2025 Audi e-tron

On XXX, I was driving my Audi Q6 e-tron southbound on [XXX] in the HOV lane at highway speed with my family inside. Without warning, the vehicle suffered a complete power failure, dropping instantly to zero acceleration.Because I had no propulsion, I was forced to coast the unpowered vehicle across three lanes of active traffic to reach the right shoulder. Trailing traffic approaching quickly from behind narrowly avoided rear-ending us, and the vehicle side-slipped multiple times during the coast. It is a miracle my family survived the maneuver.Once I managed to get the car stopped on the shoulder, the vehicle exhibited erratic and dangerous electronic behavior. The car remained running and flatly refused to shut off despite my attempts. Furthermore, for some completely unknown reason, the steering wheel would not stop moving and shaking back and forth (right and left) entirely on its own while the vehicle was stationary.The California Highway Patrol (CHP) arrived to secure the scene. I used the vehicle's emergency contact button to contact Audi. While waiting, I called Calabasas Audi, where the car was being towed, and spoke to an employee named Ark. Ark stated he had never heard of this happening (the car not shutting off and the steering wheel shaking). He instructed me to push the door lock/unlock button to see if it would reset the system, but this did nothing. The vehicle was completely disabled and unsafe to operate. This severe defect put my family's lives at risk, and I have zero trust in this vehicle. I request an immediate safety investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

For more than three months, my Audi Q6 e-tron has been sitting at the dealership with an unresolved issue that they have failed to diagnose or repair. This prolonged inaction is unacceptable, and the near-total lack of communication or meaningful updates only compounds the problem. It is alarming that a premium vehicle equipped with advanced safety technology remains inoperable for such an extended period. This situation raises serious concerns about both the reliability of the vehicle and the dealership’s ability to address critical issues. When safety systems are involved, delays of this magnitude are not just inconvenient—they are dangerous and erode customer trust. I demand that Audi take immediate action to provide a definitive resolution, whether through a successful repair or an appropriate remedy under the vehicle’s warranty and applicable consumer protection laws. Leaving a customer without answers for months while a safety-related issue persists is unacceptable and must be addressed without further delay.

Reported

Jul 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

CENTRAL LOCKING MALFUNCTION. Central locking malfunction will lock my kids INSIDE my car and my key not work. It will also lock me inside the car and the emergency not work. There is a class action lawsuit for this!!! And all of my electrical will completely go out.

Reported

Jun 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Audi A6 Sportback E-tron. The contact stated that while his wife was attempting to exit the vehicle through the rear door, the door failed to open as needed. Additionally, the contact was unable to unlock or gain access to the vehicle via the phone key and keyless entry features. The contact stated that the failure was intermittent and had also occurred on a 2025 Audi Q6 E-tron vehicle he currently owned. The vehicles were taken to the dealer, and the contact was advised that a software update was required to correct the issue; however, the update was not currently available and was expected to be released in the third quarter of the year. The manufacturer was notified of the failure. The failure mileage was unavailable.

Reported

Jun 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

My Audi Q6 Etron has 1 year and 10,390 miles. I was informed by the dealership that tires are already showing excessive thread wear causing a safety hazard due to lack of traction. Replacement is needed. This was never disclosed by Manufacturer or dealership until last Friday during the 10,000 mile service. Short life span was hidden to me until my first service and is affecting all Audi Q6 Etron owners.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

On May 6, 2026, while operating the vehicle on a neighborhood street, the vehicle experienced a sudden, violent, and dangerous failure. After accelerating away from a stop sign, the vehicle was traveling at approximately 20-25 mph when, simultaneous with a warning message, it came to an immediate and abrupt stop. A number of error messages appeared in rapid succession on the vehicle’s MMI. Those messages referenced, among other things, drive battery errors, a major electrical system failure, and drivetrain issues. After the abrupt stop, the driver, attempted to restart the vehicle. Following one failed attempt, the vehicle restarted; however, after traveling approximately 30 feet, the vehicle again came to an abrupt, violent, and sudden stop. After several additional failed attempts to restart the vehicle, the driver allowed the vehicle to sit idle for approximately five minutes. The driver was then able to restart the vehicle and drive it, very cautiously and slowly, approximately two miles to a safe location. Once in a safe location, driver contacted the dealer who confirmed that the vehicle was unsafe to operate. The vehicle was towed to the dealership. On May 7, 2026, the dealer informed us that they had found “several different faults stored in the vehicle but those faults all basically contradict each other.” The dealer further informed us that they would need to contact Audi in Germany for guidance on how to proceed with diagnosis and repair. On May 22, 2026, the dealer informed us that "(w)e do need to drop the battery. There is a module in one of the battery cells that we are going to replace and also the module that controls the battery as well".

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The car software at times disables all driving assistance features. The car also shuts down often with warning. Dealership cannot do anything or find a solution. It’s not safe to drive these vehicles

Reported

May 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

he contact owns a 2026 Audi E6. The contact stated that while driving at approximately 40 MPH, another driver abruptly cut in front of the contact’s vehicle in ongoing traffic, causing the contact to t-bone the other vehicle. The contact stated that none of the air bags deployed in the contact’s vehicle; however, the other vehicle’s air bags did deploy. No warning lights were illuminated prior to the crash. No immediate medical attention was sought; however, the contact later experienced abdominal pain, chest pain, and extensive bruising. Additionally, the contact’s spouse suffered back, shoulder, and knee pain following the crash. A police report was filed. The vehicle was towed from the scene and subsequently towed to the dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the air bags were not designed to deploy because the crash occurred at a low speed. The manufacturer was notified of the failure. The failure mileage was approximately 12,000 miles.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

Crash 2 injuries

Entire MMI including driving information, speed, milage and heads up including potential other systems went dark.

Reported

May 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

[XXX] purchased a 2025 Audi Q6 e-tron (VIN: [XXX] ) on July 10, 2025. **Dec. 1–8, 2025 (4,236 mi):** Brought to Audi Denver with lane assist/front collision unavailable, driver profile error, and instrument cluster restarting while driving. Service Advisor Jeremy Bylsma diagnosed software issues and performed a KD2 update per TSB 2077141/4. Loaner provided. **Jan. 6, 2026 (4,773 mi):** Returned to Audi Denver reporting rear trunk would not fully close. Service Advisor Mathew Thurman confirmed concern, referenced TSB 2077064/7, readjusted hatch bump stops, and re-adapted the latch. Returned same day. **Apr. 1–9, 2026 (7,133 mi):** Returned reporting rear hatch stopping halfway when opening and failing to latch when closing. Thurman referenced TSB 2080913/3, performed rear lid electronics basic setting, and adjusted buffers to 40–60 Newton spec. Loaner provided. **Apr. 13–17, 2026 (7,489 mi):** Returned with the same rear hatch concern plus child lock malfunction, adaptive cruise unavailable, traffic sign recognition failure, high beam assist malfunction, MMI privacy settings wipe, and rear wheel loose warning. Thurman confirmed buffers within spec but stated no fix was available and an updated solution was not expected until Q3 2026. Child door latch replaced under warranty. Loaner provided. **Apr. 27, 2026:** Mr. [XXX] sent written notice to Renee Henderson at Volkswagen Group of America Customer Relations disputing VWGoA's denial of his Lemon Law claim, declining a cash settlement, and requesting either a comparable replacement or full purchase price refund per C.R.S. § 42-10-103. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

While driving in the far left fast lane at approximately 70mph the vehicle suddenly began to show multiple malfunctions to include the following but not the complete list. Malfunctions noted High Voltage Malfunction, Chassis Malfunction, Suspension Malfunction, Driver Assist Malfunction. The vehicle then proceeded to slow down and I lost acceleration. Another alert showed regarding auto-braking. So with my wife and child in the car I had to cross four lanes of traffic to get to the shoulder. At the time I was not even sure if the signal lights were working as the vehicle began to shut down. This posed significant safety to myself, my wife and child and to all the other vehicles on the freeway as traffic was heavy which included several semi trucks. To have the vehicle slow on it own with no ability to accelerate to match speeds of vehicles coming behind and along side and no indication that any of my vehicle signal lights were still operable I repeat posed a significant safety risk to everyone in proximity. There was no warning or early indications that a failure was going to occur as it was immediate. This vehicle has had many alerts in the past that have cleared within minutes such as assistive driving and central locking malfunctions. When on the shoulder at the full stop the steering wheel was vibrating and continued to vibrate through to the next morning. When on the shoulder the Emergency Call button failed. The vehicle was towed 70 miles to a Audi dealership. The following morning the service representative observed the car in the same state where they were not able to start the vehicle on its own. The had to jump start to get the vehicle to the garage in order to do inspection. I was contacted on Monday and was told that the diagnostic showed no errors or malfunctions which in and of itself is alarming that no record of this was captured by the vehicle. Engineers in Germany were contacted and Service was advised to perform an update to the vehicle.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

During a routine start up of the vehicle, I received countless errors and warnings that caused the vehicle to be determined unsafe to operate. Drive system, Air Suspension, Loose wheel warning, Lane change warning, blind spot indicator malfunctions. There is an exhaustive list of errors that were received, over 10 different malfunctions with one stating to drive slow at a max rate of 35mph. This has happen on multiple occasions in which the braking system does not operate properly and caused more force from the drive to stop the vehicle. Causes the suspension to not operate properly and making the vehicle less stable to operate. The vehicle was towed into my local Audi dealer where they state a "software update is required" and after 10 days it has not been resolved.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle fail to start in drive mode. Noticed "Electrical System malfunction" error. Notified Audi chantilly. So far they didn't provide any loaner vehicle from Audi.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

While driving my vehicle, I approached a four‑way stop and began crossing a four‑lane road. The road consisted of two lanes traveling in one direction, a median, and two lanes traveling in the opposite direction. As I proceeded through the intersection and passed the median on my left, the vehicle suddenly lurched and made a noise. The sensation was similar to abruptly hitting the brakes, but my foot was not on the brake pedal. Immediately after the lurch, multiple warnings appeared on the dashboard. The messages displayed were: “Driving dynamics system: malfunction! Limited functionality. Please contact service.” “All wheel drive: Malfunction. Please call service.” The abrupt deceleration combined with the system failures created an unsafe scenario that could have caused a crash had there been nearby traffic.

Reported

Apr 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle exhibits multiple critical safety defects that pose a severe risk to my life and the lives of my children. Most notably, the steering system performs sudden, unintended maneuvers and the steering wheel moves with dangerous abruptness without driver input. Additionally, severe electrical failures frequently prevent the doors from opening or the vehicle from powering down, creating a high risk of entrapment. The seat belts frequently jam, making it impossible for passengers to release them in an emergency. Power windows operate spontaneously, and the car often refuses to lock or unlock. This vehicle has been out of service for a total of 63 days across 5 separate repair attempts. As of today, the vehicle has been at the dealership for 8 consecutive days with no updates or progress reports from the manufacturer. Despite these repeated failures and the car being unusable for over two months, Audi refuses to provide a buyback, claiming the vehicle is 'operating as designed.' This is a blatant disregard for public safety, as the vehicle remains unpredictable and prone to total system failure while on the road.

Reported

Mar 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

I am experiencing repeated and unpredictable software failures in my vehicle that create serious safety concerns. While driving, the vehicle will intermittently trigger system faults that: •Disable advanced safety features (including driver assistance systems) without warning •Emit a frequent, high-pitched warning tone that is distracting and disruptive •Occur mid-drive, forcing me to manage the vehicle without expected safety support At the same time, the vehicle exhibits broader system instability, including: •Inability to charge or unexpected charging interruptions •Failure of keyless entry and locking/unlocking functions, sometimes preventing me from entering the vehicle •General electronic system unreliability across multiple vehicle functions These issues appear to stem from software instability and occur without a clear trigger. The loss of safety systems while driving, combined with persistent audible warnings, creates a dangerous driving environment by increasing distraction and reducing available safety protections. This is not an isolated incident—it has happened multiple times. Safety Risk: The unexpected disabling of driver assistance and safety systems while the vehicle is in motion presents a significant safety hazard. The accompanying high-pitched warning noise further distracts the driver during critical moments. Together, these issues increase the risk of an accident. Frequency: Intermittent but recurring

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Yes. The vehicle has experienced multiple critical system failures, most notably involving a defective SX6 module, which is a central control unit responsible for coordinating key electronic, safety, and communication systems. Its failure has led to widespread issues, including persistent warning messages, driver assistance malfunctions, MMI system instability, and ultimately a complete high-voltage system shutdown while driving. The repair is extensive, requiring full module replacement, software programming, and system recalibration across interconnected systems. The vehicle has remained inoperable due to significant delays in obtaining this part. This defect appears to be widespread among this vehicle’s make and model, as evidenced by numerous owner reports and forum discussions describing similar SX6 module failures with limited long-term resolution. The vehicle and all affected components are available for inspection upon request. The safety risk has been severe. The lane keep and lane centering system has shut off abruptly at highway speeds without warning, causing the vehicle to drift or swerve out of its lane and creating a high risk of collision. More critically, the vehicle suffered a complete high-voltage system failure while driving on public roads, resulting in a sudden and total loss of power without warning. This creates an extremely dangerous situation, as the vehicle cannot maintain speed or safely respond to surrounding traffic, significantly increasing the risk of an accident. Yes. The issues have been reproduced and confirmed by an authorized dealership, which also diagnosed a failed module requiring replacement. No. The vehicle and its components have not been inspected by the manufacturer, police, insurance representatives, or other third parties. Yes. Numerous warning lights, system notifications, and other symptoms began appearing within a few weeks after purchase. The vehicle was purchased in September 2025.

Reported

Mar 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

UPDATE TO EXISTING COMPLAINT #11717767: On 2/24/2026, the Audi dealer performed a diagnosis and confirmed in writing on the attached official Repair Order that the vehicle is designed to intentionally blank out the instrument cluster and speedometer for 30-60 seconds during an MMI reset, which they acknowledge is a safety hazard while driving. Please merge this dealer admission PDF attachment with my original complaint.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Received a low pressure warning and got off the freeway at the next exit, less than 1/2 mile. Unable to stop on freeway. Before even changing lanes the tire blew out all pressure, total failure. Within 15 seconds of low pressure warning. Stopped immediately after exiting freeway and observed the tire was shredded (see pictures).

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

While driving on the freeway in the carpool lane, our Audi Q6 malfunctioned and lost power. There were numerous malfunction lights all at once. No other warning that the car was about to lose power. I was forced to coast across lanes avoiding traffic to the side of the road. Steering wheel was also violently shaking. The car has been out of service at the dealer for 58 days as of today. The manufacturer and dealer have both spent time analyzing the car and replaced the 12 volt battery and some control modules. Here is the text message I received from the service advisor at the dealer: “the following are the latest notes from the technician and techline audi :The control module for engine and suspension control is the module that has the static low voltage faults. Tech line thinks this control module staying awake is what’s killing the 12 volt battery. A faulty or discharged 12 volt can cause several problems in an electric vehicle” My concern is that there is no advance warning that the control module or suspension control is draining the battery and there is no advance warning that the 12 volt battery is going to die or is discharged. Audi has not been able to provide reassurance or confirmation that we will know in advance of this issue happening again. We were fortunate to be able to get out of traffic and to the shoulder, but it was a dangerous situation for me and my family to be in. With no advance warning, it seems a good possibility this can happen again.

Reported

Feb 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Audi SQ6 E-Tron. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that after the vehicle performed a system reboot, the instrument panel remained inoperable, and the display appeared blank. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,050.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Car continuously has errors popping up on the screen saying that the driver assist functions are unavailable while I'm in the middle of driving. Other times, when I get in and turn on the car, none of the clusters or screens show any information, so I am essentially driving blind with no information as to speed, or anything.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Car software has multiple error notifications at once (Forward collision error, active lane assist error, traffic sign recognition error, emergency assist error, active cruise assist error, lane departure warning error, active front assist/distance, proactive occupant protection, high beam assistant) Error happens about once a week consistently, and disappears/reappears with no change in the car.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

CRITICAL SAFETY DEFECT: HIGH-SPEED BRAKING SURGE & ELECTRICAL FAILURE Life safety concerning ! 1. Braking Failure at Highway Speeds: The vehicle exhibits a severe safety defect involving unintended acceleration/surging while braking. While driving in 'D' (Drive) mode at approximately 50 MPH, when applying the brakes to stop for traffic/red lights, the vehicle fails to decelerate immediately. Instead of slowing down, the vehicle surges forward against the braking input, feeling like a loss of regenerative braking authority. This results in extended stopping distances and near-miss collision risks at high speeds. 2. Charging & Electrical System Failure (Suspected Recalls): The vehicle suffers from persistent electrical failures that the dealer dismissed as "user error" or a "bad plug," but which match known Audi safety recalls: (A)AC & On-Board Charger Failure: The vehicle threw "AC System" error codes and fails to charge reliably, shutting off after short periods. This mirrors symptoms of Recall 93FR (High-Voltage Battery/On-Board Charger), risking a 12V battery stall. My car model was among those impacted recalled car dearies even now it is not listed as one of the recall Model by VIN#, I strongly suspected my car has same defect. Many websites have address this life threatening issue would [XXX] ." (B):Charging Cable Overheating: The included 220V charging cable is suspected to be defective (matching Recall 93U6), which poses a fire risk at the outlet. (C)Interior Voltage Instability: Wired USB-C ports cut power/disconnect devices less than 5 minutes of use. 3. Dealer Negligence: The dealership (Audi Tysons Corner) failed to diagnose these issues ("Could Not Replicate"), refused to replace the recalled charging cable, and released the vehicle with active "Inspection Due" warning lights. The vehicle is unsafe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

System has become confused while cruise control engaged. On highway, it has veered to right shoulder after misreading construction. Has occurred multiple times, I no longer engage the feature. Second issue is failure of front camera causing many safety functions to be disabled. Third issue was failure of GPS receiver while navigating. Car attempted to direct me off the road into a lake! Constant issues engaging carplay reliably. Issues became more frequent after applying latest KD2 software patches which took two weeks. During that upgrade backup camera was made inoperative. Car is very unreliable with only 7500 miles.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

10/21/25-electric drive:malfunction, cooling system Car abruptly inoperable(while on Highway)-@412pm on 10/21/25 Inspected-by Insurance in <24hours and took @2 weeks by dealer service , and in shop last 60 days as of today 12/25/25-no end in site ! There was warning-“YELLOW” light-10/21/25 @915am,so on contacting dealer same @920am, 10/21/25 , dealer gave a service appointment for Nov 28th, 2025, “inoperable”incident happened 10/21/25 evening

Reported

Dec 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

•Numerous error codes appeared on the dashboard. •All lights shut off while driving, creating a dangerous situation. •The doors locked automatically when I parked and attempted to exit the vehicle. •The SOS system activated while driving, instructing me to stop the vehicle immediately. •The alarm system sounded unexpectedly when I left the car. •I received false notifications on my iPhone indicating that children were in the rear seats.

Reported

Dec 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

1.We were driving down a 4-lane divided road and the car abruptly and rapidly slow down at a cross road causing the car behind me to hit their brakes just barely avoiding a collision. There was no reason for this, there wasn’t a stop sign or signal just, a cross road. 2.Audi setup my wife’s phone so that she could use her phone and leave the key at home, guess what? The app(?) stopped working while she was shopping and when she came out the phone couldn’t open the door. Fortunately, she left her key in her purse and was able to operate her car. What would have happened if she was out in the wilderness or in an unsafe place when this happened? This issue could have put her well-being or life in jeopardy. 3.Driving down the highway with driver assist working is enjoyable until the road dips or the lines have faded and disappear for a “short” distance and then the car swerves. Again, this is putting lives in jeopardy. 4.Driving from Atlanta to my home with a car full of grandchildren my app stopped working, why? We decided to get off the highway and My Audi couldn’t figure out where a high voltage charging station was. Audi didn’t tell us we were low on power nor did it tell us where or when we needed to charge. So, we’re in the mountains with little power left trying to find an internet signal to find a charging station. The closest was at a private Country Club in the mountains, we went there but it was only 110v, no help. We finally found a small town with what I think was a 240v station and we had to wait 6-hours to get enough charge to make it back home. This could have been a real disaster. 5.My Audi App was restored by magic a day later. How and why did this happen when I struggled to get it to work when I had my grandchildren in the mountains? 6.My wife’s app still won’t login. The login just disappeared after working for 3 weeks. She’s made multiple attempts to get logged back in to no avail. 7.We have now been told that we can’t jo

Reported

Nov 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Electrical system failure - risk of fire warning. Car would not engage in gear. 2025, with less than 1000 miles

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

As I was driving northbound on Interstate 580 in Reno, NV, the sunroof exploded.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

5’8” 105lb person sitting in the front seat will result in the airbag indicator showing “off” for up to 15 mins of driving before turning “on”. Is happening on purchased vehicle and courtesy vehicle. I suspect the advanced airbag system is faulty.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

This vehicle was purchased from Audi Fort Lauderdale on July 31, 2025 and on the drive home, 9 safety systems were reported as not working. This has continued for 7 weeks and the dealer has attempted repair 5 times including software updates, front camera replacement, camera alignments and finally the major ECU replacement to no avail. There are many people on the Audi Etron forum complaining of the same or similar issues. My car has not functioned safely for a single day since purchase and Audi is dragging their feet on a buyback. The executive case manager said that they would ordinarily replace the vehicle but that ALL Q6 models are having safety issues!! See this video of what happens on car start: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Audi Q4 E-Tron. The contact stated that the high-voltage battery message was displayed. While driving in a parking garage at 5 MPH, the "Driving System Malfunction" message was displayed. The message “Risk of Fire” was displayed. The contact exited and parked the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 7,000.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Thank you for your response and for acknowledging the difficulties I have experienced with my Audi Q6 e-tron. I appreciate your willingness to escalate my concerns and ensure they are properly reviewed. I had originally sent this to you on 9/10/2025 for escalation. As requested, here is the information: •Vehicle VIN: [XXX] •Current Mileage: 1,204 •Date Vehicle Went in for Service (current visit): 9/10/2025 (3rd visit) •Consent to Share with Audi Dallas: Yes, you have my full consent to share this information with Audi Dallas for review and coordination. I want to emphasize that the vehicle has now been in the shop three times and is currently still there, meaning it has spent more time in Audi’s possession than in mine. Despite raising my concerns directly with the General Manager of Audi Dallas and the Service Department, there has been a lack of coordination and resolution, which has left me in the position of paying for a vehicle I cannot reliably drive. My expectation is to move beyond repeated repair attempts. I am respectfully requesting that Audi consider a goodwill lease exchange into a Q8 Sport or comparable gas-powered vehicle. While I understand the financing complexities of my original lease, and the Q8’s higher positioning within the lineup, I do not believe it is reasonable to expect me to continue paying for a defective vehicle. “In addition to the goodwill lease exchange I’m requesting, I would also like consideration for the payments I’ve already made on this lease, as well as the $700 I spent customizing the vehicle’s rims. Since the car has spent more time in Audi’s possession than mine, I believe it is fair to have those payments and costs credited toward the new lease.” Traffic light warning, lights I look forward to your confirmation of my case number, assignment of a case manager, and the next steps toward resolution. I am not willing to return to Audi until a new deal for another vehicle has been established. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle presented multiple malfunctions in the high-voltage electrical system, braking system, and charging system. Errors included: high voltage electrical system malfunction, failure to shift gears (stuck in Drive), inaccurate battery level reporting, brake system malfunction, and air conditioning failure. The vehicle lost braking capability and acceleration while in motion, representing an imminent danger that could have caused a serious accident or fatality. Additionally, the car previously failed to start and became stuck in gear, which could prevent the driver from moving the vehicle in a critical situation or emergency. Yes. The vehicle was accepted by Audi San Juan after it lost braking capability on July 19. The malfunctions were recorded on video and shared with Audi. The vehicle has been inspected by the manufacturer’s dealer (Audi San Juan). At this time, there has been no inspection by police or insurance representatives. Yes. On June 20, warning messages appeared regarding the charging system malfunction, high-voltage electrical system, and battery at 0 miles despite showing 30% charge. On July 19, additional warnings appeared regarding brake malfunction, a loose tire, and again the high-voltage system error. These were accompanied by failure of the air conditioning, loss of acceleration, and loss of braking power.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Monday, July 21st, 2025. 4 pm …On the freeway, in the mountains, while I was driving at 75 mph, on the 2nd lane from the left on a 5 lane freeway, the car’s electrical system suddenly died, I lost all power, all acceleration, EVERYTHING shut down, and ELECTRICAL MALFUNCTION, LIMITED VEHICLE PERFORMANCE WARNING SIGN FLASHING and the steering wheel started shuddering and vibrating. I nearly had a catastrophic crash. Luckily, I managed to glide the car to the shoulder, dodging trucks and cars that were barreling down. I’m v lucky to be alive. 7 hours after this catastrophic event, the steering wheel was still vibrating! My life was definitely at risk, as well as others I could have crashed into. The car is 6 months old, with only 3500 miles on the odometer, and under warranty. The car was towed to the Audi dealer. On the 2nd day, Audi contacted me to let me know that they had contacted Audi of America’s technical assistance and engineering department, and they would be guiding the diagnostic and repair process. Today, on July 28, 2025, a week later Audi informed me that it was an issue with the “Gateway Control Module” which was being replaced. There were no warning messages or symptoms prior to this failure.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced an electrical malfunction that caused it to shut off or switch into an inoperable gear while in motion, without driver input. A “Central Locking: Malfunction” message appeared on the dashboard at the time of failure. Yes, the vehicle is currently with Audi North Atlanta and is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle lost power and became unresponsive while I was actively driving, putting me and others at risk of collision. In one instance, I was turning in an intersection on a busy road when the vehicle became undrivable. On another occasion, my child was in the back seat, and the car shut off despite both of us being fully restrained. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The service manager at Audi North Atlanta confirmed that he experienced the same issue when the vehicle switched into an inoperable state after he shifted his weight in the seat while driving through the parking lot. He has acknowledged this as a potential seat sensor or occupancy detection issue and is currently conducting further research. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle is currently under investigation by Audi North Atlanta, and Audi’s Technical Field Manager for the Atlanta region has been involved in the review process. No police or insurance representatives have inspected the vehicle at this time. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. A “Central Locking: Malfunction” warning message appeared on the dashboard at the time of the incidents. There were no prior warnings before the vehicle lost power and became unresponsive. The issue has occurred multiple times since.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The entire ADAS system malfunctioned while driving and has been in the shop for the past 30 days. Despite replacing multiple modules, the dealership has not identified a viable solution. There were no prior warnings before the system failure.

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

High-voltage electrical system malfunction - within a week of purchase, car gave this warning, dealership said this is related to a software update, which is not going to be available until Q3 2025. Dealership said the "warning" is no longer being displayed and the car is drive-able, and if the issue persists, car should be turned off and turned back on in a few minutes.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported