2017 Volkswagen Golf SportWagen

Car battery spontaneously exploded when trying to start the car.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Infotainment system is restarting itself repeatedly every 30 seconds to every few minutes.This has been going on for about 2 weeks. The component has not yet been inspected by a 3rd party.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

During the WV state inspection at my VW dealer for my 2017 Golf Sportswagen, it was determined I had a broken rear spring. Researching the issue, I find VW issued a recall for some 2017 Golf Sportswagens for this very issue, but apparently my car was not included. The broken spring prevents me from having a valid inspection sticker and should not drive it. Per information on the past recall, collapse of the spring can cause tire damage and loss of control of the vehicle. The previous recall was Safety Recall Code: 42J5 – Rear Axle Coil Springs – 2017-2019 Volkswagen Golf Sportwagen. Hence the problem was reproduced and confirmed. No warning lamps or signals were observed and the defect was found during the VW State Inspection procedure at Voltswagen Morgantown.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Safety issue with my 2017 VW Golf Sportwagen SEL VIN [XXX] with 83,219 miles. The passenger side mirror adhesive is defective and has caused the glass to detach. The defective VW part number number is 5G0857522Q This is a SAFETY ISSUE. My research revealed that many owners are experiencing this same adhesive defect with the mirror. I submitted a case number ticket [XXX] on March 17 2025 with VW about this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Volkswagen Golf Alltrack. The contact stated that while parking the vehicle and shifting to the park, the contact turned off the vehicle and the vehicle rolled backward. The driver depressed the brake pedal and activated the parking brake to stop the vehicle from rolling. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 170,000.

Reported

Jan 2025

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

I've been experiencing a recurring issue with my vehicle where the EPC light frequently activates. When this happens, the car significantly reduces its speed, making it difficult to drive safely. I've noticed this situation over the past six to eight months, and it typically requires me to pull over. After turning off the vehicle multiple times, I'm usually able to reset it and drive normally again. I'm seeking advice on how to address this problem effectively.

Reported

Jan 2025

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

I am facing an issue with my car where it tends to roll back even when it's in park, regardless of whether the engine is on or off. The only time it remains stationary is when I apply the brakes and engage the emergency brake. This situation poses a safety concern for me and my family, and I would like to find a solution to ensure our vehicle stays securely in place when parked.

Reported

Jan 2025

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

Left and Rear Coil Springs have snapped in half due to unreasonably dangerous defective manufacturing. This is consistent with the open recall for the exact condition: NHTSA's campaign number: 19V188000. However, VW North America refuses to consider my vehicle for the recall as my vin is not included. Although the snaps reflect a a dangerous manufacturing defect, VW incorrectly has determined the rear coil springs on my vehicle are not "in the batch" of defective coil springs.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

When fueling the car at the gas station, the gas pump would shut off, almost immediately and the little fuel would gush out of the tank. We are unable to fuel the car. Repeated several times, but unable to fuel the car. From reading various online forum posting of folks with a similar problem, it appears that the suspect is the suction pump. Called the dealer and the recommend getting a new gas tank. Estimate cost of repair-$4,000. Taking car to dealership to have the suction pump replaced under the recall and see what happens.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

Passenger Occupancy Sensor (0152612) failed causing airbag and seatbelt warning lights to illuminate. Airbag was not functional while lights were on. Dealer diagnosed and repaired issue for $892.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 60 MPH, the fuel tank was leaking. The vehicle was taken to a local dealer where it was diagnosed that the EVAP system had been filled with fuel, but the fix for the vehicle could not be determined. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

Reported

Jun 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 24V110000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirm parts not available.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

[XXX] loud clunking noise from right rear of car taken to VW KIngst on, NY, diagnosed with broken rear springs there is a recall but not for my VIN number, but my springs are broken, maybe VIN numbers need updating INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

There was a recall on my vehicle due to a spring issue. Presumably I have the same springs as those on cars that were recalled, even though my car was not recalled. My springs are damaged, but VW refuses to take responsibility.

Reported

May 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

While driving approximately 50 mph I heard a clunk noise from the back of the car I was close to our service garage in Meaford Ontario Canada so I stopped there and left the car with them They called and said the right rear spring was broken in 2 places One break was rusty and the second break was fresh and clean We investigated and saw that there was a recall 42J5 so we instructed the mechanic to replace both as per the notice to save the cost of towing($200) the car 30 miles We purchased the replacement springs from the local dealer We have now been advised by VW that they do not have to honour the recall because the VIN is not on their data base To me that confirms that the data base must be wrong because I had a spring break I have reported this to Transport Canada as well but I know it is North American issue I clicked [XXX] and 12345 as a zip code my address is actually in [XXX]

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The Clock Spring Assembly on my vehicle failed. In May 2023 Volkswagen of America issued an extended warranty coverage notice for the part. After doing some research and determining the part failure, I called my local VW dealer to report the problem. They told me they would be happy to schedule an appointment to look at my vehicle but they could not schedule my vehicle for service for at least a month. Considering this issue to be an extreme safely issue and realizing I did not want to drive around in my vehicle for over a month without air bag protection, I had my vehicle repaired at an independent service facility. I have had several communications with VW of America (attached) and they refuse to reimburse me for this repair.

Reported

Apr 2024

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

Broken rear coil spring requiring replacement of both rear springs. The springs were replaced at the state safety inspection in August 2023. The broken parts were not retained. Failure of part could have resulted in loss of control of the vehicle. The work was completed by an independent garage. There was no warning other than reduction of ride comfort.

Reported

Apr 2024

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Currently gas is pouring from back right bumper. The pump is siphoning gas from the tank & onto the pavement. In the garage & on the driveway. We cannot fill our tank more than 1/4 at this time.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

Turbo Wastegate actuator rod/flap failure/seizure. VW dealership & Independent service center both diagnosed the issue as a seized wastegate actuator flap/rod. This is due to poor design and is a common issue on all 2015-2020 VW/Audi 1.8l TSI engines. This issue causes intermittent engine codes for "low boost" related codes. P00AF00 and similar codes without warning. A key cycle usually temporarily fixes the problem until under boost again. This prevents safe operation of the vehicle while on highways and freeways. Engine shaking & prevention of acceleration and shifting happens after the engine code occur and the car is put into a limp mode. It is unsafe to maneuver the vehicle to the side of the road during these events.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Steering wheel "Clock Spring" has failed at 76,000 miles. Heard an clicking sound when turning leading up to issue, then a POP sound. Airbags, horn, cruise control, and other wheel controls all dead. I see this is a common problem, obviously a bad part from VW, and a MOJOR safety risk since Airbag will not deploy. This should be a recall, or free repair when it breaks at least, no reason this part should ever fail.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Both rear coil springs have broken. Ref: NHTSA Campaign 19V188000

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

Got in touch with VW regarding recall 42J5 but manufacturer tells me that my vehicle is not a part it the recall. I believe since my car is 2017 which is a part of the recall, there is a chance a defective part could have been used on my car. Also VW refused to provide me with parts numbers for the effected vehicle. I was going it compare with parts on my vehicle which are broken ( coil springs)

Reported

Aug 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated while driving 40 MPH, there was an abnormal thumping sound coming from the rear of the vehicle. Upon inspection, the contact discovered that the rear passenger’s side to the vehicle was lowered due to a fractured coil spring. Upon investigation, the contact discovered NHTSA Campaign Number: 19V188000 (Suspension) which he linked to the failure. The dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 115,000.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

I was parking my car with my foot on the brake when suddenly the car just took off and crashed into a building ---- WITH MY FOOT ON THE BRAKE!! I think it was a sudden unintentional acceleration where the electrical something in the engine malfunctions causing the throttle to open and the car to accelerate --- FAST ---- and in a split second the car crashed into a building. I am thankful that the building was there otherwise I might have been killed or seriously injured . My car was a 2017 volkswagen golf.

Reported

Jun 2023

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

Crash

Sunroof spontaneously shattered while driving down the highway. No collision or impact. Sounded like a gunshot. Had to immediately pull over, remove all of the glass in order to drive it at all.

Reported

Jun 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

Continual unidentified leak in the roof area. I've seen many reports of this same issue for the 2017 Golf Alltrack, specifically on incline.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

MY CAR HAS 16500 MILES AND THE PANAROMIC ROOF DRAINS ARE NOT WORKING PROPERLY AND WATER LEAKED INTO THE BACK OF CAR. I DID NOT KNOW THERE WAS WATER IN THE CAR UNTIL I LOOKED INTO THE SPARE TIRE COMPARTMENT WHICH HAD QUITE A BIT OF WATER IN IT. THEN I SAW THAT THE HEADLINER WAS STAINED IN THE REAR OF THE CAR. THIS IS A HAZZARD BECAUSE THERE ARE WIRES IN THE WELL FOR THE STEREO SYSTEM AND COULD HAVE CAUSED ELECTRICAL PROBLEMS FOR THE VEHICLE. THIS NEEDS TO BE ADDRESSED. IT IS NOT UNDER WARRANTY. IT IS GOING IN FOR REPAIR END OF JUNE (EARLIEST APPOINTMENT THAT IS AVAILABLE).

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

Both rear springs shattered in three paces withing 6 weeks of each other. One occurred while driving on highway beginning of March 2023. The first time there was no immediate issue because of the way the spring collapsed on itself. I replaced the spring. The second spring shattered and collapsed (end of April 2023) onto the shock causing loud banging sounds. Luckily it collapsed while on city street. The tire was scraping inside the wheel well but I was able to control the vehicle. I could not drive the vehicle until the spring was replaced. I checked with VW and there are numerous recalls on the my vehicle model and year, but not my vin #.

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Volkswagen Golf Alltrack. The contact stated that while adjusting the passenger's side rear-view mirror, the mirror glass suddenly detached from the housing, fell on the ground and shattered. The local dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 92,000.

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

Turbo wastegate actuator arm seized casing turbo failure. Wastegate stuck in the semi-open position.

Reported

Mar 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

Broken rear coil springs, piece of passenger side rear spring located in assembly, possible road and vehicle hazard. Broken spring is available for inspection. Spring has not been inspected by dealer, appointment has been scheduled. No warning messages, loud banging noise heard, internet search conducted and broken spring piece located and removed. Located VW recall #42J5, contacted VW, but they could not locate recall # in their system. VW told me that my VIN# wasn't included in the recall, but they couldn't locate the actual recall. Safety recall report #19V-188

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

This is the second time since November 2022 that our clock spring has failed. While it's broken the driver has no airbag, horn, or usability of controls on steering wheel. This is a huge saftey concern especially driving in winter conditions.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

I was parking my car with my foot firmly on the brake when suddenly the car surged out of control and very fast crashed in to a building. I was bruised and cut with chest pains, but the worst of it is that I lost my driver's license because of the accident. I have a mechanic's report. The mechanic came and looked at the car with a scanner and deemed the accident to be not my fault. The mechanic thought according the the information on the scanner that there was some electrical interference that caused the throttle to open. An insurance adjuster also came and thought the accident was not my fault, but the RMV(registry of motor vehicles) thinks the accident was my fault and I am having a hell of a time getting my license back. So far I have spent thousands of dollars on ubers getting around and also on lawyers to try to get my driver's license back. I would like to sue volkswagen. I have experienced ennourmas pain and suffering because of this accident even though I was not seriously hurt. If the building hadn't been there to stop the car I might well have been seriously hurt. And yes I have written to the CEO of volkswagen twice and I have also called him multiple times. I have called the dealership where I bought the car. I have spoken to several lawyers to no avail. I do have a lawyer who is working on getting my license back. This accident has taken a toll on my health and well being. I live in a semi rural area and am retired but still working part time in churches all over the city. Last month my visa bill was over $2000 -- mostly ubers. I am seriously hoping that I will get my license back soon but the problems this accident has caused have been huge. And yes this accident happened twice. Once on April 8 2019 --- I lost my license then but got it back --- then again the same thing with the same car --- parking the car -- foot on brake --- car speeds up with my foot on the brake and crashes in to a building.

Reported

Jan 2023

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

Crash 1 injuries

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated while driving 15 MPH, the coolant pressure warning light illuminated. The contact veered to the side of the road. The contact stated that upon inspecting the vehicle, she noticed that the coolant level was below normal. The contact refilled the coolant reservoir and continued driving; however, the failure reoccurred. The vehicle was taken to a local Pep Boys, where it was diagnosed that the head gasket was blown. An unknown dealer was notified of the failure and an appointment was scheduled for the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair would not be covered under warranty. The failure mileage was approximately 32,000.

Reported

Jan 2023

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

None reported

Car developed a knocking sound from the front-left which occurred during any movement of the suspension, i.e. from all minor perturbations of the road surface rather than major dynamic actions such as breaking or steering. The dealer diagnosed worn out sway bar bushings. They replaced these (and potentially other suspension components - work details from the invoice can be provided upon request) but discovered during their work that the entire front subframe had failed with a major crack. Details can be seen in the attached photos (taken by the VW dealership - Ourisman of Bethesda, MD). I authorized the replacement of the front subframe with OEM components, at a cost in excess of $2000. I have owned the car from new (first registered in January 2018) and it has ~43,000 miles. The car has never been involved in an accident and has been used as family transport on standard road surfaces / driving conditions.

Reported

Dec 2022

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

None reported

Design flaw on thermostat housing leaks causing coolant loss. Common issue that is expensive to repair and should be recalled.

Reported

Nov 2022

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

None reported

At 28,700 miles both rear coil springs on my Volkswagen failed. This spring failure was addressed in Volkswagen's 42J5 recall campaign and NHTSA's campaign # 19V188000. However, my vehicles VIN # was not part of this recall. Since the springs on my vehicle failed at a low mileage why was my vehicle not included in the 56,000 vehicles recalled. Perhaps this indicates a wider issue than Volkswagen first believed. I am the original owner and the vehicle has not been abused in any way. I have the failed springs available for inspection and my mechanic said he has replaced these springs on three other Volkswagens. This is in a small town of 2000 people. The problem made itself known by unusual noises from the rear of the car when on uneven road surfaces. Safety issues involved are covered in the original recall.

Reported

Oct 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

Passenger window (front) and locks not working. Suddenly stopped working on my low mileage car. The wire harness had to be replaced. Similar recall for the VW Atlas that would also effect the airbag because of corroded wire contacts. Brought to VW dealer and they determined (after 2 weeks) the wire harness had to be replaced. Not functioning doors and locks and possible airbags are a huge safety issue.

Reported

Sep 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

Driving south on GA Hwy. 21 on 8.28.22 the vehicle began leaking gas from the left rear. There were no warning lamps or messages showing. My husband was following in another vehicle is the only way I found out. At the time, I was driving about 60 mph in clear conditions, light traffic. A certified mechanic identified the problem. When I called the closest VW dealership, they informed me that they did not have the parts in stock (fuel tank, $943; fuel pump, $694). Numerous sources on the internet identify the identical problem with videos. According to my certified mechanic and internet sources, the problem is caused by a surge pump inside the fuel tank.

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

Airbags, horn, cruise control and all other functions related to the steering wheel suddenly stopped working. Volkswagen has diagnosed the clock spring is defective and needs to be replaced. I’ve been quoted $712.00 for this repair. The replacement part is also on backorders with no clear indication of when it will arrive. Volkswagen will not supply a loaner car or any rental assistance and insists their customers drive a car without function airbags or a horn. This is a well known issue for Volkswagen and is a major safety concern for anyone who owns one of their vehicles. It needs to be addressed and fixed ASAP!

Reported

Aug 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

Bought the car from autonation in October 2021 and had condensation wet dog smell. Car was garaged until 4/2022 at which time I noticed headliner stains and water coming into wheel well, called dealer was advised to check drain tubes. I cannot. More rain more issues. Care warning lights all came on including airbag. Car has 38150 miles. VW refusing to cover under recall. Wants me to file insurance claim. Dealer did not acknowledge mold headliner issues until I called back after picking up the car. PANORAMIC SUNROOF LEAKS. HEADLINER I AND CARPET IS BADLY STAINED WITH VISIBLE MOLD GROWTH. PILLAR STAINING AS WELL. WATER LEAKS FROM DOME LIGHT AND SUNROOF CONTROL BUTTONS. WATER ALSO LEAKS INTO FOOT WELL. TAKEN TO TWO DIFFERENT DEALERSHIP WHO HAVE SAID THAT IT IS LIKELY THE SUNROOF DRAINS ARE BLOCKED BY DEBRIS AND REPAIR WOULD NOT BE COVERED BY WARRANTY. THERE IS NO WAY FOR THE CONSUMER TO ACCESS THE SUNROOF DRAINS TO KEEP THEM CLEAR, PARTICULARLY THE REAR DRAINS, WHICH ENTAILS DISMANTLING PART OF THE CAR. THIS IS A KNOWN ISSUE WITH MANY REPORTED COMPLAINTS BY OWNERS WITH A TECHNICAL SERVICE BULLETIN BEING ISSUED. PLEASE ENCOURAGE AN INVESTIGATION

Reported

Jun 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

Whenever you put the car in park and take your foot off the brake the car will roll a little.

Reported

Apr 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a certified mechanic who diagnosed that fuel was getting into the evap charcoal canister. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle almost stalled. The vehicle was taken back to the mechanic who informed the contact that the failure was related to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The vehicle was towed to the dealer who stated that the check valve inside the tank had failed due to a faulty evap system. The vehicle had been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.

Reported

Apr 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

Rear suspension spring broke causing rear car to lean low mileage other VW‘s have been recalled for same problem

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

Gear Shift trim piece chrome plating splits and lifts up. This part caused a laceration on my finger from the fingernail to 1st knuckle. Related Reference :: Service action 347J - Gear Shift Cover Trim:: This applies only to GTI and needs to apply to Golf in general

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

1 injuries

Leaking water pump at less than 80,000 miles causing engine to overheat and become damaged.

Reported

Jan 2022

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

The aluminum trim piece around gear shift has come up from the plastic underneath. It is the front of the trim next to where there is a charging outlet and small item storage. When removing my phone one day, I caught my finger on the raised (delaminated) section of the aluminum and sliced my finger open. I did not need stitches, but did use butterfly closures while it healed. I removed the part that was sticking up so now the sharp edge is closer to the exposed plastic and not as much of a hazard. A quick online search shows this is a fairly common problem with many people reporting a cut finger/hand.

Reported

Dec 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

1 injuries

The contact owns a 2017 Volkswagen Golf Alltrack. The contact stated that the sunroof was leaking and allowing water to enter the cabin of the vehicle. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 60,000.

Reported

Oct 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

Chrome trim around the DSG shifter has peeling chrome which is razor sharp. It has cut my hand deeply and is a safety hazard to me and my family.

Reported

Oct 2021

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

1 injuries

I was parking the car with my foot firmly on the brake when my car just took off fast and crashed into a building. MY FOOT WAS ON THE BRAKE. I was bruised and cut in several places and I have had recurring chest pains. The worst part is that my driver's license has been suspended and since the accident on June 21, 2021 I have had to spend close to $6000 just getting around. I am sure it was a case of sudden unintended acceleration. Volkswagen wouldn't come and look at the car despite several attempts.

Reported

Oct 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

Crash 1 injuries

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.

Risk: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began March 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.