Model-year record

2016 Toyota Corolla
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
212
Reports to NHTSA, 2016
Safety recalls
1
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
31
EPA estimate
Known issues
Air Bags issues lead owner complaints (26% of 212 reports), followed by steering (10%).
+ 11 more component categories with fewer reports.
Share of all 212 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11707349, ODI 11579473, ODI 11575853, ODI 11574147, ODI 11497613.
Individual complaint reports(212)
Showing the 50 most recent reportsPower TrainJul 2026 · ODI 11750209Details +Close −
The CVT transmission on my 2016 Toyota Corolla initially suffered a complete mechanical failure and was repaired on 01/08/2024, forcing me to pay $3,696 out of pocket for a replacement at an independent shop. Last week, the transmission experienced issues again, and this time a certified Toyota dealership serviced it for free under an active factory recall. This proves the vehicle has a documented factory defect. However, Toyota is currently refusing to reimburse me for the original $3,696 repair expense incurred due to this exact defect.
- Reported
- Jul 2026
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJun 2026 · ODI 11746704Details +Close −
The factory-applied Super White (paint code 040) paint on my vehicle has peeled down to bare metal on multiple exterior body panels. The peeling is not the result of any collision damage, scratches, or external trauma — it is consistent with the known factory paint adhesion defect that Toyota itself acknowledged through Customer Support Program ZKG, which covered this exact vehicle model, year, and paint color. Toyota's own program documentation states the defect occurs when sunlight degrades adhesion between the factory paint primer coat and the base metal electrodeposition layer. With paint peeled to bare metal, the affected panels are now exposed to moisture and the elements, creating a risk of structural rust and corrosion over time. I purchased this vehicle used in 2023 and was never notified of the Customer Support Program. By the time I discovered the program existed, the coverage had expired. Toyota has declined to provide any assistance. Toyota acknowledged this as a manufacturing defect affecting approximately 1.74 million vehicles under Program ZKG. Owners of 2016 Corollas who purchased their vehicles used were not adequately notified, and coverage has now lapsed for recently expired vehicles despite the defect being identical to those Toyota previously covered. I am requesting that NHTSA investigate whether Toyota's Customer Support Program ZKG adequately covered all affected vehicles and owners, and whether an expanded or extended remedy is warranted.
- Reported
- Jun 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2026 · ODI 11739070Details +Close −
I was driving on the highway and the transmission gave completely out!! with no warning! No check engine light no error message. Car only has 160000 miles on it, if i wasn't calm as I was that could've been lethal!!!!
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
StructureApr 2026 · ODI 11732564Details +Close −
I have super white (040) paint and it's flaking off due to original manufacturer paint defect. Paint is flaking off my passenger back door and a large piece/area of roof. flakes of paint will come off at highway speeds, creating a vision hazard for drivers behind me or a distraction when flakes hit the windshield.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsDec 2025 · ODI 11707349 · crash · 1 injuriesDetails +Close −
In 2024, my 2016 Toyota Corolla was involved in a collision. The airbags did not deploy. I went to the emergency room following the crash and later required additional medical treatment, including rehabilitation.
- Reported
- Dec 2025
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Power TrainDec 2025 · ODI 11702599Details +Close −
My 2016 Toyota Corolla suddenly showed a Check Engine light, and the dealer diagnosed a CVT transmission failure with code P2757. This code is linked directly to Toyota’s own TSB T-SB-0150-16 for torque converter clutch/valve-body failure. The dealer confirmed the issue and quoted me $11K to fix it. This is frightening because a failing transmission can slip, hesitate, or lose power at any moment, which puts me and others at risk. There were no early warning signs, just the sudden light. I brought it in immediately, and the problem was fully reproduced and documented by Toyota. My car is available for inspection whenever needed. Toyota corporate reviewed my case but offered very little help since my vehicle is just outside the 7-year timeframe for CA. I bought the extended warranty when the car was brand new. I have done every single service at Toyota, always on time, and my car has never been in an accident. I’ve taken care of it exactly the way Toyota told me to. This is not normal wear. This is a documented defect that puts drivers at risk and places an enormous financial burden on owners who did everything right. I’m filing this complaint because people deserve protection, accountability, and fairness, especially when a safety-related failure happens in a well-maintained vehicle. I’m only [XXX] , and I expected to own many more Toyotas throughout my life. My whole family drives Toyotas. I grew up believing this brand meant safety, reliability, and loyalty in both directions. I honestly wanted to be a Toyota driver for life. But facing an $11K repair for a known issue that Toyota already acknowledged in a TSB—without meaningful support—has broken my trust in a way I never expected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Dec 2025
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemNov 2025 · ODI 11699858 · crash · 1 injuriesDetails +Close −
The driver seat belt dont work and once in a great while it will work but even whenever it does latch it still shows the seat belt isn't on and that noise keeps going off but after a while the noise goes off but the symbol is still on the dash board. I recently got hit from behind (09/15/2025) at a red light and no air bags deployed. Im not sure if they were suppose to deploy but either way my seat belt dont work. And I know this isn't a safety matter but my radio doesn't turn off when I turn off my car and I can't lock/unlock my doors with the key fob I have to lock it with the key on the driver door. I have to take the fuse out for the radio so my battery won't die and so the radio turns off.
- Reported
- Nov 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Electrical SystemSep 2025 · ODI 11684430Details +Close −
Radio will constantly reset as well as the in-dash clock, and the Tire Pressure light will illuminate and flash. I found this appears to be a consistent issue with 2014, 2015, and 2016 Toyota Corolla's on YouTube.
- Reported
- Sep 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
StructureApr 2025 · ODI 11655945Details +Close −
At about 40000 miles on about [XXX] I noticed my paint starting to peel and fade from my roof as time passed it went to my hood and trunk faded and clear coat peeling I took my car to Toyota in Brownsville Tx and there was no recall on paint defect on roof but the associate told me they had 2 Toyota Corollas being fix on recall for same defect as my Red toyota Corolla but those cars are white I don’t understand why my red car with same defect wouldn’t fall under recall I have seen my self a green and blue Corolla on the streets with same issue I have paid my car clear I’m [XXX] can’t afford to paint and car has plenty of years for me but paint is look bad thank u hope for a repose or help INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Apr 2025
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMar 2025 · ODI 11650547Details +Close −
The contact owns a 2016 Toyota Corolla. The contact stated while driving at an undisclosed speed, the vehicle downshifted with no warning light illuminated. The contact also stated that the steering wheel seized with no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering module and the transmission had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 43,000.
- Reported
- Mar 2025
- Incident date
- Mar 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringFeb 2025 · ODI 11643020Details +Close −
I recently 6 weeks ago bought a used certified 2016 Toyota Corolla with 43,000 miles. I have been going back and forth with Toyota since the day after I bought it about the many mechanical issues that pose a major safety risk. The car shudders/vibrates when accelerating, knocks when backing up. And when making turns the car shifts hard side to side with a shudder and wobble in floor board of car. It feels as if you don’t have control of the vehicle when driving. It has lots of loose play in the front end and steering really the whole car. It also has a problem going up hill and jumping on fwy a major problem accelerating. They keep telling me car is working per design but this is a lie. I have taken it to 2 other mechanics who told me this car has major issues safety ones to take it back. Toyota fixed the control arms stating that might be what it is but the same problems remain. I am afraid to drive this vehicle and they refuse to figure out the problems and fix them. 2 days after buying it I told them take the car back it has too many mechanical issues they refused. I don’t know what to do I cannot continue driving this car like this and in the rain it could barely handle also. The car has a feeling of loss of control like the whole frame of car is loose. I need help and don’t know what else to do I’ve taken the car back to them about 15 times. They continue to lie and say nothing is wrong even though when I test drove it with the head mechanic. He admitted the car has major issues but told me he did not want to get involved and I would have to take it up with management. I traded in my 2011 suv that was in good working order to buy this smaller car so my daughter could also learn to drive. They should have never sold this vehicle with this many mechanical safety issues please help.
- Reported
- Feb 2025
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherAug 2024 · ODI 11611058Details +Close −
There are no incidents but it is requiring me to fill this out.
- Reported
- Aug 2024
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainAug 2024 · ODI 11608325Details +Close −
We own a 2016 Toyota Corolla Sport model. 4 door sedan. We first started to notice a loud sound that was seemingly coming from the front of the car. It was a whining, rattling sound. The car's mileage is 87k. We took it into the shop, we were first told that it sounded like a bearing going out in the wheel. Then we took it to a licensed Toyota dealership. The dealership then tells us that it is actually due to the transmission chain, and our transmission will need to be replaced for $8900!! So I begin to dig online, and find that our model is the same years of other Toyota models that Toyota has a KNOWN problem with. This is a major issue, and puts our safety at risk if the transmission just suddenly goes out. The Toyota dealership has confirmed that we have an issue, and are saying that the transmission MUST be replaced, effectively decommissioning our work commuter vehicle until we can get this sorted. It was diagnosed by a licensed Toyota technician, but it can be inspected by a insurance rep/mechanic upon request. There were no warnings, no lamps, no codes. We just heard the noise, which is seemingly getting worse and louder. Which appeared about 7/15/24. The car has had it's routine maintenance done per the manufacturers specifications. The fluids are routinely checked, and it is taken in to a Toyota dealership for it's servicing, with certified maintenance records. It was never noted on oil changes that this was an issue, or that the transmission fluid was ever an issue. We do not drive this car hard, we do not abuse it. It is our commuter. And now we are looking at having to replace the transmission for essentially the same cost as the car itself.
- Reported
- Aug 2024
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
StructureAug 2024 · ODI 11607959Details +Close −
The roof of my car started peeling. It’s been progressing quickly. Also starting a small little part in the back as well.
- Reported
- Aug 2024
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionJun 2024 · ODI 11596733Details +Close −
I own a 2016 Toyota Corolla with 35000 miles. My extended warranty expired in January 2024. In the the last few months my Toyota developed a “rattle” or noise, primarily on the right side at slow speeds and slow turns. I took the car to a well respected and nearby repair facility for an oil change and had them look at the noise. They found that the control arm bushings had stress cracks and the sway bar end links and mount bushings were leaking. I had the repairs done. The defective parts are documented with photos in the electronic version of the repair invoice. The noise came back in a day. The next step would be replacing the struts. The repair shop found no visible wear or damage to the struts. I already spent $2400 on repairs. The noise remains. The damage to the parts most likely started long before the warranty expired in January. I found a Technical Service Bulletin describing the repair for this noise issue. The repair described specifies replacing the control arms. I did that in the above described repair. There are many upset consumers complaining in Internet forums about the same problem in 2014-2019 Toyota Corolla’s. I contacted Toyota customer service by email. They told me there was nothing they could do about the problem since the warranty expired 5 years after purchasing the car. I told them I have an 8 year extended warranty. They insisted that there was no 8 year warranty. I offered to send them proof. I have the same problem as shown below. I replaced the control arms and stabilizer bar links. They appeared to be failing. There are many more pages on the internet with the same problem. I reported this to Toyota. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jun 2024
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJun 2024 · ODI 11593343Details +Close −
A knocking noise is coming from the front of car. Noise correlates with car motion. Worn parts in suspension were replaced by Euro Car Doctor in Costa Mesa. One problem complies with Toyota Technical Service Bulletin. Noise continues. The electronic invoice has photos of worn parts. Euro Car Doctor documents concern. I do not trust the local Toyota dealer service department to properly inspect the vehicle.
- Reported
- Jun 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2024 · ODI 11590200Details +Close −
Unknown
- Reported
- May 2024
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2024 · ODI 11579473 · crash · 1 injuriesDetails +Close −
The contact owns a 2016 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the vehicle was rear-ended. The contact stated that the air bags did not deploy. The contact stated that the other driver was driving at about 45 MPH when the contact's vehicle was rear-ended. A police report was filed. The contact did not seek medical attention at the scene but later went to the hospital where the contact was treated for whiplash. The vehicle was towed to a repair shop, however the vehicle had not been inspected. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
SteeringMar 2024 · ODI 11576490 · crash · 1 injuriesDetails +Close −
I have been driving my car since 2016, however since Nov 24, 2023. Incidents that alarm me have happen. I have filed a police report but don't have the funds to get vehicle swept. All of these events occur while I am driving. Passenger windows goes up in and down a lot. Static in my speakers. Steering wheels lock. somethings draining my battery. though I have ensured nothings on or there isn't any short fuses. Doors unlock. Door beeps though someone has had access. Trunk pops open. I am reaching out to NHTSA because my safety is at risk. Is any other Corolla owners reporting this. Please assist me.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Air BagsMar 2024 · ODI 11575853 · crashDetails +Close −
The contact's daughter owned a 2016 Toyota Corolla. The contact stated that the vehicle was stolen, and while being chased by the police, the suspect crashed into a supporting beam located on the expressway. The front end of the vehicle was damaged. The air bags did not deploy. A police report was not filed. The contact was unaware of any injuries. The vehicle was towed to a tow lot for the city. The local dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed to be a total loss by the Insurance Provider. The manufacturer was not notified of the failre. The failure mileage was 80,000.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- Crash
Air BagsFeb 2024 · ODI 11574147 · crash · 1 injuriesDetails +Close −
Airbags did not deploy on time of the accident that I was very injured and hospitalized for 4 days in the iCU
- Reported
- Feb 2024
- Incident date
- Mar 2020
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Unknown Or OtherDec 2023 · ODI 11559014Details +Close −
The car is at very good condition
- Reported
- Dec 2023
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherAug 2023 · ODI 11536170Details +Close −
Toyota has installed several parts on my 2016 corolla that were previous years' parts. In previous complaints, the tires (under 11,000 miles) started to dry rot. When filing the warranty repair, the dealerships and Toyota tried to claim that it was normal. After deep investigation, it was found that the tires were actually over a YEAR older than the release of the vehicle. The tire warranty started when they were sold to Toyota, not when the car was purchased. They did the same thing on Air intake components for the Air filter system for the car. This is the 3rd issue. Since I purchased the lease in 2016. The car constantly had a check engine light. Typically, it was suggested it was a "gas cap pressure check failure". But at all of the routine inspections and services. Dealerships never did anything but clear the code and keep going. I recently went back in to do a "smoke check" as I was getting tired of the code constantly pulling the check engine light. Now, supposedly, it's the Charcol canister. Ironically enough, Toyota had a recall on those items in 2015. I'm suspecting that this part if from that recall part, as it's been an issue (within service notes) to be checked since 2016 and was never suggested or further deep dive into the issue was never done. Now that the warranty is over, I'm supposed to pay another $800+ for the service parts and labor. Which Toyota should be liable for, as I KEPT taking the care to the dealership for warranty service, yet these checks were never done. When the service is underway, I would suggest sending this part to the NHTSA to investigate the old recalled parts are in fact being installed on newer vehicles. As this would be the 3rd item that was from other older models that mysteriously appeared on my 2016 model corolla.
- Reported
- Aug 2023
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2023 · ODI 11527728 · fireDetails +Close −
We discovered that there was an explosion of some sort inside the car on the passenger side, which seems to have potentially involve the air bag system and/or electrical around the system, but this is not entirely known. The car was parked at the time and had not been driven for approximately 65 hours. It appears there was a fire but we did not witness. The dash is melted leaving a gaping hole, what appears to be portions of the air bag are partially disintegrated and stuck to the ceiling, the ceiling is charred, the sun visor is melted and distorted, and hanging down, underneath the dash is also melted, and the smell in the car is absolutely stifling. The windshield is shattered in one spot, with additional cracks stemming from that point of contact. The windshield is damaged from the impact from inside the car and is pushing out. The car was locked, there is no evidence of forced entry or attempted forced entry. It has never been in a collision. The car was parked three feet away from our motorhome in the confines of our RV spot at an asphalt campground. The safety of all in the area was at risk, and furthermore, since this explosion was unprovoked, if we had been in the car at the time, it's unimaginable as to what sort of bodily damage the passengers, especially the passenger seat occupant, would have incurred. I do not believe the problem can be reproduced, but the car has yet to be inspected. I am currently awaiting insurance to take the car via tow truck to inspect it. There were no warnings, messages, or other symptoms.
- Reported
- Jun 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- Fire
TiresMay 2023 · ODI 11522019Details +Close −
The tire had a blowout on the inside of the tire close to the inner rim. No road debris has been experienced on the trip on 71 N from Columbus to Cleveland. The blowout occured at around 10 PM Saturday (5/13/2023) A tire should not have an inner wall rupture unless the tire has a defect. This tire only has about 9,000 mille of use prior to this situation. Tire Info.Firestone Firehawk 215/45R17 XL91V 50,000 Mile.
- Reported
- May 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2023 · ODI 11505391 · crashDetails +Close −
12/09/2019, The ECU did not have adequate protection against certain electrical noise that occurred during the collision. Airbags did not deploy in the event of under ride collision, a freak accident involving wildlife crossing the street. Seat belt pretensioners did not engage. I called Allstate insurance that same day. Had I not worn my seat belt, I might have gone through the windshield. Safety was in danger, and not protected. Meineke informed me the oil housing component, fused onto the component that allows for an oil change because it was made with a plastic material, that is an incorrect material, Oxygen sensor lit up after that finding. Vehicle is not available for inspection upon request. Tyler Law Enforcement might have inspected the vehicle in general. My VIN for my vehicle does not describe the style of my vehicle, which is a 2016 Toyota Carolla Sport, Red.
- Reported
- Feb 2023
- Incident date
- Dec 2019
- Mileage
- Not provided
- Outcome flags
- Crash
SteeringJan 2023 · ODI 11501047 · crashDetails +Close −
I was exiting a freeway offramp and as I was turning at a speed of approximately 35 mph, I had both hands on the steering wheel and full control, but the actual car wheels disengaged from the steering. The car went in a different direction than the steering wheel and hit a wall. I was able to reverse. But, as I kept driving, the steering wheel was not controlling the car wheels correctly. When I would turn the steering wheel, the car's wheels wouldn't obey.
- Reported
- Jan 2023
- Incident date
- Jan 2023
- Mileage
- Not provided
- Outcome flags
- Crash
Air BagsDec 2022 · ODI 11497613 · crash · 2 injuriesDetails +Close −
The contact owns a 2016 Toyota. The contact stated that while driving forward into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a building wall. During the incident, the front end of the vehicle was severely damaged but the air bags did not deploy. The driver sustained a neck injury and the front passenger sustained a bruised rib, both required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 74,000.
- Reported
- Dec 2022
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- Crash 2 injuries
TiresNov 2022 · ODI 11493493Details +Close −
Tire wall is separating at the seem, can easly slide a card under separation. Appears it was not properly adhered per mechanic
- Reported
- Nov 2022
- Incident date
- Nov 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2022 · ODI 11484635Details +Close −
The wiring inside of the front doors became corroded on two different cars. This resulted in the inability to operate the electric windows of one car. I view this as a safety hazard as the ability to exit the car from the window in an emergency is impaired. Other tasks such as paying tolls is made risky as the door must be opened.
- Reported
- Sep 2022
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
TiresJun 2022 · ODI 11471667Details +Close −
FALKEN 215 45 17 Bought preowned Corolla from Jeep Only dealership. Was told went through 125 point inspection. Brought car to Firestone who told me both rear tires are dangerous to drive. Right rear has bubble on side and split. Left rear split as well. Jeep Only sold car in that condition. If I drove on Freeway and got blow out, could have caused accident, injury or death.
- Reported
- Jun 2022
- Incident date
- Jun 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2022 · ODI 11460603 · crash · 2 injuriesDetails +Close −
Vehicle rollover totaled and steering wheel ejected no evidence of any airbags none deployed
- Reported
- Apr 2022
- Incident date
- Apr 2022
- Mileage
- Not provided
- Outcome flags
- Crash 2 injuries
Power TrainNov 2021 · ODI 11439707Details +Close −
problem with transmission at low sped code by Toyota p0841 p2829 the car has 35000miles Toyota toll me That I have to change the CVT transmission cost: 7380.$ by Bev Smith Toyota Fort Pierce FL 34982 Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Reported
- Nov 2021
- Incident date
- Oct 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherOct 2021 · ODI 11437107 · crashDetails +Close −
Unknown
- Reported
- Oct 2021
- Incident date
- Jul 2021
- Mileage
- Not provided
- Outcome flags
- Crash
Air BagsJul 2021 · ODI 11423962 · crash · 2 injuriesDetails +Close −
Question: What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: Airbags; Yes they car is available to inspect upon request. Question: How was your safety or the safety of others put at risk? Answer: Airbags failed to deploy during a motor vehicle accident. This resulted in injuries that could have possibly been prevented. Question: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: No. Question: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No. Question: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: No.
- Reported
- Jul 2021
- Incident date
- May 2021
- Mileage
- Not provided
- Outcome flags
- Crash 2 injuries
EngineJun 2021 · ODI 11422793Details +Close −
Car began with issues switching gears. It would hesitate to go into gear and once it was finally in gear it began to buck. Currently stationed overseas And brought my car to Toyota multiple times and was told they wouldn’t look at it since it’s an American spec Toyota and not a European. After a week of trying to get it fixed with no luck the vehicle began getting worse and wasn’t able to go above 35 miles an hour. Finally the check engine light came on. Brought it into a local mechanic and a P 2820 J code was the issue. After researching online I found that Toyota had a service campaign for the same issues I was having. The problem is with the ECU and the cars solenoid. Currently trying to get it repaired but Toyota will not help since I’m stationed overseas in europe and it’s an American Toyota. Toyota USA has been little to no help with the issue so I have had to stop driving the vehicle since it’s a safety hazard to my family.
- Reported
- Jun 2021
- Incident date
- Jun 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Seat BeltsJun 2021 · ODI 11421221Details +Close −
My seat belt has to be messed around with a lot in order to release my seat belt. I have to press at least 3 to 4 times super hard before my seat belt releases.
- Reported
- Jun 2021
- Incident date
- Jun 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2021 · ODI 11413608 · crash · 1 injuriesDetails +Close −
TL* THE CONTACT OWNED A 2016 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) AND THE VEHICLE WAS TAKEN TO HAMER TOYOTA LOCATED AT 11041 SEPULVEDA BLVD, MISSION HILLS, CA 91345, FOR THE RECALL REPAIR. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 60-65 MPH, THE VEHICLE DRIVING AHEAD OF HER HUSBAND LOSS THE DRIVER'S SIDE REAR WHEEL WITH THE TIRE STILL ATTACHED TO THE RIM. THE CONTACT STATED THAT THE WHEEL STRUCK THE BUMPER OF THE VEHICLE DRIVEN BY HER HUSBAND. THE CONTACT'S HUSBAND THEN DROVE OVER THE WHEEL, CAUSING THE VEHICLE TO LIFT UP OFF OF THE ROADWAY. AFTER WHICH, THE VEHICLE STARTED TO SPIN, HER HUSBAND LOSS CONTROL OF THE VEHICLE, AND CRASHED INTO A CANYON WALL. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT HER HUSBAND SUSTAINED INJURIES TO THE HEAD, UPPER AND LOWER BACK, RIGHT KNEE, AND SHOULDERS. HER HUSBAND WAS TRANSPORTED FROM THE SCENE BY AMBULANCE TO RECEIVE MEDICAL ATTENTION. A POLICE REPOT WAS FILED. THE VEHICLE WAS TOWED TO SWINKS TOWING FACILITY. THE VEHICLE WAS NOT DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED NOR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,808. THE VEHICLE WAS DESTROYED.
- Reported
- Apr 2021
- Incident date
- Apr 2021
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
SuspensionMar 2021 · ODI 11404717Details +Close −
BOTH THE LEFT AND RIGHT FRONT SUSPENSION CONTROL ARMS MAKES A SQUEAK NOISE. THIS CONDITION OCCURS WHEN DRIVING OVER SPEED BUMPS AND UNEVEN SURFACES.
- Reported
- Mar 2021
- Incident date
- Dec 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionMar 2021 · ODI 11404723Details +Close −
BOTH THE LEFT AND RIGHT FRONT SUSPENSION CONTROL ARMS MAKES A SQUEAK NOISE. THIS CONDITION OCCURS WHEN DRIVING OVER SPEED BUMPS AND UNEVEN SURFACES. I SHOWED THIS TO TOYOTA SERVICE ON DECEMBER 2019 WHEN FIRST STARTED BUT THEY COULDN'T FIND THE PROBLEM. THEN SHOWED IT TO DIFFERENT TOYOTA SERVICES IN 2020, AND THEY COULDN'T FIND IT EITHER. I THOUGHT IT WAS THE SUSPENSION SPRINGS, SO I REPLACED IT BUT STILL THE SQUEAKY NOISE WASN'T RESOLVED. RECENTLY I RESEARCHED THE PROBLEM AND SO MANY PEOPLE ARE HAVING THE SAME ISSUE AND I FOUND THE ATTACHED BULLETIN, BUT THE TOYOTA SERVICE WORKERS NEVER SEEN THIS AND TOYOTA NEVER INFORMED ME OF THE BULLETIN. PLEASE THIS SHOULD BE A RECALL AND NOT A BULLETIN. TO THIS DAY, THE SQUEAKY NOISE IS A LOT LOUDER THAN IN 2019. PLEASE HELP.
- Reported
- Mar 2021
- Incident date
- Dec 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2021 · ODI 11403301 · crash · 1 injuriesDetails +Close −
I WAS INVOLVED IN AN ACCIDENT IN 8/19 WHERE I WAS HIT FROM BEHIND. I WAS INJURED AND NOW I FOUND OUT THERE'S A RECALL ON THE AIRBAGS AND THE SEATBELTS. THE AIRBAG DID NOT DEPLOY AND THE SEATBELT DO NOT TIGHTEN TO KEEP ME FROM BREAKING MY NOSE AND DAMAGING MY C4/C5/C6/C7 IN MY NECK. THE CAR WAS TOTALED AND I NO LONGER HAVE IT IN MY POSSESSION. THE ACCIDENT IS WELL DOCUMENTED
- Reported
- Mar 2021
- Incident date
- Aug 2019
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Power TrainFeb 2021 · ODI 11395950Details +Close −
I DROVE TO TOYOTA ARLINGTON FOR TIRE ROTATION ON 2/4/21 AND THE CAR WAS RUNNING FINE. ODOMETER WAS 44091 MILES. AFTER LEAVING THE DEALERSHIP, I DROVE ABOUT A MILE THEN THE ENGINE LOST POWER. THE CAR COULD ONLY GO ABOUT 5 MPH. THE CAR JERK UP AND DOWN AS IF I DROVE ON THE RAIL ROAD TRACKS. THE CHECK ENGINE LIGHT, TRAC OFF AND RED STEERING WHEEL SYMBOL LIT UP BUT NOT FLASHING. I WENT BACK TO THE DEALER RIGHT AWAY. I TURNED THE CAR OFF, THE ATTENDANT TURNED IT BACK ON. THE CHECK ENGINE, TRACK OFF AND STEERING SYMBOLS WERE OFF. THE CODE WAS NOT SAVED, SO ON 2/8/21 THE INDEPENDENT SHOP COULD NOT DUPLICATE THE PROBLEM (44132 MILES). ON 2/12/21 THE SAME SYMPTOMS CAME BACK AT 44175 MILES. THIS TIME THE CHECK ENGINE LIGHT FLASHING, TRACK OFF LIGHT AND STEERING WHEEL SYMBOLS CAME ON BUT NOT FLASHING. MY WIFE TURNED THE CAR OFF, WAITED FOR A FEW MINUTES THEN TURNED IT ON. THE CHECK ENGINE LIGHT WAS OFF BUT THE TRAC OFF LIGHT REMAINED ON. IN THE PAST, AFTER I TURNED THE CAR OFF AND TURNED IT ON ONE CLICK, THE SYMBOLS WERE ON, AND WHEN THE IGNITION TURNED ON, THE SYMBOLS WERE OFF. THIS IS A SAFETY ISSUE. THE CAR ALSO SMELL LIKE A BURNING TIRE. WE WERE DRIVING ABOUT 35 MPH ON LANE NUMBER 1 (NEXT TO YELLOW LINES MEDIAN) ON A COUNTY 4 LANES HIGHWAY. THE CAR SLOWED DOWN TO ABOUT 5 MPH, JERK UP AND DOWN AND THE CAR VIBRATES AND IT HAPPENED TWICE IN A WEEK. THE CAR IS ONLY 4.5 YEARS OLD AND ONLY 44175 MILES. THE SECOND INDEPENDENT SHOP READ THE CODE AS P0301, MISFIRED. HE SUGGESTED TO BRING THE CAR TO THE DEALER FOR TOYOTA TO FIX IT UNDER POWERTRAIN WARRANTY. NO REPAIR HAS BEEN DONE YET.
- Reported
- Feb 2021
- Incident date
- Feb 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2021 · ODI 11394371Details +Close −
THE AIRBAG LIGHT ON THE PASSENGER SIDE OF THE CAR STARTED BLINKING RED WHEN THE CAR IS OFF, WHEN THE CAR IS ON THE LIGHT SAYS THE AIRBAG IS OFF. I TOOK IT TO THE TOYOTA DEALER LIKE I WAS RECOMMENDED TO DO AFTER CHECKING THE RECALL WEBSITE. AUTO NATION TOYOTA AT 12111 GULF FREEWAY IN HOUSTON TEXAS FOR THEM TO FIX THE PROBLEM.AFTER IN LESS THAN AN HOUR THE SERVICE ATTENDANT CALLED ME AND TOLD ME THAT THE CAR NEEDED THE WINDSHIELD WIPERS REPLACED AND THE AC AND ENGINE FILTERS NEEDED TO BE REPLACED AND IT WAS GOING TO COST 4 OR 5 HUNDRED DOLLARS TO FIX. WHEN I TOLD HER I JUST WANTED THE AIRBAGS FIXED SHE TOLD ME THE CAR WAS READY AND I COULD COME AND PICK IT UP. WHEN I GOT THERE TO PICK IT UP THE AIRBAG LIGHT WAS STILL ON AS IF NOTHING WAS DONE TO FIX THE PROBLEM. WHEN I TOLD HER THAT THEY DID NOT FIX THE CAR THAT THE AIRBAG LIGHT WAS STILL ON. I WAS TOLD THAT THERE IS A LOT OF WORK INVOLVED IN FIXING THE PROBLEM TO WHERE THE LIGHT WOULD GO OF SUCH AS SENSORS, ELECTRICAL, AND COMPUTER RESETTING. AND THAT THEY ARE ONLY REQUIRED TO REPLACE THE AIRBAG. I RESPONDED WITH "THAT WAS NOT WAS I WAS INFORMED. I WAS INFORMED THAT YOU ARE SUPPOSED TO REPAIR THE PROBLEM AND REPAIRING THE PROBLEM MEANS THAT THE LIGHT WOULD GO OFF IN ITS ORIGINAL STATE OR HOW WOULD I KNOW THAT THE PROBLEM IS FIXED." HE SAID I WAS INFORMED WRONG ESPECIALLY IF I GOT THE INFORMATION OFF THE INTERNET. IN OTHER WORDS, HE WAS TELLING ME THAT IT WAS TOO MUCH WORK FOR THEM TO REPAIR FOR FREE. SO WHAT DO I DO NOW, AM I SUPPOSE TO CONTINUE TO DRIVE IN AN UNSAFE CAR I FEEL LIKE BECAUSE I WAS NOT WILLING TO PAY FOR THE SERVICES THAT TO BE REPAIRED THEN THEY WERE NOT GOING TO DO ANYTHING AT ALL. THAT TELLS ME THAT THEY ARE PRICE GOUGING AND DOING ILLEGAL BUSINESS PRACTICES AND SOMETHING NEEDS TO BE DONE IMMEDIATELY .
- Reported
- Feb 2021
- Incident date
- Feb 2021
- Mileage
- Not provided
- Outcome flags
- None reported
TiresJan 2021 · ODI 11389443Details +Close −
NEW YOKOHAMA AVID TIRE (WITH LESS THAN 5,250 MILES) BLEW UP ON THE ROAD. ONLY THE RIM REMAINED. SIZE: 205/55R16 91H. DOT 408K6HC1019.
- Reported
- Jan 2021
- Incident date
- Jan 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsDec 2020 · ODI 11382954Details +Close −
IT HAPPENED WHILE IT IS THE TOYOTA DEALERSHIP AND CAR WAS CERTIFIED! THEY JUST UPDATED THE SOFTWARE DISABLING SOMETHING AND COVER UP LIKE ERASING THE FACE OF THE PROBLEM INSTEAD OF SOLVING IT. 01/17/2020 TOYOTA MOTOR SALES, USA, INC. MANUFACTURER SAFETY RECALL ISSUED NHTSA #20V024 RECALL #20TA03 SAFETY RECALL 20TA03 (REMEDY NOTICE) - MULTIPLE MODELS AND MODEL YEARS - INCOMPLETE OR NONDEPLOYMENT OF AIRBAGS AND/OR SEAT BELT PRETENSIONERS MAY OCCUR STATUS: REMEDY AVAILABLE HTTPS://VINRCL.SAFERCAR.GOV/VIN/VINLOOKUP RECALLS RESULTS BY VIN - VEHICLE IDENTIFICATION NUMBER PRINT SHARE VIN: [XXX] YEAR: 2016 MAKE: TOYOTA MODEL: COROLLA NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>20V024RECALL DATE: JANUARY 17, 2020 MANUFACTURER RECALL NUMBER: 20TA03 SUMMARY: THE SUBJECT VEHICLES ARE EQUIPPED WITH AN ELECTRONIC CONTROL UNIT (ECU) FROM A SPECIFIC SUPPLIER THAT IS DESIGNED TO RECEIVE SIGNALS FROM CRASH SENSORS AND DEPLOY THE AIRBAGS AND SEAT BELT PRETENSIONERS. THE ECU MAY NOT HAVE ADEQUATE PROTECTION AGAINST CERTAIN ELECTRICAL NOISE THAT CAN OCCUR IN CERTAIN CRASHES, SUCH AS SEVERE UNDERRIDE CRASHES. THIS CAN LEAD TO INCOMPLETE OR NONDEPLOYMENT OF THE AIRBAGS AND/OR SEAT BELT PRETENSIONERS. SAFETY RISK: AIRBAGS AND SEAT BELT PRETENSIONERS THAT DO NOT DEPLOY AS INTENDED CAN INCREASE THE RISK OF INJURY IN A CRASH. REMEDY: ANY AUTHORIZED TOYOTA DEALER WILL INSTALL A NOISE FILTER BETWEEN THE AIRBAG CONTROL MODULE AND ITS WIRE HARNESS FREE OF CHARGE. RECALL STATUS: RECALL INCOMPLETE MANUFACTURER NOTES: IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
- Reported
- Dec 2020
- Incident date
- Jan 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainNov 2020 · ODI 11372661Details +Close −
VALVE BODY ASSEMBLY WORE OUT ON THE CAR AT 98,000 MILES AFTER A COMPUTER PATCH WAS APPLIED TO CORRECT AN ISSUE WITH EARLY WEAR ON THE PART VIA A TOYOTA RECALL
- Reported
- Nov 2020
- Incident date
- Oct 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2020 · ODI 11362966Details +Close −
FRONT BUMPER/GRILL AREA PAINT NOT ADHERING TO FRONT AREA FACTORY COLOR BLIZZARD PEARL WHITE. THIS AREA IS THE FACTORY ORIGINAL PAINT. NO HISTORY OF DAMAGE OR REPAINT. AIRBAG RECALL?
- Reported
- Oct 2020
- Incident date
- Jul 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperOct 2020 · ODI 11362967Details +Close −
REAR VIEW BACK UP CAMERA GETS BLURRY WITH AGE. HARD TO SEE ESPECIALLY AT NIGHT.
- Reported
- Oct 2020
- Incident date
- Sep 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainSep 2020 · ODI 11361192Details +Close −
TRANSMISSION IS CLUNKING AND IT SEEMS LIKE AN EXTREMELY ROUGH DOWNSHIFTING MOSTLY AT FREEWAY SPEEDS AND IT ACTUALLY SOUNDS AND FEELS AS THOUGH YOU'VE HIT SOMETHING ON THE ROAD EVEN THOUGH ROAD WAS CLEAR. I CALLED THE DEALER AND WAS TOLD IF IT COULD NOT BE DUPLICATED THAT THEY WOULDN'T BE ABLE TO FIGURE OUT THE PROBLEM. WHEN I LAST BROUGHT IT TO DEALER FOR OIL CHANGE THEY PUT ON THE VEHICLE REPORT THAT THE TRANSMISSION FLUID WAS BLACK AND WHEN I ASKED WHAT SHOULD BE DONE THE SERVICE ADVISER DIDN'T TEXT BACK. THE TRANSMISSION SEEMS TO BE SLIPPING MORE OFTEN AND I ESTIMATE THE CLUNKING AND STRANGE NOISE HAS HAPPENED 10-15 TIMES AT LEAST. IT IS NERVE WRACKING WHEN IT OCCURS BECAUSE IT IS SCARY TO FEEL THAT WHEN YOU ARE DRIVING ON THE FREEWAY.
- Reported
- Sep 2020
- Incident date
- Oct 2019
- Mileage
- Not provided
- Outcome flags
- None reported
StructureSep 2020 · ODI 11360896Details +Close −
TL* THE CONTACT OWNS A 2016 TOYOTA COROLLA. THE CONTACT STATED THAT THE PAINT PEELED ON THE FRONT BUMPER OF THE VEHICLE. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER, REQUIRING VEHICLES PAINTED WITH FACTORY APPLIED BLIZZARD PEARL OR SUPER WHITE PAINT TO GO TO A LOCAL DEALER, TO HAVE THE VEHICLE REPAINTED. THE CONTACT TOOK THE VEHICLE TO THE SANSONE TOYOTA LOCATED AT 90-100 US-1, AVENEL, NJ 07001, 732-587-1100, WHERE THE TECHNICIAN STATED THAT THE FAILURE WAS NOT A PAINT PEEL BUT WAS DUE TO AN ACCIDENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT IN AN ACCIDENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND SIDED WITH THE DEALER. THE CONTACT REPORTED TO THE ATTORNEY GENERAL AND WAS REFERRED TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *LN *TR
- Reported
- Sep 2020
- Incident date
- Jul 2020
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(1)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Air Bags · 20V024000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Risk: In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
2 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
Crash-test ratings
2016 Toyota Corolla 4 DR FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Corolla | 1.8L 4-cyl | Front-Wheel Drive | Automatic (variable gear ratios) | 29 | 37 | 32 |
| Corolla | 1.8L 4-cyl | Front-Wheel Drive | Manual 6-spd | 28 | 36 | 31 |
| Corolla | 1.8L 4-cyl | Front-Wheel Drive | Automatic (AV-S7) | 28 | 36 | 31 |
| Corolla | 1.8L 4-cyl | Front-Wheel Drive | Automatic 4-spd | 27 | 35 | 30 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2016 Toyota Corolla: frequently asked
What does the complaint record show for the 2016 Toyota Corolla?
Owners filed 212 NHTSA complaints about the 2016 Toyota Corolla. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2016 Toyota Corolla?
The most-reported problem areas are Air Bags (26% of complaints) and steering (10%).
How many recalls does the 2016 Toyota Corolla have?
1 recall has been issued that affect the 2016 Toyota Corolla, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2016 Toyota Corolla get?
The EPA rates the 2016 Toyota Corolla between 30 and 32 mpg combined, depending on trim and drivetrain.