TireKick

Model-year record

2012 Buick Enclave
Image: Wikimedia Commons contributor · See source file

2012 Buick Enclave

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

132

Reports to NHTSA, 2012

Safety recalls

6

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

18.5

EPA estimate

Known issues

Structure issues lead owner complaints (16% of 132 reports), followed by air bags (15%).

Structure16% · 21 reports
Air Bags15% · 20 reports
Electrical System13% · 17 reports
Steering13% · 17 reports
Unknown Or Other10% · 13 reports
Engine9% · 12 reports
Power Train9% · 12 reports
Service Brakes2% · 3 reports

+ 11 more component categories with fewer reports.

Share of all 132 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11645043, ODI 11526006, ODI 11468393, ODI 11439890, ODI 11349789.

Individual complaint reports(132)

Showing the 50 most recent reports
Power TrainMay 2026 · ODI 11738309Details +

While driving, the vehicle suddenly and without warning experienced a severe, dangerous loss of acceleration. The dashboard immediately displayed a "Reduced Engine Power" warning message along with a "Service StabiliTrak" light, forcing the vehicle into an immediate electronic fail-safe "limp mode." This sudden, drastic reduction in engine power severely restricts the vehicle's ability to maintain safe roadway speeds, accelerate from a stop, or merge safely into traffic, posing an immediate rear-end collision hazard to myself and other motorists. Furthermore, the defect simultaneously disables critical active safety systems by shutting down the StabiliTrak and Traction Control networks. A diagnostic scan revealed code P2138 (Accelerator Pedal Position Sensors 1-2 Correlation Not Plausible). Investigation reveals that this is a widespread, systemic safety defect caused by design flaws in the vehicle's body. Rainwater and moisture from clogged factory sunroof drains or cowl seams leak directly down into the interior cabin wall, pooling into the primary instrument panel-to-body wiring harness block (X218 connector) in the driver's side footwell. This water intrusion causes green corrosion on the delicate pins, short-circuiting the 5-volt reference sensor circuit for the throttle controls while the vehicle is in motion. General Motors is fully aware of this exact defect and has documented it internally via Technical Service Bulletin (TSB) #10-00-89-017H (and related GM TSBs). Because this defect causes unexpected, immediate engine failure and disables traction safety networks while driving, it constitutes a severe safety hazard that should be escalated to a mandatory safety recall.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11738309 at NHTSA →
EngineMar 2026 · ODI 11727724Details +

While sitting at a traffic light my engine runs rough, then it dies

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11727724 at NHTSA →
Electrical SystemJul 2025 · ODI 11675512Details +

Transmission needs replacing

Reported
Jul 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11675512 at NHTSA →
Fuel/Propulsion SystemApr 2025 · ODI 11657657Details +

Fuel pump, throttle body, and High pressure fuel pump. Car makes door lock noises and’s completely cuts off while driving over 20 times now on highway and all. Have gotten several things repaired in addition to these listed things and after repairing car works fine for a few months then needing to be replaced again. No codes are being given other then abs, traction control warning and stabilitrak

Reported
Apr 2025
Incident date
Feb 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11657657 at NHTSA →
Air BagsMar 2025 · ODI 11647163Details +

Steering wheel airbag warning. Seat belts fraying. The underneath welding for the support bar, potentially the rear axel, came unwelded.

Reported
Mar 2025
Incident date
Mar 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11647163 at NHTSA →
StructureFeb 2025 · ODI 11645043Details +

The contact owns a 2012 Buick Enclave. The contact stated that while driving at various speeds, the vehicle lost motive power and hesitated while attempting to accelerate and depressing the accelerator pedal. During the failure, the check engine warning light momentarily illuminated. The vehicle was taken to a local mechanic who was unable to determine the cause of the failure. Additionally, while opening the rear liftgate door, there was a clicking sound coming from the driver's side rear liftgate door strut. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 15V415000 (STRUCTURE). The failure mileage was 118,000.

Reported
Feb 2025
Incident date
Mar 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11645043 at NHTSA →
Unknown Or OtherJan 2025 · ODI 11636230Details +

The tailgate lifts up and then slams down violently

Reported
Jan 2025
Incident date
Dec 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11636230 at NHTSA →
Electrical SystemDec 2024 · ODI 11633316Details +

My car has shut off multiple times , electrical shorts, intermittent no start, intermittent misfires all the time but randomly , injector codes even when replaced and injectors are good , yes come check out my vehicle no shops can find out what's the problem practically the whole front end has been replaced and problems still happening it is congruent with a recall but shows nothing from vin

Reported
Dec 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11633316 at NHTSA →
Power TrainSep 2024 · ODI 11614684Details +

When pulling onto a county road with traffic the transmission kept slipping and the engine would rev higher. It took a lot longer to get up to speed and the cars behind me had to brake quickly.

Reported
Sep 2024
Incident date
Sep 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11614684 at NHTSA →
EngineJul 2024 · ODI 11600412Details +

Driving along and engine power reduced causing car to slow significantly - like downshifting two gears. Lights / traction control lights came on dash. Errors flashed - "Traction Control Off", "Service Stabilitrak", "Engine Power Reduced" All of this not only caused a slight bit of confusion, but placed us in danger with the flow of traffic. A repair shop replaced the gas pedal, however issue persists. Research indicates the throttle body sensor might be at fault - so we replaced this. Issue persisted, so I spent time online and found a GM TSB indicating a known issue and extending the warranty 10 years or 120K miles for P2138 Code. At this point, this issue persists intermittently, so we do not consider the vehicle safe to drive.

Reported
Jul 2024
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11600412 at NHTSA →
SteeringApr 2024 · ODI 11584396Details +

The contact owns a 2012 Buick Enclave. The contact stated that while driving at various speeds, the vehicle lunged forward while accelerating. The failure was more persistent at speeds of 40 MPH and lower. There were no warning lights illuminated. Additionally, while turning the steering wheel to the left or the right there was a clunking sound coming from the steering wheel. The vehicle had been taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000.

Reported
Apr 2024
Incident date
Mar 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11584396 at NHTSA →
Power TrainFeb 2024 · ODI 11570693 · crashDetails +

What does it mean when my car says service StabiliTrak and service traction control? Its main function is indicating that the traction system has been turned off manually to remind you to turn it back on when necessary. However, the StabiliTrak warning light may also signal potential damage to vehicle components that allow the system to work effectively. Loss of Power to Engine, Can't stear, feels like its about to blow up. It seems very usual for the Enclaves, Traverses and Acadias. And I had the same problem out of my 2014 Traverse LTZ

Reported
Feb 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
Crash
Open ODI 11570693 at NHTSA →
Electrical SystemJan 2024 · ODI 11565700Details +

If any warning light comes on such as my add air to a tire (it always tells me the wrong tire), all of the warning lights start flashing. Things shut off (radio, dash lights, backup camera) and sometimes the car will shut completely down and come back on. I am afraid to drive very far.

Reported
Jan 2024
Incident date
Jan 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11565700 at NHTSA →
Service BrakesJan 2024 · ODI 11563044Details +

I purchased this vehicle (used)on 01/12/2021. 5 weeks later the brakes pedal went to the floor. It has done this randomly several times. Usually I can get the car stopped, put it in park and pump the brake pedal a few times and the pedal will be back to normal.When this happens it's usually at a low speed and I can get the car stopped but it takes a while. I have attempted to talk to Gen. Motors at Detroit seeking information as to how can I repair this problem. I got no help from Detroit. My local Buick shop manager tells me it could be any number of things. Maybe a sensor or something in the brake system or a vaccuum problem. I need to know what to do to fix this problem before I get into a wreck.

Reported
Jan 2024
Incident date
Feb 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11563044 at NHTSA →
Air BagsNov 2023 · ODI 11554703Details +

PURCHASED CAR USED FROM CAR DEALER. DEALER STATES HIS MECHANIC INSPECTED VEHICLE. I DROVE OFF THE LOT WITH NO ISSUES. LESS THAN 48 HRS LATER, SERVICE AIRBAG LIGHT COMES ON. VEHICLE WAS STATIONARY, IGNITION TURNED ON WHEN LIGHT CAME ON. LIGHT COMES ON, GOES OFF AND REPEATS THIS...

Reported
Nov 2023
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11554703 at NHTSA →
Unknown Or OtherSep 2023 · ODI 11543617 · 2 injuriesDetails +

The hatch door slam down by its self and it hit my daughter and my husband two different times because it slam down with no warning .

Reported
Sep 2023
Incident date
Jul 2023
Mileage
Not provided
Outcome flags
2 injuries
Open ODI 11543617 at NHTSA →
StructureJun 2023 · ODI 11526006 · 1 injuriesDetails +

The contact owns a 2012 Buick Enclave. The contact stated that after pressing the liftgate button to the open the rear liftgate, the liftgate door opened before suddenly falling downward and closing. During the incident the liftgate door had made contact with the owners head. The contact sustained bruised head which did not require medical treatment. The manufacturer was notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: 15V415000(Structure). The contact indicated that the vehicle had experienced that same failure listed in the recall. The local dealer was not contacted. The failure mileage was 105,000.

Reported
Jun 2023
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11526006 at NHTSA →
EngineNov 2022 · ODI 11495371Details +

The contact owns a 2012 Buick Enclave. The contact stated that while driving uphill and while driving approximately 60 MPH, the vehicle was jerking. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The contact stated that the vehicle was repaired after the dealer made a contract for the repair; however, the failure recurred, and the contact stated that the vehicle was jerking while driving at various speeds. The vehicle was then taken to two independent mechanics, who retrieved failure codes from the wheel speed sensor. The contact was informed that the engine needed to be replaced. After filing a complaint with the Federal Trade Commission, the contact was advised to file a complaint with the NHTSA hotline. The manufacturer was not made aware of the failure. The approximate failure mileage was 128,000.

Reported
Nov 2022
Incident date
Feb 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11495371 at NHTSA →
StructureJun 2022 · ODI 11468393Details +

The contact owns a 2012 Buick Enclave. The contact stated that while placing groceries into his vehicle, an abnormal noise began to emit from the rear liftgate. As the contact moved out of the way, the liftgate slammed down independently without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 15V415000 (Structure) which he linked to the failure. The contact called the manufacturer and he was informed that his vehicle was not included in the recall. The contact was then referred to a dealer for assistance. The dealer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Reported
Jun 2022
Incident date
Jun 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11468393 at NHTSA →
Air BagsMar 2022 · ODI 11458778 · crash · 1 injuriesDetails +

I was in a accident and the air bag hurt me very bad driver side tooth gone tissue want go down what can I do

Reported
Mar 2022
Incident date
Dec 2021
Mileage
Not provided
Outcome flags
Crash 1 injuries
Open ODI 11458778 at NHTSA →
Vehicle Speed ControlFeb 2022 · ODI 11452819 · crash · 1 injuriesDetails +

The contact owns a 2012 Buick Enclave. The contact stated while driving in a parking lot at approximately 5 mph and making a right turn, the brake pedal was depressed and the vehicle revved up and accelerated to about 20 mph while the brake pedal as depressed. The contact stated no warning light was illuminated. The vehicle ran into a building wall as the engine continued revving. The contact shut the engine down and put the vehicle into park. The contact stated that the air bags did not deploy. The contact was injured with a slight cut on the ring finger on his left hand. The contact did not seek medical attention for the cut on his finger. The police were called and wrote an accident report. The contact had the vehicle towed to a tow lot first and then to a body shop. The contact did not have the local dealer diagnose the vehicle. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,000.

Reported
Feb 2022
Incident date
Feb 2022
Mileage
Not provided
Outcome flags
Crash 1 injuries
Open ODI 11452819 at NHTSA →
Air BagsNov 2021 · ODI 11440500 · crash · 4 injuriesDetails +

The contact owns a 2012 Buick Enclave. The contact stated that while driving 65 mph a second vehicle crashed into the passenger side causing severe damage to the vehicle. During the crash, the passenger-side curtain air bags did not deploy. The driver sustained neck, back, and shoulder inquiries. The front passenger sustained head neck and back injuries. The second-row driver-side passenger suffered a head injury. The second-row passenger-side occupant suffered a head and neck and arm injury. The service dog located in the 3rd row was also injured during the crash. Medical attention was sought a couple of days after the incident. A police report was taken at the scene. The vehicle was not towed. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 132,000

Reported
Nov 2021
Incident date
Apr 2021
Mileage
Not provided
Outcome flags
Crash 4 injuries
Open ODI 11440500 at NHTSA →
StructureNov 2021 · ODI 11439890Details +

The contact owns a 2012 Buick Enclave. The contact stated that upon starting the vehicle, he would hear loud abnormal rattling and ticking sounds coming from the corner between the front passenger’s side and the windshield. There were no warnings lights were illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 129,000.

Reported
Nov 2021
Incident date
Nov 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11439890 at NHTSA →
SteeringSep 2021 · ODI 11433949Details +

Loss of power steering when brakes applied. This is dangerous to make turns and park the vehicle. Buick has already issued at least one NHTSA service bulletin regarding this issue, in which the power steering pump failure causes intermittent drops of hydraulic pressure that will cause reduced or loss of steering assist

Reported
Sep 2021
Incident date
Jun 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11433949 at NHTSA →
EngineAug 2021 · ODI 11429565Details +

The contact owns a 2012 Buick Enclave. The contact stated that while his wife was driving 45 MPH and approaching a stop sign, the vehicle stalled without warning. The contact managed to coast the vehicle to the shoulder of the roadway and attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed and determined that the piston rods failed and needed to be replaced. The vehicle was not repaired. The contact then towed the vehicle to an independent mechanic for a second diagnostic test which confirmed the result from the dealer. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximate 140,000

Reported
Aug 2021
Incident date
Aug 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11429565 at NHTSA →
EquipmentAug 2021 · ODI 11428959Details +

2012 BUICK ENCLAVE. CONSUMER WRITES SEEKING REIMBURSEMENT TO FOR VEHICLE REPAIRS. THE CONSUMER STATED AIR CONDITION LINE HAD A SMALL HOLE CAUSED BY IMPROPER INSTALLATION. THE LINE RUBBED AGAINST THE ADJACENT TUBE.

Reported
Aug 2021
Incident date
Aug 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11428959 at NHTSA →
Visibility/WiperJul 2021 · ODI 11425876Details +

High speed wiper function does not work.

Reported
Jul 2021
Incident date
Apr 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11425876 at NHTSA →
Electrical SystemJun 2021 · ODI 11422990Details +

The contact owns a 2012 Buick Enclave. The contact stated while driving 65 mph, the engine started shaking with the check engine warning light illuminated. The contact stated when he disengaged the accelerator pedal and depressed it again, the engine stopped shaking. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure however, the check engine light was reset. The contact stated that the failure had been reoccurring from the original date of purchase. The vehicle was taken to an independent mechanic several times. The contact stated that the catalytic converter, alternator, battery, fuel pump and fuel pressure sensors were replaced however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 158,000.

Reported
Jun 2021
Incident date
Dec 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11422990 at NHTSA →
Electrical SystemApr 2021 · ODI 11408323Details +

MY TRUCK STARTED TO JERKING WHILE I WAS DRIVING.WHEN I WENT IN THE DEALERSHIP TO GET A PIECE FOR MY INTER RIM WAS MISSING.STARTED THE TRUCK.WENT INTO REVERSE.WHEN I STARTED IN DRIVE WOULDN'T MOVE FORWARD.HAVEN'T HAD ANY PROBLEMS UNTIL TODAY.I HAD TO LEAVE IT AT THE DEALERSHIP FOR A DIAGNOSTIC..

Reported
Apr 2021
Incident date
Apr 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11408323 at NHTSA →
Fuel/Propulsion SystemFeb 2021 · ODI 11395969Details +

THE FUEL GAUGE READS 1/4 FULL THEN A COUPLE MINUTES LATER READ EMPTY. IT FLUCTUATES CONSTANTLY GIVING THE WRONG READING. SEVERAL OTHERS HAVE HAD THE SAME ISSUE WITH THIS SAME YEAR, MAKE AND MODEL VEHICLE.

Reported
Feb 2021
Incident date
Feb 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11395969 at NHTSA →
VisibilityFeb 2021 · ODI 11394820Details +

TL* THE CONTACT OWNS 2012 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE CONTACT ATTEMPTED TO TURN ON THE HEATER HOWEVER, THERE WAS NO HEAT COMING OUT OF THEIR VENTS. THE FAILURE CAUSED THE WINDSHIELD TO BECOME FROSTED AND FOGGY. THE CONTACT STATED THAT THE VISIBILITY WAS GREATLY DIMINISHED THROUGH THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO BOUCHER BUICK GMC OF WAUKESHA (1907 E MORELAND BLVD, WAUKESHA, WI 53186) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HVAC CONTROL MODULE NEEDED TO BE REPLACED HOWEVER, THE PART WAS DISCONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Reported
Feb 2021
Incident date
Jun 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11394820 at NHTSA →
EngineJan 2021 · ODI 11389168Details +

TIMING BELT IN ENGINE BROKE.

Reported
Jan 2021
Incident date
Jan 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11389168 at NHTSA →
Power TrainNov 2020 · ODI 11373135Details +

TL* THE CONTACT OWNS A 2012 GMC ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. WHITE FORD LLC., LOCATED AT 175 OLD FARM RD, ROANOKE RAPIDS, NC 27870 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

Reported
Nov 2020
Incident date
Aug 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11373135 at NHTSA →
Air BagsOct 2020 · ODI 11365218Details +

I BOUGHT A 2012 BUICK ENCLAVE USED IN 2018. THIS YEAR THE AIRBAG DASHBOARD LIGHT CAME ON. MECHANIC SAYS I MUST REPLACE THE AIRBAG (WHICH ISN'T CHEAP) AND ALL AIRBAGS ARE DISABLED UNTIL IT IS FIXED. I KNOW THERE WAS A MASSIVE RECALL BUT APPARENTLY MY ENCLAVE WASN'T ONE OF THEM.

Reported
Oct 2020
Incident date
Oct 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11365218 at NHTSA →
Unknown Or OtherAug 2020 · ODI 11351950Details +

THE REAR POWER LIFT GATE DOES NOT STAY UP AND CLOSES SUDDENLY AND HAS CAUSED SEVERAL MINOR INJURIES TO MY FAMILY. I NOTICED THERE WAS POTENTIALLY A RECALL FOR THIS ISSUE FOR ENCLAVES MADE BETWEEN 2010 AND MARCH OF 2012 BUT IT DOESN'T SEEM TO BE ASSOCIATED TO MY SPECIFIC VIN.

Reported
Aug 2020
Incident date
Feb 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11351950 at NHTSA →
StructureAug 2020 · ODI 11349789 · 1 injuriesDetails +

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE INADVERTENTLY CLOSED AND STRUCK A PERSON RETRIEVING AN UNKNOWN OBJECT OUT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE F. C. KERBECK GMC DEALER LOCATED AT 100 ROUTE 73 N, PALMYRA, NJ 08065, WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,100.

Reported
Aug 2020
Incident date
Aug 2020
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11349789 at NHTSA →
EngineAug 2020 · ODI 11344175Details +

TIMING CHAIN STRETCHED

Reported
Aug 2020
Incident date
Aug 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11344175 at NHTSA →
StructureAug 2020 · ODI 11343700Details +

THE HATCHBACK SLAMS SHUT RANDOMLY. IT ALWAYS CLOSES ON ITS OWN WHILE PEOPLE ARE UNDER IT.

Reported
Aug 2020
Incident date
May 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11343700 at NHTSA →
Air BagsJun 2020 · ODI 11329988Details +

PURCHASED CAR USED FROM CAR DEALER. DEALER STATES HIS MECHANIC INSPECTED VEHICLE. I DROVE OFF THE LOT WITH NO ISSUES. LESS THAN 48 HRS LATER, SERVICE AIRBAG LIGHT COMES ON. VEHICLE WAS STATIONARY, IGNITION TURNED ON WHEN LIGHT CAME ON. *TR

Reported
Jun 2020
Incident date
Jun 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11329988 at NHTSA →
EngineMar 2020 · ODI 11317317Details +

WORN OUT TIMING CHAIN AND GEARS CAUSING ENGINE CODES P0017, P0018, AND P0019

Reported
Mar 2020
Incident date
Mar 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11317317 at NHTSA →
Electronic Stability Control (ESC)Feb 2020 · ODI 11311962Details +

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE TRACTION CONTROL AND STABILI TRAC WARNING LIGHTS ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT HER HUSBAND WAS NOTIFIED OF THE FAILURE AND RESTARTED THE VEHICLE AND DROVE BACK TO THE RESIDENCE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE TRACTION CONTROL AND STABILI TRAC WARNING LIGHTS FLASHED INTERMITTENTLY AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RESUMED NORMAL OPERATION ONCE THE WARNING LIGHTS WAS NO LONGER DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO TERRY LABONTE CHEVROLET (1401 BRIDFORD PKWY, GREENSBORO, NC 27407) WHERE THE STEERING SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO HENDRICK CHEVROLET (100 AUTO MALL DRIVE, CARY, NC 27511) WHERE THE CONTACT WAS INFORMED THAT THE SPARK PLUGS NEEDED TO BE REPLACED, WHICH WAS STILL PENDING. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE IGNITION WIRES, SPARK PLUGS AND UPPER CONTROL ARM WERE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Reported
Feb 2020
Incident date
Jun 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11311962 at NHTSA →
Electrical SystemFeb 2020 · ODI 11307706 · 1 injuriesDetails +

I HAD THE RECALL DONE ON MY VEHICLE AS PART OF THE 2015/2016 LIFTGATE RECALL. I HAVE HAD NO PROBLEMS SINCE. THIS MORNING WHEN GETTING INTO THE BACK OF MY CAR, THE LIFTGATE STARTED TO CLOSE ON IT'S OWN WITH NO WARNING (BEEPING OR LIGHTS) AND HIT ME ON THE HEAD. EVEN THOUGH IT IS SUPPOSED TO OPEN AGAIN WHEN IT DETECTS AN OBJECT IN THE WAY, IT CONTINUED TO PUSH CLOSE ON ME. I HAD TO FORCE THE LIFTGATE UP WHILE IT WAS PUSHING DOWN. I TRIED TURNING THE POWER OFF AND THE LIFTGATE WON'T STAY OPEN AT ALL. I TRIED PROPPING SOMETHING UNDER IT TO KEEP IT OPEN, BUT DUE TO THE WEIGHT OF THE LIFTGATE, I CANNOT KEEP IT OPEN. I EFFECTIVELY CAN NO LONGER SAFELY USE THE BACK OF MY VEHICLE FOR STORAGE, AS I AM AFRAID THE DOOR WILL TRY TO CLOSE ON ME EVERY TIME. I HAVE READ THAT IT IS AN ELECTRICAL/SOFTWARE ISSUE, AS WELL AS AN ISSUE WITH THE STRUTS ON THE DOOR. I HAD THE SOFTWARE UPGRADED, BUT THE STRUTS WERE NOT REPLACED AS PART OF THE ORIGINAL RECALL. THE ONLY ELECTRICAL ISSUES I'VE HAD ARE THAT THE ACTUATORS FOR MY HEATING & A/C ARE NOT SWITCHING OVER. BECAUSE OF THIS MY DEFROST AND FRONT VENTS DON'T WORK. I LIVE IN AN AREA WHERE IT IS BELOW FREEZING IN THE WINTER. THE DEFROST NOT WORKING HAS CAUSED SAFETY ISSUES BECAUSE THE WINDOWS WILL FOG UP SUDDENLY WHILE I'M DRIVING. I HAVE TO PULL OVER OFTEN TO SQUEEGEE THE FOG OFF THE INSIDE OF THE WINDOWS SO I CAN SEE WHILE DRIVING. TRIED REPLACING THE PARTS OURSELVES, AND IT STILL DOESN'T WORK. I HAVE ALSO HAD ISSUES WITH THE RADIO/ENTERTAINMENT SYSTEM. IT RANDOMLY CHANGES BETWEEN BAND, CD, AUX INPUT, SATELLITE RADIO AND USB WITH NO INPUT FROM ME. ALTHOUGH THIS IS MORE OF A NUISANCE THAN A SAFETY ISSUE, I FEAR IT POINTS TO A LARGER ELECTRICAL PROBLEM. I HAVE TAKEN MY VEHICLE TO A DEALERSHIP FOR THE ACTUATOR AND ENTERTAINMENT SYSTEM PROBLEMS AND WAS TOLD THEY CAN'T REPLICATE THE ISSUE, SO THEY CAN'T FIX IT. DOES IT EVERY TIME I DRIVE.

Reported
Feb 2020
Incident date
Feb 2020
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11307706 at NHTSA →
Power TrainDec 2019 · ODI 11289793Details +

LAST COUPLE YEARS I BEEN HAVING PROBLEMS WITH THE TRANSMISSION SKIPPING, HESITATING A LOT THE DEALER TOLD ME THERE IS BIG PROBLEM WITH THE TRANSMISSION IN THIS VEHICLE AND THEY TOLD ME I WILL NEED NEW TRANSMISSION OR IT HAS TO BE REBUILT BECAUSE IT WILL GET WORSE WITH TIME. MY MECHANIC ADD SOME LUCAS TO HELP SMOOTH UP THE SHIFTING AND I DID THAT TWICE AND IT GETTING WORSE NOW SO I DON'T KNOW WHAT I WILL DO BECAUSE NEW TRANSMISSION IS COSTLY AND REBUILD ALSO. THE PROBLEM ACCURAC WHEN I DRIVE EVERY DAY AND IT'S HAPPENS WHEN I BE CRUISING AND THE CAR BE HESITATING AND SHAKING AND DON'T WANT TO DOWN SHIFT AND THEN FEELS LIKE IS STOLING AND WILL SHUT DOWN AND THIS HAPPENS ALL THE TIME. THIS HAPPENS EVERY TIME I DRIVE SO THIS IS SAFETY ISSUE AND THIS IS HAPPENING TO A LOT OF PEOPLE AND SHOULD BE RECALL FOR THE TRANSMISSION IN THIS VEHICLE AS SOON POSSIBLE. THANKS

Reported
Dec 2019
Incident date
Dec 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11289793 at NHTSA →
SteeringDec 2019 · ODI 11286801Details +

POWER STEERING PUMP WAS REPLACED SEPT 2017 DUE TO INTERMITTENT STEERING PROBLEMS WHEN MAKING RIGHT HAD TURNS GENERALLY AT LOWER SPEEDS (78066 MILEAGE). NOVEMBER 2019 SAME ISSUE (98302 MILEAGE) DEALER TOLD ME WITH SOME CARS TWO YEARS IS THE LIFE OF A POWER STEERING PUMP. I WOULD NOT BE ABLE TO CONTROL THE VEHICLE IF THIS HAPPENED A ANY RATE OF SPEED. ALSO, THE AIR CONDITIONER HAS BEEN REPAIRED EVERY YEAR SINCE 2015. EARLIER IN 2019 THE BLOWER ON THE HEATER TOTALLY QUIT AND HAD TO BE REPLACED

Reported
Dec 2019
Incident date
Nov 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11286801 at NHTSA →
Power TrainOct 2019 · ODI 11267031Details +

I HAVE LOOKED UP MY VEHICLE INFORMATION THROUGH GM. I CAN SEE WHERE THEY HAD THE VEHICLE IN A SHOP IN NY TO LOOK AT IT. UNKNOWINGLY I BOUGHT A VEHICLE WITH A HUGE LIST OF ISSUES! FIRST OF ALL, THE TORQUE CONVERTER WAS GOING OUT ON MY VEHICLE WHEN I PURCHASED IT FOR A DEALER. SECOND, THE TRANSMISSIONS ON THE ENCLAVES, ACADIAS, TRAVERSES AND TERRAINS ARE JUNK! I TAKE GREAT CARE OF MY VEHICLES AND HAVE NEVER HAD A TRANSMISSION FAIL ON ME AT 100,000 MILES! WHEN GM HAS THIS VEHICLE IN NY THEY SHOULD HAD REPLACED THE TRANSMISSION AND THE TORQUE CONVERTER WHEN IT WAS STILL UNDER WARRANTY! THEY STATED THAT THEY COULD NOT FIND OUT WHAT THE ISSUE WAS. EVERY SINGLE PERSON THAT I HAVE BEEN IN CONTACT WITH THAT HAS THE ABOVE NAMED VEHICLES ARE LEFT WITH TRANSMISSION FAILURE AT VERY LOW MILEAGE. NOW I'M LEFT WITH HAVING TO REPAIR THE COST OF BOTH UNITS. THIS SHOULD BE INVESTIGATED AS TO MANY ISSUES ARE ARISING FROM THESE MODELS. WHEN YOU ARE DRIVING DOWN THE ROAD AND THE VEHICLE DOES NOTHING BUT SHUDDER AND SHAKE WHILE NOT WANTING TO ACCELERATE IS DANGEROUS! MY TRANSMISSION FAILED OUT OF NO WHERE! I CURRENTLY DO NOT HAVE 4TH,5TH OR 6TH GEAR.

Reported
Oct 2019
Incident date
Sep 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11267031 at NHTSA →
Air BagsSep 2019 · ODI 11257424 · crashDetails +

TL* THE CONTACT OWNED A 2012 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO REVERSE AND PARK; HOWEVER, THE VEHICLE KEPT ROLLING FORWARD AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO BALLAS BUICK GMC (LOCATED AT 5715 CENTRAL AVE, TOLEDO, OH 43615, (419) 464-7699) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS SALVAGED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TP *PM

Reported
Sep 2019
Incident date
Sep 2018
Mileage
Not provided
Outcome flags
Crash
Open ODI 11257424 at NHTSA →
Unknown Or OtherSep 2019 · ODI 11256416 · 1 injuriesDetails +

REAR LIFT GATE WILL PARTIALLY OPEN THEN CLOSE AGAIN, WHEN YOU ATTEMPT TO MANUALLY OPEN IT WILL NOT HOLD IN THE OPEN POSITION. LIFT GATE WILL OPEN ALL OF THE WAY THEN CLOSE ELECTRONICALLY, THE GATE PINNED MY ELDERLY MOTHER. LIFT GATE WILL STOP WORKING ALL TOGETHER.

Reported
Sep 2019
Incident date
Mar 2019
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11256416 at NHTSA →
EngineSep 2019 · ODI 11256420Details +

WHEN ACCELERATING ENGINE WILL SHUDDER, LOSE POWER AND DRIVE VERY BUMPY. I HAVE TAKEN VEHICLE FOR SERVICE. WE HAVE REPLACED ALL FILTERS, POINTS AND PLUGS. GIVEN THE VEHICLE A TUNE UP AND THE PROBLEM HAS NOT CEASED. THE CHECK ENGINE LIGHT IS NOT ILLUMINATED SO THE COMPUTER DOES NOT GIVE THE REPAIR SHOP THE INFORMATION IT NEEDS TO REPAIR WHATEVER MAY BE OCCURRING WITH THE ENGINE.

Reported
Sep 2019
Incident date
Feb 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11256420 at NHTSA →
Air BagsSep 2019 · ODI 11255250Details +

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 35 MPH, THE AIR BAG WARNING INDICATOR FLASHED AND THEN REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO COMMONWEALTH MOTOR (1508 135 MARSTON ST, LAWRENCE, MA 01841) WHERE IT WAS DETERMINED THAT THE PASSENGER SIDE AIR BAG NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Reported
Sep 2019
Incident date
May 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11255250 at NHTSA →
Air BagsSep 2019 · ODI 11254418Details +

HELLO I HAVE A PROBLEM WITH THE AIR BAG OF A BUICK ENCLAVE 2012 MANUFACTURED BY GM. AND THEY SAY THAT MY CAR HAS NO PROBLEM OF THAT TYPE AND I SAW THAT CAR THAT YEAR HAS A PROBLEM WITH THE AIR BAG. THE CAR DOES NOT HAVE TO TURN ON THE SERVICE AIR BAG LIGHT BUT HAS HAD NO CRASH OR ANY CHANGE OR REPAIR IN THAT PART THE CAR, GM'S CARLA REPRESENTATIVE SAYS THAT I AM RESPONSIBLE FOR PAYING ALL THE REPAIR FOR A GM PROBLEM. THEY SENT A DILER TO SEE THAT PROBLEM AND WHEN HE ARRIVED THEY TOLD ME THAT NOBODY HAD NOTIFIED HIM OF MY CAR AND THAT THEY CHECKED IT BUT I HAD TO PAY,

Reported
Sep 2019
Incident date
May 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11254418 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(6)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Air BagsAug 2021 · 21V246000Details +

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Risk: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

Open full NHTSA recall record →
Air BagsJul 2021 · 21V782000Details +

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

Open full NHTSA recall record →
VisibilitySep 2012 · 12V151000Details +

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA. SNOW OR ICE BUILDUP ON THE WINDSHIELD OR ON THE WIPER MAY RESTRICT THE MOVEMENT OF THE WIPER ARM, CAUSING THE WIPER ARM TO LOOSEN AND CAUSE THE WIPER TO BECOME INOPERATIVE.

Risk: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.

Open full NHTSA recall record →
Air Bags · 14V118000Details +

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Risk: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

Open full NHTSA recall record →
Seat Belts · 14V266000Details +

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Risk: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

Open full NHTSA recall record →
Structure · 15V415000Details +

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Risk: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

2 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Outboard Front Seat Belt Anchor Cable Failure

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belt Anchor Cable Failure

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Crash-test ratings

2012 Buick Enclave SUV FWD NHTSA source

Overall
Frontal
Side
Rollover

2012 Buick Enclave SUV AWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Enclave FWD3.6L 6-cylFront-Wheel Drive172419
Enclave AWD3.6L 6-cylAll-Wheel Drive162218

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2012 Buick Enclave: frequently asked

What does the complaint record show for the 2012 Buick Enclave?

Owners filed 132 NHTSA complaints about the 2012 Buick Enclave. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2012 Buick Enclave?

The most-reported problem areas are Structure (16% of complaints) and air bags (15%).

How many recalls does the 2012 Buick Enclave have?

6 recalls have been issued that affect the 2012 Buick Enclave, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2012 Buick Enclave get?

The EPA rates the 2012 Buick Enclave between 18 and 19 mpg combined, depending on trim and drivetrain.