2018 Toyota RAV4

The hands free feature over the cars microphone/stereo is unusable; leaving vehicle owners frustrated, and more likely to operate cellphones outside of standard hands free practices. I have been on numerous phone calls where people have told me that they were unable to hardly hear a thing I was saying. To remedy this problem I have 1. Tried speaking up (even yelling) 2. Turning off HVAC systems 3. Positioning my body closer to the microphone 4. Bringing the car to a slow or stop to reduce road noise. 5. Calling myself to see if I can hear myself. 6. Talked with someone who owns the same car (year/model/spec/trim) and they were hardly audible as they called me over their hands free system.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

While I am driving my Toyota RAV4, the car will suddenly shut off and I can restart it and keep driving as the month is going on. The incidents are happening more often and now the dashboard is going black. I’ve had a couple of warning signs on the dashboard. I brought the car to Toyota and Pep Boys. Both of them checked the electrical systems and everything looks good according to their testing.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

My lift tailgate is malfunctioning. Continued forced opening can cause the hinges to crack and messes with the alignment and closing of the tail gate making it a safety issue.

Reported

Jun 2026

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

We were part of a 4 car collision on the freeway. A Ford Expedition that was slammed into then slammed into our RAV. The airbags never deployed and an error code came up saying fail for airbags.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

Crash

The contact owned a 2018 Toyota RAV4. The contact stated that the vehicle experienced a defect with the key fob and the door locks for the passenger doors. When starting the vehicle, the brake locking mechanism could not detect the key, and a message was displayed indicating that the key was not found. The contact stated that he had to open and close the door for the vehicle to engage and recognize the key. Additionally, the vehicle failed to lock automatically, which forced the contact to lock both the driver and passenger sides manually. Early corrections were made in an attempt to resolve these issues, but the problems persisted. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 54,968.

Reported

May 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Severe, chronic rainwater intrusion through the vehicle's front cowl and body seams, resulting in catastrophic flooding of the passenger-side cabin floorboards. This issue occurs even when all sunroof drains are completely clear and functional. Toyota has issued Technical Service Bulletin 0055-24 acknowledging body seam and cowl leaks for this vehicle type. The passenger-side floorboard houses critical electrical wire harnesses and sits adjacent to the Supplemental Restraint System (SRS/Airbag) control module. Chronic standing water on the floorboard presents an immediate risk of electrical short-circuits, potentially causing sudden vehicle stalling, electrical component fires, or the uncommanded deployment/failure of the vehicle's airbag safety systems. Furthermore, the thick foam insulation beneath the carpet remains saturated, creating an immediate, toxic mold hazard within an enclosed passenger cabin, severely impacting occupant health and air quality. The manufacturer and dealership have left the vehicle unrepaired for over 30 days, refusing to remediate this safety hazard.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Malfunction: Mechanical failure of the Torque Converter Clutch. The vehicle exhibits a persistent transmission shudder during acceleration between 25–50 mph. Warning Signs: None. There were no dashboard warning lights or error messages prior to or during the failure. The only indicator was the physical shuddering of the vehicle. Safety Risk: The malfunction causes unpredictable hesitation when merging or changing lanes, creating a dangerous speed differential and risk of rear-end collision. Documentation: Comprehensive maintenance records are available to prove the vehicle was serviced according to the manufacturer’s schedule at a third-party facility.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

On October 27, 2025, I was housesitting and watching a friends' son and dropped him off at school. I returned to their house, shut off the car, went into the house, started cleaning home in preparation of returning to my home. I was in downstairs master suite on opposite end of home when I heard a car horn. I went to the door, looked out and saw fire emitting from under the driver’s side wheel well, front of engine, from under the engine hood and half way up the windshield of the RAV4. I called [XXX] and informed the dispatcher that my car was on fire. The [XXX] fire department responded and extinguished the vehicle. I called my insurance company and also reported the incident to Toyota BEC, they assigned the incident Liability Case# XXX. I had also received 2 recall notifications from Toyota (NHTSA# 23V734). The car had been serviced by Grappone Toyota (now known as McGovern Toytota) in [XXX] on August 14, 2025 and the recall was documented as fixed on that date. The vehicle was a total loss and towed to a Coparts Salvage Yard in Candia NH. An inspection was performed by an inspector assigned by Toyota. I later received a letter from Toyota stating that the cause of the fire could not be determined and Toyota assumes no reponsibility whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

Fire

Iam having transmission issues. I have been to 3 different Mechanic shops, 2 being transmission specialist. Going to a Toyota dealership on 3/26/26 to confirm. Was told I need a whole new transmission, My rav4 is a 2018 with only 115k for miles No engine light on or have any codes. I have spent a bit of money trying to address this issue. and was told that this particular year has a lot of transmission issues and have over 100 on back order. why is this not a recall?

Reported

Mar 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The automatic lift gate started failing and became misaligned causing the back lift gate to be unable to be closed and damaged my passenger rear tail light as well due to the malalignment issue resulting in having to drive without the back gate fully shut until I can afford the 2k cost quoted to fix it. My research shows this is a very common issue with the rav4's in this production cycle

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

3/4/2026 5:10 pm Vehicle (2018 RAV4) was sitting in backed up traffic waiting to exist highway and was hit from behind by a sedan travelling at 65+ mph, pushed into a pickup truck in front, then deflected left into a guardrail. SO, three separate impacts with extensive damage to the entire rear of the car, the front end, and right front quarter. Two occupants in the car, driver and front passenger, no airbags deployed. Driver's head contacted the steerring wheel (back eye, cut lip, swelling on forehead and around eye, headache), and legs and arms of driver and passenger contacted other portions of the interior of the vehicle and experienced severe whiplash, but no broken bones per initial ER xrays and scans. Vehicle towed and is currently available for inspection.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

Crash 2 injuries

Both headlights and taillights are stained on the inside of the lens with a white residue. My headlights are very streaky and it makes it difficult to see out of. Not the outside of the headlight, because when i rub my hands along the outsides, i do not feel any grabbing, scratches, film, etc.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); and requested to be removed from the recall distribution list because she no longer owns the vehicle. The dealer and the manufacturer were not contacted.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

While picking up my son from school, my 2018 Toyota RAV4 Hybrid suddenly experienced a complete steering failure. The steering wheel locked without warning and became impossible to move, making the vehicle inoperable and creating an immediate safety hazard. My son and I were stranded for over 7 hours in a public area. AAA was dispatched twice, but they were unable to resolve the issue. The vehicle ultimately had to be towed to a Toyota dealership. Toyota dealership diagnosed the car with a failed steering lock ECU, a critical safety component that should not malfunction under normal conditions. I was quoted over 2,000 for the repair. This issue aligns with multiple known recalls and technical service bulletins related to steering and electronic control failures in RAV4 Hybrid models, suggesting a potential manufacturer defect. This sudden steering failure placed me and my child at significant risk. There were no warning lights, no prior steering issues, and no indicators of malfunction before the event occurred. I am submitting this report because a steering lock ECU failure can lead to sudden loss of steering control, which poses a serious danger to vehicle occupants and others on the road.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

XXX XXX XXX XXX XXX 11/13/2025 National Highway Traffic Safety Administration Office of Defects Investigation 1200 New Jersey Avenue SE Washington, DC 20590 Toyota Motor Sales, U.S.A., Inc. 19001 South Western Avenue Torrance, CA 90501 Subject: Complaint Regarding Torque Converter Shudder – 2018 Toyota RAV4 AWD To Whom It May Concern, I am submitting this complaint regarding a serious transmission defect in my 2018 Toyota RAV4 AWD, specifically a torque converter shudder that has been documented by Toyota technicians. The vehicle exhibits pronounced shuddering between 25–50 mph under light throttle, consistent with the torque converter failures previously acknowledged by Toyota in earlier RAV4 models (2013–2015). Toyota has extended warranty coverage for torque converter replacement in those earlier models, yet my 2018 RAV4—despite showing identical symptoms—has been excluded. The dealership has quoted me 9,000 for a full transmission replacement, even though the issue is well-documented and appears to be systemic across multiple model years. This situation raises serious concerns: - Toyota is aware of the defect but has limited coverage to select VIN ranges. - The cost of repair is excessive and disproportionate to the defect. - Consumers are left without recourse despite clear precedent for warranty extension. I respectfully request: 1. That NHTSA investigate whether the torque converter shudder in 2016–2018 RAV4 models constitutes a broader safety defect. 2. That Toyota extend its warranty program to include affected 2018 RAV4 vehicles. 3. That Toyota provide reimbursement or coverage for necessary repairs to restore safe vehicle operation. I am prepared to provide service records, dealership documentation, and correspondence confirming Toyota’s acknowledgment of the defect. Please advise on next steps and ensure this issue receives the attention it deserve INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Nov 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact received notice of NHTSA Campaign Number: 23V734000 (Electrical System). The contact stated that while changing the oil, he became aware that the battery was covered in corrosion and there was acid leaking from the battery tray. The vehicle was not diagnosed, but the contact was advised that the tray needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but refused to replace the battery. The failure mileage was approximately 66,327.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I had just gotten off my vehicle, we were at a shopping center specifically Marshall’s, the employee announced a blue Toyota, I went outside and my car was in flames, the Fire Department said it was an electrical fire. I had never received a letter of a recall let alone Toyota calling me to tell my car was defective. Not only until after my vehicle was damaged I received a call from them which made it suspicious.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

Fire

My vehicle has a recall for the battery. I took my car into Toyota in San Juan Capistrano. Car was purchased and owner’s manual states this vehicle uses a size 35 battery. When I returned to pick up my vehicle the service technician told me that “Toyota will only honor the recall on vehicles with a size 36 battery, and in order for them to rectify the recall was for me to purchase a size 36 battery. There is no mention of that on our recall notice nor is there anything stating that on the NTSA website. What can i do to get this fix this issue. I believe this problem is also the reason we have had to replace our battery 3 times since 2021and also the cause of other malfunctions in our vehicle

Reported

Oct 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I purchased my 2018 Toyota RAV4 Limited Hybrid in June 2018. The automatic liftgate has been a consistent issue with this vehicle since January 2024. It either fails to close completely or takes an unusually long time to shut. I followed the official Toyota dealership videos and performed the recommended recalibration steps, but the problem remains unresolved. This is not just a matter of convenience. It presents a safety concern, particularly when loading items at night. Living in the Pacific Northwest, where it gets dark around 5 p.m., makes this even more concerning. I’m aware there is existing litigation related to this issue.

Reported

Oct 2025

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM). The dealer was contacted; however, the contact was informed that parts were unavailable to repair the vehicle. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact stated that while attempting to start the vehicle, the vehicle failed to start due to a severed wiring harness. There was no warning light illuminated. The vehicle was not repaired. The approximate failure mileage was 64,000.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

After receiving a recall notice from Toyota for the battery mount I scheduled my appointment on June 24, 2025. After spending $916.31 on maintenance products all of a sudden the dealership did not have the battery mount for my vehicle. Is this legal? Why would a dealership schedule a repair and not have the product to complete the recall? I was informed that I would be called when they had the part available and I still have not heard from the Toyota dealership. Are three months later considered a timely matter to correct the problem?

Reported

Sep 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

On September 3, 2025, I was driving down the I-10 in Biloxi, MS, at 6:45 a.m. It was around 75-80 degrees and the sun was just barely coming up. All of the sudden the glass in my sunroof completely shattered. There were no cars around me and it was an open portion of the road, so no rocks were flung up by nearby vehicles. Luckily, my kids were not with me, because a majority of the glass ended up in my backseat, ranging from huge chunks of about 3-4 inches in diameter to smaller shards being everywhere. I cut myself several times while trying to clean it up, so I can only imagine what it could have done to my kids! Luckily, I was able to keep my cool and not swerve off the road, as it was quite startling.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact stated that upon entering her carport in an attempt to park(P), the vehicle surged forward without warning. The vehicle blew through the carport's back wall and crashed into her neighbor's fence before coming to an independent stop. The air bags did not deploy upon impact. The contact did not seek medical attention but did sustain soreness in her neck, shoulders, and back. The carport's back wall, a bicycle, the neighbor's fence, and the hammock were all destroyed as a result of the accident. A police report was filed. The dealer was notified of the failure and immediately referred the contact to the manufacturer. The manufacturer was notified of the failure, and a case was filed. The manufacturer informed the contact that an engineer could be sent to a nearby dealer or independent mechanic to perform an investigation into the defect. The vehicle had yet to be serviced or diagnosed for the failure. The vehicle was not repaired. The failure mileage was approximately 134,000

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

The passenger side mirror and the collum that holds the windshield on the right side makes a complete blind spot that you can't see anything on that area. If you are turning you can't see even a whole car. The left side mirror and collum that holds the windshield is ok, but not the right one. I got into an accident with the fire hydrant at a parking lot in town because I could not see it. I was turning right into the street and hit the fire hydrant.

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

Crash

The tailgate does not lift all the way. The hinges are intact. I believe its a pistón or sensor problem.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I received a recall notice from Toyota in 2023 for battery defect that could case short circuit and risk of fire. as of today aug. 13, 2025 they have been unable to repair/replace.

Reported

Aug 2025

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that while operating the vehicle, the messages "Pre-Collision", "Braking Power Low", and "AWD System Malfunction" were displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The contact stated that the failure had occurred on the previous two model years of the same vehicle, but no cause for the failure was found when the vehicle was taken to the local dealer. The vehicle was not repaired. The failure mileage was 52,700.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact stated that while at a stop at a traffic light, the vehicle independently accelerated and rear-ended another vehicle. The engine revved during the acceleration while the brake pedal was depressed. The vehicle continued to accelerate for 20 feet. No warning lights illuminated. No air bags deployed. No injuries were sustained, and medical attention was not sought. A police report was not filed. The contact stated that the failure had reoccurred while at a stop, and the vehicle traveled approximately 20 feet before coming to a complete stop while forcefully depressing the brake pedal. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,368.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2018 Toyota Rav4. The contact stated that while parked at the residence, the contact turned off the vehicle and noticed that the vehicle lost power. No warning light was illuminated. The vehicle was repaired under NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the recall repair failed to fix the vehicle. The contact stated that the failure had occurred after the recall repair. The manufacturer was not notified of the failure. The failure mileage was 7,000.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000(Electrical System) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the dealer refused to perform the recall repair. The contact was informed that the correct size battery needed to be purchased to replace the current battery before the recall repair could be performed. The manufacturer was made aware of the issue and confirmed that battery was not the correct size, and a new battery was needed. The manufacturer declined to assist with the cost of replacing the battery. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4 Hybrid. The contact stated that while receiving an oil change by a certified mechanic, the contact was informed that there was no coolant in the coolant reservoir. The mechanic confirmed that the radiator, hoses, and thermostat had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. While the contact was checking the coolant levels, the coolant level was always lower than expected. The contact was continually adding coolant. There was no warning light illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11,500.

Reported

Jun 2025

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

I have had my car for about 2 1/2 years, never been in an accident or anything .. I take the car for an oil change and when I picked it up they informed me that they ran a diagnostics test that indicated that my transmission was out. They asked if I’ve been in any accidents, but I assure them that I have been any accidents at all. The car has been driving perfectly fine but after that news, the car has been dying out! I don’t travel far in the car or go on road trips so I’m not understanding how the transmission has failed!

Reported

Jun 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2018 Toyota Rav4. The contact stated while driving into a parking lot at a very low speed when the vehicles engine shut off, the contact proceeded to attempt to restart the vehicle however the engine would not start, and upon inspecting underneath the hood of the vehicle the contact noticed that a flame had began to arise from the battery. The contact immediately proceeded to extinguish the fire with a towel. The vehicle was unoccupied as soon as the fire was noticed. A fire department report was not filed. A police department report was not filed. The vehicle was not destroyed. The vehicle was towed to a local dealer, where the vehicle was diagnosed however, the contact was advised that further diagnosis was required in order to determine the cause for failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM) as pthe robable cause for the failure experienced. The approximate failure mileage was 78,000.

Reported

Jun 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

Fire

The recall (Manufacturer Recall # 23TB13; NHTSA Recall # 23V734) has been un-repaired since 1 Nov 2023. The un-repaired recall did not cause a safety issue in this case, but I have moved to Canada and the recall has prevented me from registering and using the vehicle (it is not possible to complete the import process or register any vehicle that has an outstanding recall).

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The recall was for the battery size. This issues has been repaired by the Toyota Dealership 6969 Tyee Dr. SW Tumwater, Wa 98512 360 539-4000. Customer# [XXX] and invoice # [XXX]. I do not understand why I am getting notified of this recall from 2023 stating it has not been taken care of as of this date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2025

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The recall (Manufacturer Recall # 23TB13; NHTSA Recall # 23V734) has been un-repaired since 1 Nov 2023. The un-repaired recall has not caused a safety issue in my case, but I have moved to Canada and the recall has prevented me from registering and using the vehicle for over a year (it is not possible to complete the import process or register any vehicle that has an outstanding recall).

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact stated that upon pressing the liftgate emergency release button, the liftgate opened half-way. Additionally, the contact stated that the liftgate had failed to latch or to lock securely while closed. The vehicle was taken to the dealer, where it was diagnosed and determined that the liftgate needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

Reported

May 2025

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the front driver's side door and the liftgate had failed to open intermittently while using the key fob. The contact stated that the front driver's side door opened upon pulling the interior door handle, and the liftgate would manually open with the key. Additionally, the contact stated that the vehicle had failed to smoothly shift into gear. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

Reported

May 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The recall (NHTSA Recall # 23V734) has been un-repaired since 1 Nov 2023. The un-repaired recall did not cause a safety issue in my case, but I have moved to Canada and the recall has prevented me from registering and using the vehicle for the last for the past year (it is not possible to complete the import process or register any vehicle that has an outstanding recall).

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact stated that while it was raining, rainwater was leaking into the vehicle on the driver's side through the factory installed roof rack. The contact stated that water had accumulated under the brake and accelerator pedals. The contact stated that the floor mat was saturated with water. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the roof rack needed to be replaced and the electrical system needed to be inspected. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 39,286.

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle's battery area caught fire. I was able to get out of the vehicle on time and call the fire department. Over 50% of the vehicle was consumed by the fire. Vehicle was my spouse's and she usually drives it alone with my [XXX] and she is [XXX]. Thankfully, I was driving it alone. NHTSA recall 23V734 came out on 11/2023 and they expected to have the fix by the end of 2024 but it never happened. The last vehicle maintenance by the dealer was in 02/15/2025. The vehicle has not been inspected yet but the insurance will make an appointment soon to do so. The preliminary findings of the fire department pinpointed the problem in the battery area. Prior to the fire, the vehicle shut down and the steering wheel locked. I turned it on and drove it out of the road and it did it again and when I came out of the vehicle, I saw smoke coming out of the hood and that's when I saw the fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

Fire

The recall (Manufacturer Recall # 23TB13; NHTSA Recall # 23V734) has been un-repaired since 1 Nov 2023. The un-repaired recall did not cause a safety issue in this case, but I have moved to Canada and the recall has prevented me from registering and using the vehicle (it is not possible to complete the import process or register any vehicle that has an outstanding recall).

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I took a video: for at least the 6th time since owning this vehicle a multi alert shows up on dash. “Brake Power Low, Visit your dealer”, “Antilock Brake System Malfunction, visit your dealer”, “Lame departure alert, visit your dealer”, “Pre-collision system malfunction, visit your dealer”, “AWD system malfunction, 2WD mode engaged, visit your dealer”, I have 2 other Rav 4s both of which have also shown this issue. A 2016 & a 2017. The 2017 this happened twice I believe. The 2016 at least twice. It’s currently on now in my 2018. Been on 2 days, but was off previous 2 days, but on 1 day before that.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, there was a clicking and humming sound coming from the front end of the vehicle. The sound also occurred while starting the vehicle. The vehicle failed to start without a jumpstart. The contact stated that the failure was intermittent. The air bag warning light was illuminated. The tire pressure sensor warning light remained illuminated with the tire pressure at the correct air pressure. The dealer was contacted and confirmed that parts were not yet available. The dealer did not diagnose the vehicle for additional failures. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

Reported

Apr 2025

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.

Risk: A battery short circuit increases the risk of a fire.

Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.

Remedy: Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.

Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

Remedy: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.