTED. ROAD CONDITIONS WERE SO BAD TRAFFIC WAS MOVING 5-10MPH ON HIGHWAY. THE REDUCED ENGINE POWER HAPPENED AS SOON AS I STARTED TURNING RIGHT ON ANOTHER ROAD DUE TO HOW SLICK THE HIGHWAY WAS.

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

THE THROTTLE - POSITION SENSOR IS NOT WORKING PROPERLY AND ENGINE STARTED ACTING UP WHILE DRIVING

Reported

Jan 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

JAN. 10 AT 8 AM MY DAUGHTER AND I LEFT SALT LAKE CITY TO DRIVE HOME TO LAS VEGAS. AT 8 AM, EVERYTHING WAS FINE, NO NOISE FROM THE VEHICLE NO CLANKING, NO SMELL. I COULD DO U TURNS AND SHARP TURNS TO PARK THE VEHICLE BEFORE STOPPING TO GET A BAGEL. WE ENTERED THE 15 SOUTH TO HEAD HOME, WE ARE DRIVING AT SPEEDS OF 70-80MPH. AT APPROXIMATELY 11:00AM WE ARE REACHING THE TOWN OF BEAVER, UTAH. I NEEDED TO PULL OFF THE FREEWAY TO GAS UP AND WANTED AN ESPRESSO. WE EXIT THE FREEWAY AND AS I START SLOWING I CAN TELL MY POWER STEERING HAS GONE OUT, I ALMOST HIT ON COMING TRAFFIC WHILE TURNING TO THE RIGHT WHEN COMING OFF THE EXIT BECAUSE IT WAS SO EXTREMELY DIFFICULT TO STEER. THE OTHER DRIVER HAD TO SWERVE IN TO THE DIRT AREA TO AVOID HITTING MY DAUGHTER AND I, FOLLOWED US TO THE GAS STATION AND YELLED AT ME UNTIL HE REALIZED SOMETHING WAS WRONG WITH MY STEERING.. WE HAD TO PAY TO HAVE THE VEHICLE TOWED TO ST GEORGE UTAH TO RONS SHELL MECHANIC STATION. RON THOUGHT MAYBE IT WAS A BAD PUMP OR RACK (EVEN THOUGH THERE WERE NO SIGNS OF IT GOING BAD). WE PAID OVER 2 GRAND TRYING TO GET IT FIXED AND THERE ARE INTERMITTENT POWER STEERING ISSUES, FINALLY RON GAVE UP AND SAID THATS THE BEST HE CAN DO. AFTER INVESTIGATING I SEE MANY OTHER PEOPLE ARE HAVING POWER STEERING FAILURE WITH 2010 GMC BUICK ENCLAVES. GMC NEEDS TO TAKE THIS SERIOUSLY. MY DAUGHTER AND I WERE ALMOST HIT HEAD ON! BECAUSE OF INSTANT POWER STEERING FAILURE WITH NO WARNING WHAT SO EVER!! THIS NEEDS TO BE CORRECTED ASAP!!

Reported

Jan 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

2010 BUICK ENCLAVE WITH 116,164 MILES, JUST OVER 10,00 PER YEAR, ENGINE DEVELOPED A SPUN ROD BEARING AND QUIT WHILE DRIVING. STEERING LOST POWER AND ENGINE STOPPED. I HAD TO PUSH IT BACKWARDS TO GET OUT OF AN INTERSECTION. I HAD JUST STARTED A RIGHT TURN. 22 MONTH EARLIER THE TIMING CHAIN STRETCHED ON THE VEHICLE COSTING $2000 IN REPAIRS. OIL WAS CHANGED EVERY 5000 OR LESS MILES AND USED MOBILE 1 SYNTHETIC OIL THE ENTIRE TIME. THIS AND OWNERS OF EARLIER MODEL YEARS REPORT THIS SAME PROBLEM FROM THIS VEHICLE. A WELL MAINTAINED VEHICLE SHOULD NOT HAVE THESE TWO PROBLEMS WHICH POINTS TO SOME FAILURE IN DESIGN OR MANUFACTURE. VEHICLE IS NOW JUNK.

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

ENGINE LIGHT IS COMING ON DUE TO ISSUE WITH TIMING CHAIN. MY MECHANIC SAID GM ISSUED A SERVICE BULLETIN AND GM OFFERED EXTENDED WARRANTY COVERAGE TO FIX THE PROBLEM FOR MODEL YEAR 2009 BUT NOT 2010 (WHICH IS MY MODEL YEAR). IT WAS A KNOWN PROBLEM AND GM REFUSES TO COVER THE REPAIR OF THE TIMING CHAIN REPLACEMENT.

Reported

Nov 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

WHEN SLOWING DOWN, STEERING GETS HARD TO TURN

Reported

Aug 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

THE CAR SHUT OFF WHILE I WAS DRIVING IT, I WAS STARTING TO GO FROM SITTING AT A RED LIGHT AND IT JUST SHUT ITSELF OFF! I'VE JUST PURCHASED THIS CAR AND ALREADY IT'S A HUNK OF JUNK. ALSO THE AMOUNT OF ELECTRICAL PROBLEMS CAUSED BY WATER ENTERING THE MOTOR COMPARTMENT IS RIDICULOUS AND SHOULD BE A RECALL AS IT'S JUST A BAD DESIGN. THE AC FAN MOTOR LOCATED ABOVE THE PASSENGER FLOOR FILLS WITH WATER AND RUINS THE MOTOR. THE CAR SHUT OFF TODAY BECAUSE OF SHODDY SOLDERING.

Reported

Jul 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

WHILE DECELERATING THE POWER STEERING RANDOMLY GOES OUT. I'M HAVING THE VEHICLE CHECKED OUT FOR A SECOND TIME. I HAVE RECENTLY DONE THE RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM IN 2010 BUICK ENCLAVES AND GMC HAS YET TO MAKE A RECALL. THIS COULD DEFINITELY BE VERY DANGEROUS IF DECELERATING AND MAKING TURNS ON HIGHWAY AND POWER STEERING JUST GOES OUT. HOPEFULLY NO ONE HAS TO DIE FOR GMC TO ADMIT FAULTY STEERING. *TR

Reported

Jun 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

POWER STEERING IS LEAKING FLUIDS. HEARING A SLIGHT HOWLING SOUND WHEN TURNING THE STEERING WHEEL. *TR

Reported

Jun 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

2010 BUICK ENCLAVE WAS DRIVING AT APPROXIMATELY 50MPH, ENGINE STUTTERED, LOST POWER, AND WOULD NOT ACCELERATE. PULLED OVER AND ENGINE WOULD NOT RESTART. TOWED TO LOCAL REPAIR SHOP AND FOUND THE ENGINE HAD BLOWN, GEARS BLEW APART, TIMING CHAIN SHOT. FULL ENGINE REPLACEMENT COSTING ALMOST $7,000. MILEAGE WAS 178,222. ADDITIONAL ISSUES TO INCLUDE REAR SUSPENSION PARTS, BRAKES, ROTORS, WHEEL BEARINGS (TWICE) DUE TO DEFECTIVE PARTS. REAR LATERAL LINKS BOTH UPPER AND LOWER (TWICE DUE TO DEFECTIVE PARTS). CAR STILL DOES NOT RIDE PROPERLY AFTER SECOND REPLACEMENT OF PARTS AND 4 ALL WHEEL ALIGNMENTS. CAR SWAYS TERRIBLY AND ROCKS ESPECIALLY DURING HIGHER WINDS. VERY HARD TO KEEP ON THE ROAD AND DANGEROUS. *TR

Reported

Jun 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

I AM WRITING BECAUSE WE PURCHASED A 2010 BUICK ENCLAVE IN 2018. IMMEDIATELY AFTER PURCHASING I NOTICED ISSUES WITH THE VEHICLE AND IT HAD TO BE SERVICED TWICE WITHIN A COUPLE WEEKS OF HAVING IT. AT THE TIME THE SERVICE DEPT. COULD NOT DIAGNOSE THE ISSUE AND BLAMED IT ON MY ACCIDENTALLY TOUCHING THE MANUAL SHIFT ON THE SHAFT. I KNEW I WAS NOT DOING THIS. I HAVE VIDEO OF THE CAR DOING THIS WEIRD ACCELERATION AND ALL DURING THE LAST COUPLE OF YEARS BUT [XXX] KEPT SAYING THE VEHICLE WAS FINE. WELL, I WAS STRANDED BECAUSE IT JUST STOPPED A FEW DAYS AGO AND HAD TO TAKE A 50.00 UBER HOME. I HAVE HAD TO UBER 3 TIMES NOW AND PURCHASED A CODE READER. THE CODE COMES BACK AS A TIMING CHAIN STRETCHED. IT SEEMS WHAT I WAS FEELING FROM THE VERY BEGINNING WAS IN FACT THIS ISSUE. I AM NOT HAPPY ABOUT THIS. I HAVE HAD TO RENT VEHICLES FOR THE LAST 3 DAYS AND WILL HAVE TO HAVE THE VEHICLE TOWED BACK TO MY HOME TOMORROW. SINCE THIS ISSUE WAS BROUGHT TO YOUR ATTENTION FROM DAY ONE I EXPECT IT TO BE REPAIRED AT NO COST TO ME AND SOME OF THE CHARGES I HAVE ACCUMULATED BE REIMBURSED. THIS IS NOT JUST! I WILL BE LOOKING INTO THE LEMON LAW AND IF IT APPLIES TO ME. I AM HOPING YOUR COMPANY TAKES RESPONSIBILITY. HAD THEY PAID ATTENTION TO WHAT I WAS SAYING AND ALL THEN THIS WOULD NEVER HAVE HAPPENED,. THE STRESS AND ISSUES THIS HAS CAUSED GOES SO MUCH DEEPER THAN THIS THE CODE THAT COMES BACK IS P0008. THE CRANK SHAFT. I HAVE READ NUMEROUS REVIEWS ON THIS AND WILL CONTINUE TO CARRY THIS ON. FURTHERMORE THE FACT THAT THERE ARE RECENT ISSUES WITH THE POWER STEERING AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

TWICE WITHIN THE PAST MONTH WHEN DRIVING ON THE INTERSTATE WHILE USING CRUISE CONTROL MY VEHICLE AUTOMATICALLY STARTED ACCELERATING UNCONTROLLABLY. DEPRESSING THE BRAKE PEDAL DID NOT DISENGAGE THE CRUISE CONTROL OR STOP THE CAR FROM TRYING TO ACCELERATE. IN BOTH CASES I HAD THE WHEREWITHAL NOT TO PANIC, CONTROL THE VEHICLE TO THE SHOULDER, PUT THE CAR IN NEUTRAL AND TURN THE ENGINE OFF. AFTER RESTARTING THE CAR THE ENGINE IMMEDIATELY CONTINUED TO ACCELERATE AND THROTTLE UP TO 4000 RPMS WHILE STILL IN PARK. FORTUNATELY, BOTH INSTANCES OCCURRED ON STRAIGHT STRETCHES OF INTERSTATE DURING LESS THAN CROWDED HOURS. I SHUTTER TO THINK IF THIS OCCURRED WHILE MY KIDS WERE DRIVING. I AM FILING THIS COMPLAINT IN HOPES THAT IF THERE ARE OTHER CASES OF THIS HAPPENING WE CAN MAKE SURE GM CAN FIX THIS BEFORE ANYONE GETS KILLED. I KNOW OTHER AUTOMAKERS HAD THIS PROBLEM AND WERE ABLE TO CORRECT IT THROUGH RECALL. I CONTACTED GM/BUICK WITH MY CONCERNS AND THEY ACKNOWLEDGED THAT THIS IS INDEED A SAFETY CONCERN BUT SINCE MY WARRANTY IS EXPIRED THERE IS NOTHING THEY CAN DO BUT ADVISE ME TO TAKE IT IN FOR REPAIR AT MY OWN EXPENSE. I HAVE A VIDEO I TOOK AFTER THE SECOND OCCURRENCE ONCE I WAS ABLE TO PULL MY VEHICLE OVER AND TRY TO RESTART IT. I AM NOT ABLE TO UPLOAD IT THROUGH THIS FORM BUT I CAN SEND IT UPON REQUEST. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

NUMEROUS TIMES AT HIGHWAY SPEED MERGING ON AND OFF RAMPS INTO TRAFFIC THE POWER STEERING GOES OUT CAUSING ME TO APPLY MORE UPPER ARM STRENGTH TO MERGE AND THEN THE POWER STEERING COMES BACK ON CAUSING ME TO JERK THE VEHICLE INTO TRAFFIC ALMOST CAUSING ME TO HIT VEHICLES IN FARTHEST LANE.

Reported

Apr 2020

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

I RECENTLY JUST PURCHASED MY VEHICLE WITH 145,000 MILES WHEN I NOTICED THAT MY STEERING WHEEL LOCKS DURING TURNS. IT BECOMES VERY HARD AND DANGEROUS TO TURN. I HAVE TO TURN VERY SLOW WHICH IS DANGEROUS CAN COULD CAUSE AN ACCIDENT. I HAVE READ THAT THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE AND THAT IT NEEDS TO BE RECALLED HOPEFULLY WE CAN FIND A WAY TO FIX THIS.

Reported

Mar 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

WELL WHAT HAPPENED WAS THE VEHICLE DEAD STOPPED IN THE MIDDLE OF TRAFFIC. THIS MAY NOT SEEM UNUSUAL, BUT THIS PARTICULAR VEHICLE HAS BEEN REPORTED FOR THE SAME ISSUE, P0008 WHICH IS A STRETCHED TIMING CHAIN ISSUE. THIS ISSUE SEEMS TO BE COMMON WITH THE 3.6L VVT ENGINE THAT IS SHARED ACROSS ALL MODELS. MY WIFE AND CHILD WERE IN THE VEHICLE AT THE TIME AND WERE ABOUT TO BE HIT BY ON COMING TRAFFIC. LUCKILY, THE VEHICLE COMING TOWARD THEM WAS ABLE TO GET OUT OF THE WAY. THE VEHICLE BLOCKED TRAFFIC FOR SEVERAL HOURS. THE DESCRIBED PROBLEM IS A STRETCHED TIMING CHAIN, BUT MY RESEARCH HAS ELUDED THAT GM HAS HAD THIS SAME ISSUE WITH MULTIPLE MODELS OVER MULTITUDES OF MODEL YEAR VEHICLES. THIS ISSUE OFTEN LEADS TO A HEFTY REPAIR BILL UPWARDS OF $3500 OR EVEN MORE. IN MY OPINION WITH MULTIPLE REPORTS OF THIS VEHICLE OR MODELS THAT SHARE THE SAME ENGINE, THE PROBLEM CAN LEAD TO POSSIBLE SAFETY CONCERNS FOR A DEAD STOP WHILE DRIVING. A VEHICLE COULD POSSIBLY BE ON ICY, WET, ROAD CONDITIONS AND COULD CAUSE A GREAT DEAL OF MORE INJURIES. I BELIEVE THAT THIS ISSUE SHOULD BE LOOKED INTO FOR MODEL YEARS FROM 2008 - 2020. THE ENGINE HAS NOT CHANGED. THIS ENGINE IS NOT ONLY SHARED WITH THE BUICK ENCLAVE, BUT THE CHEVY TRAVERSE, GMC ACADIA, BUICK LACROSSE, AND THE LIST GOES ON. DUE TO THE TIMING CHAIN FAILURE, MY FAMILY COULD HAVE BEEN SERIOUSLY HURT OR WORSE. PLEASE LOOK INTO THE DESIGN ISSUE. I'M GLAD THAT MY FAMILY IS OK. NOW, I HAVE A HEFTY $3500 REPAIR THAT I NEED TO TAKE CARE OF FOR A CAR THAT I STILL OWE MONEY ON. GM NEEDS TO GET IN FRONT OF THIS AND PROVIDE SOME TYPE OF RELIEF FOR THEIR CUSTOMERS. GM KNOWS ABOUT THE ISSUE. IN 2011 GM RELEASED CUSTOMER SATISFACTION PROGRAM 10287 WHICH DIDN'T WORK THEN IN 2012 GM RELEASED A SPECIAL COVERAGE ADJUSTMENT (#11340C) EVEN WHEN PROPER OIL CHANGES ARE DONE. PLEASE LOOK INTO

Reported

Feb 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

/ I AM DRIVING MY BUICK ENCLAVE AND THE MOMENT I MOVE MY STEERING WHEEL A NOISE LIKE A VERY LOUD HUM STARTS, I EITHER WHEN PARKING IT IS VERY EMBARRASSING FOR ME BECAUSE EVERYONE IS AROUND ME THEY TURN AND CRITICIZE ME BECAUSE I AM NOT GOING TO THE MECHANIC TO REPAIR MY ENCLAVE AND ANOTHER PROBLEM I HAVE IS THAT THE BACK DOOR IF IT OPENS WITH THE CONTROL BUT WHEN TRYING TO CLOSE IT IF IT GOES DOWN TO CLOSE BUT BECOMES OPEN AGAIN IT IS AS IF THERE WAS AN OBSTACLE THAT DOES NOT LET IT CLOSE COMPLETELY

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

TIMING CHAIN FAILED IN AUGUST 2017 AT 87K MILES. OVER $4,000. FAILED AGAIN IN JANUARY OF 2020 AT 120K MILES. DEALER ONLY CHARGING $400-500 DUE TO MY INSISTENCE AND MY DESIRE TO GIVE THEM A POOR REVIEW IF THEY DID NOT HONOR THE REPAIR.

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

11 MONTHS AFTER I BOUGHT MY BUICK THE ENGINE WENT OUT THE DEALER SAID IT WAS NOTHING TO DO WITH ME THE REPLACEMENT USED ALL MY WARRANTY. AND THERE HAS BEEN ONE AFTER ANOTHER PROBLEM. MY STEERING WHEEL LOCKS DURING TURNS ALMOST HAD SOME REAL SERIOUS FINDER BENDERS. IT'S THROWING P420 CODE FOR BANK 2 AND NOW HAVE NO SOUND AT ALL EVERYTHING WORKS BUT NO BLINKERS, HAZARD, SEATBELT, BACKUP WARNING SOUNDS AT ALL WITH NO RADIO .

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SHELTON BUICK GMC (855 SOUTH ROCHESTER ROAD, ROCHESTER HILLS, MICHIGAN, (248)-651-5500) WHERE THE DEALER REPLACED THE AIR BAG WIRING HARNESS CONNECTOR DUE TO CORROSION OR LOOSE CONNECTORS. THE VEHICLE WAS REPAIRED. THE DEALER STATED THAT THE MANUFACTURER'S WARRANTED SPECIAL COVERAGE REPAIR NUMBER: 15536 FOR THE AIR BAGS HAD EXPIRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,150.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

APPROXIMATELY FOUR YEARS AGO, MY STEERING STARTED SLIPPING AND BECOMING TIGHTER IN TIGHT (<95 DEGREE) TURNS. WITHIN A SHORT TIME SPAN, THE PROBLEM BECAME CONSTANT. IT IS IMPOSSIBLE TO ENTER OR EXIT A PARKING SPOT. THE DEALER QUOTED ME $2500 TO REPAIR AND SAID THE PROBLEM IS FREQUENT ON BUICK ENCLAVES FROM 2010 ON.

Reported

Dec 2019

Incident date

Sep 2015

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. JOHN PAUL'S BUICK GMC (3615 S 108TH ST, GREENFIELD, WI 53228, (414) 482-6246) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5585597823. THE FAILURE MILEAGE WAS APPROXIMATELY 114,753.

Reported

Oct 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

VEHICLE LOSSES POWER, ENGINE LIGHT CAME ON, CODES P0008, P0017, P0009- TOOK IT TO SHOP AND THEY SAID THE OIL WAS 3 QTS LOW. I JUST HAD IT CHANGED WITHIN 60 DAYS. THEY CHANGED THE OILS AND CLEARED THE CODES WHICH WERE SHOWING. I ALSO HAD TRANSMISSION FLUID CHANGES AND A NEW FRONT LEFT TRANSAXLE INSTALLED. WIFE DRIVE THE VEHICLE HOME, WHICH IS WITHIN 3 MILES OF SHOP. ENGINE CAME BACK ON WITH THE SAME THREE CODES GIVEN ABOVE. CALEED BACK TO SHOP NEXT DAY, THEY SAID ENGINE WOULD HAVE TO BE PULLED AND THE CHART SAID ABOUT A 21 HOURS JOB (THEY CHARGE $68/HR). AND SAID IT WOULD BE ABOUT $2500 TO FIX. I SEE MANY POSTS ONLINE WITH THIS VEHICLE CONCERNING THIS SAME ISSUE. THERE SHOULD HAVE BEEN SOME TYPE OF RECALL ON THE TIMING CHAINS/BELTS IN THESE CARS AND LIKE MODELS.

Reported

Oct 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

OFTEN WHEN TURNING THE VEHICLE POWER STEERING SEEMS TO LOOSE POWER. IT FEELS LIKE I AM DRIVING A OLD CAR WITH NO POWER STEERING. IT HAPPENS AT ANY SPEED. I SELDOM FEEL THIS FROM A STOPPED POSITION. I SELDOM FEEL IT WHEN GOING STRAIGHT. SOME TIMES I CAN FEEL IT AS I SLOW DOWN TO START A TURN. IT HAPPENS MOST IN TOWN. IT CAN HAPPEN WHEN COMING OFF THE INTERSTATE TO MAKE THE FIRST TURN AT AN INTERSECTION...BUT NOT OFTEN. I SEE NO LEAKS. THE FLUID IS AT THE PROPER LEVEL.

Reported

Sep 2019

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AUDIBLE WARNING CHIMES AND TURN SIGNAL CLICKING SOUND WHERE NOT PRESENT DUE A MALFUNCTION IN THE AUDIO AMPLIFIER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BALLAS BUICK(5715 WEST CENTRAL AVE, TOLEDO OH.) WHO DIAGNOSED THAT AN ELECTRICAL SHORTAGE TO THE AUDIO AMPLIFIER HAD OCCURRED DUE TO THE WATER LEAKING INTO THE PANELS OF THE VEHICLE AND BEHIND THE FIRE WALL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 168,000.

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

WATER IS GETTING TO THE ELECTRICAL COMPONENTS OF THE AMPLIFIERS (BOSE SYSTEM) AND SHORTING THEM OUT. THAT MEANS THERE IS NO SOUND WHAT SO EVER INSIDE THE VEHICLE. NO BLINKERS, HAZARDS, RADIO OR IF THE ENGINE LIGHT COMES ON YOU WON'T HEAR IT, ONLY A VISIBLE ICON. THIS IS AN ISSUE NOT ONLY IN THE ENCLAVE, BUT THE ACADIA AS WELL AS THE SATURN OUTLOOK. THIS SHOULD HAVE BEEN A RECALL A LONG TIME AGO. I REFUSE TO PAY FOR THIS WHEN IT'S AN ISSUE ACROSS THE BOARD.

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE INDICATOR FLASHED. STUDEBAKER BUICK GMC (3200 E MAIN ST, RICHMOND, IN 47374, (765) 962-0505) DIAGNOSED THAT THE TIMING CHAIN WAS BEING STRETCHED AND NEEDED TO BE REPLACED. THE DEALER QUOTED A REPAIR COST OF $2,000 AND STATED THAT THEY WOULD CALL BACK WITH THE FINAL ESTIMATE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,800.

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

IN 2017@75,477 MILES MY CAR LOST POWER ON THE HIGHWAY, COULD NOT GET IT TO GO OVER 40MPH. DROVE TO DEALER & TURNED OUT TO BE TIMING CHAIN WHICH IS A KNOWN ISSUE IN MY TYPE OF CAR. DEALER REPAIRED CAR AT WARRANTY PRICE, EVEN THOUGH MY WARRANTY HAD RUN OUT & TOOK 40% OFF SINCE I HAD BEEN SUCH A GREAT CUSTOMER. THEY HAD SOME KIND OF INCENTIVE MONEY AVAILABLE.FAST FORWARD TO APRIL 2019 @ 95,000 MIKES, CAR IS LOSING POWER AGAIN ON HIGHWAY ESPECIALLY WHEN MERGING, MUST FLOOR GAS PEDAL TO GET CAR TO GO, ENGINE LIGHT ON INTERMITTENTLY AT FIRST, BUT NOW ON PERMANENTLY, TIMING CHAIN CODE (P0008) COMES UP & DEALER SAYS IT WILL BE AN ESTIMATED COST OF $2500 TO REPAIR, MUST PULL ENGINE AGAIN. TIMING CHAIN REPAIR FROM 2017 ONLY UNDER WARRANTY FOR 1 YEAR OR 12,000. I WENT 2 YEARS & 20,000 SINCE REPAIR. DEALER ONLY WILLING TO DISCOUNT REPAIR NEEDED NOW @ 25%. THIS IS A KNOWN ISSUE WITH MY CAR ESPECIALLY THE 2008, 2009 & 2010 MODELS. THERE ARE TONS OF ON-LINE COMPLAINTS ABOUT TIMING CHAINS IN MY TYPE CAR & THERE SHOULD HAVE BEEN SOME TYPE OF RECALL ON THE TIMING CHAINS/BELTS IN THESE CARS. IT IS A KNOWN PROBLEM. NOT SAFE WHEN DRIVING ON HIGHWAY & PROBLEM CAN OCCUR AT ANY TIME WITHOUT WARNING.YOU LOSE POWER & CAN GET STUCK IN MIDDLE OF NOWHERE. UNSAFE!

Reported

Aug 2019

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

THE AIR CONDITIONER HOSE WAS MELTED WHERE IT TOUCHES ANOTHER HOSE, THERE WAS AN ACADIA AND A TRAVERSE THAT HAD THE SAME PROBLEM. WHEN I CALLED BUICK TO SEE IF THERE WAS A RECALL, I WAS TOLD ONLY YUKON HAD THE RECALL. I HAVE A PROBLEM WITH THIS, THEY ARE BASICALLY THE SAME. THEY KNOW THESE HOSES RUN TOO HOT NOT TO BE SEPARATED OR AT LEAST INSULATED. THE PART COSTS AN INSANE $861 DOLLARS. ALL OF THESE VEHICLES NEED TO BE RECALLED OR CORRECTED.

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TODAY I WAS DRIVING TO WORK, AS I PULLED INTO THE DRIVEWAY OF WORK TICKING NOISE STARTED AND THEN CAR DIED RIGHT ON A HILL BLOCKING TRAVEL, IT WOULD NOT RESTART, SO I HAD IT TOWED TO MY MECHANIC WHO ADVISED ENGINE BLOWN DO TO TIMING BELT WEAR...ALL MY OIL WAS SUCKED INTO ENGINE (JUST HAD AN OIL CHANGE 2 MTHS AGO) AND BLEW THE MOTOR! THIS IS A KNOWN PROBLEM WITH THIS YEAR, MAKE, MODEL OF BUICK, WHY IS NO ONE DOING ANYTHING ABOUT A RECALL! I CAN'T AFFORD A NEW ENGINE, NOR A NEW CAR, I JUST PURCHASED THIS USED AT HURD BUICK IN RHODE ISLAND 5/2017 EXPLAINED NEEDED DEPENDABLE CAR, I'M A SINGLE PARENT WORKING FULL TIME AND THEY GAVE ME A LEMON KNOWING FULL WELL THE ENGINE PROBLEMS WITH THIS MIDEL! NHTSA NEEDS TO MAKE GM ACCOUNTABLE TO THE CONSUMER OF 2010 MODELS LIKE THEY DID WITH THE 2008-2009 MODELS THIS IS SO UNFAIR. I HAD TO RENT A CAR TO GET BACK AND FORTH TO WORK...I DON'T KNOW WHAT OR HOW I'M GETTING AROUND NEXT WEEK!

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

DRIVING DOWN THE ROAD AT DIFFERENT SPEEDS AND CONDITIONS DOOR LOCKED GO UP AND DOWN, GAUGES GO CRAZY, TRANSMISSION DOWN SHIFTS, ENGINE DOESN'T DIE, PULL OVER AND EVERYTHING IS FINE UNTIL IT HAPPENS AGAIN

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH HANKOOK DYNAPRO HP2 TIRES. THE CONTACT STATED THAT ONE OF THE TIRES WOULD LOSE PRESSURE OVER TIME. THE SPECIFIC TIRE THAT FAILED WAS NOT DISCLOSED. THE CONTACT HAD TO CHECK FOR LEAKS, BUT THE FAILURE RECURRED. THE CONTACT HAD THE TIRES ROTATED, BUT THE FAILURE OCCURRED AGAIN SEVERAL TIMES. THE TIRE MECHANIC FINALLY DISCOVERED A CRACK IN THE TIRES. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE TIRE SHOULD BE UNDER WARRANTY AND TO CHECK THE OTHER TIRES. THE MANUFACTURER HAD NOT CALLED BACK TO CONFIRM IF THEY WOULD REPLACE THE TIRES. THE VIN, DOT NUMBER, AND TIRE SIZE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 107,000 AND TIRE FAILURE MILEAGE WAS 4,000.

Reported

Apr 2019

Incident date

Oct 2018

Mileage

Not provided

Outcome flags

None reported

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Risk: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Risk: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Risk: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Risk: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Risk: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.