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Verdict

2023 Volkswagen Jetta: Complaints, Recalls & Known Issues

What the public record actually says about the 2023 Volkswagen Jetta — every figure below is a NHTSA or EPA number, not an opinion.

The read

More reported complaints than most sedan.

Owners filed 41 NHTSA complaints — more complaints than 77% of 2023 sedans. Service Brakes leads the reports (24%). No safety recalls on record.

Based on NHTSA complaint volume against 2023 sedans, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

41

Reports to NHTSA, 2023

Safety recalls

0

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

34.5

EPA estimate

Complaint volume vs. segment peers

More complaints than 77% of 2023 sedans

The bar is this car's percentile among 2023 sedans by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Service Brakes issues lead owner complaints (24% of 41 reports), followed by electrical system (20%).

Service Brakes24% · 10 reports
Electrical System20% · 8 reports
Engine17% · 7 reports
Unknown Or Other15% · 6 reports
Forward Collision Avoidance7% · 3 reports
Power Train5% · 2 reports
Air Bags2% · 1 report
Engine And Engine Cooling2% · 1 report

+ 3 more component categories with fewer reports.

Share of all 41 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11737730, ODI 11655966, ODI 11653789, ODI 11652199, ODI 11651533.

Recalls

0 recalls — none issued for this model year as of Jul 2026. Recall records can change as NHTSA publishes new campaigns.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

0 NHTSA investigations on record

No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.

Crash-test ratings

2023 Volkswagen Jetta 4 DR FWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Jetta1.5L 4-cylFront-Wheel Drive314135
Jetta1.5L 4-cylFront-Wheel Drive294234

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2023 Volkswagen Jetta: frequently asked

What does the complaint record show for the 2023 Volkswagen Jetta?

Owners filed 41 NHTSA complaints about the 2023 Volkswagen Jetta — more complaints than 77% of comparable 2023 sedans, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2023 Volkswagen Jetta?

The most-reported problem areas are Service Brakes (24% of complaints) and electrical system (20%).

How many recalls does the 2023 Volkswagen Jetta have?

No safety recalls are on record for the 2023 Volkswagen Jetta as of Jul 2026.

What gas mileage does the 2023 Volkswagen Jetta get?

The EPA rates the 2023 Volkswagen Jetta between 34 and 35 mpg combined, depending on trim and drivetrain.