2022 Audi e-tron

The integrated high-voltage powertrain / single-speed transmission unit is failing, causing severe mechanical chattering, rapid actuator cycling, and vibration under the vehicle. This failure follows a recent catastrophic, unexplained total loss of traction/HVAC coolant while at a previous Audi dealership. Audi is aware of systemic coolant migration issues into the electric drive motors on 2022 e-tron models under Technical Service Bulletin (TSB) #2073858, where coolant breaches internal seals and compromises the gearbox oil, causing mechanical failure. The current dealership has taken a fluid sample but refuses to share the results, denying a high-voltage drivetrain warranty submission and demanding I pay out-of-pocket for a standalone "transmission" failure. Crucially, the dealership has explicitly documented on my file that "driving the car further will cause further damage," yet they are forcing me to pick up and drive this un-diagnosed, potentially hazardous vehicle off the lot on Monday. If the high-voltage motor shorts due to internal fluid contamination while driving, it creates a severe safety risk of a sudden loss of propulsion on active roadways.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Component/System: Service Brakes, Hydraulic / Brake Pedal Assembly / Steering Linkage Description of Defect: A progressive mechanical noise and physical sensation occurs during driving transitions involving the brake, accelerator, and steering column. After the brake pedal is fully released and the accelerator is pressed, or when the steering wheel is turned, a distinct loud "thunk" and a sliding/dragging sound emanate from the brake pedal assembly area. When the accelerator is released, a secondary "click" sound is heard and felt through the controls. This condition did not exist when the vehicle was new and has progressively worsened in frequency and volume. The symptoms suggest a binding mechanical linkage, failing master cylinder pushrod bushing, or interference with the steering column shaft, potentially compromising braking response or causing pedal entrapment. Safety Risk: The physical sliding sensation and mechanical degradation pose a severe safety risk. Mechanical binding or un-isolated movement within the pedal box can cause unexpected resistance or delay when transitioning to emergency braking, increasing stopping distances or causing total failure of the brake pedal to actuate or return properly, increasing crash risk. Dealer / Manufacturer Actions: The vehicle was presented to an authorized Audi dealership. Comprehensive video and audio evidence explicitly capturing the exact "thunk," dragging noise, and click during vehicle operation was sent directly to dealership staff. Despite having irrefutable video confirmation of the defect, the dealer has refused to properly diagnose or address the issue. The dealership is now completely ignoring all communication, failing to return calls, and disregarding this critical safety defect. Warning Symptoms: No electronic dashboard warning lights or fault messages. Symptoms are strictly mechanical and acoustic, amplifying over time.

Reported

Jun 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Running 4430 MMI/MIB3 software (that was release almost 2 years ago) and now have stereo EQ settings that reset on their own, personalized favorites that delete on their own, and other personalization settings that reset on their own. Happens every 6-24 hours if settings are adjusted. Audi knows about it, refuses to allow dealers to update to newer software that will fix these since there are updated available that solves.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

From time to time the driver's door does not latch completely so the door is only partially closing. Dealer was able to duplicate the problem but will not replace (estimated cost for new door latch is just under $800.) at their expense. It appears that others have had the same problem. When driving the car air rushes into the vehicle as the door is not fully shut. I worry that this problem could be very serious should I be in an accident with a partially closed door rather than a fully closed door. The problem first appeared early in the winter and seems to be getting worse.

Reported

May 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Brakes were replaced by Audi with genuine Audi parts and within 2 months, the brake rotors became warped, requiring a resurfacing. After driving another 2 months, they once again became warped, making the entire car lurch and shake during braking.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

A vehicle was taken to a collision repair facility following minor front-end damage. At intake, the repair facility documented visible exterior damage but did not perform or document an underbody inspection, which is necessary to assess high-voltage battery integrity in electric vehicles. After the vehicle entered teardown, the repair facility later claimed that the high-voltage battery was damaged and recommended that the vehicle be declared a total loss. This determination was made without documented evidence of required OEM diagnostic procedures and without initial intake documentation supporting battery damage. The sequence and timing of documentation raises concern that the battery damage determination was made after teardown rather than through proper inspection protocols. A subsequent manufacturer-level evaluation did not support the claim of battery damage. This situation presents a safety concern regarding whether proper high-voltage battery inspection and handling procedures are being followed by collision repair facilities. Misidentifying or improperly handling high-voltage battery conditions in electric vehicles can pose safety risks, including potential thermal events, improper classification of vehicle safety, or unsafe return to service. This complaint is submitted to request review of whether proper safety and OEM procedures were followed in evaluating the high-voltage battery, and whether this reflects a broader safety issue in electric vehicle collision repair practices.

Reported

Apr 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Purchased a used 2022 Audi E-Tron GT with an open NHTSA safety recall for high-voltage battery fire risk (Recall 24V726 / Audi 931A). The recall remedy had not been performed at time of purchase. The selling dealer completed a pre-delivery inspection two weeks prior to sale with full knowledge of the open recall. Within 7 weeks of purchase, the vehicle entered limited performance mode (turtle mode) while driving and had to be towed. A high-voltage coolant pump was diagnosed faulty and replaced. Days later, the vehicle powered down completely while driving. Fault codes indicated an implausible signal from the HV battery controller. The battery management controller (J840) was replaced. After replacement, additional faults were found. The HV battery switch box (SX6) was also diagnosed faulty and replaced. The vehicle was out of service approximately 18 days for this event alone. Within 11 months of purchase, the vehicle developed water intrusion in the trunk area traced to a faulty spoiler motor sealing surface. This caused corrosion to the center tail lamp connector, electrical shorts to all three tail lamps, and required repair of six wiring harness connections. A body electrical wiring repair was also documented in service history prior to purchase, suggesting a pre-existing sealing defect. Total: 9 dealer visits and 50+ days out of service in under 14 months. All repairs performed under manufacturer warranty. The open safety recall was not completed until 8 months after purchase.

Reported

Apr 2026

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

After dealership service and recall-related calibration work, my vehicle developed multiple safety-related issues that did not exist prior to service. The dealership documented a diagnostic trouble code for “Hybrid/EV Battery Thermal Runaway Detected” (P29FF00), a critical high-voltage battery safety fault. Instead of diagnosing and repairing the root cause, the dealership cleared the fault code and returned the vehicle to me, stating it was operating as designed. Following this, the vehicle has exhibited abnormal and unsafe behavior, including significant and inconsistent loss of driving range, irregular energy consumption, regenerative braking issues, and braking concerns such as squealing, mechanical drag, and rotor heat buildup affecting stopping performance. Additionally, multiple control modules associated with the recall and calibration work are affected, including systems related to driver assistance and vehicle operation. These systems required recalibration, and the vehicle’s behavior changed following this process, raising concerns about improper calibration of safety-critical systems such as lane keeping and stability functions. The dealership’s documentation confirms fault codes were erased without confirmed repair or root cause resolution. No clear diagnostic explanation was provided for the battery fault or related system issues. Audi of America has been notified and has refused further escalation or assistance, directing all responsibility back to the dealership despite unresolved safety concerns. I am concerned the vehicle is operating with unresolved high-voltage battery and system faults that pose a serious safety risk, including potential battery failure, loss of braking performance, and malfunctioning driver assistance systems

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

My drive motors keep failing (so far 3 times) and my emergency braking abruptly stops my vehicle when no true danger is present and I’m in complete control of my vehicle. Currently my vehicle has a constant shuddering while braking which doesn’t feel safe because it’s not braking properly. Audi regional and the dealership refuses to take ownership of the issue. Dealer has confirmed issue and replaced drive motors three times. Each time my braking system has gotten worse. The part was replaced each time under warranty but Audi has not confirmed that a fix has been found and corrected. This means it can occur again and abruptly which can absolutely be a safety hazard as it was each time it failed on me.

Reported

Mar 2026

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

I own a 2022 Audi e-tron Sportback that experienced multiple serious issues involving the high-voltage battery system. During service at Audi South Atlanta, the dealership documented diagnostic trouble code P29FF00 – Hybrid/EV Battery Thermal Runaway Detected. This code is related to battery overheating and potential thermal runaway, which is a critical safety condition in electric vehicles. Despite identifying this safety-related fault, the dealership did not perform any repair or replace any components. Instead, they cleared the fault codes and returned the vehicle to me stating it is operating as designed. Prior to and during this issue, the vehicle experienced: •Severe range reduction (approximately 60 miles at 60% charge) •Charging interruptions and warning messages •Regenerative braking malfunction •Abnormal energy consumption •Mechanical drag and braking irregularities These issues are consistent with a high-voltage battery or power system defect. The dealership’s decision to reset the fault code without addressing the underlying cause raises serious safety concerns. A thermal runaway-related fault should not be cleared and ignored, as it may indicate a risk of battery failure or fire. I am concerned that this vehicle may be unsafe to operate and that the defect was not properly diagnosed or repaired.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Audi E-Tron. The contact stated that while driving at various speeds, the vehicle independently switched to SAFE Mode and failed to properly accelerate while depressing the accelerator pedal. Additionally, the mileage range was reduced, and the battery recharging time increased. The failure started after the vehicle was repaired under the NHTSA Campaign Number: 23V867000 (ELECTRICAL SYSTEM). The vehicle was taken to the local dealer, but no failure was found with the vehicle. The vehicle was later taken to an independent mechanic who reported that the amperage of the battery had been reduced from 400 amps to 130 amps. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 16,000.

Reported

Feb 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

CATASTROPHIC ELECTRICAL FAILURE - SMOKE IN CABIN While driving with passengers, dashboard displayed "ELECTRICAL FAILURE - PULL OVER WHEN SAFE" followed by loud explosive POP and cabin filled with SMOKE. ROOT CAUSE: Prior undisclosed collision damage. Dealer (Morrie's Golden Valley Cadillac) removed front bumper in June 2025 (Repair Order #78683), then sold vehicle as "no accidents" in August 2025. Subsequent inspection revealed cut wiring and improper repairs (Invoice #94609). CURRENT STATUS: Vehicle inoperable 3+ months. Audi corporate technicians have repaired major problem however vehicle still has charging issues that happened right before the catastrophic failure unable to repair. SAFETY CONCERN: Smoke-filled cabin endangered occupants. Potential fire hazard.

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

Fire

The vehicles software system regularly crashes and/or does not load leaving all camera functionality and safety alerts inoperable. I have had the vehicle in to address these concerns 5 times with no resolve from the manufacturer. Even with video evidence they claim the vehicle is functioning as intended. This is in direct violation of FMVSS 111 as the rearview camera is regularly not available. Sometimes the system reboots within seconds and sometimes it takes 10 minutes or more.

Reported

Nov 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

1.Perfect vehicle before 93V2 recall - No issues with regenerative braking or battery before recall 2.93V2 recall applied August 19, 2025 at Audi McKinney (Note: Audi had initially failed to apply the recall at my May 23, 2025 scheduled appointment, choosing instead to “enable remote monitoring”) 3.Complete regenerative braking failure within 3 days of recall - [XXX] 4.Battery thermal runaway faults documented - P29FF00 and P29FF01 codes (the exact fire risk the recall was supposed to prevent) 5.Four failed repair attempts over 54+ days: •Aug 19, 2025: 93V2 recall applied •[XXX]: First failure, P29FF00 fault, faults cleared •[XXX]: Second failure after 18-day service, P29FF01 fault •[XXX]: Third failure (only 5 days after promised “fix”) •Currently ongoing: Fourth repair attempt 6.Audi cannot fix the defect - Technicians confirmed they only clear codes and perform “basic settings,” no actual repair 7.False promises from management - Service Directors Davis Adame and Michael Bush personally promised vehicle was “completely fixed” and tested for “couple of days” - failed 5 days later 8.Vehicle described as unsafe - Technician confirmed regenerative braking “does not work,” vehicle randomly fails to start with “System malfunction” errors INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The car occasionally does not respond to pushing the pedal to accelerate. The first time it happened, I though it was user error after sitting at a light. Well within the same 30 minutes it happened again entering a carwash. Today I was sitting at a light waiting for it to turn green. Once green, I pushed the accelerator to go and the car would not accelerate. This is the second time in two weeks and approximately fifth time since I purchased the car in October 2023. No dashboard warning prior to this.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Brakes do not work when there is a precipitation. You need to press the brake 3 times before you can feel the brakes engage. This occurs anytime it rains or snows for the entire time we’ve owned the car and Audi refuses to acknowledge the complaint

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Audi E-Tron GT. The contact received notification of NHTSA Campaign Number: 24V726000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Audi issued a recall notice in December 2023 regarding the high voltage battery possibly causing a fire. In the past 15 months since the recall I have not received any correspondence from Audi on a fix. I have checked with my Audi service manager several times and he stated Audi is monitoring the vehicle high voltage modules. I feel 15 months is excessive time for the manufacturer to provide a fix/repair to close the recall. This also affects the ability to trade or sell the car with a unrepaired recall.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

I was driving on the interstate freeway in normal conditions when my 2022 Audi E-tron suddenly showed a message "Electrical system malfunction!" and lost all power to the motors. Thankfully I was in the rightmost lane already and I was able to steer and coast over to the shoulder even while pressing the gas pedal had no effect. If I had been in another lane it could have led to a major accident if my car stalled in the middle of a busy freeway. I had the vehicle towed to the local Audi dealer service center, but so far they have not been able to diagnose the problem.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while charging the vehicle, the contact noticed that the charging outlet was burned and melted, and the juice box, the plug, and the charging cable had melted, nearly causing the contact's residence to catch on fire. The vehicle was taken to the dealer, where the onboard diagnostic software was installed on the vehicle and an unknown kit was replaced as an interim repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 13,000. VIN tool confirms parts not available.

Reported

Feb 2025

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

No incident occurred. However, Audi recalled my EV (2022 Audi E-tron) months ago, stating there exists a fire hazard associated with these vehicles. Audi has not provided any effective remedy. The sole advice offered was to refrain from charging the battery beyond 80%. However, Audi has not substantiated the claim that this measure is protective, and it also restricts the performance and intended range of the affected vehicles. I contacted Audi of America and my local Audi dealer, but both entities have been unhelpful and unable to offer any reassurance or scientific data. Battery monitoring software is allegedly scheduled to be released this quarter (originally promised in the final quarter of 2024). This proposed solution appears insufficient. Thermal runaway could potentially lead to a fire without sufficient warning to protect consumers, even with software in place. Clearly, Audi should be compelled to replace the batteries before a consumer sustains an injury or fatalities occur due to thermal runaway and fire. Several incidents of fires involving these vehicles have been reported in the United States and other jurisdictions. Audi has since discontinued using these specific batteries and has access to safer and more efficient alternatives. I urge the National Highway Traffic Safety Administration (NHTSA) to compel Audi to provide a genuine remedy to this issue as soon as possible to safeguard consumers.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Purchased new 2022 Audi e-tron GT RS vehicle from Audi on September 30, 2022. The car was shipped directly to arrived at home on October 12, 2022. always had his vehicle serviced at Audi. Almost immediately after purchase, began to have issues with the vehicle. At 237 miles the vehicle began to independently and randomly shut off or shift into neutral. The issue was fixed after installing the first of many recall updates. Since then at least 6 recalls have been issued for the vehicle, each necessitating another visit to the dealership for repairs. Additionally, in January of 2024 its interior heating system began to malfunction. The vehicle remained in the shop for 10 days while this problem was remedied. Most recently, on December 11, 2024, the vehicle became inoperative and was towed to the shop once again. The dashboard displays a warning that reads “Electrical system: malfunction! Safely stop vehicle.” recently told that the vehicle could remain at the shop for multiple months and that a battery cell needs to be replaced but the dealership cannot confirm the repair will remedy the problem(s) or if additional problems exist. The value of vehicle has been substantially impaired by all of the malfunctions it has experienced and continues to experience. Audi has failed to correct all outstanding problems.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Audi E-Tron. The contact stated while driving at an undisclosed speed, the rotors were pulsating and shaking. The contact stated while driving 65 MPH, unknown sensors engaged without an object or vehicle nearby. The contact had set the system to the lowest sensitivity. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the front rotors were worn. The vehicle was repaired, but the failure recurred. The dealer informed the contact that the vehicle had not been driven properly and was a maintenance issue. The manufacturer was contacted and opened a case. The approximate failure mileage was 15,000.

Reported

Dec 2024

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

As I was coasting into a parking space perpendicular to a curb, sidewalk, and store fronts, about a foot from the curb, the engine ROARED and rapidly accelerated. I removed my foot from the pedal and crashed into a pole supporting the canopy over the sidewalk. The impact was so great that the airbags deployed and the car bounced back onto the parking lot. Several lights on the dash illuminated while this happened and I definitely saw "Electrical Malfunction". The only way I could think to turn the engine off was to force the door open. My cat was in her hard sided carrier on the front passenger seat and the impact and air bags broke the carrier and she was ejected. Clearly the Pre-Sense Front collision warning/avoidance system did not function properly during this unintended acceleration. I am convinced that had there not been a sturdy pole directly in front of the parking space, the car would have continued to accelerate and crashed into the storefront of the restaurant directly ahead - and MANY people could have been injured or worse. The "Electrical Malfunction" light had illuminated several months earlier when starting up after being parked for a short time but when I drove the few miles home and turned it off, then on again, it did not illuminate so I forgot to report this to the dealership. This car had been returned to the dealer several times during the two years I have owned it for several recalls, an unresolved air conditioner warning light, and a "known" problem with the brakes getting locked up after getting wet.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

Crash

on multiple occasions the automatic locking feature for the doors doesn't work and says to see manual. I'm afraid i will get locked in the vehicle.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

If the vehicle is left outside in the sun, the backup camera and/or side cameras stop working. It happens very often, but it’s unpredictable. Because if very bad read visibility, reversing in this car is impossible without the backup camera.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The trunk power liftgate is often falsely activated by the foot-activated sensor. Even when your feet are not moving, if they are anywhere near the sensor it can set it off. This causes the hatch to close on you when you're standing under it with no way to stop it. This happens suddenly with very little warning. You have very little time to get out from under the liftgate.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

I'm deeply concerned about the safety risks my family faces due to unresolved Audi recalls. On December 19 and 20, 2023, Audi issued two recalls: one for high-voltage battery modules that may self-discharge, leading to overheating and an increased risk of fire, and another for the 220V/240V charging cable, which can overheat home wiring, posing a serious fire hazard. On September 19, 2024, I took my car to Niello Audi to address these recalls, but they advised me to take the car home despite the significant safety risks. The service representative told me I couldn't receive a replacement charging cable because I did not have the original one; as the second owner, I never received it from the previous owner. He also mentioned that there was no remedy available for the battery issue and to come pick up my car the next day. I'm using an aftermarket charging cable, which the representative warned could increase the risk of fire. But I cannot get the cable required because I do not have the original. I transport my two young children in this car, and the thought of driving an unsafe vehicle is terrifying. On September 20, 2024, I contacted Audi America to file a claim and initiate the buyback process, as there is no safe solution available. I expressed my urgent concerns and requested a loaner car while the buyback is processed, but my request was denied despite stating it clearly was a safety issue. The Audi America representative told me to pick up my car and drive it, even after acknowledging the safety risks. Niello Audi provided a loaner for only one week, which is not long enough to navigate this complex process. This situation has left me feeling incredibly unsafe. My home is at risk of fire due to the unresolved charging cable issue, and I continue to worry about driving a vehicle with these serious problems. The ongoing recalls create an alarming risk for me and my family.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

On 1/18/23, I was driving my 2022 E-tron on a roadway that had no center lane markings. I had my seatbelt and cruise control on. I was traveling at 34mph straight on the right side of the roadway. Suddenly, and without warning, my car took control, drove off the road to the right, and crashed into a tree. I suffered severe injuries, including but not limited to, loss of consciousness, concussion with vertigo, vision problems, neck, back, left arm/hand, and left leg injuries. I continue to suffer from my injuries to this day.

Reported

Jul 2024

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

Crash Fire 1 injuries

The AEB system engages periodically with any obstacles while at a high speed. Suffered whiplash and anxiety as problems occurs without warning. Vehicle is available for inspection. Unprovoked Braking at high speeds on highway can be dangerous. Dealer has not responded to complaints of the issue on 2-3 service appointments. Dealer states there are no codes and no follow up was given. No previous errors notes vehicle was bought new and we are first owners.

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

First time in November the sign came on that there was an electrical system failure. We took the car to the shop, in Audi Raleigh and they said that they fixed the issue. Although, we had to wait for an available appointment for over a month. This time, after 3 months, the same sign came on, electrical system failure, plus all wheel drive faiture. While driving to the dealership the car stopped abbraptlly on the highway and we had to call a tow truck. This was scary because the car stopped and just would not move,. Audi knows that all 2022 -tron models have this issue and disregards the safety of the customers.

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

Unable to lock rear passenger side door, car displays "central locking malfunction" warning.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Audi E-Tron S. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Apr 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

There is a recall for this vehicle for battery overheating and vehicle catching on fire. Audi is unable to remedy this issue at this time. I notice routinely that the charging wire used to charge this vehicle becomes extra hot during charging. I have discussed this issue with Audi but they claim they cannot help me at this time. I'm worried about danger of fire. Please help.

Reported

Mar 2024

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

I was in Portland, Oregon, charging the car at a 350 fast station located in Fred Meyer and it was snowing and raining at the same time. I couldn't get the car to charge more the 90 % and got only 175 miles. Since it was wet, the car windshield will not defrost. The visibility in the car was not very good. I start driving back home to Eugene, around 100 miles. I was concern if i can make it home. When i arrive home, i had only 20 miles left on the charge. The car used to get 230 to 240 miles ranges. Now, even in mild weather, i get 199 miles maximum with 100% charge. I left the car to the dealer to check the battery and they didn't find anything wrong. Now, I will not drive the car in cold weather since i feel not safe driving more than a 100 miles and the charging station will not deliver the charge at more than 20 kw(it will take 2 days to charge the battery at 20 kw).

Reported

Feb 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The battery malfunctioned and discharged rapidly while it was being shipped in a covered tow truck overnight (moving). The manual resets do not work, and it is very difficult to tow. The battery charge port manual release does not work as advertised in the instruction manual. Directions and labeling are not clear on the manual release. The car completely shuts down and cannot even move it into manual mode to push it. Have made numerous service appointments as it can lose 20-30% charge without even driving. The estimates for mileage are wrong too. The car is advertised as 220. After having driven the car about 12,000 miles, the true range is 180 at best on a full charge.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

With less than 32,000 miles and approximately 1.5years of ownership, this brand new 2021 Audi Etron began having major electrical malfunctions. This was first noted as sudden inability to properly accelerate on the highway and an "electrical system malfunction" warning light on the dashboard. It was delivered to the Audi dealership service department where it was diagnosed as needing a brand new rear motor. Within 45 days of this repair being completed I again got the same "electrical system malfunction" warning light. It was taken to another dealership service department. They claimed it was a coolant issue and that the car was fixed. However, the very next day the same "electrical system malfunction" warning light was again alarming. The car was taken to yet another dealership service department where it was diagnosed as needing yet ANOTHER motor. This are major electrical problem in an electric vehicle and could've cause my car to completely die while driving. The vehicle now has a safety recall regarding the home charging cord component. As of now, there is no repair and Audi does not anticipate one available until mid 2024. As such, customers are being told it is only safe to charge your car to 50% volume.

Reported

Jan 2024

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

I was hit by a large truck on the driver side as I was in the right lane catching up to a safe speed. The hit spun the car around at least 180 degrees. Due to the massive pain I couldn’t move. The car just shut off completely to include all functions. There were no prompts from the car’s emergency to call for help which I find as a fault. Luckily I was in a populated area and emergency was able to respond. I am seeing reports in forums with photo evidence that the SOS function is malfunctioning. The car is likely in a junk yard. I took the car in a month or so back for a charging module fault. Audi in Lehi claimed to have seen a significant number of faults but couldn’t identify and remedy them.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

Crash 2 injuries

my house wire heats up and can't charge my car at home when its done charging cable is so hot can't hold it.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

I purchased an Audi eTron 2022 in November 0f 2021. My wife has always loved the brand. Indeed, if you look at your sales records, you’ll find that we’ve purchased a Q5, two Q7s, and most recently an eTron from Audi North Austin. We’ve also always used your store for all the maintenance of our Audis. Approximately 5 months after buying the eTron we started experiencing glitches: -Screen randomly powering off -Random warnings, indicating something or another was not functioning. -The alarm would go off while the car in parked in our home garage. The key FOB was unable to disengage the alarm even if we get into the car and start it. The main issue I want to address is the most disturbing. On approximately 6 occasions, the car would come to an abrupt stop while traveling at about 35-45mph. I contacted Audi North Austin to have these issues looked at. I was given an appointment that was about two months out. In any case, this lea to the first visit to your service department for diagnostic and to address the issues. A couple of the minor issues listed above were fixed. However, we were informed that the abrupt stopping issue was escalated to Audi HQ but no fix was currently available. The service department rep did say, the did a software update and that might address the issue. About two weeks after the car was returned to us. We once again experienced the abrupt stopping again. (FYI, the impact of those stops is equivalent to getting rear-ended) This led to visit two. On this visit I was more reassured than the first visit. I spoke to Edwin and he was very sympathetic to our plight. He even suggested what he thought the problem might be. He mentioned that there is a sensor that runs down the side of the driver’s side and that that sensor may need to be replaced. Unfortunately, Edwin was wrong. Because a few weeks later while traveling about 45-50mph merging onto [XXX] . This particular incident put us closer to death that the previous ones. Several vehicles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

1 injuries

My wife was involved in an accident with her Audi Q4 E-Tron on Monday, August 7, 2023 at approximately noon. She was driving into Boulder to pick up our granddaughter from an art camp in Table Mesa. On her way to Boulder, she noticed that the lane departure warning indicator light was not working which was odd because she had been using that since she purchased the car. She was also in Drive B (regenerative braking) mode. She drove into the parking area and was pulling into a parking spot very slowly. When she moved her foot off of the accelerator towards the brake, the car lunged forward at an incredible speed. She pushed on the brake pedal with all her might, but it did not stop her from crashing into a pole, another car and the store front of Weaver’s Dive Shop. This resulted in damages that were determined to be a total loss by the insurance company. We have researched the web to determine if this situation has happened to others. We were not surprised to discover that Unintended Sudden Acceleration is a known issue. However, this occurs very rarely and happens when the car’s computer gets confused by the signals from the battery, accelerator and inverter. Dr. Ronald Best has been researching Unintended Sudden Acceleration for over 10 years and has published a number of articles which document his findings and how Unintended Sudden Acceleration can occur due to what he refers to as a design flaw. We have saved & printed out documents which address this issue. I am attaching the most relevant article by Dr. Ronald Best. State Farm, our insurance company compensated us for the total loss of our vehicle. We were not made whole because the car was 10 months old. The State Farm report is attached. We submitted a request to Audi National Customer Service to research the car to determine if there were any issues and to have them compensate us if there were issues. Attached is their response followed by our response followed by their final response.

Reported

Nov 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

Crash

Sudden and complete power loss while accelerating at stop light into an intersection, causing car to stop in the intersection. Error message briefly flashed on dashboard screen indicating failure of all wheel drive module. Estimated mileage fluctuated from 57 miles to 22 miles back to 50 miles. I turned the vehicle off and on several times, after second restart power was restored and the car drove as normal.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

About 50 to 65% of the time when I put the car in reverse, the rear facing camera does not work. There is only black showing where the rear image should appear.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

Upon starting the car after a long (100 mile) drive many error warnings occurred and the vehicle was very difficult to drive. We only attempted to back out of the driveway so it could be towed for repair. Audi has had the car for 4 months and has been unable to diagnose the problem and fix the car.

Reported

Jun 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

Reverse lights do not meet minimum required illumination under J593c. Consequently, when dark, it is impossible to see objects or curbs behind the vehicle in the backup camera screen even on maximum brightness creating a safety hazard.

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

Back up camera did not work and was unavailable. Car was in reverse and stationary. Issue was intermittent. Did not work three times in a row and then resolved itself. See attached photo

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The rearview camera does not show when the vehicle is placed in reverse gear. We found that some Audi Q4 2022 was recalled #22V823000 but our car Q4 2022 was not. Now we got this issue. We believe that we should have be recalled and should be repaired free of charge. Thank you.

Reported

May 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

On 3 separate occasions brake pedal went all the way to the floor without stopping the vehicle. Pumping the brake pedal did not help as brake pedal went to the floor each time. After a few panic pumps all of sudden brakes worked as if nothing had happen. This was not a gradual regain of pedal force but full force as if nothing had happen. Did not see any indications on dashboard at the time and none were present after any of the events listed below. Note - Each event was after car sat in parking lot for at least 4 hours. First time was Jan 23, 2023 at ~ 12,300 miles leaving parking in the morning onto main road. Fortunately no traffic. Second event Feb 8 ~12,900 miles leaving parking lot onto main road in the morning. Fortunately no traffic. Third event Feb 9 ~ 12,940 miles leaving business parking lot in the afternoon and was approaching the exiting gate which rose out of the way in time for car not to hit the barrier. Car was taken to Audi Service on Feb 13, 2023 to be evaluated. Audi Service could not duplicate issue and kept the car for 11 days. Audi technical team advised replacing the brake booster module (PN 4KE-614-100-AG-BEF) which was done by Audi Service in South Burlington, VT. Original Brake Booster removed from car was kept at Audi Service.

Reported

Mar 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

Complete electrical system had a complete and unintended shut down making the vehicle totally inoperable for minute 15 seconds until electric (EV) power to the vehicle was restored. Occurred at a red light stop, if the power had failed while I was driving my 2022 Audi eTRON EV on Almaden Expressway, San JOse, CA would have had the potential to be catastrophic. Received a warning on the dashboard approximately 30 seconds prior to the unintended power failure to the vehicle indicating' "Malfunction of Driver Assistance". Vehicle also had experienced numerous false warning of traveling in the wrong direction on a one way road. This was incorrect as the warning indicated a street I was not driving on, that is approx. 85 miles away. This has happened approximately 4x prior to the unintended power disruption incident.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.

Remedy: Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Risk: An overheated outlet or charging cable can increase the risk of a fire.

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.

Risk: A high-voltage battery that overheats increases the risk of a fire.

Remedy: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.